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Appity Slap: A Small Business Guide to Web Apps, Tech Tools and Clo by eoblanchard

VIEWS: 36,189 PAGES: 396

A valuable resource for any business, large or small! From Blogs and Twitter to Wikis and Webinars. These are the tools that will help you to work smarter, faster and cheaper, allowing your business to grow like mad with a lot less effort! There are HUNDREDS of tools, tips and resources organized by category and indexed by name. Each Web App discussed includes an overview, key features, benefits and pricing. You don’t know what a webinar is, or what CPC stands for? No worries, the terms and tools are defined and discussed. This book will help the technically challenged get started on the web and for the tech-savvy, you will discover some new and amazing apps and tools! In addition, there are a ton of marketing and SEO tips, plus startup and small business resources that apply to every business size and type. The best part is…many of the tools and resources mentioned are FREE! So, don’t get left behind…and don’t waste any more of your precious time and money! Appity Slap!

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            & CLOUD COMPUTING

             HELPING YOU WORK
                  ERIKA O. BLANCHARD

                                  APPITY SLAP
          From Blogs and Twitter to Wikis and Webinars. These are the tools
          that will help you to work smarter, faster and cheaper, allowing your
          business to grow like mad with a lot less effort!

                                   Erika O. Blanchard



           If you like this book, or think it will help out someone you know –

                                         You are welcome to share it!

You may email a link to it (don’t forget to change the “To” email address), print
              it, copy it or reference it on your blog or website.

   The only thing you can’t do is sell it or change it (in any way shape or form).

                                                         Like it?

                                                        Share it!

  Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book,
   they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and
 specifically disclaim any implied warranties or merchantability or fitness for a particular purpose. No warranty may be created
or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable
  for your situation. You should consult with a professional where appropriate. Neither the publisher, nor the author shall be
liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or
                                                         other damages.

              For general information on our other products and services, or to contact us:

                       For more information about future products, visit our website at

                 For more information on Web Apps and Tech Tools, visit

                                    To follow the author on Twitter: Twitter/TechToolGuru

                                                  First published January 2010


This book wouldn’t have been possible without my family and friends. I am truly grateful for
my wonderful husband who has supported me through months and months of hibernating in
my office until daylight, my friend Kenya who I continuously call for advice…and to my Mom
and Gramps who worked so hard and instilled in me my work ethic and drive. I hope they
all know how much they mean to me, each and every day…


                                    ABOUT ME
I was born in CA, and raised in CT, but my heart and home are in Sunny Florida. I’ve held
various positions from the bottom up in the corporate arena, but I’m an entrepreneur at
heart! I launched my first successful startup at the age of twenty six and have worked with
some successful and not so successful startups along the way.

I’ve always been intrigued and excited about technology. I got my first personal computer
in 1996; it was a Gateway desktop – the best of the best at the time. I remember the semi-
truck backing up to the door and the delivery guy heaving the 10 or so heavy boxes into my
office. The CPU was gigantic and the monitor was even bigger, it was almost as big as our
TV at the time. The speakers came separately and were also quite large. It’s really amazing
how much we’ve advanced…Back then I would have never imagined that we’d be able to
carry our computers around and run our entire business from the road!

My co-workers, family and friends refer to me as “The Tech Tool Guru”, thus my name on
Twitter! I enjoy showing people how to work more efficiently with the use of web apps and
tech tools.

My mission is to help small businesses and entrepreneurs succeed with technology.


                       FORWARD AND DISCLOSURE
This book took many months to compile and write. There was a great deal of research and
testing (where possible or applicable) of each web application. With that said, it is important
for you to due your due dilligance before deciding on any product or service. You are
ultimately responsible for reading the terms of service for any of the products or services
you choose to purchase. We assume no responsibility or liability for your purchase from any
other vendor/business.

This book was setup for your convenience. The table of contents and the index include
bookmarks which mean that when you click on any of the links you will automatically be
taken to that section, product or service within the book.

For every product or service that is mentioned, there is a hyperlink which will take you
directly to the website of the product or service.

This book has been priced below market in order to make it affordable and accessible to
every business large or small. In order to pay for the costs associated in the creation of this
guide, there are affiliate advertisements included in this book.

You will see that some of the products/services have links that are elongated and may look
suspect; however, they are simply affiliate links. If you click on those links, it will take you
directly to the website that is mentioned but because of the special link the company will
know that you were referred by Appity Slap. Should you decide to purchase a
product/service through this eBook, via those links, we may be paid a commission. This is
one of the ways our business generates income. Read more about affiliate marketing.


CHAPTER                 CONTENTS
INTRODUCTION            Web 2.0 and Cloud Comupting

                        Web Browsers - Your Window to the WebSearchBasic SearchSocial
                        SearchPeople Search

                        AntivirusFile ProtectionMonitoringPassword Generators
                        Spam and Bot Protection


                        Digital to Postal LetterPaperless Postal SystemEmail (Anonymous, Controllable,
                        Delayed, Hosted Exchange)Email Add-ons and HelpersInternet FaxInstant
                        Messaging and IM AggregatorsVCards – Virtual Cards - Electronic Business Cards
                        and Social Media Aggregators

                        PodcastingLive Streaming VideoScreencastingTelephony/VOIPVoicemail
AUDIO AND VISUAL        Conference CallsWebinars, Web (Video) Conferencing and Chat RoomsVideo

AGGREGATION             Aggregated Sharing ButtonsSocial Media/RSS Feed Aggregators


                        File ManagementSharingStorageBackupDestructionRemote Control



                        Color Schemes and ManagementFontsLogo and Graphic DesignPhoto
                        EditorsStock Photography

CREATING YOUR ONLINE    BloggingBlog by EmailBlogging PlatformsMicrobloggingLensesVideo
                        BloggingDomainsDomain ToolsWebsite BuildersWeb Hosting SolutionsMobile
                        SitesMobile App BuildersWidgetsWebsite ToolsBrowser and Email
                        Compatibility CheckerBeta Management


SEO, MARKETING AND      Competitive Intelligence (Define, Gather and Analyze)Mobile AdvertisingPress
PUBLIC RELATIONS        Release DistributionAdvertising and PR Alternatives

                        Office SuitesPresentationsSpreadsheetsWord ProcessorsCharts and
DOCUMENT CREATION,      DiagramsForm Designers (List Builders)PDF (Portable Document Format)Digital
MANAGEMENT & FLOW       SignatureSend Large FilesReceipts and ExpensesFile Type ConversionMailing
                        and Shipping

                        Finance and AccountingInvoice and Time TrackingTaxes

HUMAN RESOURCES         RecruitingBackground SearchTime-Off Manager


CHAPTER                 CONTENTS
                        E-Commerce SolutionsMobile PaymentsShopping Cart and Affiliate
SALES AND MARKETING     PlatformsFulfillment SolutionsAffiliate MarketingEmail Marketing (Newsletters
                        and Auto-Responders)Feed Creator/RSSPromotion Builders

                        Content Management (Bookmarks, Clipping and Sharing)Screen CaptureCalendar
ORGANIZATION AND        Task Manager - Reminder - To DoContacts and Appointment SettingEvent
PRODUCTIVITY            ManagementDigital Assistant (Voice to Text)Password ManagerTravel Manager
                        Manage Points and MilesLuggageOffice Supplies

                        Business and Info DirectoryDirectionsInspirationTranslation ToolsLearn a
REFERENCE AND           LanguageLegalManufacturing & SuppliersMailbox ServicesSelf Employed
INFORMATION RESOURCES   ResourceSmall Business ResourcesNetworkingOff-Line NetworkingPeer-To-
                        Peer Lending (Raise Capital and Track Payments)TradeshowsWi-Fi Locator

                        OutsourcingTranscriptionVoice-Over Talent

                        AlertsCustomer FeedbackPolls and Surveys

UTILITY                 Currency ConverterBandwidth CalculatorURL ShortenerText to Speech

KNOWLEDGE BASE AND      EducationRecommended ReadingBooksBlogsPodcasts and Vlogs
READING ROOM            MagazinesOnline Book Stores and Knowledge Resources

                        PrintPromotional ProductsSelf Publishing



   This book is all about you and how you can use technology and the web to work smarter,
   cheaper and faster. From blogs to wikis to webinars; this book will help you become familiar
   with these terms and technologies that didn’t exist 20 years ago. You will learn how to use
   them to create a successful business or improve productivity in your existing business. Each
   of the apps and tools listed include an overview, the major features, pricing and a link to get
   you started.

   Everyone is talking about Web 2.0 and Cloud Computing… Well, according to Wikipedia:
   Web 2.0 can be commonly associated with web applications that facilitate interactive
   information sharing, interoperability, user-centered design, and collaboration on the World
   Wide Web. Examples of Web 2.0 include web-based communities, hosted services, web
   applications, social-networking sites, video-sharing sites, wikis, blogs, mashups, and
   folksonomies. A Web 2.0 site allows its users to interact with other users or to change
   website content, in contrast to non-interactive websites where users are limited to the
   passive viewing of information that is provided to them.

   Everyone has a slightly different take on what cloud computing is and what it means. I will
   try to explain the overall scope of the term and then we will dive into the many different
   aspects of it.

   The definition according to Wikipedia accurately describes the premise for this book:

          “Cloud computing services often provide common business applications online that
          are accessed from a web browser, while the software and data are stored on the

          The term cloud is used as a metaphor for the Internet.

          Users need not have knowledge of, expertise in, or control over the technology
          infrastructure in the "cloud" that supports them.”

   Will cloud computing take over the world? Probably not, but it is definitely changing
   the way many people run their business and their life.

   Cloud computing can range from storing and sharing documents on the web (i.e., using
   Google or Zoho Docs) to running your entire company operations via a remote data center.

   There are many advantages of cloud computing. Let’s face it, life is hectic, and running a
   business requires that you wear many hats. Cloud computing helps you save money and

   Easy Implementation – Gone are the days when you have to purchase software, get the
   right amount of licenses and manually load it onto every computer in your home and/or
   office. Also, you no longer need to invent the wheel or purchase something and then later

                                                              Table of Contents  Index

 regret it (many applications are free or offer a trial period so you can make sure it meets
 your every need).
 Accessibility – Today, most of us have a PC, a smart phone, an iPod, maybe even a Kindle
 Reader. Utilizing web apps let you run your business and/or access your documents,
 pictures or applications from a variety of different sources in a variety of different ways.
 Scalability – Many businesses start out small and continue grow, or that’s the hope
 anyway. When you start out, you can buy the application that supports 1-5 people, when
 you hire 5 more, you can upgrade it then, and not before. You no longer have to buy the big
 server, in the anticipation that your company is going to grow. You can wait and purchase
 more space when the time comes.
 Computer Resources are minimal and performance is improved - There is no longer a
 need to buy top of the line computers with robust hard-drives to handle the high tech
 programs that require a lot of memory and disk space to run. Your computer will now run
 faster and more efficiently, as it won’t be bogged down with lots of software and files.
 IT costs are eliminated and/or internal resources are freed up – There is no longer a
 need to hire IT professionals to install or upgrade your software applications.
 Software costs are reduced or eliminated - Instead of purchasing high priced software,
 there are many free (that’s right, FREE) or low cost alternatives.
         Microsoft Office ($229+)  Google Docs (Free) + Gmail (Free)
         Adobe Acrobat ($299+)  Google Docs (Free) and/or Primo PDF (Free)
 Software updates and upgrades are automatic - Having to upgrade software can be
 costly, but is often necessary. Have you ever had someone send you a Microsoft document
 in a higher version that you couldn’t open? What about when you decide to upgrade your
 computer and your old software no longer works! When the software or application is web-
 based, updates happen automatically and are available immediately (and most often for
 absolutely no charge!)
 Unlimited storage capacity - In the cloud, there is an unlimited amount of resources
 available to store and back up your data. You no longer have to upgrade your computer or
 hard-drive, you no longer have to purchase external backup drives that take up space and
 power for additional storage.
 Automatic Back-Up –If you store your data in the cloud, you no longer have to back it up
 manually. I do; however recommend that you have multiple (preferably automatic) backup
 systems in place. Big companies are much more reliable than your external hard drive, but
 servers do go down and your data might become inaccessible at an inopportune time. Some
 web applications (Google, Zoho and Remember the Milk to name a few) offer an alternative
 safety measure, such as Google Gears.
 Collaboration is easy! Multiple users can collaborate easily on documents and projects. No
 more emailing documents back and forth, not knowing what’s been added or changed. It’s a
 must have for many businesses!
 It’s GREEN-ER - Just think about the packaging for all of the software and hardware that
 you’ve purchased in the past (now think of the amount purchased by companies all over the
 world). Also, if you own and run your own server, think of the electricity you will save!
 Many of the companies in the cloud have the means and the money to ensure the servers
 that are housing your data on are top of the line and energy efficient.

 Let’s take a look.

 IT Services – The average annual salary of an IT employee is $65,000. Utilizing web-based
 software, you can eliminate the need for an IT professional.
 Savings = $65,000/year

                                                          Table of Contents  Index

  Phone Service – To purchase and setup an Analog phone system, you will pay an average
  of $40,000. If you choose to set up your phone system via VOIP, you will only pay about
  $15,000 for the initial setup and the service.
  Savings = $25,000/year

  Software – Let’s take Microsoft Small Business Software as an example. If you have 50
  employees you can most likely get the bulk-pricing rate of $379 per license for a total of
  $18,950. Additionally, you will need to use someone’s time to install the software on each
  PC and you will need to pay for upgrades (usually every year or two). With open source
  software, such as Google Docs or OpenOffice, you will have to pay NOTHING, it’s free!
  Savings = $18,950/year

  Backup – If you choose tape backup to back up your data, it can cost up to $3,000, as you
  will need to purchase the tapes and use an off-site rotation service. With online backup, you
  can pay as little as $70 per year or less (for 50GB of storage).
  Savings = $2,930/year

  Fax – If you choose to setup an analog fax line, purchase the supplies and the machine, it
  will cost you approximately $1,200. A year of e-faxing is only about $250.
  Savings = $950/year

  So, based on this example (50 employees) you can save $110K+ over the course of a year!

  The biggest risk is that you are willingly handing over your data to a third party. Security is
  one critical issue that you need to consider before moving your business to the cloud. This
  can be frightening, as it should be, but there are definitely more benefits than risks.

  Now, I don’t want to scare you, as I am a huge supporter of cloud services; however,
  everyone should be aware of the risks – But remember, there is risk even if you don’t move
  your business online.

  There are still quite a few people who won’t order anything online because they don’t want
  their information compromised. What they don’t realize is that if they have a checking
  account or a credit card, they are already at risk. Also, most often when you call in an
  order, the nice person on the other end of the line is simply keying your data into the
  computer for you!

  There are scanners that pick up cell phone conversations, so a prying ear can easily record
  your information, if they happen to catch you ordering something over the phone while
  they’re listening. All banks store their information on computer systems, which many people
  have access to. Computer hackers, or bank employees can compromise your information
  (even though you “never purchased” anything online). Take for example the case of the
  Rocky Mountain Gmail mistake. On August 12th 2009, an employee at Rocky Mountain Bank
  inadvertently sent an email containing names, addresses, Social Security numbers, and loan
  information of more than 1,300 customers to a random Gmail address ON ACCIDENT!
  Luckily, no harm was done, but this is an example of the risks (even if you, personally,
  aren’t running your business online).

                                                             Table of Contents  Index

Most providers take security very seriously. Data is often encrypted and security threats are
reacted to and corrected directly by the provider, before it even becomes a problem. Google
claims that they can protect your data better than you can, and I truly believe that, but you
still need to be cautious!

Another important factor you should consider is the fact that you have less privacy in the
cloud. According to the NY Times, the Federal Government has the right to demand some
details of your online activities from service providers - and they are not required to tell you
about it. There have been thousands of these requests lodged since the Patriot’s Act was

Honestly, I don’t believe the government is (or is even interested in) reading your emails;
however, you should be aware that if they do so desire, they can.

As discussed above, there is more risk in someone (and not the government) illegally
getting access to your data stored in the cloud. You have to be aware of the risks and do
your part in protecting yourself and your business. Become familiar with the risks and how
you can avoid them.

Use strong passwords – Some sites force you to create strong passwords that have multi-
case/character passwords, but even if they don’t, it’s in your best interest to do so.

           WEAK PASSWORD: 123456
           STRONG PASSWORD: yepe8u2U

Be familiar with Phishing!
Phishing is the criminally fraudulent process of attempting to acquire sensitive information
such as usernames, passwords and credit card details by masquerading as a trustworthy
entity in an electronic communication.

In English, this means that bad people create emails that look like they are from someone
that you know and trust. For example, If you ever get an email from PayPal or your bank
asking you to sign-in to your account and/or enter your password – DON’T DO IT! DELETE
THE EMAIL! These folks are good at what they do and can make the email look legitimate
(and exactly like the source).

If you are unsure – you should immediately delete the email and access the site (either
PayPal or your bank directly through your web browser, or better yet, call them). DO NOT

Please note that any reputable company (PayPal, eBay, your bank, etc.) will NEVER ask you
for any of the following personal information:

      Credit and debit card numbers
      Bank account numbers
      Driver's license numbers
      Email addresses
      Passwords
      Your full name

If you get an email (no matter who it appears to be from) and they are asking for this type
of information – Please, for your own safety, never give out this information!

                                                           Table of Contents  Index

Keyloggers – Keylogging or Keystroke logging is the practice of tracking (or logging) the
keys struck on a keyboard, typically in a covert manner so that the person using the
keyboard is unaware that their actions are being monitored. There are numerous keylogging
methods, ranging from hardware and software-based to electromagnetic and acoustic
analysis. It is highly suggested that you become familiar with keylogging and how you can
reduce your risks.
       o Anti-spyware applications are able to detect keyloggers and quarantine, disable
           or cleanse them.
       o Firewalls - Enabling a firewall does not stop keyloggers per se, but can prevent
           the remote installation of key logging software, and possibly prevent
           transmission of the logged material over the internet if properly configured.
       o It is very important to have a legitimate anti-virus and anti-spyware program
           installed on your computer. This will help you avoid most risks and allow you to
           run your life and your business on the web safely and securely.

Educate Your “Team”
Today, it is common to collaborate (share documents and web spaces) which means you
must also rely on your team(s) to be aware of the risks and to take precautions. For
example, let’s say you share your confidential Google document with 10 other people. All it
takes is one person to create a weak password or make a crucial mistake. If it’s your
document (and your concern), than it’s your responsibility to educate them and require
them to take the necessary precautions!

                                                        Table of Contents  Index

   Web browsers are your window to the web. All computers come with a web browser and if
   you have a PC, you most likely have, and are using Internet Explorer. Well, there are other
   options out there. Also, you can load and simultaneously use multiple web-browsers loaded
   on your computer. There are pluses and minuses to each one and many people choose to
   download and use multiple browsers.

   Today’s web browsers have features that can enhance your internet experience. Such
   features include; tabbed browsing, browser and desktop add-ons, voice interaction and

   Microsoft Internet Explorer

         Stay safer online with the SmartScreen filter and other built-in security features
         Get things done faster with Accelerators
         View any site with ease with the Compatibility View button (for sites designed for
          older browsers)
         Personalize Internet Explorer with the Add-Ons Gallery

   Google Chrome

         Speed: Runs web pages and applications with lightning speed
         Search and navigate to web pages from the same box
         Arrange and organize tabs however you wish — quickly and easily
         Get to your favorite websites with just a click, from the thumbnails of your most
          visited sites in the New Tab page
         Style: Themes to add delight to your browser

   Pricing: Free

   Mozilla Firefox

   Personalization - Firefox has more than 6,000 add-ons to help you customize it to your
   exact needs, plus thousands of Personas to instantly change the way it looks.

                                                           Table of Contents  Index

 Security - Firefox includes advanced anti-phishing and anti-malware technologies plus
 features like private browsing and “forget this site” to ensure your privacy.

 Performance and Speed – Thanks to the the TraceMonkey JavaScript engine, web
 applications like email, photo sites, online word processors and more will feel snappier and
 more responsive.

 Pricing: Free

 Apple Safari

 Whether on a Mac, PC, iPhone, or iPod touch, Safari continuously redefines the browser,
 providing the most enjoyable way to experience the Internet.

 It renders web pages at lightning speed. It works on the iPhone, iPod touch, Mac and PC. It
 shows you your favorite sites at a glance. And it’s so smart, it even checks your spelling and

 Browse worry free, your privacy protected, your security assured.

 Pricing: Free

 Google has always been the leader in search, but Microsoft Bing is the new kid on the block
 that everyone wants to meet.

 I'm not going to recommend either one, because I use both, but Bing is great for those
 interested in visuals and graphics. Their search page has pretty scenic pictures and their
 image and video search is top-notch. Not to mention they are gaining market share quickly!
 Google, by far, dominates the search market in the U.S. (with a 65% share), with Yahoo in
 second (around 14%), but Bing has been reported at taking a close run for second (approx
 10%). This is quite a feat for the new kid in town!

 There are many other options out there as well, including social search and sites that let
 you compare different search engines. Selecting a search provider is a matter of choice, so
 read on and try them out…

                                                           Table of Contents  Index


 We all know and love Google…for Google is our long-time, faithful friend. I personally love
 the simplicity of the search page. I remember when I was teaching my Mom how to use a
 computer (and the internet). She was not technically inclined (to say the least) but I
 remember how easy it was for her after I changed her homepage to Google. My instructions
 were simply “Type whatever you want in the box…”

 Another fun thing about Google is their ever-changing logo. Different logos for every
 holiday, their anniversary, current events, you name it. Fans also submit their versions and
 Google posts them for the world to see. If you want to check out their many different looks:

 Google’s Twitter Search – Search Twitter, via Google!

 Pricing: Free

 Bing is a new search engine designed to do more than merely help you find information.
 Bing organizes search results and provides refinement tools that help you overcome
 information overload, get things done and quickly bring you to the point of using that
 information to make an informed decision.

 Bing’s Twitter Search – Search Twitter, via Bing!

 Bing Cashback - Get rewarded for Shopping
 Bing cashback is a great way for you to save money when you shop online. Find great deals
 on millions of products from hundreds of brand name stores that you know and trust. You'll
 earn a percentage of the product price as cashback. The search advertising fees from
 participating stores are passed on to you. After they wait for potential returns and
 exchanges, your savings will be rewarded to you by your choice of a deposit to your PayPal
 account, direct deposit to your bank account, or a check in the mail. It's that simple.

 To sign up:

 It’s a pretty good deal; you can get up to 25% back at participating stores!

                                                           Table of Contents  Index

   •   You can request your cashback rewards 60 days after your qualifying purchase from
       most stores; however, some stores have a longer period of 90 days.
   •   Each customer is limited to earning up to a maximum of $2,500 in cashback savings
       per calendar year.
   •   To qualify for cashback, you must make an eligible purchase at a participating
       merchant within 24 hours after clicking a cashback listing on Bing cashback or a
       cashback advertisement on Bing. If you open the store's website in another browser
       window or visit another site after clicking the eligible cashback listing or
       advertisement and before completing the purchase, your purchase is not eligible for
   •   If you use another coupon or discount, you won't earn cashback on that purchase.
   •   Purchases for resale or other business purposes are not eligible for cashback; neither
       are purchases of gift certificates or gift cards.
   •   Stores might have additional limitations, which are disclosed on the store site.

Pricing: Free

Can’t decide? Want to use both? You can search both concurrently and compare the results.

Pricing: Free

Cuil is an old Irish word for knowledge. For knowledge, ask Cuil.

The Internet has grown exponentially in the last fifteen years but search engines have not
kept up—until now. Cuil searches more pages on the Web than anyone else—three times as
many as Google and ten times as many as Microsoft.

Rather than rely on superficial popularity metrics, Cuil searches for and ranks pages based
on their content and relevance. When they find a page with your keywords, they stay on
that page and analyze the rest of its content, its concepts, their inter-relationships and the
page’s coherency.

                                                          Table of Contents  Index

 Then they offer you helpful choices and suggestions until you find the page you want and
 that you know is out there. They believe that analyzing the Web rather than their users is a
 more useful approach, so they don’t collect data about you and your habits, lest they are
 tempted to peek. With Cuil, your search history is always private.

 Pricing: Free

 A real-time search engine

 Increasingly, the Web's most interesting content is what our friends and other people are
 talking about, sharing and looking at right now. However, when people search for that
 content, traditional search engines struggle to surface these fresh, socially-relevant results.
 That's the hole - and it's a big one - that OneRiot is filling.

 OneRiot crawls the links people share on Twitter, Digg and other social sharing services and
 then indexes the content on those pages in seconds. The end result is a search experience
 that allows users to find the freshest, most socially-relevant content from across the real-
 time web.

 People use OneRiot to find the news, blogs and videos that the social web is buzzing about
 right now - the latest, breaking stuff that your friends think is important. If you're looking
 for the latest elimination on Top Chef, or the blog buzz on the next generation iPhone, then
 you search at OneRiot. If you're looking for library-style information, like your dentist's
 phone number or the recipe for pumpkin pie, you can find that on traditional search engines
 like Google, Yahoo and Live.

 Pricing: Free


 Ask any question, any time (even anonymously)

 Mahalo is a human-powered search engine and a knowledge sharing service. Mahalo aims to
 help users from all corners of the Internet, quickly find the most accurate possible
 information on any topic. Mahalo users are encouraged to join Mahalo and share their

                                                            Table of Contents  Index

  expertise in exchange for Mahalo Dollars, which can be cashed-out. This page can be the
  start off point for every new Mahalo user as it offers manuals to all of the features found

  Mahalo works by tipping it's users for providing accurate and helpful internet research.
  Anybody can get started at earning for research by Answering questions for Mahalo.

  Pricing: Free (and paid/profit)

  A social search engine

  Aardvark was conceived as the first Social Search engine: a way to find people, not web
  pages that have specific information.

  Aardvark is a new kind of tool that lets you tap into the knowledge and experience of friends
  and friends-of-friends.

  Send Aardvark a question (from the Web, IM, email, Twitter, or iPhone) and you’ll get a
  quick, helpful response from someone with:
     • The right knowledge and experience to help
     • Similar tastes
     • Friends in common

  Pricing: Free


  The world's leading people search engine

  Help you find people on the Web - Whether it's celebrities, friends, or interesting people
  you'd like to meet, Spock finds them. They use a combination of search engine technologies
  and user edits to aggregate the world's people information and make it searchable. Spock
  finds all kinds of information like websites, photos, videos, and blogs about people.

  Help you stay up to date on people you care about - There are lots of people you want
  to keep track of. Spock makes it easy to save a collection of people so you can quickly get
  updates each time you visit. If checking in isn't your thing, just subscribe to an email alert,
  an RSS feed, or even access information through your favorite social network.

  Pricing: Free

                                                             Table of Contents  Index
    AP P ITY SL A P!

    We’ve covered a lot about “cloud computing” and running your business online. Now, it’s
    time to talk about protecting yourself, your computer and your business. It is extremely
    important for you, or anyone using the internet, to have the latest antivirus software
    installed and kept up-to-date.

    There are thousands, if not millions of viruses and malware programs in existence and more
    created every day.

    Computer viruses are computer programs which copy themselves and infect computers. The
    term "virus" is also commonly (and incorrectly) used to refer to other types of malware,
    adware, and spyware programs. These types of programs do not have reproductive ability,
    but is just as dangerous.

    True (reproductive) viruses can only spread from one computer to another (in some form of
    executable code), often found as email attachments.

    Some viruses target specific files, like word documents or excel spreadsheets. Other more
    malicious programs can actually shut your computer right down and you can ultimately lose
    everything (including your computer).

    Data-stealing malware is a web threat in which your personal and proprietary information
    can be stolen from under your nose (and without your knowledge). This information is used
    for a variety of purposes, up to and including; identity theft or for the purposes of selling
    your information to others.

    As you see, it is extremely important to protect your vital documents and files from
    becoming damaged or lost forever.

    By installing the latest antivirus software programs on your computer (or laptop), you can
    have (some) peace of mind; however, no antivirus program is bullet proof! With that said, it
    is also extremely important to back up your important files on a regular basis.


    AVG offers both free and paid security. Check out the comparison here.


    Surf, and search with confidence, while LinkScanner® keeps you safe from harmful sites
    Get online and offline protection from viruses, spyware, and other nasties
    Enjoy consistently high-speed PC performance with the new enhanced virus scanner
    Automatic updates keep your protection current

                                                             Table of Contents  Index

Compatible with Windows XP, Vista, and Windows 7

Kills viruses and spyware and stops users from going to websites that have been infected
with malware. Also prevents you from opening infected programs or files already on your


AVG Internet Security 9.0   AVG Anti-Virus & Firewall 9.0      Anti-Virus 9.0      AVG Identity Protection™
        $54.99                        $48.99                      $34.99                   $19.99
Complete protection for     Surf the Web with               Essential protection   Up-to-the-minute
everything you do           confidence                      that won’t get in      protection for online
                                                            your way               banking and shopping
Safely bank and shop
online without fear of
identity theft thanks to
AVG's new Identity
Protection technology.

Surf, and search with
confidence, with
LinkScanner® checking
web pages at the only
time that matters -
right before you click
that link.

avast! Home Edition - free antivirus                   avast! Professional Edition with anti-spyware
Antivirus and anti-spyware                             60 Day Free Trial
Anti-rootkit protection                                Antivirus and anti-spyware
Secures email and chats                                Anti-rootkit protection
Free for home users only                               Secures email and chats
                                                       Safer web surfing
                                                       Intelligent scanning
                                                       Faster updates

Pricing: Free and Pro

 Licenses   1 Year    2 Years    3 Years

 1          $ 39.95    $ 57.94   $ 74.13

                                                                   Table of Contents  Index

 Licenses    1 Year    2 Years   3 Years

 2-4         $ 33.95   $ 49.24   $ 63.00

 5-9         $ 28.95   $ 41.94   $ 53.63

 10 - 19     $ 24.95   $ 35.94   $ 45.83

 20 - 49     $ 20.95   $ 30.34   $ 38.79

 50 - 99     $ 17.95   $ 25.94   $ 33.13

 100 - 199   $ 15.09   $ 21.88   $ 27.99

Home and Home Office
3-User McAfee Total Protection
Ultimate, award-winning PC and online security for total peace of mind

       Anti-virus
       Anti-spyware
       Anti-spam
       Anti-phishing
       Two-way Firewall
       Advanced Website Safety Ratings
       Identity Protection
       Parental Controls
       Data Backup
       Advanced Home Network Protection

1-Year Subscription - $39.99
McAfee Total Protection 2-Year Subscription - $79.99 (Save $80)

Small and Medium Business
1 Year Subscription - from $44.10 / License
2 Year Subscription - from $66.15 / License
3 Year Subscription - from $77.18 / License

Complete Desktop Protection
Website Protection
Risk and Compliance

Anti-virus, anti-spyware and desktop firewall, PLUS website blocking, content filtering,
vulnerability scanning and PCI compliance with automatic updates and an online
management portal hosted by McAfee – so there is no additional hardware or software to

                                                         Table of Contents  Index

  For larger businesses and enterprise, see site for details.

  Norton™ AntiVirus 2010
  Tough on threats. Easy on system performance
  1 Year - $39.99
  2 Year - $74.99

  Norton™ Internet Security 2010
  Detects and eliminates threats. Won't slow you down
  1 Year - $69.99
  2 Year - $114.99

  Norton 360™ Version 3.0
  The industry's fastest, lightest, most complete security solution
  1 Year - $79.99
  2 Year - $134.99

  Norton 360™ Version 3.0 Premier
  The most complete security solution plus expanded storage
  1 Year - $99.99
  2 Year - $174.99


  My Lockbox

        Very easy in use
        Almost any folder on your computer can be password protected
        Instant protection - no file scrambling or moving to another place
        Lockbox folder is inaccessible even by the system administrators
        Lockbox folder is inaccessible both locally and remotely.
        Lockbox folder can be protected in Windows safe mode
        Windows XP x64 support
        Hotkeys support - you can popup Control Panel with a simple keystroke.
        Skinned user interface
        Freeware

  Keep your private files into password protected Lockbox

                                                                Table of Contents  Index

 My Lockbox™ is security software which enables you to password protect any folder on your

 The protected folder (lockbox) is hidden from any user and application of your system,
 including Administrator and System itself. It is impossible to access the lockbox not only
 from the local computer, but also from the net.

 The program is extremely easy to use. You can set the lockbox location and the password
 during the setup procedure. After the setup is done, lockbox will be hidden and locked until
 you enter the valid password.

 My Lockbox Control Panel allows you easily change basic lockbox parameters: lockbox
 location, protection status, and password.

 In addition, skinned user interface lets you choose from different skins to select the most
 comfortable look and feel of the software.

 Pricing: Free


 Monitoring, Analysis and Reporting Software

 WebSpy’s software solutions provide a transparent view over organizations’ Internet, email
 and network usage. WebSpy enables organizations to protect and maximize their Internet
 investment and enjoy the benefits of a web-enabled environment.

 Products and Pricing:
 Free Trials and Pricing (where published)

 Analyzer Standard - $295/year
 14 Day Trial
 Comprehensive Internet reporting and analysis. Can import up to 2GB of log file data and is
 ideal for smaller size organizations.

 Analyzer Premium
 30 Day Trial
 Comprehensive Internet and email reporting and analysis. Can import up to 4GB of log file
 data and is ideal for small and medium size organizations.

 Analyzer Giga
 30 Day Trial
 Comprehensive Internet and email reporting and analysis. Can import unlimited volumes of
 log file data and is ideal for large and enterprise organizations.

