Orchestration Matrix

					WLR3 Orchestration Matrix
Issue 1.2
Orchestration Matrix
The production of this document in no way binds Openreach to launch this service or anything similar nor does Openreach accept any liab
in this document, which is intended solely as the basis for discussion by the WLR community. This document will be subject to any change
Openreach formal solution process


This document is for information purposes only and intended to provide guidance to those Communication Pro
to be, or currently are, on the Equivalence Management Platform (EMP). This document does not form contractu
between British Telecommunications plc and the Communications Provider. For further information please refe
conditions for the service

           Issue 1.2
Version - Issue 1.0
           7/27/2007
Date - 15-07-2006




             Contents
            CP Order Entry Scenario
            Installation Classification
            Product Combinations
            Change of Product
            Change of CP
            Cancel Other scenarios
            Reason for Cessation
            Cancellation Reasons
            Minimum Lead Time Terminology
            Minimum Lead Time
            Number Management


             Document History




            Issue 1.1: 20-10-2006
Issue 1.2
n Matrix
 binds Openreach to launch this service or anything similar nor does Openreach accept any liability for any inaccuracy
as the basis for discussion by the WLR community. This document will be subject to any changes arising out of the



purposes only and intended to provide guidance to those Communication Providers who are either intending
 valence Management Platform (EMP). This document does not form contractual rights or obligations
ons plc and the Communications Provider. For further information please refer to the applicable terms and




                         Description
                         Illustrates the fields the CP needs to provide to indicate a order type to WLR3
                         Illustrates the guidance on the selection of the installation types for various premises/location
                         Illustrates the valid and invalid combinations of the "Product", "Product Type" and "Installation Type" fields
                         Illustrates the scenarios that needs to be considered as a change of product/technology
                         Illustrates what constitutes a change of CP and what does not constitute a change of CP
                         Illustrates the scenarios where a cancel other would be allowed
                         Illustrates the reason for cessation that will be passed in the KCI messages
                         Illustrates the cancellation reason which will be sent in the KCI Cancelled message to the respective CP
                         Illustrates the minimum lead terminology and the abbreviations used
                         Illustrates the minimum lead time used for various order scenarios
                         Illustrates the number retention process for Provision order




                         CP Order Entry Scenario
                          a) Row-9, Col-D: Heading modified from "Is the EU moving and OR coordinating the move" to "Is the EU moving"
                          b) Col-E: Introduced to reflect the addition of a new field "Is OR coordinating the move"
                          c) All Rows: Updated to reflect the value of Col-E as appropriate. The value is "N/A" for non move scenario and
                         "Yes" for COA scenario
                          d) Row - 55, 56: Added to reflect the conversion from MPF to WLR3
                          e) Row-58 to 61: Added to reflect the CP Coordinated move functionality.
                         Installation Classification:
                          a) New worksheet added to provide the guidance on the categories of the installation types
                         Product Combinations:
                           a) New worksheet added to illustrate the valid and invalid combinations of "Product", "Product Type" and
                         "Installation Type" fields in the Provision order
                         Change of Product
                         Added a note to indicate that the matrix holds true for all the installation type

                         Reason for cessation
                         Added a worksheet to illustrate the cessation reasons that will be received by the CP under various scenarios
Cancellation Reason
Added a worksheet to illustrate the cancellation reason that will be received by the CP for vairous order scenarios
Minimum Lead Time
Included the minimum lead time for various fulfilment order scenarios as a separate worksheet
Included the minimum lead time terminology as a separate worksheet
Order Entry Scenarios
This worksheet provides an overview of the data elemenets that should be provided by the CP for requesting a specific sce
Note: This sheet does not provide a complete view of all the mandatory fields but provides a guidance on some of the important fields




                                                                                                    Is the EU
                                                                                                    changing
                                                                                     Is the EU      Product/Tech
Scenario                                                                             changing CP?   nology?
New Provide Scenarios
Provide a new line & CP is NOT willing to takeover a working line if one exists      No             No
Provide a new line & CP is willing to takeover a working line if one exists          No             No
Provide a new line - Start a specific stopped line                                   No             No
Provide a new line - Takeover a specific working line                                No             No

Increase of Aux Lines
Increase the number of Aux Lines on an existing WLR3 MLA installation                No             No

Transfer with No Change of CP
 a) Allowed only for WLR2 to WLR3 & BTR Classic to WLR3 BTR CP.
 b) Allowed for WLR3 CP1 to WLR3 CP1 if the Product remains the same but the
product type is changing, i.e from Basic to Premium or Premium to Basic
No Change of CP                                                                      No             No

Change of CP
Change of CP                                                                         Yes            No

Change of Product/Technology
Change of Product/Technology                                                         No             Yes

Change of CP & Change of Product/Technology
Change of CP
Change of Product                                                                    Yes            Yes

Change of Address
1. Change of Address - Provide New Line at the new premises& CP is NOT willing to
takeover a working line if one exists                                                No             No
1. Change of Address & CP is willing to takeover a working line if one exists        No             No
1. Change of Address - Start a specific stopped line                                 No             No
1. Change of Address - Takeover a specific working line                              No             No

Change of CP & Change of Address
1. Change of CP
2. Change of Address - Provide New Line at the new premises & CP is NOT willing to
takeover a working line if one exists                                                Yes            No
1. Change of CP
2. Change of Address & CP is willing to takeover a working line if one exists        Yes            No
1. Change of CP
2. Change of Address - Start a specific stopped line                                 Yes            No
1. Change of CP
2. Change of Address - Takeover a specific working line                              Yes            No

Change of Product/Technology & Change of Address
1. Change of Product/Technology
2. Change of Address - Provide New Line at the new premises & CP is NOT willing to
takeover a working line if one exists                                                No             Yes
1. Change of Product/Technology
2. Change of Address & CP is willing to takeover a working line if one exists        No              Yes
1. Change of Product/Technology
2. Change of Address - Start a specific stopped line                                 No              Yes
1. Change of Product/Technology
2. Change of Address - Takeover a specific working line                              No              Yes

