Compleo Suite - Installation Guide - v4 - PDF

Document Sample
Compleo Suite - Installation Guide - v4 - PDF Powered By Docstoc
					Installation Guide

Compleo Suite 4
Last update: 9/13/07
Table of Contents

CHAPTER 1 REQUIRED CONFIGURATION ............................................. 3
CHAPTER 2 COMPLEO SUITE 4 INSTALLATION ..................................... 4
CHAPTER 3 COMPLEO SUITE 4 SERVICE ........................................... 10
CHAPTER 4 ISERIES 400 LIBRARY INSTALLATION ............................... 12
CHAPTER 5 COMPLEO SUITE 4 SAP R/3 CONNECTOR INSTALLATION ..... 17
CHAPTER 6 SAP SERVER CONFIGURATION ....................................... 21
CHAPTER 7 COMPLEO SUITE 4 LOTUS NOTES ADD-ON INSTALLATION ... 31
CHAPTER 8 MIGRATING FROM COMPLEO 3.6 TO COMPLEO SUITE 4....... 32
CHAPTER 9 UNINSTALL .................................................................. 33
    I. ISERIES 400 LIBRARIES UNINSTALL..................................................................................................................33
    II. PC UNINSTALL ................................................................................................................................................33

CHAPTER 10 ................................................................................. 34
CONTACT US .................................................................................. 34
    I. TECHNICAL SUPPORT........................................................................................................................................34
    II. SALES ..............................................................................................................................................................35




2                                                                     www.symtrax.com
                                                                               Chapter 1
                                                               Required Configuration


    Compleo Suite 4 works with the following configurations:

                       Minimum                                        Recommended

                  500 Mhz processor                                   2 Ghz processor
                     256 Mb RAM                                         512 Mb RAM
            150 Mb available hard disk space                   30 Gb available hard disk space

    PC operating system
    Windows 2000/XP/2003/VISTA

    ISeries operating system
    OS/400 V3R2M0 or higher
    OS/400 V3R7M0 or higher

    ISeries connection type
    TCP/IP (local or remote connection)

    SAP R/3 operating system
    SAP Enterprise 4.7 or higher

    File formats Recognized
    Compleo Suite 4 manages the follow types of files
    ISeries: SCS, IPDS, and AFPDS
    SAP: LIST and OTF
    PC: ASCII, EBCDIC, CSV, PDF and XML

    Office tools
    Microsoft Office (Word, Excel, Access & Outlook) 2000/XP/2003/2007
    Adobe Acrobat 5 or higher

    Email Options
    MS Outlook 2000/XP/2003/2007 connected to Exchange Server 5.0/5.5/2000/2003
    Lotus Notes 4.6/5/6 connected to Domino 4.6/5/6 (Windows 98/NT: Contact the Symtrax Technical
    Support)

    Fax Option
    Microsoft Shared Fax Driver (available with Windows 2000 or higher)

    Compleo Suite 4 also functions with many other office and email applications. Please contact the
    Symtrax Technical Support for more information.




3                                         www.symtrax.com
                                                                                 Chapter 2
                                                       Compleo Suite 4 Installation

    Step 1
    Rights required to install Compleo Suite 4.

    If you are using Windows 2000/2003/XP you require administrator rights to install Compleo Suite 4.

    If you are using Windows Vista, you can install Compleo Suite 4 from any profile. It will prompt you for
    the administrator password when you use a profile other than the Administrator profile to install
    Compleo Suite 4.


    Step 2
    Choose Language.

    Follow the installation program instructions step by step.




    Select the language you prefer and Click on “OK”.


    Step 3
    .NET Frame work Install.

             If you are using Windows Vista, jump to step 7.
             If you are using Windows XP and .NET is already installed, jump to step 7.
             If you are using Windows 2000/2003/XP and.NET is not installed you have to install the .NET
             framework included in the Compleo Suite 4 package as shown below.




    Click on "Next" to proceed.



4                                        www.symtrax.com
    Step 4
    Accept the terms of the .NET License Agreement.




    Check the “I accept the terms of the License Agreement” check box to accept the terms of the
    license agreement and click on “Install”.


    Step 5
    Finish .NET frame work installation.




    Click on “Finish”.


    Step 6
    Restart Machine.

    Once you have finished the .NET Frame work installation, your machine will prompt you to restart.




    Click "Yes” to restart your machine. Once the machine is restarted, the setup will continue
    automatically.

    NOTE: If you have some unsaved data, click on No and save your data and then restart your machine.
    The installation will not proceed until you restart your machine.




5                                      www.symtrax.com
    Step 7
    Read the welcome note and accompanied information carefully.




    Read the information carefully and once you are satisfied with it, click on "Next" to proceed.


