Business Recovery Requirements Summary Report

DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 1 of 8 A suggested template for the business recovery requirements summary report is as follows. 1. MANAGEMENT SUMMARY 1.1 Introduction 1.2 Approach (Method of Working) (summary of) 1.3 Business Impact Analysis Results (summary of) 1.3.1 Introduction 1.3.2 Potential Adverse Impacts on Business Operations [insert consecutive summaries for time periods ‘1’, ‘2’, ‘3’, ‘4’, ‘5’, etc., – with short summaries of agreed narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill).] [insert overall short summary indicating main impacts.] 1.4 Business Requirements for Recovery (summary of) 1.4.1 Key Business Priorities 1.4.2 Summary of Recovery Requirements by Business Area (summary of) Introduction Business Area ‘a’ Business Area ‘b’ etc. 1.4.3 Summary of Recovery Requirements by Location (summary of) Introduction Location ‘x’ Location ‘y’ etc. 2. INTRODUCTION 2.1 Background 2.2 Terms of Reference 2.3 Approach 2.4 Contents of this report 2.5 Acknowledgements 3. BUSINESS IMPACT ANALYSIS 3.1 Introduction 3.2 Potential Adverse Impacts on Business Operations – [insert for time period ‘1’-agreed summary narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill)] DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 2 of 8 3.3 Potential Adverse Impacts on Business Operations – [insert for time period ‘2’-agreed summary narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill)] 3.4 Potential Adverse Impacts on Business Operations – [insert for time period ‘3’ -agreed summary narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill)] 3.5 Potential Adverse Impacts on Business Operations – [insert for time period ‘4’ -agreed summary narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill)] 3.6 Potential Adverse Impacts on Business Operations – [insert for time period ‘5’-agreed summary narrative descriptions, and ‘scores’ on 1 to 10 scale with indication of applicable categories (e.g. financial loss, loss of goodwill)] etc. 3.7 Summary of Potential Adverse Impacts on Business Operations [insert overall short summary indicating main, key, impacts, with table]: Potential Adverse Impacts on Business Operations – Highest ‘1 to 10’ scores’ Unavailability – (time period 1) Unavailability – (time period 2) Unavailability – (time period 3) Unavailability – (time period 4) Unavailability – (time period 5) Unavailability – (time period 6) (if used) Unavailability – (time period 7) (if used) 4. BUSINESS REQUIREMENTS FOR RECOVERY 4.1 Background 4.2 Disaster and Failure Scenarios1 4.2.1 IT and Data Communications Services IT Infrastructure E-mail Service Access to Information Stored Electronically IT Service ‘a’ (e.g. payments) IT Service ‘b’ (e.g. payroll) 1 For standard text on disaster and failure scenarios, please refer to section 3.2 of the template for the business continuity strategy report. DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 3 of 8 IT Support Service ‘c’ (e.g. outsourced IT) IT Support Service ‘d’ (e.g. helpdesk) etc. Inter Organisational Building Communications Other External Data Communications 4.2.2 Voice (including Mobile, Pager and Fax) Communications Fixed Line (Internal (Private) and PSTN (Public)) Telephone Services Mobile Telephone Services (if relevant) Pagers (if relevant) Facsimile Machines (if relevant) 4.2.3 Utility Failure 4.2.4 Building Loss 4.2.5 Building Access Restrictions 4.2.6 Staff Unavailability 4.3 Business Recovery Requirements by Business Area 4.3.1 Introduction 4.3.22 Summary for [insert name of business area ‘a’] . Description of Business Area Key Business Concerns (High-level summary of) Potential Adverse Impacts on Business Operations (Business Impact Analysis Results) Disaster/Failure Scenarios Related to the Potential Adverse Impacts Required Timescales for Recovery Minimum Resources Required (relevant to the identified timescales) Personnel Accommodation IT and Data Communications Voice (as relevant including mobile, fax and pager) Communications Other Non-IT [Equipment, Facilities, Services, Collections, etc. – enter as appropriate] (Note; this should contain some narrative, and a table could also be used -see suggested table template at attachment 1.) 2 With following sections – 4.3.3 and on – for each business area DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 4 of 8 4.4 Business Recovery Requirements by Location 4.4.1 Introduction 4.4.2 Location ‘x’ [Use table with time periods on vertical plane, resource types (personnel, IT, voice, other non-IT, and accommodation) on horizontal plane, and requirements in intersecting boxes. If just one location, then there will be one table. See suggested table template at attachment 2.] 