Change of CP, Change of Product/Technology & Change of Address
1. Change of CP
2. Change of Product/Technology
3. Change of Address - Provide New Line at the new premises & CP is NOT willing to
takeover a working line if one exists                                                Yes             Yes
1. Change of CP
2. Change of Product/Technology
3. Change of Address & CP is willing to takeover a working line if one exists        Yes             Yes
1. Change of CP
2. Change of Product/Technology
3. Change of Address - Start a specific stopped line                                 Yes             Yes
1. Change of CP
2. Change of Product/Technology
3. Change of Address - Takeover a specific working line                              Yes             Yes

MPF to WLR3
Conversion from MPF to WLR3                                                          Yes             Yes

CP Coordinated Move / New Provide Move
Provide a new line & CP is NOT willing to takeover a working line if one exists      As apropriate   As apropriate
Provide a new line & CP is willing to takeover a working line if one exists          As apropriate   As apropriate
Provide a new line - Start a specific stopped line                                   As apropriate   As apropriate
Provide a new line - Takeover a specific working line                                As apropriate   As apropriate
be provided by the CP for requesting a specific scenario on the Provision (Add-Order-Provide) Order.
s a guidance on some of the important fields




                                                       Is the CP
                                        Is OR          willing to    Target Line   Existing
                        Is the EU       coordinating   takeover a    Service Id    Service ID   Increase in   MPF Line ID
                        moving?         the move       working line? Specified?    Specified    Aux Lines     Specified

                        No              N/A            No            No            No           No            No
                        No              N/A            Yes           No            No           No            No
                        No              N/A            No            Yes           No           No            No
                        No              N/A            Yes           Yes           No           No            No



                        No              N/A            No            No            Yes          Yes           No




                        No              N/A            No            No            Yes          No            No



                        No              N/A            No            No            Yes          No            No



                        No              N/A            No            No            Yes          No            No




                        No              N/A            No            No            Yes          No            No




                        Yes             Yes            No            No            Yes          No            No
                        Yes             Yes            Yes           No            Yes          No            No
                        Yes             Yes            No            Yes           Yes          No            No
                        Yes             Yes            Yes           Yes           Yes          No            No




                        Yes             Yes            No            No            Yes          No            No

                        Yes             Yes            Yes           No            Yes          No            No

                        Yes             Yes            No            Yes           Yes          No            No

                        Yes             Yes            Yes           Yes           Yes          No            No




                        Yes             Yes            No            No            Yes          No            No
Yes   Yes   Yes   No    Yes   No   No

Yes   Yes   No    Yes   Yes   No   No

Yes   Yes   Yes   Yes   Yes   No   No




Yes   Yes   No    No    Yes   No   No



Yes   Yes   Yes   No    Yes   No   No



Yes   Yes   No    Yes   Yes   No   No



Yes   Yes   Yes   Yes   Yes   No   No



No    N/A   No    No    No    No   Yes



Yes   No    No    No    Yes   No   No
Yes   No    Yes   No    Yes   No   No
Yes   No    No    Yes   Yes   No   No
Yes   No    Yes   Yes   Yes   No   No
This worksheet provides guidance on the installation type that should be selected for a specific p


                                                           Installation
Premises                                                   Type
Traffic Control Systems                                    NSP
Taxi Rank                                                  NSP
British Rail level crossings and trackside                 NSP
Roadside telephones                                        NSP
Bus stop                                              NSP
Street furniture (remote measurement devices e.g. for
water, gas, electricity or other utility services)    NSP
Remote Payphones and Kiosks                               NSP
Non-voice (Telemetary) :Out building on a served premises
site                                                      NSP

Site office / Site - PortaKabin – this will be treated as
served premise because people will be working at the site. Site




Complex Address needs further investigation. Example -
Remote barn, Farmhouse
  Permanently moored ship/boats/Houseboats (Marina)
  Out building on a served premises site - Habitable
  Garden sheds
  Stables
  Home worker offices in outbuildings not attached to the
main premises
   Gatehouse separate to main premises where line is
provided for use with an alarm or entry system (private or
business premises)
   Service for caravan or reception building OR School
PortaKabin
  Shopping centre
 Remote measurement devices on a third party premises
where the device is in a building which is served (i.e. a
shop) - normal connection on TP premises
Hospital
Railway station (excluding trackside & Remote payphones)
Railway archies
Airport
Tent and marque                                            Complex
Temporarily moored ship - dockyards                        Complex - Ship

Hot Sites -
 All power generation/distribution facility
 Area surrounding power generation/distribution facility   Complex - Hot-Site
                                                           Standard-New
Standard Newly Built House                                 House
lected for a specific premises/location
Product Combination Matrix
This worksheet illustrates all the combination of the "Product", "Product Type" & "Installation Typ
and defines the valid and the invalid combinations


             CP Request                                       Result
Product                   Product Type   Installation Type    Action
WLR3 PSTN Single Line     Basic          Standard             Accept
WLR3 PSTN Single Line     Basic          NSP                  Reject
WLR3 PSTN Single Line     Basic          Site                 Reject
WLR3 PSTN Single Line     Basic          Complex              Accept
WLR3 PSTN Single Line     Basic          Complex-Ship         Reject
WLR3 PSTN Single Line     Basic          Standard-New House   Accept
WLR3 PSTN Single Line     Basic          Complex-Hotsite      Accept
WLR3 PSTN Single Line     Premium        Standard             Accept
WLR3 PSTN Single Line     Premium        NSP                  Accept
WLR3 PSTN Single Line     Premium        Site                 Accept
WLR3 PSTN Single Line     Premium        Complex              Accept
WLR3 PSTN Single Line     Premium        Complex-Ship         Accept
WLR3 PSTN Single Line     Premium        Standard-New House   Accept
WLR3 PSTN Single Line     Premium        Complex-Hotsite      Accept
WLR3 PSTN Multiline Aux   Basic          Standard             Reject
WLR3 PSTN Multiline Aux   Basic          NSP                  Reject
WLR3 PSTN Multiline Aux   Basic          Site                 Reject
WLR3 PSTN Multiline Aux   Basic          Complex              Reject
WLR3 PSTN Multiline Aux   Basic          Complex-Ship         Reject
WLR3 PSTN Multiline Aux   Basic          Standard-New House   Reject
WLR3 PSTN Multiline Aux   Basic          Complex-Hotsite      Reject
WLR3 PSTN Multiline Aux   Premium        Standard             Accept
WLR3 PSTN Multiline Aux   Premium        NSP                  Reject
WLR3 PSTN Multiline Aux   Premium        Site                 Accept
WLR3 PSTN Multiline Aux   Premium        Complex              Accept
WLR3 PSTN Multiline Aux   Premium        Complex-Ship         Accept
WLR3 PSTN Multiline Aux   Premium        Standard-New House   Accept
WLR3 PSTN Multiline Aux   Premium        Complex-Hotsite      Accept
Type" & "Installation Type" fields
Change of Product Matrix
This matrix can be used to determine if a given scenario involves a change of product/technology

