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Patient Privacy & Dignity v20

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Patient Privacy & Dignity v20

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T YPE OF DOCUMENT             Patient based standard, guideline or policy for approval
                              by Standards and Guidelines Committee

T ITLE                        Patient Privacy and Dignity Policy



Summary                        The Belfast Health & Social Care Trust (BHSCT)
                              attaches the highest importance to ensuring that the
                              privacy and dignity of its patients are protected and this
                              policy will ensure consistent best practice by all staff
                              within the Trust.

Purpose                       The purpose of this policy is to ensure that every effort is
                              made to maintain patient’s privacy and dignity at all times
                              and that treatment of illness takes account of the patient
                              as a person. To make certain that appropriate
                              organisational arrangements are put in place to secure
                              the highest standard of care. This policy also aims to
                              promote awareness among all staff in the BHSCT and to
                              ensure standards are maintained.

Operational date              February 2008
Review date                   February 2010
Version Number                V2.0
Director                      Mrs Valerie Jackson, Director of Nursing
Responsible
Lead Author                   Mrs Mary McElroy
Lead Author,                  Senior Management Nursing
Position
Additional Author(s)          Olive Macleod
Department / Service          Nursing
Group
Contact details               02890960089



Reference Number                       SG017/08
Supercedes                             Legacy Policies




Standards and Guidelines Committee – Patient Privacy and Dignity Policy – V2.0 – June 08
                                                                                           Page 2 of 5



   Date             Version       Author                   Comments
   March            V 1.0         Mary McElroy             First draft
   2008
   June 2008        V2.0          Mary McElroy             Final Draft




Policy Record
                                                                       Date                Version
   Author (s)                                       Approval           March 2008          1
   Director Responsible                             Approval           March 2008          2

  Approval Process – Trust Policies
  Policy Committee                                  Approval
  Executive Team                                    Authorise
  Chief Executive                                   Sign Off

  Approval Process – Clinical Standards and Guidelines
  Standards and Guidelines Committee Approval        22 May 08                             1
  Policy Committee                     Approval      09 June 08                            2
  Executive Team                       Authorise     18 June 08                            2
  Appropriate Director                 Sign Off      18 June 08                            2




Standards and Guidelines Committee – Patient Privacy and Dignity Policy – V2.0 – June 08
                                                                                           Page 3 of 5




Full Description

        Title: Patient Privacy and Dignity Policy
1       Introduction
        The Belfast Health & Social Care Trust (BHSCT) attaches the highest
        importance to ensuring that the privacy and dignity of its patients are
        provided. This policy will ensure consistent best practice by all staff within the
        Trust and is in line with the organisational vision to deliver person centred
        care.

2       Purpose:
        To ensure a process that privacy and dignity of patients and clients are
        maintained at all time.

3       The scope:
        This policy will apply to all Trust employees.

4       Objectives:
4.1     To create a culture of Patient Centred Care
4.2     To promote privacy and dignity at all times
4.3     To promote positive attitudes, behaviours, compassion and dialogue between
        staff, patients and their families

5       Roles and Responsibilities:
        It is the responsibility of all Trust employees to adhere to this policy

6       Policy
6.1     Private area should be used to prevent disturbing or interruptions to
        consultations or treatments .
6.2     For patients facing the end stages of life, all efforts should be made to deliver
        care in an appropriate environment, a side room should be provided and if
        possible a rest room allocated for their family.

6.3     All notice boards with patient details should be used sensitively giving only
        basic information and not be in full view of members of the public.
6.4     Toilet and washing facilities are designated as single sex in all wards and
        departments. The toilets must have an appropriate door lock with a nurse call
        system in operation.

6.5     Consent will always be sought before physical examination.

6.6     Consent will always be sought to include students or trainees in clinical
        examination.

6.7     Discretion should be applied to computers and every precaution taken to
        prevent patient information being inappropriately displayed.

6.8     Auditory privacy should be considered at all times. Personal and sensitive
        conversations should take place away from the bedside whenever possible.
        If a patient requires to take a private telephone conversation, efforts should
        be made to facilitate this. Patients should also be made aware of the


Standards and Guidelines Committee – Patient Privacy and Dignity Policy – V2.0 – June 08
                                                                                           Page 4 of 5


        availability of a quiet room to have a private discussion in keeping with the
        need for observation.

6.9     All patients should be afforded as much privacy as possible using curtains
        screens, blankets, appropriate clothing and positioning of beds/trolleys.

6.10    No patient will be transferred to any department or ward in the Trust without
        his or her modesty being protected. All patients should have an appropriate
        outer garment, footwear and a blanket when being transferred.
6.11    Professional behaviour towards patients must always demonstrate respect
        and kindness.

6.12    Staff should be sensitive to differing expectations associated with race,
        ethnicity and culture. Information on delivery of care and treatment should
        be provided in a respectful way to ensure cultural and religious believes are
        addressed. Access to translating service, interpreting service or sign
        language should be facilitated if required.

6.13    All staff must wear the Trust recognised identification, to ensure all patients
        are aware which member of staff is approaching them.

6.14    Nursing handovers must be conducted in such a way that sensitive patient
        details are not within audible range of other patients.

6.15    The BHSCT will make every effort to provide single sex accommodation, with
        the exception of ICU/high risk and observation areas.

6.16    In relation to the use of mobile phones/ recording devices please refer to
        legacy policy on the use of mobile phones.

7.      References, including relevant external guidelines:
        Follows Best Practice Guidelines
        Legacy Trust Policy
        NHS Modernisation Agency Essence of Care Benchmark for Privacy and
        Dignity (2002)
        Privacy and Dignity Policy Kettering General Hospital (2003)
        Dorset and Somerset Strategic Health Authority Dignity on the Ward Audit
        Template (2003)
        Dignity and the essence of medicine BMJ/28TH July 2007/vol 334
        Mental Health Act 2007.

8       Consultation Process:
        Director of Nursing, HR Department, Trust Service Group Directors, Staff
        Side and standards and guidelines committee.

9       Equality and Human Rights screening carried out:
        In line with duties under the equality legislation (Section 75 of the Northern
        Ireland Act 1998), Targeting Social Need Initiative, Disability discrimination
        and the Human Rights Act 1998, the Belfast Trust has carried out an initial
        screening exercise to ascertain if this policy should be subject to a full impact
        assessment.
        v Screening completed                            Full impact assessment to be
           No action required.                       carried out.



Standards and Guidelines Committee – Patient Privacy and Dignity Policy – V2.0 – June 08
                                                                                           Page 5 of 5




Director: Valerie Jackson                           Author: Mary McElroy

Date:     18 June 2008                              Date:              04 June 2008




Standards and Guidelines Committee – Patient Privacy and Dignity Policy – V2.0 – June 08

								
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