    Step 8
    Accept the terms of the Compleo Suite License Agreement.




    Accept the license agreement and click on "Next" to proceed.


    Step 9
    Installation Mode.




6                                       www.symtrax.com
    This step lets you choose between two different Compleo Suite 4 access modes:

                  Evaluation Mode: In this mode, all application features will be installed. This mode will
                  not request for the license Key. Trial License is valid for 10 days from the day of the
                  installation. If you select this mode, you can directly jump to step 11 in this section of
                  the guide.

                  Licensed Mode: In this mode, only selected application features will be installed. This
                  mode will request for the license Key for each feature you wish to install. Enter the
                  license details as given to you by Symtrax.

    Select the appropriate mode and click on "Next" to proceed.


    Step 10
    Enter the license details.

    This is the screen you get when you select the license mode during the installation.




    Enter Licenses for Compleo, Mapform and Supervisor. If you have a licensed copy of a Previous
    version of the software on your machine, the license will be retrieved automatically.

    NOTE:
    If the license details entered by you are incorrect, the "Next" button will not be active.

    Click on "Next" to proceed.


    Step 11
    Select a Destination Location to install the Compleo Suite.




    By default, the application will be installed in C:\Program Files\Symtrax\Compleo Suite 4\



7                                        www.symtrax.com
    To change the folder location, click on "Browse" and select a folder where you want the application to
    be installed.

    Click on "Next" to proceed.

    Step 12
    Start Installation.




    Click on "Next" to start the Installation.


    Step 13
    Finish Installation.




    Click on "Finish" to complete the installation.

    The PC installation of Compleo Suite 4 is complete!

    You can access the program as follows:

    Start ► All Programs ►Symtrax ► Compleo Suite 4.

    Note: If you had installed the evaluation mode and it has expired, follow steps 14 -16.




8                                         www.symtrax.com
     Step 14
     Entering a New License

     To enter a new License for Compleo Suite 4 go to:

     Start ► Control Panel ► Add/Remove Programs ► Symtrax Compleo Suite ► Change.


     Step 15
     Select the Application Maintenance.




     Select “Modify” to change application features which are installed. It allows you to configure
     individual features.

     Click on “Next” to proceed.


    Step 16
    License Information.




    Enter the license details provided to you by Symtrax. Click on “Next” to proceed.

    Then follow step 11- 13 to install Compleo Suite 4 with new Licenses.




9                                        www.symtrax.com
                                                                                Chapter 3
                                                            Compleo Suite 4 Service

     Step 1
     Service Overview.

     A service is an application type that runs in the background and is similar to UNIX daemon
     applications. Service applications typically provide features such as client/server applications, Web
     servers, database servers, and other server-based applications to users, both locally and across the
     network.

     You can use Services to:


             Start, stop, pause, resume, or disable services on remote and local computers. You must
             have the appropriate permissions to start, stop, pause, restart, and disable services.
             Manage services on local and remote computers (on remote computers running Windows XP,
             Windows 2000, or Windows NT 4.0 only).
             Set up recovery actions to take place if a service fails, for example, restarting the service
             automatically or restarting the computer (on computers running Windows XP or
             Windows 2000 only).
             Enable or disable services for a particular hardware profile.
             View the status and description of each service.



     Step 2
     Configuring Service.

     To open Services window, click

     Start ► Control Panel ► Administrative Tools ► Services.

     OR

     Start ► Right Click on My Computer ► Manage.

     To Configure Symtrax Compleo Suite 4 Supervisor service:

     Service and Applications ► Services ► Right click on “Symtrax Compleo Suite 4 Supervisor”.

     You should get the context menu as shown below.




       Click “Properties”




10                                      www.symtrax.com
     This will open the “Symtrax Compleo Suite 4 Supervisor” properties window as shown below.




     On the General tab, in the Startup type box, you can select between Automatic, Manual, or
     Disabled options from the drop down list.


             Automatic – This starts the Symtrax Compleo Suite 4 Supervisor service automatically at
             log on.
             Manual – Using this setup, you need to click on“start/stop” to start /stop Symtrax
             Compleo Suite 4 Supervisor service.
             Disable – This setup disables the Symtrax Compleo Suite 4 Supervisor service.



     Step 3
     Changing Log On Account to start the Symtrax Compleo Suite 4 Supervisor Service.

     To specify the user account that the service can use to log on, click the Log On tab as shown below
     and enter the appropriate details.




     Note: You need to enter a log on account with Administrator Privileges (Rights) for Compleo
     Suite 4 to work. Your Local System account may not have the required Privileges. Please contact your
     System Administrator for more information.




11                                      www.symtrax.com
                                                                                    Chapter 4
                                                      iSeries 400 library Installation
     Step 1
     Rights required to install the iSeries Driver for Compleo Suite 4.

