Spring A4 edition 2005

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							                      Business in Bass Coast
Produced by Bass Coast Shire Council Economic Development Unit                                                   Spring 2006
Editor: Margaret Murray




                                 Future Direction for Agribusiness
                                 Currently, Agribusiness is a major sector within the Shire and its future direction will have a
Bass Coast Shire
76 McBride Avenue                significant influence on the growth of the region.
(PO Box 118)
WONTHAGGI VIC 3995               The 2001 Census showed the top five agricultural products in Bass Coast Shire to be:
Phone: (03) 5671 2211            Emerging products were identified as grapes for wine, olives, horses and seedlings.
        (03) 5951 3311
Fax:    (03) 5671 2222
Web:                             The 2001 Census showed the top five agricultural products in Bass Coast Shire to be:
www.basscoast.vic.gov.au            Sector                         Quantity                    Value
Email:
business@basscoast..vic.gov.au      Dairy                          120.25 million litres       $39.5M
                                    Meat cattle                    43,368 animals              $22.5M
Economic Development
Unit Manager                        Pasture (cut for hay)          46,841 ha                   $5.5M
Stephanie Symes                     Sheep
Special Event Coordinator              · for meat                   31,860 animals             $1.2M
Frank Angarane
                                      · for wool                   177,845 animals             $774,902
Visitor Information                 Total                                                      $2M
Services Manager                    Snow Peas                      213 tonnes                  $1.2M
Peter Francis

Small Business                   It will be very interesting to compare these findings with the results of the 2006 Census
Development Officer
                                 (details available in 2007). The comparison will give a good picture of how agriculture is
Margaret Murray
                                 developing in the Shire.
Economic Development
Project Officer                  Agribusiness operators will recall the survey conducted by the Economic Development Unit
Roslyn Jenzen                    late last year. The Survey was conducted in an attempt to understand the major issues and
                                 opportunities facing Bass Coast agribusinesses. Following this, the 2006 “Issues and
                                 Opportunities for Bass Coast Agribusiness Report” was produced, with funding obtained from
                                 the State Government. Below is a summary of the results of the report.

                                 Issues identified                                Opportunities identified
                                 · Lack of innovation                             · A food production precinct
                                 · Very little value adding                       · Suitable intensive agriculture
                                 · Most farmers cannot set the price for          · Local produce outlets
                                     their product (others set it for them eg     · Organic and other niche products
                                     supermarkets)                                · Branding
                                 · Decreasing income                              · Export
                                 · Ageing of farmers and lack of family           · Information exchange forums
                                     members to take over farm                    · Relevant training programs
                                 · Lack of business management systems            · Skills audit
                                 · Difficulty obtaining workforce                 · Participation in the Gippsland
                                 · Poor linkages with Tourism                        Agribusiness Forum statewide ‘Labour in
                                 · ‘Lifestyle’ v Right to Farm                       Agriculture’ project
 Alpaca farming is part of the                                                    · Identify what tourists want and inform
    fabric of agriculture in
                                                                                     farmers
       Australia today
                                                                                  · Food and wine trails
                                                                                  · Information for new rural residents

                                 We hope to commence work on some of the projects identified in this report in the near
                                 future. For any enquires please contact Stephanie Symes on 5671 2211 or 5951 3311.
                                                                                                                Stephanie Symes

                                   Bass Coast Shire Council Economic Development Unit assisting business in Bass Coast
                                   What We Do In Economic Development

