Using Voice Mail Voice Mail Feature: Description: to E-mail: Voice Mail Users have immediate access to their voice Auto-Login mailbox without being asked to enter a UserID (9-Mailbox setup, 4-Notification edit, 1 to Disable) 1. Check your E-mail as you or Password. User normally would. E-Mail Notification Notifies you at your email address when a 2. When you get a Voice Mail message has been left in your voice mailbox. With speakers attached to your PC, you can message, you’ll receive an email listen to, delete, save or forward the message. from “THE CALLER’S PHONE Guide Internet Control Allows user to access Voice Mail service online NUMBER” delivered right to via ManageMyPhone.com or Phone Central your inbox. The message will Pager Notification Sends notification to a pager or phone that have an attachment. (9-Mailbox setup, 3-Notification options, 1- Change new messages are waiting. 3. Open the attachment and your notification number, 2-Turn off, 3-Allow only urgent calls) media player will play the Message Forward message. Allows user to forward a message from their (1-Message retrieval, 1 play message, 6-Forward Message, 4. If desired, save the attachment mailbox to another voice mailbox. enter mailbox numbers you are forwarding to followed on your PC. by (#) pound key, 1-Forward message) 5. Follow the links in the message Out Dial Users can specify a telephone number to be to save or delete the message (9-Mailbox setup, 7-edit out dial number, 2-enter called when callers press 0 when listening to the greeting. For example, “leave a message from the Voice Mail system. new number, 3-delete number) or press 0 to be connected to my cell phone.” Phone Central Access: Username = ten digit telephone number followed by the number 1. Password = 0000 Pricing: Voice Mail Basic........................$5.50 Voice Mail Enhanced..............$7.00 Voice Mail Basic Plus..............$7.50 Voice Mail Enhanced Plus....$8.95 354 West Avenue Crossville TN 38555 Main number... 484-5097 Repair Line / Help Desk... 787-1611 Voicemail Access Number... 787-1995 1. Dial Your Local Voice To Set Up for To Retrieve Messages Plus Package Mail Access Number: Plus Packages: for Plus Packages: Options: Crossville ............................. 787.1995 Options in Mailbox Options in Message Remote Notification: Warren Co & McMinnville...... 815.6245 Setup Menu: Retrieval Menu: Informs you of incoming messages by calling White Co .................................... 738.1900 Grundy Co ................................. 692.1900 Press 1: Greeting Options Press 1: New Messages a phone or pager number you specify. Pelham ....................................... 467.1900 (you can disregard this step if you Press 2: Saved Messages • Phone Numbers & Pagers: Van Buren Co.............................. 946.6245 choose to use the default greeting) Press *: Return to Main Menu You specify the telephone or pager numbers Hillsboro .................................... 596.1900 Press 2: Change Password where you want to be notified. You can specify Beech Grove .............................. 394.6245 Press 3: Notification Options up to three numbers per time period. Tell the Press 4: Disable/Enable Auto Login To Listen to Messages: administrator if you have a paging service Press 6: Edit Distribution List Press 1 - Play or Re-play Messages personal identification number (PIN). Accessing Your Mailbox: Press 7: Edit Out Dial Number Press 2 - Save Messages and Go to Next • Turning Remote Notification On & Off: Press *: Return to Main Menu Press 3 - Delete Messages and Go to Next 1. After accessing your mailbox, press 9 on the 2. If using Auto Login and access- • To activate default greeting delete all main menu to select mailbox setup, then ing from your home phone no entry is press 3 for remote notification, or 1 to change. personal greetings. To Undelete Messages: 2. Press 2 to turn off Remote Notification required. If calling from a remote phone enter your telephone number. Don’t hang up. Follow the voice prompts 3. Press 3 for urgent messages only To Change or Record Your Greeting: to listen to the messages. Once you have 4. Change type (phone or pager) 3. If requested, Enter password, followed Press 1- Greeting Options by the # key. Your password will be a played the message you deleted, • Answering a Call from Remote Notification Press 2 - Record Your Greeting When Remote Notification calls you at your default of four zeros (0000) until you change it. Press 4 - Save Messages as New Press # - End Recording Function remote phone, your messages will play. If your * Depending upon mail box setup, the first Press 6 - Forward Message Greeting will save automatically remote number is a pager, go to a telephone to new message will play immediately. Press 7 - Skip Back Press 1 - Listen to Greeting access call answering, then play your messages. 4. Main Menu: Press 1 to retrieve messages, Press 3 - to Delete Greeting Press 8 - Pause or Continue Message Press 3 to send, Press 7 for current date Press 9 - Skip Forward Sub-Mailbox: Press 5 - to pick a new greeting ` and time, or Press 9 for mailbox setup. Press * - Return to Main Menu This option allows you to set up group sub- mailboxes and create passwords for each one. To Create Multiple Greeting: 1. Follow Step 2 of “Accessing Your Mailbox” Setup for Voice Mail Basic: Press 5 - Pick a New Greeting. Then To Change Your Password: 2. If you are the group administrator and wish choose a new greeting # (2-9). Press 2 - Change Your Password to record a group greeting. Press * to access Press 9 - Setup Menu Press 2 - Record Greeting Enter new password, followed by the Group Greeting Menu. Voice prompts will Press 1 - Greeting Options: Press # - End Recording Function. guide you through those steps. OR Press 1 - Play Current Greeting the # key. The password is any series Enter your sub-mailbox number. Repeat steps 5 & 6, choosing a of up to 16 digits you choose. You will Press 2 - Keep Greeting different greeting # each time. be unable to access your mailbox 3. If requested, enter your password, followed Press 3 - Delete Greeting by the # key. Your password will be a de- Press 4 - Record New Greeting Press 3 - Delete Greeting without this password, so be sure to Press 5 - Pick a new greeting. Then fault of four zeros (0000) until you change it. (Be sure to Press 2 to keep greeting after recording it.) choose one you will remember. Press 2- Change Password choose the greeting you wish 4. Main Menu: Press 1 to retrieve messages, to become active. To verify, Enter your password. Press 5 to hear which sub-mailboxes have Press 4- Change Auto Login new messages, or Press 9 for mailbox setup. Press * - Return to Main Menu.
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