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Race eqality PIs in CEP 2005 08 16 05 05

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Race eqality PIs in CEP 2005 08 16 05 05 Powered By Docstoc
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Annexe 1     Liverpool City Council Race Equality Scheme 2005 - 08
             Race Equality Performance Measures (extracted from Corporate Equality Plan)
                                    2002/03 2003/04                2004/05                                                    2003/04                             2005/06                2006/07        2007/08
                                                                                                                              Met top
   PI Ref          Definition                                                    Out-turn                        Met average
                                      Out-turn Out-turn            Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                   actual
                                                                                                                             actual (TQ)

Aim 1: Top Quality, value for money services, while keeping the council tax as low as possible


                                                                                                                                                                                                                        We met our target for this year, building upon
             Level of the Equality
                                                                                                                                                                                                                        last year's hard work, and can now fully
             standard for Local
                                                                                                                                                                                                                        evidence level 3 of the standard. We will
  BV 2 (a)   Government to which
                                                       2               3              3                                                                      4                               5              5           continue to improve our information systems
             the authority conforms
                                                                                                                                                                                                                        and service planning to help us ensure that we
             in respect of gender,
                                                                                                                                                                                                                        meet our targets for future years.
             race and disability
                                                                                                                                                                                                                        Service manager: Andrew Nembhard



                                                                                                                                                                                                                        We exceeded our target and will be making
             The quality of an
                                                                                                                                                                                                                        sustained efforts over the following year to
             authority's race
                                                                                                                                                                                                                        achieve our ambitious target by improving our
             equality scheme
  BV 2 (b)                                                                                                                                                                                                              information systems and making further
             (RES) and the                           74%            80%             84%             13.5%             52.0%               63%              89%              TQ             95%           100%
                                                                                                                                                                                                                        enhancements to our equality action plans
             improvements
                                                                                                                                                                                                                        which are now part of the service planning
             resulting from its
                                                                                                                                                                                                                        framework of the authority.
             application
                                                                                                                                                                                                                        Service manager: Andrew Nembhard




                                                                                                                                                                                                                        Our performance for 2003/04 was 9% and not
                                                                                                                                                                                                                        6% as published. This was due to the original
                                                                                                                                                                                                                        figure not being calculated on the full data set.
                                                                                                                                                                                                                        We exceeded our target and the metropolitan
                                                                                                                                                                                                                        top quartile target. An improved in-house
  BV 11(b)   The percentage of top                                                                                                                                                                                      reporting facility now enables the analysis of
  amended    5 % earners from                                                                                                                                                                                           the ethnicity of applicants for vacant posts
                                       6.3%           9%             6%              9%         no change              3.4%             4.25%
   05/06     black minority ethnic                                                                                                                                                                                      which will allow corporate reports to be
             communities                                                                                                                                                                                                produced. In addition, recruitment data
                                                                                                                                                                                                                        concerning applicants from the local
                                                                                                                                                                                                                        community is also available. This will enable a
                                                                                                                                                                                                                        full analysis of recruitment and selection
                                                                                                                                                                                                                        trends to be undertaken.
                                                                                                                                                                                                                        Service manager: Colette Hannay




                                              *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                       2002/03     2003/04                         2004/05                                     2003/04                            2005/06                 2006/07        2007/08
                                                                                                                               Met top
 PI Ref            Definition                                                     Out-turn                        Met average
                                       Out-turn Out-turn            Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                    actual
                                                                                                                              actual (TQ)



BV 11(b)     The percentage of top
amended      5% of local authority
                                                                                                                                                             8%                              8%             8%
definition   staff who are from an
 05/06       ethnic minority




             Percentage of local
             authority employees
             from minority ethnic
             communities
             compared with the
             percentage of                                                                                                                                                                                               We didn't meet our target for this year due to
             economically active                                                                                                                                                                                         an overall reduction in staffing levels within the
             minority ethnic                                                                                                                                                                                             city council. However, our current
                                        5.2%        7.06%            7.5%           6.79%            3.8%               5.0%              6.4%               7%                              7%             7%
             community population                                                                                                                                                                                        performance is still in the top 25% of high
             in the authority area -                                                                                                                                                                                     performing authorities.
             (a) Percentage of                                                                                                                                                                                           Service manager: Andrew Nembhard
             minority ethnic
             community employees
             (total No. of ethnic
 BV 17
             employees/ total No.
amended
             of employees)
 05/06




