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					THE COMMUNITY DEVELOPMENT MINISTERIAL BODY


                   and


             SERVICE PROVIDER


                  for the


                 SERVICE




          SERVICE AGREEMENT




                    1
THIS SERVICE AGREEMENT is made the                     day of              20

BETWEEN

THE PERSON DESCRIBED IN ITEM 1 OF SCHEDULE 1 ("Principal")

and

THE PERSON DESCRIBED IN ITEM 3 OF SCHEDULE 1 ("Service Provider")


Operative provisions
1       The parties hereto hereby enter into the Service Agreement.


2       The Service Agreement comprises the provisions and stipulations set out in:


(a)    this document;


(b)    the Indexation version of the General Provisions for the Purchase of
Community Services by Government Agencies;


(c)    the service proposal as described in the Service Provider’s Preferred Service
Provider or Request for Proposal Application; and


(d)    the 6 schedules to the documents referred to in clause 2(b) above and which
schedules are annexed to this document.


3       The Service Provider hereby acknowledges having received a full copy of the
        applicable document referred to in clause 2(b) above.




                                          2
Executed by the parties hereto:



SIGNED for and on behalf of the
COMMUNITY DEVELOPMENT MINISTERIAL BODY
by the Executive Director Resource Allocation                 ____________________
of the Department for Child Protection                               Signed
duly authorised, in the presence of:



___________________________
        (Witness)




THE COMMON SEAL of the Service Provider
was hereunto affixed in accordance with its Constitution in the presence of



                                                   _______________________________
FULL NAME OF OFFICE BEARER                         SIGNATURE OF OFFICE BEARER




POSITION OF OFFICE BEARER



                                                   _______________________________
FULL NAME OF OFFICE BEARER                         SIGNATURE OF OFFICE BEARER




POSITION OF OFFICE BEARER




                                           3
                                                               SCHEDULE 1
GENERAL INFORMATION ABOUT THE SERVICE PROVIDER


1.   Principal: THE COMMUNITY DEVELOPMENT MINISTERIAL
     BODY


2.   Principal’s Service Agreement Manager

     Name:

     Position:

     Office:


3.   Service Provider

     Organisation Name: SERVICE PROVIDER

     Service Name: SERVICE

     ABN:

     Registered for GST: NO


4.   Service Provider's Service Agreement Manager

     Name:

     Position:


5.   Insurances

     [NOTE: Where it applies, the following represents the minimum insurance
     requirements in relation to the provision of the Service. The Service
     Provider should not rely on these minimum requirements when determining
     the overall insurance requirements for the Service Provider organisation. A
     risk assessment should also be undertaken to determine the appropriate type
     and level of insurance that will be required under the Service Agreement.
     Reference should also be made to the Waiver of Insurances process
     administered by the State Supply Commission and outlined in a Buyer Alert
     dated April 2004.]




                                     4
(a)      Workers Compensation

Workers’ Compensation insurance in accordance with the provisions of the
Workers’ Compensation and Injury Management Act 1981 (WA), including
cover for common law liability for an amount of not less than $50M for any
one occurrence in respect of workers of the Service Provider. The insurance
policy must be extended to indemnify the Principal for claims and liability
under section 175 of the Workers’ Compensation and Injury Management Act
1981 (WA).

(b)      Public Liability

A public and products liability insurance policy covering the legal liability of
the Service Provider, its employees and volunteer workers arising out of the
Services provided in connection with the Service Agreement for an amount of
not less than $5 million for any one occurrence, unlimited in the aggregate
except for products liability limited in the aggregate to the sum insured.

(c)      Professional Indemnity (Applicable/Not Applicable)

A professional indemnity insurance policy for any breach of duty owed in a
professional capacity by the Service Provider or any volunteer worker
engaged by or on behalf of the Service Provider in respect of the Services
provided in connection with the Service Agreement. The insurance policy
must be for an amount of not less than $1 million for any one claim with a
provision of one automatic reinstatement of the full sum insured in any one
period of insurance and must be extended to include claims made under the
Trade Practices Act 1974 or the Fair Trading Act 1987. The insurance policy
must be maintained for at least 6 years after termination of this Service
Agreement.