     If you are using Windows 2000/2003/XP you require administrator rights to install the iSeries Driver.

     If you are using Windows Vista, you can install the iSeries Driver from any profile. It will prompt you
     for the administrator password when you use a profile other than the Administrator profile to install
     the iSeries Driver.


     Step 2
     Run the file CPSuite4_i5.exe.

     ► Please note that you only have to restore iSeries 400 libraries once and that ONE iSeries 400
     installation allows you to install client programs on ALL connected PCs.

     The CPSuite4_i5.exe is located in the directory you chose to Install Compleo Suite 4.

     In the chosen directory, you will find this file in \Connectors

     NOTE: If you had chosen the default location, then you will find the file in
     C:\Program Files\Symtrax\Compleo Suite 4\Connectors

     Double click on the file to begin installation

     Step 3
     Run the CPSuite4_i5.exe.

     Follow the installation program instructions step by step.




     Click on "Start Installation" to proceed to the next step.




12                                         www.symtrax.com
     Step 4
     Once you have accepted the terms and conditions of the license, please select your
     connection type:




     Connection Type:

                  If you are using Client Access with TCP/IP, select the TCP/IP option.
                  If you are using Client SNA Server, select the SNA Server option.
                  In all other cases, check which router you have installed on your PC before installing this
                  product.

     Note: If you are using Client Access with TCP/IP, select the TCP/IP option. As a general rule, when
     using a terminal emulation with TCP/IP, select the TCP/IP option.

     If you are unsure, please check with your system administrator.

     System Address: If you are using TCP/IP, this is the IP address of the iSeries 400. To find out the IP
     address of the iSeries 400, enter the following command:

     NETSTAT *IFC

     For all other types of connection, this is the Default Local Location.   To find out what your Default
     Local Location is, enter the following command:

     DSPNETA

     FTP Port (TCP/IP only): The FTP Port is 21 by default.

     Click on "Next" to proceed.




13                                       www.symtrax.com
     Step 5
     Enter the necessary information regarding the connection.




     User profile and Password to restore the libraries: A profile which has the authority to restore
     libraries to the iSeries 400 must be used (must have *AllObj and *SecAdm authority), preferably
     QSECOFR.

     Click on "Next" to proceed.


     Step 6
     Select the libraries you want to install:




     The CPSUITE4 library that is to be installed on the iSeries can be renamed.        It is however not
     recommended, except in exceptional circumstances.

     Click on "Next" to proceed.


     Step 7
     Update the ICASRV library.

     If you are already using Symtrax products and if the ICASRV library already exists on the iSeries, you
     will need to replace it with this up to date version.

     In this case, a dialog box is displayed prompting you to confirm whether the ICASRV library is to be
     replaced:




14                                      www.symtrax.com
     Choose Yes: The ICASRV sub-system is stopped, updated and then restarted.

     Warning: All the users connected to ICASRV will be disconnected.

     Click on "Next" to proceed.


     Step 8
     Enter the password.

     Another dialog box is displayed to let you enter the password.




     Enter the password you have been given and then click on OK.

     Enter the password for the iSeries driver that has been sent to you. You can modify it at anytime on
     the iSeries by entering the command “CALL CPSUITE4/ PWDCPS”.



     Important note:

                  If ICASRV did not restart correctly, start it through the command:

                STRSBS ICASRV/ICASRV

              (Note: Please use the QSECOFR profile)

                  If the password was not entered correctly, enter it using the command:

                 CALL CPSUITE4/PWDCPS

     Step 9
     Preparing to install.




15                                       www.symtrax.com
     Click on "Close".

     The iSeries installation of Symtrax iSeries 400 library is complete!


     Important note:

     In Compleo Suite 4, when you create a new connection do not use the QSECOFR profile.




16                                      www.symtrax.com
                                                                                    Chapter 5
                   Compleo Suite 4 SAP R/3 Connector Installation
     Step 1
     Rights required to install Compleo Suite 4 SAP R/3 Connector.

     If you are using Windows 2000/2003/XP you require administrator rights to install Compleo Suite 4
     SAP R/3 Connector.

     If you are using Windows Vista, you can install Compleo Suite 4 SAP R/3 connector from any profile. It
     will prompt you for the administrator password when you use a profile other than the Administrator
     profile to install Compleo Suite 4 SAP R/3 connector.

     Step 2
     Run the file SAPConnector.exe

     The SAPConnector.exe is located in the directory you chose to Install Compleo Suite 4.

     In the chosen directory, you will find this file in \Connectors

     NOTE: If you had chosen the default location, then you will find the file in
     C:\Program Files\Symtrax\Compleo Suite 4\Connectors

     Double click on the file to begin installation.


