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Hotel Management                                                                                                                                                                                             Hotel Management
                                                                                                                                                                                                                    CO U R S E S E L EC TO R

                                                                                                                                                                                                                   Use this flow-chart for a quick
                                                                                                                                                                                                                understanding of entry requirements
Professional management training to help you achieve a                                                                                                                                                                and course progression.

truly rewarding career working in an exciting international
‘five star’ luxury hotel environment.                                                                                                                                                                            'O'-level or equivalent
                                                                                                                                                                                                                                                    Relevant
                                                                                                                                                                                                                                                 qualification or
                                                                                                                                                                                                                                                   experience




                                                                                                                                                                                                                             Direct Entry




                                                                                                                                                                                                                                                      Direct Entry
Picture (below):                     The Confederation of Tourism,           Many of the overseas students who          Practical Training                     Flexible Entry                                                                                                 CERTIFICATION
A successful career in a top class                                                                                                                                                                                       3 YEAR BACHELOR’S
                                     Hotel & Catering Management             enrol on hotel management courses                                                                                                          DEGREE PROGRAMME
hotel demands the professionalism
                                                                             come from developing countries             The CTHCM Diploma and Advanced         WLC offers students the opportunity,                                                                           All our Hotel Management
and breadth of skills that only a
comprehensive management             CTHCM was established in 1982           which depend heavily on tourism.           Diploma programmes taught at           should they so wish, to obtain
                                                                                                                                                                                                                                                                              programmes lead to
training can provide                 by a panel of industry professionals    These students come to London to           West London College place great        an honours degree in hotel
                                                                                                                                                                                                                                                                              externally validated
                                     and senior academics to provide         learn their trade because they know        emphasis on practical as well as       management from a British
                                     recognised standards of training for                                               theoretical training. In addition to   University. As can be seen from the                                                                            professional qualifications
                                                                             that most hotel groups have a                                                                                                             Year 1:




                                                                                                                                                                                                                                                                     YEAR 1
                                     the hotel and travel industries. The                                               field trips to top London hotels and   chart opposite, students can join the              Confederation of                                            or recognised British
                                                                             preference for managers who                                                                                                      Tourism, Hotel & Catering
                                     resultant syllabi equip students with   have undergone training overseas.          practical demonstrations in the        College either at the beginning of             Management Diploma in                                           university degrees.
                                     marketable skills and established       West London College offers                 classroom by industry specialists,     year one or the beginning of year                 Hotel Management
                                     professional qualifications, plus the   management training programmes             students are given the opportunity     two depending on their existing
                                     opportunity to progress through the     that are relevant to the running of        to experience the very latest          qualifications or experience. Most
                                     academic system to honours degree       international class hotels anywhere        computer technology and food           applicants will start as complete
                                     level and beyond.                       in the world, and those who undergo        production techniques. In fact, the    beginners and start with the CTHCM
                                                                             them can be assured of excellent           College is equipped with the latest    Diploma in Hotel Management,
                                                                             future prospects in what has now           version of the same Micros Fidelio     but some having already undergone
                                                                             become one of the world's fastest          computer software that is currently    a period of training equivalent in
                                                                             growing industries.                        used by 7,500 international class      standard and content to the Diploma




                                                                                                                                                                                                                                                                     YEAR 2
                                                                                                                                                                                                                                 Year 2:
                                                                                                                        hotels such as the Sheraton, Hilton    course will be offered direct entry to          Confederation of Tourism, Hotel & Catering
                                                                                                                        and Intercontinental chains.           the Advanced Diploma programme.                    Management Advanced Diploma in
                                                                                                                                                                                                                          Hotel Management




                                                                                                                   1.




                                                                                                                                                                                                                                 Year 3:




                                                                                                                                                                                                                                                                     YEAR 3
                                                                                                                                                                                                                       Bournemouth University
                                                                                                                                                                                                                 Bachelor’s degree (BA) in International
                                                                                                                                                                                                                  Hospitality & Tourism Management
                                                                                                                                                                                                                              (Final Year)




                                                                                                                                                               Picture:
                                                                                                                                                               1› A professional training backed by
                                                                                                                                                               recognised hotel management qualifications
                                                                                                                                                               can give you invaluable confidence and help
                                                                                                                                                               you both secure your first appointment and
                                                                                                                                                               achieve promotion later in your career.




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                                                                                                                                               3A
CTHCM                                                                                                                      COURSE REFERENCE:                                                                                                    Want to find out more?
                                                                                                                                                                                                                                                Just visit our website at:
                                                                                                                                                                                                                                                www.westlondoncollege.com




Diploma in Hotel                                                                                                                                       THE MANY RESPONSIBILITIES OF A HOTEL MANAGER
                                                                                                                                                       Our diploma and degree courses offer
Management                                                                                                                                             comprehensive training for them all...