                                                          Table of Contents  Index

 Vantage Premium - 30 Day Trial
 Interactive reporting interface into all areas of Internet, email and network usage within an
 organization. Can import up to 6GB of log file data and is ideal for small and medium size

 Vantage Giga - 30 Day Trial
 Interactive reporting interface into all areas of Internet, email and network usage within an
 organization. Can import unlimited volumes of log file data and is ideal for large and
 enterprise size organizations.

 Vantage Ultimate - 30 Day Trial
 Interactive reporting interface into all areas of Internet, email and network usage within an
 organization. Can import unlimited volumes of log file data, enables secure report
 distribution and is ideal for medium to enterprise size organizations.

 WebSpy Live - $150 USD/year - 14 Day Trial
 Ultimate tool for real-time, Internet and email monitoring. WebSpy Live works in the
 background and displays alerts in an unobtrusive dialog as Internet or email misuse occurs.

 WebSpy Sentinel - $150 USD/year - 14 Day Trial
 Advanced data traffic capture application that logs all web, mail, newsgroup, telnet, FTP and
 POP3 traffic on your network.

 FlowMonitor - 30 Day Trial
 Records Netflow information from supported Cisco® routers to provide an exact log of your
 Internet usage. By importing this information into WebSpy Vantage or Analyzer it can be
 used to reconcile billing with your Internet Service Provider, or charge client sites for
 bandwidth usage.

 Insight for Microsoft® SBS Premium - 30 Day Trial
 Essential reporting tool for users of Microsoft® Small Business Server (Premium Edition).
 Provides detailed information on user web browsing, email activity and security information
 such as external attacks and blocked outgoing requests.

 Create random passwords that are highly secure and extremely difficult to crack or guess
 due to an optional combination of lower and upper case letters, numbers and punctuation


                                                          Table of Contents  Index

The term CAPTCHA (for Completely Automated Turing Test To Tell Computers and Humans

CAPTCHAs have several applications for practical security, including (but not limited to):

Preventing Comment Spam in Blogs - Most bloggers are familiar with programs that
submit bogus comments, usually for the purpose of raising search engine ranks of some
website (e.g., "buy penny stocks here"). This is called comment spam. By using a CAPTCHA,
only humans can enter comments on a blog. There is no need to make users sign up before
they enter a comment, and no legitimate comments are ever lost!

Protecting Website Registration - Several companies (Yahoo!, Microsoft, etc.) offer free
email services. Up until a few years ago, most of these services suffered from a specific type
of attack: "bots" that would sign up for thousands of email accounts every minute. The
solution to this problem was to use CAPTCHAs to ensure that only humans obtain free
accounts. In general, free services should be protected with a CAPTCHA in order to prevent
abuse by automated programs.

Online Polls - In November 1999, released an online poll asking
which was the best graduate school in computer science (a dangerous question to ask over
the Web!). As is the case with most online polls, IP addresses of voters were recorded in
order to prevent single users from voting more than once. However, students at Carnegie
Mellon found a way to stuff the ballots using programs that voted for CMU thousands of
times. CMU's score started growing rapidly. The next day, students at MIT wrote their own
program and the poll became a contest between voting "bots." MIT finished with 21,156
votes, Carnegie Mellon with 21,032 and every other school with less than 1,000. Can the
result of any online poll be trusted? Not unless the poll ensures that only humans can vote.

Preventing Dictionary Attacks - CAPTCHAs can also be used to prevent dictionary attacks
in password systems. The idea is simple: prevent a computer from being able to iterate
through the entire space of passwords by requiring it to solve a CAPTCHA after a certain
number of unsuccessful logins.

Search Engine Bots - It is sometimes desirable to keep web pages un-indexed to prevent
others from finding them easily. There is an html tag to prevent search engine bots from

                                                          Table of Contents  Index

   reading web pages. The tag, however, doesn't guarantee that bots won't read a web page;
   it only serves to say "no bots, please." Search engine bots, since they usually belong to
   large companies, respect web pages that don't want to allow them in. However, in order to
   truly guarantee that bots won't enter a website, CAPTCHAs are needed.

   Worms and Spam - CAPTCHAs also offer a plausible solution against email worms and
   spam: "I will only accept an email if I know there is a human behind the other computer." A
   few companies are already marketing this idea.

   Use reCAPTCHA on Your Site!

   reCAPTCHA helps prevent automated abuse of your site (such as comment spam or bogus
   registrations) by using a CAPTCHA to ensure that only humans perform certain actions.

   It's Easy. reCAPTCHA is a web service. As such, adopting it is as simple as adding a few
   lines of code on your site. For many applications and programming languages such as
   WordPress and PHP they also have easy-to-install plug-ins available.

   Pricing: Free

   There are two major players that offer total office productivity suites. I am going to
   introduce them here, as they are mentioned quite a bit throughout this book.


   Google Services & Tools - Toolbar, Google Web APIs, Buttons and much, much more…

   Google Web Search Features - Translation, I'm Feeling Lucky, Cached …

   Search by voice on Google Mobile App - Faster search for your iPhone and Blackberry. No
   typing required. Instant results.

   Google Docs - Find alternatives to Microsoft Word, Excel and PowerPoint, as well as a form
   builder and database application.

   Google Apps - Save time and money with Gmail, Calendar, Docs and more for your

   Connect with friends and family - Connect with friends and meet new people.

   Google Business Solutions - Google has a plethora of services which businesses can utilize
   to save time, money and resources; 25GB inboxes, instant messaging, voice and video
   chat, web-based docs, web-based calendar, mobile email and more. Below is an overview of
   their services. There are many more not listed and many in progress. Google is always
   growing and innovating new products and projects.

                                                           Table of Contents  Index

Advertise your business with Google AdWords
Google AdWords Promote your business alongside relevant Google search results and on the
Google advertising network. Easily control your budget and target prospects geographically.
Cut costs with hosted business email and more
Google Apps Gmail, Google Docs, Google Calendar and more – 25GB inboxes
Increase website conversions and marketing ROI
Use Google Analytics easy-to-understand reports to make measurable improvements to
campaigns and websites. Learn which keywords, sites and locations bring high-value traffic,
and be more informed about how visitors are reacting to your site's content.

Enhance your website
   AdSense - Earn revenue from your website
   Analytics - Analyze website traffic
   Checkout - Sell online
   Google Ad Manager - Manage your ad inventory
   Website Optimizer - Build effective websites
   Google Site Search - Add site search to your website
   Google Friend Connect - Grow viral traffic to your site

Increase your productivity
    Google Enterprise Search solutions - Search company information
    Google Apps - Communicate and collaborate
    Postini services - Secure your email
    Google Maps and Earth Solutions - Locate and visualize

Google Labs - Google Labs is a playground where adventurous users can play around with
prototypes of some of Google’s wild and crazy ideas and offer feedback directly to the
engineers who developed them. Please note that any program or feature in Labs is only the
first phase in a lengthy product development process and not guaranteed to make it onto is the other major player which offers a comprehensive suite of award winning
on-line business applications. You can use Zoho to run your business processes, manage
your information and be more productive while at the office or on the go.

Zoho continues to integrate its products with Google in order to make it easier to use
Google (Gmail and Google Apps). Last year Zoho integrated Google and Yahoo sign-ins,
allowing users to sign into Zoho using a Google or Yahoo account. Additionally, you can sync
up your contacts between the applications.

                                                         Table of Contents  Index
    AP P ITY SL A P!

    Productivity and                    Business Apps                     Utilities
    Collaboration Apps
    Zoho Mail                           Zoho CRM (3 Users Free)           Site 24x7
    Web-based Email Service             On-Demand CRM Solution            Website Monitoring Service
    Zoho Writer                         Zoho Discussions (2 Forums
    Online Word Processor               Free)                             Zoho Polls
                                        Customer and Employee Forums      Online Polls in a snap
    Zoho Sheet                          Zoho Meeting (One on One
    Spreadsheets Online                 Free)                             Zoho Viewer
                                        Web Conferencing, Remote          View and Share Documents
                                        Support                           Online
    Zoho Show                           Zoho Creator 2 Users Free
    Online Presentation Tool            Platform to Create Database       Zoho Challenge
                                        Apps                              Easiest Way to Evaluate
    Zoho Docs                           Zoho Invoice (5 Invoices Free)    Candidates
    Online Document Management          Online Invoicing Quick and Easy
    Zoho Notebook                       Zoho Projects (1 Project Free)
    Online Note Taker                   Project Collaboration Software
    Zoho Wiki                           Zoho Reports
    Easy to use Full Featured Wiki      Online Reporting & BI Service
    Zoho Share                          Zoho People (10 Users Free)
    Centralized Public Repository       HRIS & Applicant Tracking
    Zoho Planner                        Zoho Business (10 Users Free)
    Online Organizer                    Email Hosting & Office Suite
    Zoho Chat                           Zoho Marketplace
    Make Group Decisions Faster         Buy Apps or Post your own
    Zoho Gadgets                        Zoho Office for Microsoft
    Zoho CloudSQL                       SharePoint
    Zoho Plug-in for Microsoft Office   Zoho CRM Plug-in for Microsoft
    Zoho Browser Plug-in(IE,            Office
    Firefox)                            Zoho on Facebook
    Zoho on Mobile                      Zoho Calendar Plug-in for
                                        Microsoft Outlook

    Pricing varies, based on the service(s) that you use.



    With Postful, sending a letter is as easy as sending an email. You can even create unique
    email addresses for frequent contacts so that you don't have to type in their mailing address
    each time!

                                                                   Table of Contents  Index

Postful allows you to generate full-color letters and postcards using email, web forms, or
API calls. Send html documents, PDFs, digital photos, Office Docs, and more. They handle
the printing, folding, inserting, and delivery to the post office.

Email to Mail
There are two ways to send mail through email.
   1. You can send emails to with the mailing address in the
       subject line.
   2. Create custom email addresses (e.g. which are connected to
       one or many physical addresses.

You can either send your letters in the body of the email or include attachments with the
Web to Mail
You can easily send letters or custom postcards (using your own photos) using a simple web
form. Upload your own photo and create custom cards in minutes!
Postful contains a number of features to make your work easier. You can upload custom
letterhead on which every letter you send will be printed. Mailing lists can be setup and sent
to with a single email. Postcard designs can be customized and saved for future use.

Postcard Pricing (US only)

Payment amount          4.25" x 6" postcard

Individual mailings     $.59

>$100                   $.57

>$1000                  $.54

>$2500                  contact

US Letter Pricing

Payment amount          1st page      additional pages

Individual mailings     $.99          $.25

>$100                   $.89          $.23

>$500                   $.84          $.21

>$1000                  $.79          $.19

                                                          Table of Contents  Index

  Payment amount          1st page       additional pages

  >$2500                  contact        contact

  International Letter Pricing

  Payment amount          1st page       additional pages

  Individual mailings     $1.49          $.39

  >$500                   contact        contact

  Mail a letter…online. Send a letter to anywhere in the world starting at $0.99*

  You provide the letter and a mailing address and they do the rest! Within 24 hours, they will
  print your letter in color or black and white, address the envelope, pay the first class
  postage, and of course post your letter.

                                                                   Stamped           Return
      Type                  First Page     Additional Page
      US Mailing            $0.99*         $0.25*                  $1.00*
                            $1.99*         $0.25*                  Not Available


  The paperless postal system

  The end of snail mail and a future green alternative to wasteful direct mail advertising!

                                                             Table of Contents  Index

  Zumbox delivers paperless mail online – from street address to street address. What used
  to only be sent as paper mail can now be sent without the paper.

  They have created a nationwide paperless postal system with a Zumbox for every street
  address in the United States, including yours. Major cities, such as New York City and
  Minneapolis, MN are encouraging residents to claim and utilize their Zumbox.

  To get started, type in your name and street address on the home page. You will then need
  to wait for a piece of (snail) mail to arrive in your mailbox from the USPS which includes a
  pin number.

  Once you receive your pin number you can start viewing and sending mail via Zumbox in
  the same manner that you would via the post office.

  When you receive mail, you will see your mail as envelopes in your virtual inbox. Simply
  click an envelope and view your mail.

  From Zumbox you can send mail to:
      Any street address in the United States - more than 150 million of them
      Your mailing lists
      A specific geographic region - any city, state, ZIP code, county, street, building, or

  Also you can:
  Recall mail that has not yet been opened
  Tracking features let you see how many times your mail was viewed, deleted and printed

  Receiving mail via Zumbox is free for everyone.
  Individuals and Households may send postcards, letters, and other mailings to 50 street addresses
  each month at no cost.

  To send larger volumes of mail, you will be asked to pay postage at a rate of $0.05 per
  street address. Volume discounts are available.


     •   Free web-based email that can be accessed from anywhere
     •   Unlimited storage space
     •   Award-winning spam protection
     •   Attach up to 25MB of photos or files to messages (they have improved their tools to
         attach and view files)

                                                              Table of Contents  Index

   •   Easily view Word, Excel, and PowerPoint attachments right from within the web
   •   Status Updates - The homepage now displays status updates from your friends on
       the service. If a contact uploads new images to Flickr, for example, these updates
       will appear on your Yahoo Mail homepage (and also in Yahoo Messenger).
   •   MyPhotos - Yahoo has integrated Xoopit's 'MyPhotos' application into Yahoo Mail.
   •   Evite - Yahoo will also integrate Evite into Yahoo Mail, which will make it easier for
       you to create invitations based on your Yahoo address book

Yahoo Mail Plus
No graphical ads
Offline access with POP
200 Filters
No account expiration
Live customer care
Mail forwarding
AddressGuard / Disposable addressees

Pricing: Free and Plus
Plus - $19.99/year

Gmail is Google's free email service and, in my opinion, one of the greatest email systems
out there (free and paid).

Lots of Storage - 7GB of storage space
Outgoing emails are Ad Free - Gmail is sponsored by AdSense ads, so ads do appear on
the side panel of mail messages when you open them from within Gmail; however, Gmail
does not put ads inside messages or append anything to your outgoing mail, unlike its
Spam Filtering - Gmail has one of the most effective spam filters out there. I have
accounts with both Yahoo and Gmail and Gmail, and I receive far less spam in my Gmail
Virus Protection - Google has a pretty strict virus filtering feature which cannot be turned
off. One thing to note is that it prevents you from sending an .exe (executable) file as an
attachment. This is somewhat limiting but is in place to protect your email and everyone
POP and IMAP for FREE - Use Outlook or Entourage to check your Gmail account
Excellent Search Capabilities - Easily search your saved email and Talk transcripts
Google Talk Interaction - Gmail shows your Google Talk contacts on the left-hand side of
the screen, so you can see who is available and use Talk (instant message), voice or video
chat if you prefer.
Archive your Talk Transcripts - You can archive your Talk transcripts and store them
within Gmail, if you use Google Talk or Gmail as your Talk client. This will not work if you
use your Google Talk ID with a third party program (i.e., Trillian)

                                                         Table of Contents  Index

 Gmail Labs - Gmail Labs is a testing ground for experimental features that aren't quite
 ready for primetime. They may change, break or disappear at any time, but are worth
 checking out, as there are many, many cool tools and add-ons for your Gmail Account.
 Offline Access - You can access your Gmail, even when your computer is offline by
 downloading Google Gears, which is a browser extension for Internet Explorer and Firefox.
 New messages will be sent and/or received once you connect to the internet.
 More Access - Check email on your Mobile phone or get notifications on your desktop.
 Filters - Gmail's filters allow you to manage the flow of incoming messages. Using filters,
 which are based on a combination of keywords, sender, recipients and more, you can
 automatically label, archive, delete, star, or forward your mail, even keep it out of Spam
 Labels - Most of you are used to storing and organizing your messages in folders. Gmail
 works a bit differently. Labels do all the work folders do and give you an extra bonus: you
 can add more than one to a conversation. Once you've created a label, you can view all the
 messages with that label by searching, or by clicking the label name along the left side of
 any Gmail page.
 Conversations or Threads - Gmail groups all replies with their original message, creating
 a single conversation or thread. Replies to replies (and replies to those replies) are
 displayed in one place, in order, making it easier to understand the context of a message --
 or to follow the conversation
 RSS Feeds - You can subscribe to RSS feeds and receive the feeds as if they were mail

 Google Keyboard Shortcuts - Keyboard shortcuts help you save time by allowing you to
 never take your hands off the keyboard to use the mouse.

 Pricing: Free

 Gmail for Business (Google Apps) - Run your business, not your email server. Gmail for
 business offers 25GB of storage per user, powerful spam filtering, BlackBerry and Outlook
 interoperability, and a 99.9% uptime SLA.

 About Google Apps - Google Apps offers simple, powerful communication and collaboration
 tools for any size business – all hosted by Google to streamline setup, minimize
 maintenance, and reduce IT costs.

 Google Apps includes Gmail for business, Google Docs, Google Calendar, Google Sites, and

 Free 30 Day Trial
 $50 per user per year


 Email without the address

                                                          Table of Contents  Index

  Contactify is the best, fastest and easiest way to allow people to contact you online, without
  ever revealing your email address. Contactify allows you to maintain an online presence, on
  blogs, forums, social networks etc, whilst always guarding your privacy.

  Contactify provides you with a Contactify link that gives you your own private contact form.

  After signing up, you receive your own Contactify link. Post that link anywhere you like,
  online or offline. When someone clicks on that link they are taken to a contact form. They
  can then send you a message, but your email address is never revealed.

  Make as many Contactify links as you need, you can easily modify or delete them too!

  You can also embed the Contactify form on your site with a widget and let them contact you
  directly from your site.

  Pricing: Free


  Email with no regrets!

  Big String is a revolutionary new email service that allows you to control your sent

  Easily send, recall, erase, self-destruct and modify an email after it has been sent.

  BigString users have unprecedented control over all of their email, whether they choose to
  send it through the website or an email client such as Outlook.

     •   Free Email with unlimited Storage
     •   Self Destructing Email
     •   Recallable/Erasable Email
     •   Non-Forwardable Email
     •   Non-Printable/Savable Email
     •   Advanced Email Tracking

  Forget the attachment? No problem, recall and resend it or edit the already sent email!

  Choose the hard to print option and your messages are protected from printing, copying,
  being saved or print screened.

  No downloads, simple signup, simply amazing!

  BigString’s email tracker is available for the web-based versions of AOL, Yahoo, Gmail, MSN
  and on any email system in which email is sent through Outlook 2003 or Outlook 2007.

                                                             Table of Contents  Index

  You can send messages and have them appear as if they are being sent from your primary
  email (you do not have to use the BigString email as the from email address).

  Free or Upgrade
  Upgrade is $29.95 per year and includes:
  POP3 Access
  30 minute video email
  Unlimited Storage


  LetterMeLater allows you to schedule emails to send at any future date and time.

  Is email your info source of choice? Have you ever wished you could send yourself a friendly
  reminder, or perhaps you don’t want to forget your assistant’s birthday (which is a week
  from now)…

      •   Send emails later from your own email program
      •   Use LetterMeLater without even having to visit this website
      •   Create HTML emails! Use rich content to add style and structure
      •   Send emails from any of your email addresses
      •   Send recurring emails
      •   Your email will be the return address on the emails you send
      •   Import your contacts and create group mailing lists
      •   Send emails with carbon copies (cc) and blind carbon copies (bcc)
      •   Manage your emails, and edit them before they get sent if necessary
      •   The time of day to send is specified in your local time
      •   No advertisements will be sent with your emails
      •   Send scheduled txt messages to your cell phone
      •   Include file attachments
      •   The LetterMeLater Widget

Here are the steps to use LetterMeLater directly from your own email:

Create an email that you would like to be delivered at a later date (or dates) like you normally
would. It can even be reply or a forward.

Address the email to

Put the recipients, and time to send at the top of the message.     (This text will be removed
from the email)

                                                            Table of Contents  Index

Here is what you need to include:
    to: recipient(s)
    cc: recipient(s)
    bcc: recipient(s)
    when: date(s) to send - semicolon delimited for recurring emails
    options: any of these options: reminder, hidden, html

   *(only to: and when: are required)

You will immediately receive a response, indicating whether it was done successfully or not.
If it was, you will be able to see the email in your LetterMeLater account

The date format is flexible. You can either enter a time relative to the current time, or an
absolute time. Here are some examples:

      now
      next Friday
      next year
      2pm
      tomorrow 4:02 am
      4 hours
      45 minutes
      Sunday January 1, 2012 at 6:00 AM

Recipients can either be email addresses or group names. Each entry must be separated by a
comma(,) or a semi-colon(;). or you can put multiple entries on separate lines, for example:

You will need to do it this way if your email client has word-wrap, and your lines are long
enough to get wrapped.

Creating groups will greatly simplify addressing emails. For example:
Create a group called 'me', with your email address as the only contact in that group. Then
when sending yourself a reminder, all you need to write is: to: me

HTML - If your email program won't allow you to edit the HTML source of your emails, you can
do it here! If you send an email in plain text with html code in it, use the option: html and
your email will be delivered as html to your recipients. Otherwise the format of your emails
will be automatically detected, and therefore the format does not need to be specified.

Email messages are not always instantaneous!           It usually takes only seconds, but could take
minutes or even hours. Be patient.

Pricing: Free or Upgrade

                                                                         Upgraded account
                    Free Account
                                                               $19.95/year per email address
  Number of emails scheduled per month - 30            Number of emails scheduled per month - 400
  Number of recipients per email message - 10          Number of recipients per email message - 400
  Number of recurrences per email message - 20         Number of recurrences per email message - 400
  Size limit of attachments per email message - 2MB    Size limit of attachments per email message - 10MB
  Size limit of total attachments per account - 10MB   Size limit of total attachments per account - 50MB

                                                                   Table of Contents  Index

 Hosted Exchange enables you to take advantage of the latest email technologies without the
 the hefty price tag.

 With hosted exchange, the servers are located in a secure data center and are owned,
 maintained, updated and backed-up by a third party. Businesses then “rent” and pay only
 for the services that they need – no more, no less.

 With a hosted Exchange service, all of your email, tasks, contacts, calendars and files are
 stored on the servers of the hosting provider and can be accessed in multiple ways: Via
 Microsoft Outlook from your PC’s desktop or through Outlook Web Access via a web browser
 on any device (computer, smartphone, etc.) that has an internet connection.

 With a hosted exchange, you can have the email infrastructure of a fortune 500 company,
 for as little as five dollars per month.

 Microsoft Exchange Online

 Microsoft Exchange Online is a hosted enterprise messaging solution based on Microsoft
 Exchange Server 2007 and provides the following:

    •   Improved e-mail security
    •   “From-anywhere” access to e-mail for your employees
    •   Enhanced operational efficiency for your IT staff
    •   5GB mailbox storage per standard license, configurable up to 25GB per mailbox

 Free 30 Day Trial
 Starting at $5 per user per month (minimum of 5 users)

 Complete Hosted Exchange

 Boost productivity with Microsoft Exchange, the world’s most used business messaging
 platform. Employees can collect, organize and share data anytime and from anywhere via
 Outlook or a web browser.

                                                          Table of Contents  Index

  If you are large enough to benefit from Exchange Hosting but small enough that you don’t
  want to deal with all the issues of implementing and administering an Exchange server,
  DNAmail services are ideal for you. Enjoy the same enterprise-strength IT solutions larger
  companies use at a low monthly fee you can easily afford.

  All Plans Include:
  Free 30 Day Trial
  No Setup Fees
  Outlook Web Access
  Global Address List

           Personal Mail                     Standard Mail                         Unlimited Mail
         $2.95/mo – 1GB                     $8.95/mo – 3GB                   $12.95/mo – Unlimited
  FREE Exchange 2007 Spam Filtering             FREE 50MB of SharePoint storage for each account
  FREE Anti Virus Included                        FREE Outlook 2007/Entourage 2008 Software
  FREE Weekly & Daily Backup                           FREE Exchange 2007 Spam Filtering
  PST Import/Export Tool                                    FREE Anti Virus Included
  Public Folders                                          FREE Weekly & Daily Backup
  Global Access List                                         PST Import/Export Tool
  Outlook Web Access 2007                                         Shared Folders
  Microsoft Exchange Server 2007                                  Public Folders
  99.9% Uptime Guarantee                                        Global Access List
                                                     Shared Address List, Tasks and Calendar
                                                                Group Scheduling
                                                                   Mobile Sync
                                                                   MAPI Access
                                                               Outlook Anywhere
                                                           Outlook Web Access 2007
                                                          POP3, SMTP & IMAP Access
                                                            Offline Access to Outlook
                                                        Microsoft Exchange Server 2007

        Additional Service                          Monthly                     Setup Fee
  Blackberry Mobile                   $9.95/user                      $19.95 (One time per user)
  iPhone Mobile                       $1.95/user                      Free
  Windows Mobile                      $1.95/user                      Free
  Office Communicator                 $7.00/user                      Free
  Hosted Filtering                    $2.00/user                      Free
  Archiving for Hosted Exchange       $12.95/user                     Free
  Hosted Continuity                   $4.95/user                      Free
  Active Directory Sync               $1.95/user                      $19.95 (One time per domain)


                                                                Table of Contents  Index

Backup and restore Gmail emails

If you decide to use Gmail and your emails are critical and important to you, you should
consider backing up your email on a regular basis. Gmail rarely goes down, but like any
other computer related program, there is always the chance that the site can go down and
be inaccessible at times.

Gmail backup will backup all of your mail including all applicable mail information (labels,
date, sender information, etc.). It uses the Gmail built in IMAP capability to backup the
email and save the messages in Microsoft EML format which will allow you to restore your
email to another email client such as Microsoft Outlook.

The Gmail Backup is available in two versions (Windows and Linux). The Windows version
comes with a user friendly interface: Simply enter your email address and password then
select the folder where you want to store your backup to. Next, click on the Backup button
to start performing the backup.

Pricing: Free

                ALSO SEE  Backupify

Microsoft Outlook is probably the most widely used email program in use today. Like with
everything else though, it has its flaws. With that said, programmers around the globe have
worked diligently to make it better by creating add-ons to help you better manage your

The Outlook plug-in that finds people & email in your inbox

When you open an email message, Xobni will display a profile of the sender which
automatically pulls a telephone number from the signature of the email and lets you know
how much email you’ve sent to each other. Additionally, a list of all emails and attachments
are displayed.

                                                         Table of Contents  Index

Skype and Vonage users - Xobni includes a click to call button

Xobni – Free
Lightning-Fast Email Search
Search email & people faster than you can type
Contact info, profile pictures, company info, job titles, all organized - Automatically
Discover Connections - Xobni searches the web for information about your contacts -Facebook, LinkedIn, Hoovers
information & more, brought into Outlook
Threaded Conversations - Email how it was meant to be read, with conversations in context
Discover hidden associations between your contacts
Find Attachments - Historical attachments available instantly without searching
Xobni Plus - $29.95
Additional computers per user - $9.95/computer
Advanced Search - Use the Search Builder, boolean queries, phrase searches...
AutoSuggest - Access all your Xobni contacts when composing messages
Advanced Filters -Filter results in the Conversation and Network panes
Unlimited PSTs - Search results contain all email, attachments and contacts from every Outlook data file
Appointments and Tasks - Outlook Calendar events now appear within Search Results and Profiles

The Outlook plug-in to help you organize your email and manage your inbox

ClearContext scans your email and automatically color codes all emails, appointments and
tasks according to the subject matter and how frequently you correspond with the sender.

Example: Emails from a VIP (client, boss, etc.) will be coded in red, while spam will be
coded in gray.

ClearContext will also remind you to follow up on emails from important contacts that
haven’t been answered.

                                                                     Table of Contents  Index

Personal – Free                                  Professional (Additional Features) - $89.95
Email filing and inbox organization              Project Management
Automatic Filing Suggestions                     Turn email into tasks
One-click filing for messages and threads        Turn email into appointments
Unsubscribe to mute unwanted threads             Defer messages to deal with later
Automatically process "bacn" messages            Delegate messages to other people
Auto-Assign rules engine                         ClearContext Dashboard control panel
Contacts, attachments and threads                Project Dashboard consolidated views
View contacts and attachments for each folder    Schedule a meeting within your email
Attachment Explorer to browse images and files
Threaded conversation views
Prioritize and highlight important messages

Volume Discounts Available

Mail search in Outlook – the easiest way

Lookeen is an add-in application for Microsoft Outlook 2003 and 2007. The search tool is
seamlessly integrated in your Outlook and will search everywhere in your Outlook data,
including tasks, appointments and archived folders.

Results are super fast and sorted by type. Once your search results are returned, you can
click a button to bring up all content associated with that particular name or email thread.

       Lookeen will find every mail in all stores and archives
       Use innovative features to search faster than ever in Outlook
       Search synchronous for mails, attachments, appointments, tasks, notes and contacts
       Central Indexing in companies
       Searching in external PST-Files or archives

Pricing: $39.80
14 Day Free Trial
Volume discounts are available for 10 or more users

Postbox offers you powerful new ways to find, use, and view email messages and content,
organize work life, and simply get things done. Postbox works behind the scenes to catalog
everything in your email: every bit of text, every contact, address or link, every picture,
document or attachment. This smart information engine provides you with ultra-fast search,
smarter and more intuitive views, and tools to help you organize and focus.

                                                             Table of Contents  Index

      Powerful Message and Content Search                 Manage Multiple Windows Using Tabs
      Direct Access to Files, Images, Links and More      Simplified Account and Folder Browsing
      Search within the Compose Window                    Organize Messages and Content by Topics
      Find by Contact                                     Easy Topic Creation
      Powerful Address Auto-Complete                      Quick Message Archive
      Conversation Views Make Sense of Email              Flexible Message Editing and Annotation
       Threads                                             To-Do Tagging
      Inspector Pane Summarizes Key Content

Postbox 1.1 - $39.95
A single-user license for Postbox 1.1 that you can install on any computer you personally
use - PC, Mac, or both! Volume discounts available.
+ Lifetime Upgrades Option $24.95
This one-time purchase option gives you access to all future major upgrades of Postbox
(e.g. 2.0, 3.0, etc).

Email Templates™ is an extension to Microsoft Outlook designed to send personalized
messages rapidly to individuals and multiple recipients.

Email Templates provides any easy way to deal with repetitive email tasks. Instead of
typing similar messages over and over again, or cutting and pasting from other documents,
you simply select a template from the menu. By communicating quickly, you save valuable
time. Email Templates allows you and your office to operate in a smooth, organized manner,
alleviating time-consuming tasks and ultimately increasing productivity.

Email Templates can be easily used by everyone who uses email to quickly and efficiently
customize, create and answer email.

Time Saving Features
    Reply to messages with a single click
    Apply templates to multiple messages with a single click
    Quick paste text through quote templates
    Send messages directly to the outbox for single or multiple emails
    Pre-addressed templates
    Automatic template activation through inbox rules

Personalized Features
    Personalize Replies
    Send Template Messages To Contacts
    Access Contact Properties As Template Elements
    Create Templates with HTML Formatting
    Set Message Options In Templates
    Support For Templates With Attachments

                                                               Table of Contents  Index

Customizable Features
    Use Templates To Create New Messages
    Forward Messages Through Templates
    Organize Templates In Subfolders/Submenus
    Shared (Public) Templates
    Extend The Product Through Scripting

30 Day Free Trial
New license comes with 3 Months Maintenance
 Single User - $79.00
 5 User Team License - $299.00
 10 User License - $499.00
 25 User License
 50 User License - $1,499.00
 100 User License - $1,999.00

Prompts you when you are going to reply to everyone - preventing you from sending out
potentially confidential information you may not want to share.

Prompts you before sending with a confirmation message if you were BCC'd on the message
to prevent you from inadvertently "spilling the beans" that you were BCC'd on that message

Pricing: $14.95

Schedule Recurring Email

Sends emails on a regular basis – include real-time files or folders with the email on the
scheduled date.

Eliminate tedious repetitive email chores. Schedule an automatic email that will go out at
intervals that you define. For example, you can send reminder emails for
weekly/monthly/quarterly meetings or birthdays.

You can also send individual files or send an entire folder. When the email gets sent, all files
in that folder at the time of the sending are selected as attachments and sent to whatever
email address you specify. Unlike using outlook templates which grab the attachment at the
time the email template is created, this add-in grabs the attachment at the time the email is
sent so that if changes are occurring on a regular basis , the most recent copies will be
picked up and delivered. This feature is useful if you don't know the name of the files that
you need to send ahead of time.

