User Guide User Guide by mbl19456


									                                                                                                                                    Using Voice Mail

                                                                                                                                                                           Voice Mail
Feature:                                                      Description:
                                                                                                                                    to E-mail:

                                                                                                                Voice Mail
                                                              Users have immediate access to their voice
Auto-Login                                                    mailbox without being asked to enter a UserID
(9-Mailbox setup, 4-Notification edit, 1 to Disable)
                                                                                                                            1. Check your E-mail as you
                                                              or Password.

                                                                                                                               normally would.
E-Mail Notification                                           Notifies you at your email address when a
                                                                                                                            2. When you get a Voice Mail
                                                              message has been left in your voice mailbox.
                                                              With speakers attached to your PC, you can                       message, you’ll receive an email
                                                              listen to, delete, save or forward the message.                  from “THE CALLER’S PHONE

Internet Control                                              Allows user to access Voice Mail service online                  NUMBER” delivered right to
                                                              via or Phone Central                           your inbox. The message will
Pager Notification                                            Sends notification to a pager or phone that                      have an attachment.
(9-Mailbox setup, 3-Notification options, 1- Change           new messages are waiting.                                     3. Open the attachment and your
notification number, 2-Turn off, 3-Allow only urgent calls)
                                                                                                                               media player will play the
Message Forward                                                                                                                message.
                                                              Allows user to forward a message from their
(1-Message retrieval, 1 play message, 6-Forward Message,                                                                    4. If desired, save the attachment
                                                              mailbox to another voice mailbox.
enter mailbox numbers you are forwarding to followed
                                                                                                                               on your PC.
by (#) pound key, 1-Forward message)
                                                                                                                            5. Follow the links in the message
Out Dial                                                      Users can specify a telephone number to be                       to save or delete the message
(9-Mailbox setup, 7-edit out dial number, 2-enter             called when callers press 0 when listening to
                                                              the greeting. For example, “leave a message
                                                                                                                               from the Voice Mail system.
new number, 3-delete number)
                                                              or press 0 to be connected to my cell phone.”
                                                                                                                            Phone Central Access:
                                                                                                                            Username = ten digit telephone
                                                                                                                            number followed by the number 1.
                                                                                                                            Password = 0000

                                                                                                                           Voice Mail Basic........................$5.50
                                                                                                                           Voice Mail Enhanced..............$7.00
                                                                                                                           Voice Mail Basic Plus..............$7.50
                                                                                                                           Voice Mail Enhanced Plus....$8.95

