The BIG W Staff Newsletter • November/December 2009
Are you the next Retail Star? BIG W in the Community
If you fancy an Overseas For over 13 years,
Study Scholarship where BIG W has played
you can be exposed to the a vital role in the
world of retailing, then put success of the
pen to paper and write for annual Jeans
your chance to WIN. for Genes day
The prestigious Joe Berry Australian campaign.
Retail Executive Award 2010 is now
open, and is offering two lucky entrants (one retail
As an original retail A message from Julie
partner since 1997,
based, one supplier based) the opportunity of a lifetime. What a fantastic year we have had in BIG W! I would like to take this
BIG W stores have
This year entrants are asked to submit a 1600 – 1800 word raised almost $1 opportunity to thank each of you for the wonderful results we have delivered
essay accompanied by a 15 slide PowerPoint slideshow million dollars for the as a team this year.
proving how industry savvy they are. Judges will be looking for Children’s Medical Research Institute. Over $107,000 was
We have also had a solid start to offer of great products at the BIG W price so that they can
punchy and informative essays that are a head above the rest. raised this year. The merchandise for sale at the checkouts
the new financial year reporting celebrate BIG for less this Christmas.
From the two winners selected, an overall winner will be included badges, wristbands, pins and very cute Jeans for
comparable store sales for the Finally I wish all of you and your families a safe and happy
chosen to receive the Joe Berry Australian Retail Executive Genes baby bibs.
first quarter of 3.9%. festive season and I look forward to an even bigger and
Award 2010. BIG W also supported Red Nose Day. In our second year
Our Christmas launch was a tremendous success. The more exciting time for us all in 2010.
The winner will also receive a guest role as editor for Retail of supporting SIDS and Kids, BIG W stores raised over
stores looked wonderful set up for Christmas and everyone
World Magazine and have their winning essay published. $200,000 for Red Nose Day, all whilst having fun for a
worked enthusiastically throughout the day serving our
serious cause. Congratulations to QLD, awarded the
Entries are now open and close February 28 2010. customers. And what a busy day it was!
Region with the highest sales! The money raised from
Visit www.asmca.com to enter. Red Nose Day helps fund the vital services SIDS and Kids We have a great opportunity during our busiest period to Julie Coates
provide to Australian families, including research, safe deliver great service and excite our customers with our Director – BIG W
Salary Sacrifice sleeping education and bereavement support to families
whose baby or child dies suddenly and unexpectedly.
Would you like to save money Thank you to all BIG W Associates and their customers
on your Christmas shopping? throughout Australia for all your efforts and enthusiasm.
Are you a Woolworths Limited
Top Ryde Grand Opening
employee who… Opening date: Thursday 5 November 2009
• Works on a permanent full-time or part-time basis? Location: Top Ryde NSW North Region
• Is an Australian resident for tax purposes?
Number of employees: 153 new Associates
Do you… and the management team of which eight
• Earn a taxable income of $17,000 or more per year? members were existing managers within BIG W
• Plan to spend between $100 and $1,000 in Woolworths and two new external Business Managers
Limited stores on items like gifts, groceries and liquor
Store Manager: Jason Clinch
during the festive season?
Longest serving employee: Tanya Fletcher
(BM Apparel) has 25 years of service and Yvonne Edwards (Home Entertainment) has 21 years of service
• Like to make the most of the benefits available to you as a
Woolworths employee? Biggest Seller on Opening Day: Lawn Mower, BBQ and plasma TV (opening day specials)
If your answer to these questions is “yes”, you need to know Any humerous anecdotes: After a delayed opening and a number of centre and car park issues, the store opened with a bang
about the In-house Salary Sacrifice Benefit. and with a significant amount of dust. The team did a fantastic job to pull it all together under some trying conditions for a great
Left to right: Rebecca Lane, Jessica Wainwright, Carly Wainwright (front), Lynn opening day. Not to mention a Store Manager who pulled off getting married two days after a store opening. Congratulations
This benefit allows eligible employees to purchase goods Conn and Josh Mackie
Top Ryde and Congratulations to Jason and Corinne.
with their pre-tax income, which saves you the tax that BIG W Grafton go pink for National Pink
you would otherwise have paid on that income. Ribbon Day for the Cancer Council.
• This year you can submit up to five receipts.