Features of the Schedule Recurring Email add-in include:
    Sends the message at daily, weekly, monthly or yearly intervals

                                                           Table of Contents  Index

          Address the email to one person or to multiple recipients
          Continue to send the messages until a certain date, 'x' number of times, or have no
           end date at all
          View the entire list of pending emails at a glance
          Attach a files (or even folders) to the outgoing email
          Integrates directly into Outlook for easy access
          Works with Microsoft Outlook 2007, Outlook 2003, Outlook 2002, and Outlook 2000

  Pricing: $29.95


  Send and receive faxes by email. Never miss another fax!

  eFax lets you send, receive and store faxes online (anywhere you have an internet
  connection. Get rid of costly unreliable fax machines and fax from anywhere with your
  desktop, laptop or PDA.

  eFax Plus                                                       eFax Pro
  $10 Setup Fee                                                   $19.95 Setup Fee
  Monthly - $16.95/mo                                             Monthly - $19.95/mo
  Annual Membership - $169.50 or $14.13/mo (save up               Annual Membership - $220 or $18.34/mo (save 1
  to 2 months)                                                    month)
  Receiving faxes:                                                Receiving faxes:
  130 FREE pages every month! Then $0.15/pg                       200 FREE pages every month! Then $0.10/pg
  With toll-free numbers all incoming pages are $0.20/pg          With toll-free numbers all incoming pages are $0.20/pg and
  and there are no free pages included                            there are no free pages included
  Sending faxes                                                   Sending faxes
  30 FREE pages every month! Then $0.10/pg                        With eFax Pro, there are no free pages included. Higher
  $3.00 monthly credit is included (approximately 30 pages) for   resolution pages that take longer to send may cost
  outgoing fax pages. Higher resolution pages that take longer    more
  to send may cost more                                           Only $0.10/pg

                                                                               Table of Contents  Index

Toll Free or Local Numbers - You can choose a toll free or local number and send and
receive faxes to and from any fax machine in the world
Receive Faxes as Email - Your faxes arrive in your email inbox and are stored in your
online account for easy access
Fax from Any Application - You can quickly send faxes from any Microsoft Windows®
application. Just click the RingCentral Fax icon on your application toolbar, or select it from
the File menu.
Secure Faxing - Outgoing faxes are transmitted over an encrypted connection. Also, you
can keep your incoming faxes in your password-protected online account.
Edit and Sign Faxes Electronically - The acclaimed RingCentral fax editing software is
included with your account. You can preview and print faxes, design custom cover sheets,
annotate, and sign your faxes electronically.
Outlook Integration - You can receive faxes in your Outlook Inbox, and get fax numbers
from your Outlook Contacts while sending a fax.
Fax Alerts - Get text messages on your cell phone or PDA alerting you to new faxes. Never
miss an important message or fax.
Detailed Fax Logs - A record of your faxes is stored in your web-based account. You’ll see
who called, the phone number, and the date, time, length, and result of the transaction.
Web-based Account Management - You can easily configure your account from the Web,
view faxes that you’ve received and sent, and examine fax logs.

All Plans Include:
     Toll free or local number- Same low price
     Receive and send faxes by email and online account
     Send faxes from any application
     Receive fax alerts on your cell phone
     Block junk faxes
     Sign and edit faxes electronically - free software
     Works even if your PC is turned off - never busy
     Does not require a special fax modem
     Does not require an extra phone line
     Transfer existing toll free number

Free Trial for Fax 300 Plan
Sign up for an annual plan and save 20%

Fax 300 – $9.99/mo                   Fax 1000 - $24.99/mo                  Fax 2500 - $59.99/mo
Free Trial                           FREE Pages included monthly * -       FREE Pages included monthly * -
FREE Pages included monthly * -      1000                                  2500
300                                  Low price for additional pages * -    Low price for additional pages * -
Low price for additional pages * -   4.9¢                                  3.9¢

*Assumes fax transmission time of 1 minute per page

Additional Options:
True 800 number - $15 one time setup fee
Vanity number - $30 one time setup fee
Additional fax numbers - $4.99

                                                                      Table of Contents  Index

Send and receive faxes using your email address, or by logging into your own personal
MyFax web fax account. No fax machine, no paper, no chemical toners or messy ink, no fax

Local or Toll Free Fax Number - Choose either a local or toll free fax number at no extra
Fax by Email - Send and receive faxes from your existing email account.
Fax by Web using MyFaxCentral - Log on to the MyFax website to send/receive faxes,
update account information, more.
Account Setup Wizard - For new users this tool helps you set up your account for the first
Contact Books - Manage all of your fax contacts from one central location in MyFaxCentral.
Conveniently upload or download contact lists in CSV format.
Send and Receive Faxes from up to 5 Email Addresses - Have more than one email
address? Configure MyFax to send and receive from up to 5 email addresses.
Works with any Fax Machine - Send Internet faxes to any fax machine worldwide. Faxes
sent to you land in your email Inbox.
Add Cover Pages - Personalize your faxes. Include your logo.
1 Year Archive Period - Store inbound and outbound faxes online for up to 1 year, or save
them on your hard-drive for as long as you choose.
Auto Resend - Failed fax transmissions are reattempted twice.
Schedule Delivery - Send faxes instantly or at a scheduled date and time.
Delivery Confirmation - Fax confirmations are emailed to you. No more walking back to
the fax machine to wait for confirmations.
Easily Identify and Control Junk Faxes! - Automatically identify junk fax based on key
criteria, and then move it to the Junk Fax Folder. Report any junk faxes you receive.
Around-the-Clock, Free Customer Service - World-class customer support by phone and
email is free to all MyFax customers.
ACT!® Integration - Send and receive faxes from within ACT! Check the status of
outbound faxes, check last 1 year worth of incoming faxes, and append faxes to contacts.
Microsoft® Office Integration - Fax your Excel, Word and PowerPoint documents directly
from Microsoft Office 2003 and 2007. Click for example
Microsoft Outlook® Faxing - Send faxes directly from Microsoft Outlook with just one
click. Make use of existing Outlook address books.
Fax 178 Document Types - Attach up to 178 document types to your Internet faxes.
Send Adobe® PDF, Microsoft Excel®, plus 176 other types, directly from your PC.
Send to Multiple Recipients - Send your fax to 9 different fax numbers at once, or up to
50 fax numbers at once from MyFaxCentral.
Wireless Faxing - Send and receive faxes through your handheld device. Works with
Blackberry™, Palm® Treo™, more. Receive fax notifications on your cell phone via text
Free Online Reporting - Real-time fax usage reports are available by logging on to the
MyFax website.
Private and Secure - Faxes arrive in your private email inbox.
Always On - Receive faxes whether your computer is on or off.

                                                        Table of Contents  Index

 30 Day Free Trial includes:
     Local or toll-free fax number
     Free access to the MyFaxCentral website
     The same features as full subscribers
     100 free sent pages
     200 free received pages
     No setup fee

 Best Value - $10/mo or                 Most Popular - $20/mo                 Fax More - $40/mo
 Send 100, receive 200 pages/mo         Send 200, receive 200 pages/mo        Send 400, receive 400 pages/mo

 Additional pages are 10¢ each unless sent outside the free faxing zone (see site for international

 Send a fax for free - Send a fax for free to anywhere in the U.S. and Canada

 Pricing and Info:

 Free Fax                                                   Premium Fax
 Ad on the cover page                                       Just $1.99 per fax (PayPal)
 Fax 1 document - maximum 3 pages                           Fax 1 document - max 15 pages
 Maximum 2 free faxes per day                               Priority delivery
 Fax a .DOC, .DOCX, or .PDF file (Maximum 1 file per fax)   No ad on the cover page
 OR Enter Text to Fax - You cannot send both in the         Or, no cover page at all
 same fax

                   ALSO SEE  VoxOx  scanR  qipit

 Instant messaging (IM) is real-time text-based communication between two or more
 people over the internet or internal network/intranet. IM chat happens in real-time;
 however, some allow the sending of messages to people not currently logged on (offline
 IM allows immediate receipt of acknowledgment or reply. In certain cases Instant Messaging
 involves additional features, such as the integration of web-cams, or the ability to talk
 directly for free over the Internet.

                                                                       Table of Contents  Index

Communicating through IM allows for a conversation to be saved for later reference, as
Instant messages are typically logged in a local message history. This can be helpful when
you want to refer back to a previous conversation.

Instant Messaging is very easy to use, but only helpful if your friends and colleagues are
available through IM.

Instant Messaging Aggregators
People have different preferences….Some people use AIM to chat, others use Yahoo
Messenger. An IM aggregator is a utility that connects the multiple platforms together, so
for example, if you use AIM, you can use an IM aggregator to chat with your friends or
colleagues who use alternate chat platforms (i.e., Yahoo Messenger, MSN, etc.)

AIM (AOL Instant Messenger) Send messages instantly

Lifestream - Keep Tabs On Your Buddies - The new Lifestream feature lets you stay on top
of what your AIM Buddies are doing by allowing you to add a variety of accounts such as
Facebook, Twitter and YouTube. Get status updates from your AIM Buddies, post photos
and leave comments to stay connected.
Comments - Post Real Time Comments - Leave comments for your friends instantly. When
you leave a comment on a friend's AIM Lifestream, the comment will post back to Facebook,
Twitter and others.
Mobile - AIM On the Go - AIM is available on most Mobile phones. Get the newest version
of AIM on your iPhone, Blackberry or Windows Mobile.

AIM Express - IM your friends from your browser - Free, fast, and no download required.

                                                        Table of Contents  Index

Instant Messaging - Send text messages in real-time to your friends on Yahoo!
Chat Rooms - Join a chat room to meet new friends while you discuss your favorite topics.
Photo Sharing - Share photos from your desktop or Flickr, and then discuss them over IM
while you and a friend view them together.
Free PC-to-PC Calls Anywhere in the World - Make a voice call to another Yahoo!
Messenger user for free (microphone and speakers/headset required).
Phone Out (PC-to-Phone Calls) - Call friends on their regular or mobile phones from
Messenger for as low as 1¢ a minute (Phone Out account required).
Phone In (Get a Phone Number for Messenger) - Get a new phone number that allows
you to receive calls in Yahoo! Messenger (Phone In account required).
SMS (Text Messaging) - Send text messages from Messenger to your friends mobile
phones for free.
Webcam - Plug in your webcam to share live video with your friends on Yahoo! Messenger.
IM Conferencing - Instant message with many friends at once in a conference room
(includes voice capabilities, where available).
IM with Friends on Other Networks - IM with friends who use Windows Live™
Messenger, Reuters Messaging, and Lotus Sametime — right from Yahoo! Messenger.
File Transfer - Send files instantly to a friend while you IM (2GB limit).
IM Forwarding to Mobile - When you sign out of Messenger, have new IMs sent to your
phone as text messages.
Contact Search Bar - Quickly find a contact to IM, call, SMS or more.
Yahoo! Search - Start a web search right from your Yahoo! Messenger window.
Yahoo! Address Book - View and edit your Yahoo! Address Book information for your
contacts right from Messenger.
Stealth/Privacy Settings - Make yourself appear online to some friends, and offline to
Call Forwarding - Have incoming calls to Messenger forwarded to another phone number,
even if you're signed out (Phone Out account required).
Yahoo! Mail alerts - Get notified when new a new Yahoo! Mail message arrives.
Voicemail: When friends call you on Yahoo! Messenger, they can leave you a voicemail if
you're unavailable.
Message Archiving - Maintain a private archive of your IM conversations.
Buzz Alert - Get your friend's attention with a click of the Buzz button.
Yahoo! Updates - Get real-time updates in Yahoo! Messenger about what your friends are
posting online, reviewing and generally buzzing about
Yahoo for iPhone - Take the best of Messenger anywhere with Yahoo! Messenger for

Pricing: Free

                                                       Table of Contents  Index

Google's approach to instant communications

Instant messaging - Chat with all of your Google Talk and Gmail contacts in real time.
Free PC-to-PC voice chat - You can talk to anyone else for free who's online and has the
Google Talk client.
Gmail notifications on your desktop - When you're signed into Google Talk, you'll be
notified of new messages in your Gmail inbox.
Translation bots - Send a message in one language and have it instantly translated into
AIM® buddies - Now you can see and chat with your AIM and Google Talk buddies at the
same time, right from Gmail.
Group Chat - You can now invite multiple people to chat with you in a group using the
Google Talk Gadget. When you're chatting with a friend, just click on the "Group Chat"
button to invite one or more friends to join the conversation.
Offline Messages - Now if your friends have chat history enabled, you can send them
messages even when they're not online.
Unlimited File Transfers - Send unlimited files and folders to your friends through Google
Talk. There is no restriction on the file type or size and the peer-to-peer transfer is fast and
Voicemail - If your friends aren't around to answer your call, you can leave them a
voicemail message instead. Just record your voice after the "Meep" and your friends will get
an email to their Talk contact address with the voicemail attached as an audio file. They can
play your message when they check their email and save it for as long as they want.
Google Talk for the iPhone - Chat with your buddies while on the go, with a version of
Google Talk designed specifically for the iPhone. No need to download or install anything.
Start chatting from your iPhone's browser at:

Gmail Chat
Gmail, Google's free email service, offers built-in chat using the Google Talk network.

Built-in chat - Gmail has chat built right in, so you can easily switch between emailing and
instant messaging with your contacts
Video chat - See and hear your friends with high quality video. Get the plug-in
Voice chat - Free PC-to-PC voice calls to any of your Gmail contacts. Get the plug-in
Invisible mode - Appear to be offline when you don't want to be interrupted
Group chat - Invite multiple people to chat with you in a group
Chat history - If you use Google Talk with a Gmail account and all of your chats are saved
to a searchable archive in Gmail
Reply by chat - When the contact who sent you an email is online (in Google Talk or
Gmail), you have the option to reply to that person by chat

Pricing: Free

                                                           Table of Contents  Index

Campfire is like instant messaging, but designed exclusively for groups

Campfire is a web-based group chat tool that lets you set up password-protected chat
rooms in just seconds.
    Invite a client, colleague, or vendor to chat, collaborate, and make decisions
    Link to a room on your intranet for internal communications
    Share text, files, and code in real time
    Save transcripts so you don’t forget
    Nothing to install – Works directly in any internet browser
    iPhone compatible

30 Day Free Trial
Free                  Basic - $12/mo       Plus - $24/mo        Premium - $49/mo      Max - $99/mo
Chatters - 4          Chatters - 12        Chatters - 25        Chatters - 60         Chatters - 100
File Storage - 10MB   File Storage - 1GB   File Storage – 3GB   File Storage – 10GB   File Storage – 25GB

Instant messenger that can also be setup for team chat and embedded (i.e. in blogs)

       Chat with Groups
       Easy Embed of Chat Boxes
       Search Chat History

Live Support - Get your clients to chat with your support representatives live and resolve
their issues instantaneously.
Shoutbox - Embed a shoutbox in your blog/website for your visitors to interact among
Live Chat - Communicate live with your blog/website's visitors. Get their feedback live.
Group Chat - Group your contacts based on different criteria. Chat easily with groups
instead of adding contacts individually each time.
Multi-Protocol Support - Access Yahoo, Google, MSN, AIM, ICQ & Jabber IMs all at one
place - Conference chat with your contacts from multiple Instant Messaging (IM) networks.
Add Calendar Events - Add events and make appointments in your calendar by typing out
simple chat messages.
Check your Email - Read your latest emails and also compose emails from within Zoho
Chat. Get notified when you get new email.
Share your Desktop - With a single click, share your desktop instantly with people you are
chatting with.

Pricing: Free

                                                                 Table of Contents  Index

 Instant Messaging with no regrets!

 Big String is a web-based IM tool that is secure and self-destructing.

 When you send a message, it disappears after a pre-set interval.

 This service works in most browsers including Safari and Opera.

 Sign into all of your accounts at once.
     BigString
     AIM
     Yahoo
     MSN
     Google Talk

 Instant messaging (IM) aggregators are great if you utilize more than one IM service, like
 AOL and Yahoo or Gmail, etc. Now you can login to all of them at once and chat with
 everyone, no matter what network they are on.

 Meebo is web-based instant messaging for any computer and any IM network.

 Just go to to chat with your buddies on every major IM network in a single
 buddy list. Login with the IM account you already have, there's nothing to download or
 install, and it's totally free.

 Meebo notifier - Stay connected without a browser - Connect to your IM accounts on
 startup and see new messages without opening a browser ‘
 Meebo rooms - Group chat and share media - Choose from tons of chat rooms or make
 your own to use at or put on your site
 Meebo me - An IM window on your blog or site - Chat one-on-one with visitors to your
 site or just keep tabs on guests
 Meebo mobile - Instant messaging on your phone - Access your IM accounts no matter
 where you are and effortlessly flick through your buddy list

                                                           Table of Contents  Index

Firefox extension - Meebo in your Firefox sidebar - Visual IM notifications, a smart
buddy list, and drag & drop capability—right from your browser
Meebo repeater - Meebo access restricted? No problem! - This small download on
your home computer can get you Meebo on any computer

Pricing: Free

eBuddy is a free web-based messenger that enables you to chat with your MSN, Yahoo,
Google Talk, MySpace, Facebook and AIM buddies in one single buddy list.

No downloads or registration required - To use the web version of eBuddy, all you need
is a JavaScript enabled browser on your computer.
Search and Organize Your Contacts - Now you can search for friends instead of scrolling
up and down your contact list. You can also organize your friends in groups or sort them per
IM network.
Video Chat - Connect your webcam and show people who they are chatting with!
Tabs - New chat conversations will appear as tabs in the same screen as your contact list,
so you can easily switch. The tab will blink to let you know about new messages, so you
don’t miss out on anything.
eBuddy Mobile – eBuddy for iPhone and Android. Stay online when you get a call, Push
notifications for new messages.

Pricing: Free

                ALSO SEE  VoxOx

                                                         Table of Contents  Index

 V-Cards or Social Media Aggregators are tools that you can use to gather all of your cyber
 information in one place. Create one that provides a portal to all of your information
 (Facebook, Twitter, Email, etc). It’s about time to use one of the above as an alternative (or
 in addition to) your standard business cards, seeing how everyone does most everything
 online these days. Not to mention, you will save money, you will never run out and it’s
 impossible to forget them at home, the office or in the car. is a simple way to create an online mini business card.

 Make your "tiny" portfolio online in which you'll be able to integrate your networks
 (Facebook, Twitter, YouTube, etc.), a little about you and how to contact you.

 Choose between many nice skins and features.

 Sharing your card is easy.

          Provide your contacts with your unique URL
          Embed a card on your website, blog or in an email.

                                                           Table of Contents  Index

Free                                             Premium
                                                 Monthly: $2.99/mo - auto-renewal monthly
                                                 Yearly: $24.99/yr - auto-renewal yearly (Save $10.89)
   Limited skin choice                               Tons of “Pro Only” skins
   “powered by” banner                       Remove “powered by” banner
   Advertisements on your card                       Ad-free card
   Domain name is                   Use your own domain name (
   Nofollow restriction on outbound links            Remove nofollow from outbound links
   3 RSS streams for the stream page                 Statistics, panel, visits, referrers and more
                                                      Download and use any theme of your choice
                                                      Unlimited RSS streams on the stream page

Mobile SMS Business Card - People don’t lose text messages the morning after…

Contxts is so much more than a professional social network. It's a way to make meaningful
connections while out and about.

Business cards are so 2007. By using SMS, built into every mobile phone, you can easily
and rapidly distribute your credentials.

        Exchange all of your professional information with a single text message
        Keep all of your professional contacts organized in one place
        It's eco-friendly (txt messages don't kill polar bears)
        Rid yourself of "old school" business cards
        Link with other professionals

Contxts lets anyone on any phone receive your contact info via SMS. All they need to do is
send an SMS (text) message to 50500 with your username.

    1.   Create an account
    2.   Select a username
    3.   Customize your card info
    4.   Easily share your info with anyone

There are two ways to connect with a colleague. Regardless of whether they have a profile
on contxts or not you can exchange your credentials.

From your phone, you txt “send 3034759204” to 50500 (where 3034759204 is your
recipients 10 digit number) and your recipient will receive all of your contact information.

…or your contacts can text “your_username” to 50500 on their phone

You will receive a request confirmation (unless you have it turned off). Upon accepting, your
contact will receive your information.

Pricing: Free

                                                             Table of Contents  Index

Exchange Once – Always Current

Smart Business Card - Add a photo, your social networks, a link to your blog, Twitter
handle, instant messenger and more to your card so your contacts can connect with you
wherever you are online.

The easiest way to exchange contact info - When you and another person open the
DUB app on an iPhone or BlackBerry and click the locate button, DUB will find both and
prompt you to exchange info. The contact information is saved directly to your mobile
address book.

If the other person doesn’t have DUB or is in the next state instead of next to you, just type
their email address or mobile number and push send. They’ll get a message with your card
(contact info) and an invitation for them to create their own card. If they do, your info will
be saved to their mobile address book and theirs to yours.

An address book that’s always current - All your DUB contacts appear both in your
existing mobile address book and under Contacts in DUB. Any time any one of your contacts
updates any field (phone, email, address, adds LinkedIn, etc.) in DUB, the update is
automatically made on your phone’s existing address book and under Contacts in DUB. You
don’t have to do a thing!

Your back-up - Phone meets an untimely death or disappears? Just download DUB to your
new phone and all your DUB contacts return to your mobile address book and under DUB

Complete your card by adding more fields (company, address, etc.) - Send your card
to your existing contacts - Outlook, Gmail, LinkedIn, etc. Add LinkedIn invites - send a
LinkedIn invite along with your contact info to anyone

Pricing: Free

                                                          Table of Contents  Index

Social Network Organizer and Social Media Hub

Create your GizaPage, share the link with everyone and let them engage with you across all
of your social media profiles from one web page.

GizaPage is a social media hub that helps consumers and brands optimize their social media
outreach by aggregating and serving their many profiles side by side on one web page and
under their own domain.

Once the URL is loaded, tabs for all of your social networking profiles will appear at the top
of the page. Visitors can quickly and easily see and interact with you across all of your

View Sample:

Combine all of your social networking profiles:
43things, Amazon, BackType, Bebo,, Blogger,, Buzz, CoachSurfing, Delicious, Digg, eSnips,
Facebook, Flickr, FriendFeed, Furl, Goodreads, Google-Shared Stuff, Google Profiles, Hi5, Hulu, iLike, Imeem,
iTunes, Jaiku, Kaboodle, Kiva, Last.fmLabel, Last.fmMusic, Librarything, LinkedIn, Magnolia, Mister-Wong, Mixx,
MySpace, Newsvine, Odeo, Orkut, Pandora, Photobucket, Picassa, Plurk, Posterous, Qik, Reddit, Scribd, Seesmic,
Slideshare, StumbleUpon, Technorati, Tumblr, Twitter, Twitxr, Vimeo, Webshots, Wikipedia, WordPress, Xanga,
Xing, Yelp, YouTube, Zoomr

       Create your social media hub
       Discover more about people and brands
       Analyze traffic on your social media hub

Encourage users to engage on your social media profiles by embedding “Badges” onto your
website or in an email

Pricing: Free

                                                                     Table of Contents  Index


   It is true when they say, actions speak louder than words – and the spoken word speaks
   louder than its written counterpart. So, with that in mind, this section should be a very
   important part of your small businesses marketing strategy. Audio (and especially video)
   can be used in a variety of different ways. Technology has advanced greatly and is so much
   more affordable now, that there are a ton of options which allow you to do it on your own.
   There’s no need to pay a marketing company thousands of dollars for something you can
   master with a little practice.

      Extend your brand – Create podcasts and/or videos in addition to your blog or website
      Let people get to know you (and know that you are a real person)
      Show what your product really looks like and/or explain how it works
      Create an audio version of your book. A lot of people don’t have time to read and
       offering another format may be what it takes to make that sale!
      Create a viral phenomenon (Take Steve Spangler’s Mentos/Diet Coke eruption video that
       became an internet phenomenon and sky-rocketed sales for Coke and Mentos!

   Video   Tips:
           Make sure it    is a good quality video
           Keep it brief   – It shouldn’t be much longer than 2 minutes
           Submit your     videos to as many sites as possible (YouTube, Vimeo, etc.)
           Ensure your     video content is indexed properly so that traffic will be directed back to
            your site

   Podcasting Tips:
       Make sure your podcast has good quality sound. Listen to it before you publish
         (submit) it!
       Be consistent and on-time. If you have a weekly show that is supposed to start at
         4pm on Friday and run for 30 minutes, stay on schedule!
       Submit your podcast to as many resources as possible, especially iTunes.

   A podcast is a digital audio or video file that is episodic; downloadable; program-driven,
   mainly with a host and/or theme. You can easily stream a live broadcast of your own “radio
   show” and/or record it and submit it to a variety of different sources, such as Apple’s iTunes
   store. Listeners can either listen to your show live (if you choose to broadcast it live) or they
   can download the pre-recorded audio file (usually in MP3 format) at their convenience. It is
   a great way to further extend your brand and increase exposure or, better yet, sales!

          Create Your Own Radio Show
          Inclusion in Program Guide

                                                                  Table of Contents  Index

       iTunes One Click
       Promotional Tools/ Flash Player
       Live Show Streaming and Archive Downloads

BlogTalkRadio is a web-based platform that allows callers to host a live call-in Internet
broadcast using a computer and a phone. It is entirely web-based and requires no client

Using an ordinary telephone and computer you can create free, live, call-in talk shows with
unlimited participants that are automatically archived and made available as podcasts.
Listeners can subscribe to shows via RSS into iTunes and other feed readers.

BlogTalkRadio’s unique technology and seamless integration with leading social networks
such as Facebook, Twitter, and Ning, empowers citizen broadcasters to create and share
their original content, their voices and their opinions in a public worldwide forum.

How it works:
Podcasters are assigned private dial-in number and once they call into that number, they
are live and streaming out to the Web. Hosts control the show via a console and callers are
assigned an alternate number to call into the show. The content is archived for later replay.

Want to monetize your broadcast? There are advertising and revenue sharing options
available, read more here.

Free                                  Premium                                Premium Plus
                                      $39.00/mo or $399/year                 $99.00/mo or $999/year
Live Call-in Capabilities - Up to 5   Live Call-in Capabilities - Up to 50   Live Call-in Capabilities - Up to 100
Concurrent Live Callers, plus host    Concurrent Live Callers, plus host     Concurrent Live Callers, plus host
Max Length of Show - Up to 1 hour     Max Length of Show - Up to 2 hours     Max Length of Show - Up to 3 hours
Advertisements - Audio, video &       Advertisements - Audio, video &        Advertisements – Banner only
banner                                banner                                 Promotional Widget Impressions –
Promotional Widget Impressions –      Promotional Widget Impressions –       10,000/mo
N/A                                   5,000/mo
                                                                             Toll-Free Dial-In for Host
                                                   Host Your Show with Skype (Free Skype-to-Skype)
                                                             Upload Podcasts as Episodes
                                                              Edit and Replace Episodes
                                                              Switchboard - Moderation
                                                                Switchboard - Outdial
                                                                   Priority Support

                                                                      Table of Contents  Index

BlogTalkRadio’s Micro-podcasting alternative.

The easiest way to create a podcast: pure and simple.

Cinch is a free and easy way to create and share audio, text and photo updates using your
phone or computer. Cinch enables you to capture and report on your experiences in a way
that simple text just can't do. Using a simple interface, you can make and broadcast your
content creations through Facebook, Twitter, and more.

Cinch enables your business to:
    Create engaging marketing campaigns by providing a simple way to create
       compelling, multi-dimensional user-generated content
    Collect and leverage customer feedback and testimonials
    Create and broadcast viral brand messages
    Add a new dimension to your existing website or web-based community
    Empower your people with a quick and easy way to create and distribute content
       internally and externally

Step 1: Login to Cinch - Register for a Cinch account, or just login using your current
Facebook or Twitter account, to begin creating content.
Step 2: Record and share - Create and share audio, text and photo updates all in one
place using, the Cinch iPhone App or by calling 1-646-200-0000.
Step 3: Organize and save - Organize and save all your favorite cinches in albums that
people can easily follow.
Step 4: Search, find and connect - Find and follow your family, friends and colleagues,
and albums on specific topics interest on
Step 5: Invite your friends to join - Can't find all the people you want to hear from?
Invite them to join the conversation here.

iPhone App - Cinch is a free and easy way to create and share audio, text, and photo
updates using your iPhone.

Pricing: Free

Your own audio broadcast, where you can easily record voice messages, mix in your favorite
music, and share it all for the world to hear

      Record messages by phone, via a toll-free number (never touch a computer!)
      Upload MP3 files from your computer
      Add "podsafe" songs from
      Mix all the above with the online playlist manager
      Whether you're podcasting a 30-sec phone message or a 30-min radio show, you can
       publish it with Gcast for FREE.

                                                        Table of Contents  Index

      They will store your media and automatically generate the "RSS feed" that enables
       listeners to "tune in" to your podcast channel.
      Embed your podcast: add a soundtrack to any web page, blog, or MySpace! The
       Gcast player can be embedded into any web page, giving your listeners instant

Fans can also check out past episodes and subscribe to your podcast channel. Besides your
own website, you can encourage other people to embed your podcast into their websites. All
you need to do is to copy and paste a few lines of HTML. The player can be configured to
play automatically, or wait for users to press play.

Just call 1-888-65-GCAST, enter your ID and PIN code, and start recording!

After you record, you'll have two options:
    1. Save & publish: your recording will be automatically added to your podcast channel.
    2. Save without publishing: your recording will appear as a new audio file in your
       Master Playlist, where you can move, mix, and publish it later.

Pricing: Free

Step 1: Select Media
Upload using the Flash uploader
- or - Upload media from your computer
- or - Select a file from your Media Library
- or - Record with your webcam or microphone
Step 2: Episode Info
Step 3: Review & Publish

Supported Media Types - PodOmatic supports many different audio/video media types for
post. For posted episodes however, PodOmatic converts to the most widely accepted
- Web Video: Flash
- Download Video: MPEG-4
- Audio: MP3

Add Music - You should only use non-copyrighted music. There is a ton of it available
at The Internet Archive. At most you can use 8 seconds of copyrighted music.

Bandwidth Limit - Free users get 15 gigabytes of transfer each month while Plus users,
$9.99 a month, get 100 gigabytes of transfer. There is also a $14.95 200GB option perfect
for video-casters.

File Size Limit - You can upload files of any size, as long as you remain under your account
file size storage limit. Media for podcast episodes are limited to a file size of 350MB. The
reasoning is that larger files create complications for everyone involved: you (the
podcaster), your audience, and PodOmatic servers.

                                                         Table of Contents  Index

Add Your Show to the iTunes store - Follow Apple's Instructions for publishing your
podcast to the iTunes Store.

Pro Features:

Featured Placement - Your podcast will rotate into the Featured Podcast area. View
High Quality Downloads - Serve up media in its original, high-fidelity format. See the
Storage, Bandwidth - Never run out again! Get massive storage and bandwidth capacity.
Design Tools - Make your page pop with the drag-and-drop interface and custom CSS.
Audience Stats - Get detailed historical data and audience mapping for your podcast.
Customer Care - Access to priority email support and their exclusive PRO Care hotline.
Ad-Free Podcasting - Remove ads from the top of your podcast page.
Earn Money with Google - Put AdSense ads on your podcast page and generate income.

Free             Pro Yearly             Pro Plus Yearly      Pro Platinum Yearly   Broadcaster*
                 $9.99/mo or            $14.99/mo or         $24.99/mo or          $49.99/mo or
                 $99.90/year (save      $149.90/year (save   $249.90/year (save    $499.90/year
                 $19.98)                $29.98)              $49.98)               (save $99.98)
15GB             100GB Bandwidth/mo     200GB Bandwidth/mo   500GB Bandwidth/mo    Custom URL
Bandwidth/mo     2GB Storage            2.5GB Storage        5GB Storage           1.5TB Bwidth/mo
500MB Storage                                                                      15GB Storage

* Advertise your podcast on Podomatic

With TalkShoe, you can better connect with your podcasting and blogging audience. You
create, schedule and run a live show with 300 simultaneous callers, while being in complete
control. You can do it live with others, or upload existing podcast episodes.

When you’re finished recording, your show is listed on TalkShoe, and can be listed on your
blog, iTunes, and other podcast directories. You can choose to have your podcasts listed (in
iTunes) automatically each time you do a new call episode. This will increase your audience
by 20X on average.

You can also earn money by building a listening audience with the TalkShoe Cash program.
 Community Calls can be recorded and listened to
 Uploading of existing podcast episodes
 Unlimited recording hours
 Detailed statistics reports

       Landline and Cell Phones – Callers can dial in from any “landline” or cell phone
       VoIP Softphones - TalkShoe allows Voice-over-IP (VoIP) callers from its own
        integrated ShoePhone application (download and install TalkShoe Live Pro) or any

                                                             Table of Contents  Index

        SIP-standard alternative including Gizmo, SJPhone, and X-Lite. Skype is not SIP-
        compliant but you can use SkypeOut to call TalkShoe at 724-444-7444.
       Chat Option - For participants who don’t want to call in, they can listen and text
        chat live without downloading or installing any software. They don’t even have to be
        members of TalkShoe. These folks will show up as “Guests” in your TalkShoe Live
       Host control - You can enable or block any text chatter and mute or unmute any
        caller; you may do so individually or all together (mute all).
       Scheduling - Hosts can schedule episodes at any time, there are no limitations.
       Email Lists – Invite people to your show as they are scheduled. You can maintain
        your own mailing list or encourage visitors to follow you, by clicking on the Follow
        Button that is registered to your show. When you schedule an episode, an email will
        automatically be sent.
       Show Page - Each host on Talkshoe receives their own show page which includes a
        countdown to the next episode, a media player which can be embedded into blog
        posts, various subscription options and a list of previous and upcoming episodes.
        Listeners can also review and comment on your show.
       Record Elsewhere and Upload MP3s - You can upload MP3’s to Talkshoe which
        will take the place of your recorded show. This means you can use Talkshoe as a
        distribution channel while staying in charge of the podcast audio quality.
       Interaction - Talkshoe provides a myriad of ways in which people can interact with
        shows. The first method is similar to AM Talk Radio where listeners can call into the
        show via SkypeOut or a landline/cell phone. Talkshoe provides one central number to
        call but provides each show host with their own unique call ID. The call ID is used to
        differentiate the large number of shows being hosted on Talkshoe.

