Enterprise_Scorecard_Measures_KPIs_Overall_summary_v2_2003-01-06

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					                                                                                                                   Sarasota County Government Enterprise Scorecard
                                                                                                         High Performance Organization in a High Performance Community
                             Mission: Sarasota County Government is to provide and enhance quality programs, services, and facilities that reflect the goals of the community while always promoting health, safety, public welfare and quality of life for our citizens.
                                                                                                          Vision: Customer focused, continuously improving, accountable team


                                                                     Goal: Preserve and Enhance Neighborhoods              Goal: Promote Economic Opportunity                          Goal: Enhance Movement of People &            Goal: Safeguard the Environment
                      Goal: Enhance Community Health
                                                                                                                                                                                       Services
                                                                     Enhance Neighborhood Character and Value              Diversify and Increase Income Per Capita                                                                  Ensure Fishable and Swimable Water Bodies
                      Promote Healthy Lifestyles and Behavior
                                                                     KPI: # of code violations                             KPI: Average wage                                           Enhance Infrastructure                        KPI: Fishable Swimable Water Index
                      KPI: Health Index
                      KPI: Recreation Index                                                                                KPI: Total Personal Income Per Capita (SCOPE)               KPI: Transportation Infrastructure Index
                                                                     Promote Citizen Engagement                            KPI: Earned Income Per Capita (SCOPE)                                                                     Ensure Safe and Sustainable Water Supply
Perspective
Community




                                                                     KPI: Citizen Engagement Index                         KPI: Mean Earnings Per Job (SCOPE)                          Improve Commuting                             KPI: Water supply index
                      Promote Positive Social Environment
                      KPI: Social index                                                                                    KPI: Consumer Price Index                                   KPI: Mobility Index
                                                                     Promote Neighborhood Safety                                                                                                                                     Ensure Sustainable Lands and Habitat
                      KPI: Cultural & Recreational Index
                                                                     KPI: # of fires per 1000 structures                   Foster Positive Business Climate                                                                          KPI: Acres of land preserved, protected or restored
                                                                     KPI: Hurricane Shelter Index                          KPI: Jobs Created (by Job Classifications)                                                                KPI: Parks Index
                                                                                                                                                                                                                                     KPI: Tons of waste diverted from landfill
                                                                                                                           Increase Supply of Affordable Housing
                                                                                                                           KPI: # of community housing units created
                                                                                                                           KPI: Housing Affordability Index
   Perspective
    Customer




                                                                                                                                    Increase Customer Satisfaction
                                                                                                                                     KPI: Customer Service index
   Perspective




                                                            Control Operating Expenditures and Capital Costs                          Improve Fiscal Sustainability                      Utilize Resources Effectively
    Financial




                                                                 KPI: Cost of government per capita                                      KPI: Bond Rating                                 KPI: FTE per 1000 population
                                                                 (Adopted Budget)                                                        KPI: Fund Balance Health Index
                                                                 KPI: Cost of government per capita
                                                                 (Amended Figures)
   Perspective
    Process




                                                                                                      Deliver Competitive Services                                 Increase Quality & Productivity
                                                                                      KPI: # of services that have undergone competitive analysis                       KPI: Process maturity index
  Learning & Growth
     Perspective




                                                                                                     Foster a Positive Work Environment                      Develop High Performing Leaders, Teams and Employees
                                                                                                           KPI: Work Climate Index                                        KPI: Team assessment rating
                                                                                                                                                                          KPI: Employee Health Management Index




Core Services: Community Health and Human Services - Parks and Recreation- Community Information and Education – Planning and Community Development – Mobility – Public Safety – Facilities Services – Integrated Water Resource Mgmt – Environmental Resource Mgmt
Support Services: Fiscal Resources Management – Process and Service Automation – Talent and Performance Management
Values: Customer Service – Cooperation & Teamwork – Honesty & Integrity – Quality – Stewardship – Innovation – Accountability                                                                                                       FY 2007 Strategic / Business Plan

				
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