             (b) Percentage of
             economically active
             people in the authority
             area from an ethnic
             minority community
                                                                                                                                                                                                                         Benchmark derived from the 2001 Census
             (Number of ethnic          5.7%         5.7%            5.7%            5.7%        no change              7.4%             10.9%              5.7%                            5.7%           5.7%
                                                                                                                                                                                                                         Service manager: Andrew Nembhard
             minority people aged
             18-65 in the authority
             area/total number of
             people aged 18-65 in
             the authority area)




                                               *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                   2002/03   2003/04                         2004/05                                     2003/04                            2005/06                 2006/07        2007/08
                                                                                                                         Met top
   PI Ref         Definition                                                Out-turn                        Met average
                                   Out-turn Out-turn          Target                         % imp*                      quartile                   Target          % Gap           Target          Target                         Commentary
                                                                                                              actual
                                                                                                                        actual (TQ)



              Increase volume of                                                                                                                                                                                   We exceeded our target. Work has been
              disadvantaged one                                                                                                                                                                                    carried out with hard to reach disadvantaged
              stop shop/kiosks                                                                                                                                                                                     groups in promoting the One Stop Shop
  CCS0010 customers utilising                                                                                                                                                                                      service. A consultation exercise was carried
                                                420             430            2820           571.4%
deleted 05/06 Braille, language                                                                                                                                                                                    out in Aug 2004 with hard to reach groups and
              line, signers and                                                                                                                                                                                    an action plan has been developed from the
              mini loop etc. to                                                                                                                                                                                    findings
              council services                                                                                                                                                                                     Service manager: Louise Gray




             The number of
             disabled and ethnic
 CCS0019
             minority group                                                                                                                          3,000                           3,250          3,500
 new 05/06
             customers using
             the one stop shops



                                                                                                                                                                                                                   We exceeded our target. A citizenship and
                                                                                                                                                                                                                   equality officer has been appointed to promote
                                                                                                                                                                                                                   services to minority ethnic groups. Additional
             Percentage of
                                                                                                                                                                                                                   language material is regularly added to stock
             new library users
  LIS0009                                      9.8%             8%             9.4%            4.1%                                                    8%                              8%             8%           to attract users from minority ethnic groups.
             from minority
                                                                                                                                                                                                                   Library closures due to refurbishment will,
             ethnic groups
                                                                                                                                                                                                                   however, impact on out-turns in future years,
                                                                                                                                                                                                                   hence our reduced targets.
                                                                                                                                                                                                                   Service manager: Joyce Little


             Percentage of
             employees from
                                                                                                                                                                                                                   The survey for 2004/05 has been deferred to
             hard-to-reach
                                                                                                                                                                                                                   2005/06 therefore there is no out-turn for
  ICS0010    groups accessing                                  60%                                                                                    70%                             80%            90%
                                                                                                                                                                                                                   2004/05
             council
                                                                                                                                                                                                                   Service manager: Kathryn Smith
             communication
             channels




                                         *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                         2002/03      2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                                  Met top
   PI Ref            Definition                                                      Out-turn                        Met average
                                         Out-turn Out-turn             Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                       actual
                                                                                                                                 actual (TQ)

Aim 3: Well serviced, safe and sustainable neighbourhoods with optimum local accountability and influence over service management
                                                                                                                                                                                                                            BV 174 sets the context for BV 175 rather
               Number of racial                                                                                                                                                                                             than measures performance and technically it
               incidents recorded by                                                                                                                                                                                        does not require a target. We have systems in
   BV 174                                  41.9          86.1             90           181.8           111.1%                                                   180                             185            190
               the authority per                                                                                                                                                                                            place across all portfolios to ensure that all
               100,000 population                                                                                                                                                                                           racial incidents are reported and further action
                                                                                                                                                                                                                            taken. However, three cases in Supported
                                                                                                                                                                                                                            Living did not undertake further actions which
               Percentage of racial                                                                                                                                                                                         meant we did not reach our 100% target.
               incidents which                                                                                                                                                                                              Service manager: John Sayers
   BV 175                                 98%           100%           100%            99.7%            0.3%               94%               100%             100%              TQ            100%           100%
               resulted in further
               action