                                   Visitor Services
                                   As Visitor Services Coordinator for Phillip     sector. I have gained an insight into the
                                   Island I oversee the Visitor Information        different needs and requirements of the
                                   Centres at Newhaven and Cowes. Over             various sectors of the travelling public as
                                   150,000 people a year come through the          well as for tourism operators. I have tertiary
                                   doors of the centres looking for                qualifications in Tourism as well as in
                                   accommodation, maps, tickets,                   Training, Management and Quality
                                   merchandise and a range of information from     Assurance.
                                   “what’s on this weekend” to “where can I
                                   walk my dog”. The information service is        The Tourism sector is undergoing a period
                                   provided by both centres seven days a week      of change. The internet, political changes
                                   between 9am and 5pm. Newhaven extends           worldwide and changing levels of personal
           Stephen Pykett          these hours until 6pm through summer and        discretionary income are all playing a part
    Visitor Services Coordinator                                                   in altering the expectations of the travelling
                                   is open everyday of the year. The Cowes
                                   centre is only closed on Christmas day. The     public. To keep up with these requirements
                                   centres are run by a team of staff and          the Visitor Information Centre services
    BusiGrants – produced          volunteers who take pride in the professional   must also change.
    by Our Community               and comprehensive service they provide to
                                   visitors and locals who use the facilities.     We are implementing an online reservation
    Each year Federal, State                                                       system throughout the Bass Coast Shire
    and Local Governments          Before joining the Visitor Information Centre   Visitor Information Network giving
    give away hundreds of          team I worked on Phillip Island in the          businesses the opportunity to be found,
    millions of dollars to         tourism sector for 5 years. I have also         researched, and booked from anywhere in
    support thousands of           travelled throughout Australia, firstly as a    the world at any time. The centres
    businesses across              backpacker, many years ago, and more            infrastructure is also being updated to
    Australia.                     recently with my family. Before moving to       better cater for the requirements of the
                                   Australia I worked in the construction          public with clear, modern displays of
    Is your business one of        industry in different countries around the      information and easier access for all
    them?                          world. Having travelled for business and        visitors.
    NOW you can stay up to
                                   pleasure as well as working in the tourism
    date with all business                                                                                     Stephen Pykett
    funding opportunities by                                                                    Visitor Services Coordinator
    subscribing to
    BusiGrants, Australia’s
    first monthly newsletter
    providing details on all the      “A vacation should be just long enough that you’re boss misses you, and not long
    available business grants         enough for him to discover how well he can get along without you.”
    (money to build your
    business), scholarships           “Travel and change of place impart new vigor to the mind” by Seneca
    and professional industry
    awards. You will no longer
    have to wade through
    numerous bureaucracies
    or newspapers to find a            Thank you
    grant to suit your project.        In the winter edition of ‘Business in Bass Coast’ we asked for your assistance to
    If there’s a grants program        fill out a survey for the newsletter.
    directing money towards
    new or existing                    The indication is that you would like us to continue and some of you offered some
e   businesses, you’ll know            ideas to develop for the future.
    about it.
     www.busigrants.com.au             We also learned that many of you would like to have the newsletter emailed to you
                                       so if you are one of those people, please send an email to
                                       m.murray@basscoast.vic.gov.au and put subscribe into the subject line and we
                                       will send you a copy via email.

                                       Thank you very much to all of those who took the time to fill out the survey and
                                       mail it in to us.
Education and Training

Does Small Business Need to ‘Market Research’?
Have you ever completed a business plan for your business?        grooming at the back of the salon. After the excitement of
If the answer is yes, then you should have worked out the         setting up the dog business wears off, you realise you are
importance of doing market research. Market research gives        slowly losing customers from your hairdressing salon. Why
you clear directions to help you make decisions about your        do you think that might be?
business. It is unwise to start a new business without doing
it. Why wouldn’t you want to know what your potential             Let’s carry out some market research.
market is? To take your business in an un-researched
direction could mean a loss of money and success.                 The questions could be: Would you use a dog grooming
                                                                  salon if it was combined with a ladies’ hairdressing salon.
Sometimes, business throws money at advertising and then
wonders why it doesn’t work. It may not be the fault of the                           Yes                  No
newspaper, radio, television or whatever media used, it could
be quite possible you have sent your message to the wrong         Would you use the services of a hairdresser salon in front of
market because you haven’t done the research.                     a dog grooming salon?

