bwn009+bignews+novdec09 by liwenting


									                                                                                                                                                                                                                                                   The BIG W Staff Newsletter • November/December 2009
Are you the next Retail Star?                                                                      BIG W in the Community
If you fancy an Overseas                                                                           For over 13 years,
Study Scholarship where                                                                            BIG W has played
you can be exposed to the                                                                          a vital role in the
world of retailing, then put                                                                       success of the
pen to paper and write for                                                                         annual Jeans
your chance to WIN.                                                                                for Genes day
The prestigious Joe Berry Australian                                                               campaign.
Retail Executive Award 2010 is now
open, and is offering two lucky entrants (one retail
                                                                                                   As an original retail                                                                                                A message from Julie
                                                                                                   partner since 1997,
based, one supplier based) the opportunity of a lifetime.                                                                                                                                                               What a fantastic year we have had in BIG W! I would like to take this
                                                                                                   BIG W stores have
This year entrants are asked to submit a 1600 – 1800 word                                          raised almost $1                                                                                                     opportunity to thank each of you for the wonderful results we have delivered
essay accompanied by a 15 slide PowerPoint slideshow                                               million dollars for the                                                                                              as a team this year.
proving how industry savvy they are. Judges will be looking for                                    Children’s Medical Research Institute. Over $107,000 was
                                                                                                                                                                                                                        We have also had a solid start to    offer of great products at the BIG W price so that they can
punchy and informative essays that are a head above the rest.                                      raised this year. The merchandise for sale at the checkouts
                                                                                                                                                                                                                        the new financial year reporting     celebrate BIG for less this Christmas.
From the two winners selected, an overall winner will be                                           included badges, wristbands, pins and very cute Jeans for
                                                                                                                                                                                                                        comparable store sales for the       Finally I wish all of you and your families a safe and happy
chosen to receive the Joe Berry Australian Retail Executive                                        Genes baby bibs.
                                                                                                                                                                                                                        first quarter of 3.9%.               festive season and I look forward to an even bigger and
Award 2010.                                                                                        BIG W also supported Red Nose Day. In our second year
                                                                                                                                                                                        Our Christmas launch was a tremendous success. The                   more exciting time for us all in 2010.
The winner will also receive a guest role as editor for Retail                                     of supporting SIDS and Kids, BIG W stores raised over
                                                                                                                                                                                        stores looked wonderful set up for Christmas and everyone
World Magazine and have their winning essay published.                                             $200,000 for Red Nose Day, all whilst having fun for a
                                                                                                                                                                                        worked enthusiastically throughout the day serving our
                                                                                                   serious cause. Congratulations to QLD, awarded the
Entries are now open and close February 28 2010.                                                                                                                                        customers. And what a busy day it was!
                                                                                                   Region with the highest sales! The money raised from
                                              Visit to enter.                        Red Nose Day helps fund the vital services SIDS and Kids                             We have a great opportunity during our busiest period to             Julie Coates
                                                                                                   provide to Australian families, including research, safe                             deliver great service and excite our customers with our              Director – BIG W

                                  Salary Sacrifice                                                 sleeping education and bereavement support to families
                                                                                                   whose baby or child dies suddenly and unexpectedly.
                                    Would you like to save money                                   Thank you to all BIG W Associates and their customers
                                    on your Christmas shopping?                                    throughout Australia for all your efforts and enthusiasm.
                        Are you a Woolworths Limited
                                                                                                                                                                                        Top Ryde Grand Opening
                       employee who…                                                                                                                                                    Opening date: Thursday 5 November 2009
• Works on a permanent full-time or part-time basis?                                                                                                                                    Location: Top Ryde NSW North Region
• Is an Australian resident for tax purposes?
                                                                                                                                                                                        Number of employees: 153 new Associates
Do you…                                                                                                                                                                                 and the management team of which eight
• Earn a taxable income of $17,000 or more per year?                                                                                                                                    members were existing managers within BIG W
• Plan to spend between $100 and $1,000 in Woolworths                                                                                                                                   and two new external Business Managers
  Limited stores on items like gifts, groceries and liquor
                                                                                                                                                                                        Store Manager: Jason Clinch
  during the festive season?
                                                                                                                                                                                        Longest serving employee: Tanya Fletcher
Would you…
                                                                                                                                                                                        (BM Apparel) has 25 years of service and Yvonne Edwards (Home Entertainment) has 21 years of service
• Like to make the most of the benefits available to you as a
  Woolworths employee?                                                                                                                                                                  Biggest Seller on Opening Day: Lawn Mower, BBQ and plasma TV (opening day specials)