                                                                                                                                                                                                                            An Audit Commission re-inspection of the
               Satisfaction of all                                                                                                                                                                                          Repairs & Maintenance Service (July 2004)
   BV 74a      tenants of council                                                                                                                                                                                           concluded that significant improvement had
  amended      housing with the                        53.8%                                                                                                                                                                been delivered and the service had improved
                                                                                                                          71.6%               76%                                              70%
  definition   overall service                       (+/- 3.7%)                                                                                                                                                             from a poor (no-star service) to a fair (one-star
    0506       provided by their                                                                                                                                                                                            service). Service Manager: Keith Gerrard
               landlord

                                                                                                                                                                                                                            A number of significant improvements in
                                                                                                                                                                                                                            service provision were delivered during
                                                                                                                                                                                                                            2004/05 that will increase overall tenant
                                                                                                                                                                                                                            satisfaction, including: publication of a tenants
               Satisfaction of ethnic
                                                                                                                                                                                                                            repair handbook; an appointments system is
   BV 74b      minority tenants of
                                                        45%                                                                                                                                                                 now operational; language line has been
  amended      council housing with
                                                        (+/-                                                              67.1%               75%                                              70%                          introduced in the repairs call centre; repairs
  definition   the overall service
                                                       12.6%)                                                                                                                                                               notification letters are now sent out to all
    0506       provided by their
                                                                                                                                                                                                                            tenants who have a confirmed repair order;
               landlord
                                                                                                                                                                                                                            and gas servicing performance has been
                                                                                                                                                                                                                            significantly improved. Service Manager: Keith
                                                                                                                                                                                                                            Gerrard

                                                                                                                                                                                                                            Further work was undertaken during the year
                                                                                                                                                                                                                            to ensure that BME tenants have full access to
               Satisfaction of non                                                                                                                                                                                          housing management services: council
   BV 74c      ethnic minority tenants                                                                                                                                                                                      officers attend Somali housing group
  amended      of council housing with                 54.4%                                                                                                                                                                meetings; all information provision is available
                                                                                                                          71.7%               76%                                              70%                          in community languages; and the housing
  definition   the overall service                   (+/- 3.9%)
    0506       provided by their                                                                                                                                                                                            improvement group has started to develop a
               landlord                                                                                                                                                                                                     housing race equality action plan for the
                                                                                                                                                                                                                            Repairs & Maintenance service.
                                                                                                                                                                                                                            Service manager: Keith Gerrard




                                                  *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                     2002/03   2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                           Met top
 PI Ref           Definition                                                  Out-turn                        Met average
                                     Out-turn Out-turn          Target                         % imp*                      quartile                   Target          % Gap           Target          Target                         Commentary
                                                                                                                actual
                                                                                                                          actual (TQ)
                                                                                                                                                                                                                     Tenants were heavily involved in various
                                                                                                                                                                                                                     aspects of housing services on both a
                                                                                                                                                                                                                     strategic and operational level during 2004/05.
                                                                                                                                                                                                                     Several new initiatives designed to enhance
                                                                                                                                                                                                                     the opportunities for participation in housing
                                                                                                                                                                                                                     management and decision making were
            Satisfaction of all                                                                                                                                                                                      introduced, including: the publication of a
            tenants of council                                                                                                                                                                                       tenants repair handbook; a new and improved
            housing with                                                                                                                                                                                             involvement structure to involve tenants in the
            opportunities for                                                                                                                                                                                        key decision making processes and the
BV 75 (a)
            participation in                      41%                                                                                                                                                                monitoring regime; contract re-negotiation with
                                                                                                                   59.5%               63%                                              61%
            management and                     (+/- 3.3%)                                                                                                                                                            the Liverpool federation of council tenants and
            decision making in                                                                                                                                                                                       residents associations with a view to ensure
            relation to housing                                                                                                                                                                                      strategic involvement of tenants; seeking
            services provided by                                                                                                                                                                                     tenants rep for the Housing performance
            their landlord                                                                                                                                                                                           improvement group; new involvement
                                                                                                                                                                                                                     opportunities linked to the stock options
                                                                                                                                                                                                                     appraisal and subsequent preparation for
                                                                                                                                                                                                                     stock transfer - including a stakeholder panel
                                                                                                                                                                                                                     for the development of the stock transfer
                                                                                                                                                                                                                     model with associated empowerment training.
                                                                                                                                                                                                                     Service manager: Keith Gerrard

