Digital Sign Setup Guide Schools Visit http://www.safeschoolschannel.com Commercial Organizations Visit http://www.digitalsignchannel.com 1. Select the “Setup New Sign” link (see below) 2. Fill in ALL of the form information. When prompted for your DocuChannel username and password, enter your content provider credentials. (This is the login for your master account.) Make sure you do this on the computer that will be converted into a digital sign. (see graphic on next page) Name your sign wisely… Use a name that indicates its location so it’s easy to manage. Make sure you scroll all the way down and fill in every field. 3. After filling in all of the fields, make sure you have the newest version of Java installed on your computer. DO NOT submit the form unless you are certain your version of Java is current. 4. After submitting the form, a Java applet will load in your web browser and a ll of the software used to run your sign will be downloaded. You may be prompted to accept the secure Java certificate. If prompted, select ‘ALWAYS ACCEPT’. Please note the STATUS indicator on your screen. When the status reads ‘IDLE’, you may run the setup software by clicking the link ‘RUN SETUP NOW’. (see graphic on the next page) Please notice the download status. Do NOT click on the ‘Run Setup Now’ link until the status above it reads ‘Idle’. Running setup before the status is idle will cause a faulty sign installation. 5. Select the ‘Run Setup Now’ link and the DocuChannel digital sign installer will begin. Please keep the default settings unless you absolutely have to change them. When setup is complete, the sign software will start automatically. If it does not start, browse to the directory where all of the software was downloaded (Default: c:\docuchannel\dc_signage) and double click on the SignUp.exe. Please see helpful tips on the next page…. HELPFUL TIPS: Be sure to disable screen savers, power save modes, automatic software updates and any other computer process that may interfere with the sign software. Make sure you uninstall all web browser toolbar programs, like Google search. Toolbar programs will prevent DocuChannel signage from running correctly or at all. When using firewall software like Zone Alarm, you may have to configure it to allow DocuChannel internet traffic to pass. You may also have to configure it to allow the local signage software to run. It’s best to disable this type of software on computers that are running signage – if possible. Make sure you have the proper date and time set on your computers clock. When your sign starts up for the first time you will be prompted for the sign username and password. Enter the sign name and password you assigned in step 3 of this document. Enter sign username and password. Helpful tips continued on the next page…. When your sign is properly logged in and functioning, the splash screen displayed will be solid black with the time displayed and a small DocuChannel graphic. At this point you are ready to log into the DocuChannel website, from a different computer, using your content provider credentials and begin publishing / scheduling content for your new sign. Default splash screen. To exit the sign software press CTRL ALT ESC keys at the same time. For further assistance send e-mail to email@example.com. EXTREME IMPORTANCE FOR POWERPOINT USERS: Currently, the PowerPoint viewer 97 is the only version that runs in a web browser. Thus, if you want to play PowerPoint presentations, make sure you save them as a previous version of PowerPoint that is compatible with PowerPoint 97 (Usually 2000 is ok too). Be aware that you must avoid complex transitions in your presentation that are not supported in the older PowerPoint engine. Using complex transitions will cause the PowerPoint viewer to lock up.
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