Key
             Change of product/technology == NO
             Change of Product/Technology == YES
Note:-        The columns B, D and E indicate the product for all the installation type, i.e. Standard, Complex Hot Site, Com

                                 From Product                       To Product
                                                   Offered WLR3 PSTN WLR3 PSTN
Scenario      Product                              by      Single Line   Multiline Aux
WLR3 - WLR3   PSTN Single Line                     WLR3                  
WLR3 - WLR3   PSTN Multiline Aux                   WLR3                  
WLR2 - WLR3   WA Residential Single Line           WLR2                  
WLR2 - WLR3   WA Business Single Line              WLR2                  
WLR2 - WLR3   WA Multiline Aux                     WLR2                  
WLR2 - WLR3   Digital Standard                     WLR2                  
WLR2 - WLR3   Digital System                       WLR2                  
WLR2 - WLR3   WA ISDN30e                           WLR2                  
WLR2 - WLR3   WA ISDN 30 DASS                      WLR2                  
BTRC - WLR3   BT PSTN                              BTRC                  

BTRC - WLR3   BT Multiline Aux / BT PABX Group     BTRC                  
BTRC - WLR3   BT ISDN2e                            BTRC                  
BTRC - WLR3   BT ISDN30 DASS                       BTRC                  
BTRC - WLR3   BT ISDN30e                           BTRC                  
BTRC - WLR3   BT Featureline                       BTRC                  
LLU - WLR3    MPF                                  LLU                   



Following products will not be considered for conversion and have been excluded from the above list:-
            1. BT Home Highway
            2. BT Home Highway
            3. Digital Business
            4. Digital Home
            5. BT ISDN2 DASS
            6. BT Featurenet
            7. BT Featurenet Embark

Note:- These products can be transferred/converted if first converted to one of the products listed above (row: 13-28)
 of product/technology




ation type, i.e. Standard, Complex Hot Site, Complex Ship, NSP and Site




xcluded from the above list:-




he products listed above (row: 13-28)
Change of CP Scenarios
This matrix attempts to capture the various CP scenarios and the cases that should be considered
as a change of CP. This information will be used during the validation of the Provision Order


For the purpose of illustration, consider the following CP's; each having a separate DUNS ID


ABC_2                       Operating in WLR2 only
XYZ_2_3                     Operating in WLR2 and WLR3
PQR_3                       Operating in WLR3 only
BTRC                        Operating in BTR Classic
BCD                         BT Retail as WLR3 CP


WLR2 to WLR3
Scenario                    Installation owned in WLR2 by     Order Placed on WLR3 by
WLR2 --> WLR3               ABC_2                             XYZ_2_3
WLR2 --> WLR3               ABC_2                             PQR_3
WLR2 --> WLR3               ABC_2                             BCD
WLR2 --> WLR3               XYZ_2_3                           XYZ_2_3
WLR2 --> WLR3               XYZ_2_3                           PQR_3
WLR2 --> WLR3               XYZ_2_3                           BCD


WLR3 to WLR3
Scenario                    Installation owned in WLR3 by     Order Placed on WLR3 by
WLR3 --> WLR3               XYZ_2_3                           XYZ_2_3
WLR3 --> WLR3               XYZ_2_3                           PQR_3
WLR3 --> WLR3               XYZ_2_3                           BCD
WLR3 --> WLR3               PQR_3                             XYZ_2_3
WLR3 --> WLR3               PQR_3                             PQR_3
WLR3 --> WLR3               PQR_3                             BCD
WLR3 --> WLR3               BCD                               XYZ_2_3
WLR3 --> WLR3               BCD                               PQR_3
WLR3 --> WLR3               BCD                               BCD




BT Retail Classic to WLR3
Scenario                    Installation owned by BT Retail   Order Placed on WLR3 by
BTRC --> WLR3               BTRC                              XYZ_2_3
BTRC --> WLR3               BTRC                              PQR_3
BTRC --> WLR3               BTRC                              BCD
cases that should be considered
 ion of the Provision Order


aving a separate DUNS ID




                   Should it be considered as a change of CP
                   Yes
                   Yes
                   Yes
                   No
                   Yes
                   Yes




                   Should it be considered as a change of CP
                   No
                   Yes
                   Yes
                   Yes
                   No
                   Yes
                   Yes
                   Yes
                   No




                   Should it be considered as a change of CP
                   Yes
                   Yes
                   No
Cancel Other
Scenarios
The table below illustrates the scenarios where a cancel other is allowed.




Scenario                                                    Cancel Other
New Provide                                                 Not Allowed
Start Stopped Line                                          Not Allowed



Working Line Start where the CP owning the working is
different from the CP taking over the working line          CP owing the working line at target premises
Transfer with no change of CP                               Not Allowed



Change of CP                                                CP owing the existing line
Change of Product/Technology                                Not Allowed



Change of CP and Change of Product/Technology               CP owing the existing line
COA (New Provide at target premises)                        Not Allowed
COA (Start a stopped line at target premises)               Not Allowed




COA (Working Line Start at target premises)                 CP owing the working line at target premises




COA (New Provide at target premises) with change of CP      CP owing the existing line at the old premises




COA (Start a stopped line at target premises) with change
of CP                                                       CP owing the existing line at the old premises




                                                            CP owing the existing line at the old premises
COA (Working Line Start at target premises) with change     OR
of CP                                                       CP owing the working line at the target premises




COA (New Provide at target premises) with change of
Product/Technology                                          Not Allowed
COA (Start of a stopped line) with change of
Product/Technology                                        Not Allowed




COA (Working Line Start) with change of
Product/Technology                                        CP owing the working line at target premises




COA (New Provide at target premises) with change of CP
and change of Product/Technology                          CP owing the existing line at the old premises