            Satisfaction of ethnic
            minority tenants of
            council housing with
            opportunities for
BV 75 (b)
            participation in                     13.8%
                                                                                                                   53.8%               60%                                              61%
            management and                     (+/- 8.9%)
            decision making in
            relation to housing
            services provided by
            their landlord




                                           *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                       2002/03      2003/04                         2004/05                                     2003/04                            2005/06                 2006/07        2007/08
                                                                                                                                Met top
  PI Ref           Definition                                                      Out-turn                        Met average
                                       Out-turn Out-turn             Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                     actual
                                                                                                                               actual (TQ)
                                                                                                                                                                                                                          The stock transfer model being developed
                                                                                                                                                                                                                          promotes active tenant involvement with a
                                                                                                                                                                                                                          proposed majority on the board of the new
                                                                                                                                                                                                                          registered social landlord. This model will
                                                                                                                                                                                                                          ensure tenants are at the heart of the decision
                                                                                                                                                                                                                          making process. A programme of conferences
             Satisfaction of non -                                                                                                                                                                                        were held aimed at involving black and
             ethnic minority tenants                                                                                                                                                                                      minority ethnic tenants in the day to day
             of council housing with                                                                                                                                                                                      management of and decision making
             opportunities for                                                                                                                                                                                            processes surrounding our services. The BME
BV 75 ( c)
             participation in                        28.5%                                                                                                                                                                housing conference looked back at
                                                                                                                        59.5%             62.8%                                              61%
             management and                        (+/- 3.5%)                                                                                                                                                             performance against the black and other
             decision making in                                                                                                                                                                                           minority housing strategy 'Community of
             relation to housing                                                                                                                                                                                          Communities' and sought to engage tenants
             services provided by                                                                                                                                                                                         from black and ethnic minority communities in
             their landlord                                                                                                                                                                                               setting future targets for the strategy. A multi-
                                                                                                                                                                                                                          lingual DVD was used to promote involvement
                                                                                                                                                                                                                          in and understanding of the stock option
                                                                                                                                                                                                                          process. Service manager: Keith Gerrard




             Does the authority
                                                                                                                                                                                                                          Compliance with the CRE Code was
             follow the CRE code
 BV 164                                  Yes           Yes             Yes             Yes         no change             67%                                 Yes                             Yes             Yes          maintained in 2004/05
             of practice in rented
                                                                                                                                                                                                                          Service manager: Keith Gerrard
             housing

          Percentage of adults
                                                                                                                                                            24.5%                           25%            25.5%
          who feel they can
New LPSA                                                                                                                                                  (25.5% if                        (26% if       (26.5% if
          influence decisions
new 05/06                                                                                                                                                   LPSA                            LPSA           LPSA
          affecting their local
                                                                                                                                                           agreed)                         agreed)        agreed)
          area



             Ethnicity of adults
             and older people
PAF E47                                  0.78          0.89              1             0.9            1.1%                                                     1                               1              1           Good performance is 1 and our current
             receiving
             assessment                                                                                                                                                                                                   performance suggests that there is equity in
                                                                                                                                                                                                                          delivery of assessments between BME
                                                                                                                                                                                                                          communities and the population as a whole.
                                                                                                                                                                                                                          Liverpool has a comparatively small ethnic
                                                                                                                                                                                                                          population and small differences in numbers
             Ethnicity of adults                                                                                                                                                                                          can have a disproportionate effect.
             and older people                                                                                                                                                                                             Service manager: Dave Smith
PAF E48      receiving services          0.91          0.86              1            0.69            19.8%                                                    1                               1              1
             following an
             assessment




                                                *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                     2002/03    2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                            Met top
   PI Ref          Definition                                                  Out-turn                        Met average
                                    Out-turn Out-turn            Target                         % imp*                      quartile                   Target          % Gap           Target          Target         Commentary
                                                                                                                 actual
                                                                                                                           actual (TQ)

Aim 4: Top quality children's' services which raise attainment and develop self-esteem, skills, knowledge and qualifications that our citizens need.