If your answer to these questions is “yes”, you need to know                                                                                                                            Any humerous anecdotes: After a delayed opening and a number of centre and car park issues, the store opened with a bang
about the In-house Salary Sacrifice Benefit.                                                                                                                                            and with a significant amount of dust. The team did a fantastic job to pull it all together under some trying conditions for a great
                                                                                                      Left to right: Rebecca Lane, Jessica Wainwright, Carly Wainwright (front), Lynn   opening day. Not to mention a Store Manager who pulled off getting married two days after a store opening. Congratulations
This benefit allows eligible employees to purchase goods                                              Conn and Josh Mackie
                                                                                                                                                                                        Top Ryde and Congratulations to Jason and Corinne.
with their pre-tax income, which saves you the tax that                                               BIG W Grafton go pink for National Pink
you would otherwise have paid on that income.                                                         Ribbon Day for the Cancer Council.
• This year you can submit up to five receipts.
• Submit your application form and receipts between
                                                                                                                                                                                        In this issue

  1 December 2009 and 12 February 2010.                                                               BIG W News would like to wish all of our                                                          BIG on safety                       BIG W in the                           Salary
                                                                                                      Readers a wonderful Christmas and a                                                                                                   community                              Sacrifice
The brochure with all the details is now available.
Employees should seek independent financial advice before participating in any salary                 Happy New Year!!
sacrifice arrangement. This benefit is available for the 2009/2010 fringe benefit tax year only.

     Contact BIG NEWS: Contributions to BIG NEWS are always welcome. Please send to
                                                                                                                                             BIG on Safety
                                                                                                                                             Achieving one year without a Lost Time Injury                                                                              Phil Town (Logistics
                                                                                                                                                                                                                                                                        Controller), Anthony
                                                                                                                                             (LTI) is an achievement. Achieving eight years                                                                             Wilson (General
                                                                                                                                                                                                                                                                        Manager: Group
                                                                                                                                             without an LTI is mind-blowing!                                                                                            Risk & Safety),
                                                                                                                                                                                                                                                                        Craig Partridge
                                                                                                                                                                                                                                                                        (General Manager:
                                                                                                                                             Both BIG W Warwick and BIG W Rockhampton in                                                                                Store Operations
                                                                                                                                                                                                                                                                        & Optical), Julie
                                                                                                                                             Queensland have proven it is achievable.                                                                                   Coates (Director of
                                                                                                                                                                                                                                                                        BIG W) and Michael
                                                                                                                                             BIG News caught up with Rockhampton Store Manager,                                                                         Luscombe (Chief
                                                                                                                                                                                                                                                                        Executive Officer)
                                                                                                                                             Kerie Anne Barnett and Warwick Store Manager, Jodie
                                                                                                                                             Olsen about their commitment to Destination Zero – “We                  This safety awareness culture can be seen across the
                                                                                                                                             genuinely care for our colleagues, our customers and our                business. BIG W was awarded the CEO’s Safety Award at the
                                                                                                                                             visitors”. Combined with team work and commitment from                  annual Company Conference.
                                                                                                                                             each associate, this has been the recipe for their success.
                                                                                                                                                                                                                     BIG W was distinguished for the following outstanding
                                                                                                                                                                                                                     contributions to safety:
                                                                                                                                                                                                                     • Winning the hearts and minds of our front line teams