     Step 3
     Choose Language.

     Follow the installation program instructions step by step.




     Select the language you prefer and Click on “OK”.


     Step 4
     Read the welcome note and accompanied information carefully.




17                                          www.symtrax.com
     Read the information carefully and once you are satisfied, click on "Next" to proceed.


     Step 5
     Select a Destination Location to install the Compleo Suite 4 SAP R/3 Connector.




     By default, the connector will be installed in C:\Program Files\Symtrax\.

     To change the folder location, click on "Browse" and select a folder where you want the application to
     be installed.

     Click on "Next" to proceed.


     Step 6
     Start Installation.




     Click on "Next" to start the Installation.




18                                         www.symtrax.com
     Step 7
     Finish Installation.




     Click on "Finish" to complete the installation.

     The PC installation of Compleo Suite 4 SAP R/3 connector is complete!

     Note: You will now be able to access your SAP R/3 servers through Compleo, MapForm and
     Administrator/Supervisor. The connector appears in the Tree View of the application as shown below.




     Step 8
     Registration

     By default, trial version will be installed. If you want to register SAP R/3 connector, click

     Start ► All Programs ►Symtrax ► Compleo Suite 4 ►SAP Connector ►SAP Connector
     Registration.




      Click on “Register” and enter the license details provided by Symtrax.




19                                         www.symtrax.com
     Step 9
     License Details.




     Enter the license details provided to you by Symtrax. Click on “Register”.




20                                      www.symtrax.com
                                                                                     Chapter 6
                                                             SAP Server Configuration
     Step 1
     Log on to the SAP Server.

     Logon to your SAP server using the SAP Logon 710 and then use the SAP GUI 710 to access the
     Function Builder transaction program.


     Step 2
     Getting to the Function Builder Transaction

     In your SAP GUI, click on

     SAP menu ►Tools ► ABAP Workbench ► Development ► Function Builder




     Double click on the Function builder.

     The Function Builder: Initial Screen should appear.




     NOTE: The files that contain the code to install on the SAP Server are located in the location you had
     selected to install Compleo Suite 4, in the sub folder \Connectors

     If you had chosen the default location while installing the SAP connector, then you will find the files in
     C:\Program Files\Symtrax\Compleo Suite 4\Connectors

21                                        www.symtrax.com
     Step 3
     Creating ZSOMS Function Group.

     After invoking the SE37 Function Builder transaction from SAPGUI as in Step 2, create a new function
     group ZSOMS. To do this, on the menu follow

     Goto ► Function Group ► Create Group

     The Create Function Group window will appear as shown below.




     In the Function Group, enter the name of the function ZSOMS.
     Short text should contain a description about the function, for example, Symtrax Compleo Suite.
     Person Responsible would be the login you use to logon to the SAP Server.

     Click on “Save”.

     On the Create Object Directory Entry click on “Local Object”.




     Step 4
     Creating the Z_SOMS_GETPRINTERLIST Function Module.

     In the Function Builder transaction (SE37), enter the function module Z_SOMS_GETPRINTERLIST




     Click on Create button and enter the function group ZSOMS in the resulting popup window.
     Also add a small description about the function module in the Short text box.




     Click on “Save”.

     Once you click on “Save”, the Function Builder for this particular function module appears.




22                                      www.symtrax.com
     On the Attributes tab, select the Remote-enabled module option




     On the Import tab, enter the values for the parameter IM_VOIDMODULE as shown below.




     NOTE : To enter a value in the Type column, you can click on the browse button on the right hand
     side of the column and a Restrictions window appears.




     You can select the Type from this window by double clicking on the value in the Type Spec column.


     On the Export tab, enter the values for the parameter EX_BAPIRETURN as shown below.




     On the Tables tab, enter the values for the table TA_PRINTERLIST as shown below.




23                                     www.symtrax.com
     Click on the Source code tab.

     From the menu, select

     Utilities ► More Utilities ► Upload/Download ► Upload.

     A file selection screen appears. Select Z_SOMS_GETPRINTERLIST.txt file provided by Symtrax. This
     contains the code for this Function module. Once you select the file, the code should appear in the
     source code window.




     To save, press Ctrl+S. The Saved icon should appear in the status bar as shown below.




     To activate this function module, press Ctrl+F3. The Object activated icon should appear in the
     status bar as shown below.




     The Z_SOMS_GETPRINTERLIST Function Module has been Created and Activated.


     Step 5
     Creating the Z_SOMS_GETSPOOLLIST Function Module.

     In the Function Builder transaction (SE37), enter the function module Z_SOMS_GETSPOOLLIST




     Click on Create button and enter the function group ZSOMS in the resulting popup window.
     Also add a small description about the function module in the Short text box.