                                                                                       Yes                  No
It is extremely important to understand your target market.
What you think is right may not necessarily be the case. By       You find that the dogs don’t mind the premises being shared
systematically gathering, recording, and analysing data           with the ‘haute coiffure’ set, but the human clients do mind
relevant to selling the                                                                           the dogs being out the back of
goods and services                                                                                the salon.
you produce, you will      BUSINESS HUMOUR - “In Italy for thirty years under the
have a good                Borgias they had warfare, terror, murder and bloodshed but they        If you had carried out this
understanding of           produced Michelangelo, Leonardo da Vinci and the                       market research before you put
what your customers        Renaissance. In Switzerland, they had brotherly love; they had         this wonderful idea into action,
want and how to            five hundred years of democracy and peace and what did they            you would have found out that it
reach them. The            produce? The cuckoo clock.”                   Orson Welles.            was not going to work.
wrong product and
advertising can cost                                                                              This does not mean that a dog
you dearly.                                                       grooming salon idea is not good, it just shows that it won’t
                                                                  work combined with hairdressing.
It makes very clear and practical sense to invest some time
and money into market research for your business.                 This is a very simple demonstration of the benefits of market
                                                                  research.
Imagine, you have a successful ladies’ hairdressing salon.
You decide to expand your business and include dog


Free Occupational Health and Safety Seminar
Why should I register?                                            When and where?
Maintaining a safe work environment is an essential part of
                                                                  ·      Seminar dates:
running any business.
                                                                              1 - 17th October - Meeting Room 2
                                                                              2 - 24th October - Meeting Room 1
The Small Business OHS Advisers Programme will help you
implement work safety procedures in your workplace.
                                                                  ·      Time: 4.00pm to 7.00pm.
                                                                  ·      Venue: Bass Coast Shire Council, Cowes Cultural
What’s involved?                                                               Centre, Thompson Avenue, Cowes.

Stage 1 – Employers will be trained on OHS principles and         Refreshments provided.
legislative compliance issues
Stage 2 – An OHS Assessment will be conducted at                  Registrations for the Programme and Seminars can be made
your workplace                                                    at: www.smallbusinessohs.com.au
Stage 3 – A Safety Plan will be developed with your
company to meet the needs of your workplace
Stage 4 – You will be provided with support and assistance        You will find a lot of useful business information at the Bass
in implementing this Safety Plan                                  Coast Shire Council website at: www.basscoast.vic.gov.au
What Can Government Do For You
                                                                                                  PUBLICATIONS
                                                                                                  AVAILABLE AT
Provincial Leaders Development Program                                                            BASS COAST SHIRE
                                                                                                  COUNCIL
The Victorian Government has                     The PLDP has three streams which
announced a new Provincial Leaders               include Regional Leaders’ initiatives,
Development Program (PLDP) as part               Local Leaders’ initiatives and
of its commitment to developing                  Fellowships for young leaders;                   · STARTING A
leadership skills and capacities for                                                                  BUSINESS
business and community. It is a grant            ·   The Regional leadership                          – Showcasing Small
program funded from the Provincial                   stream will apply to eligible                    Business
Victoria Growth Fund, which highlights               projects which operate and draw
the Government’s recognition that                    leadership participants from a
effective leadership skills are essential
                                                                                                  · A BIG HAND FOR
                                                     broad cross section of the
for economic growth in Provincial                                                                     SMALL BUSINESS
                                                     community and which operate
Victoria.                                            across at least two eligible local               – Programs and
                                                     government areas. Applicants                     Services Guide
The PLDP provides funding to support                 will need to demonstrate why the
local initiatives that recognise and                 project is needed and how the                · PLAN TO SUCCEED
assist business and community leaders                project intends to address those                 – Showcasing Small
who will drive the strategies needed for             needs. Projects must provide                     Business
economic sustainability and community                strong evidence of business,
development. The particular focus of                 community and government                     · ACCELERATE YOUR
the program will be on encouraging                   partnerships.                                    BUSINESS
younger leaders.
                                                                                                      – Low cost assistance
                                                 ·   The Local Leaders Initiatives
The PLDP will support specific                                                                        to improve your
                                                     stream will apply to projects that
community based leadership projects                  deliver leadership training to                   business
that aim to facilitate economic                      identified communities of
development, build on regional                       interest.                                    · SELECTING A RETAIL
specialisation, encourage cross-                                                                      LOCATION FOR
regional collaboration and identify              ·   The Fellowship for young leaders                 SMALL BUSINESS
emerging regional industries. It will                will be available to assist young                – The Essentials
assist communities which are                         people from regional areas to
experiencing rapid economic change                   build their capacity to undertake l          · SIGNING A RETAIL
and/or decline. It may include a                     leadership roles within their                    LEASE
combination of formal training, informal             communities.
learning opportunities, mentoring,                                                                    – The Essentials
network creation, and resource and               Phillip Milbourne from the Gippsland
knowledge sharing. Other activities              Regional Development Victoria team would         · GROW YOUR
such as leadership expos and                     be happy to discuss any proposal and                 BUSINESS
workshops may be considered for                  provide more information on grants                   – Business Assistance
funding.                                         available and eligibility. Phillip can be            Program helping your
                                                 contacted on 5174 9233.                              business achieve