COA (Start a Stopped Line) with change of CP and change
of Product/Technology                                   CP owing the existing line at the old premises




                                                          CP owing the existing line at the old premises
COA (Working Line Start) with change of CP and change     OR
of Product/Technology                                     CP owing the working line at the target premises
Example   Example Description



          1. EU wishes to get a line at premises-B from CP-2
          3. CP-2 places a Provision order on EMP
          4. A working line owned by CP-3 exists at premises-B which
CP-3         can be taken over by CP-2

          1. EU has a line at premises-A with CP-1
          2. EU wishes to change CP-2
CP-1      3. CP-2 places a Provision order on EMP

          1. EU has a line at premises-A with CP-1and Product-X
          2. EU wishes to change CP-2 and change to Product-Y
CP-1      3. CP-2 places a Provision order on EMP



          1. EU has a line at premises-A with CP-1
          2. EU wishes to move from Premises-A to Premises-B and
             requests CP-1 to manage the move
          3. CP-1 places a Provision order on EMP
          4. A working line owned by CP-3 exists at premises-B which
CP-3         can be taken over by CP-1

          1. EU has a line at premises-A with CP-1
          2. EU wishes to move from Premises-A to Premises-B and
             requests CP-2 to manage the move
          3. CP-2 places a Provision order on EMP
CP-1      4. Nothing exists at premises-B, hence a new line is provided to CP-2

          1. EU has a line at premises-A with CP-1
          2. EU wishes to move from Premises-A to Premises-B and
             requests CP-2 to manage the move
          3. CP-2 places a Provision order on EMP
CP-1      4. A stopped line exists at premises-B which can be started for CP-2
          1. EU has a line at premises-A with CP-1
          2. EU wishes to move from Premises-A to Premises-B and
             requests CP-2 to manage the move
CP-1      3. CP-2 places a Provision order on EMP
OR        4. A working line owned by CP-3 exists at premises-B which
CP-3         can be taken over by CP-2
          1. EU has a line at premises-A with CP-1 with product-X
          2. EU wishes to move from Premises-A to Premises-B & change
             product to Product-Y. EU requests CP-1 to manage the move
             and conversion
          3. CP-1 places a Provision order on EMP
          4. Nothing exists at premises-B, hence a new line with Product-Y
             is provided to CP-1
       1. EU has a line at premises-A with CP-1 with product-X
       2. EU wishes to move from Premises-A to Premises-B & change
          product to Product-Y. EU requests CP-1 to manage the move
          and conversion
       3. CP-1 places a Provision order on EMP
       4. A stopped line exists at premises-B, hence the line is started
          with Product-Y for CP-1
       1. EU has a line at premises-A with CP-1 with product-X
       2. EU wishes to move from Premises-A to Premises-B & change
          product to Product-Y. EU requests CP-1 to manage the move
          and conversion
       3. CP-1 places a Provision order on EMP
       4. A working line with Product-Y and owned by CP-3 exists at
CP-3      premises-B, hence the line is taken over by CP-1
       1. EU has a line at premises-A with CP-1 with product-X
       2. EU wishes to move from Premises-A to Premises-B & change
          product to Product-Y. EU requests CP-2 to manage the move
          and conversion
       3. CP-2 places a Provision order on EMP
       4. Nothing exists at premises-B, hence a new line with Product-Y
CP-1      is provided to CP-2
       1. EU has a line at premises-A with CP-1 with product-X
       2. EU wishes to move from Premises-A to Premises-B & change
          product to Product-Y. EU requests CP-2 to manage the move
          and conversion
       3. CP-2 places a Provision order on EMP
       4. A stopped line exists at premises-B, hence the line is started
CP-1      with Product-Y for CP-2
       1. EU has a line at premises-A with CP-1 with product-X
       2. EU wishes to move from Premises-A to Premises-B & change
          product to Product-Y. EU requests CP-2 to manage the move
          and conversion
CP-1   3. CP-2 places a Provision order on EMP
OR     4. A working line owned by CP-3 exists at premises-B,
CP-3      hence the line is taken over by CP-2
Reason for cessation
The reason for cessation will be provided as a part of the KCI messages to the CP owning the asset.
In the event of any inconsistency between the exact value of the field illustrated below and B2B enumeration list, B2B enumera
The objective of this sheet is illustrate the reason that will be provided to the CP owning the asset in various scenarios

Scenario                                                       CP owning the existing installation
New Provide                                                    N/A
Start Stopped Line                                             N/A
Working Line Start where there is a change of CP               N/A

Working line start where the same CP takes over the working line N / A
Transfer with no change of CP                                    No change of CP
Change of CP                                                   Change of CP
Change of Product/Technology                                   Change of Product/Technology
Change of CP and Change of Product/Technology                  Change of CP
COA (New Provide at target premises)                             Move
COA (Start a stopped line at target premises)                    Move
COA (Working Line Start at target premises where working line is
owned by the same CP)                                            Move
COA (Working Line Start at target premises where working line is
not owned by the same CP)                                        Move
COA (New Provide at target premises) with change of CP           Move with change of CP

COA (Start a stopped line at target premises) with change of CP Move with change of CP

COA (Working Line Start at target premises where working line is
owned by the CP placing the Provision order) with change of CP Move with change of CP
COA (Working Line Start at target premises where working line is
not owned by the CP placing the Provision order) with change of
CP                                                               Move with change of CP
COA (New Provide at target premises) with change of
Product/Technology                                               Move with change of Product/Technology

COA (Start of a stopped line) with change of Product/Technology Move with change of Product/Technology

COA (Working Line Start where working line is owned by the CP
placing the Provision order) with change of Product/Technology Move with change of Product/Technology
COA (Working Line Start where working line is not owned by the
CP placing the Provision order) with change of
Product/Technology                                             Move with change of Product/Technology
COA (New Provide at target premises) with change of CP and
change of Product/Technology                                   Move with change of CP
COA (Start a Stopped Line) with change of CP and change of
Product/Technology                                             Move with change of CP
COA (Working Line Start where working line is owned by the CP
placing the provision order) with change of CP and change of
Product/Technology                                             Move with change of CP
COA (Working Line Start where working line is NOT owned by
the CP placing the provision order) with change of CP and
change of Product/Technology                                   Move with change of CP
Cease requested by the CP via Cease Order                      CP requested
WLR3 to MPF (change of CP)                                     Change of CP
WLR3 to MPF (No change of CP)                                  Change of Product/Technology
WLR3 to OLO   Change of CP
owning the asset.
ow and B2B enumeration list, B2B enumeration list will take precedence
ning the asset in various scenarios