                                            *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                      2002/03      2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                               Met top
   PI Ref           Definition                                                    Out-turn                        Met average
                                      Out-turn Out-turn             Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                    actual
                                                                                                                              actual (TQ)
                                                                                                                                                                                                                         We did not achieve our 2004/05 LPSA targets
              Improved educational                                                                                                                                                                                       for Yemeni and Somali pupils, although
    LPSA      attainment by Somali                                                                                                                                                                                       significant progress has been made on the
   3 (i) (a)  pupils: percentage       47.6%          38%            80%             44%             15.8%                                                                                                               2003/04 out-turn in relation to four of the target
deleted 05/06 achieving level 4+ in                                                                                                                                                                                      areas. This LPSA will be discontinued after the
              Key Stage 2 English                                                                                                                                                                                        2004/05 financial year. However, provision to
                                                                                                                                                                                                                         support Yemeni and Somali pupil cohorts will
                                                                                                                                                                                                                         continue to be provided by the Ethnic Minority
                                                                                                                                                                                                                         and Traveller Achievement service (EMTAS).
              Improved educational                                                                                                                                                                                       This provision will be maintained through input
    LPSA      attainment by Yemeni                                                                                                                                                                                       in to key supplementary schools, in particular,
   3 (ii) (a) pupils: percentage       43.5%          38%            60%             43%             13.2%                                                                                                               educational provisions by the Parent's
deleted 05/06 achieving level 4+ in                                                                                                                                                                                      Committee for Children's Education
              Key Stage 2 English                                                                                                                                                                                        (PACFORCE) community group and the Al-
                                                                                                                                                                                                                         Ghazali Centre is being supported via EMTAS
                                                                                                                                                                                                                         to July 2005. Input has been made to a Black
                                                                                                                                                                                                                         and racial minority group mentor training
                                                                                                                                                                                                                         programme and the development of the
              Improved educational
                                                                                                                                                                                                                         'Lingoland' web site will continue to give
   LPSA       attainment by Somali
                                                                                                                                                                                                                         teachers, Yemeni and Somali students access
   3 (i) (b)  pupils: percentage       57.1%          46%            64%             44%             4.3%
                                                                                                                                                                                                                         without previous restrictions to year 6 and year
deleted 05/06 achieving level 4+ in                                                                                                                                                                                      9 groups. These support mechanisms are in
              Key Stage 2 Maths
                                                                                                                                                                                                                         addition to the teacher and bi-lingual assistant
                                                                                                                                                                                                                         in-class support provided by EMTAS.
                                                                                                                                                                                                                         Service manager: Margaret Gill

              Improved educational
   LPSA       attainment by Yemeni
  3 (ii) (b)  pupils: percentage       34.8%          47%            66%             54%             14.9%
deleted 05/06 achieving level 4+ in
              Key Stage 2 Maths




              Improved educational
   LPSA
              attainment by Somali
   3 (i) (c)
              pupils: percentage       57.1%          58%            57%             53%             8.6%
deleted 05/06
              achieving level 4+ in
              Key Stage 2 Science




              Improved educational
   LPSA
              attainment by Yemeni
  3 (ii) (c)
              pupils: % achieving      60.9%          53%            75%             60%             13.2%
deleted 05/06
              level 4+ in Key Stage
              2 in Science




                                               *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                    2002/03   2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                          Met top
 PI Ref         Definition                                                   Out-turn                        Met average
                                    Out-turn Out-turn          Target                         % imp*                      quartile                   Target          % Gap           Target          Target                         Commentary
                                                                                                               actual
                                                                                                                         actual (TQ)



           Percentage of minority
           group pupils achieving
SES0014                                                                                                                                                74%
           level 4+ in their key
           stage 2 English test




           Percentage of minority
           group pupils achieving
SES0015                                                                                                                                                76%
           level 4+ in their key
           stage 2 maths test


                                                                                                                                                                                                                    Targets for these PIs are submitted to the
                                                                                                                                                                                                                    DfES on an annual basis. The LEA is not
           Percentage of minority
                                                                                                                                                                                                                    required to submit future year targets for these
           group pupils achieving
SES0016                                                                                                                                                59%                                                          PIs as minority group pupils have particular
           level 4+ in their key
                                                                                                                                                                                                                    high mobility and cohort numbers can change
           stage 3 English test
                                                                                                                                                                                                                    year to year.
                                                                                                                                                                                                                    Service manager: Barbara Higgins



           Percentage of minority
           group pupils achieving
SES0017                                                                                                                                                61%
           level 4+ in their key
           stage 3 maths test




           Percentage of minority
           group pupils achieving
SES0018                                                                                                                                                57%
           level 4+ in their key
           stage 3 science test