Pricing: Free*

*All TalkShoe features are free. If you’re not using VoIP, please check with your phone company to see if they
charge you to call 724-444-7444. Many people have flat-rate calling or free cell phone minutes, but others do not.

Audacity is a free, easy to use, multilingual open source tool for creating and editing
podcasts that requires a download.

Please note, this is simply a tool for recording and editing your podcast. Audacity does not
have a publishing platform. Once created, you can export and publish your podcast on a
variety of different platforms (including iTunes).

       Record live audio from a microphone, line input, or other sources
       Convert tapes and records into digital recordings or CDs
       Edit Ogg Vorbis, MP3, WAV or AIFF sound files
       Cut, copy, splice or mix sounds together
       Change the speed or pitch of a recording
       Export your recordings in several common file formats

                                                                      Table of Contents  Index

  Pricing: Free - Licensed under the GNU General Public License (GPL)

                ALSO SEE  Pamela for Skype


  Free LIVE VIDEO Streaming and online Broadcasts - Broadcast video LIVE to the world from
  a computer, mobile or iPhone in minutes.

  Broadcast comments via Twitter, Facebook, Aim, etc

  UStream is the live interactive video broadcast platform that enables anyone with a camera
  (or VidBlaster!) and an internet connection to quickly and easily broadcast to a global
  audience of unlimited size. quickly and easily allows anyone with a camera to broadcast to the world.

  All you need to stream is a computer, internet connection, a microphone and a webcam or
  video camera. The system will auto detect your camera type.

  It’s Simple:
       1. Sign Up
       2. Click "My Shows"
       3. Type the name of your show into the "Create New Show" box
       4. Click "Create".
       5. Click "Broadcast Now" to start broadcasting
       6. A broadcast window will appear and request permission to detect your webcam or
          camera. Select ALLOW
       7. Click "Start Broadcasting" and you're LIVE!

  Android App - A free Android application called Ustream lets you broadcast live video and
  audio from your phone to a website where friends (and strangers) can view it.

  After installing the app, you can broadcast live video and audio over Wi-Fi or a 3G network
  to the Ustream website. Ustream gives you your own address where people can go to see
  your videos. They can view them later too, if you set the phone to tell the website to
  archive the video as you shoot. Anyone can see your live exploits, unless you password-
  protect your address, which can be done only on the Ustream site. If you are of a mind to

                                                          Table of Contents  Index

 share, there is a “Tweet” button that lets you alert all of your Twitter followers to tune in as
 you go live.

 iPhone 3GS App - The Ustream Recorder allows users to record and store videos in high
 quality, even when not connected to Wi-Fi or on 3G. The application also allows users to
 manage, review and edit local videos on the iPhone, and upload and share on Ustream,
 Twitter, YouTube or Facebook--and can tweet automatically when uploads complete. It also
 enables editing and managing remote videos, even those recorded on the web.

 Ustream Live Broadcaster for the iPhone - Broadcast live to anyone from anywhere.
 This app enables anyone with an iPhone to share important moments with family, friends
 and colleagues.

 The Ustream Live Broadcaster is a free app that enables live streaming on 3G or Wi-Fi, and
 users can notify their Twitter communities when they start broadcasting, and interact with
 their viewers using chat or Twitter through Ustream’s Social Stream.

 Pricing: Free

 Screen-casts are very useful if you want to teach someone else how to use a new software
 program or web-service. Simply put, you record a video of your computer screen and
 everything that you are doing on your screen. It can also include audio (so that you can
 explain what you are doing as you are doing it).

 Screen-casts are excellent tools for computer training. You can easily teach a wide audience
 how to use software, or simply demonstrate new features of a software release.

 You can broadcast a live screen-cast or record training seminars and make them available in
 a variety of ways (burn them to a DVD; submit them to iTunes or another video sharing
 site). Additionally, you can sell your screen-casts and generate some additional revenue!

 Free online screen recorder

 ScreenToaster is a free web-based screen recorder designed to capture your screen activity,
 audio and webcam images in real-time then publish and share your video in blogs and

 Record screencasts, tutorials, demos, training, lectures and more
     Register & use it anywhere, anytime
     Works in any browser
     No download required

                                                            Table of Contents  Index

      Capture videos of onscreen action in one click
      Include a webcam video in your screencast
      Share and stream videos online in Flash
      Embed them on blogs and web pages or send them by email
      Auto upload to ScreenToaster or YouTube
      Save a copy of your video to the .mov or .swf file formats

Compatible with Windows, Mac OS X, Linux.

Pricing: Free

CamStudio is able to record all screen and audio activity on your computer and create
industry-standard AVI video files and using its built-in SWF Producer can turn those AVIs
into lean, mean, bandwidth-friendly Streaming Flash videos (SWFs)

Here are just a few ways you can use this software:
    You can use it to create demonstration videos for any software program
    Or how about creating a set of videos answering your most frequently asked
    You can create video tutorials for school or college class
    You can use it to record a recurring problem with your computer so you can show
       technical support people
    You can use it to create video-based information products you can sell
    You can even use it to record new tricks and techniques you discover on your
       favorite software program, before you forget them

Pricing: Free

Camtasia Studio - Train. Teach. Sell.

                                                       Table of Contents  Index

 Record on-screen activity. Edit it into a polished video. Share with the world. Camtasia
 Studio makes you look like a pro.

 People don’t want a long, drawn-out explanation. They want to see what you’re talking
 about. With Camtasia Studio, you can record your PC screen and create professional-looking
 videos that clearly demonstrate a process, a product, or an idea.
      Record whatever you want, right now, at any size.
      Decide how to use it later.
      Edit and enhance to clarify and amplify your message.
      Share your creation anywhere, in multiple formats.

 Pricing: $299 (Free Trial)

 VOIP is short for voice over Internet Protocol. It is a general term for delivery of voice
 communications over IP networks such as the Internet. Other terms frequently encountered
 and synonymous with VoIP are IP telephony, Internet telephony, voice over broadband
 (VoBB), broadband telephony, and broadband phone.

 Internet telephony refers to communications services — voice, fax, and/or voice-messaging
 applications that are transported via the Internet, rather than the public switched telephone
 network (PSTN). It is a much cheaper alternative (especially when calling overseas), but
 some services do not allow you to call emergency numbers, so be sure to do your research
 before you get rid of your home or office landline telephones.

 Need to Make an International Call?

 Vox Call is a high-quality prepaid international calling service you can use with any phone.
 There are no hidden fees, no contracts, and it works automatically with your current carrier.
 Save up to 95% off traditional long distance plans.

       Use Vox Call with any mobile or landline to make your international calls.
       More convenience: PINless dialing, use on multiple phones, and view call records
       Pay as you go: no contract, no monthly fees, optional auto-recharge

 Sample Pricing:
 Calling to                     Landline                        Cell Phone
 India                          2.9¢                            2.9¢
 Philippines                    14¢                             17.9¢
 United Kingdom                 2¢                              14.9¢
 South Africa                   5¢                              15.6¢

                                                          Table of Contents  Index

Calling to                        Landline                            Cell Phone
South Korea                       2.9¢                                5.9¢

The Virtual Phone System Designed for Entrepreneurs

Sound Professional & Stay Connected
    Toll free or local number - local or national presence (vanity numbers are also
    Transfer in existing numbers - minimal setup fees for number transfers
    Unlimited extensions - for departments & employees with individual greetings,
      voicemail, web access and notifications by email or text messaging for each
    Call forwarding - work from anywhere
    Voicemails via email - play online or on cell phone
    Manage online or by phone - no hardware to purchase

1.   Pick a number for your business
2.   Record your custom main greeting
3.   Add departments & employees
4.   Get calls instantly anywhere
5.   Get voicemails and faxes easily

Additional Features:
   Department Extensions can be forwarded to one or more members of that
   Accept Faxes and have them sent to individual extensions, or to a dedicated fax
      extension (Faxes can be viewed online, or emailed to you as a PDF)
   Specify your business hours, and to route incoming calls differently based on the
      time of day
   Control on-hold music or greetings. Grasshopper offers several different types of
      music, or you can upload your own (messages or music). You can use different
      music for each extension, if desired
   Record your own messages by phone, upload MP3 files or let Grasshopper write and
      record messages for you for $75-$175

30 Day Money Back Guarantee

Start                             Grow                                Max
$9.95/mo + $25 Activation Fee     $49/mo + $25 Activation Fee         $199/mo
100 Minutes a month               2,000 Minutes a month               Free Activation
1 Toll Free and/or Local Number   2 Toll Free and/or Local Numbers    10,000 Minutes a month
Unlimited Extensions              2 Existing Number Transfers         3 Toll Free and/or Local Numbers

                                                                 Table of Contents  Index

Start                               Grow                        Max
                                    Unlimited Extensions        Unlimited Existing Number
                                                                Unlimited Voice Studio Services
                                                                Unlimited Extensions
Additional Minutes - 6¢

The virtual phone service for small business

       Toll free or local number
       Unlimited extensions
       Enhanced voicemail
       Smart call forwarding
       Call screening
       Virtual Receptionist

Make a big impression - Virtual Receptionist, a toll free number, dial by name directory,
professional greetings, and customized extensions give your small business the presence of
a large company.
Take charge of your calls - Efficiently manage incoming calls so you can be reached on
any phone at any location, all from one number. Enhanced voicemail and call screening
features gives you control of what calls you get and when.
Connect your team - Bring your team together under one phone number that directs to
unlimited extensions and enhanced voicemail regardless of location or phone type.

Free 30 Day Trial

Most Popular                        Best Value                  More Minutes
$10/Month                           $30/Month                   $50/Month
150 minutes/month                   1,000 minutes/month         2,000 minutes/month

FonGenie℠ is your receptionist and a sales representative for your business. It will answer
all your business calls with a professional greeting and give menu options that handle your
frequently asked questions, and much more.

It’s really easy to set up - There are no downloads, no recordings, no need for voice-
overs, no expensive equipment or services to purchase and maintain—make changes
instantly based on what your customers need to hear.

                                                           Table of Contents  Index

Answering your phone calls - FonGenie answers the telephones at your retail and small
business with a greeting to customers and then interacts with them by providing answers to
their frequently asked questions. FonGenie also positions and up-sells your products and
services on your incoming telephone calls to help increase your sales! Human interaction is
not replaced, but enhanced.
Create greetings & auto attendant - An Auto Attendant is a system that answers your
incoming calls and presents a list of options to the caller: “Thank you for calling My
Business. Press 1 for Sales, 2 for Customer Service and so forth.” With FonGenie, you can
quickly and easily customize original menus on-the-fly for your callers. Unlike other services
on the market, you do not record your menus or prompts, but simply type within the
intuitive graphical user interface and it’s all done for you!
Selling more & capitalizing on your telephone calls - Create on-the-fly interactive daily
specials for your callers to hear when calling your retail or small business that are easy to
manage from the Web, Mobile Phone, and Twitter. By automating the frequently asked
questions and much more you can concentrate on your business.
Amazing reporting & advanced analytics - FonGenie is filled with charts and reports
showing the number of calls during a time-frame, engagements for each calls, most listened
to specials or menus, frequency of calls from a given customer, and more. The main goal is
to make the analytics reporting proactive and shorten the time between aggregating and
analyzing your call data so you can draw conclusions and take action based on the collective

60 Day Free Trial
300 Minutes - $30 per month
Unlimited - $150 per month

Get a Virtual Phone Number in any Major City and answer your calls anywhere in the world.

Get closer to your customers, business partners or family, having a phone number in their
location. You take the calls wherever you want, in your office, home or mobile, anywhere in
the world.

Change the ring-to number on the Web with a few keystrokes.

International Call Forwarding Made Easy

Calls can be forwarded to:
     Your telephone - Landline or mobile
     Your email - Receive voice file in your email.
     Your Skype - Unlimited minutes
     SIP/IAX - Telephone servers

                                                          Table of Contents  Index

Basic Plan                        Family Plan                           Commercial Plan
$19.99/mo                         $29.99/mo                             $49.99/mo
ideal for low traffic             ideal for families to keep in touch   ideal for companies to receive calls
                                  abroad                                from customers and have extended

Make video and voice calls, send instant messages and share files with other Skype users,
anywhere in the world totally free of charge. Plus, make low-cost calls to landlines and
mobile Phones.

This service is particularly valuable if you travel abroad or have colleagues or loved ones in
foreign countries.

**Skype cannot be used to make emergency 911 calls**

Free to use between Skype contacts
    Skype-to-Skype calls
    Transfer calls to people on Skype
    Video calls
    Instant messaging and group IMs
    Conference calls
    Forward calls to people on Skype
    Screensharing - Share your desktop, a document, presentation or website with
       another Skype user. Show all or part of your screen.

Pay As You Go
Pay as you go credit lets you call phone or mobile numbers when you need to. With Skype
Credit, calls are charged at low per-minute rates, plus SMS messages to mobiles both here
and abroad are very cheap to send.

You can also use it to pay for Wi-Fi access when you're out of the office (Mac only).

Call phones and mobiles - From $ 0.021 per minute¹ see rates
Receive calls from phones and mobiles with an online number - $ 18 or $ 60 (3 or 12 months)
Send and receive voicemails - $ 6 or $ 20 (3 or 12 months)
Skype To Go number - Available with any purchase of Skype Credit
Forward calls to phones - From $ 0.021 per minute¹ see rates ·
Send SMS messages - From $ 0,047 see rates ·
Transfer calls to phones and mobiles - From $ 0.021 per minute¹ see rates

Mobile - The Skype application can be downloaded to compatible mobile phones
manufactured by LG, Motorola, Nokia, Samsung and Sony Ericsson

                                                                   Table of Contents  Index

 iPhone app – Currently Skype can only be used over a Wi-Fi connection. AT&T (as stated in
 an FCC filing) will open up its 3G network to Internet calling applications such as Skype.
 Date TBD.


 Pamela Call Recorder

 Great for Podcasting!

 Pamela Call Recorder offers you the following features:
     Free Skype Call Recording (15 minute per Skype call)
     Take notes during a call or add them later
     Automatic call recording (Inbound, Outbound or both)
     Disable call recording warnings
     Automatic Skype chat reply while you are away
     Records in MP3 and WAV format

 Activate unlimited recording for only $21.04

 Pricing: Free or Paid $21.04

 Other Pamela Pricing:
 Pamela Basic        Pamela Standard              Pamela Pro               Pamela Business
 Free                $14.95                       $29.95                   $44.95
                     Free 30 Day Trial            Free 30 Day Trial        Free 30 Day Trial
                     Call Recording Time - Max.   Call Recording Time –    Call Recording Time –
                     30 minutes                   Unlimited                Unlimited
                                                  Also Includes:           Also includes priority
                                                  Video recording          support
                                                  Chat recording
                                                  Podcasting system
                                                  Blogging system

 Record Skype Video Calls and Edit with Vodburner

                                                              Table of Contents  Index

What does it cost?
  • VodBurner is free to install.
  • Recording Skype-to-Skype calls with other VodBurner users is completely free of
     charge. There are no time limits or other limitations.
  • Recording calls with non-VodBurner users is also free, but recordings made after the
     30 day trial have a VodBurner watermark added to them.
  • To produce videos without the watermark after 30 days, you can purchase a
     VodBurner subscription.

VodBurner Features
   • Create complete video productions directly from Skype calls.
   • Record both sides of any Skype video conversation, directly to your hard disk.
   • Once the call is complete, generate a single complete video, incorporating both sides
     of the call, with just a couple of clicks.
   • Edit the video prior to publishing, using the built in Post-Production Console.
   • Alter which camera is used at any point (this side, other side or both sides).
   • Trim portions of the call so they do not appear in the final production.
   • Add captions to the final production.
   • Generate ASF files suitable for uploading directly to YouTube and other services.
   • Anti-drift technology keeps both sides of the call in sync.
   • Ideal for podcast interview recording.

Pricing: Free or Subscription

VodBurner upgrade is $9.95 (USD) per month per computer and includes:
    All VodBurner features
    No watermarks in calls recorded with non-VodBurner users
    All major and minor updates released during your subscription term
    Technical support (via email, with guaranteed response within 24 hours)

VoxOx assigns you a phone number, which functions as a portal for the software application
which is downloaded to your desktop. Phone calls can be received with that number, or can
be redirected to other lines.

VoxOx is currently free to download and long distance calls are less expensive than typical
long distance rates; however, they are a little more expensive than calls made using Skype.

Voice - You're in control. VoxOx gives you the most powerful way to manage which calls
you take, when you take them and so much more. With your own Personal Assistant, you
decide who you talk to and when. Make calls from your desktop, landline or mobile. Use
CallBack and SMS Callback.
Text Messaging - Stubby-fingered people of the world unite! Texting was never easier
than from your keyboard. Plus, with VoxOx, you get FREE unlimited inbound texts. Sending
texts is just a penny in the US, and two pennies internationally.
Instant Messaging - All in one Instant Messaging! No more logging in, changing windows
or missing IMs from your buddies. With VoxOx, put all your buddy lists in one location and

                                                        Table of Contents  Index

chat away. You can set your online status globally or individually for all your IMs and never
miss a message.
Group Chat - Easily Instant message, share file and links with two friends at once with
Video Calling - Get up close and personal with video calling. VoxOx video calling works
with all other standard video conferencing platforms so it’s easy to use!
Social Networking - Let your networks network. Introduce your social networks to each
other with VoxOx! Put your Facebook, MySpace, and Twitter in one place. Chat, message,
update your status and receive popup notifications all from VoxOx.
File Sharing - Sharing files has never been quicker! Send photo albums, or any large
document, with a VoxOx download link. No more missed deliveries or crowded inboxes, and
it’s super easy to include the link in an email, chat, text or IM
Email - Email all your contacts from one place. It works like your private inbox in Social
Networks, so you won’t get any spam, just the messages you want to see, from the people
you want to hear from.
Fax - Need to send a fax? You don't need a fax machine or an online account with a
monthly fee any more. All you need is VoxOx.
Free Fax Number - Your free VoxOx phone number can also fax. Just click the fax button,
and choose the PDF or word document you want to send and that's it! Incoming faxes are
free and outgoing faxes cost about a penny in the US.

Calls - Call Rates per Minute
Fax - Receive faxes free, and send for a penny!

From the makers of eFax.

eVoice | Voicemail | Call Forwarding | Toll Free Numbers | Voicemail to text

      Choice of toll-free or local number
      Auto Attendant with 2 extensions (basic plan)
      Call Routing (forwarding, transfer and screening)
      Enhanced Voicemail - receive messages by phone, email—even transcribed text
      Voicemail-to-Text *
      Customized professional greeting
      Conference Calling
      Online account administration & call history
      Additional minutes are 5.9¢ per minute
      Custom hold music and much more**

*Includes 40 messages/month for 1 extension, additional extensions are $1.95 each with 40
messages/month. Overage messages are 10¢ each.
**Dial-by-name directory, caller announce, simultaneous/sequential ringing, speed dial, caller ID &

Try it free for SIX MONTHS

                                                             Table of Contents  Index

$12.95/mo                      $19.95/mo                       $29.95/mo
300 minutes                    500 minutes                     1000 minutes
2 extensions                   3 extensions                    5 extensions
6 month free trial             30-day free trial               30-day free trial

Make a JAJAH call anywhere - on your mobile or landline phone to save money and keep in
touch with friends and family. JAJAH can save you up to 98% on your international phone
calls. It connects you using your existing phone. No contract, no software, no headset, easy
to use!

JAJAH offers a different approach to VoIP than other services. It seeks to combine the
convenience of using a standalone telephone, either landline or cellular, to connect to other
phones but to leverage the power of the internet to do so more inexpensively than other

The service doesn’t replace conventional telephone service but can make long distance
calling less expensive.

**It does not provide access to 911 emergency calling**

In order to place paid calls, you must purchase credits in advance. There are three ways to
use Jajah:

JAJAH Web - JAJAH is low-cost global calling from your browser. From the Web, you can
initiate a call with no headset, no download, no software installation required. Use any
phone, start saving now!

Select your own phone number, then select the phone number you want to call, press the
green call button: Your phone will ring - your friend's phone will ring - start talking!
And there are even more things you can do with JAJAH.Web:

JAJAH Conference Calls - The lowest cost conference calling in the world. No call-in
numbers, no passwords. The JAJAH system calls your regular phone and starts the
conference automatically by calling the other participants

JAJAH Scheduled Calls - JAJAH lets you schedule calls, minutes, hours, days ahead of
time. Great for business. Great for sales. Great for families. (Never miss a birthday). JAJAH
will even send you a SMS / Text "Reminder" minutes before the call is made. Works with
regular and conference calls.

JAJAH SMS (text messages) - JAJAH lets you schedule calls, minutes, hours, days ahead
of time. Great for business. Great for sales. Great for families. (Never miss a birthday).

                                                          Table of Contents  Index

JAJAH will even send you a SMS / text "Reminder" minutes before the call is made. You can
schedule regular calls and conference calls.

No headset, no download, no software, no fees, no hidden costs. Keep the phone and
carrier you already have to call more than 200 countries.

JAJAH Direct - Get a local number for each of your contacts and call them directly. Save
the numbers to your phone and never dial long distance again!

From your JAJAH Account
      • Log into your JAJAH account and go to “JAJAH.Direct Call”. Enter your friend's
        contact info and press "Get Local Number". JAJAH gives you a local number for
        each of your international contacts.
      • Simply dial from your phone - and talk at JAJAH's ultra low rates.
      • Add your friend's local JAJAH numbers to your cell phone address book or
        personal address book.
      • JAJAH.Direct numbers work from any phone registered in your JAJAH Account.

Directly from your phone - If you are calling a long distance contact for the first time,
and are not near a computer, follow these steps:
       • Dial the JAJAH.Direct number local to you (see numbers on the right)
       • Dial the international number you want to call
       • JAJAH.Direct connects you!
       • After the call completes, you receive a text message (SMS) with a unique local
          phone number for the person you just called. You can save this number in your
          address book and call this contact directly from your phone, anytime, anywhere.

JAJAH Mobile - From your web-enabled mobile you can point your browser to Keep in touch and save money on the go!

JAJAH.Mobile Web is designed for small displays and mobile Internet connections.

Pure calling functionality on the go
    Easy to use: Type in into your mobile browser, type in your
       JAJAH user name and password and you're ready to go.
    1-click call to any address in your JAJAH address book
    No download required!

Compatible Devices: Blackberry, Treo, iPAQ,         Smart   phones   by   Motorola,   Nokia,
SonyEricsson, Samsung, just to name a few.

JAJAH Buttons - Place JAJAH Buttons on your website, your blog, your email signature,
your online auctions and classifieds or your social networking sites like LinkedIn, Facebook
or MySpace and more. Allow users to call you while keeping your phone number private.

Pricing: JAHJAH Rates

                                                         Table of Contents  Index

Internet Phone Service for small business

The RingCentral virtual phone system with a Toll Free 800 number delivers all the power of
a “big company” system but with no hardware to buy and nothing to maintain. It’s an ideal
telecommunications solution for mobile professionals, home offices and small companies. A
phone system that grows with your business and can be set up in minutes.

      Local and Toll Free Numbers             Music on Hold
      Voicemail                               Click-to-Call Out
      Internet Fax                            Click-to-Call Me
      Virtual PBX                             Outlook Integration
      Extensions                              Call Logs
      Dial-by-name Directory                  Calling Card
      Call Forwarding                         Recorded Greetings
      Answering Rules                         Unified Messaging
      Call Screening                          Auto Attendant
      Call Controller + SoftPhone             DigitalLine VoIP
      Message Alerts                          New! RingCentral Mobile

      Use your toll Free 800 or a Local Area Code phone number that serves as your
       business’ “front door” or transfer your existing phone number into RingCentral and
       enjoy the same features that help you effectively manage your business
      Answer calls on your existing mobile, home and office phones, or even on your PC.
      Use RingCentral to send and receive faxes
      Automatically route calls to any member of your team regardless of their location
       and provide callers with an auto-attendant (e.g., “Push 1 for sales, 2 for shipping, 3
       for billing,” etc.) and a dial-by-name directory.
      As your company expands you can add extensions for new employees, create
       departments and connect remote offices.
      Welcome callers with professionally recorded custom greetings, on-hold music and
       promotional announcements
      Get voicemail and faxes practically anywhere - Voicemail messages and faxes are
       delivered directly to your email mailbox, your cell phone or PDA.
      You can easily send faxes via email, from the Web or your PC.
      Control incoming calls with answering rules - RingCentral gives you complete control
       over your incoming calls and faxes, based on rules you set yourself.
      Define call routing for different times of day, types of callers, number dialed or even
       individual callers.

Outbound VoIP option with Digitalline

                                                            Table of Contents  Index

RingCentral DigitalLine lets you instantly add phone lines without the frustration, time and
cost of dealing with traditional phone companies and communications contractors.
DigitalLine works just like a regular telephone line. But instead of going through landlines,
your calls go through your high-speed Internet connection using Voice over Internet
Protocol (VoIP) technology. You can use your computer, your existing telephones or an IP
telephone to take and place calls. Use your RingCentral Online account to track and manage
your DigitalLine calls.

Free Trial
Starting at $9.99/mo
No long-term commitments and no cancellation penalties

Google Voice is coming soon

      One number for all your calls and SMS
      Call screening - Announce and screen callers
      Listen in - Listen as callers leave you a message, before taking a call
      Block calls - Keep unwanted callers at bay
      SMS - Send, receive, and store SMS
      Place calls - Call free within the continental US and to Canada
      Taking calls - Answer on any of your phones
      Phone routing - Phones ring based on who calls
      Forwarding phones - Add phones and decide which ring
      Voicemail as easy as email, with transcripts
      Voicemail transcripts - Read what your voicemail says
      Listen to voicemail - Check online or from your phone
      Notifications - Receive voicemails via email or SMS
      Personalize greeting - Vary greetings by caller
      Share voicemail - Forward or download voicemails
      Conference calling - Join people into a single call
      Call record - Record calls on the fly and store them online
      Call switch - Switch phones during a call without your caller knowing
      Mobile site - View your inbox from your mobile
      Manage groups - Set preferences by group

fring™ is a mobile internet community and communication service that allows friends to
connect, share experiences and enhance their online communities together.

                                                           Table of Contents  Index

 All you need is your mobile phone* and any internet connection (3G, Wi-Fi, Edge, GPRS,

 Using your handset′s internet connection, you can interact with friends on all your favorite
 social networks including Skype®, MSN Messenger®, Google Talk™, ICQ, SIP, Twitter,
 Yahoo!™ and AIM®. You can listen to music with your friends, check out what each
 other are up to on Facebook, receive alerts of new Google Mail™ and tailor make your very
 own fring by adding more cool experiences from fringAdd-ons™.

 Pricing: Free mobile to mobile**

                                               ′s most popular mobile devices and operating
 *fring currently supports around 1000 of the world
 systems including Nokia & Samsung Symbian Series 60, iPhone & iPod Touch, Windows Mobile, Sony
 Ericsson UIQ, Java J2ME, Linux and Android.

 **As well as ′s free and social appeal, fring also lets you make affordable local and
 international calls & live video calls to landline and regular cellular numbers using your
 SkypeOut/SkypeIn account or almost any internet voice service (SIP) such as a1 overIP,
 PlusNet, Eutelia, Net2Phone and others; even from non-SIP enabled handsets.


 Love your voicemail

 Enhanced Visual Voicemail for Cell Phones – Making voicemail unique!

 YouMail is a free online voicemail replacement with personal greetings which comes jam-
 packed with lots of tools for both business and personal use.

 Visual Voicemail
     See visual voicemail - on your phone, browser or email
     Completely visual - see who called, from where, and even their picture (when before
        all you had was their number!)
     Use your smart phone or your computer - or you can still dial in like before (if you
        feel the need!)
     Save time - Point, click and play or delete.

 Voice-To-Text Transcriptions
     Near perfect voice-to-text transcriptions.
     Know if a message truly is urgent in situations when you can't simply dial or answer
       your phone.
     Read and respond to voicemail messages while in a meeting, class, movie or other
       busy setting.
     Personal Custom Greetings or Choose from a Community of Cool Greetings

                                                           Table of Contents  Index

       Impress your callers - greet them by name
       Easily have different greetings for your sweetie, your friends, your co-workers and
        your boss.
       Choose from a library of free greetings or upload any sound file as a greeting.
       Choose from over a thousand greetings that'll make your callers laugh or smile.
       Or appear more professional by using the studio recorded greetings.
       Even choose greetings recorded in different languages for your foreign friends and

 Why have different greetings for different callers? You can be professional to your co-
 workers or boss, funny to your friends and romantic to your sweetie.

 Ah, and then there’s Ditchmail This is for the sales guy who’s been incessantly calling
 you trying to get your business (or a bill collector, perhaps..)

 Ditchmail Greeting: “This user is currently not accepting new messages. Goodbye!”
 For everyone else: You can select a basic greeting or record a generic greeting of your own.

 Block or Eliminate Unwanted Callers
     Block unwanted voicemail - goodbye pesky callers
     Automatically hang up on unwanted callers before they can leave voicemail
     Simple to set up with just one click
     Easily let a pesky ex or a telemarketer think your number is no longer in service
 Easy Voicemail Sharing
     Forward, share or save messages forever.
     Save time by just forwarding voicemails - no need to take notes and then call or
     It's effortless to instant message a voicemail to your family or friends.
     You can even post someone's call to your MySpace or Facebook page.
 Voicemail Sent To Email
     Get all your email and voicemail together in one place.
     Treat your voicemail just like email - easy to forward, easy to save.
     Get voicemails even when you don't have reception on your phone
 iPhone App
     Get Through Your Voicemail Fast!
     Play or read, in any order – on your phone, computer or in email
     Forward voicemail effortlessly – share with family, friends, co-workers and clients

 YouMail Standard - Free

 YouMail Pro - $1.99/mo or $19.99 Annual Plan (Save: $3.89- 16%)
 Upgrading to Pro eliminates ads, has a bigger inbox (can hold 5000 voicemails), can protect
 your privacy (require blocked or unknown callers to enter in phone number) and never cuts
 anyone off - Callers can leave 5 minute voicemails, and you can have up to 2 minute long

 YouMail Read it - Voicemail Transcription - $3.99/mo to $29.99/mo

 Additional Greetings - From $1.99-$4.99 per greeting


                                                          Table of Contents  Index

Absolutely Free Teleconferencing and Conference Calling

      Save money with free teleconferencing
      Save time
      Immediate access
      Dedicated phone number and access code
      Free conference call detail report via email after every call
      High quality and reliability

Simple to Use
All you need is a name and an email address to receive an instant account. You will instantly
receive a dedicated dial-in number and an access code which will be ready for immediate
No Reservations Required
No need to make reservations or schedule in advance. You can schedule your call, any day
or time. Your teleconferencing line is available 24/7.
Unlimited Calls
Each free teleconferencing account accommodates 96 callers on an unlimited number of 6
hour conference calls. Long distance charges may apply, but there are no additional charges
Free Conference Call Recording, Playback and Download Features
Record your calls for free. Your recording will be accessible by phone or computer, with no
additional charges for downloading. You can distribute, archive or even send recordings to
your listeners via RSS and podcast for free.

You will need to register to set up your recording account and obtain your passwords and
playback instructions.

You will have access to your recording until you replace it with another recording. You
cannot store multiple recordings in your account, but you can download your recording and
store it digitally from your account.

Your recording will be available for callers through a dedicated playback number and access
code (provided upon registration) until the recording is replaced with a new recording. If
you would like to download your recording, it is available as a WAV file; an RSS feed, and in
podcast formats through your account. Please note that you will need to login to your
account to access the file.

You must re-register your account every 120 days to keep your toll number active. If you
forget to renew, you will lose your number and will have to re-register.

Pricing: Free

                                                            Table of Contents  Index

 Webinar is the short name for Web Seminar and also known as web or video conferencing.
 Webinars are used to conduct live meetings, training, or presentations, via the Internet. In
 a webinar (or web conference), each participant sits at his or her own computer and is
 connected to other participants via the internet. This can be either a downloaded application
 on each of the attendees' computers or a web-based application where the attendees access
 the meeting by clicking on a link distributed by email (meeting invitation) to enter the

 In using this technology, you can accomplish more in less time. How? You can host
 impromptu meetings with people all over the world at a moment’s notice, eliminating travel
 time and expenses. You can review projects and collaborate together and avoid sending
 numerous emails back and forth. Conducting webinars is not only great for making
 presentations or holding training sessions, they are a great way to interact with your team,
 clients or prospects.

 Instant Video Chatting - Your own chatroom simple and easy

       Your webcam & mic will just work, no fuss.
       Gathering Friends for a meeting has never been easier
       Enjoy high quality live audio & video. Try it, you'll like it.
       Save your room, customize it, add moderators all free... provides disposable, private, encrypted, person-to-person audio video
 calls that just work, with no signup. provides disposable conference rooms with a simple URL for up to 300
 people and up to 12 live audio video streams that just work, no signup. is the easiest way to make a live web TV show and is completely built using the
 tinychat API.

       Sign in with a TinyChat, Twitter or Facebook account
       Select a name and topic for your chatroom
       A link will be created for your chatroom
       Easily share your chatroom, via the small URL on your social networks - You can
        share the link to your chatroom manually or via Twitter, Facebook, or MySpace
       Simple Screensharing
       Each person in the chatroom will have his or her own camera frame on your screen
       Turn your video and audio feed on and off
       Ability to block other users
       Text while in the chatroom

 Pricing: Free

                                                               Table of Contents  Index

World’s easiest online meetings

Host an unlimited number of web conferences with up to 20 guests for free.