             CP owning the working line
             N/A
             N/A
             Working line takeover with change of CP

             Working line takeover
             N/A
             N/A
             N/A
             N/A
             N/A
             N/A

             Working line takeover

             Working line takeover with change of CP
             N/A

             N/A



             Working line takeover



             Working line takeover with change of CP

             N/A

             N/A



             Working line takeover



             Working line takeover

             N/A

             N/A



             Working line takeover



             Working line takeover with change of CP
Cancellation Reasons

This sheet provides a view of the cancellation reason that will be provided to the CP in the KCI Cancelled message


Criteria                                            CP1
New Provide - New Line, Start of a stopped line




Cancel Own
OR Initiated Cancellation




New Provide - Working Line Takeover without open stop order at target premises, where the working line belongs to other CP3




Cancel Own by CP placing the New Provide order


Cancel Other by CP owning the working line



New Provide - Working Line Takeover without open stop order at target premises, where the working line belongs to same CP2




Cancel Own by CP placing the New Provide order



New Provide - Working Line Takeover with open stop order at target premises
Cancel Own by CP placing the New Provide order
OPEN STOP Order is cancelled by the CP owning
the working line



Change of CP - ( CP1 to CP2) - Transfer, Conversion, Change of Address (New Line), Change of Address (Start a stopped line)


                                                              CP1




Cancel Own by CP2 placing the Provision order       "Order cancelled by the issuing CP"
                                                    Reason as entered by the CP1 on
CP1 cancels the Provision order placed by CP2 to    the cancel other request, i.e. 9100
save his EU from slamming                           request
OR Initiated Cancellation                           "Order cancelled"



Same CP - ( CP2 to CP2) - Conversion, Change of Address (New Line at target ALK), Change of Address (Start a stopped line @ t




Cancel Own by CP placing the Provision order



OR Initiated Cancellation



Change of Address with a change of CP (CP1 to CP2) and WLT were WL belongs to other CP (CP3) and no open STOP order exi


                                                        CP1




Cancel own by the CP2                               "Order cancelled by the issuing CP"
                                                    Reason as entered by the CP on the
Save customer from slamming:- Cancel other by       cancel other request, i.e. 9100
CP1 (EU is currently with CP1 at old address)       request
Cancel Other by CP3 as the EU at the target address
may not be moving or may not be happy with the
date when the EU at old address is moving into his
house                                               "Order cancelled"



Change of Address with same CP (CP2) and WLT of a working line belonging to other CP (CP3) and no open STOP order exists o




Cancel own by the CP2


Cancel Other by CP3 as the EU at the target address
may not be moving or may not be happy with the
date when the EU at old address is moving into his
house



Change of Address with same CP and takeover of a working line belonging to the same CP and no open STOP order exists on the




Cancel own by the CP2



Change of Address with change of CP (CP1 to CP2) and WLT where working line belongs to same CP and no open STOP order e



                                                             CP1
Cancel own by the CP2                              "Order cancelled by the issuing CP"



                                                   Reason as entered by the CP on the
Save customer from slamming:- Cancel other by      cancel other request, i.e. 9100
CP1 (EU is currently with CP1 at old address)      request



Change of Address with a change of CP (CP1 to CP2) and WLT of a working line where an open STOP order exists on the target p




                                                         CP1




Cancel own by the CP2                              "Order cancelled by the issuing CP"
                                                   Reason as entered by the CP on the
Save customer from slamming:- Cancel other by      cancel other request, i.e. 9100
CP1 (EU is currently with CP1 at old address)      request

STOP Order Cancelled at the target address         "Order cancelled"



Change of CP - ( CP2 to CP2 and takeover of a working line owned by CP3) - Change of Address with same CP and takeover of a




Cancel own by the CP2




STOP Order Cancelled at the target address
Modify or Cease

Cancel Own
OR Initiated Cancellation
provided to the CP in the KCI Cancelled message


                      CP2                                        CP3



                            CP2


                            EMP

                      Reason as entered by CP2 on the cancel
                      request

                      "Timed out while waiting for a response"



 t premises, where the working line belongs to other CP3

                                                CP2
                                                                                     CP3

                                                EMP

                      Reason as entered by CP2 on the cancel
                      own request                                "Order cancelled by the issuing CP"
                                                                 Reason as entered by the CP3 on
                      Reason as entered by the CP3 on the        the cancel other request, i.e. 9100
                      cancel other request, i.e. 9100 request    request



 t premises, where the working line belongs to same CP2

                         CP2
                                                       CP2

                         EMP

                      Provision: Reason as entered by CP2 on
                      the cancel own request

                      Managed-Cease: "Order cancelled by the
                      issuing CP"



get premises

                                         CP2
                                                                                   CP3        OPEN
                                                                                              STOP
                                                                                    CP3        OPEN
                                                                                               STOP
                                        EMP

                     Reason as entered by CP2 on the cancel     N / A: No messages are sent as a
                     request                                    part of the Provision order
                     "Linked open cease request at the target   N / A: No messages are sent as a
                     premises has been cancelled"               part of the Provision order



ess (New Line), Change of Address (Start a stopped line)
                                     CP2                                         No line or
                                                                                stopped line

                                     EMP

                     Reason as entered by CP2 on the cancel
                     own request                                N/A

                     Reason entered by CP1 on the cancel
                     other request, i.e. 9100 reason            N/A
                     "Timed out while waiting for a response"   N/A



at target ALK), Change of Address (Start a stopped line @ target ALK)
                                                      CP2
                        CP2
                                                                                     No line or
                                                      EMP                           stopped line


                     Provision Order:- Reason as entered by
                     CP2 on the cancel own request

                     Managed-Cease:- "Order cancelled by the
                     issuing CP"                                N/A
                     Provision Order:- "Timed out while waiting
                     for a response"

                     Managed-Cease:- "Order cancelled"          N/A



WL belongs to other CP (CP3) and no open STOP order exists on the target premises
                                  CP2