4.4.3 Location ‘y’ 4.4.4 etc. 4.5 Key Business Recovery Priorities (summary of key priorities) ANNEX A List of Interviewees/Respondents DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 5 of 8 Attachment 1 – Table for Business Recovery Requirements by Business Area [Insert name of business area] Location [Insert name of location] Total Number of Persons in Business Area at Location [Insert number ] Business Functions [Insert short description of business functions] Key Business Concerns Highest Potential Adverse Business Impacts Related Disaster/Failure Scenarios to Impacts [<-------------Insert time period below-------------] [1] [2] [3] [4] [5] [6] [7] [-----Insert score below----] [Insert score below – if period used] [Insert short description] [Insert ‘abbreviations/codes’ for relevant disaster/failure scenarios] DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 6 of 8 Key Business Concerns Timescale s for Recovery Minimum Personnel/Accommodation Requirements Minimum IT (including Data Communications) Requirements Minimum Voice (including as relevant mobile, fax and pager) Communications Requirements Minimum Other Non-IT Requirements (please specify) Number who must be in Office/Workplace Full-time Parttiim Number who must Work, but can do so from Home Number Not Required to Work Office/Workplace Home Office/Workplace Home Office/Workplace Home [Insert number below + if beneficial role /identity] [insert number and type of requirements below, e.g. PCs/laptops, printers, databases, e-mail access, etc.] [insert number and type of requirements below, e.g. landlines ‘phones, mobile ‘phones, services, etc.] [insert number and type of requirements below] [Insert short descriptions – if required by time period] [Insert time period 1] [Insert number – + if beneficial role/ident ity] [Insert number and % of week/no. of days, etc. – + if beneficial role/ident ity] [Insert time period 2] as above as above as above as above as above as above as above as above as above as above DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 7 of 8 Attachment 1 – Table for Business Recovery Requirements by Business Area (continued) Key Business Concerns Timescales for Recovery Minimum Personnel/Accommodation Requirements Minimum IT (including Data Communications) Requirements Minimum Voice (including as relevant mobile, fax and pager) Communications Requirements Minimum Other Non-IT Requirements (please specify) Number who must be in Office/Workplace Full-time Part-time Number who must Work, but can do so from Home Number Not Required to Work Office/Workplace Home Office/Workplace Home Office/Workplace Home [insert number and type of requirements, e.g. PCs/laptops, printers, databases, e-mail access, etc.] [insert number and type of requirements, e.g. landlines ‘phones, mobile ‘phones, services, etc.] [insert number and type of requirements] [Insert time period 3] [Insert number – + if beneficial role/identity ] [Insert number and % of week/no. of days, etc. – + if beneficial role/identity ] [Insert number – + if beneficial role/identity ] [Insert number – + if beneficial role/identity ] [Insert time period 4] as above as above as above as above as above as above as above as above as above as above [Insert time period 5] as above as above as above as above as above as above as above as above as above as above [Insert time period 6 – if used] as above as above as above as above as above as above as above as above as above as above [Insert time period 7 – if used] as above as above as above as above as above as above as above as above as above as above DCMS Business Continuity Planning for Sponsored Bodies – Template for Business Recovery Requirements Summary Report 9 December 2005 Page 8 of 8 Attachment 2 – Table for Business Recovery Requirements by Location [Insert name of location] The cumulative business recovery requirements for [insert name of location] are summarised in the table below. Personnel IT Voice Other Non-IT Accommodation [Insert time period 1] [insert number and as relevant in brackets the breakdown by business area] [insert number and type of requirements, e.g. PCs/laptops, printers, databases, e-mail access, etc.] [insert number and type of requirements, e.g. landlines ‘phones, mobile ‘phones, services, etc.] [insert number and type of requirements] [insert numbers of personnel required full-time in office/workplace, required part-time in office/workplace (with % of time indicated) and who could work from home] [Insert time period 2] as above as above as above as above as above [Insert time period 3] as above as above as above as above as above [Insert time period 4] as above as above as above as above as above [Insert time period 5] as above as above as above as above as above [Insert time period 6 -if used] as above as above as above as above as above [Insert time period 7 -if used] as above as above as above as above as above