Share your desktop, share documents or show a PowerPoint Presentation, all while chatting,
talking and broadcasting over your webcam.

There is no download required for participants.

Online storage is not yet available, but according to the website, it is coming soon.

Dimdim integrates with Customer Relationship and Learning Management software, but can
easily be customized or extended, as it is available as open source.

Unlimited meetings with no surprises - Use your Dimdim meeting room to host an
unlimited number of meetings and never pay anything for bandwidth or support.
Save a Trip - Save the World - Just think, a 20 person Dimdim web meeting could save
you over $3K each time you use it. You can save five times that with a Dimdim Pro 100
The 10 Second Commute - Dimdim meetings start with a single click - no install of any
kind is required to start or join Dimdim web conferences. And the Webinar Widget makes it
possible to promote and enable event registrations with a single click.

Dimdim Pro
Customize your Dimdim Pro room with your own logo, text, landing page and meeting-end
URL. Change your branding at any time. Share your room with others. (Webex will charge
you an additional $199 just to get started customizing your room and won’t let users share

      Meetings up to 100 attendees
      Meeting Reporting
      Separate, faster servers
      HotSpot performance enhancements
      Faster, more secure screencasting

Dimdim Pro Comparison
Dimdim costs about 1/5th what Webex charges and enables twice as many participants.

Dimdim Pro costs only $228 per year for a 50 person meeting room. And they now offer
monthly pricing - only $25 per month with no long term commitment. Compare this to
Webex: only 25 people can meet for $69 per month. GoToMeeting charges $49 for only 15

                                                           Table of Contents  Index

Free - 20 attendees
Pro - $25/mo - up to 50 attendees
Webinar - $75/mo - up to 1,000 attendees

TokBox is the simplest way for you to video chat with your friends, family and colleagues

At TokBox they’re great believers in the power of face-to-face communication. That's why
they created TokBox, the simplest way to video chat with one person or twenty.

It's easy to get started - There's no download, so all you need to get started is an
internet connection and a webcam. TokBox works with a Mac or a PC and in any browser.
Simply go to, sign up in seconds and then get video chatting.
Chat with up to 20 people at once - It's easy to invite people to video chat, whether it's
one person or twenty. Every call has a unique URL which you can send out via email,
Twitter, Facebook or MySpace. You can also invite your other friends who have signed up to
TokBox, directly from your contact list.
Connect with your IM friends - You can add your IM contacts to TokBox, so that you can
instant message from TokBox to friends who are on GTalk, MSN, Yahoo or AIM. You can also
send them an invitation to video chat and they never even have to sign up to TokBox.
Share videos, photos, presentations and documents - You can share YouTube videos,
Picasa and Flickr photo albums, SlideShare presentations or even collaborate real-time on
documents together, all directly from within the video chat. Everyone sees the same thing
at the same time, so you can easily discuss, work and collaborate.
Send video messages, via email – Videos can be up to 10 minutes long. The recipient
will receive a screen shot of the video with a link to the video message which they can reply
to or forward.

Embed – Add video chat directly on your website, blog or favorite social network.

Pricing: Free

Zoho Meeting is a web conferencing solution to host web meeting sessions, web conference,
share your desktop, collaborate with others and more.

Online Meetings - Meet your remote customers online, connect instantly and share
presentations at anytime anywhere.
Remote Support - Provide quick and secure online remote support to your customers.
Minimize downtime with maximized productivity.
Web Conferencing - Host web meeting sessions, web conference, share desktop,
collaborate with others and reach more people instantly.

                                                         Table of Contents  Index

Embed Meeting - Integrate online meetings in webpage and conduct online training
sessions or product demo from your website.
Desktop Meeting Plug-in - Join new or existing sessions using the desktop Meeting Plug-
in. Also, resume previous meeting session with one click.
Multiple Meeting Viewers - Choose suitable Meeting viewer (ActiveX, Java or Flash) to
join sessions from your favorite browser and meet conveniently.
Remote Control - Take control of your remote participant’s desktops and also give access
to your desktop.
Switch Presenter - Switch Presenter allows the Participants to share their desktop in an
ongoing meeting.
Instant Messaging - Send chat messages to the Participants of the meeting through the
integrated Zoho Chat.
Firewall Support and Security - Works well behind any proxy. Secure data encryption
and transmission using SSL.
Full screen / Auto-fit / Zoom - Viewer gives the different viewing options: Full screen,
Auto-fit, and Zoom.

Free and Paid
30 Day Free Trial

Web Meeting:
Monthly Plans/Sample Pricing:
Free *        $12/mo          $24/mo                          $18/mo                 $49/mo
1 Host        1 Host          2 Hosts                         1 Host                 1 Host
1 Participant 5 Participants  5 Participants                  10 Particpants         100 Participants

*Limited Features

See Pricing Calculator - Subscribe yearly and save 20%

Remote Support:
Monthly Plans/Sample Pricing:
Free*                1 Technician                   2 Technicians                 20 Technicians
                     $12/mo                         $24/mo                        $240/mo
1 Technician
5 Sessions per month                                No. of Sessions - Unlimited
2 Hours per session                                Session Duration – Unlimited

*Zoho Remote Support is offered for free for one technician and limited features

Show anything on your screen to anyone, anywhere.

                                                                Table of Contents  Index

       Share documents, presentations, and applications
       Share your desktop or just a single application
       Pass control to anyone in the meeting
       Include video from up to 6 webcams
       Use integrated VoIP or dial-in conferencing
       Meet from your Mac, PC, or smartphone
       Record your meetings for anyone who couldn’t attend

Start a meeting from any application - Instantly start meetings to bring decision makers
together with just one click from your desktop, browser, Microsoft Outlook, IM, or other
integrated applications.
Annotate documents on the fly - Presenters and participants can annotate and make
notes on documents as if on a white-board, for concise and clear communication or editing.
Eliminate emailing documents back and forth or tracking endless variations of changes.
Work together online and reach agreement faster.
Get integrated phone conferencing - Use integrated phone conferencing to connect
callers to your meetings. You can offer both a call-in phone number and VoIP (computer)
calling in the same meeting, so participants can connect either way.
Choose optional toll-free phone conferencing - Make it even easier for participants to
join your meetings by providing a toll-free call-in number.
Add a face-to-face experience with video - Enhance your online interactions with live
video. View up to six camera-enabled meeting participants simultaneously, each in their
own window.
Record, edit, and play back meetings - Record and edit meeting content for future
viewing. Share recordings with anyone unable to attend the original meeting. A link to your
recording will be made available to you on your WebEx site for your own access. You can
send the link out to others if you’d like to share.

iPhone App - Get the full meeting experience with native 3G or Wi-Fi support, as you view
presentations and participate in the phone conference simultaneously.

14 Day Free Trial

Monthly plan                                            Prepaid annual plan
$69 per month/host                                      $59 per month/host
No commitment, cancel any time                          Prepay annually and save $120 per year over the
You will not be charged for your 2nd month of service   monthly plan
                                                        Get one free month when your initial term expires

Meet as often as you like for up to 25 people in each meeting. Contact for larger groups.

Pay Per Use Pricing - Starting at $0.33 cents per minute, per user*
*Pay-Per-Use meetings are $0.33 per minute, per user with an additional cost of $0.20 per minute, per user for
WebEx integrated teleconferencing.

Pay Per Use Calculator:

                                                                    Table of Contents  Index

Easy Online Meetings – Anytime, Anywhere

Use GoToMeeting to present, demonstrate and meet all you want with up to 15 attendees –
for one low flat fee.

      Give sales presentations from your Mac® or PC
      Meet and collaborate across the globe
      Deliver online training

Get unlimited online meetings for one low subscription fee, with no "overage" charges, ever.
You can pay month-to-month or buy an Annual Plan and save 20 percent.

      Unlimited meetings with up to 15 attendees
      Integrated conference calling service, including VoIP capability
      Industry-leading security
      Unlimited software and service upgrades

Monthly Plan - $49/mo
Annual Plan - $468/year - Best Value (Save 20%)

Increase Your Reach with Unlimited Webinars for One Low Rate. GoToWebinar is for larger
Web events with up to 1,000 attendees.

Use the self-service interface to plan, present, record and analyze unlimited Webinars.

      Set up Webinars quickly and easily
      Present to hundreds of people at once
      Follow up and qualify leads faster

Unlimited Webinars with up to 1,000 attendees

Monthly Plan: $99.00 $1,188.00
Annual Plan: $79.00 $948.00 (Save 20%)

Connect remote offices and teams - Conduct board meetings over the Web and save money
on travel

                                                          Table of Contents  Index

 ooVoo is a powerful business tool that gives organizations of all sizes an easy and affordable
 solution for video conferencing, desktop sharing and other communication capabilities--right
 from their employees’ personal computers.

 Stay connected with colleagues and clients - ooVoo is more than video conferencing.
 It’s a complete solution for team members to stay connected throughout the entire
 workday. Text chat, desktop sharing, and other tools create a virtual office environment,
 even when colleagues are thousands of miles apart.
 Conduct Regular Training Sessions - Professional development doesn’t have to be an
 annual event. With ooVoo, it can be a regular part of your organization, whether you have a
 one-person or 100-person company.
 Video communication with anyone - One solution for continuous contact with your
 colleagues, clients, and customers through any web browser, just send them your Web Call
 me link via email, Instant Message, text chat or social network (it doesn’t matter what they
 use) and they can call you on ooVoo anytime, without the need to download ooVoo.

 Pricing: Free and Paid
 30 Day Trial
 Get all premium features free for 30 days!
 Up to 6 people on a video chat
 Video chat in High Resolution
 Share desktop and video chat simultaneously
 Record video and audio calls

 ooVoo's 2-way video chats are always free

 Pay per Month:
 $7.95 to $39.95 per month
 Pay per Month Plans
 Video call with 3, 4 or 6 participants in high resolution
 Collaborate with your team, share a desktop and see everyone at the same time, and more.

 Pay Per Use:
 Pay for premium features only when you need them
 Pay Per Use Plan


 Serving well over a billion views a day

 YouTube allows people to easily upload and share video clips across the Internet through
 websites, social sites, blogs, mobile devices, and email.

                                                           Table of Contents  Index

It's easy to post a video and there are a lot of reasons why you should. They can be used to
“communicate” with your team or your customers, or they can be used to aid in your
marketing campaign. Add some humor to your video and it has a good chance of going

      Marketing Videos
      Presentations
      Product Demonstrations
      Company or Product Promotions
      Training Videos
      Meetings & Event Highlights

Best Formats for Uploading
YouTube can accept almost any video format for upload, but for most users they have found
the following settings give the best results.

      Video Format: H.264, MPEG-2 or MPEG-4 preferred
      Aspect Ratio: Native aspect ratio without letterboxing (examples: 4:3, 16:9)
      Resolution: 640x360 (16:9) or 480x360 (4:3) recommended
      Audio Format: MP3 or AAC preferred
      Frames per second: 30
      Maximum length: 10 minutes (they recommend 2-3 minutes)
      Maximum file size: 1GB
      Standard Accounts
      Videos can be no larger than 2GB and no more than 10 minutes in length

Pricing: Free

Vimeo is a respectful community of creative people who are passionate about sharing the
videos they make. They provide the best tools and highest quality video in the universe.

Upload - Vimeo makes it easy for you to upload any kind of video you create. They accept
tons of different file formats and even offer a Desktop Uploader. Basic (free) accounts allow
for 500MB of storage every week, and they provide easy tools to customize your videos to
fit seamlessly into any website or blog. They even support High Definition. Yep, that's right,
HD in full 720p!
Share - With a click of a button, Vimeo lets you share a video (or albums of videos) with
anyone you want. They have robust privacy controls so you can choose exactly who views
your videos, and you can even post videos on other sites like Facebook, Twitter, MySpace,
Flickr, or Digg.
Connect - Vimeo is a worldwide community of respectful people. One of the best ways to
experience Vimeo is by making contacts and subscribing to users' videos that interest you.
Feel free to ask other members questions and start conversations with the people you meet
there by commenting on videos. Pretty soon, you'll see why Vimeo is the place to share
your work.

                                                          Table of Contents  Index

Explore - Check out Categories to explore an ever-changing catalog of Vimeo's great
content and active communities. Interact with other users like you in Vimeo Groups, or
subscribe to Channels with the kind of videos you enjoy.

Pricing: Free and Plus

Plus - $59.95/year

Plus Additional Features:
    Even higher quality video
    5GB/week upload space
    Unlimited HD uploading
    Embed in HD!
    Faster, priority uploading
    Super-customizable video player
    Original file storage and downloading
    Unlimited Groups, Channels & Albums
    Advanced privacy including domain-level control
    You never see ads, ever!
    Much, much more is a next-generation television network

They provide services of scale to more than 48,000 independently produced Web shows.
Their services include technology, workflow automation, business development, distribution,
marketing and advertising sales. As of July 2009 their distribution network reaches more
than 22,000,000 people who watch shows every month.

The most important thing is that you have a brand of some kind, that you release new
episodes on a somewhat regular basis, and that you're intending to build a show and a fan

The distribution network includes much of what is called the "video Internet" and
extends to television screens across America. Show creators maintain control over where
their videos travel, and can decide to participate in any or all of the distribution

Distribution Outlets (not all shows are eligible for distribution to all outlets):
YouTube, TiVo, Apple iTunes, iPhone and Apple TV, Verizon FiOS Video on Demand, Time Warner Cable VOD (some
markets), AOL Video, MSN Video, Yahoo! Video (limited support at this time), MySpace, MySpace TV (coming
soon),, Facebook, Twitter, Flickr, The Internet Archive, Boxee, Roku (coming soon), Sony Bravia televisions
with Bravia Internet Video Link, Most WordPress, TypePad, Movable Type, Blogger and Tumblr blogs, Vimeo

Pricing: Free and Professional Accounts + Paid Advertising

                                                                     Table of Contents  Index

What good is a video, if it's stuck on your camera, hard-drive, or mobile phone?

Dailymotion is about finding new ways to see, share and engage your world through the
power of online video. You can find - or upload - videos about your interests and hobbies,
eyewitness accounts of recent news and distant places, and everything else from the
strange to the spectacular.

Use Dailymotion to:
    Share your videos publicly or privately with family and friends
    Discover new videos through channels or tags
    Get feedback on your clips and creative work
    Spread your videos across the web by posting them to your blog, website, or social
      network profiles

Pricing: Free

MeFeedia attracts millions of unique users a month and is the fastest-growing independent
video search & discovery site in the world.

Search, save and share videos from thousands of sources across the web

Share them with your friends via email or your favorite social network.

You can add media several different ways.
1. Add your YouTube, DailyMotion, Blip or Vimeo account
2. Add an MRSS or podcast feed.
3. Use the bookmarklet to add media as you surf the Web

Pricing: Free + Paid Advertising

5 Minute instructional videos - Distribute broadband instructional, how-to, lifestyle, and
educational content.

If your video explains how to do something in 5 minutes or less, it's a 5min video.
Whether it's how to break into a safe or how to end world hunger, if you can
teach it, upload it!

                                                          Table of Contents  Index

   5min is the leading syndication platform for broadband instructional, knowledge and lifestyle
   videos. Their library includes tens of thousands of videos across 20 categories and 140
   subcategories, which are professionally produced and brand-safe.

   Video recipes, yoga and fitness routines, tech tutorials, DIY projects for home and garden,
   health videos on specific conditions, beauty and fashion tips, video game walk-throughs and
   much more.

   Embed their smart player and your video(s) on your site!

   Pricing: Free with upgrades and advertising options is a video site that lets you upload pre-made and live web cam videos. Since it
   is so new, I am not sure if it will catch on, but it is definitely less cluttered than YouTube
   and may be an opportunity to get your video seen.

   Seesmic integrates with YouTube and Twitter. Once you upload a video, you can send a
   message to Twitter and automatically upload the video to YouTube.

   Pricing: Free


                                                              Table of Contents  Index

Help your users share your content everywhere. Generate traffic back to your site and
increase your site's search engine ranking. It only takes seconds to get AddThis, and it's

If you use the internet for any reason, I’m sure you’ve seen this before:

If you click on it, a box pops up which lets you see how easy it is to share content.

Smartest sharing tool ever - AddThis automatically optimizes itself for each person who
visits your site. Every person shares differently, so AddThis custom fits each menu with the
services they'll normally use. For example, if a user shares to Facebook and Amazon
Wishlist, they will be presented with those first. This logic ensures that your content is
always one click away, because the right service is always tailored to the right person.
Largest collection of services, and growing - Your content can now be shared to more
services than ever before. AddThis includes destinations from all over the world, including
Facebook, Twitter, Digg, Menéame, Hatena, and Nujij — and even utilities like Print,
Translate, and PDF Online. The AddThis Service Directory is growing and it automatically
takes care of keeping your sharing tools up-to-date with these new services, so you don't
have to.
Automatically translated in over 50 languages - AddThis is the most multilingual
sharing tool in the world, currently translated in over 50 languages. If someone from
another country wants to share your content, AddThis automatically translates its interface
into their browser's language. More translations are being added every day, so language
should never get in the way of your users sharing your content.
Customize the experience - Tweak the colors, swap out the destinations, add your
branding, adjust the menu offset and delay, or simply customize the entire experience with
the menu API. For total control, you can create your own sharing menu with the new
toolbox feature.
Track how your users are sharing with analytics - One of the most popular features is
the analytics. It's designed to give you up-to-the-minute stats on sharing trends, top
content shared, top services, and top continents. Use these reports to understand how
people are sharing your content.
Simple to embed on your site - Create your button in seconds. Copy and paste the code
snippet into your pages, between the <body> and the </body> tags. If your website uses
templates, you can also copy the code into your template, so the button will appear on all
your pages automatically.

                                                           Table of Contents  Index

 Simple to add to your blog - For many of the major blogging platforms, all you have to
 do is sign into your blogging account (through AddThis) and the widget will automatically be
 added to your blog – no code required.

 If you want to track analytics for your button, you must first create an account or sign in.

 Pricing: Free

 ShareThis is a free one-step sharing tool that saves you time and makes sharing online
 hassle free. You can share anything on the web to your choice of social bookmarking
 options, post-to-profile and blog choices, Email, AIM, or even as a text message to a mobile
 phone. You can find the ShareThis button on tens of thousands of different websites, or you
 can download the toolbar buttons for FireFox or Internet Explorer. Be sure to register, so
 you can create your own mashed up address book for even easier sharing.

 Reporting / Analytics - Reporting and analytics will tell you the top shared content, how
 it's being shared and much more.

 Customization - Customization ensures that the ShareThis widget blends in with your site.

 Advanced Options - Advanced options provide a publisher with features and customization
 tools that go beyond the widget.

 Pricing: Free


 FriendFeed is a real-time feed aggregator that consolidates updates from social media sites,
 blogs, and RSS feeds.

 FriendFeed also makes it easy to share with friends online. It offers a fun and interactive
 way to discover and discuss information among friends.

                                                            Table of Contents  Index

It's fast and easy to start a conversation around shared items, or to show that you like
something a friend has shared. You can subscribe to updates from individuals and groups,
such as your family or a team of people you work with. On FriendFeed, you and your friends
contribute to a shared stream of information — information that you care about, because
it's from the people that you care about.

Read and share your FriendFeed however you want — from your email, your phone or even
from Facebook.

It's simple: On FriendFeed, posting anything takes just a few clicks, and sometimes none
at all—you can choose to automatically pull in updates from the services you already use,
like Flickr, YouTube, and Twitter.
It's fast: See everyone's updates in real-time so you never miss what your friends are
It's conversational: It's fast and easy to start a conversation around shared items, or to
show that you like something a friend has shared. You can subscribe to updates from
individuals and groups, such as your family or a team of people you work with.
It's easy to get started: There's nothing to install, and you can even sign up in just one
click using your Google or Facebook account. The things you share get posted automatically
to a feed that your friends can subscribe to, but you can also post your FriendFeed in other
places like your website or blog, or to other services you use, like Facebook and Twitter.

Pricing: Free

Post from anywhere to anywhere is a simple service that makes updating your social networks a snap.

Post from anywhere to anywhere - is a free social networking and micro-
blogging web service that enables users to post to multiple social networks simultaneously. supports over 30 social networking sites.

Mobile Phone / SMS / MMS - iPhone, iPod Touch, WAP and SMS text messaging for US,
Canada and Europe.

3rd Party Apps - Over 100 web and desktop apps from 3rd party developers.

Pricing: Free

                                                         Table of Contents  Index

   Seesmic Desktop
   A desktop client to manage your lifestream from Facebook & multiple Twitter accounts.
   Create groups and searches and view them any way you like.

   Seesmic Web
   Designed to easily manage and build your community directly in your browser. Process your
   messages in an email-like interface and save your searches synced with Twitter.

   This is a great tool to manage your social networking activities. View timelines for people or
   groups you are most interested in.

   Pricing: Free

   Directly share your photos, text, audio and videos with all your friends on your favorite
   social sites: facebook, twitter, flickr, vimeo, and more!

   Groups - Groups enable you to aggregate content about specific interests, events, hobbies,
   etc. You can post to a group in different ways, but the simplest is to just add the group
   hashtag (like #moby) to the title or description of your posting.

   Mobile - Mobypicture connects mobile devices to photo sharing sites and blogs. Upload all at
   once with relevant headings, descriptions, tags and GPS location.

   Pricing: Free

                   ALSO SEE  Posterous


                                                             Table of Contents  Index

Technology has made it simple to share files and keep track of teams and workloads. There
are a ton of project management and collaboration tools to help managers monitor
workflows by allowing them to see who's doing what and if they’re on track.

These tools also help teams collaborate by letting them easily exchange files, edit shared
documents, and collaborate in real-time with each other on the same document(s).

The following tools are hosted, web-based applications, which means that you don’t have to
install anything on your computer or your own server and you can access the services from
home, the office, or your favorite coffee shop - anywhere you have an Internet connection!

The better way to get projects done

The Dashboard - Your Dashboard shows you all your clients and projects on one screen.
To-do Lists - Make lists, add items, assign responsibility, check 'em off when you're done.
File storage and sharing – Upload and share files, documents, pictures, audio, or video to
your Basecamp account.
Message boards - Keep your communication centralized. No more shooting emails back
and forth.
Milestones - Keep track of what's due, when it's due, and who's responsible.
Time tracking - Keep track of the hours spent on a task or a complete project (Plus or
higher accounts only).
Project Overview - The bird's-eye view of a project. What's late, upcoming, and fresh.
Comments on Messages - Communicate back and forth on a given message. Like email
but simpler and centralized.

30 Day Free Trial
All plans include Unlimited Users

Free               Basic              Plus                  Premium                Max
                   $24/mo             $49/mo                $99/mo                 $149/mo
1 Project          15 projects        35 projects           100 projects           Unlimited projects
No file sharing    5GB storage        15GB storage          30GB storage           75GB storage
                                              Plus, Premium and Max also include Time Tracking

                                                             Table of Contents  Index

Share - Coordinate – Get work done

Track projects, sales pipelines or any other type of work

Work Management - Thousands of companies use Smartsheet for online project
management, task management, and many other types of work.
Online Collaboration - Securely share your work sheets, attached files, reports and
discussions with team members as well as external contractors or clients.
Crowdsourcing - Smartsheet is the only collaboration tool that connects you to an on-
demand workforce capable of completing tasks at affordable prices.

All Plans Include:
Unlimited Users, Alerts, Reminders, Mobile Access, Calendar, Discussions, SSL Security &
Smart Sourcing

30 Day Free Trial

Basic                 Advanced              Team                   Team Plus             Enterprise
$9.95/mo              $29.95/mo             $49.95/mo              $79.95/mo             $149/mo
Sheet Creators - 1    Sheet Creators - 1    Sheet Creators - 3     Sheet Creators - 10   Sheet Creators - 25
Sheets - 10           Sheets - 50           Sheets - 150           Sheets - 500          Sheets - 1000
File Attachment       File Attachment       File Attachment        File Attachment       File Attachment
Storage - 3GB         Storage - 15GB        Storage - 30GB         Storage - 60GB        Storage - 100GB
Max File Attachment   Max File Attachment   Max File Attachment Max File Attachment      Max File Attachment
Size - 30MB           Size - 250MB          Size - 250MB           Size - 250MB          Size - 250MB
                                                       Custom logo and colors
                                                     Smartforms with file upload

Write, share, revise, compare.

Writeboards are sharable, web-based text documents that let you save every edit, roll back
to any version and easily compare changes. Use Writeboard to write solo or collaborate with

Writeboard makes it easy to...
    Write without fear of losing or overwriting a good idea
    Compare different versions of a document
    Collaborate with colleagues on copy, proposals, memos, etc.
    Subscribe to documents via RSS and be notified of changes

                                                                   Table of Contents  Index

      Keep your writings organized with Backpack integration

Writeboard is perfect for...
    Authors, journalists, PR folks, editors, and publishers
    Bloggers or freelance/independent writers
    Letter writers, songwriters, poets, comedians, creatives
    Students, professors, and groups collaborating on a paper

Pricing: Free

Google Wave is coming soon….

What is a wave?
A wave is equal parts conversation and document. People can communicate and work
together with richly formatted text, photos, videos, maps, and more.

In Google Wave you create a wave and add people to it. Everyone on your wave can use
richly formatted text, photos, gadgets, and even feeds from other sources on the Web. They
can insert a reply or edit the wave directly. It's concurrent rich-text editing, where you see
on your screen nearly instantly what your fellow collaborators are typing in your wave. That
means Google Wave is just as well suited for quick messages as for persistent content — it
allows for both collaboration and communication

A wave is shared. Any participant can reply anywhere in the message, edit the content
and add participants at any point in the process. Then playback lets anyone rewind the
wave to see who said what and when.

                                                          Table of Contents  Index

A wave is live. With live transmission as you type, participants on a wave can have faster
conversations, see edits and interact with extensions in real-time.
Organizing Events - Keep a single copy of ideas, suggested itinerary, menu and RSVPs,
rather than using many different tools. Use gadgets to add weather, maps and more to the
Group Projects - Collaboratively work in real time to draft content, discuss and solicit
feedback all in one place rather than sending email attachments and creating multiple
copies that get out of sync.
Photo Sharing - Drag and drop photos from your desktop into a wave. Share with others.
Use the slideshow viewer. Everyone on the wave can add their photos, too. It is easy to
make a group photo album in Google Wave.
Meeting Notes - Prepare a meeting agenda together; share the burden of taking notes and
record decisions so you all leave on the same page. Team members can follow the minutes
in real time, or review the history using Playback.
Brainstorming - Bring lots of people into a wave to brainstorm - live concurrent editing
makes the quantity of ideas grow quickly! It is easy to add rich content like videos, images,
URLs or even links to other waves. Discuss and then work together to distill down to the
good ideas.
Real-time collaboration - Concurrency control technology lets all people on a wave edit
rich media at the same time.
Natural language tools - Server-based models provide contextual suggestions and
spelling correction.
Extending Google Wave - Embed waves in other sites or add live social gadgets (weather,
maps, etc.), thanks to Google Wave APIs.
Technology Integration – SAP,, MediaWikiWave, etc.

To find out everything about Google Wave, check out The Complete Guide to Google Wave.
A free online book by Gina Trapani and Adam Pash.

Pricing: Free

Zoho Projects

Project Collaboration and Management Done Right

Zoho Projects not only offers planning and reporting capabilities, it is also social. It brings
everyone in your project team together and helps them get the project done.

Post files in a centralized place - Make quick decisions using the integrated group chat
and get the conversation going with the collaborative discussion boards.
Project Wiki - With the Project Wiki you can even quickly create and publish web pages,
embed videos and other media - use it to create a project intranet.
Project Stream - The Project Stream keeps all the team members instantly updated about
what’s going on with the project - from milestones completed, to discussions being held,
and even where the Friday after-work happy hour will be.

                                                           Table of Contents  Index

Planning - Planning your projects is easy with the built-in tools for setting milestones,
tasks, dependencies or import your Microsoft Project files.
Collaborate to get projects done - Zoho Projects offers the exact set of project
collaboration tools like documents, forums, wiki and chat using which your team,
customers, clients, friends or colleagues can come together and collaborate ideas for a
project and get work done.
Track your project progress - Zoho Projects time tracking tools streamlines the
performance of a project and helps identify how much effort is put for to complete a task.
You can quickly export all your timesheet data and send it for client payment using Zoho
Reporting - With Zoho Projects you can track and report exactly how much time you're
spending on what tasks for which clients.
Personalize your site - Zoho Projects allows you to personalize your portal the way you
like it to match your corporate style. With this you can add logos, update titles, change
layouts, add nice colors and bring out a nice look and feel for your portal.

All Plans Include: Unlimited Users
All Paid Plans Include: File Sharing

Free               Standard              Express               Premium              Enterprise
                   $12/mo                $20/mo                $35/mo               $80/mo
One free project   10 Projects           20 Projects           50 Projects          Unlimited Projects
100MB Storage      4 Project Templates   8 Project Templates   10 Project           20 Project
                   2GB Storage           3GB Storage           Templates            Templates
                                         Time Tracking         5GB Storage          25GB Storage
                                                               Time Tracking        Time Tracking

Huddle gives you simple, secure online workspaces containing powerful project and
collaboration tools. There’s no software to download and it’s free to get started. combines award-winning online              collaboration,    live   conferencing,   project
management software and document sharing.

       Manage Projects
       Share and Store Files Online
       Create and Edit Documents Online
       Have Group Discussions

   Unlimited Users - Unlimited users: Invite as many people as you need.
   Discussions - Don’t ‘reply all’. Use Discussion forums to brainstorm ideas.
   Document creation - Create and edit Word and Excel documents online.
   Storage - Store, share and manage your files 1GB+.
   Project alerts and notifications - Assign tasks, auto reminders and iCal integration.
   Whiteboards (Or wiki) - Share ideas, comments, etc.
   Document management - Automated versioning, audit trails and approval workflows.

                                                               Table of Contents  Index

   Custom branding - Customize your dashboard, homepage, emails, own URL.
   Notifications - Via dashboard, email, and RSS.
   Security - 128 bit SSL, control over who can see and read documents.

Free             Free for Charities   Essential      Plus              Premium
Ad Supported                          $15/mo         $38/mo            $75/mo
1 workspace      10 workspaces        5 workspaces   10 workspaces     20 workspaces,
1GB of storage   10GB of storage      2.5GB of       10GB of storage   20GB of storage
                                                             Web conferencing

Try any of the paid packages FREE for one month-enter the promocode 1MONTHFREE during sign up.
Enterprise Accounts available – Contact for details.

Your complete project solution

Scheduling, collaboration, time-tracking, and more in one easy package

Manage Multiple Projects at a Time - Don’t just multi-task, manage your time
effectively. LiquidPlanner makes prioritizing, organizing, and scheduling simple, no matter
how many projects and clients you have to juggle, so you can focus on what’s really
important: getting things done.

       Project & Portfolio Views
       Real-Time, Multi-project Scheduling
       Drag-and-Drop Prioritization
       Schedule Flow-Around
       Dependencies

Keep Teams on Track - Even if half of your team is abroad or you have contractors
coming and going, LiquidPlanner gives you a central spot to collaborate, communicate,
schedule, share, and stay on track. See efficiency skyrocket as time spent meeting and
tracking down answers fades away.

       Assign & Prioritize Tasks and Projects
       Trusted, Flexible Team Model
       Automatic Resource Balancing
       Personalized To-Do Lists
       Email Notifications
       Mobile Dashboard for iPhone

Create a Central Source of Project Information - Enough with separate email threads,
wikis, share folders, and instant messaging. Manage your project schedules,

                                                                Table of Contents  Index

communication, and documentation in one central place and find efficiencies you never
knew were possible.

      Twitter-like Workspace Chatter
      50GB Document Storage
      Wiki-like Collaboration Pages
      Email Integration
      Project Archives

Collaborate with Clients and Stakeholders - You need to collaborate with your clients,
but you don't need another system to manage. Keep collaboration with external
stakeholders separate and secure, but still integrated with your overall project management
system. (It's like Basecamp, but better!)

      Secure Project Portals
      Shared Milestones
      Easy File Uploads
      Centralized Comments
      Quickly Publish Project Schedules

Track Time and Analyze Data - In the business world, time is money. Whether you’re
needing to be paid or the one paying out, it’s crucial to keep track. LiquidPlanner lets team
members and managers alike track, view, review, and report work hours efficiently. Plus,
built-in reporting helps you gain a complete understanding of your projects from start to

      Task Timers
      Professional Timesheets
      Timesheet Review
      Timesheet Export
      Project & Workload Analysis

Free 30 Day Trial
1 Mo Prepay - $35 per user
1 Yr Prepay - $25 per user (Save 28%)

Get better feedback on your design projects

ConceptShare allows you to setup secure online workspaces for sharing designs, documents
and video and invite others to review, comment and give contextual feedback anytime and
anywhere without a meeting.

                                                         Table of Contents  Index

Easily share media and invite others to add and reply to comments, approve artwork, and
markup on visuals.