                                                                                 working line
                                  EMP                                           owned by CP3

                     Reason as entered by CP on the cancel
                     own request                                "Order cancelled by the issuing CP"

                     Reason as entered by the CP on the
                     cancel other request, i.e. 9100 request    "Order cancelled"
                                                                 Reason as entered by the CP on the
                     Reason as entered by the CP on the          cancel other request, i.e. 9100
                     cancel other request, i.e. 9100 request     request



elonging to other CP (CP3) and no open STOP order exists on the target premises

                                                      CP2
                         CP2                                                       working line
                                                                                  owned by CP3
                                                      EMP


                     Provision: Reason as entered by CP on
                     the cancel own request

                     Managed-Cease (Old Address): "Order
                     cancelled by the issuing CP"                "Order cancelled by the issuing CP"
                     Provision (New Address): Reason as
                     entered by the CP on the cancel other
                     request, i.e. 9100 request
                                                                 Reason as entered by the CP on the
                     Managed-Cease (Old Address): "Order         cancel other request, i.e. 9100
                     cancelled"                                  request



nging to the same CP and no open STOP order exists on the target premises

                         CP2
                                                      CP2



                                                      EMP


                                       working line
                                      owned by CP2


                     Provision: Reason as entered by CP on
                     the cancel own request

                     Managed-Cease (Old Address): "Order
                     cancelled by the issuing CP"

                     Managed-Cease (New Address): "Order
                     cancelled by the issuing CP"



working line belongs to same CP and no open STOP order exists on the target premises

                        CP2
                                                      working
                                                    line owned
                                                    line owned
                         EMP                           by CP2



                      Provision: Reason as entered by CP on
                      the cancel own request

                      Managed-Cease (New Address): "Order
                      cancelled by the issuing CP"
                      Provision (New Address): Reason as
                      entered by the CP on the cancel other
                      request, i.e. 9100 request

                      Managed-Cease (Old Address): "Order
                      cancelled"



working line where an open STOP order exists on the target premises


                                    CP2                                             working line
                                                                                   owned by CP3
                                                                                     OPEN STOP
                                    EMP

                      Reason as entered by CP on the cancel      N / A: No messages are sent as a
                      own request                                part of the Provision order

                      Reason as entered by the CP on the         N / A: No messages are sent as a
                      cancel other request, i.e. 9100 request    part of the Provision order
                      "Linked open cease request at the target   N / A: No messages are sent as a
                      premises has been cancelled"               part of the Provision order



 CP3) - Change of Address with same CP and takeover of a working line where an open STOP order

                       CP1
                                                    CP2                            working line
                                                                                  owned by CP3

                                                                                    OPEN STOP
                                                    EMP


                      Reason as entered by CP on the cancel
                      own request

                      Managed-Cease (old address): "Order        N / A: No messages are sent as a
                      cancelled by the issuing CP"               part of the Provision order

                      Provision: "Linked open cease request at   N / A: No messages are sent as a
                      the target premises has been cancelled"    part of the Provision order but
                                                                 relevant message is sent as a part of
                      Managed-Cease (old address): "Order        the cease order or managed-cease
                      cancelled"                                 order
Reason as entered by CP2 on the cancel
request

"Timed out while waiting for a response"
The aim of this document is to serve as a reference guide for Communications Providers (CP) to understand the minim
validation for the various products and processes offered through the Equivalence Management Platform (EMP). This
assisting CPs in setting up their systems to work with Openreach.


The minimum lead time is the earliest date on which a product/service can be entered in EMP. The date you enter sho
minimum lead time validation prescribed for each product/service. The Order Date is calculated in working days (Mon
excluding UK bank and public holidays).

For further information please refer to the applicable terms and conditions for WLR3.
Key
Abbreviation
SL
MLA
NP
SSL
WLT
WLTO
MSL
COC
MSC
NCOC
CNV
COA
IOA



N/A


Definitions
Working day
Non working day
0 calendar day lead time



0 working day lead time


1 day lead time

Working week
Order processed


CCD Calculation will take into consideration the following items
In there is a conflict in the CRD provided in the order and the appointment date and if the order requires an appointment then
appointment date will take precedence
cument is to serve as a reference guide for Communications Providers (CP) to understand the minimum order date
various products and processes offered through the Equivalence Management Platform (EMP). This guide is aimed at
etting up their systems to work with Openreach.


d time is the earliest date on which a product/service can be entered in EMP. The date you enter should be conform to the
 e validation prescribed for each product/service. The Order Date is calculated in working days (Monday to Friday,
k and public holidays).

ation please refer to the applicable terms and conditions for WLR3.



             Explanation
             Single Line
             Multi line Aux
             New Provide
             Start of a stopped line
             Working line takeover
             Working line takeover where an open stop order exists at the target address
             Multiple Single Line
             Change of CP
             Mis-selling Code
             Transfer with No change of CP
             Conversion
             Change of Address
             Increase of aux line
             This implies either or all of the following as applicable:-
             Not available on Day-1
             Not a valid combination
             Need not consider the value of the field



             Monday to Friday excluding any bank holiday
             Saturday, Sunday and Bank Holidays
             Order processed on calendar day      : Before 23:00 hours       : Same day                   Moday
                                                                                                          Sunday
             Order processed on working day        : After 23:00 hours       : Same day                   Monday
                                                                                                          Sunday
             Order processed on working day        : Before 16:00 hours        : Same day                 Monday
             Order processed on working day        : On or after 16:00 hours : Next working day           Monday
             Order processed on non-working day     : Anytime                : Next working day           Saturday
             Order processed on working day        : Anytime                : Next working day            Monday
             Order processed on non-working day     : Anytime                : Next to next working day   Saturday
             5 days
             KCI - 2 generated by the system


will take into consideration the following items
               Date as per the minimum lead time                                                          Mandatory
               CRD mentioned in the order                                                                   Mandatory
               Appointment date if it is an appointed order scenario                                        Optional
               Date of the open stop order in the case of WLT+Open stop order                               Optional
               Line Plant Availability Date                                                                 Optional
  in the CRD provided in the order and the appointment date and if the order requires an appointment then
will take precedence
mum order date
 guide is aimed at




uld be conform to the
day to Friday,




             <16:00
             >= 16:00
             Anytime
             Anytime
             Anytime
Provision Order Scenarios
Note - Until specified otherwise, the lead times are in working days. For example 3 implies 3 working day lead time