SE Victoria Mentoring Project                                                                     · E-BUSINESS GUIDE
                                                 be confined) to business owners under 35             – An Australian guide to
Bass Coast Shire Council, together with the
City of Casey and Cardinia Shire Council,        years of age.                                        doing business online
recently submitted a funding application to
the Commonwealth Government under the            The training and mentoring will be provided      · SELLING A SMALL
Small Business Entrepreneurship Program.         by the Small Business Counselling                    BUSINESS
                                                 Service. This is a not for profit organisation       – The Process
This program is fully funded by the Australian   consisting of retired successful business
Government and has been established in           people, with expertise in a range of areas.
recognition of the important economic and                                                         · BUYING A
social role played by small business.                                                                 FRANCHISE
                                                 To provide ‘on going’ business support after
                                                                                                      – The Essentials
We have just been informed that our              the program has ended, a website,
application was successful.                      consisting of a ‘chat room’, noticeboard
                                                 and forum for discussion of business              To receive one or more of
The program will take 20 small businesses        related issues, will be developed.                these publications please
from each of the three Municipalities and                                                           call Margaret Murray on
provide them with a free Training Workshop       The project will commence in September                  (03) 5671 2211
covering Business Planning, Financial            2006. If you are interested in participating           or (03) 5951 3311
Management and Marketing. They will also         or would like more information about this                   or email
be provided with 4 free one-on-one mentoring     project, please contact Margaret Murray on       m.murray@basscoast.vic.gov..au
sessions per business. It will target (but not   5951 3384                                         with your mailing details.
                                                                                                   We will post it out to you.
Local Business Sucess Story

Grantville Newsagent

                                             up a position with Rio Tinto as a           How has business been?
                                             Cropping Manager.

                                             LOCAL in Horsham the
                                                               BUSINESS
                                             During their time BUSINESS first twelve months and it has grown
                                                                                         “Our business grew very quickly in the


                                                                     STORY potential still hasn’t Lester. “The
                                             SUCCESStheyTheyORY steadily since”, saidbeen reached and
                                             Harris’s decided that
                                                                     STORto
                                             go into private business.
                                                                       would like

                                             searched the state for a business that      as the area grows there will always be
                                             had a good cash flow with potential for     room to grow the business. We would
                                             growth and within their capacity to         like to develop our business sufficiently
                                             fund. They finally settled on the           so that we can afford the time to work
                                             newsagency and Post Office at               on our business rather than always
                                             Grantville.                                 working in it”.

