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					                                  FACILITIES MANAGEMENT BRANCH
                                     EMPLOYEE OF THE MONTH
                                         NOMINATION FORM
                                                  D cember

                 THIS MONTH’S THEME – “OUTSTANDING CUSTOMER SERVICE”

Nominees demonstrate excellent customer service to the departments, citizens or other staff members by
providing prompt, courteous responses to their needs. They understand the customers’ needs and always
prioritize them to make sure both the important and the urgent move forward to completion. They pay
attention to even the smallest details for their customers.

I wish to nominate: _____________________________________________________
                            Employee’s Name

Please check each criterion as it applies to your nominee and provide SPECIFIC EXAMPLES (IF
POSSIBLE) beneath each criterion as it applies to your nominee.

                Be available and accessible during service hours.
                How (please provide specific examples)?




                Be businesslike and professional in their attitude and appearance.
                How (please provide specific examples)?




                Respond to customers immediately whenever possible; they give customers priority over other
                work.
                How (please provide specific examples)?




                Be courteous and helpful even with difficult customers.
                How (please provide specific examples)?




                Follow through on commitments to customers.
                How (please provide specific examples)?




                Guide customers to useful resources.
                How (please provide specific examples)?




If you would like to make any additional comments, please use the back of this sheet or an additional sheet
and limit your comments to 100 words or less.


Signature of Nominator                                               Date Submitted

Printed Name of Nominator

Relationship (supervisor, co-worker, etc.)

County Office