      (Minimum Lead
      Time) MLT     Orchestration Scenario                              Product      Installation Type
                       3 NP                                             SL           Std / Complex / Hot
                       5 NP                                             SL           Std / Complex / Hot
                   10 NP                                                SL           Std / Complex / Hot
                       0 NP - SSL                                       SL           Std / Complex / Hot
                       3 NP - WLT                                       SL           Std / Complex / Hot
                   10 NP                                                SL           Std / Complex / Hot
                       0 NP - WLTO                                      SL           Std / Complex / Hot
      Same as single
      line              NP - MSL                                        SL           Std / Complex / Hot
                   10 COC                                               SL           Std / Complex / Hot
                       3 COC with MSC                                   SL           Std / Complex / Hot
                       3 NCOC                                           SL           Std / Complex / Hot
                       1 NCOC (Basic--> Premium and vice versa)         SL           Std / Complex / Hot
                       3 CNV                                            SL           Std / Complex / Hot
                   10 CNV + COC                                         SL           Std / Complex / Hot
                   10 CNV (from MPF to WLR3)                            SL           Std / Complex / Hot
                       3 COA - NP                                       SL           Std / Complex / Hot
                       5 COA - NP                                       SL           Std / Complex / Hot
                   10 COA - NP                                          SL           Std / Complex / Hot
                       3 COA - SSL                                      SL           Std / Complex / Hot
                       3 COA - WLT                                      SL           Std / Complex / Hot
                   10 COA - WLT                                         SL           Std / Complex / Hot
                       3 COA - WLTO                                     SL           Std / Complex / Hot
                   10 (COA - NP) + COC                                  SL           Std / Complex / Hot
                   10 (COA - NP) + COC                                  SL           Std / Complex / Hot
                   10 (COA - NP) + COC                                  SL           Std / Complex / Hot
                   10 (COA - SSL)+ COC                                  SL           Std / Complex / Hot
                   10 COA (WLT) + COC                                   SL           Std / Complex / Hot
                   10 COA (WLT) + COC                                   SL           Std / Complex / Hot
                   10 COA (WLTO) + COC                                  SL           Std / Complex / Hot
                       3 (COA - NP) + CNV                               SL           Std / Complex / Hot
                       5 (COA - NP) + CNV                               SL           Std / Complex / Hot
                   10 (COA - NP) + CNV                                  SL           Std / Complex / Hot
                       3 (COA - SSL) + CNV                              SL           Std / Complex / Hot
                       3 (COA - WLT) + CNV                              SL           Std / Complex / Hot
                   10 (COA - WLT) + CNV                                 SL           Std / Complex / Hot
                       3 (COA - WLTO) + CNV                             SL           Std / Complex / Hot
                   10 (COA - NP) + COC + CNV                            SL           Std / Complex / Hot
                   10 (COA - SSL) + COC + CNV                           SL           Std / Complex / Hot
                   10 (COA - WLT) + COC + CNV                           SL           Std / Complex / Hot
                   10 (COA - WLT) + COC + CNV                           SL           Std / Complex / Hot
                   10 (COA - WLTO) + COC + CNV                          SL           Std / Complex / Hot
                       7 NP                                             MLA          Std / Complex / Hot
                       9 NP                                             MLA          Std / Complex / Hot
                   12 NP                                                MLA          Std / Complex / Hot
                   10 COC                                               MLA          Std / Complex / Hot
                       3 COC with MSC                                   MLA          Std / Complex / Hot
              3 NCOC                     MLA        Std / Complex / Hot
              7 CNV                      MLA        Std / Complex / Hot
             10 CNV + COC                MLA        Std / Complex / Hot
             10 CNV (MPF to WLR3)        MLA        Std / Complex / Hot
              7 COA - NP                 MLA        Std / Complex / Hot
              9 COA - NP                 MLA        Std / Complex / Hot
             12 COA - NP                 MLA        Std / Complex / Hot
             10 (COA - NP) + COC         MLA        Std / Complex / Hot
             10 (COA - NP) + COC         MLA        Std / Complex / Hot
             12 (COA - NP) + COC         MLA        Std / Complex / Hot
              7 (COA - NP) + CNV         MLA        Std / Complex / Hot
              9 (COA - NP) + CNV         MLA        Std / Complex / Hot
             12 (COA - NP) + CNV         MLA        Std / Complex / Hot
             10 (COA - NP) + COC + CNV   MLA        Std / Complex / Hot
             10 (COA - NP) + COC + CNV   MLA        Std / Complex / Hot
             12 (COA - NP) + COC + CNV   MLA        Std / Complex / Hot
              3 IOA                      MLA        Std / Complex / Hot
              7 NP                       SL         NSP
             21 NP                       SL         NSP
             21 NP                       SL         NSP
             10 COC                      SL         NSP
              3 COC with MSC             SL         NSP
              3 NCOC                     SL         NSP
              7 CNV                      SL         NSP
             10 CNV + COC                SL         NSP
              5 NP                       SL         Site
             21 NP                       SL         Site
             21 NP                       SL         Site
             11 NP                       MLA        Site
             21 NP                       MLA        Site
             21 NP                       MLA        Site
             10 COC                      SL / MLA   Site
              3 COC with MSC             SL / MLA   Site
              3 NCOC                     SL / MLA   Site
              5 CNV                      SL         Site
             11 CNV                      MLA        Site
             10 CNV + COC                SL         Site
             11 CNV + COC                MLA        Site
              3 IOA                      MLA        Site




Number Porting Scenarios



    MLT         Orchestration Scenario   Product    Installation Type
              7 NP                       SL         Std / Complex / Hot
              9 NP                       SL         Std / Complex / Hot
             10 NP                       SL         Std / Complex / Hot
             10 NP (<= 10 lines)         MLA        Std / Complex / Hot
             20 NP (> 10 lines)          MLA        Std / Complex / Hot
             12 NP (<= 10 lines)         MLA        Std / Complex / Hot
             22 NP (> 10 lines)          MLA        Std / Complex / Hot
             15 NP (<= 10 lines)         MLA        Std / Complex / Hot
                  25 NP (> 10 lines)                                                MLA         Std / Complex / Hot