                                                                                                                                                                                                                     • Through engagement and innovation, we have made

                                                                                                                                                                                                                       safety personal and visible throughout our operations
                                                                                                                                                                                                                     • Demonstrated a high level of visible leadership commitment

                                                                                                                                                                                                                     • Achieved a 39% reduction in our Lost Time Injury Frequency Rate

                                                                                                                                                                                                                     Michael Luscombe handed over the award and a cheque to
                                                                                                                                                 Associates at BIG W Rockhampton                                     the value of $100,000 to Craig Partridge (General Manager
                                                                                                                                                                                                                     Store Operations and Optical) and Phil Town (Logistics
                                                                                                                                             A Journey Book was also introduced at each store which
                                                                                                                                                                                                                     Controller) to invest in a safety initiative of their choice.
                                                                                                                                             has further contributed to their results by encouraging
                                                                                                                                             associates to:                                                          Let’s stay safe!
                                                                                                                                             • Make safety personal

                                                                                                                                             • Share ideas on how safety can be improved

                                                                                                                                             • Capture their journey of how they are living the principles

                                                                                                                                               of Destination ZERO
                                                                                                                                             Kerry Anne and Jodie explained, “Everyone at both stores
                                                                                                                                             is very proud of our safety achievements to date. Safety is
                                                                                                                                             and always will be a priority within our stores. Our safety
                                                                                                                                             journey is ongoing and our continued commitment to our
                                                                                                                                             team mates, customers and visitors will ensure both stores
                                                                                                                                                                                                                            Associates at BIG W Warwick
                                                                                                                                             remain focused on Destination ZERO for years to come”.

Congratulations to our BIG W Heroes!                                                                                                         A gift card for everyone                                                World Champion at Monarto
Pierina Jarrett                                                        Adrienne Charlier                                                     BIG W have just introduced                                              Distribution Centre
Pierina is a well loved                                                As a Loss Prevention                                                  a great range of gift cards
member of the BIG W                                                    Officer, Adrienne Charlier                                            from some of Australia’s                                                Mick Headland from
Carindale team and                                                     has achieved some                                                     most exciting retailers – Hoyts,                                        Monarto Distribution
Pierina’s passion for                                                  amazing results. After                                                iTunes, Red Balloon, Accor Hotels,                                      Centre achieved
the community makes                                                    apprehending and                                                      Dan Murphy’s, AMF Bowling and many more.                                world champion
her a favourite with our                                               interviewing a shoplifter                                                                                                                     status following a
customers. Pierina is                                                  at the Campbelltown                                                                                         This Christmas look no            sensational victory in
constantly working to                                                  store, Adrienne obtained                                                                                    further than BIG W for all
                                                                                                                                                                                                                     the La Reole World
raise money for the Royal                                              information on a stolen                                                                                     your gifts. From movie tickets
Children’s Hospital (RCH),
                                   Pierina with CEO Michael Luscombe
                                                                       merchandise operation.
                                                                                                        Adrienne with CEO Michael Luscombe                                                                           Championship event in France recently.
                                                                                                                                                                                   to wine, an endless choice
and this year to the end of May had personally raised                  After carrying out surveillance on a residential address and                                                of music or even a holiday or     Mick and his sidecar partner Paul Waters were unbeaten
$10,747 for the RCH. Pierina has undertaken a number of                shop with a BIG W investigator, the Anti-Theft Unit were                                                    experience, there is always       in their five title races competing against 16 international
innovative fundraising activities, including a bus trip to South       contacted. The Anti-Theft Unit executed search warrants                                                     a gift card to suit everyone.     teams. The French track was twice the normal length of the
East Queensland with catering and entertainment for staff              on multiple locations, and stock and cash valued at over                                                    See in-store for the full range   Australian circuits at 800 metres and also grass based, with
and customers.                                                         $96,000 was recovered as a result of Adrienne’s efforts.                                                    of gift cards available.          riders reaching speeds of up to 200km/hr (without brakes).

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