                                             Why I moved to Bass Coast                   Setting up in Bass Coast

  Lester Harris - Grantville Newsagent       In the process of looking for a             Involve yourself in your local,
                                             business, Lester discovered that the        community and take advantage of the
Lester Harris was born and raised in         growth area seemed to be far greater        services offered by local State and
the Swan Hill Toolybuc area of Victoria.     on the eastern side of Melbourne. And       Federal government agencies. There is
He worked on the family farm where           so it made sense that they position         a lot of good information available for
they ran sheep and cattle and grew           themselves in this area. This would         small business. Be prepared to ask for
citrus fruit and wheat. They also had a      mean greater potential for long term        assistance and don’t underestimate the
citrus processing facility on the            sustainability and success. The             value of services offered by Small
property.                                    Harris’s are optimistic about the long      Business Counselling Services.
                                             term potential of Grantville and
Lester’s wife Sylvia was transferred to      surrounds.                                          Grantville Newsagency
Horsham for work and so Lester took                                                                  & Post Office
                                                                                                    Bass Highway
                                                                                                    Grantville 3984
                                                                                                 Phone (03) 5678 8808
Franchise start-up                           Millions have connected
checklist                                    to broadband
The ACCC has issued a new publica-           The lates ACCC snapshot of broadband                            USEFUL
tion to help prospective franchisees         deployment shows there are now more                       BUSINESS WEB
make informed decsions about buying a        than 3 million broadband services              Bright
                                                                                                            ADDRESS
franchise. It is very important that         connected in Australia.
                                                                                           Eye - dea

prospective franchisees fully understand
their legal rights and obligations before    The 3,161,300 broadband services               Thinking about buying or
entering into a franchising agreement.       found to be connected in Australia at          joining a business?
                                             the end of March 2006 represents an            Starting your own business can
The ACCC’s main message is for               increase of over one million customers         bring significant benefits and
people to be diligent and make informed      (78%) on the preceeding 12 month               generate a sense of
decsions before signing any contracts        period.                                        achievement. However, it can
when joining a franchise business. A                 Source: ACCC Briefing August 2006
                                                                                            also involve a degree of risk.
Franchisee start-up checklist to help
                                                                                            For many, buying a business is
people in their decision making can be
                                                                                            just as big an investment as
seen at www.accc.gov.au/content/
                                                                                            buying a home, which means
index.phtml/itemId/750832
         Source: ACCC Briefing August 2006                                                  there may be just as much to
                                                                                            lose if anything goes wrong. To
                                                                                            minimise risk, it is essential
                                                                                            that you check out the real facts
Thumbs Up                                                                                   before making a final decision.
Your feedback on good customer service in Bass Coast                                        For more information go to
                                                                                            http://www.accc.gov.au/content/
Thumbs up to Chris at Cafe DiLectables       being used by someone else. I always           index.phtml/itemId/750707
in Cowes who always gives service with       leave having enjoyed the meal and the
good cheer and great conversation and        company. Well Done!
will let you read his paper if it is not
What Is Happening In Bass Coast?

