One-Stop_Accessibility_and_Accommodations by xiangpeng

VIEWS: 4 PAGES: 64

									Is My One-Stop Center
Accessible to Everyone?
Objectives

 Getting   to…
 Getting   in…
 Using   services at…

                    …your One Stop
                            Center
What Laws/Regulations Apply?

   Rehabilitation Act of 1973 (Section 504)
       Uniform Federal Accessibility Standards (UFAS)

   Americans with Disabilities Act of 1990
       Americans with Disabilities Act Accessibility
        Guidelines (ADAAG)

   Section 188 Regulations of the Workforce
    Investment Act of 1998

   State/Local Laws and Regulations
       Building codes
Civil Rights Laws are Unique

    Emotionalism

    Balance and Compromise

    Case-by-Case Analysis

    Need a Context
    Necessary Components
    for Change

    Values – decisions are based on values

    Awareness – need to be aware of
     issues / identify and address problems

    Skills – how to interact and address the
     problem(s) appropriately
What Defines Discrimination?

    Limiting, segregating or adversely
     classifying a customer because of
     disability


    Providing services that are not equal
Facilities Covered…

   Newly constructed

   Expanded or Altered

   Leased, rented or otherwise obtained in
    whole or in part with federal financial
    assistance provided under WIA
GETTING TO SERVICES…
   Access to the Facility


 Accessible route from mode of
 transportation
    Common Problem: Parking
     too few “accessible”       no signs, or signs
      spaces.                     placed so they are
     no “van accessible”         obstructed by parked
      spaces.                     vehicles.
     no access aisles, or       parking garages do
      access aisles are too       not have adequate
      narrow.
                                  vertical clearance for
     built-up curb ramps         vans.
      in access aisles.
 Fully accessible parking includes a space reserved for
those who use vans, provided. Note the clear pavement
 markings, wide access aisles, and clear vertical signs.
  Parking Dimensions




     Standard                VAN                Universal

*State Law may be more stringent (e.g. size, # of spaces, etc)
Signage
GETTING IN THE DOOR
Entrances
Hardware
Maneuvering Clearance
Level surfaces
Opening Force
Multiple entrances
  Signage
Directional Signage When Not
All Entrances Are Accessible
Maneuvering
clearance…




              …with level
               surfaces
Door Hardware
    Hardware
     that does not
     require tight
     grasping,
     pinching or
     twisting of
     the wrist
      Doors
   Clear width    •Push/Pull Side
    32” min
                   of door
   Maneuvering
    clearance to   •Hinge/Latch
    approach &     approach
    open door
                   •Forward/Side
                   approach
 ACCESS WITHIN THE FACILITY
 Common Use Areas


 Elevators


      Buttons
  Call
  Emergency Communication
ACCESS WITHIN THE FACILITY
Common Use Areas

                   • Hallways
              and Doorways
 ACCESS WITHIN THE FACILITY
 Common Use Areas

•Raised/Braille Signage
 ACCESS WITHIN THE FACILITY
 Common Use Areas


•Meeting Rooms
•Break Areas
      ACCESS WITHIN THE FACILITY
      Common Use Areas
   At least 1
    accessible stall
    required
   Single User Toilet
    Room can be used
   36” stall required
    when six or more
    stalls provided
Problem: Sign mounted directly
         on door

                       When doors open
                        out, people who are
                        blind or who have
                        low vision must
                        stand in the swing of
                        the door to read the
                        signs, causing
                        potential for injury.
Room signs are
always required
 to be placed on
  the wall on the
latch side of the
  door, centered
   at 60 inches
       high.
Lavatories
Knee Clearance
Insulated pipes
Counter Height
Faucet controls
Dispensers
Mirror Height
USING SERVICES
  USING SERVICES



Waiting Area
USING SERVICES

   Service Counter Heights
What’s Wrong with this Picture?
USING SERVICES

 Computer   Stations & Equipment
    USING SERVICES




•Access to Equipment
  Printers
  Fax Machines
USING SERVICES
    Training facilities
      Table   heights, maneuvering
       clearances
      Signage

          Directional or informational signage

          Identify accessible features

          Signs designating permanent
           rooms and spaces
              Rooms with Numbers

              Exit Signs

              Restrooms
USING SERVICES: ACCESS
TO ANCILLARY SERVICES

 Water Fountains

Vending Machines

   Telephones

  Visual Alarms
    USING SERVICES:
    Access to Ancillary Services


   Access to
    Telephones
        Volume
         Control
        Hearing Aid
         Compatible
        TTY
  “high” fountain often protrudes into a walkway
and is not detectable by someone who is blind and
                 who uses a cane



                                 Fountains are
                               recessed into an
                                alcove to avoid
                               the potential for
                                    injury.
    USING SERVICES:
    Access to Ancillary Services


•     Visual / Audible
      Alarms
ACCESS TO THE PROGRAMS
AND SERVICES

   Modification of Policy and Procedure
       Testing modifications
       Environmental/location modifications
            Quiet areas, lighting, etc.