     Click on “Save”.

     Once you click on “Save”, the Function Builder for this particular function module appears.

     On the Attributes tab, select the Remote-enabled module option as shown earlier.
     On the Import tab, enter the values for the parameters IM_USER and IM_PADEST as shown below.




24                                      www.symtrax.com
     NOTE : To enter a value in the Type column, you can click on the browse button on the right hand
     side of the column and a restrictions window pops up.




     You can select the Type from this window by double clicking on the value in the Type Spec column.

     On the Export tab, enter the values for the parameter EX_BAPIRETURN as shown below.




     On the Tables tab, enter the values for table TA_SPOOLLIST as shown below.




     Click on the Source code tab, from the menu, select

     Utilities ► More Utilities ► Upload/Download ► Upload.

     A file selection screen appears. Select Z_SOMS_GETSPOOLLIST.txt file provided by Symtrax. This
     contains the code for this Function module. Once you select the file, the code should appear in the
     source code window.




     To save, press Ctrl+S. The Saved icon should appear in the status bar as shown below.


25                                     www.symtrax.com
     To activate this function module, press Ctrl+F3. The Object activated icon should appear in the
     status bar as shown below.




     The Z_SOMS_GETSPOOLLIST Function Module has been Created and Activated.


     Step 6
     Creating the Z_SOMS_GETSPOOLJOB Function Module.

     In the Function Builder transaction (SE37), enter the function module Z_SOMS_GETSPOOLJOB




     Click on Create button and enter the function group ZSOMS in the resulting popup window.
     Also add a small description about the function module in the Short text box.




     Click on “Save”.

     Once you click on “Save”, the Function Builder for this particular function module appears.

     On the Attributes tab, select the Remote-enabled module option as shown earlier.

     On the Import tab, enter the values for the parameters IM_RQIDENT and IM_FIRSTPAGEONLY as
     shown below.




     NOTE : To enter a value in the Type column, you can click on the browse button on the right hand
     side of the column and a restrictions window pops up.




     You can select the Type from this window by double clicking on the value in the Type Spec column.

     On the Export tab, enter the values for parameters EX_TSP01 and EX_BAPIRETURN as shown
     below.




26                                      www.symtrax.com
     On the Tables tab, enter the values for the tables TA_TST01, TA_ALIBUFFER and TA_OTFBUFFER as
     shown below.




     Click on the Source code tab, from the menu, select

     Utilities ► More Utilities ► Upload/Download ► Upload.

     A file selection screen appears. Select Z_SOMS_ GETSPOOLJOB.txt file provided by Symtrax. This
     contains the code for this Function module. Once you select the file, the code should appear in the
     source code window.

     To save, press Ctrl+S. The Saved icon should appear in the status bar as shown below.




     To activate this function module, press Ctrl+F3. The Object activated icon should appear in the
     status bar as shown below.




     The Z_SOMS_GETSPOOLLIST Function Module has been Created and Activated.


     Step 7
     Creating the Z_SOMS_ DELSPOOLJOB Function Module.

     In the Function Builder transaction (SE37), enter the function module Z_SOMS_ DELSPOOLJOB




     Click on Create button and enter the function group ZSOMS in the resulting popup window.
     Also add a small description about the function module in the Short text box.




     Click on “Save”.

     Once you click on “Save”, the Function Builder for this particular function module appears.

     On the Attributes tab, select the Remote-enabled module option as shown earlier.

     On the Import tab, enter the values for the parameter IM_RQIDENT as shown below.




27                                      www.symtrax.com
     NOTE : To enter a value in the Type column, you can click on the browse button on the right hand
     side of the column and a restrictions window pops up.




     You can select the Type from this window by double clicking on the value in the Type Spec column.

     On the Export tab, enter the values for parameter EX_BAPIRETURN as shown below.




     NOTE: By Default, predictive text is active. This means that when you start typing a parameter name,
     a list of similar parameters appears below the text you are tying. You can select a parameter from this
     list if it is the same as the one you want to use.




     Click on the Source code tab, from the menu, select

     Utilities ► More Utilities ► Upload/Download ► Upload.

     A file selection screen appears. Select Z_SOMS_DELSPOOLJOB.txt file provided by Symtrax. This
     contains the code for this Function module. Once you select the file, the code should appear in the
     source code window.

     To save, press Ctrl+S. The Saved icon should appear in the status bar as shown below.




     To activate this function module, press Ctrl+F3. The Object activated icon should appear in the
     status bar as shown below.




     The Z_SOMS_ DELSPOOLJOB Function Module has been Created and Activated.




28                                       www.symtrax.com
     Step 8
     Creating the Z_SOMS_GETSPOOL Function Module.