• Submit your application form and receipts between
In this issue
1 December 2009 and 12 February 2010. BIG W News would like to wish all of our BIG on safety BIG W in the Salary
Readers a wonderful Christmas and a community Sacrifice
The brochure with all the details is now available.
Employees should seek independent financial advice before participating in any salary Happy New Year!!
sacrifice arrangement. This benefit is available for the 2009/2010 fringe benefit tax year only.
Contact BIG NEWS: Contributions to BIG NEWS are always welcome. Please send to email@example.com
BIG on Safety
Achieving one year without a Lost Time Injury Phil Town (Logistics
(LTI) is an achievement. Achieving eight years Wilson (General
without an LTI is mind-blowing! Risk & Safety),
Both BIG W Warwick and BIG W Rockhampton in Store Operations
& Optical), Julie
Queensland have proven it is achievable. Coates (Director of
BIG W) and Michael
BIG News caught up with Rockhampton Store Manager, Luscombe (Chief
Kerie Anne Barnett and Warwick Store Manager, Jodie
Olsen about their commitment to Destination Zero – “We This safety awareness culture can be seen across the
genuinely care for our colleagues, our customers and our business. BIG W was awarded the CEO’s Safety Award at the
visitors”. Combined with team work and commitment from annual Company Conference.
each associate, this has been the recipe for their success.
BIG W was distinguished for the following outstanding
contributions to safety:
• Winning the hearts and minds of our front line teams
• Through engagement and innovation, we have made
safety personal and visible throughout our operations
• Demonstrated a high level of visible leadership commitment
• Achieved a 39% reduction in our Lost Time Injury Frequency Rate
Michael Luscombe handed over the award and a cheque to
Associates at BIG W Rockhampton the value of $100,000 to Craig Partridge (General Manager
Store Operations and Optical) and Phil Town (Logistics
A Journey Book was also introduced at each store which
Controller) to invest in a safety initiative of their choice.
has further contributed to their results by encouraging
associates to: Let’s stay safe!
• Make safety personal
• Share ideas on how safety can be improved
• Capture their journey of how they are living the principles
of Destination ZERO
Kerry Anne and Jodie explained, “Everyone at both stores
is very proud of our safety achievements to date. Safety is
and always will be a priority within our stores. Our safety
journey is ongoing and our continued commitment to our
team mates, customers and visitors will ensure both stores
Associates at BIG W Warwick
remain focused on Destination ZERO for years to come”.
Congratulations to our BIG W Heroes! A gift card for everyone World Champion at Monarto
Pierina Jarrett Adrienne Charlier BIG W have just introduced Distribution Centre
Pierina is a well loved As a Loss Prevention a great range of gift cards
member of the BIG W Officer, Adrienne Charlier from some of Australia’s Mick Headland from
Carindale team and has achieved some most exciting retailers – Hoyts, Monarto Distribution
Pierina’s passion for amazing results. After iTunes, Red Balloon, Accor Hotels, Centre achieved
the community makes apprehending and Dan Murphy’s, AMF Bowling and many more. world champion
her a favourite with our interviewing a shoplifter status following a
customers. Pierina is at the Campbelltown This Christmas look no sensational victory in
constantly working to store, Adrienne obtained further than BIG W for all
the La Reole World
raise money for the Royal information on a stolen your gifts. From movie tickets
Children’s Hospital (RCH),
Pierina with CEO Michael Luscombe
Adrienne with CEO Michael Luscombe Championship event in France recently.
to wine, an endless choice
and this year to the end of May had personally raised After carrying out surveillance on a residential address and of music or even a holiday or Mick and his sidecar partner Paul Waters were unbeaten
$10,747 for the RCH. Pierina has undertaken a number of shop with a BIG W investigator, the Anti-Theft Unit were experience, there is always in their five title races competing against 16 international
innovative fundraising activities, including a bus trip to South contacted. The Anti-Theft Unit executed search warrants a gift card to suit everyone. teams. The French track was twice the normal length of the
East Queensland with catering and entertainment for staff on multiple locations, and stock and cash valued at over See in-store for the full range Australian circuits at 800 metres and also grass based, with
and customers. $96,000 was recovered as a result of Adrienne’s efforts. of gift cards available. riders reaching speeds of up to 200km/hr (without brakes).