   Use of assistive technology to provide
    equal access
Communication Access:
Effective Communication

   Auxiliary Aids and Services
      Qualified Interpreters
      TTY’s or Relay Services
      Assistive Listening Devices
      Captioning Services
      Alternative Formats
         Large Print

         Braille

         Electronic

         Audio
Communication Access:
Alternate Formats
Communication Access


 711 RELAY SERVICE
      July 26, 1993
        Electronic Information Access

   General Information regarding WIA
    system
   Community Information/Resources
       Kiosks, etc.
   On-Line Career Services
       Job Banks, etc.
   Career development programs
       Resume preparation, etc.
ELECTRONIC INFORMATION ACCESS


           Jobline
      1-800-414-5748
www.nfb.org/jobline/enter.htm


  Alternative to using America’s Job Bank
ELECTRONIC INFORMATION ACCESS

   Creating Web based images and
    information that is accessible to individuals
    using screen readers and other AT
       World Wide Web Consortium
            www.w3.org
       Section 508 Standards
            www.section508.gov
ELECTRONIC INFORMATION ACCESS




      :
RESOURCES
                              Resources
    U.S. Department of Justice
•   Disability Rights online News
    www.ada.gov/disabilitynews.htm

•   Project Civic Access
    www.ada.gov/civicac.htm

•   Section 508 of the Rehabilitation Act:
    Accessibility for People with Disabilities in the
    Information Age (Results of 2001 Survey)
    www.usdoj.gov/crt/508/report2/index.htm
             ADA Business Briefs:
             www.ada.gov/business.htm



•   Service Animals
•   Restriping Parking Lots
                                                 Publications
          www.sedbtac.org/ada/publications/index.php

   A Guide to Disability Rights Laws
    www.ada.gov/cguide.htm

   Federal Laws Prohibiting Job Discrimination-Questions and
    Answers
    www.eeoc.gov/facts/qanda.html

   Application Process
    Job Applicants and the ADA
    www.eeoc.gov/facts/jobapplicant.html

   Interviewing and Medical Exams
    EEOC Enforcement Guidance: Disability-Related Inquiries and Medical
    Examinations of Employees Under the ADA
    www.eeoc.gov/policy/docs/guidance-inquiries.html

   Hiring
    Pre-Employment Testing and the ADA
    www.ilr.cornell.edu/ped/product_spec.html?prod_id=112&cat_id=1

                                                   Publications
          www.sedbtac.org/ada/publications/index.php


   Instructions For Field Offices: Analyzing ADA Charges After
    Supreme Court Decisions Addressing "Disability" and "Qualified"
    www.eeoc.gov/policy/docs/field-ada.html

   The Role of Disability Management Programs in ADA Compliance
    www.ilr.cornell.edu/ped/product_spec.html?prod_id=140&cat_id=1

   Pre-Employment Testing and the ADA
    www.ilr.cornell.edu/ped/product_spec.html?prod_id=80&cat_id=1

   The ADA and Personnel Training
    www.ilr.cornell.edu/ped/product_spec.html?prod_id=86&cat_id=1
                711 RELAY SERVICE

   Consumers’ Guide to Telecommunications
    Relay Service
    www.fcc.gov/cgb/dro/trs/con_trs.html
   Telecommunications Relay Services
    Directory
    www.fcc.gov/cgb/dro/trsphonebk.html
   Speech-to-Speech Services Access
    Numbers
    www.stsnews.com/RelayNews/STSDialUpTelnumbers.html
   TTY Etiquette Tips
    http://wally.rit.edu/depts/ref/research/deaf/ttyuse.html
      13 minute video
www.ada.gov/videogallery.htm
        Training Opportunities




        




www.wiawebcourse.org
                     Training Opportunities

   Monthly Distance Learning Sessions
    (audio conferences)
    www.sedbtac.org/ada/training/audioconf.
    php#adaseries

   Basic ADA Building Blocks Webcourse
    www.adabasics.org
                 Training Opportunities

   National ADA Symposium
    www.adaproject.org/Symposium.html
Still Have Questions?

								
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