     In the Function Builder transaction (SE37), enter the function module Z_SOMS_GETSPOOL




     Click on Create button and enter the function group ZSOMS in the resulting popup window.
     Also add a small description about the function module in the Short text box.




     NOTE : Once you start typing the function group, a list appears below the text field which shows
     function groups with similar names. If the group you want to add appears in this list, you can select it
     as shown above.

     Click on “Save”.

     Once you click on “Save”, the Function Builder for this particular function module appears.

     On the Attributes tab, select the Remote-enabled module option as shown earlier.

     On the Import tab, enter the values for parameters IM_RQIDENT and IM_OBJTP as shown below.




     NOTE : To enter a value in the Type column, you can click on the browse button on the right hand
     side of the column and a Restrictions window pops up.




     You can select the Type from this window by double clicking on the value in the Type Spec column.

     On the Export tab, enter the values for parameter EX_BAPIRETURN as shown below.




29                                       www.symtrax.com
     On the Tables tab, enter the values for tables TA_SOLI and TA_TLINE as shown below.




     Click on the Source code tab, from the menu, select

     Utilities ► More Utilities ► Upload/Download ► Upload.

     A file selection screen appears. Select Z_SOMS_GETSPOOL.txt file provided by Symtrax. This
     contains the code for this Function module. Once you select the file, the code should appear in the
     source code window.

     To save, press Ctrl+S. The Saved icon should appear in the status bar as shown below.




     To activate this function module, press Ctrl+F3. The Object activated icon should appear in the
     status bar as shown below.




     The Z_SOMS_GETSPOOL Function Module has been Created and Activated.


     This completes the installation of the SAP Server!!

     You can use the SAP connector to work with your SAP R/3 spool files using Compleo Suite 4.




30                                       www.symtrax.com
                                                                                    Chapter 7
                 Compleo Suite 4 Lotus Notes Add-on Installation

     If you use Lotus Notes as your e-mail client program, follow the steps given below to install the Lotus
     Notes add-on for Compleo Suite 4.

     Step 1
     Rights required to install Lotus Notes Add-on.

     If you are using Windows 2000/2003/XP you require Administrator rights to install the Lotus Notes
     Add-on.

     Lotus Notes Add-on is not compatible with Windows Vista.


     Step 2
     Run the file LNotesAddon_US.EXE

     The LNotesAddon_US.EXE is located in the directory you chose to Install Compleo Suite 4.

     In the chosen directory, you will find this file in \Add-Ons.

     NOTE: If you had chosen the default location, then you will find the file in
     C:\Program Files\Symtrax\Compleo Suite 4\Add-Ons

     Double click on the file to begin installation.




31                                          www.symtrax.com
                                                                                  Chapter 8
                   Migrating from Compleo 3.6 to Compleo Suite 4

     Running the Migration Utility Program

     Save the configuration directory C:\Program Files\Symtrax\Compleo Supervisor 3\Config before
     migrating and do not uninstall compleo supervisor 3.6

     The CfgConverter.exe is located in the directory you chose to Install Compleo Suite 4.
     NOTE: If you had chosen the default location, then you will find the file in
     C:\Program Files\Symtrax\Compleo Suite 4\

     When you double click on CfgConverter.exe, the configuration converter screen will appear.

     The Configuration converter (Migration Utility program) will automatically find your Compleo 3.6
     configuration files and convert them into a Compleo Suite 4 compatible format.

     NOTE: Only the repositories (Outqueue’s for i5 System) that are Active (Play) or in Scheduled state
     will be successfully migrated. The repositories in any other state will not be migrated to Compleo Suite
     4 compatible format.

     Important:
     Before starting the migration, stop Compleo Supervisor and Administrator 3.6 and Compleo
     Administrator 4

     Once the Migration is successful, you will see a message to confirm this.

     You have successfully converted your Compelo 3.6 configuration files to Compleo Suite 4 format. You
     can now use Compleo Suite 4 with you Compleo 3.6 configuration.


     Migrating Favorites from Compleo 3.6 to Compleo Suite 4

     You also have a utility program that will help you convert your favorites section in Compleo 3.6 to a
     compatible format in Compleo Suite 4.

     To do this, double click on FavoriteConverter.exe located in the same directory as CfgConverter.exe.

     NOTE: You have to run the FavoriteConverter.exe from each profile whose favorites you want to
     convert to Compleo Suite 4 compatible format. By default, it converts the favorites of the profile you
     are have logged on with.

     After migration, the OUTQ’ will no longer be active in compleo supervisor 3.6. If you do not wish to
     migrate an OUTQ, change the status of the OUTQ in Compleo Supervisor 3.6 to “pause”.

     The Favorite converter utility will automatically find your Compleo 3.6 favorite files and convert them
     into a Compleo Suite 4 compatible format.