(d)      Personal Accident Insurance for Volunteers

A personal accident policy covering volunteers while undertaking voluntary
duties for the Service Provider. The coverage is to provide a capital sum of
not less than $50,000 per person for death or permanent total disablement and
weekly compensation entitlements for employed and self employed
volunteers of an amount up to 1% of the capital sum, but not exceeding in any
case the normal weekly remuneration of the volunteer.

                                   5
     (e)     Motor Vehicle Liability

     A motor vehicle third party insurance policy covering legal liability against
     property damage and bodily injury to or death of persons caused by motor
     vehicles used in connection with the Services provided in the Service
     Agreement for an amount of not less than $10 million for any one occurrence,
     unlimited in the aggregate.

     [NOTE: A comprehensive Motor Vehicle Insurance policy will include
     Motor Vehicle Third Party Liability Insurance.]

     (f)     Compulsory Motor Vehicle Liability

     Compulsory third party insurance as required under any statute relating to
     motor vehicles used in connection with the Services provided in the Service
     Agreement.

     [NOTE: Any motor vehicle that is appropriately licensed and registered by
     the Western Australian Department of Planning and Infrastructure will
     automatically have Compulsory Third Party Liability Insurance in force
     upon registration.]

6.   Term:          –


7.   Financial Period:             –


8.   Address for Notices

     (a)   Principal

           Postal Address:

           Facsimile:

     (b)   Service Provider

           Postal Address:

           Facsimile:

           Email:




                                       6
    SCHEDULE 2




7
                                                                       SCHEDULE 3

QUALITY STANDARDS


1.   The Service Provider must meet the requirements and standards set out in
     Schedule 2 - Service Specifications.

2.   Where email, the Internet and other web-based services are accessed the Service
     Provider shall ensure:

     (a)   That all usage is monitored.

     (b)   That procedures are developed and implemented to manage the legal,
           ethical and responsible use of these and other on-line services.

     (c)   The procedures include a code of conduct which clearly articulate:

           -     the permitted use of such on-line services, and

           -     the monitoring and audit compliance processes to be used by the
                 Service Provider.

     (d)   The Principal is provided access to these procedures on request.

     A breach of these procedures constitutes a Serious Incident, refer General
     Provisions – Indexation Version, clauses 3.7(b) and 3.8.

3.   In relation to the Services described in Schedule 2 of this Service Agreement,
     and in accordance with Section 21(d) Functions of Chief Executive Officer,
     Children and Community Services Act 2004, to establish procedures for dealing
     with complaints about social services, a Service Provider shall establish and
     implement procedures to deal with client grievances and/or complaints
     (complaints). The Service Provider shall ensure that complaints are resolved in a
     fair, prompt and accountable manner, which ensures natural justice and is free of
     charge.




                                            8
Complaints procedures include making clients aware of the complaints process
and ensuring it is easily accessible to clients. The complaints process also
includes recording the details, actions and outcomes of complaints lodged. All
information gathered must be treated and maintained in a confidential manner.

The complainant also needs to be made aware that if the complaint cannot be
resolved with the service provider the matter can be referred to the Principal
(funder) for further consideration. If appropriate the Principal will work with the
service provider and the complainant to resolve the matter.

The Principal is to be provided access to these procedures on request.




                                     9
                                                                        SCHEDULE 4

PAYMENT SCHEDULE

1.   The Service Payment is the maximum annual amount of funding that the
     Principal will contribute towards the cost of the funded service during the Term
     of this Service Agreement. The Service Payment includes an Annual Funding
     Level payment of             plus provision for indexation as appropriate under the
     Service Agreement, an amount to cover any liability for GST and other such
     allowances as applicable.