                                                                                                                                   354 West Avenue
                                                                                                                                  Crossville TN 38555
                                                                                                                      Main number... 484-5097
                                                                                                                      Repair Line / Help Desk... 787-1611
                                                                                                                      Voicemail Access Number... 787-1995
            1. Dial Your Local Voice                                        To Set Up for                                To Retrieve Messages                         Plus Package
               Mail Access Number:                                          Plus Packages:                               for Plus Packages:                           Options:
         Crossville ............................. 787.1995
                                                                         Options in Mailbox                            Options in Message                         Remote Notification:
     Warren Co & McMinnville...... 815.6245
                                                                        Setup Menu:                                   Retrieval Menu:                    Informs you of incoming messages by calling
     White Co .................................... 738.1900
     Grundy Co ................................. 692.1900      Press 1: Greeting Options                      Press 1: New Messages                      a phone or pager number you specify.
     Pelham ....................................... 467.1900            (you can disregard this step if you   Press 2: Saved Messages                    • Phone Numbers & Pagers:
     Van Buren Co.............................. 946.6245                choose to use the default greeting)
                                                                                                              Press *: Return to Main Menu                You specify the telephone or pager numbers
     Hillsboro .................................... 596.1900   Press 2: Change Password                                                                   where you want to be notified. You can specify
     Beech Grove .............................. 394.6245       Press 3: Notification Options                                                              up to three numbers per time period. Tell the
                                                               Press 4: Disable/Enable Auto Login             To Listen to Messages:                      administrator if you have a paging service
                                                               Press 6: Edit Distribution List                Press 1 - Play or Re-play Messages          personal identification number (PIN).
            Accessing Your Mailbox:                            Press 7: Edit Out Dial Number                  Press 2 - Save Messages and Go to Next     • Turning Remote Notification On & Off:
                                                               Press *: Return to Main Menu                   Press 3 - Delete Messages and Go to Next     1. After accessing your mailbox, press 9 on the
          2. If using Auto Login and access-                   • To activate default greeting delete all                                                      main menu to select mailbox setup, then
    ing from your home phone no entry is                                                                                                                      press 3 for remote notification, or 1 to change.
                                                                  personal greetings.                         To Undelete Messages:                        2. Press 2 to turn off Remote Notification
required. If calling from a remote phone
enter your telephone number.                                                                                  Don’t hang up. Follow the voice prompts      3. Press 3 for urgent messages only
                                                               To Change or Record Your Greeting:
                                                                                                              to listen to the messages. Once you have     4. Change type (phone or pager)
3. If requested, Enter password, followed                      Press 1- Greeting Options
   by the # key. Your password will be a                                                                      played the message you deleted,            • Answering a Call from Remote Notification
                                                               Press 2 - Record Your Greeting                                                              When Remote Notification calls you at your
   default of four zeros (0000) until you change it.                                                          Press 4 - Save Messages as New
                                                               Press # - End Recording Function                                                            remote phone, your messages will play. If your
* Depending upon mail box setup, the first                                                                    Press 6 - Forward Message
                                                                        Greeting will save automatically                                                   remote number is a pager, go to a telephone to
  new message will play immediately.                                                                          Press 7 - Skip Back
                                                               Press 1 - Listen to Greeting                                                                access call answering, then play your messages.
4. Main Menu: Press 1 to retrieve messages,                    Press 3 - to Delete Greeting
                                                                                                              Press 8 - Pause or Continue Message
   Press 3 to send, Press 7 for current date                                                                  Press 9 - Skip Forward                     Sub-Mailbox:
                                                               Press 5 - to pick a new greeting     `
   and time, or Press 9 for mailbox setup.                                                                    Press * - Return to Main Menu
                                                                                                                                                         This option allows you to set up group sub-
                                                                                                                                                         mailboxes and create passwords for each one.
                                                               To Create Multiple Greeting:                                                              1. Follow Step 2 of “Accessing Your Mailbox”
            Setup for Voice Mail Basic:                        Press 5 - Pick a New Greeting. Then            To Change Your Password:
                                                                                                                                                         2. If you are the group administrator and wish
                                                                         choose a new greeting # (2-9).       Press 2 - Change Your Password                to record a group greeting. Press * to access
           Press 9 - Setup Menu
                                                               Press 2 - Record Greeting                      Enter new password, followed by               the Group Greeting Menu. Voice prompts will
           Press 1 - Greeting Options:                         Press # - End Recording Function.                                                            guide you through those steps. OR
                Press 1 - Play Current Greeting                                                               the # key. The password is any series         Enter your sub-mailbox number.
                                                                         Repeat steps 5 & 6, choosing a       of up to 16 digits you choose. You will
                Press 2 - Keep Greeting
                                                                         different greeting # each time.      be unable to access your mailbox           3. If requested, enter your password, followed
                Press 3 - Delete Greeting                                                                                                                   by the # key. Your password will be a de-
                Press 4 - Record New Greeting
                                                               Press 3 - Delete Greeting                      without this password, so be sure to
                                                               Press 5 - Pick a new greeting. Then                                                          fault of four zeros (0000) until you change it.
 (Be sure to Press 2 to keep greeting after recording it.)                                                    choose one you will remember.
           Press 2- Change Password                                      choose the greeting you wish                                                    4. Main Menu: Press 1 to retrieve messages,
                                                                         to become active.                    To verify, Enter your password.               Press 5 to hear which sub-mailboxes have
           Press 4- Change Auto Login                                                                                                                       new messages, or Press 9 for mailbox setup.
                                                               Press * - Return to Main Menu.

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