39250 Pioneer Blvd.
Sandy, OR. 97055
WiFi Owners Manual
• Power Cord
• Ethernet Cable
Connecting the Cables
Wireless Modem Placement
First find out where the SandyNet Access Point is in relation to your home or business (if it is on a street
light, you can probably see it; if not, SandyNet staff or the www.sandynet.org web site can help locate it).
We recommend placing the wireless modem in a window or next to a wall nearest to the access point.
This can help you get the best possible signal. You can move the modem around to find the best place;
just remember to let the modem sit for at least 2 minutes before checking the Internet. The orientation of
the modem isn’t critical; it contains several antennas and continuously selects the antenna(s) that are
receiving the best signal.
All buildings built after 1996 have “Low-E” glass which hinders wireless signals so much, that you might
have a better chance placing the wireless modem behind the wall that is next to the window.
The wireless signal LED (third from the left) should be steady or flashing green if the modem is receiving
a good signal from the SandyNet access point. If your signal is too weak (the signal strength LED does
not flash or stay on), SandyNet has outdoor antennas that have a much longer range.
Connecting to the Computer
Once you have determined the best location for the modem, you can connect your computer to it to test
your Internet connection. Note—you can use the modem as an in-home Wi-Fi router so that all computers
connect to it wirelessly. For testing purposes, however, it is best to temporarily connect a computer using
the Ethernet connection. Once you have established a good connection to the Internet, you can then try
the in-home Wi-Fi connection.
Turn off both your computer and the wireless modem. Use the Ethernet cable to connect the modem to
the Ethernet (network) port on your computer. First power on the modem, and then turn on the computer.
Most computers will automatically search for a network connection, and you should not need to change
any settings. If your computer is communicating with the modem, the Network LED should be on (second
from the left). If it is, open your browser and check a web site. With luck, you should be in business. If,
however, the network LED is not on, make sure that your computer is set to obtain an IP address
automatically. Instructions are provided below for doing this with Windows 2000/XP computers.
Using the In-Home Wi-Fi Router (optional)
The Ruckus wireless modem is similar to a standard cable or DSL modem: you can connect it directly to a
computer, or to an existing Ethernet or wireless router, if you already have one set up for multiple
computers in your home. The modem can also act as an in-home Wi-Fi router. Any Wi-Fi-equipped
computer can connect to it using an SSID in the format of the first initial of your last first name and your
last name. For example, if your name were John Smith your SSID would be “jsmith.” For extra security,
the in-home network is password-protected; SandyNet staff will provide you with the password for your
E-Mail. If you have an existing e-mail account with a service such as Yahoo, MSN, AOL, or Gmail, you
don’t need to do anything to use SandyNet to get access to your e-mail. If you would like to take
advantage of SandyNet’s free e-mail service (email@example.com), see the instructions at
www.sandynet.org under “Technical Support”
My Wireless Modem cannot connect to my computer
If you are connected to the modem with the Ethernet cable, make sure that you disable or turn off your
wireless card if you have one.
How can I check the strength of my radio connection to SandyNet?
The best way to test the connection is by “pinging” SandyNet. To do this, open a command prompt (in
Windows, Start/Run/ and enter the word “Command,” or use Programs/Accessories). At the C:\ prompt,
enter the following:
ping 188.8.131.52 -t
This will give you a continuous reading of response time in milliseconds, and it will indicate any “lost”
packets. If you get a continuous response with no lost packets, your signal strength is fine. To stop the
ping test, use Ctrl C, and “exit” to leave the command prompt.
How can I test my connection speed?
Use your browser to go to this web address: http://www2.sandynet.org/mini. Follow the instructions to test
the speed of your connection to the SandyNet server. SandyNet has an extremely fast connection to the
Internet, so in practice your apparent speed will often be limited by the web site you are visiting. Note that
when you download files and documents, speed is often reported in KB/sec, or kilo bytes per second.
Internet Service Providers typically measure speed in kbps, or kilo bits per second. There are 8 bits in a
byte, and with overhead for error checking and routing, a rule of thumb is that speed in kbps is roughly
ten times the speed in KB/sec.
Appendix: Configuring Windows 2000/XP
Locate your “My Network Places” icon, Right Click, and click on “Properties”
This should open up a window that looks like below.
Locate your “Local Area Connection” icon, Right Click, and click on “Properties”
From within the “Local Area Connection Properties” window, select “Internet Protocol (TCP/IP)” and click
Inside the “Internet Protocol (TCP/IP) Properties” window – make sure “Obtain an IP address
automatically” and “Obtain DNS server address automatically” are both selected.
Once you have confirmed they are both checked, press “OK” and the “OK” again.