2.   Payments will be made quarterly on the first days of July, October, January, and
     April in each year subject to the provision/receipt of reports set out in, and in
     accordance with, the terms set out in Schedules 5 and 6.

3.   The first payment for a new service will reflect commencement of the Term and
     the proportion of quarter payment in the quarter it is paid.

4.   Pursuant to clause 2.2(b) of the General Provisions for the Purchase of
     Community Services by Government Agencies, the Service Provider must not
     without the prior written approval of the Principal use or expend the Service
     Payment or any part thereof upon:

     .       Costs relating to any industrial or legal action.

     .       Payment of pre-existing debts not relevant to the provision of the Service.

5.   Capital costs and capital equipment are non-recurrent or significant long-term
     outlays incurred by the Service Provider. Expenditure in these areas should be
     clearly identified in all financial statements as a capital cost or acquisition of
     assets if it satisfies all of the following tests:

     (i)        The total cost of each item is over $1,000.

     (ii)       The equipment has a useful economic life of 2 years or more.

     (iii)      The equipment would reasonably expect to have a resale value.




                                              10
6.   Expenditure in relation to Depreciation should be clearly identified in all
     financial statements. Australian Accounting Standards AAS4 would apply in
     reporting on Depreciation.

7.   Pursuant to clauses 9.2 and 9.3 of the General Provisions for the Purchase of
     Community Services by Government Agencies, the Principal may withhold
     payment of the Service Payment in an Event of Default and may recommence
     payment in the Principal's discretion when the Principal is satisfied that the
     Service Provider has rectified the Event of Default.




                                          11
                                                                                       SCHEDULE 5

FINANCIAL OBLIGATIONS AND REPORTS

Financial Accountability Requirements
In order for the Principal to monitor and review purchased activities, a range of
accountability mechanisms are required to ascertain how an organisation is
functioning. This schedule outlines the financial accountability requirements that are
required of the Service Provider.
    (1) Please note that the less onerous reporting requirements for Agreements with an AFL*
        up to and including $35,000 has been granted by the Principal. This exemption may be
        reviewed by the Principal as required.
    (2) Additionally, at the discretion of the Principal, Service Providers may not be required to
        submit six (6) monthly financial statements. This exemption will be provided through a
        formal written notice.
                Financial Reporting Requirement                              AFL*             AFL*
                                                                          Up to and        Greater than
                                                                           including        $35,000 pa
                                                                          $35,000 pa
A.    Statement of Receipts and Payments for each purchased
      service Form 5 (a)
      - 6 months ended 31 December – Due date 31 March (refer                Yes                Yes
         point 2 above)
      - 12 months ended 30 June – Due date 31 October (**)                   Yes                Yes
B.     (**) The 12 month report ended 30 June must be
       accompanied by:
     Statement of Financial Position (Balance Sheet) – Form 5(b)             No                Yes
     Statement of Financial Performance – Form 5(c)                          No                Yes
      (required for the Organisation )
     Management Board Certification Statement – Form 5(d) part 1            Yes                Yes
      (required for each funded service)
     Auditor’s Certification Statement – Form 5(d) part 2                    No                Yes
      (required for each funded service)
     Notes to Financial Statements                                           No                Yes
     Management Board Certification Statement – Form 5(e) part 1             No                Yes
      (required for the Organisation)
     Auditor’s Certification – Form 5(e) part 2 for recommended              No                Yes
      content (required for the Organisation)
Local Government Authorities
For Local Government Authorities (LGA’s) a Form 5(a) for the 6 months ended 31 December, is due
31 March (refer point 2 above) and for the 12 months ended 30 June, is due 31 October (not required to
be audited).
For services less than $35,000 the Management Board Certification Statement – Form 5(d) part 1 is
required by 31 October.
For services greater than $35,000 an audited Form 5(a) and additional reports detailed in part B above
are required by 31 January.

