SWiS 225 Operate a computer (schools)

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					                                  Support Work in Schools Level 2

SWiS 2.25 Operate a computer (schools)

 Who is this unit for?
 This unit is for those who use a variety of hardware devices such as laptops, webcams
 and local- or wide-area networks (LANS/WANS) as part of their day-to-day role. Their
 role is also likely to involve using computer software for a variety of tasks.

 What is this unit about?
 This is the ability to:
 • Carry out the initial steps in using an IT system (eg. turning on a personal computer
    (PC) and using a mouse to navigate around a screen)
 • Operate hardware and software day-to-day (eg. a PC or personal digital assistant
    (PDA), operating systems and software that is suitable for the task in hand)

 A level 2 job role is likely to involve:
             • Setting up and using a wider range of different types of hardware safely
                 (eg. laptop, PDA, external disc drive, digital camera, webcam or scanner),
                 storage media (eg. floppy disk, CD ROM, DVD, LAN or WAN)
             • Using software for more complex tasks (eg. keeping a project budget,
                 editing a photo for a brochure)

 Unit outcomes
 This is a single outcome unit.

 Origin of this unit
 This unit appears as unit OPU2 in the national cccupational standards for IT users.

 Place in qualifications
     •   This unit is an optional unit in the level 2 NVQ/SVQ for IT users
     •   This unit is an optional unit in the level 2 award and/or certificate in support work
         in schools

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                             Support Work in Schools Level 2

SWiS 2.25 Operate a computer (schools)

Evidence requirements
An holistic approach to assessment is recommended where possible. A single statement
from an expert witness may, therefore, cover more than one of the mandatory and
optional units. In some instances, however, it may be necessary to seek statements from
more than one expert witness in order to cover the requirements.

The following evidence is required for each unit as a whole:
   • At least one expert witness statement describing your performance
   • Evidence of your understanding and skills. This could be in any suitable format
        and may be supported by translation where necessary, such as:
           o records from an expert witness or training mentor of discussions they
               have had with you about your understanding
           o any other evidence that was produced during the activities or tasks
               assessed, such as notes, e-mails or records
   • A personal log reflecting on your own role, responsibilities and skills

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                               Support Work in Schools Level 2

SWiS 2.25 Operate a computer (schools)

2.25.1 Use most types of hardware, software and storage media

Performance criteria

You will need to:

P1      set up most types of hardware safely. This will include:
               • connecting up a computer with other hardware and storage media
               • linking a computer to other hardware safely

P2      access data. This will include:
               • accessing files on a LAN or WAN

P3      use common storage media. This will include:
              • using common storage media
              • identifying the best way to transfer files to different types of storage
              • archiving data to make the most of the storage space available

P4      use common software tools and techniques. This will include:
              • using common tools and techniques appropriately such as page set-
                 up, shortcuts and print preview

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                               Support Work in Schools Level 2

SWiS 2.25 Operate a computer (schools)

Knowledge and understanding

You need to know and understand:

K1      what most types of computer hardware are and how to use them, including:
              • what storage media are available, such as hard disks, floppy disks or
                  CD ROMs
              • how to use most types of hardware and storage media

K2      what most tools and functions of the software applications can be used for. This
               • how to select and use appropriate tools and functions for more
                  complex tasks

K3      how to identify health and safety issues in using IT. This includes:
               • ways to keep risks to people to a minimum
               • ways to keep risks to hardware to a minimum

K4      why and how to make sure that hardware and software are compatible. This
               • what problems can occur when hardware, software and operating
                  systems are not compatible
               • why compatibility standards are needed

K5      why and how data transmission speeds vary, such as between modem and
        network, floppy and CD ROM or parallel and USB connections. This includes:
               • what general combinations of hardware and software offer very slow
                    or fast transmission speeds

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