Import your designs, files and video - ConceptShare can handle a wide variety of file
formats so you can easily share almost anything visual for review.
Capture Live web pages - Simply enter the URL of any live web page and ConceptShare
will grab a screen capture and import it into a workspace automatically. Great for doing
redesign consultations of existing websites or even competitive analysis.
Easily share your work with others 24/7 - With ConceptShare you don’t need to
schedule a meeting to get great feedback. Each workspace member will receive email alerts
when new media is uploaded, commented on or replied to. Each comment can be specific to
a design element and each reviewer can enter the workspace at anytime and comment or
reply to comments.
Capture high quality feedback - ConceptShare allows reviewers to use powerful tools to
convey their ideas such as marking up directly on top of the images, video or documents.
ConceptShare uses a unique workflow for handling commenting. When a new comment is
created, the target, comment, markup, optional zoom level and all replies are all saved in a
comment layer. Each member can navigate the workspace by selecting different files and
then browsing the comments layers like a slide show.
More Scalable than Web Conferencing - People can’t see what you are typing until you
are finished. This allows of an unlimited number of people to be in the same workspace
commenting on different elements applicable to them without interfering with others and
wasting time watching other people doodle or fight for control.
Print a Summary with Mark-Up - The best part of Concept Shares ability to effectively
capture markup and comments in context is that it makes it easy to aggregate all of the
work into a nice printable summary including zoomed in images featuring markup,
comments, replies, approvals and all chat logs. Great for record keeping and archiving!
Even works with video frames.
Desktop Uploader - Download ConceptShare Desktop for easy drag and drop uploading of
Concepts to workspaces. You can also create new workspaces, manage people and get
alerted when someone replies or comments in one of your workspaces. You can even get
alerted when someone comes online! Works on Windows and Mac OS X.
Custom branding available - All paid subscriptions at the Team and above allow you to
use your logo and main color to brand your ConceptShare account to be an extension of
your brand as you interact with clients, team members and other stakeholders. Business
and Enterprise customers can even have ConceptShare seem like it is an extension of your
existing website with the domain forwarding feature. (i.e.
Customizable interface - The revolutionary web interface acts more like an application
then a website. New features include menus that are resizable, collapsible and dock-able
anywhere you like.

Free 30 Day Trial    Solo                Team                 Business
                     $24/mo              $49/mo               $99/mo
15 active projects   5 active projects   15 active projects   35 active projects
1GB, Unlimited       500MB, Unlimited    2GB, Unlimited       5GB, Unlimited
Users/Reviewers      Users/Reviewers     Users/Reviewers      Users/Reviewers

Sign up for the annual plan and get 12 months for the price of 11

                                                               Table of Contents  Index

Your Company Workspace on the Web - An Intranet 2.0 Solution

Web-based software, no installation required. An enterprise wiki powered by document
management features.

      Edit pages in the browser
      Document management
      Search across and inside
      Engage your colleagues
      Users access control

Edit text in place - No need to study wiki markup or to work with a designer. What-You-
See-Is-What-You-Get editing is performed in your browser. Edit your pages online just the
way you would in a regular word processor
Text, documents, revisions, comments - Everything you need is on one page: text,
documents, or discussions. You can view previous versions of a document, along with
related discussions.
Approve or reject documents - Let your team know that document is ready for review.
Approve or reject document. Lock the document to inform other users that you are currently
working on, or to freeze the final revision.
Wiki-page is a document - Share text information through wiki pages - no need to create
a separate document. The wiki has all basic document management features: approval,
rejection, lock/unlock, notification, routing.
Track important documents and content - Subscribe to main notification on any page
change. Be notified of new document revisions or uploads, as well as approval or rejection
by other team members.
Search across and inside documents - A powerful search engine is part of your
document and knowledge portal: type the text you are looking for, and then drill down by
refining your search. Search scans all popular text file formats.

Basic          S                 M            L               XL              XXL
Free           $49/mo            $99/mo       $199/mo         $399/mo         $599/mo
5 users        10 users          20 users     50 users        100 users       200 users
1GB            2GB               4GB          10GB            20GB            50GB

Ultimate - Contact for details

                                                         Table of Contents  Index

Intranet and Group Calendar Tool

Backpack is an easy intranet for your business. Store, share, discuss, and archive
everything that’s essential for your team. Use Backpack to share information, knowledge,
files, schedules, to-do lists and more inside your organization. Post company-wide
announcements too.

Backpack Pages - Backpack Pages are Backpack's secret weapon. You can add any
combination of notes, to-dos, files, photos, and dividers to a page. Pages just take seconds
to create and can be used to organize, share, and discuss anything.
Keep important documents in one place - The files, forms, and documents your
employees need are likely scattered across the office on different computers or in different
filing cabinets. That's old school and inefficient.
Now you can store your company’s forms, expense reports, and worksheets on Backpack.
Now everyone knows where they are and can get them at any time.
Share how-tos, tutorials, and guides - You might share information with your
employees by email, phone calls, or posting flyers in common areas. Maybe your company
publishes a newsletter or catalogs employee FAQs in the form of employee manuals. There's
a better way.
Cut down on paper waste and put it all in Backpack instead. Backpack makes it easy for you
to build pages with everything your employees need to get their jobs done.
Group Calendar - Keep everyone’s schedules online with the calendar.
Centralize Messages - Forget mass emails - use Backpack Messages instead.
Alerts and Reminders - Send email and text message reminders to your cell phone.
Backpack Extras & Add-Ons - Backpack works with a variety of iPhone apps, mobile
devices, third-party desktop tools, software, widgets and more.

Backpack Tools:
Newsroom - Post messages and see the Latest Activity log to know what everyone on the
account has been up to.
Pages - Organize your information. Quickly combine text, images, files, checkbox lists and
more to organize and share your important information.
Calendar - Put your schedules in one place. Your simple color-coded group calendar makes
it easy to keep everyone's schedules coordinated in one place.
Reminders - Remember everything. Never forget. Reminders go to your cell phone or
email and they take only seconds to create.
Writeboards - Write with a version history. Writeboards are text documents that save a
new version each time you make a change. You can jump back to any version or compare
two versions.

                                                         Table of Contents  Index

Journal - Log anything on a timeline. Set your status to indicate where you are or what
you're doing. Add entries to log work, personal milestones, or any information you want to
keep over time.

Free 30 Day Trial

Free                 Basic            Plus               Premium            Max
                     $24/mo           $49/mo             $99/mo             $149/mo
2 users/5 pages      Up to 6 Users    Up to 15 Users     Up to 40 Users     Up to 500 Users
No calendar,         4GB Storage      10GB Storage       20GB Storage       50GB Storage
message boards, or   1000 Pages       2500 Pages         5000 Pages         7500 Pages
file sharing

The first complete online operating system

Glide is a complete mobile desktop providing a secure and scalable platform for personal
and collaborative computing.

Glide OS 3.0 is a comprehensive Ad-Free cloud computing solution. Escape from the daily
barrage of online floating, pop up, banner and streaming ads and email spam. In addition to
providing you with an ad-free alternative, you get more storage, more features and more
control over how you share your private information and personal files.

Productivity, Collaboration and Lots of Storage - Glide is a free suite of rights-based
productivity and collaboration applications with 10GBs of storage. Setup and administer up
to six family member accounts. The Glide OS provides automatic file and application
compatibility across devices and operating systems. With Glide OS you also get the Glide
Sync App which helps you to synchronize your home and work files.
Keep Your Files in Sync - Install Glide One for automatic synchronization of all of your
files and information with Glide. Easily upload your photos, music, video, documents,
contacts, calendars and bookmarks. Glide One will automatically sync files you create and
edit online in Glide and on your local desktops, keeping all of your files in sync all of the
Import Contacts and Calendars - In addition to keeping your files in sync, Windows™
users can import contacts and calendars from Microsoft™ Outlook™, Outlook Express™ and
the Windows Address book, as well as bookmarks from Internet Explorer™, Safari™ and
Firefox™. Mac Users can import contacts from the Mac Address Book and events from iCal
calendars as well as bookmarks from Safari™, Camino and Firefox™. Linux and Solaris users
can import contacts from Thunderbird LDIF files, Sunbird iCalendar files as well as
bookmarks from Firefox™.

                                                         Table of Contents  Index

Works Anywhere - Glide OS is that it works on just about every device ever made:
Windows, Mac, Linux, Solaris, Android, Blackberry, iPhone, Palm, Symbian, and Windows

Pricing: Free

Connect Your People, Collaborate Faster

More than just collaboration... Online project collaboration software for business teams

Central Desktop's Social Technology Platform provides a complete SaaS solution for
businesses to collaborate, manage projects and connect their people.

Workspace – Intranets and Extranets
People – Connect and Communicate
Projects – Collaborate and Manage
Documents – Search and Organize
Workflow – Monitor and Control

Increase your overall productivity by over 30%. Save time, avoid rework, and centralize
access to files & tasks, so work can get done quickly, no matter where or when your
employees, contractors, and clients are available. Workspaces that set-up in just minutes
can be used to manage projects or share information in impressive professionally branded
workspaces with clients.

Set-up Projects, Wikis, Intranets, or Extranet in Minutes - Put the power of Enterprise
Web 2.0 technologies to work for your business; click a few boxes to put up sophisticated
wiki workspaces for online project management, discussion threads, file sharing, content
management, intranets or client extranets. You can have a new intranet, client portal, blog
or project workspace, securely accessible from anywhere, for just the people you specify,
set-up in as little as 15 minutes.
Manage Your Workgroup or Business Team & Contractors Remotely, even Globally
- Manage projects and tasks in an online workspace that global workers, clients, or
contractors can access anytime, from anywhere.
Avoid Wasted Time, Rework, & Email Clutter - Automate routine administrative tasks.
Save substantial amounts of time & energy by setting up file sharing workspaces, project
templates, online forms, databases, task lists, and automated workflows. Why waste time
redoing task lists, emailing files back & forth, or guessing on the status of projects? Put
everything online & template out your repeatable task lists & client processes. No more "he
said", "she said," confusion when discussions are done in discussion threads online.
Have Instant Access to all Your Workgroup's Latest Files - Put all your files and
documents online, where all revisions and changes are tracked. Enable everyone on your
team to have access to the latest files. All workspaces are password protected, so you and
your team have secure access to them at anytime from anywhere with internet access.
Train Thousands of Sales Reps, Clients or Volunteers Quickly & Professionally -
Sharp-looking, impressive intranets, extranets, and corporate wikis can be built within 15
minutes including your professional branding. Train employees or non-profit volunteers,

                                                          Table of Contents  Index

distribute forms & collateral to a global sales force, educate clients through a customer
portal, put up a help wiki, distribute marketing materials, or train thousands of franchisees.
These public workspaces are WSIWYG "what you see is what you get," as easy to use as
Microsoft word or your email editor. Write the text & and insert files you want to put online.

The Obama campaign used a Central Desktop public workspace to manage their volunteers.

Collaborate Online on Files Too Large to Email - Large files can be uploaded online
then viewed in preview mode, so they don't even need to be downloaded & comments on
changes can be made without even opening the files.
Streamline New Employee Training & Management - New employees training can be
systematized into a template driven task lists, forms to fill out, policies and procedures to
look over, training exercises to do. Task lists and instructions for everything can be used to
streamline the whole process.
Save Your Small Business, Workgroup, or Department Money - Central Desktop is a
SaaS, Software as a Service, solution. That means you save money directly on IT expenses
& capital equipment expenditures. There is no on-site software to install, servers to
maintain, or extra costs each time the software is upgraded. Updates are free. Everything is
hosted online without the high IT staff and capital expenses of an on-premise solution at a
fraction of the cost. You also save money when your employees save time. Most companies
cut the total time it takes to get things done by about a third. Calculate your savings by
dividing your total employee salary costs by 3. You can cut down on your total staff, cut
hours billed by contractors, enjoy more personal time or have a little more financial
breathing room before you need to hire more employees.
Streamline Business Processes - Streamlining your business process will cut your costs,
make it easier to get products to market ahead of schedule, or just make operations run
more efficiently. This technique has worked very well for clients with manufacturing, product
development, and service based businesses like consulting firms, marketing agencies,
accounting companies, independent record labels, and software or web design companies.
Business processes can be automated by using workspace templates. Manufacturers speed
up their time to market, cut costs, and made their work processes more efficient. Service
companies have doubled their profits by automating the way they process tasks and
collaborate with clients using templates online.
Spend Less Time & Money Traveling - Travel time and expenses can be cut substantially
by sharing workspaces with remote team members or clients. Some things can be worked
on simultaneously in real time. Central Desktop can be used to conduct online web
meetings, host online webinars, set-up conference calls, and even remote screen sharing.
Save yourself the stress and the time and expense of traveling to meet team members or
clients to get things done.

Free 30 Day Trial

Workgroup Edition

Team Plan         Team Plan 1       Team Plan 2     Company Plan 3      Enterprise       Community
                                                                        Edition          Edition
Free              $25/mo            $49/mo          $99/mo              $10/mo/user      $3/mo/ user
Users - 2         Users - 3         Users - 10      Users - 25          Users - Ultd     Users - 25
Number of         Number of         Number of       Number of           Number of        Number of
Members - 5 per   Members - 10      Members - 15    Members - 25        Members - 50     Members - 100
workspace         per workspace     per workspace   Internal + 10 per   min              min
Storage - 25MB    Storage - 500MB   Storage - 1GB   Workspace           Storage - 5GB+   Storage - 5GB+

                                                                 Table of Contents  Index

Max Upload per   Max Upload per   Max Upload per   Storage - 5GB    Max Upload per   Max Upload per
Batch - 25MB     Batch - 250MB    Batch - 250MB    Max Upload per   Batch - 800MB+   Batch - 800MB+
                                                   Batch - 400MB

Save 10% with Prepaid Annual Plans.

Private “Twitter” network for you and your co-workers Free!

A free, hosted Socialtext account for up to 50 people from your company

It is private between co-workers. You and your colleagues get private, “Twitter‑like”
microblogging, social networking, and a shared wiki workspace. And you each get your own
personal home page. If a collaboration network already exists for your company, you will be
added to it. If not, one will be created.

After signing up, you’ll get a confirmation email. Follow the link in the email to your new
personal home page, made up of widgets that show information from all different places
including Socialtext, the web and enterprise systems. Click "+Add Content" to add a new
widget, then drag and drop it where you want.

Others get to know you through your profile - You will have your own profile in your
Socialtext account. It includes space for you to put contact information, your picture, and
tags that indicate your skills and interests. It shows a list of your recent activities, and the
people in your social network those you follow, and those who follow you.
Share and stay informed with microblogging - You can use Socialtext Signals to share
Twitter-like 140-character messages openly with your company’s collaboration network.
You’ll find it useful to share links, quick updates of what you’re working on, and to ask
questions and get quick answers.
Collaborate more fluidly with colleagues - Your company's collaboration network comes
with a Socialtext workspace so you can work openly with your colleagues on wiki pages.
Automated update summaries, tags and search let you discover content and collaborate
more fluidly with colleagues. Every page has a full revision history.
You also get a desktop application - Socialtext Desktop brings it all together with a
dedicated client that runs in Windows, Macintosh, or Linux. From Socialtext Desktop you can
get to wiki pages, share “Twitter-like” messages privately with your work colleagues, and
monitor changes.

Hosted Service:
Free 50 Hosted Service – Free for 50 users
Social Software Hosted Service - $6 per user (Minimum 50 users)

On-Site Appliance or Hosted Appliance:
Microblogging Appliance - $1 per user + Monthly $1K server fee
Social Software Appliance - $6 per user + Monthly $1K server fee

                                                              Table of Contents  Index

Twitter for Enterprise and Office

Connect and share with the people in your company or organization.

Yammer is a simple way for employees to connect and share by posting messages. As
employee participation grows, Yammer becomes a corporate social network, discussion
board, and knowledge base all rolled into one easy-to-use interface.

Enterprise Microblogging - Short status updates keep employees constantly aware of
what their colleagues are working on.
Company Social Network - Each employee has a Yammer profile displaying their photo,
title, expertise and background. Only employees with a valid company email address can
participate in your private company network.
Discussion Board - Use Yammer to share news, questions, links, opinions, and information
within your private company network.
Knowledge Base - Search for any topic to see who's talking about it and what's been said.
Great for getting new employees up to speed.
Groups - Form groups within your company network to enable collaboration with the people
in your departments, teams or projects.
Mobile - Employees stay connected wherever they are through Yammer's free desktop,
BlackBerry, iPhone, IM, email or SMS clients.
Private & Secure - Yammer is only accessible by employees with a valid company email
address. Companies can add security restrictions by claiming their network.

Basic - Free
Silver - $3 per seat per month
Gold - $5 per seat per month

                                                       Table of Contents  Index

   For those of us who remember life before the internet, we could have never imagined
   working from home (in our pajamas) and making a good living. It wasn’t possible back
   then, the only way to communicate was by snail mail and landlines – I also remember life
   before voicemail and total phone, frustrating busy signals and having to wait hours (or
   days) to reach someone. Today is a whole new world. The technical revolution has opened
   up opportunities for all of us, allowing us to run a business, not only from home, but from
   anywhere; airports, coffee shops, or even on a hammock on a deserted island!

   Technology has advanced and every day the tools are getting easier to use and more
   secure. It’s easy to operate your business and collaborate on projects from your desk or on
   the road.


   Pixily lets you store and share documents online - Make life easier for yourself and your

   Offers a free version where users get 200 pages of storage, but documents must be emailed
   to them. For a fee they will send you prepaid envelopes or boxes so you can mail in your
   files. They then scan and upload your documents.

   Free - 200 pages (must be submitted electronically)
   $4.95/mo 1000 pgs
   $59.95/mo for 12000 pgs

                                                           Table of Contents  Index

Scan, copy and fax with your camera phone

Simply take a photo of a document, whiteboard, or business card, upload it to scanR, and
get a digital scan in just few seconds. Then, download your scan as a PDF, text, or vCard
file or send a fax anywhere in the world.

Away from your desk and need to send or fax a printed document? scanR lets you send
scans of documents to almost any computer, mobile phone, or fax machine in the world.
scanR supports both email and SMS text messaging, and you can send faxes to over 200

For as little as $3 a month, get unlimited scanning and up to 100 fax pages.

Free Trial - 1 scan included
Monthly Unlimited Use - $4.99/mo
Annual Unlimited Use - $29.99/year (save 50%)

capture it. share it. qipit.

Qipit is a free mobile online copy service that allows you to copy documents, whiteboards
and handwritten notes with your camera phone or digital camera to store, fax, and email or

                                                         Table of Contents  Index

      Turn documents, notes and whiteboards into digital copies (PDFs)
      Email or fax qipit digital copies via email, your online Qipit account, or right from
       your phone
      Store all of your paper documents and notes as digital documents for easy archiving
       and sharing
      Tag your qipit documents for easy searching and sorting
      Publish and share your documents on the Web

Pricing: Free (Fax limit: 5 per week)

PC on a stick or on your iPod. MojoPac makes personal computing seamlessly portable and
more accessible than ever before.

MojoPac allows you to copy your desktop, including all of your applications, files and
settings onto a removable hard drive such as an iPod or a USB flash drive. Just plug the
device into any Windows XP based PC and you're suddenly looking at your computer.

Any work you complete is saved on the portable device, not the computer. All browsing
history, Multimedia Player history, applications history, files and personal settings are
removed along with the device.

Any changes made on the remote computer will be saved when you get back to your

Currently MojoPac is only available for Windows XP users and not compatible with Vista or
Windows 7 users. Mac users can run MojoPac within Parallels Desktop software or VMware

It is important to make sure that your USB stick or iPod has enough free space.

The website’s main page has an introductory video and I found it hard to find their support
page, which is located here:

      Use expensive PC software you have limited licenses for, like Microsoft Office or
       Adobe, from any computer to any computer.

      Backup expensive software in the event your hard drive crashes, plug your MojoPac
       into another PC and you’ll be good to go.

      From any computer (public or otherwise), access your preferred browser, your stored
       passwords and other sensitive data and remove them when you’re done.

Requirements: Windows XP (32-bit version)


                                                         Table of Contents  Index

Free 30 day/200 boot trial download available
Windows XP only, $29.99 for the license

Dropbox is software that syncs your files online and across your computers.

Put your files into your Dropbox on one computer, and they'll be instantly available on any
of your other computers that you've installed Dropbox on (Windows, Mac, and Linux too!)
Your files are stored on Dropbox's secure servers, so you can access them from any
computer or mobile device using the Dropbox website.

      Sync your files online and across computers
      Sync files of any size or type
      Your files are always in sync
      Share large files and photos easily
      Automatic online backup
      Track and undo changes to files
      Free for Windows, Mac, and Linux*

Let's say you're editing a document at home. As soon as you click 'Save', Dropbox will sync
this same file to all your other computers (and your iPhone!) instantly and automatically.
It's as if you saved the document to all of your computers. This gives you the freedom to
work on any of your computers and always have the files you need.

Dropbox lets you share files easily - You can easily share entire folders or photo albums
with Dropbox. Simply put the folders you want to share in your Dropbox, and invite people
to them. You can also send people links to specific files within your Dropbox. This makes
Dropbox perfect for team projects.
With Dropbox, online backup is automatic - Every time you put a file in your Dropbox
folder it is automatically backed up to their secure servers. If your computer has a melt-
down your files are safe on Dropbox and can be restored at any time.
Dropbox lets you go back in time to undelete or undo changes to files - Every time
you save a file in Dropbox, Dropbox syncs it to their secure servers. Dropbox keeps a
history of every change made so that you can undo any mistakes and even undelete files.
By default, they keep the last 30 days of undo history for all your files. They also have an
unlimited undo option called "Pack-rat".

Dropbox replaces:
    Emailing file attachments to yourself and other people
    Using USB drives to move files between computers
    Renaming files to keep a history of previous versions
    Complicated backup software
    FTP servers, system-specific sharing methods, Network Attached Storage (NAS)

iPhone App:
    There's an app for that!

                                                         Table of Contents  Index

      Access your Dropbox on the go
      Download files for offline viewing
      Sync photos and videos to your Dropbox
      Share links to files in your Dropbox

Store up to 2GB for free
50GB - $9.99/mo
100GB - $19.99/mo

Take ALL of your music, photos, and docs everywhere!

ZumoDrive is the hybrid cloud storage for all of your media. You can access your music,
photos, and documents from anywhere with your favorite applications.

Cloud storage that appears local - No need to worry about backing up your files or keeping
your devices in sync.

      Play your entire iTunes library from any device
      Perfect for Netbooks and Smartphones
      Makes backup and sync unnecessary

Free Your Music - Why not take all your music with you everywhere you go - on your
desktop, laptop, netbook, smart phone...
Archive & Share Photos - Wouldn't it be nice to preserve your photos and be able to
share them at the same time? Now you can.
Sharing is Easy - With ZumoDrive, sharing that document or folder is just a right click
away. Quickly create a link to the file or create a shared folder for collaboration.

1GB - Free Plus 1GB bonus when you complete the Dojo
10GB - $2.99/mo
25GB - $6.99/mo (Save 6.5%)
50GB - $9.99/mo (Save 33.2%)
100GB - $19.99/mo (Save 33.1%)
200GB - $37.99/mo (Save 36.5%)
500GB - $79.99/mo (Save 46.5%)
Simple Secure Sharing - Share, manage and access all your business content online

                                                          Table of Contents  Index

Sharing and managing content - Organize all of your content online in a familiar file and folder
structure. Share content with direct links to files and folders, turn any folder into a public web
page in one click and create widgets to share files on a company web page or blog.
With the Box Business edition, get additional security with 256-bit SSL encryption and set
passwords and expiration dates for file and folder access.
Project collaboration and workflow - Turn any folder of content into a shared online workspace
and invite others to view, edit, or add their own files. Exchange feedback using the commenting
and discussion features. Create wiki-style web documents to share meeting notes, ideas, and
manage projects. Keep workflow organized by assigning tasks to approve, review or update
files. With the Box Business edition, you can track file versions, customize your collaboration
experience, and more.
Content search and discovery - Always find the content you’re looking for. Discover new and
updated content with a real-time activity feed on file uploads, downloads and comments, as
well as individual activity feeds on Box user profiles.
And with the Box Business edition, find the right file with Box’s full-text search engine that lets you
search within documents, presentations, spreadsheets, PDFs, and more.
Mobile access - You can view and share files on-the-go using your mobile device. Use your
mobile browser to access Box’s mobile site at You can also install a web icon
on your BlackBerry; or download the free iPhone app to preview documents and presentations,
see your latest updates, and more.
Extensibility and third-party apps - Box’s open platform lets you do more with your content. Tailor
Box to create the additional functionality you need by using integrated third-party services to
edit documents, fax agreements, sign contracts, print and ship using FedEx, share files on
professional networks, within CRM systems and more.

14 Day Free Trial on Paid Accounts

Lite                               Individual                          Business
Free                               $9.95/mo                            $15/user/mo (3+ Users)
1GB of web-storage                 10GB of web-storage                 15GB of web-storage per user
25MB file size limit               1GB file size limit                 2GB file size limit
Quick sharing and storage          Expanded sharing & storage          Simple project management
File sharing links                 Premium OpenBox applications        Assign tasks to update files
Mobile app access                  Faster uploads                      Professional co-branding
Basic OpenBox applications         Email/phone support                 User administrative console
                                                                       Online file system
                                                                       File download insight & tracking
                                                                       Password protected file sharing
                                                                       Expanded user permission types
                                                                       Enhanced collaboration
                                                                       Complete version history
                                                                       Comprehensive full-text search
                                                                       Invite others to edit or add files
                                                                       Dedicated customer service

                                                                  Table of Contents  Index

Upload, access, & share your files, music, video and photos

4shared Toolbar gives instant access to 4shared Desktop, 4shared home page and personal
4shared account.

The FolderShare feature allows you to share any of your folders with anyone by setting
different access permissions on the folder. Similar to a shared file, you can send a web-
based link to your shared folder.

If the shared folder has Read-only access, people can only download files from the folder.

Free - Up to 5GB
Premium Account – Up to 100GB:
5 Days - $5
1 Month - $9.95
3 Months - $23.95
6 Months - $42.95
1 Year - $77.95

Simple real-time sharing, collaboration, and presentation is used by a wide range of users seeking a convenient and private method for
sharing all types of digital content, ranging from families sharing photos to large
organizations using 'drops' as dynamic, collaborative real-time workspaces.

Use to privately share your files and collaborate in real time by web, email, phone,
mobile, and more. Create each drop in two clicks and share what you want, how you want,
with whom you want. is an easy to use, online collaboration and file sharing service that provides users
with a simple, real time and private way to chat and share images, video, audio, documents
and other digital content through unique, user-created and controlled sharing points called

                                                            Table of Contents  Index

In just two clicks, users are able to seamlessly create personal sharing points, upload
content via web, email, MMS, Facebook, Firefox extension, phone and fax inputs and share
it on-the-fly through's various outputs like web, email, MMS, Twitter, iTunes, fax
and more.

Each 'drop' is non-searchable, non-networked, does not require any type of account
registration and can be password-protected and set to expire after a period of time, so you
can share exactly what you want with whom you want for as long as you want.

Pricing: Free or Upgrade

Free - Storage space is limited to 100MB per drop for the free account,

Purchase one time space upgrades
You can purchase one time upgrade codes which allow you to expand the size of your drop
and enable shorter URLs (2+ characters). The cost is $10 per gigabyte per year. Your code
can be applied to newly created drops as well as existing drops.

This is a good option if all you need is a single drop with more space. If you are looking for
expanded storage as well as drop management, you should consider manager.

Basic - $19/mo
10GB / 20 drops
Ideal for individuals or small teams - You get access to custom branding and templates,
central management, and activity stream for up to 20 drops. You can share with an
unlimited number of people. Enable encryption for a small incremental fee.

Professional - $49/mo
30GB / 50 drops
The best option for those using at more scale - Share as many files as you want in
up to 50 unique drops with as many people as you want.

$10 per GB per year
1GB – 1 YR - $10.00
10GB – 1 YR – $100.00

Microsoft Office Live Workspace

FREE online document sharing, collaboration, and storage

      Work away from your desk without leaving anything behind
      Manage documents in one convenient place
      Open and save files from familiar programs like Word, Excel, and PowerPoint
      Store up to 5GB online
      Individual documents can be as large as 25MB
      View, edit, share documents with password-protection

                                                           Table of Contents  Index

      Control who can view and make changes
      Access Anywhere
      Eliminate flash drives
      Work together with others on the same files

You can share individual documents or workspaces with up to 100 people for online

There is a plug-in for Microsoft Office that lets you open and save files directly from familiar
programs like Word, Excel, and PowerPoint.

Microsoft will be launching their web-based versions of Microsoft office which will make Live
Spaces even more useful.

Pricing: Free

Mozy is the industry-leading solution for online backup, remote backup, data backup,
computer backup, backup software, internet backup and remote office.

      Open/locked file support - Mozy will back up your documents whether they're
       open or closed.
      128-bit SSL encryption - The same technology used by banks secures your data
       during the backup process.
      Automatic - Schedule the times to back up and MozyHome does the rest.
      New and changed file detection - MozyHome finds and saves the smallest
      Backs up Outlook files - Disaster-proof email protection.
      Block-level incremental backup - After the initial backup, MozyHome only backs
       up files that have been added or changed, making subsequent backups lightning


Mozy Home Free:
2GB of 100% free backup space.
No setup fee, no credit cards, no monthly payments, no hassle.

Mozy Home Unlimited:

Mozy Pro:
Mozy saves you money and allows you to perform the critical task of backup with fewer
resources. With Mozy, there is no hardware to buy, no setup fees, and with automatic
backups, no additional management required to oversee it all. Take the hassle and cost out
of backup with Mozy's pay-as-you-go online backup services.

                                                           Table of Contents  Index

You will need one desktop license for each computer you are backing up and one server
license for each server you are backing up.

Desktop Licenses - $3.95 + $0.50/GB per month
Server Licenses - $6.95 + $0.50/GB per month

Accounts can be billed monthly, annually, or biennially. Get one month free when you sign
up for an annual account or three months free with a biennial subscription.

Never Worry About Your Backup Again

Carbonite automatically backs up the most important files on your computer and stores
them in a secure, offsite location. Your files will be safe and easily recovered from any
computer. And with a flat, low rate you'll have access to unlimited backup space so you can
back up as much as you'd like, without having to think about file size.

Easy to Use - Installs quickly and easily, with no new user interface to learn
Quiet - Works in the background to update your backup without slowing down your
Secure - Double-encrypts files so only you can see your files — guaranteed.
Convenient - Retrieve your backed up files over the internet with Carbonite remote access.

15 Day Free Trial (no credit card required)
Carbonite Unlimited Online Backup One-Year Subscription - $54.95
Carbonite Unlimited Online Backup Two-Year Subscription - $99.95
Carbonite Unlimited Online Backup Three Year Subscription - $129.95

Revolutionizing Online Storage & Backup

ADrive™ ( leads the online data storage and backup industry by offering the
largest amount of free storage and backup on the Internet.

      FREE 50GB Online Storage
      Cloud Storage
      Upload & Store Files
      Access Files Anywhere
      Share Files

                                                        Table of Contents  Index

      Edit Documents Online
      File Transfer Protocol (FTP)
      ADrive Desktop

ADrive offers complete and secure solutions to store, backup, share, access, and edit files
from virtually anywhere, at any time. ADrive serves as an online, centralized vault for all
important file types including: music, videos, photos, documents, and more.

Pricing: Free, Signature and Premium

Basic - Free (Personal Use Only) - 50GB
Signature - $6.95/mo or $69.50/year - 50GB
100GB - $13.95/mo or $139.50/year
250GB - $33.95/mo or $339.50/year
500GB - $66.95/mo or $669.50/year
750GB - $99.95/mo or $999.50/year
1TB – $131.95/mo or $1,319.50/year

All Plans include:
     Universal Access
     File Sharing
     Folder/Directory Upload
     File Download
     Easy Search Tool
     Remote File Transfer
     International Character Support
     Zoho® Editor

Free - Basic Plan Features      Signature Plan Features            Premium Plan Features
50GB Storage Capacity (per      50GB Storage Capacity (per         Storage Capacity starting at
account)                        account)                           100GB(per account)
                                                           File History
                                                     File History Recovery
                                                         Mac and Linux
                                                         SSL Encryption
                                                  Multiple Concurrent Sessions
                                                          24/7 Support
                                                  No 3rd Party Advertisements

                                                          Table of Contents  Index

Integrated online backup, storage and sharing service

Online Backup - Backup enables consumers and organizations to get enterprise-class
online backup with superior performance for their critical data at a fraction of cost. Global
corporations, Business houses and people trust IBackup for their storage and backup needs.
Online Storage - IBackup provides an extensive enterprise ready feature-set for secure
online storage with superior performance including Snapshots, Network Drive, Sharing,
Collaboration, Sub-Accounts, WebFolders and Mobile Access.
Scheduling, compression, encryption, block level patching - IBackup automatically
backups your critical data and allows you to schedule backups and restores at your
convenience. All data is compressed and encrypted during transmission (and stored
encrypted - optional) while block level patching - where only modified portion of data is
transferred after initial backup - ensures optimal bandwidth utilization.
Web-based access to your account - Provides browser access including drag-n-drop for
folders, sharing and direct edit options - that competing services do in limited measure.
Network Drive access to data - IBackup provides Network Drive access to data with
drag-n-drop options both ways, direct edit and share options with an integrated address
book - while others, at best, provide a limited read-only Network Drive access.
Backups across platforms and databases - Supports Open file backup, Exchange
Server, MS SQL Server and Oracle Server Database backups. You can backup data on the
Windows, Linux and Mac platforms. Few other applications offer backups across platforms
and databases.
Folders and Sub-Accounts - Create Sub-Accounts to map specific folders to individual
accounts; can be used for data sharing with fine grained access control or for backing up
multiple computers with data from each PC mapped to a specific Sub-Account.
Flexibility - You can create multiple Backup sets for backup, backup data from multiple
computers to a single IBackup account and even do restore scheduling. Currently, no other
service provides these features.
Disaster Recovery - Only IBackup provides a comprehensive Disaster Recovery (DR) and
Hot Sites Solution. You can setup a full replica of critical data from one site onto another
physical location that can scale.