     Notes:    * AFL = Annual Funding Level
               ** this information may be provided by submitting the Organisation’s Annual Report.
Statement forms are provided in the following pages. These are minimum requirements and may not be
modified without consultation with the Principal. The financial reporting statements and certificate shall
be sent to the Principal’s representative nominated below:
   (Service Agreement Manager as per Schedule 1 – General Information about the Service Provider,
                                             point 2 and 8(a))

                                                   12
                                                                                Form 5(a)
             STATEMENT OF RECEIPTS AND PAYMENTS FOR PURCHASED
                                           SERVICE
         Please provide a separate statement for each service purchased by the Principal

                                  for 6 months ending 31 December, 20__
                                    or 12 months ending 30 June, 20__

SERVICE PROVIDER
SERVICE
                                                                        This Reporting            Same Period Last
                                                                            Period                      Year
                                                                       Ended: / /20..              Ended: / /20..
OPENING BALANCE                                                      $________________           $________________
RECEIPTS
RECEIPTS FROM THE PRINCIPAL

       (1) _______________________________________                   $                           $
       (2) _______________________________________                   $                           $
       (3) _______________________________________                   $                           $
       (4) _______________________________________                   $                           $
             TOTAL RECEIPTS FROM THE PRINCIPAL                       $                           $

Fees and Charges                                                     $                           $
Other (for example, fundraising and donations, interest received)    $                           $
                                          TOTAL RECEIPTS             $                           $
PAYMENTS
Salaries and Related Costs                                           $                           $
Administration Costs                                                 $                           $
Operational Costs                                                    $                           $
Motor Vehicle Costs                                                  $                           $
Depreciation Costs (refer to Schedule 4 point 6)                     $                           $
Interstate Travel Costs                                              $                           $
Overseas Travel Costs                                                $                           $
Capital Costs (refer to Schedule 4 point 5)                          $                           $
Repairs and Maintenance Costs                                        $                           $
Other                                                                $                           $
                                                                     $                           $
                                        TOTAL PAYMENTS               $                           $

CLOSING BALANCE                                                      $                           $


       Notes:
           1. No expenditure or provision for expenditure may contravene “prohibited purposes” (refer
              schedule 4, item 4)
           2. Organisations using accounting software such as MYOB may be permitted to substitute the
              equivalent report produced by the software, provided that it includes all requisite information.
              Before proceeding, please check with the Principal to ensure that this is accepted.




                                                          13
                                                                                        Form 5(b)
                    STANDARD FORM - ANNUAL AUDITED STATEMENT
              The audited Statement of Financial Position for the organisation should
              include, as a minimum, the following disclosures (as applicable)
                             STATEMENT OF FINANCIAL POSITION
                                    for whole of organisation
                                  for year ending 30 June, 20__
                                                                     This Year            Last Year
                                                                   Ended: / /20..       Ended: / /20..
ASSETS
CURRENT
     Cash Assets                                               $                    $
     Investments (Short Term)                                  $                    $
     Receivables                                               $                    $
     Inventories                                               $                    $
     Other                                                     $                    $
                                       Total Current Assets    $                    $
NON-CURRENT
     Land                                                      $                    $
     Buildings                                                 $                    $
     Motor Vehicles                                            $                    $
     Plant and Equipment                                       $                    $
     Investments (Long Term)                                   $                    $
                                  Total Non-Current Assets     $                    $

                                          TOTAL ASSETS         $                    $
LIABILITIES
CURRENT
      Grants Received in Advance                               $                    $
      Interest Bearing Liabilities                             $                    $
      Payables                                                 $                    $
      Provisions      - Employee Entitlements                  $                    $
                      - Other                                  $                    $
      Other                                                    $                    $
                                   Total Current Liabilities   $                    $
NON-CURRENT
     Interest Bearing Liabilities                              $                    $
     Other (including non-current payables and provisions)     $                    $
                              Total Non-Current Liabilities    $                    $
                                    TOTAL LIABILITIES          $                    $

NET ASSETS                                                     $                    $
EQUITY
    Accumulated Surplus (Deficiency) as at 30 June, 20__       $                    $
    Reserves                                                   $                    $
                                                               $                    $
                                         TOTAL EQUITY          $                    $




                                                       14
                                                                                   Form 5(c)

                   STANDARD FORM - ANNUAL AUDITED STATEMENT
           The audited Statement of Financial Performance for the organisation should
                 include as a minimum the following disclosures (as applicable).