32                                       www.symtrax.com
                                                                             Chapter 9
                                                                                      Uninstall
I. iSeries 400 Libraries Uninstall
        End the ICASRV sub-system (if you are connecting with TCP/IP) with the following command:

        ENDSBS SBS(ICASRV) OPTION(*IMMED)

        Delete the ICASRV with the following command:

        DLTLIB ICASRV

        Delete the product library with the following command:

        DLTLIB CPSUITE4

        Compleo has been uninstalled from the iSeries 400.

        Note: If ICASRV has been added to the start list of subsystems, then the iSeries administrator
        should remove that entry.


II. PC Uninstall
          In Windows 2000/2003/XP, to uninstall Comple Suite 4, follow

          Start ► Control Panel ► Add or Remove Programs ► Symtrax Compleo Suite ► Remove


          In Windows VISTA, to uninstall Comple Suite 4, follow

          Start ► Control Panel ►Programs and Features► Symtrax Compleo Suite ► Uninstall

          This will uninstall Compleo Suite4 from your PC.




33                                       www.symtrax.com
                                                                                                            Chapter 10
                                                                                                                        Contact Us



I. Technical Support
                                                                 North America/Oceania

                                     USA West Coast                                                       USA East Coast

        Symtrax Corp. (Headquarters)                                         Symtrax Corp.
        5777 W. Century Blvd., Suite 1745                                    1 Broadway, 14th Floor
        Los Angeles, CA 90045                                                Cambridge, MA 02142
        USA                                                                  USA
        M-F, 8:30a.m. - 5:30p.m. (PT)                                        M-F, 8:30a.m. - 5:30p.m. (ET)
        Toll Free: 800 627 6013                                              Toll Free: 866 295 1259
        Phone: 310 216 9536 (Outside of US)                                  Phone: 617 583 1370 (Outside of US)
        Fax: 310 216 9407                                                    Fax: 617 225 4462
        Email: support@symtrax.com                                           Email: support@symtrax.com


                                                                       South America

                                        Mexico                                                    Latin America (except Mexico)

        Symtrax Mexico                                                       Symtrax Corp. (Headquarters)
        Phone: +52 555 351 4632                                              5777 W. Century Blvd., Suite 1745
        Fax: + 01 310 216 9407                                               Los Angeles, CA 90045
        Email: soporte@symtrax.com                                           USA
                                                                             Toll Free: 800 627 6013
                                                                             Phone: 310 216 9536
                                                                             Fax: 310 216 9407
                                                                             Email: soporte@symtrax.com


                                                                European Support Center


                         Support Center                                       Phone                                           Email

        UK                                             0207 814 7921                                         support@symtrax.co.uk
                                                       (33) 4 66 04 54 04 (French)
        French                                                                                               support@eu-symtrax.com
                                                       (33) 4 66 04 54 03 (English)
                                                       0800 183 38 38 (D)
        German                                         0800 29 12 12 (A)                                     support@symtrax.de
                                                       0800 83 00 53 (CH)
        Spanish                                        900 97 33 97                                          soporte@symtrax.es
        Italian                                        800 78 14 30                                          supporto.tecnico@eu-symtrax.com




34                                                    www.symtrax.com
II.   Sales
                                                                         North America/Oceania

                                        USA West Coast                                                             USA East Coast

          Symtrax Corp. (Headquarters)                                             Symtrax Corp.
          5777 W. Century Blvd., Suite 1745                                        1 Broadway, 14th Floor
          Los Angeles, CA 90045 - USA                                              Cambridge, MA 02142 - USA
          M-F, 8:30a.m. - 5:30p.m. (PT)                                            M-F, 8:30a.m. - 5:30p.m. (ET)
          Phone: 800 627 6013                                                      Toll Free: 866 295 1259
          Phone: 310 216 9536 (Outside of US)                                      Phone: 617 583 1370 (Outside of US)
          Fax: 310 216 9407                                                        Fax: 617 225 4462
          Email: sales@symtrax.com                                                 Email: sales@symtrax.com

                                                                               USA Central

                                                  Symtrax Corp.
                                                  1300 S. Brophy Ave,
                                                  Park Ridge, IL 60068 - USA
                                                  M-F, 8:30a.m. - 5:30p.m. (CT)
                                                  Phone: 847 318 7180 (Outside of US)
                                                  Fax: 617 225 4462
                                                  Email: sales@symtrax.com

                                                                                  Europe

                                        United Kingdom                                                                  France