News from the Southern Gippsland Wine Inc.
The Southern Gippsland Wine Association          After receiving approvals from VicRoads
(SGWI) comprises approximately 20                there were three tourism signs placed at        SMALL BUSINESS
vineyards and wineries in the Bass Coast         three different places Strzlecki Highway,       COMMISSIONER offers
and South Gippsland Shires. Below is an          Mirboo North side of Leongatha, Foster end      assistance on retail
overview of two of the projects they have        of the South Gippsland Highway and at the       tenancy matters, or if a
been working on recently.                        junction of the Bass and South Gippsland        dispute arises, the SBC
                                                 Highways. There was also approval given to      can seek to resolve it
‘Summer Starters’ Weekend                        place approximately fifty wine trail route      before it develops into a
SGWI is conducting their second ‘Summer          markers to guide the visitor.                   costly legal action.
Starters’ weekend on Saturday 4 and Sunday
                                                                                                 Telephone 13 22 15 Toll
5 November 2006 at 14 participating cellar       The Southern Gippsland Wine Trail starts in     Free 1800 136 034
doors throughout the region.                     the west at the junction of South Gippsland     www.sbc.vic.gov.au
                                                 Shire and Bass Highways. It follows the
The weekend provides an opportunity to meet      South Gippsland Highway to the east to
the winemakers and sample their fabulous         Foster and then to Fish Creek and along the     THE VICTORIAN
cool climate wines, while enjoying locally       road to Wilson’s Promontory. It then returns    BUSINESS LINE provides
produced food over a relaxing long weekend.      via Inverloch with wineries on roads that       access to the Victorian
Many Southern Gippsland wineries have            connect the two highways from Koonwarra to      Government’s small
recently received medals and                     Tarwin Lower and from Inverloch to              business services.
commendations for their wines and as tourist     Korumburra. The trail continues from            Available from 8am - 8pm
attractions (Caledonia Australia, Purple Hen,    Inverloch through Wonthaggi to Phillip Island   Monday to Friday and
Lyre Bird Hill, Ramsay’s Vin Rose, Waratah       returning to The Gurdies and Nyora Loch         9am - 2pm Saturdays, the
Hills Vineyard, to name but a few) and this      Road.                                           13 22 15 number offers
weekend provides the perfect opportunity to
                                                                                                 small businesses in Bass
visit the wineries in the region.                Both these initiatives have resulted from       Coast quick response to
                                                 cooperation between SGWI, Bass Coast            virtually any small
To make the event easy and accessible, a         Shire and South Gippsland Shire Councils        business question.
wine bus is being provided. Two routes have      and numerous sponsors.
been designated to incorporate six wineries
                                                                                                 DO YOU NEED HELP
in each trip.                                    Further details on the Summer Starter and       WITH YOUR SMALL
                                                 the wine trail, contact the Secretary, Liz      BUSINESS?
The Wine Trail                                   Rushen on 5683 2441 or email                    Do you want to start a
For the past five years the SGWI group have      liz@waratahhills.com.au.                        small business?
worked hard to develop a ‘wine trail’ concept.
                                                                                                 An officer from the
                                                                                                 Victorian Government’s
Free Grant Writing Seminar                                                                       Department of Innovation
                                                                                                 (DIIRD) is available for free
                                                                                                 one-on-one consultations.
You are invited to a FREE two hour basic         eligible to apply for funding grants. If you
grant writing workshop which will assist you     can’t come, then pass this invitation on to
                                                                                                 WHEN: 1st Thursday of
to gain expertise in writing funding             someone else that will benefit.
                                                                                                 each month
submissions.
                                                 When is it?
                                                                                                 Sessions are for one hour
The hands-on workshop will cover:                  · Wonthaggi - Tuesday 10 October -
                                                                                                 and are by appointment
   · The three critical elements of a                   1pm till 3pm at the Bass Coast
                                                                                                 only. All meetings are
       successful submission                            Shire Civic Centre, McBride Avenue.
                                                                                                 strictly confidential.
   · The information required to support           · Cowes          - Tuesday 17 October -
       your submission                                  1pm till 3pm at the Cowes Cultural
                                                                                                 To make an appointment
   · The best way to structure your                     Centre.
                                                                                                 or to obtain more
       submission
                                                                                                 information, please
   · Basic budget requirements                   How to book?
                                                                                                 contact the Economic
   · Ways to identify funding sources of         Please RSVP to acc@sed.org.au or ring
                                                                                                 Development Small
       partnership support.                      9793 6466. It is advisable to book early as
                                                                                                 Business Development
                                                 places are limited to 25.
                                                                                                 Officer on (03) 5671 2211
Who should come?
                                                                                                 or
The workshop will benefit local groups,          Refreshments and Manual will be provided.
                                                                                                 (03) 5951 3311 email
community agencies and local
                                                                                                 business@basscoast.vic.gov.au
government….any organisation or business

						
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