about Centrecare when Centrecare is a not-for-proﬁt organisation delivering quality professional counselling, support, mediation and training services. Perth 456 Hay Street, Perth WA 6000 (08) 9325 6644 email@example.com Cannington you and your family 22 Pattie Street, Cannington WA 6107 making contact (08) 9451 1100 firstname.lastname@example.org have nowhere to live For more information telephone Gosnells Centrecare on the telephone number 2302-2308 Albany Highway a Centrecare service for families below and ask to speak to the Client Gosnells WA Australia (08) 9498 9200 who require medium-term, Liaison Ofﬁcer (CLO) who will take your email@example.com non-emergency, supported details. Victoria Square accommodation 23 - 27 Victoria Square, Perth WA 6000 A Centrecare Family Accommodation (08) 9288 2233 Service Case Worker will contact you firstname.lastname@example.org to assess if your circumstances meet Esperance the selection criteria and arrange for an Suite 1 & 3 Radio House interview. 8-10 William Street, Esperance WA 6450 (08) 9083 2600 email@example.com Perth (08) 9325 6644 Goldﬁelds 7-9 Dugan Street, Kalgoorlie WA 6430 (08) 9091 1833 goldﬁelds@centrecare.com.au Joondalup First ﬂoor 85 Boas Avenue, Joondalup WA 6027 (08) 9300 7300 firstname.lastname@example.org Lockridge 36 Arbon Way, Lockridge WA 6054 (08) 9378 2522 email@example.com Midland U15, 53 The Crescent (Cnr Sayer St), Midland WA 6056 (08) 9325 6644 firstname.lastname@example.org Mirrabooka 12 Brewer Place, Mirrabooka WA 6061 (08) 9440 0400 email@example.com Southwest 103 Clarke Street, Bunbury WA 6230 (08) 9721 5177 firstname.lastname@example.org CENTRECARE “People Making Time for People” CENTRECARE www.centrecare.com.au ABN 98 651 609 161 CENTRECARE Mencorp 4309Cn “People Making Time for People” when... ...when you want to return to independent housing Centrecare’s Family Accommodation Is this service private and conﬁdential? Service provides medium-term housing (12 Counselling is conﬁdential and all counsellors This service provides safe are bound by our Commitment to Conﬁdentiality months) and can support you to overcome the accommodation and and Oath or Afﬁrmation of Secrecy for Family difﬁculties you may have had before in keeping a support for families who and Child Counsellor. However, conﬁdentiality home. We will work with you, your family and are homeless or about will be waived where there may be a threat to an extended family to develop a support plan that to become homeless. individual’s safety or if a serious crime or threat works for you. Ongoing support and against another person is disclosed. accommodation however, will be conditional on meeting the terms of the support plan and Centrecare is committed to ensuring that your tenancy agreement. On successful completion information is protected and managed in within this program, Centrecare will assist you to accordance with the Privacy Act 1988 which If you are: access long term stable accommodation. sets out the standards for the way in which personal information must be handled. If you If accepted into this program you will receive: wish to access the information on your ﬁle, • seeking support and accommodation; please ask the receptionist for the necessary • a parent or adult with children in your care; form. • accommodation with a tenancy agreement • looking for accommodation other than Are the counsellors qualiﬁed? • assistance in dealing with issues as All our counsellors are professionally qualiﬁed emergency or short-term housing; identiﬁed in your support plan and your and meet the requirements of the Family Law • facing eviction and at risk of losing your home; tenancy agreement Act. They receive ongoing professional development and supervision. • homeless and staying with family/friends or • home visits every week, or more wherever you can; often if required to assist with How do I provide feedback? your support plan Centrecare prides itself on providing • having difﬁculty ﬁnding a home because of high quality services. Your previous tenancy problems; comments assist us in maintaining • counselling for yourself or improving that level of quality • unable to access or afford private rental and other family and fully meeting the needs of our accommodation; members clients. Recording your feedback is one of the best ways to help us • struggling with your tenancy responsibilities; • assistance with understand what we do well and budgeting where we can improve. • presently ineligible to be on the Department of Housing waiting lists. • referral to or help with If you have a suggestion, compliment accessing other agencies or complaint, please complete the where required Feedback form which is available at the If you answer “yes” to any of the above questions, reception desk. then this service may be of help to you. This service is funded under the joint Alternatively, you may also wish to write or Commonwealth/State funded National speak to the Manager at your branch. Affordable Housing Agreement.