Calling & Network Features

     MLT                Calling & Network Feature                                   Product
                      3 Call Diversion - No Announcement                            SL / MLA
                      4 Presentation Number - Add                                   SL / MLA
                      2 Presentation Number - Remove                                SL / MLA
                      4 Presentation Number - Change                                SL / MLA
                  30 Anonymous Call Rejection - Add                                 MLA
                      5 Anonymous Call Rejection - Remove                           MLA

     0 calendar day     All C&NF except the above                                   SL / MLA




Modify Order Scenarios

     MLT                Modify Order Scenario                                       Product
                      1 Renumber                                                    SL
                      3 Renumber                                                    MLA
                      1 Renumber with RCF                                           SL
                      3 Renumber with RCF                                           MLA
                      1 Renumber with Caller Redirect                               SL
                      3 Renumber with Caller Redirect                               MLA
                      3 Change of signaling type                                    SL

     0 calendar day     Change of RID                                               SL / MLA
                      2 Change Directory Entry                                      SL / MLA

     0 calendar day     Modify care level                                           SL / MLA

     0 calendar day     Request to add Hazard notes and/or Warning notes            SL / MLA

     0 calendar day     Request to change Social telephony indicator on installation SL / MLA
                      3 Change Termination Type (hard wired + NTE change)           SL / MLA

                      3 Move Network Termination Point (NTTP or NTE) Internally     SL / MLA
                     Request Parallel internal and external Extension/ Block
                   3 Terminal                                                       SL / MLA
                  15 DP/Pole/Line plant arrangement/Site survey ( reroute )         SL / MLA




Cease Order Scenarios

     MLT                Order Scenario                                              Product
     0 calendar day     Cease                                                       SL
     0 calendar day     Cease                                                       MLA
                      1 Cease + Caller Redirect                                     SL
                      3 Cease + Caller Redirect                                     MLA
                      1 Cease + RCF                                                 SL
                      3 Cease + RCF                                                 MLA
                   10 Cease + Line Plant Recovery                                   SL / MLA
     0 calendar day Cease Aux lines only                                            MLA
3 implies 3 working day lead time

                                                 WLT
                                                 involves
                             Change of Change of change of
                    ALK      CP        Product   CP
                    gold     No       No         No
                    silver   No       No         No
                    bronze   No       No         No
                    gold     No       No         No
                    N/A      No       No         No
                    N/A      No       No         Yes
                    N/A      No       No         Yes / No

                    N/A      No       No         No
                    N/A      Yes      No         No
                    N/A      Yes      No         No
                    N/A      No       No         No
                    N/A      No       No         No
                    N/A      No       Yes        No
                    N/A      Yes      Yes        No
                    N/A      Yes      Yes        No
                    gold     No       No         No
                    silver   No       No         No
                    bronze   No       No         No
                    N/A      No       No         No
                    N/A      No       No         No
                    N/A      No       No         Yes
                    N/A      No       No         Yes / No
                    gold     Yes      No         N/A
                    silver   Yes      No         N/A
                    bronze   Yes      No         N/A
                    N/A      Yes      No         N/A
                    N/A      Yes      No         No
                    N/A      Yes      No         Yes
                    N/A      Yes      No         Yes / No
                    gold     No       Yes        N/A
                    silver   No       Yes        N/A
                    bronze   No       Yes        N/A
                    N/A      No       Yes        N/A
                    N/A      No       Yes        No
                    N/A      No       Yes        Yes
                    N/A      No       Yes        Yes / No
                    N/A      No       Yes        N/A
                    N/A      No       Yes        N/A
                    N/A      No       Yes        No
                    N/A      No       Yes        Yes
                    N/A      No       Yes        Yes / No
                    gold     No       No         N/A
                    silver   No       No         N/A
                    bronze   No       No         N/A
                    N/A      Yes      No         N/A
                    N/A      Yes      No         N/A
N/A      No       No         N/A
N/A      No       Yes        N/A
N/A      Yes      Yes        N/A
N/A      Yes      Yes        N/A
gold     No       No         N/A
silver   No       No         N/A
bronze   No       No         N/A
gold     Yes      No         N/A
silver   Yes      No         N/A
bronze   Yes      No         N/A
gold     Yes      No         N/A
silver   Yes      No         N/A
bronze   Yes      No         N/A
gold     Yes      No         N/A
silver   Yes      No         N/A
bronze   Yes      No         N/A
N/A      No       No         N/A
gold     No       No         N/A
silver   No       No         N/A
bronze   No       No         N/A
N/A      Yes      No         N/A
N/A      Yes      No         N/A
N/A      No       No         N/A
N/A      No       Yes        N/A
N/A      Yes      Yes        N/A
gold     No       No         N/A
silver   No       No         N/A
bronze   No       No         N/A
gold     No       No         N/A
silver   No       No         N/A
bronze   No       No         N/A
N/A      Yes      No         N/A
N/A      Yes      No         N/A
N/A      No       No         N/A
N/A      No       Yes        N/A
N/A      No       Yes        N/A
N/A      Yes      Yes        N/A
N/A      Yes      Yes        N/A
N/A      No       No         N/A




                             WLT
                             involves
         Change of Change of change of
ALK      CP        Product   CP
gold     No       No         No
silver   No       No         No
bronze   No       No         No
gold     No       No         N/A
gold     No       No         N/A
silver   No       No         N/A
silver   No       No         N/A
bronze   No       No         N/A
bronze   No   No   N/A
Number Management
                                                 Number
                                                retention
                                               requested

                                             Yes           No




                                      Retention
                                      Possible

                                  Yes         No


                         Allocate existing
                                                            Resv No Key
                              number
                                                             Provided?

                                                    Yes                    No




                          Resv Key                                              Is it a Start of a
                           Expired                                               Stopped Line
                                                                                                     No / Takeover of a
                       Yes           No                                         Yes                     working line




                                     Allocate the         Allocate the number associated         Allocate a new
              Reject the Order                                                                       number
                                      Resv No                    with stopped line
v No Key
 vided?

           No




                Is it a Start of a
                 Stopped Line
                                     No / Takeover of a
                Yes                     working line




e the number associated          Allocate a new
with stopped line                    number

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:43
posted:3/13/2010
language:English
pages:49