Prices range from $9.95/mo for 10GB of storage to $599.95/mo for up to 1000GB of
enhanced backup.

Online backup – secure, fast and simple

IDrive is iBackup’s companion service that provides automatic data online backup solutions
for individuals and small businesses.

      Automatic Backup
      True Archiving
      Versioning

                                                         Table of Contents  Index

      Continuous Backup
      Mapped Drive Backup

IDrive Basic – Free
Get 2GB of online backup space absolutely free. Store your photos, documents and other
important data.

IDrive Pro:
Create and manage multiple accounts
Personal use - $4.95/mo for 150GB
Family Pack (Up to 5 PCs) - $14.95/mo for 500GB
Business use - $9.95/mo for 50GB

Rapid Serve:
Quick initial backups of several gigabytes of data or for quick restores, via IDrive Portable to
and from your online backup account; perform subsequent backups incrementally using the
desktop application.

IDrive Lite - Free
    Backup and Restore your mobile contacts from/to mobile devices
    Manage your contacts from anywhere
    Edit/Add/Delete backed up contact details at
    iPhone App - Requires iPhone OS 2.0 or later.
    BlackBerry - Supported on Storm 9530, Bold 9000, Curve 8900 and Pearl Flip

SOS Online Backup is an Award-Winning Backup system for home, small business, and
enterprise users providing safe, secured and efficient online backup.

More expensive than most backup options, but unlike Mozy or IDrive, SOS automatically
backs up files whenever they are changed (even if they are open). It also saves each
version of your files indefinitely.

      Continuous Data Protection
      Unlimited Computers
      Global Roaming Access
      Access on iPhone
      Free Integrated Local Backup
      Enhanced Security & Privacy
      Compression & Transfer Systems
      Intelligent File Filters
      Physical Media Upload
      Powerful Recovery
      Flexible Scheduling

                                                           Table of Contents  Index

        One Click Sharing
        Unlimited Versioning and Archiving

  Free Trial

  2GB - $19.95/year
  5GB - $29.95/year
  15GB - $49.95/year

  500MB- 45¢/mo or $4.50/year                    30GB - $54/mo - $540/year
  1GB - $1.80/mo - $18/year                      40GB - $72/mo - $720/year
  2GB - $3.60/mo - $36/year                      50GB - $90/mo - $900/year
  3GB - $5.40/mo - $54/year                      60GB - $108/mo - $1080/year
  4GB - $7.20/mo - $72/year                      70GB - $126/mo - $1260/year
  5GB - $9.00/mo - $90/year                      80GB - $144/mo - $1440/year
  10GB - $18/mo - $180/year                      90GB - $162/mo - $1620/year
  20GB - $36/mo - $360/year                      100GB - $180/mo - $1800/year
                                                 200GB - $360/mo - $3600/year

  Backup your online accounts for free

  Your lifestream contains important data, but all those pictures, videos, documents, and blog
  posts are exposed to potential loss. Some web 2.0 services shut down without warning.
  Others are hacked. Sometimes data is lost from basic human error, or the intentional
  actions of a disgruntled employee. Don't put your lifestream at risk when there is a simple,
  easy, low cost way to back it up. Plust it’s automatic – Once you set up your accounts,
  backups occur automatically.

        Twitter               Google Docs
        Wordpress             Gmail
        Facebook              Zoho
        Delicious             Flickr
        Basecamp              Photobucket
        Blogger               FriendFeed

  Pricing: Currently free – Will charge for premium accounts in the future

  Got a new computer and don’t know what to do with the old one? Are you afraid of someone
  getting a hold of your files, passwords and ultimately ruining your life? Many people take
  out a sledge hammer and completely destroy their hard drives, many times wasting a

                                                           Table of Contents  Index

 perfectly good (for someone) computer. You may or may not know, but “deleting” a file
 does nothing of the sort; however, your hard drive has a built-in system for the secure
 erasure of data, which can give you the opportunity to pass on your old computer.
 Completely erasing your hard drive can give you peace of mind and maybe even make you
 a few bucks if, say, you want to sell it on eBay.

 Erase your hard drive completely

 DABN - Darik's Boot and Nuke is a self-contained boot floppy or ISO image that securely
 wipes the hard disks of most computers. DBAN will automatically and completely delete the
 contents of any hard disk that it can detect, which makes it an appropriate utility for bulk or
 emergency data destruction.

       It's Free.
       It's Fast. Rapid deployment in emergency situations.
       It's Easy. Start the computer with DBAN and press the ENTER key.
       It's Safe. Irrecoverable data destruction. Prevents most forensic data recovery

 DBAN is a means of ensuring due diligence in computer recycling, a way of preventing
 identity theft if you want to sell a computer, and a good way to totally clean a Microsoft
 Windows installation of viruses and spyware. DBAN prevents or thoroughly hinders all
 known techniques of hard disk forensic analysis.

 DBAN is a free software product that can be used at home or in a business at zero cost. The
 only official place to obtain DBAN is by download at their website.

 Pricing: Free


                                                            Table of Contents  Index

LogMeIn Free

Remote Access to Your PC or Mac

LogMeIn Free gives you remote control of your PC or Mac from any other computer with an
Internet connection.

Simply install LogMeIn on the computer you want to access (it takes about 2 minutes), log
into your account from another computer and click the computer you want to control. You'll
see its desktop and be able to use all the applications on your remote computer as if you
were sitting in front of it - even if you're across town, across the country, or across the

      Access from any Internet-connected web browser
      Access to a Windows PC or Mac
      Remote control and desktop viewing
      Copy and paste between computers
      Wake on LAN
      Reboot/reconnect (including safe mode)
      Basic reports (remote access sessions and user access)
      Chat
      AES 256-bit encryption
      SSL/TLS intrusion detection
      IP address lockout
      No need for firewall, router or proxy configuration
      No requirement for remote PC admin rights

LogMeIn Pro² Features
Conveniently work with remote computers from virtually any Internet-connected web

Remote Access Features - Remote control. Gain anytime, anywhere access to programs
and files on your remote Windows-based computers over the web, whether you're traveling,
at a client site, at home or on vacation.
File transfer - Always have access to the files you need, right at your fingertips. Easily and
securely transfer large files between computers using drag and drop file transfer, file
manager or folder sync.
File share - Easily and securely share large files without sending email attachments, using
FTP or relying on portable drives. Simply send colleagues, clients and others an auto-
generated link to the file, from which they can securely download the file right from your
Remote to local printing - Print when and where you need to. Automatically print files
from a remote computer to a local printer.
Desktop sharing - Easily share your desktop with another individual. Collaborate, train or
troubleshoot right from your computer without any additional software.
Remote to local audio - Experience your remote computer as if you were right in front of
it. You can hear music, email alerts and other sounds on your remote computer through
your local speakers.
Wake on LAN - Wake a remote computer that is sleeping, or turn on one that is off, right
from your web browser. Lets you save energy and still service or access your remote
Management Features

                                                          Table of Contents  Index

LogMeIn Rescue
IT teams can keep customers and employees up and running without the need for pre-
installed software. Use a single remote support tool to service PCs, Macs or smartphones on
demand anywhere, 24/7, as if you were sitting in front of them.

iPhone App - If it's on your computer, it's on your iPhone

LogMeIn Ignition for iPhone and iPod touch provides fast, one-click access to your LogMeIn
computers, directly from your Apple device. Simply create a LogMeIn account and add the
computers you want to access remotely to your account. Then install LogMeIn Ignition for
iPhone and iPod touch on your Apple device and log in to access your entire computer at the
touch of your fingertips.

      Attach a file from your home computer to an email message
      Share vacation photos from your Mac while at lunch with Mom
      Edit documents on your work PC from your iPod touch

Pricing: Free and Pro

Pro Plans:
1 PC - $12.20/mo
5 PCs - $41.50/mo - $8.30 per PC
10 PCs - $74.80/mo - $7.48 per PC
25 PCs - $174/mo - $6.96 per PC

Sign up for an annual plan and save 60%

iPhone App
LogMeIn Ignition - $29.99

LogMeIn Rescue $129/mo or $1,188 (save $360)

Add support for Smartphone devices:
For Annual Plans - $768
For Monthly Plans - $90

Access Your PC from Anywhere®. You can take your office with you, wherever you go.

      Work on your office PC from home — in real time
      Travel anywhere and use your PC remotely
      Increase your work flexibility and productivity
      Access your files, programs, email and network with easy, secure access to your PC
       from any browser.

All you need is the Internet to access all your programs, files, emails and network resources
- just as if you were at your desk. No extra software or hardware is needed.

                                                         Table of Contents  Index

   Be More Productive - Imagine working on your office PC from home, while the freeway is
   packed. Or log in after hours or on the weekends to catch up on work without driving back
   to the office.

   Have complete Access to Your PC While Traveling - Don’t worry about whether you
   remembered all the files. You can access your PC anytime you have an Internet connection
   so you’re only out of touch if you want to be.

   Save Time and Money - With your documents, emails and applications always at your
   fingertips, you can get more done faster.

         No setup costs
         Unlimited use
         Free software and service upgrades
         Free technical support and maintenance

   Free 30 Day Trial

   1 PC - $19.95/mo – $239.40/yr
   2 PCs - $29.95/mo – $359.40/yr
   20 PCs $299.60/mo – $3,595.20/yr

   Annual (Save 25%)
   1 PC - $14.95/mo - $179.40/yr
   2 PCs - $22.45/mo - $269.40/yr
   20 PCs - $225/mo - $2,700.00/yr

   It is a way to manage the relationship between your company and your customers and
   prospects. Easily keep track of your customer and prospect information, find out what
   customers or prospects were called or visited, when they were visited and what was

   In summary CRM is a process or system to manage customer information, activities and
   conversations to help you keep track of what’s happening so you and your team can deliver
   the right message, make better decisions increase existing sales and turn more prospects
   into customers.

   CRM in the Cloud - CRM is shifting toward cloud computing. Instead of buying and
   maintaining expensive servers and software to manage customer information and
   conversations, companies can use web-based applications to run their CRM more easily.

   CRM cloud apps let marketers track leads and sources, route leads to the right salespeople
   in real time, and provide the analytics to see what’s working and what can be improved.

                                                           Table of Contents  Index

Easy-to-use web-based customer relation management (CRM) tools for your entire
company, including online solutions for sales, service, marketing, and call center operations.

SFA (Sales Force
Automation) Features              Service and Support                      Marketing
Lead and opportunity management   Agent console                            Campaign management
Microsoft Office integration      Call scripting                           Email marketing
Mobile CRM solutions              Email management                         Email auto-responder
Territory management              CTI (computer telephony                  Search-based marketing
Account and contact management    integration)                             Lead and list management
Approvals and workflow            Knowledge management                     Workflow automation
Analytics and forecasting         Case and activity management             Analytics and dashboards
Documents and contracts           Resolution and activity analytics
management                        Self-service customer portal
Product catalog

For a detailed listing of features and help choosing the edition that’s right for you, download
the comparison page.

30 Day Free Trial

Contact Manager - $9/user/mo
Group - $35/user/mo
Professional - $65/user/mo
Enterprise - $125/user/mo
Unlimited - $250/user/mo

Zoho CRM

Low Cost Online CRM with Email

On-demand CRM (Customer Relationship Management) services for managing organization-
wide sales, marketing, customer support, and orders.

Zoho is a web-based application that is simple to set up and use. Also, it integrates
seamlessly with other the other Zoho programs such as email and web conferencing.

Sales Force Automation Modules                        Marketing Automation
Manage Leads                                          Plan & Execute Marketing Campaigns
Track Sales Opportunities                             Execute Email Marketing

                                                                      Table of Contents  Index

Manage Accounts                                     Generate Leads
Manage Business Contacts                            Manage Marketing Contacts
Follow up Sales Activities                          Measure Marketing Performance
Generate Sales Quotes
Forecast Sales
Customer Support and Service                        Inventory Management
Case Management                                     Products & Price Books
Solution Management                                 Sales Quotes
                                                    Sales & Purchase Orders
                                                    Invoice Management
CRM Analytics                                       Workflow Management
CRM & Sales Reports                                 Set Lead Assignment Rules
CRM & Sales Dashboards                              Set up Email Notifications with Predesigned
Role-Based Security                                 CRM with Email
Profiles, Roles & Groups                            Email tab inside Zoho CRM
                                                    Send and receive all your mails within Zoho CRM
                                                    Share customer emails with your colleagues
                                                    Thread view of Email conversations
                                                    Integrate with Gmail, Yahoo, Hotmail and any
                                                    other email services that support POP
Zoho CRM Plug-ins                                   Integration
Plug-in for Microsoft Outlook - Synchronize         Integration with Zoho Services
customer contacts, calendar, tasks and emails       Developer API for Third-party Integration
with Zoho CRM.                                      Integration with third-party applications
Plug-in for Microsoft Office - Create Mail merge
documents for customer contacts.

Resource Guide:

Free – For 3 Users
Professional - $12/user/mo
Enterprise - $25/user/mo

The dominant player in free open-source CRM which is not supported; however there is an
active community support forum. You will need some technical knowledge (or get some
help) to begin using the open source edition. Although it runs online, you will first need to
download and install some code. Additionally it requires PHP, a web-server and a database.

Don’t worry, if you’re not technical, you can upgrade to one of the paid versions that run
completely online and don’t require any downloads or installation.

Reporting                          Marketing Automation              Sales Force Automation
Sales Trends                       Multi-Channel Campaigns           Opportunity Management
Marketing Analytics                Campaign Wizard                   Contact Management
Case Reports Dashboards            Email Marketing                   Account Management
Customer Profiles                  Web-to-Lead Forms                 Forecasting
                                   Lead Management                   Quotes & Contracts
                                   Marketing Analytics               Plug-Ins for Microsoft Office

                                                               Table of Contents  Index

                                                                     Mobile Solutions
Customer Support                  Collaboration                      Platform
Case Management                   Email Client                       Team Management
Inbound Email                     Project Management Plug-Ins for    Access Control
Knowledgebase                     Microsoft Office                   Workflow Management Layout
Bug Tracking                      Mobile Solutions Activity          Editor
Self-Service Portal               Management                         Custom Fields
                                                                     Module Builder
                                                                     Module Loader Homepage Layout
                                                                     Exchange Apps

Pricing: Compare the editions
Free – Open Source
Sugar Professional - $360/user/year
Sugar Enterprise - $600/user/year

Track your Leads, Contacts, & Deals with Highrise

The smarter way to keep track of the people you do business with.

Know who you talked to, what was said, and when to follow-up next. Get business done.

Track leads & deals - Monitor pending sales leads, proposals, wins & losses.
Manage email better - Easily forward or bcc: your emails right into Highrise.
Easy import & export - Outlook, Excel, CSV, vCard, ACT! and Basecamp contacts.
Follow-up on time - Highrise sends instant reminders via email or SMS/text.
Review conversations - A history of calls, meetings, and conversations with your
Centralize contacts - Maintain one address book for your entire company online.
Twitter - Add your contacts’ Twitter Feeds; keep up with what they’re doing

Integrates with:
Customer Service and Support
HelpSpot - View customer details stored in Highrise from this popular Help Desk application.
Zendesk - Lookup customer information in your Highrise directly from a Zendesk support ticket.
TeamSupport - Track issues and tickets with contacts and customers in your Highrise account.

Sales and Marketing:

                                                                Table of Contents  Index

   FormSpring - Collect contact information from a web form to create new contacts and leads.
   S2 Form Processor - Capture new contacts & leads in Highrise with a web form on your company site.
   MailChimp - Quick importing of Highrise contacts for sending email marketing campaigns.
   Sendloop - Easily integrate and import Highrise contacts for sending trackable email campaigns.
   Newsberry - Send and track email newsletters with your contacts list in Highrise.
   Prefinery - Sync lists of beta testers with Highrise to track leads & conversations.
   Electionbuddy - Run elections, polls, or referendums for boards, associations, and schools.

   Business Productivity and Reporting
   Less Accounting - Simple, web-based accounting solution for small businesses and freelancers.
   Pulse - Manage your business’ cash flow and evaluate your income and expenses online.
   YouCalc - Analyze the value of your deals pipeline, contacts, and company activity.
   Harvest - Import your Highrise contacts and won deals into Harvest to track time & invoice clients.

   iPhone App – Bungalow: $1.99 in the App Store
   Bungalow is Highrise, but pocket size! Bungalow brings your Highrise task list to your
   iPhone so you can manage them on the go. Even if you are not connected to the internet
   you can tick tasks off, edit them and create new tasks with seamless background syncing
   when you're back online.

   30 Day Free Trial

   Free - Up to 2 Users, No File Sharing, 250 Contacts
   Solo - $29/mo – Single User, 5GB of Storage, Unlimited Deals, 20,000 Contacts
   Basic - $24/mo – Up to 6 Users, 5GB of Storage, 10 Deals, 5,000 Contacts
   Plus - $49/mo – Up to 15 Users, 15GB of Storage, Unlimited Deals, 20,000 Contacts
   *Premium - $99/mo – Up to 40 Users, 30GB of Storage, Unlimited Deals, 30,000 Contacts
   *Max - $149/mo – Unlimited Users, 75GB of Storage, Unlimited Deals, 50,000 Contacts

   *Premium and Max Plans include Campfire Premium for free.

   Fat Free CRM

   Fat Free CRM is open source Ruby on Rails-based customer relationship management
   platform. Out of the box it features group collaboration, campaign and lead management,
   contact lists, and opportunity tracking.

   Fat Free CRM has its advantages, It’s FREE; you can download, install and customize it to
   suit your needs. You do need to be a bit technical (or get some help) to download it – as
   installation can be a bit challenging; however, once it’s installed, you should be fine, as it’s
   pretty easy to use.

   Pricing: Free

   A Wiki is a collaborative website set up to allow user editing and adding of content. One of
   the biggest wiki’s in existence is a free online encyclopedia with over 14
   million articles that have been written collaboratively by volunteers around the world and
   almost all of its articles can be edited by anyone with access to the site. This is a great

                                                                   Table of Contents  Index

reference and resource tool; however, please keep in mind, that all information may not be
100% accurate.

Zoho Wiki

Create Collaborative Online Wiki Websites. Free Wiki Websites for Enterprise, Educational or
Personal Use

Zoho Wiki is an intuitive, user friendly tool that allows you to build a website of your dreams
complete with pictures and multi-media contents.

Key Reasons to Choose a Wiki Website
   • Get more people to collaborate, share ideas and quickly see who contributed
   • Information is saved and acts as a central repository of knowledge
   • Spend less time emailing and searching for latest correspondence
   • Keep information up-to-date and stay tuned on the latest updates
   • Easily access information anywhere, anytime for better, faster communication
   • Capture knowledge at a single place and get the gist of conversation

WYSIWYG Editor - Create rich text contents in matter of minutes with the word processor
like WYSIWYG Editor
Customize Wiki your way - Add your logo, select a skin, customize header / footer,
position the side panel and do more
Share and Collaborate - Remove geographical barriers, put everyone on the same page
and enjoy the collaboration
Administer Permission Settings - Provide fine-grained access privileges to create groups,
set wiki or page level permissions.
Organize and Manage Pages - Manage all pages from a central location and arrange
pages in hierarchical folders using simple drag-and-drop.
Keep Yourself Informed - Keep up-to-date information through instant RSS feeds,
subscribe to watch pages and follow thread of discussions

Free                 Basic - $12/mo   Standard - $20/mo   Team - $35/mo      Business - $80/mo
2 Wikis, 50MB        5 Wikis, 250MB   10 Wikis, 1GB       20 Wikis, 5GB      50 Wikis, 10GB

All Plans Include unlimited users
Save 5% - Subscribe Half-Yearly
Save 10% - Subscribe Yearly

                                                           Table of Contents  Index

   Wikis for Everyone

          WYSIWYG Page Editor                                    Email and RSS Notifications
          Image and File Upload                                  Wiki Statistics
          Simple Page Linking                                    Tags
          Widgets                                                Web Folders (WebDAV)
          Easy Setup                                             Advanced Text Formatting
          Unlimited Pages and Messages                           Custom Themes
          Easily Collaborate with Others                         Custom Domains
          Page Histories                                         Public, Protected, or Private Wikis
          Discussion Forums                                      Custom Permissions

   Pricing: Free and Paid

   Basic - Free                          Super - $5/mo                         Plus - $20/mo
   1 wiki, 2GB total storage, 10MB per   1 wiki, 2GB total storage, 20MB per   1 wiki, 5GM total storage, 50MB
   file                                  file                                  per file

   All Plans Include unlimited users, pages and messages

   Private Label - $1,000/year per 100 users, unlimited wikis, unlimited pages and messages,
   unlimited storage, 100MB per file


   Need some help choosing color schemes? You will probably want to check out this App. It
   helps you to easily see different color pallets and then get the specific color codes.

   It is simple to use and lets you easily generate the following color schemes:

       •   Single Monochromatic
       •   Complimentary
       •   Triad
       •   Tetrad
       •   Analogic
       •   Accented Analogic

   For those not so versed on color, you can simply click a color on the color wheel and see the
   resulting color scheme pallet with coordinating colors.

                                                                       Table of Contents  Index

 View Test Web Pages - You can test your pallet to see what a website would look like with
 your chosen colors by selecting the page example options

 Export - You can export your palette as HTML+CSS, XML, TXT, ACO (Photoshop Palette)
 and GPL (GIMP palette).

 Pricing: Free


 The Versatile Color Picker

 Ever needed to know the exact color of something? Here's an awesome free tool that can
 tell you. It is a FREE, quick download, ad and spyware free and simple to use.

 Point to any color on your computer (in this example the desktop) and the color codes in
 RGB and Hexadecimal formats are instantly displayed.

       Easily pick any color from the screen
       Colors shown in hex and decimal
       Adjust Hue, Saturation, Value, Red, Green and Blue values
       Cyan, Magenta, Yellow and Black percentages shown
       Easy to use with any other program
       Resizable magnification area
       Overlay a grid for quick colorpicker alignment
       Use arrow keys to nudge mouse pointer
       Save multiple palettes of colors automatically
       WebSafe Colors and names displayed
       Snap to nearest WebSafe color
       Point sample, 3x3 or 5x5 pixel color sampling
       Adjust color with four advanced color mixers
       Edit colorpicker values after selection easily
       Easy to use collapsible sections
       Works with Firefox, Internet Explorer, Chrome, Photoshop and any other application

 Pricing: Free

 Selecting the right font for your material is vital. Many successful brands are synonymous
 with their font. One of the most famous, or recognizable, logos is Coca Cola’s logo. This logo
 is simply their name in a specific font, or typeface:

                                                           Table of Contents  Index

Choosing the right font type for your company logo is not just about being recognized, it is
also about choosing a font that communicates the right message to your audience. For
example, if you have a trash hauling company, it probably wouldn’t make sense to use a
decorative or calligraphy type of font. It would make more sense to use a bolder font with
straighter lines.

If you are unsure which font to choose, you should test out several different fonts and get
opinions – ask your colleagues, your friends and your family which looks best.

There are a vast amount of fonts available, some free and some that cost thousands of
dollars. You can even have a designer create a font for you. Many of the websites have the
fonts listed in specific categories which will help you to narrow down your selection.

Installing OpenType or TrueType Fonts in Windows
It is important to unzip the downloaded file and save (or move) the font you add
(download) to your C: Drive. You will not be able to access your desktop when installing the

   1. Choose Start > Settings > Control Panel or Start > Control Panel (for Windows XP or
   2. Double-click the Fonts folder
   3. Choose File > Install New Font
   4. In the Drives list, make sure the C: Drive is selected
   5. Locate the folder (or fonts) you want to install
   6. If you moved the entire folder, select it, by double clicking on it
   7. The fonts in the folder appear under List of Fonts
   8. Select the fonts to install
   9. To select more than one font, hold down the CTRL key and click each font
   10. To copy the fonts to the Fonts folder, make sure the Copy fonts to the Fonts folder
       check box is selected.
   11. Click OK to install the fonts

1001 Free Fonts offers a huge selection of free fonts. Download free fonts for Windows and

                                                         Table of Contents  Index

 Buy fonts for Mac and Windows. Download TrueType, PostScript and OpenType fonts from
 Adobe, Linotype, Monotype, ITC and more. They also offer free fonts, but a free
 membership is required.

 Pricing: Free and Paid (prices vary per font)

 Two of the logo and design options I am going to recommend are crowdsourced options.
 Crowdsourcing is a relatively new term and isn’t even listed in the dictionary to date. Quite
 simply, it is the act of taking tasks, and outsourcing them to a group (crowd) of people or
 community in the form of an open call.

 A Marketplace Based on Talent

    1. Post a creative project
    2. Watch the world contribute ideas
    3. Choose the one you like

 Creatives worldwide contribute designs for your project: logo design, business card design,
 graphic design, website design, photography, illustration and more. Adversely, it is a
 resource for creatives to find new customers.

 Posting a project:
 When you post your project, you'll describe exactly what type of design you need and then
 you'll name your own award for the person who submits the best design. So, in short, you
 get to decide exactly how much it will cost! In addition to the award you offer, they charge
 a simple 15% project fee to host the project and give you access to over 48,615 designers.

 Money-back guarantee:
 If your project doesn't get at least 25 entries to choose from then they will give you every
 last cent of your money back, including their fee.

 Now, if your project does get more than 25 entries, then you're promising to pick a winner.
 But remember, the average project gets over 100 entries - so you're getting a TON of
 choice! And, you're giving feedback all along to the designers about what you're liking, not
 liking and what you'd like to see them change. So, by the time you reach the end of your
 project - you'll have exactly what you want.

                                                          Table of Contents  Index

Pricing: Varies by project

Need a designer?

Designers – Do you want to participate in a design contest for a chance to win?

      Identity – Logo, Business Cards or Stationary
      Web – A Web Page, A WordPress Theme
      Twitter – A Twitter Background
      Print and Advertising – Brochures, Newsletters, Banners or Billboards
      Graphics – Icon, Button, Avatar
      Merchandise – T-Shirt or Clothing

Getting something designed at 99designs is easy. Businesses (or buyers) can run a “design
contest”, where thousands of designers compete to create the best possible design to meet
your needs. All you need is a clear idea of what you want designed and how much you're
prepared to pay for it.

Create your design brief - You will need to answer a few simple questions that will form
your design brief. A design brief is just a summary of what you need designed. It costs
around $39 USD to post your brief on, plus 10% of your contest’s prize

Set your budget – You will need to determine how much you’re willing to pay the winning
designer to purchase their design. This is called the prize. Prize amounts generally range
from $100 to $600 depending on the type of design you require.

Work with the designers - Once your design brief has been posted to,
designers from around the globe will submit design concepts to compete for your prize. It’s
your job to rate the designs and provide feedback to help the designers deliver what you

Choose your favorite design - At the completion of the design contest (which is typically
7 days) you will choose a winning design and pay the designer the prize amount. The
designer will send you their completed design along with copyright to the original art work.

                                                         Table of Contents  Index

Regular or Guaranteed - There are two types of contests – Regular and Guaranteed. A
guaranteed contest, promises that you (the buyer) will select one of the designs submitted
and award a prize. With a regular contest, you are not required to select or award a prize
(in the event you do not like any of the work submitted)

While the regular option may seem like a win-win for you, it more than likely will not get
you the quality work you are looking for. Contests with guaranteed prizes greatly improve
the quality and quantity of the submissions. Since the majority of the designers will be
working for free (in both scenarios), letting them know that at least one person will be
awarded a prize is a much better incentive.

Designers - If you are a designer, 99designs can help you make some extra cash, or at the
very least, will help you to build your portfolio and get feedback on your work.

Designers compete against one another, and the winning design gets a cash prize. Any
designer can join in the competition by submitting a design. It is free for designers; all you
need to do is register.

Free for Designers
Buyers – $39.99 to post a project + the prize awarded + 10% of the prize
Project Prizes start at $150

Make your logo for free – Download a free web–ready logo. No risk. If you don't love it, pay

      Design your own logo in minutes online for free!
      Thousands of fully–customizable designs
      Created by award–winning designers
      Over 150,000 satisfied customers
      Quality from a company you trust: HP

Pricing: If you like your design, you can own it for purchase and own the files for just $49

Cool Text is a free graphics generator for web pages and anywhere else you need an
impressive logo without a lot of design work. Simply choose what kind of image you would
like. Then fill out a form and you'll have your own custom image created on the fly.

                                                          Table of Contents  Index

Pricing: Free

Logo Design Software that is fun, and easy to use, by Laughingbird Software.

Although this is not a web-based application, it can be purchased and downloaded online
quickly and easily. It is a great tool if you need to create a logo (or logos) and do not have
a lot of design ability.

The Logo Creator is made up of high quality logo templates that you can mix, match and
manipulate to create hundreds of new logos and designs! There are 10 Logo template
editions to choose from.

    Alphabet Letter
    Web 2.0 Style
    Corporate Logo
    Entertainment Style
    Cartoon Mascot
    Sports Logo
    Real Estate Logo
    Travel Logo
    Motivational Logo

$29.95 per edition
$129.95 - The Mega Pak Collection (includes all styles/editions in one easy to use bundle)

                                                          Table of Contents  Index

  Search through 147,174 icons or browse 417 icon sets

  Most are free for personal use and many are free for commercial use. You can also filter
  your results by background color and image size.

  Pricing: Free and Paid

  I love technology and the advent of free online photo editors is probably one of the biggest
  wins for me. Don’t get me wrong, I love Photoshop as much as the next person, but there
  are a lot of people out there, namely small businesses and struggling entrepreneurs that
  simply can’t afford to buy such expensive software. Not to mention, they can be space and
  memory hogs – that take forever to open and run.

  Have you ever needed (or wanted to resize multiple photos)…to upload them more quickly?
  It can be quite painful if you have 50 and need to resize them one at a time using Microsoft
  Picture Manager. Well, if you have Windows XP – you’re in luck. There is a plug in that you
  can download from Microsoft’s website at: Once you
  download and install it, all you have to do is select (click and highlight) a picture or many
  pictures from your desktop or anywhere on your computer, then right click and select
  resize. Your image(s) will be resized in seconds.

  For those of you who have upgraded to Windows Vista or Windows 7, you can no longer
  utilize that nifty little tool, but don’t worry; I’m going to tell you about a tool that will make
  it easy for you (not as easy, but easy enough).

  Faststone Image Resizer

  Easily resize (and edit) your photos in batch mode (more than one at a time)

                                                               Table of Contents  Index

FastStone Photo Resizer is an image converter and renaming tool that intends to enable
users to convert, rename, resize, crop, rotate, change color depth, add text and watermarks
to images in a quick and easy batch mode. Drag and Drop mouse operation is well

This is not a web application, but it is quick and easy to install and completely adware and
spyware free.

      Convert and Rename images in batch mode
      Support JPEG, BMP, GIF, PNG, TIFF and JPEG2000
      Resize, crop, change color depth, apply color effects, add text, watermark and
       border effects
      Rename images with sequential number
      Search and replace texts in the file names
      Preview conversion and renaming
      Support folder/non-folder structure
      Load and save settings
      And much more...

Pricing: Free

The world’s most advanced online image editor

                                                         Table of Contents  Index

FotoFlexer uses advanced technology to provide you functions previously only available
through expensive software or services (such as Photoshop).

Get your photos from the Web, upload them from your computer, take them from your
webcam, or pull them from a number of social networking sites. Easily download your
finished creations to your computer, or upload them to the Web or to the various integrated
social networking sites, such as Facebook, MySpace, Picasa, flickr and photobucket.

      Easily edit and resize your photos            Morph photos
      Add stylish borders and frames                Cut objects out of images
      Work with multiple layers                     Decorate your photos
      Webcam support with special effects           Cartoonify your images
      Remove blemishes                              Design custom greeting cards
      Change skin/hair color                        Much more

Basic - Auto Fix, Fix Red Eye, Crop, Copy Region, Resize, Rotate, Flip, Adjust Color,
Contrast, Brightness, Hue, Saturation and Lightness, Collage
Effects – Blur Edges, Blueprint, Neon, Grayscale, Invert, Painting, Cartoon, Pop Art,
Bronze, Sepia, Old Photo, Ink Stamp, Color Rotate, Pixelate, Soften, Tint, Duo Tone, Heat
Map, Sketch, Color Sketch, Fresco, Film Grain, Nightvision
Decorate – Stickers, Text (includes 36 fonts), Glitter Text, Draw, Erase, Fill, Grab Color,
Insert a Face, Fun Cards, Borders, Poster
Animations – Animated Stars, Animated Lovies, Animated Stickers
Beautify – Smooth, Sharpen, Fix Blemishes, Smooth Wrinkles
Distort – Twirl, Bulge, Pinch, Stretch and Squish
Layers – Add Images, Select, Select All, Duplicate, Opacity, Push Back, Pull Forward,
Group, Ungroup, Merge
Geek – Smart Resize, Smart Recolor, Smart Cutout, Smart Scissors, Curves, Morph,

Pricing: Free

      Fix your photos in just one click             Tons of shapes from hand-picked designers
      Use advanced controls to fine-tune your       Create keepsakes or promotional items

                                                         Table of Contents  Index

       results                                         Works on Mac, Windows, and Linux
      Crop, resize, and rotate in real-time           Integrates with other social networking and
      Tons of special effects, from artsy to fun       photo storage sites
      Astoundingly fast, right in your browser        No download required
      Awesome fonts and top-quality type tool         Nothing to install

Premium Features include:
   • More Effects                                   •   Unlimited History
   • Beauty Tools                                   •   Unlimited Connections
   • More Collages                                  •   Priority Feedback
   • More Fonts and Stickers                        •   Ad-Free and Fullscreen
   • Advanced Editing Tools                         •   Layering and More

Pricing: Free or Premium
Premium Account (more effect and tools):
Monthly - $4.95/mo
6 Months – $19.95 ($3.33/mo)
1 Year - $24.95 ($2.08/mo)

The GNU Image Manipulation Program

It is a freely distributed piece of software for such tasks as photo retouching, image
composition and image authoring. Freely available open source application for creating and
manipulating graphic images that runs on Linux, other Unix-based operating systems, and
also on Windows and Mac OS X.