An ideal introduction to the essential                                                                                                                                                                 1.      2.   3.




principles of the hotel business

Course Overview                                                                                                            THE CTHCM DIPLOMA
                                         A STUDENT SAYS...                                Course Duration                  IN HOTEL
No previous experience or hotel
management training is required          “I’m in my first year at the college and         > One academic year              MANAGEMENT
                                                                                                                                                       Pictures:
for entry to this first year programme
                                         things are going pretty OK. The Diploma                                           SYLLABUS:
                                         course is quite tough and there’s quite a        Entry Requirement                                            1, 2 & 3 › From Housekeeping and
which starts from the very                                                                                                                             Personnel through to Food & Beverage and
                                         lot of homework, but the teachers are
                                         great and I’m confident that I’ll pass
                                                                                          > A good secondary education     > Food & Beverage           Front Office, a modern hotel is a complex
beginning and introduces the basic
                                         my exams!                                          equivalent to GCE ‘O’level       Operations                and challenging business operation that
ingredients of a hotel manager’s                                                                                                                       demands flexible management and
                                                                                                                           > Hygiene & Nutrition       specialist practical skills.                                              Housekeeping Management
necessary skills portfolio.              The college is helping me find part-time         Course Starts
                                         work at a local hotel in my spare time                                            > Front Office Operations                                                                     Management of the hotel’s accommodation to
By the end of only one academic          when I’m not studying, so I’m hoping to          > January                                                                                                                      ensure rooms are cleaned, linen changed and
year of study students will have an      get some useful commercial experience            > June                           > Facilities &                                                                                   guests cared for in a professional manner.

understanding of the food and            too which will be great for my CV.”                                                 Accommodation
                                                                                          > September
                                                                                                                             Operations
beverage operations within a hotel,      Davide Caschili                                                                                                                                                                      Food & Beverage Management
                                                                                          Qualification
plus basic knowledge of front office     from Italy                                                                        > Hospitality Costing                                                                                          Management of the hotel’s
and accounting procedures and the                                                         > CTHCM Diploma in Hotel           & Control                                                                                                    restaurant, bar, banqueting
                                                                                                                                                                                                                                          & room service operations,
computer technology that makes                                                             Management                      > Supervisory                                                                                                      along with the kitchens
them tick.                                                                                 Designatory letters: ACTHCM -     Management                                                                                                        and supply stores that
                                                                                           Associate Membership of the                                                                                                                                 support them.
Theoretical subjects such as marketing                                                                                     > Marketing
                                                                                           Confederation of Tourism,
and the behavioural aspects of                                                                                             > Tourism
                                                                                           Hotel & Catering Management
tourism are also covered.
                                                                                                                           > Computing
                                                                                                                           > The Global Hospitality
                                                                                                                             Industry                  Facilities Management
                                                                                                                                                       Management of the hotel’s buildings and
                                                                                                                                                       facilities to ensure they are well maintained
                                                                                                                                                       and all equipment is operational.


                                                                                                                                                       Personnel Management
                                                                                                                                                       Management of the hotel’s staff, undertaking
                                                                                                                                                       reviews, maintaining morale & discipline and
                                                                                                                                                       overseeing staff recruitment.


                                                                                                                                                       General Management
                                                                                                                                                       Overall strategic management of the entire hotel, its
                                                                                                                                                       smooth operation and financial performance.


                                                                                                                                                       Sales & Marketing Management
                                                                                                                                                       Management of the hotel’s sales activity to ensure
                                                                                                                                                       optimum room occupancy rates in all seasons.



                                                                                                                           EXAMINING BODY:             Financial Management                                                          Front Office Management
                                                                                                                                                       Monitoring the income and expenditure of each                            Management of the hotel’s reception
                                                                                                                                                       department and production of financial reports for                           to provide guests with excellent
                                                                                                                                                       presentation to the board of directors.                                               levels of customer care.




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                                                                                                                                                      3B                                                                                                                                                        3C
CTHCM                                                                                                                             COURSE REFERENCE:


                                                                                                                                                                            Bournemouth University                                                                                          COURSE REFERENCE:




Advanced Diploma in                                                                                                                                                         Bachelor’s degree in Hospitality
Hotel Management                                                                                                                                                            & Tourism Management
Training for more senior departmental                                                                                                                                       One further year for this globally respected
positions & general management                                                                                                                                              British university degree