          Symtrax London                                                           Symtrax
          Broadgate Court - 4th Floor                                              226, Rue Georges Besse
          199 Bishopsgate                                                          30035 Nîmes, Cedex 01 - France
          London - EC2M 3TY - United Kingdom                                       Phone: 0810 811 115
          Phone for sales: 0207 814 6616                                           Fax: 0810 811 009
          Phone for technical support: 0207 814 7921                               Email: sales@eu-symtrax.com
          Fax: 0800 82 82 83
          Email: sales_uk@eu-symtrax.com

                                            Germany                                                    Netherlands-Belgium-Scandinavia

          Symtrax Europe                                                           Symtrax Europe
          226, Rue Georges Besse                                                   226, Rue Georges Besse
          30035 Nîmes, Cedex 01 – France                                           30035 Nîmes, Cedex 01 - France
          Phone: 0800 183 38 38 (D)                                                Phone: +33 4 66 04 54 05 (English)
          Fax: 0800 183 38 33 (D)                                                  Phone: +33 4 66 04 54 06 (French)
          Phone: 0800 29 12 12 (A)                                                 Email: sales@eu-symtrax.com
          Fax: 0800 29 12 13 (A)
          Phone: 0800 83 00 53 (CH)
          Fax: 0800 83 00 54 (CH)
          Email: verkauf@eu-symtrax.com

                                                                                  Turkey

          BSD BILGISAYAR SAN. ve TIC. LTD. STI.
          Cemalpasa Mah. 7. Sokak No: 7
          Mualla B. Goksen Apt. - ADANA / TURKEY
          Phone: +90 322 458 25 10
          Fax: +90 322 458 47 83
          web: www.bsd.com.tr
          e-mail: symtrax@bsd.com.tr
          info@bsd.com.tr
                                                                                   Spain


          Symtrax Europe
          226, Rue Georges Besse
          30035 Nîmes, Cedex 01 - France
          Phone: 900 97 33 97
          Fax: 900 99 33 99
          Email: ventas@eu-symtrax.com

                                                                              South America

                                             Mexico                                                      Latin America (except Mexico)

          Symtrax Mexico                                                           Symtrax Corp. (Headquarters)
          Phone: +52 555 351 4632                                                  5777 W. Century Blvd., Suite 1745
          Fax: + 01 310 216 9407                                                   Los Angeles, CA 90045 - USA
          Email: ventas@symtrax.com                                                Phone: 800 627 6013
                                                                                   Phone: 310 216 9536
                                                                                   Fax: 310 216 9407
                                                                                   Email: ventas@symtrax.com

                                                                                Africa/Asia

                                            Indonesia                                                                   Morocco

          Intelli Computer                                                         PARTNET
          Ferdinand Halim                                                          Casablanca Technopark
          Jl. Kelapa Lilin VII Blok NI-3 No. 5                                     Route de Nouacer
          JAKARTA 14240, INDONESIA                                                 BP 16419
          Phone: +62 21 451-7605                                                   Casablanca - Morocco
          Phone: +62 816 706 506                                                   Phone: (+212) 022 52 32 80/81
          Fax: +62 21 453-2551                                                     Fax: (+212) 022 21 64 14
          Email: intelli@attglobal.net                                             web: www.mypartnet.com
          or fhalim@attglobal.net                                                  e-mail: mail@mypartnet.com




35                                                          www.symtrax.com
USA                          Europe

West Coast                   France
Symtrax Corp.                Symtrax SA - France
(Headquarters)               226, rue George Besse
5777 W. Century Blvd.        30035 Nîmes, Cedex 01
Suite 1745                   France
Los Angeles, CA 90045, USA   Tel: 0810 811 115
M-F, 8:30a.m-5:30p.m. (PT)   Fax: 0810 811 009
Phone: 800 627 6013          sales@eu-symtrax.com
Phone: 310 216 9536
(Outside of US)              United Kingdom
Fax: 310 216 9407            Symtrax Ltd
Email: sales@symtrax.com     Broadgate Court - 4th Floor
                             199 Bishopsgate
Central                      London EC2M 3TY
Symtrax Corp.                United Kingdom
P.O. Box 31335               Tel: 0800 82 82 92
Chicago IL 60631-0335        Fax: 0800 82 82 83
USA                          sales_uk@eu-symtrax.com
M-F, 8:30a.m-5:30p.m. (CT)
Phone: 847 318 7180
(Outside of US)              The Netherlands, Belgium
Fax: 617 225 4462            & Scandinavia
Email: sales@symtrax.com     Symtrax
                             226, rue George Besse
East Coast                   30035 Nîmes, Cedex 01
Symtrax Corp.                France
1 Broadway, 14th Floor       English and Dutch:
Cambridge, MA 02142, USA     +33 4 66 04 54 05
M-F, 8:30a.m-5:30p.m. (ET)
Toll Free: 866 295 1259
Phone: 617 583 1370
(Outside of US)
Fax: 617 225 4462
Email: sales@symtrax.com