                          STATEMENT OF FINANCIAL PERFORMANCE
                                   for whole of organisation
                                 for year ending 30 June, 20__



                                                                This Year            Last Year
                                                              Ended: / /20..       Ended: / /20..
REVENUE
RECEIPTS FROM THE PRINCIPAL
     (1) _______________________________________          $                    $
     (2) _______________________________________          $                    $
     (3) _______________________________________          $                    $
     (4) _______________________________________          $                    $
                                         TOTAL RECEIPTS   $                    $

Fundraising and Donations                                 $                    $
Fees and Charges                                          $                    $
Interest Revenue                                          $                    $
Other revenue from ordinary activities                    $                    $
   TOTAL REVENUE FROM ORDINARY ACTIVITIES                 $                    $
EXPENSES
Employee Expenses                                         $                    $
Administration Expenses                                   $                    $
Operational Expenses                                      $                    $
Motor Vehicle Expenses                                    $                    $
Depreciation Costs (refer to Schedule 4 point 6)          $                    $
Repairs and Maintenance Expenses                          $                    $

Accruals and Leave Entitlements                           $                    $
   TOTAL EXPENSES FROM ORDINARY ACTIVITIES                $                    $


SURPLUS/(DEFICIENCY)                                      $                    $




                                                   15
                                                                        Form 5(d) part1

 STANDARD FORM - ANNUAL MANAGEMENT BOARD CERTIFICATION
         OF STATEMENT OF RECEIPTS AND PAYMENTS
            (to accompany Form 5(a) report as at 30 June)
                    For Year Ending 30 June 20__

I hereby certify to the best of my/our knowledge, information and belief that:

       the information reported in the accompanying Statement of Receipts and
        Payments for SERVICE has been prepared from proper accounts to present
        fairly the financial transactions for the period 1 July 20__ to 30 June 20__ and
        the payments in the Statement are in accordance with the terms and conditions of
        the Service Agreement with THE COMMUNITY DEVELOPMENT
        MINISTERIAL BODY; and

       the Management Board and the Service Provider have complied with the
        obligations imposed by the Constitution of the Service Provider and the terms
        and conditions of the Service Agreement.


Office Bearer Signature:

Office Bearer Name:

Office Bearer Position:

Organisation Name:

Date:




                                           16
                                                                 Form 5(d) part2
Auditor’s Certification (to accompany annual Statement of Receipts and
Payments - Form 5(a) and Management Board Certification 5(d) - for Service
Agreements where AFL is greater than $35,000):

The Auditor, who must be a member of CPA Australia, the Institute of Chartered
Accountants in Australia or the National Institute of Accountants, may determine the
wording of this certification as required. The following is a suggestion for general
content.

        I hereby certify that, in my opinion, the information reported in the attached
        Statement of Receipts and Payments of SERVICE PROVIDER is based on
        proper accounts and presents fairly the financial transactions for the period
        1 July 20__ to 30 June 20__, and the payments in the Statement are in
        accordance with the terms and conditions of the Service Agreement with THE
        COMMUNITY DEVELOPMENT MINISTERIAL BODY in relation to the
        SERVICE


AUDITOR

Signature:

Full Name:

Name of Organisation (if applicable)

Membership:                                                         (CPA/ICA/NIA)

Date:




                                           17
                                                                        Form 5(e) part1

 STANDARD FORM – ANNUAL MANAGEMENT BOARD AND AUDITOR’S
     CERTIFICATION STATEMENTS (WHOLE ORGANISATION)

Management Board Certification

I/We hereby certify to the best of my/our knowledge, information and belief that:

       the accompanying financial statements of SERVICE PROVIDER comprising
        the Statement of Financial Performance, Statement of Financial Position,
        Statement of Cash Flows and the Notes to the Financial Statements for the period
        1 July 20__ to 30 June 20__ have been prepared in accordance with Accounting
        Standards and other mandatory professional reporting requirements in Australia,
        from proper accounts to present fairly the financial transactions for the period
        1 July 20__ to 30 June 20__ and the financial position; and

       the Management Board and the Service Provider have complied with the
        obligations imposed by the Constitution of the Service Provider and the terms
        and conditions of the Service Agreement.


Office Bearer Signature:

Office Bearer Name:

Office Bearer Position:

Organisation Name:

Date:




                                           18
                                                                       Form 5(e) part2

Auditor’s Certification:

The Auditor, who must be a member of CPA Australia, the Institute of Chartered
Accountants in Australia or the National Institute of Accountants, may determine the
wording of this certification as required. The following is a suggestion for general
content.

        I hereby certify that, in my opinion, the attached financial statements of
        SERVICE PROVIDER for the period 1 July 20__ to 30 June 20__ comprising
        the Statement of Financial Performance, Statement of Financial Position,
        Statement of Cash Flows and the Notes to the Financial Statements are based on
        proper accounts and present fairly in accordance with applicable Accounting
        Standards and other mandatory professional reporting requirements in Australia,
        the financial position of SERVICE PROVIDER and its financial performance
        and its cash flows for the year then ended.


AUDITOR

Signature:

Full Name:

Name of Organisation (if applicable)

Membership:                                                          (CPA/ICA/NIA)

Date:




                                           19
                                                                       SCHEDULE 6

SERVICE REPORTS


INFORMATION TO BE MAINTAINED

The Service Provider shall maintain the following records/data:

· Financial Records
· Management Records and Minutes
· Staff Records
· Client Records (as appropriate)
· Annual Reports (as appropriate)
· Outcome and Output information as specified in Schedule 2 – Service
     Specifications


DATA COLLECTION


Service Providers shall participate in State and Commonwealth Government data
collections. Data Reports for the 1 January to 30 June reporting period are due by
31 October and those for the 1 July to 31 December reporting period are due by
31 March.


PROGRESS REPORTS


All Service Providers shall prepare Progress Reports as described below. Progress
Reports for the 1 January to 30 June reporting period are due by 31 October and those
for the 30 June to 31 December period are due by 31 March.

1.       Using the information from any relevant source, records or data you have
         collected, briefly:

         .      comment on how successful your Service was in achieving each
                Outcome Objective with the specified target group(s)




                                           20
       .       explain what factors contributed to your Service’s success in achieving
               each Outcome Objective with the specified target group(s)

       .       explain what factors limited the ability of your Service to achieve each
               Outcome Objective with the specified target group(s).

2.     Other difficulties encountered by your Service for the reporting period and
       strategies to resolve the difficulties.

3.     Other achievements during the reporting period, or planned achievements.


REVIEW OF SERVICE

Reviews in respect to provision of the Service will occur. The Principal may review
the Service annually to assess the extent to which it is meeting the requirements as
specified in Schedule 2 – Service Specifications.

The Principal will appoint a person or persons to undertake this Review and will
provide thirty days written notification of the Review to the Service Provider. The
Service Provider shall provide all information required in Schedule 2 – Service
Specifications, Schedule 5 – Financial Obligations and Reports and Schedule 6 –
Service Reports of this Agreement to the said person or persons.

A copy of the report will be provided to the Service Provider within 30 days of the
completion of the review and receipt of all requested information.




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