Is My One-Stop Center Accessible to Everyone? Objectives Getting to… Getting in… Using services at… …your One Stop Center What Laws/Regulations Apply? Rehabilitation Act of 1973 (Section 504) Uniform Federal Accessibility Standards (UFAS) Americans with Disabilities Act of 1990 Americans with Disabilities Act Accessibility Guidelines (ADAAG) Section 188 Regulations of the Workforce Investment Act of 1998 State/Local Laws and Regulations Building codes Civil Rights Laws are Unique Emotionalism Balance and Compromise Case-by-Case Analysis Need a Context Necessary Components for Change Values – decisions are based on values Awareness – need to be aware of issues / identify and address problems Skills – how to interact and address the problem(s) appropriately What Defines Discrimination? Limiting, segregating or adversely classifying a customer because of disability Providing services that are not equal Facilities Covered… Newly constructed Expanded or Altered Leased, rented or otherwise obtained in whole or in part with federal financial assistance provided under WIA GETTING TO SERVICES… Access to the Facility Accessible route from mode of transportation Common Problem: Parking too few “accessible” no signs, or signs spaces. placed so they are no “van accessible” obstructed by parked spaces. vehicles. no access aisles, or parking garages do access aisles are too not have adequate narrow. vertical clearance for built-up curb ramps vans. in access aisles. Fully accessible parking includes a space reserved for those who use vans, provided. Note the clear pavement markings, wide access aisles, and clear vertical signs. Parking Dimensions Standard VAN Universal *State Law may be more stringent (e.g. size, # of spaces, etc) Signage GETTING IN THE DOOR Entrances Hardware Maneuvering Clearance Level surfaces Opening Force Multiple entrances Signage Directional Signage When Not All Entrances Are Accessible Maneuvering clearance… …with level surfaces Door Hardware Hardware that does not require tight grasping, pinching or twisting of the wrist Doors Clear width •Push/Pull Side 32” min of door Maneuvering clearance to •Hinge/Latch approach & approach open door •Forward/Side approach ACCESS WITHIN THE FACILITY Common Use Areas Elevators Buttons Call Emergency Communication ACCESS WITHIN THE FACILITY Common Use Areas • Hallways and Doorways ACCESS WITHIN THE FACILITY Common Use Areas •Raised/Braille Signage ACCESS WITHIN THE FACILITY Common Use Areas •Meeting Rooms •Break Areas ACCESS WITHIN THE FACILITY Common Use Areas At least 1 accessible stall required Single User Toilet Room can be used 36” stall required when six or more stalls provided Problem: Sign mounted directly on door When doors open out, people who are blind or who have low vision must stand in the swing of the door to read the signs, causing potential for injury. Room signs are always required to be placed on the wall on the latch side of the door, centered at 60 inches high. Lavatories Knee Clearance Insulated pipes Counter Height Faucet controls Dispensers Mirror Height USING SERVICES USING SERVICES Waiting Area USING SERVICES Service Counter Heights What’s Wrong with this Picture? USING SERVICES Computer Stations & Equipment USING SERVICES •Access to Equipment Printers Fax Machines USING SERVICES Training facilities Table heights, maneuvering clearances Signage Directional or informational signage Identify accessible features Signs designating permanent rooms and spaces Rooms with Numbers Exit Signs Restrooms USING SERVICES: ACCESS TO ANCILLARY SERVICES Water Fountains Vending Machines Telephones Visual Alarms USING SERVICES: Access to Ancillary Services Access to Telephones Volume Control Hearing Aid Compatible TTY “high” fountain often protrudes into a walkway and is not detectable by someone who is blind and who uses a cane Fountains are recessed into an alcove to avoid the potential for injury. USING SERVICES: Access to Ancillary Services • Visual / Audible Alarms ACCESS TO THE PROGRAMS AND SERVICES Modification of Policy and Procedure Testing modifications Environmental/location modifications Quiet areas, lighting, etc. Use of assistive technology to provide equal access Communication Access: Effective Communication Auxiliary Aids and Services Qualified Interpreters TTY’s or Relay Services Assistive Listening Devices Captioning Services Alternative Formats Large Print Braille Electronic Audio Communication Access: Alternate Formats Communication Access 711 RELAY SERVICE July 26, 1993 Electronic Information Access General Information regarding WIA system Community Information/Resources Kiosks, etc. On-Line Career Services Job Banks, etc. Career development programs Resume preparation, etc. ELECTRONIC INFORMATION ACCESS Jobline 1-800-414-5748 www.nfb.org/jobline/enter.htm Alternative to using America’s Job Bank ELECTRONIC INFORMATION ACCESS Creating Web based images and information that is accessible to individuals using screen readers and other AT World Wide Web Consortium www.w3.org Section 508 Standards www.section508.gov ELECTRONIC INFORMATION ACCESS : RESOURCES Resources U.S. Department of Justice • Disability Rights online News www.ada.gov/disabilitynews.htm • Project Civic Access www.ada.gov/civicac.htm • Section 508 of the Rehabilitation Act: Accessibility for People with Disabilities in the Information Age (Results of 2001 Survey) www.usdoj.gov/crt/508/report2/index.htm ADA Business Briefs: www.ada.gov/business.htm • Service Animals • Restriping Parking Lots Publications www.sedbtac.org/ada/publications/index.php A Guide to Disability Rights Laws www.ada.gov/cguide.htm Federal Laws Prohibiting Job Discrimination-Questions and Answers www.eeoc.gov/facts/qanda.html Application Process Job Applicants and the ADA www.eeoc.gov/facts/jobapplicant.html Interviewing and Medical Exams EEOC Enforcement Guidance: Disability-Related Inquiries and Medical Examinations of Employees Under the ADA www.eeoc.gov/policy/docs/guidance-inquiries.html Hiring Pre-Employment Testing and the ADA www.ilr.cornell.edu/ped/product_spec.html?prod_id=112&cat_id=1 Publications www.sedbtac.org/ada/publications/index.php Instructions For Field Offices: Analyzing ADA Charges After Supreme Court Decisions Addressing "Disability" and "Qualified" www.eeoc.gov/policy/docs/field-ada.html The Role of Disability Management Programs in ADA Compliance www.ilr.cornell.edu/ped/product_spec.html?prod_id=140&cat_id=1 Pre-Employment Testing and the ADA www.ilr.cornell.edu/ped/product_spec.html?prod_id=80&cat_id=1 The ADA and Personnel Training www.ilr.cornell.edu/ped/product_spec.html?prod_id=86&cat_id=1 711 RELAY SERVICE Consumers’ Guide to Telecommunications Relay Service www.fcc.gov/cgb/dro/trs/con_trs.html Telecommunications Relay Services Directory www.fcc.gov/cgb/dro/trsphonebk.html Speech-to-Speech Services Access Numbers www.stsnews.com/RelayNews/STSDialUpTelnumbers.html TTY Etiquette Tips http://wally.rit.edu/depts/ref/research/deaf/ttyuse.html 13 minute video www.ada.gov/videogallery.htm Training Opportunities www.wiawebcourse.org Training Opportunities Monthly Distance Learning Sessions (audio conferences) www.sedbtac.org/ada/training/audioconf. php#adaseries Basic ADA Building Blocks Webcourse www.adabasics.org Training Opportunities National ADA Symposium www.adaproject.org/Symposium.html Still Have Questions?
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