                                                                                                                                                                                                                    We exceeded our target.
                                                                                                                                                                                                                    This PI is calculated using the Indices of
           Percentage of                                                                                                                                                                                            Multiple Deprivation (2000), top 10% deprived
ACL 0008   learners from                                                                                                                                                                                            wards in England. This fulfils the requirements
                                                                62%             67%                                                                    64%                             66%            68%
           disadvantaged                                                                                                                                                                                            of the Learning & Skills Council (LSC). This PI
           areas                                                                                                                                                                                                    is a measure of our success in recruiting
                                                                                                                                                                                                                    learners from disadvantaged areas.
                                                                                                                                                                                                                    Service manager: Julie Rushton




                                          *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                      2002/03      2003/04                         2004/05                                     2003/04                            2005/06                 2006/07        2007/08
                                                                                                                               Met top
   PI Ref           Definition                                                    Out-turn                        Met average
                                      Out-turn Out-turn             Target                         % imp*                      quartile                   Target          % Gap           Target          Target                          Commentary
                                                                                                                    actual
                                                                                                                              actual (TQ)
                                                                                                                                                                                                                         We exceeded our target. All parents who
                                                                                                                                                                                                                         requested information about admissions in
              Percentage of                                                                                                                                                                                              their first language received it. This was either
              parents offered                                                                                                                                                                                            organised by the school or EMTAS.
 SPR 0012                                                            90%            100%                                                                   100%                            100%           100%           Service manager: Ron Rampling
              admissions advice
              in first language



                                                                                                                                                                                                                The ethnicity of children has, over the last two
                                                                                                                                                                                                                years, remained fairly constant. The target
              Ethnicity of                                                                                                                                                                                      figures for future years will be reviewed when
  PAF E45                                1.9                         1.5%           1.75%                                                                  1.65%                           1.65%          1.65%
              children in need                                                                                                                                                                                  the full data from the children in need census
                                                                                                                                                                                                                of February 2005 is available.
                                                                                                                                                                                                                Service manager: Alan Renshall

Aim 6: The city at the forefront of delivering services electronically


              Number on non                                                                                                                                                                                              We achieved our target and will maintain key
  TLS 0008
              English languages on                      7              15              15           114.3%                                                   15                                                          content in 15 languages
              web site                                                                                                                                                                                                   Service manager: Naomi Graham


                                                                                                                                                                                                              A report was prepared on locations for the
                                                                                                                                                                                                              second round of kiosks in advance of a
              number of                                                                                                                                                                                       customer survey. The survey suggested
 CCS 0017
              transactional kiosks                                                                                                                      7 external                                            alternative locations and it was therefore
                                                        5              11              5         No change                                                                              3 external 3 external
              available to citizens                                                                                                                     10 internal                                           agreed to carry out new site surveys. This
              and visitors                                                                                                                                                                                    has delayed the project, but should be back
                                                                                                                                                                                                              on line for 2005/06
                                                                                                                                                                                                              Service manager: Louise Gray




                                               *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ
                                   2002/03   2003/04                         2004/05                                     2003/04                           2005/06                  2006/07        2007/08
                                                                                                                         Met top
   PI Ref         Definition                                                Out-turn                        Met average
                                   Out-turn Out-turn          Target                         % imp*                      quartile                   Target          % Gap           Target          Target                         Commentary
                                                                                                              actual
                                                                                                                        actual (TQ)


                                                                                                                                                                                                                   Performance exceed target. A new databases
              Public Library
                                                                                                                                                                                                                   made available in February has increased the
              Standard 10 - Use
  LIS 0007                                                                                                                                                                                                         number of electronic resources available. This
              of electronic                     607             607             958            57.8%
deleted 05/06                                                                                                                                                                                                      Indicator will be replaced by a new library
              resources per 1000
                                                                                                                                                                                                                   standard as part of BV220.
              population                                                                                                                                                                                           Service manager: Joyce Little




                                         *% imp = 04/05 out-turn - 03/04/05 out-turn / 03/04 out-turn x 100 **% gap = 03/04 ,et TQ actual - LCC05/06 target / LCC 05/06 target x 100 TQ = 05/06 target set at TQ

				
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Tags: Race, eqality, 2005
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posted:3/12/2010
language:English
pages:11
Description: Race eqality PIs in CEP 2005 08 16 05 05