Course Overview                         course in International Hospitality &                                                     CTHCM ADVANCED                            Course Overview                                                                                                 BOURNEMOUTH
                                        Tourism Management offered by the             Course Duration                             DIPLOMA IN HOTEL                                                                                                                                          UNIVERSITY
This course is the logical second                                                                                                                                           Students who successfully complete
year study option for holders of the
                                        College and which takes only one              > One academic year                         MANAGEMENT                                the CTHCM Advanced Diploma in Hotel                                                                             BACHELOR’S DEGREE
CTHCM Diploma in Hotel
                                        further year of study following                                                           SYLLABUS:                                 Management are encouraged to                                                                                    IN INTERNATIONAL
                                                                                      Entry Requirement
Management. The syllabus builds on
                                        completion of the CTHCM Advanced
                                                                                                                                                                            continue their education at West                                                                                HOSPITALITY &
                                        Diploma. (See next page for details           > CTHCM Diploma or                          > Food & Beverage                                                                                                                                         TOURISM MANAGEMENT
the theoretical knowledge acquired                                                                                                                                          London College with a further year of
                                        of the degree programme)                         recognised equivalent                      Management                                                                                                                                              SYLLABUS:
at Diploma level and complements                                                                                                                                            study leading to an honours degree
                                                                                                                                  > Strategic Hospitality
this with the business administration                                                 Course Starts                                                                         awarded by Bournemouth University.
                                        NB. Applications for direct entry to                                                        Management                                                                                                                                              > International Business
techniques and practical skills that
                                        the Advanced Diploma are invited              > February
are required by those aspiring to                                                                                                 > Facilities & Accommodation              Over the years Bournemouth has                                                                                    Strategy
                                        from holders of relevant overseas             > October
management roles within large                                                                                                       Management                              developed an international reputation
                                        qualifications and/or experience                                                                                                                                                                                                                    > Entrepreneurial
international hotels.                                                                 Qualification                               > Management Accounting                   for the the teaching of hospitality and
                                        in hotel management.                                                                                                                                                                                                                                  Development
                                                                                                                                                                            tourism management and is rated
                                                                                      > CTHCM Advanced Diploma                    > Human Resource
Although well recognised as a                                                                                                                                               2nd out of all British universities
                                                                                         in Hotel Management                        Management                                                                                                                                              > Research Methods
qualification in its own right the                                                                                                                                          in this field*.
                                                                                         Designatory letters:                     > Management Research
course is generally used as a                                                                                                                                                                                                                                                               > Tourists & Destinations
                                                                                         MCTHCM - Full Membership                   Report                                  The Bournemouth syllabus is geared
pathway to the Bournemouth
                                                                                         of the Confederation of                                                            to the requirements of senior level                                                                             > Hospitality Consumer
University bachelor’s degree
                                                                                         Tourism, Hotel & Catering                                                          management of international class                                                                                 Marketing
                                                                                         Management                                                                         hotels and tourist resorts and will give
                                                                                                                                                                                                                                                                                            > Dissertation
                                                                         1.
                                                                                                                                                                            students considerable scope for well
                                                                                                                                                                            paid employment and long term
                                                                                                                                                                            career advancement within the
                                                                                     A STUDENT SAYS...                                                                      hospitality and tourism industries.

                                                                                     “When I missed out on the A-level
                                                                                                                                                                            All teaching on this programme is
                                                                                     grades I needed if I was going to get into                                        2.
                                                                                     university I was really upset. But then I                                              delivered at West London College
                                                                                     managed to get a place at WLC to study                                                 but students are entitled to use many
                                                                                     for the Diploma in Hotel Management,
                                                                                                                                                                            of the University's extensive facilities
                                                                                     progressing to the Advanced Diploma
                                                                                     the following year.                                                                    and to take up membership of the
                                                                                                                                                                            Bournemouth University Students            Course Duration                        Qualifications
                                                                                     Now I have an honours degree in
                                                                                     International Hospitality Management                                                   Union. They also receive the same          > One academic year                    > Bachelor of Arts degree
                                                                                     from Bournemouth University and I’m                                                    degree at the same graduation                                                       (with honours) awarded by
                                                                                     ready for a career as a                      Pictures:                                                                            Entry Requirements
                                                                                     hotel manager.”                              1 & 2 › Successful management of a
                                                                                                                                                                            ceremony as their Bournemouth                                                       Bournemouth University
                                                                                                                                  modern hotel demands a variety of         University counterparts.                   > Confederation of Tourism,
                                                                                     Sarah Whittall                               specialist skills.                                                                     Hotel & Catering Management
                                                                                     from London                                                                            Applications for this course are             (CTHCM) Advanced Diploma in
                                                                                                                                                                            welcome from students who have               Hotel Management (normally
                                                                                                                                                                            attained a similar profile to those          a credit profile) and IELTS 6
                                                                                                                                                                                                                                                                                            EXAMINING BODY:
                                                                                                                                  EXAMINING BODY:
                                                                                                                                                                            studying the CTHCM Advanced                  or equivalent
                                                                                                                                                                            Diploma at West London College.
                                                                                                                                                                                                                       Course Start Dates

                                                                                                                                                                                                                       > September
                                                                                                                                                                            * The Guardian University Guide 2005




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