Current NU online COURSE DESCRIPTIONS PM3225 Project Evaluation and Assessment 3 q.h. Students in this course will learn to develop metrics for determining and reporting project performance. Both quantitative and qualitative approaches of evaluation will be examined, with an emphasis on Earned Value Management. Stakeholder analysis and techniques for reporting performance results will also be examined. PM3205 Portfolio Management in the Enterprise Environment 3 q.h. An ever-increasing number of project managers are being asked to manage multiple, sometimes inter- related, complex projects. The ability to manage multiple projects and their resources, and to manage inter-project relationships is now a cornerstone skill for a senior project manager. This course defines the strategies, processes, methods of information, analysis, and preferred deliverables of an effective portfolio management approach. Students learn how to identify, select, and de-select in order to develop a balanced and desirable mix of projects to nurture by means project termination decisions and management. Effective portfolio management improves the speed and quantity of multi-project flow through the organization by minimizing unnecessary multi-tasking and shifting of priorities. The course provides students with the opportunity to attain a knowledge of the components, significance, and challenges of implementing enterprise-level project portfolio management (PPM) based upon the organization’s strategic business goals. PM3210 Project Planning and Scheduling 3 q.h. A well-thought-out and well-managed schedule is critical to successful project management. Students will learn effective operations research tools and techniques that will allow project managers to translate specifications to realistic project plans, minimizing bottlenecks and downtime. Students will also learn to identify and plan for resource needs, develop contingencies, and manage risk and scope creep. PM3200 Project Management Practices 3 q.h. This course provides an overview of the project management process with specific emphasis on project definition, identification of project scope, project lifecycle, and project planning. Case studies will be used to examine best practices and common project management pitfalls. PM3215 Risk Management 3 q.h. The accurate identification of risks, and understanding of how to account for the potential impact of risks, can greatly impact the likelihood of project success. Quantitative techniques for risk assessment and decision making will be examined, as will the steps and elements of a risk management plan, including the ongoing monitoring of risk factors. PM322 Cost and Budget Management 3 q.h. This course explores cost estimation methods, break-even analysis, earned value management, and developing confidence levels. Students will also learn to manage the project budget and revise cost estimates. Other topics covered include outsourcing decisions and management, vendor selection and negotiation, and general cost containment. LDR3310 Leading Teams 3 q.h. The team is the unit of an organization where most leaders begin to develop influence skills. A team can be defined as a group of individuals whom you directly manage or those whom you influence on a project basis. Leading teams involves managing different personalities, cultures, conflicting political agendas, and varying skill levels. Through participating in and observing team dynamics, students will determine the principles of building highly effective teams. The pragmatic approach used in this course combines learning through classic case situations with experiences in leading team-based activities. IT 3330 CISSP 3 q.h. The CISSP certification is governed by the International Information Systems Security Certifications Consortium and is universally recognized as a key component in the selection process for management-level information security positions. This course will include all ten domains that make up the body of knowledge covered by the CISSP examination. The goal is to equip participants with the knowledge and technical concepts required to pass the 6-hour written test required to obtain this certification. The information covered includes the following topics: Security Management Practices Access Control Systems Telecommunications and Network Security Cryptography Security Architecture and Models Operations Security Applications and Systems Development Business Continuity Planning and Disaster Recovery Planning Law, Investigation, and Ethics Physical Security DESCRIPTION OF BAHCESEHIR COURSES Introduction to IT Services Management 3 s.h. The Foundations in IT services course provide an overview of IT Services. Topics include enterprise systems management (ESM), which is the complete and total management of a company's IT elements and/or environment. IT services, or ESM, involves two categorizations: Infrastructure Management - The discipline regarding services responsible for maintaining and managing the IT elements in an environment, and Relationship Management - The discipline containing the services that are customer facing in relation to their IT infrastructure. The prerequisite for this course is an understanding of information technology (IT) devices and categories. The student should be familiar with, or at least have awareness of, networks, servers, applications, databases, storage, middleware and programming components of IT infrastructures. The course begins with a short review of IT categories as a refresher. The Foundations in IT Services II course continues the overview of IT Services provided in Foundations in IT Services I. The course will continue to concentrate on Infrastructure and Relationship management disciplines and services, along with case studies to support the understanding of these topics. The prerequisite for these courses is an understanding of information technology (IT) devices and categories, and the Foundations in IT services I course. Service Oriented Architectures 3 s.h. The SOA overview course begins with an introduction to what business process and information technology IT architecture are and what functions business process an IT architects perform. The course then describes the concepts of service orientation to a business process or information technology. Components of Service Oriented Architecture are described including and Enterprise Service Bus (ESB), and service connection methods such as Extensible Markup Language. Additionally, concepts such as Component Business Modeling (CBM), Business Process Execution Language (BPEL), and Web Services Description Language (WSDL the XML-based language which provides the model for describing Web Services) are also introduced. The reusability of services, the primary goal of SOA, emerges as a common theme through supporting sessions in SOA tools, the SOA Lifecycle, SOA Standards, and SOA Reference Architectures. Prerequisites for the SOA overview course are a thorough understanding of IT categories and elements including database, software, middleware, and network, familiarity with IT services, business processes and techniques, and some understanding of project management. The SOA overview course is multi-disciplinary, which bridges between business, business management, and technology. Business Systems Management 3 s.h. Business Systems Management provides an overview of the business and technological aspects of managing business processes focused to affect business impact and outcomes. The courses will use an architectural method to teach how to determine business impact of IT elements and map IT elements to business processes. The prerequisite for this course is an understanding of information technology (IT) devices and categories, and Foundations in IT Services Operations Research in IT Services Management 3 s.h. Introduction to operations management: Strategy and process design, forecasting and relevance for inventory control, MRP, cycle time, capacity and waiting time. Introduction to marketing and its role in businesses and organizations: The nature of exchange, value proposition and markets. The evolution of exchange and markets in the "new" economy. Introduction to decision analysis. Simulation with linear programming and other OR algorithms. Strategic Planning During Technology Revolutions 3 s.h. This course will apply an inter-disciplinary approach both to a critique of traditional strategy as well as the search for something better--or at least more pragmatic--for students whose careers will inevitably (perhaps already have done so) put them in roles that require creative thinking about business, whether from a business, engineering, or IT perspective. Information and Services Economy 3 s.h. A new, interdisciplinary field that combines social science, business, and engineering knowledge needed for organizations (private, public, or nonprofit) to succeed in the shift to the service and information-based economy. A survey of the historical, economic, and theoretical foundations of the rise of the service economy, the analysis and design of services, the technology and implementation of services, and the delivery of services. Information Security Management 3 s.h. The main objectives of this course are to teach students how to Identify and prioritize information assets, Identify and prioritize threats to information assets, Define an information security strategy and architecture, Plan for and respond to intruders in an information system, Describe legal and public relations implications of security and privacy issues, Present a disaster recovery plan for recovery of information assets after an incident. ISO approach to the security management (ISO27001) will also be introduced. Customer Relationship Management 3 s.h. Basic theories and methodology of customer relationship management, including identifying profitable customers, understanding their needs and wants, and building a bond with them, by developing customer-centric products and services directed toward providing customer value. Hands- on experience with popular analytical CRM and data mining tools that are widely used in the industry. Issues in the customer life cycle: market segmentation, customer acquisition, basket analysis and cross-selling, customer retention and loyalty, and practical issues in implementation of successful CRM programs. .
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