Docstoc

Contact Management

Document Sample
Contact Management Powered By Docstoc
					Title:
Contact Management

Word Count:
432

Summary:
Contact management is a modern way of managing your contacts. However,
it’s not just an electronic address book that lists out your contacts
such as phone numbers and addresses and appointments for the day. All
this personal information can be integrated with e-mails and saved at one
place so that you don’t have to waste time searching. You can store
history of the interactions with contacts and keep track of all
activities related to them. All this information can be kept absolutely
confidential by using a password.


Keywords:
Contact Management, Contact Management Software, Contact Management
Systems, Contact Management Databases


Article Body:
Contact management is a modern way of managing your contacts. However,
it’s not just an electronic address book that lists out your contacts
such as phone numbers and addresses and appointments for the day. All
this personal information can be integrated with e-mails and saved at one
place so that you don’t have to waste time searching. You can store
history of the interactions with contacts and keep track of all
activities related to them. All this information can be kept absolutely
confidential by using a password.

Contact management system can be of two types – a separate software
product installed in the personal computer or a web-based application
that can be accessed anywhere, anytime. The traditional method of
installing software can serve the purpose if the nature of your work is
stationary and is done from one primary computer. If you are logged on to
the Internet most of the time and work at and away from office a web-
based solution will offer you the flexibility you need.

Installing software is a one-time expenditure whereas web-based services
may charge monthly subscription fees in addition to the initial lump sum
payment. You’ll find this investment negligible compared to its
advantages and the results you reap through an effective contact
management system. Creating a systematic database of your contacts and
updating the information regularly are the prerequisites for the success
of the system. It is useful for both domestic users and business
enterprises. Birthday and anniversary reminders come automatically and
save you lot of embarrassment. On the professional front sales, marketing
and customer care personnel are the major users of the system.

Marketing persons can send bulk personalized but professional messages
like e-mails and news letters to the customers in the contacts list about
new products and services and special offers. The communication can be
sent with a link to company’s website and order form that can enable an
immediate sale. The results can be amazing to unbelievable. This is the
best way of cutting down the costs involved in direct marketing and
there’s absolutely no need to hire a new sales team to reach more
customers.

Customer care departments can maintain the history of all communication
with customers for a systematic follow up. Since it is used extensively
by businesses to interact with customers some call it customer
relationship management system. Managers also use it to keep track of the
employee information and to reach them. In one word, with an effective
contact management system you can bid good-bye to the traditional paper-
based system which is highly fallible.

				
DOCUMENT INFO
Shared By:
Categories:
Stats:
views:14
posted:3/12/2010
language:English
pages:2
Mike Ward Mike Ward Senior Project Manager http://thezumbavideos.com/
About Senior Project Manager working with a UK telco http://dabradiowithreviews.com/ http://thezumbavideos.com/ http://vanhiretameside.co.uk/ http://www.bestsellingstructuredsettlements.com/