It is a little more advanced than the aforementioned editors, but offers a lot of options
found in Photoshop, such as layers, channels, paths, and a variety of painting tools. It can
be quite confusing to use if you are not familiar with advanced editing tools.

                                                           Table of Contents  Index

Pricing: Free

Free online photo editor to help you tweak, rotate, tint, and touch up photos. Also has
gallery feature and community features.

Both versions give you the following:

      A Personal URL to access your account
      Online private and public sharing
      Tutorials
      Online photo management, editing, and interactive photo galleries
      Browser-based upload and download
      Anywhere access to your photos and videos from Photoshop Elements 7 and Adobe
       Premiere Elements 7, including syncing and backup from your desktop to the web
      Mobile access
      2GB of online storage space

The Plus version adds special artwork, album templates, and effects, and 20GB or 100GB of
online storage.

iPhone App:
    Photos - Edit photos taken from, or stored on, your phone or photos stored in your account
    Edit - Choose from a collection of editing tools and effects including crop, rotate, flip,
      exposure, saturation and tint
    Filters - Apply filters including black & white, sketch, soft focus, pop, border, vignette
      blur, warm vintage, rainbow, soft black and white and white glow
    Cancel, Undo or Redo
    Save and Exit - Saves the photo to your iPhone
    Save and Upload - Send a copy to your online storage

If you don’t have a account, it will prompt you to create a free account
(which includes 2GB of storage)

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iPhone App - Free
Basic - Free (with the option to purchase additional storage space)
$19.99/year - 20GB of storage
$39.99/year – 40GB of storage
$99.99/year – 100GB of storage
Plus - $69.99/year (20GB of storage space) or $129.99/year (100GB of storage space)

Plus-level membership is only available to customers who also purchase Photoshop
Elements 7 or Adobe Premiere Elements 7 software. You need the Organizer in these
applications to use most of the additional features of Plus membership.

Adobe Photoshop Elements

Adobe Photoshop Elements is the consumer version of the Adobe Photoshop product,
targeted at users who would like a little more photo editing capabilities, but do not need the
full (professional) version.

It contains most of the features of the professional version but with fewer and simpler
options, and as you can see, it is only a fraction of the price.

Free 30 Day Trial
$79.99 after $20 mail-in rebate

Software can be downloaded directly to your computer, or you can have actual software
mailed to you.

Adobe Photoshop CS4

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   Market leader in graphic editing software

   For those of you that want to get a little more serious with your photo editing, you can look
   into purchasing Photoshop, often referred to as the industry standard for graphics

   Free 30 Day Trial
   Buy - $699
   Upgrade - $199

   Software can be downloaded directly to your computer, or you can have actual software
   mailed to you.


   SpiderPic is a price-comparison search engine for Stock Photography

   Find the photos you want, compare their prices, and ultimately get the one with the lowest
   price available.

   Sources: Fotolia - iStockphoto – Dreamstime – BigStockPhoto - 123RF – Crestock –
   Stockxpert – CanStockPhoto

   Pricing: Free to search and compare

   Having an online presence in today’s world is a must! If you have a business of any kind
   you should have a web presence. Period.

   Size doesn’t matter! I don't care if you're an individual landscaper or a corporation; if you
   don't have a website, you're losing business to other companies that do. The only
   businesses that don’t need a website are those that don’t want to be successful.

   It is a fact that 80% of searches for any product or service are done via the internet. Sure,
   you may be a small business and advertise in the local paper, but newspaper readership is
   on a steep decline and getting information over the internet has become the norm in the
   21st Century.

   Amazingly, there are still a lot of businesses that don’t have a web presence. According to a
   2009 Ad-ology study, 46 percent of small businesses surveyed said they did not have a

                                                            Table of Contents  Index

  No excuses! A VistaPrint Small Business Survey last year showed 32 percent of small-
  business owners said they would work on Web development if they had more time or more
  money to devote to it. This is just an excuse and only an excuse!

  With the technology available today, you can establish a web presence with little or even no
  money at all. Most blogging platforms are free and so is social networking! As far as time
  goes, you can create a blog or set up a social networking profile in minutes, so if you still
  don’t have a web presence, get to it and stop making excuses!

  Blog is the short name for weblog. A blog is a type of website that is maintained by either a
  company or an individual. The purpose of a blog is varied. Many people use blogs as online
  journals, a place to post commentaries, news, or to inform consumers on the latest product
  news and reviews and are most often displayed in reverse chronological order. In many
  cases, readers can comment on posts and/or share the posts, via various social networking
  sites (Facebook, Twitter, etc.)

  Keeping a blog can position you as an expert in your field. It is important; however, that
  you keep your content fresh, adding to your blog on a regular basis. If you do so, you will
  help your content rank better in Google’s search results.

  Interested in blogging or just want to see what blogs are hot? Check out Technorati.
  Technorati is the leading blog search engine. They have the most comprehensive and
  current index of who and what is most popular in the Blogosphere. Check out their top 100
  list and learn from the pros.


  The dead simple place to post everything

  No setup or signup

  Email anything (Photos, videos MP3 Files) to

  See your new site at

                                                           Table of Contents  Index

In addition to their super simple blogging with no sign up, you can customize your blog
name (make it more specific to your cause) and customize the look and feel of your blog. It
truly is one of the most simple blogging platforms out there; however, it was a little hard to
find some of the basic information on how to use the advanced features. I’ve done the
research and scoured the site for you. Here is some information to help you get started.

You can automatically post to all of your social media sites or control which posts get posted
to the other services by emailing your posts to different email addresses.

Sending an email to: – will create a public post and will automatically post to your other
social media sites once you have set them up, if you decide to do so.

Also, if you have multiple Posterous blogs, you can specify which blog to post to by
specifying the blog (domain) in your email:

if you email, it will post to the site:
If you email, your email posts to: – will create a private post, meaning it will not be published. You
can create private posts on Posterous to share with just a select group of people. Simply
email and you will receive a reply with a secret URL that you can
give to the people who you want to share that post with. You can also make a post private
on the post editing screen.

This post won't show up on your public Posterous site, or in your RSS feed. And if you have
Autopost set up, private posts will NOT be autoposted to your other sites. – will post to your Posterous blog, but not to any other services.

You can email to specific service types on your account. Do you want to update your Twitter
but not your Facebook? You can do that.

Post to Twitter -
Post to multiple services, for example:

You can use the following service names to email to: twitter, facebook, flickr, picasa, blog,
blogger, tumblr, youtube, vimeo, friendfeed, delicious, laconica, identica, livejournal, plurk,

Other tips:

Tags - Add tags to your post by email (and bookmarklet) by entering them in the subject
line: ((tags: Blogging, Free)).
Signature Omission - Strip out your signature by ending your post with #end. Nothing
after that will be posted.

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 Picture Display - Pictures are automatically posted with a gallery view. If you would like to
 have your pictures posted individually, just enter ((nogallery)) in the subject line of your
 Custom Domain - Use your own domain: (
 Posting Videos - Posting videos is easy. You don’t need to save the file to your computer;
 you can simply send the URL in your email. Posterous will convert and embed the video into
 your blog for you.

 Pricing: Free


 You can get a blog started in less time than it takes you to read this sentence.

 All you need is an email address. Your blog can be public to the world or private for just
 your friends and/or coworkers.

       Setup, hosting, upgrades, spam, backups, security, etc. are all included and
       You’ll get your own address (like,
       Dozens of great free and customizable designs (themes) for your blog
       3 gigabytes of file storage (that’s about 2,500 pictures!)
       Integrated stats system

 Pricing: Free with upgrades (additional space, eliminate adds, etc.) is an open source blogging platform that requires quite a bit more technical
 knowledge to set up and maintain.

       Ability to upload themes
       Ability to upload plug-ins
       Run advertisements
       Ability to edit the database and modify the PHP source code

 Things to consider:
     Web hosting is not included - This can cost anywhere from $5 to $15 per month for a
        new site or thousands per month for a highly trafficked site
     You are responsible for the security of your site and preventing spam
     You will need to handle backups
     The software will need to be manually upgraded when a new version comes out

                                                           Table of Contents  Index

Pricing: Free

Publishing your voice is easy and free

A Google owned blogging solution.        Easily create your own blog site within the Google

Simple-to-use interface - Follow a few basic steps to start posting to your blog. The
simple-to-use interface lets you change fonts, bold or italicize your text, adjust text color
and alignment, and more. There's an autosave feature, an easy-to-use spell-check feature
and a simple way to add labels to your posts. In addition, Blogger includes an HTML editor
that lets you fully customize the look and feel of your posts.
Your free Blogger website or your own domain - When you create your blog, you can
host it for free on Blog*Spot. Just choose an available URL and you're ready to go. If you
change your mind and want a different URL later, making the change is easy. Blogger also
includes a custom domain option; you can have a domain name, like, and
they will still host your blog there, giving you all of Blogger's great features.
Customize your template - You can choose from many templates for your blog; simply
pick the one that best fits your needs. In addition, you can customize your blog's design
using the intuitive drag-and-drop interface. You can also add powerful gadgets such as
slideshows, user polls, or even AdSense ads.
Add photos and videos to your post - You can easily add a photo to your blog post by
clicking on the image icon in the post editor toolbar. Your photos are then hosted in your
free Picasa Web Albums account, where you can order prints and organize photos into
albums. Adding a video to your post is just as easy; just click on the film-strip icon on the
post editor toolbar to get started. Videos uploaded through Blogger are hosted on Google
Develop your community - Let your readers follow your blog by adding the Followers
gadget to your layout. With this gadget, your readers can click the "Follow This Blog" link to
add your blog to their Blogger Dashboard and Google Reader account. They also have the
option to add their image and profile to your blog to tell the world that they're a fan.
Feedback from your readers - It's easy for readers to leave comments on any of your
blog posts, giving you useful, timely feedback. They can leave comments right below the
post, in a pop-up window, or on a separate page. You can also use Reactions to let your
readers quickly provide feedback with just one click.
New post notifications - Your readers can choose to subscribe to your blog's feeds, so
they're notified whenever you publish a new blog post. You can also customize what's
shared in your blog's feed, and set up your blog to email new posts automatically to specific
email addresses or mailing lists.
One simple ID - Because you can login to Blogger with your Google Account — which also
gives you access to Gmail, iGoogle, orkut, etc. — you have one less username and
password to remember. Your blog's address can also be used as an OpenID to give you a
single digital identity across the Web. Since your blog can accept comments from OpenID
users in addition to registered Blogger members, it'll be easier for all your readers to leave
feedback and participate in your conversations.

                                                          Table of Contents  Index

Languages of the world - Blogger is currently available in 41 languages including English,
French, Italian, German, Spanish, Dutch, Portuguese, Chinese, Japanese, and Korean.
Arabic, Hebrew, and Persian speakers can use Blogger with Right-to-Left display and
formatting. And transliteration is available for five Indic languages.
Posting on the go - Blogger has many additional ways for you to post to your blog. You
can post to your blog from your mobile phone or through a secret Mail-to-Blogger email
address. Or use the Blogger Post Gadget to edit and publish posts directly from your custom
iGoogle homepage. With these options, it's easy to post to your blog whenever you want,
from wherever you may be.
Group blogging - With Blogger, it's easy to create a team blog, allowing multiple bloggers
to contribute to a single blog. You select which team members have administrative authority
and those who are just authors. You can also choose to make your blog private and restrict
who can view it. This puts you in full control of your blog.

Pricing: Free

Easiest way to blog

The purpose of Tumblr is to allow people to write freely and creatively from devices other
than their computer.

Tumblr lets you effortlessly share anything. Post text, photos, quotes, links, music, and
videos, from your browser, phone, desktop, email, or wherever you happen to be. You can
customize everything, from colors, to your theme's HTML.

Pricing: Free

Blogging made simple

According to their website, TypePad is the world’s premier blogging service, hosting the
leading blogs and small business websites and powering the most influential voices on the
social web.

Blogging made simple is their motto, and I have to agree. Although I hate paying for a
blogging platform, it is worth the few bucks a month to me. It is, in my opinion, one of the
easiest to work with. Updating the look and feel is easy (even for those of us who aren’t
programmers). I’ve had issues on other platforms, trying to get my formatting and posts to

                                                         Table of Contents  Index

 display correctly without the html getting all messed up. With TypePad, it really is simple
 and clean.

 TypePad’s intuitive interface allows you to add content, pictures and links quickly and easily.
 Whether you know a little bit about technology or a lot, you can go from blank screen to live
 blog in minutes.

 Control - You maintain complete control over your blog. TypePad offers the ultimate in blog
 management tools, allowing you to customize your design, moderate comments, decide
 whether or not to display ads, and much more.
 SEO - All TypePad blogs are search-engine optimized. In addition, they provide valuable
 services such as Google Site Maps, a PubSubhubbub hub, search-engine friendly URLs and
 site structure, and the exclusive Six Apart Atom stream used by Google and other search
 engines that make your content easier to find.
 Ad Free - You (not advertisers) are the customer. Since TypePad is a paid service,
 advertising spam will never appear on your blog. You may decide to display advertising, but
 that’s up to you; you’re in control.
 Customizable - Your TypePad blog looks good. Really good. You can customize the
 templates an infinite number of ways; or, if you’re so inclined, you can code your own.
 Account Integration – Automatically post to your Facebook and Twitter accounts.
 iPhone App – Blog easily from your iPhone.

 Pricing: Free and Paid
 Free 14 day Trial

 Micro Blog - Free          Plus - $8.95/mo      Pro - $14.95/mo         Business Class - $89.95
 Post videos, text, and     Bandwidth - 5GB      Bandwidth - 10GB        Bandwidth - 40GB
 images                     Storage - 500MB      Storage - 1000MB        Storage - Unlimited
 Post from the web, email
 or phone
 Storage - 3GB
 Number of blog theme -1

 Subscribe annually and get 2 months free


 Twitter is a free microblogging (social networking) service that allows you to share what
 you’re doing in a message which is 140 characters or less called a tweet. You can follow
 friends, coworkers and people you’ve never met before who may share similar interests.
 And, they can follow you and your updates. While the service itself costs nothing to use,
 accessing it through SMS may incur phone service provider fees.

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Profile/Bio – Twitter allows you to create a profile/bio which lets you share information
about yourself or your company. You can include a link to your website or blog. The more
followers you get, the more you can increase traffic to your site.

Handle (Username) – Once you set up your account and choose your username (handle)
you can then let people know how to contact you on Twitter by using your handle. This is
also how you can communicate with other people on Twitter. To send a public message to
someone, it looks like this: @theirusername: Thank you for your feedback!

URL Shorteners - Because you can only send messages that are 140 characters or less,
you will more than likely need to shorten any links (URLs) that you mention in your tweets
to save room. I recommend as you can view statistics of your shortened link, such as
how many times your link was clicked on. This is helpful to see what your followers are
interested in.

Tweets - You can send and receive tweets (messages) via the Twitter website, Short
Message Service (SMS) or through various external web and mobile applications. Your
tweets are displayed on your profile page and delivered to your subscribers (also known as
followers). You can restrict delivery to those in your circle of friends (or followers) or, by
default, allow open access so anyone who comes across your profile can view them.
The goal is to get as many followers as you can to share your information with. It is polite
to follow back anyone that follows you. Problem is, the more people you follow the more
updates you will see – and can easily lose sight of those you are really interested in.

Lists - Twitter recently rolled out lists which make it a million times easier to keep up on
the tweets from the people you’re most interested in. You can create your own private or
public lists and include as many people as you want on each list. If the list is public, other
people can subscribe to your list. Adversely, if you see a list that someone else has created,
you can follow it. This truly is a huge win for Twitter.

Retweets (RT) – When you see a tweet from someone that you like or see an article on
the web from a fellow Tweeter and want to share it with your followers, you can retweet (or
repost) the message in Twitter: “RT @username - The original message followed by a link
(if appropriate)” This gives the original sender credit for their tweet.

Direct Messages (DM) – You can send direct messages which are private messages sent
to the recipients Direct Message Inbox in Twitter. With DMs, you can only send them to
people who are following you and you can only receive them from people you’re following.
This is so how they control spam. DMs will appear in your Direct Message inbox and a
notification will be sent to your email. DMs do not appear in either person’s public timeline,
nor do they appear in the search results. Only you and the sender can see them.

Hashtags (#) - Hashtags were created to categorize things in Twitter. To do so, simply
type the # symbol followed by a keyword (term, product, or service). This helps when
people are searching for something specific. It is best to do some research to determine if
the subject you're tweeting about already has an established hashtag.
You can easily track tweets on the subjects you're interested in by putting the keyword
preceded by the hashtag in the search box. Now all of the tweets that include that hashtag
will be displayed. For example; let’s say you want to learn more about Apps, simply type
#Apps into the search box and all related tweets will be displayed.

If enough people use the same hashtag at once, the term will appear in Twitter’s Trending
Topics which are displayed on your homepage.

                                                          Table of Contents  Index

Be sure to use them sparingly and respectfully! They are a useful tool, but when used in
excess, they can be annoying and confusing which may result in lost followers. It's best to
use them if they add value, rather than on every word in an update.

@ Replies and Mentions – This is how you reply, mention or direct a public message to
someone on Twitter. You can start a tweet with “@username” and it will appear in the
person's @mentions tab. A mention is any Twitter update that contains @username in the
body of the tweet.

You can also reply directly to someone's tweet on their tweet: every update has a curved
arrow, just click it and it will automatically add “@TheirUsername” to your reply.
Want to see if anyone has mentioned you, or sent you any public messages or replies?
Simply click on the @YourUsername link on the right of your Twitter page.

Directories - There are directories, such as wefollow that you can list yourself in to try and
get additional and relevant followers

Twitter Widgets - Widgets let you display Twitter updates on your website, blog or social
network page (such as Facebook or Ning).

   •   Profile Widget - Display your most recent Twitter updates on any webpage
   •   Search Widget - Displays search results in real time! Ideal for live events,
       broadcastings, conferences, TV Shows, or even just keeping up with the news
   •   Faves Widget - Show off your favorite tweets! Also in real time, this widget will pull
       in the tweets you've starred as favorites. It's great for moderation
   •   List Widget - Put your favorite tweeps into a list! Then show 'em off in a widget. Also
       great for moderation

Here are some tips on why and how you should use Twitter for Success:

To Build your brand - Put a face and a “voice” to the name

Share don’t sell – You can provide coupon codes specific to Twitter, link to your blog posts
(which will drive more traffic to your blog) and announce new products or specials

Build credibility - Create a reputation as a trusted resource or as an expert in your field or
on a particular subject

Communicate with influentials - Find, follow and communicate with highly relevant
people and companies, such as executives or celebrities

Customer Service - Resolve problems and disputes or acknowledge your faithful
customers. Using Twitter can save you money since it takes little or no time to quickly react
to customers, via this free service.

Monitor your brand - Track the keywords that are related to your brand, product or
service and find out what the masses are saying about it

                                                          Table of Contents  Index

         Monitter - Track multiple keywords on one page using columns in real-time. Add
         additional keywords (columns) by simply clicking the + button on the bottom right.
         Tweets will be displayed as they are mentioned on Twitter. You can also choose to
         view only tweets within a certain distance from a particular location (i.e., city or zip

  Track the success of your tweets - Aside from the number of followers and the amount
  of @mentions you receive, it is good to know if people are clicking on the links you tweet. If
  you use (and create a free account), to shorten your URLs, you can view how many
  times your links are clicked on

  Learn a lot - Gather real-time market intelligence and get feedback. If you follow the right
  people, they can direct you to great sources of information that you normally wouldn’t have
  the time to find on your own

  Get to know your Competition - Easily see what your competitors are doing in real-time

  Survey and poll your followers – Twitter is a great (and free) micro-crowdsourcing

  I know it seems like a lot, but once you get it down, there are a ton of tools out there to
  help you out and streamline the process. Your first objective should be to sit down and
  come up with a game plan. Decide on how long you will spend on your social media
  campaign per day, week, etc.

  There are many rules and tips for using Twitter. It’s simple to use, so get started and you’ll
  get the hang of it.

  There are also an enormous amount of tools on the market that were built for Twitter. Do a
  little digging (search on Google or Bing) and you’ll find lots of great information. You can
  also check out The Twitter Book: Tim O'Reilly, Sarah Milstein. O'Reilly (2009)

  Mobile Apps - Easily send and receive updates on the go from almost any mobile device.

  Pricing: Free


  Squidoo gives you a simple way to gather, share, and spread information on a topic you
  care about.

  Squidoo is the popular publishing platform and community that makes it easy for you to
  create "lenses" online. Lenses are pages, kind of like flyers or signposts or overview articles
  that gather everything you know about your topic of interest--and snap it all into focus.

                                                             Table of Contents  Index

 It's a super simple, fun and powerful way to share your interests, build your online identity
 and credibility, and connect with new readers and friends. It's all free, and you could even
 earn a royalty for charity or yourself.

 So, what's a lens? A lens is one person's view on a topic that matters to her. It's an easy-
 to-build, single web page that can point to blogs, favorite links, RSS feeds, Flickr photos,
 Google maps, your eBay auctions, CafePress designs, Amazon books or music, and oh so
 much more. That way, when someone is looking for recommended information, fast, your
 lens gets him started and sends him off in the right direction.

 How many can I build? Build one lens or build a hundred.

 Why you should build a lens:

 Share the knowledge Build credibility on your subject of choice

 Increase your traffic Your lens points (if you want it to) to your blog and to your website.
 Lenses have huge credibility with search engines, so your lens can help your other sites rise
 to the top of Google searches.

 Earn a royalty for you, your organization, or your favorite charity. Think of the royalty as a
 bonus--and don't quit your day job yet! A single lens might not earn a lot, but if you
 imagine hundreds of lenses working to your favor, or fundraising for a charity, it can really
 start to add up.

 It's simple. You make a lens. You recommend great stuff. Sometimes you might recommend
 a product from Amazon or eBay or CafePress or one of their many other commerce

 Since Squidoo is free to use, they have to run a few ads on your lens in order to keep
 paying the server bills. But, since you're the brains behind the lens, you should get a cut!
 And better than a cut: you get HALF. That's right. Any time someone stops by your lens and
 buys a product you recommended or clicks on a Google ad, you get 50% of the royalties.
 They keep 45% for the company and send 5% to charity. You can choose to get paid or
 donate your earnings to a charity of your choice.

 Check out SquidU for more information and tips on how to build great lenses!

 Pricing: Free


                 SEE  Video Sharing  Podcasting  Webinars

                                                           Table of Contents  Index

  What is a Domain Name or URL (Universal Resource Locator) – Is a string of letters and/or
  numbers, separated by periods that are used to name organizations and computers and
  addresses on the internet Example: Also known as a web

  Once you come up with the name of your company, it is important to pick an easy to
  remember web address. The shorter the URL, the better; however, if it has to be long,
  make it memorable, or you will lose a lot of opportunities. Also, .com is by far the most
  popular – and will make you appear more credible. Also, try not to use dashes or other
  funky characters in your web address. Using dashes can be perceived as unprofessional and
  will make it difficult for people to remember the name.

  Be sure to take advantage of wide-spread opportunities to enhance your global reach.
  County-level domains such as (The United Kingdom) and (Mexico) are
  available for purchase and present an excellent opportunity to brand your business

  Domains names can be virtual premium real estate, but keep in mind, just because you buy
  a domain doesn’t mean it will be worth anything and often anyone making a business in this
  sector knows it is a long-term investment (much like owning property). One word .com
  domains are the most lucrative.

  On the buying side, you may have come up with a name for your company, only to see that
  someone else owns it. If it’s not already in use (and simply parked), you may be able to
  purchase that domain name from its owner, or you can wait and see if it becomes available
  when it expires. You can find out the details of the owner and when it is scheduled to
  expire by visiting:

  When buying a domain, you can search for the name you are interested in. If it is
  unavailable, many of the services offer alternative results with similar names/suggestions. - .info domains from 89¢ cents per year - .com domains start at $10.69/year - .com domains from $9.99 - $9.99 domain plus Email - Best for premium domains – Full service domain marketplace – Best way to buy and sell domains – Buy and sell websites - Full Service Domain Name Registrar – Buy and sell domains


                                                              Table of Contents  Index

  Whois - Domain name lookup tool (see who owns a domain)
  Domain Suggestions - Name spinner tool (in case the one you want isn’t available)
  Domain Search - Search by partial domain name
  Domains for Sale - Find any domain publicly listed for sale
  Domain Auctions - Bid on domain names going to auction
  Advanced Auctions - Better tools for bidding on domain auctions
  Registrant Alert - Alerts when a domain record contains data
  Mark Alert - Alerts when a domain uses my trademark
  Reverse IP - Patent pending reverse IP search
  DNS Tools - DNS stuff, whois, traceroute, and ping
  Domain History - Whois history database
  Bulk Check - Check availability on multiple domains
  Ping Tool - Network ping troubleshooting tool
  My IP Address is - Extra information on my IP and browser
  Domain Monitor - Free tool to monitor all my domains
  Traceroute - Traceroute network troubleshooting tool
  Typo Generator - Find Domain Typos on any Domain
  DNS Lookup - DNS Lookup by record type
  Name Server Spy - Follow the transfers of a name server

  Pricing: Free and Paid Memberships

  Free - Domain Tools uses the concept of units to measure your account's capacity. Your
  account comes pre-loaded with one unit (complementary for the first six months of your
  Silver Membership – 10 Units - $15/mo or $149/year (save 17%)
  Gold Membership – 25 units - $30/mo or $292.50/year (save 32%)
  Elite Membership – 300 units - $300/mo or $2700/year (save 50%)

  Service/Unit Cost
  Domain History/7
  Hosting History/4
  Reverse IP/1
  Mark Alert/1
  Registrant Alert/2+
  Name Server Spy/2+


                                                          Table of Contents  Index

Web creation made easy!

Powerful, Drag & Drop Website Editor
Videos, pictures, maps, and text are added by simply dragging them to your website. No
HTML or technical skills required!

       Create a free website & blog
       Easy drag and drop interface
       No technical skills required
       Dozens of professional designs
       Free domain hosting

Create an Online Store – Simple and Free!
When editing your site, there are now 4 new elements in the "Revenue" category:

•   Product   Block
•   Product   Small
•   Product   Regular
•   Product   Large

The first time you drag one of these on, you will be prompted to associate your PayPal or
Google Checkout account with Weebly, so you won't have to worry about that again.

Each style has a different way of organizing your product, so you can have full control over
how it is displayed. Even better, mix and match styles to draw attention to certain products
over others, include colors variations or other options, and add variety to your store.

Next, you simply upload a picture, add a title for the product, enter a description and (most
importantly) enter a price. All of these aspects are fully customizable, so you can hide the
picture or description, or change to any other format without dragging on another product.

You have all of the Weebly tools available to create your store. Build it out however you
want with complete flexibility -- add featured products on the home page, create pages for
categories or products, and feature videos, audio and photo galleries to show off your
products in the best light.

Best of all, Weebly does not take a cut of your sales, and these features are included free in
all Weebly accounts -- so you can get started selling easily and for free!

International currency support can be configured under the "Settings" tab of the editor

                                                          Table of Contents  Index

Pricing: Free or Pro

Pro Features:

      Password-protected pages                       Video player
      Remove or Customize Weebly footer              Embedded documents
      10 sites per account                           A $25 Google AdWords™ credit*
      100MB file uploads                             Google AdSense Integration
      Audio player                                   Premium Support

Pro Pricing:
6 Months - $4.58/mo
1 Year - $3.99/mo
2 Years - $2.99/mo (25% discount)

Grow Your Own Site - No HTML Required

The tools you need to create a professional-looking website in just minutes.

Add a blog, forum, calendar, photo gallery, video gallery and much more.

Want to turn your site into a social network? No problem! You also have the ability to add
members and create personal profiles so you can turn your site into a community where
friends, colleagues and family can connect and collaborate.

Choose from More than 300 Templates - You also can easily customize your template
with the Site Designer: upload and insert your logo, change the background color, etc.
Very Easy-to-Use Page Editor - Can you use MS Word? Then you can use the easy Page
Editor to add new pages and enter text, images, videos, widgets and more. The Drag-n-
drop interface makes it a breeze. Create columns, change font size and colors, undo edits
and more. Do all the things you're used to doing in a word processor, plus a lot more.
Organize and Share Photos - Upload your photos into photo albums. Want to pull in
photos from PhotoBucket or link to photos on another site? No problem. And friends can

                                                         Table of Contents  Index

upload as well - with your permission, of course. You can crop, recolor, resize and rotate
your pics right from your site. Include commenting so your friends and family can share
their thoughts!
Show and Share Video - Upload your videos to make your own video channel - You can
also pull in videos from YouTube or anywhere on the Web. Also, you have the power to
allow your site members to add their videos to your galleries as well!
Communicate through Blogs and Forums - Create conversations with a blog or forum.
You and your members can post your thoughts, plus you can designate members to
moderate, monitor and guide the conversation.
Set a Date on the Calendar - Add a calendar to your site to let your visitors know what,
when and where events will happen. Easy to use interface makes it simple to add events -
and you can allow commenting on those events as well.
Access and Add Widgets from Around the Web - Tons of widgets to choose from to
help keep your site fresh, informative and fun. News feeds, maps, polls, counters, games,
and more – access the wide world of widgets from one central location.
Grow Your Business with a Web Store - Sell your products and services online. You can
upload multiple images, set your prices, and collect payment via PayPal and/or Google
Grow and Manage Your Community - Turn Your Site Into a Social Network. Add the
power of social networking to your site by turning your visitors into Site Members. Visitors
“join” your site, create profiles and contribute to your community by posting comments,
photos, videos, and more.
Send Email Blasts To Your Members - Keep your visitors coming back for more by
adding them to your own mailing list. Ongoing email updates help you share the latest and
greatest from you and your website. They do the list management so you don't have to.
Build a Ring Around Your Website - There are more than 20 million sites on –
sites with interests and audiences similar to yours. Share traffic by joining a related ring or
start your own. You can link to and from such sites by creating “Rings” within the Webs

Additional Services to Grow a      Site:
Upgrade and Enhance Your Site      - Take your site to the next level with the paid premium
services, which include personal   domains and email accounts, ad-free websites, inventory
management for your web store,     and more.

Restrict Access to Just Your Community - Password protect a few or all of the pages on your
site to limit access to members only.

Generate Insight Into Your Audience - Get a glimpse into how many people visit your site
and which pages they view. You can use this invaluable insight to continually improve your
user experience.

Create A Small Business Website - From Mom and Pop shops to established eBay stores. By
creating your own unique website, you solidify your business as legitimate and professional
- a business consumers can trust.

Pricing: Free and Premium
Webs offers a hassle-free 100% money back guarantee *on services* within 30 days of
purchase if you are not satisfied with your purchase.

Ad Free
Site Builder Upgrades

                                                           Table of Contents  Index

Google AdWords Credits

Starter - $49.95/year          Enhanced - $99.95/year             Pro – $249.95/year
Bandwidth – 5GB                Custom Domain Name                 Custom Domain Name
Webstore Items – 10            Email Addresses - 5                Email Addresses - 15
Customer Support – Priority    Bandwidth – 25GB                   Bandwidth – 100GB
                               Webstore Items – 30                Webstore Items – Unlimited
                               Customer Support – Priority        Customer Support – Priority

Blog. Build. Host. Design. Impress.

Squarespace is a fully hosted, completely managed environment for creating and
maintaining a website, blog or a portfolio. Squarespace is for Bloggers. It is for businesses
large and small; Authors, Teachers, Lawyers and Doctors.

You get full control over your content and site customization. They say you can build it 10X
faster on their comprehensive platform.

Seamless Blog Importing – They will move over your images, copy your posts, and make
sure your links work. Similarly, Squarespace provides compatible export files for many
popular systems if you need to move on.
Know Your Visitors - Learn where they're coming from, and what keywords they're using
to find you. Their powerful analytics tools help you view the traffic and behavior of your
visitors in real time.
Templates That Aren't Templated - Dozens of professionally designed style variants from
name-brand designers. All Squarespace styles allow point and click control over every
design element.
Beautiful Photo Galleries - Customizable photo galleries let you choose how you want to
present your work. Lightbox integration, hover effects, and automatic image resizing are
just a few of the perks.

                                                             Table of Contents  Index

Form Building & Data Collection - Squarespace Business packages come equipped with
an industrial strength visual form builder. The form builder contains over 14 field types, and
can collect data concurrently via email and a Microsoft Excel spreadsheet.
The Squarespace form builder component is available to all business level accounts. It is not
possible to add this feature to your plan 'a la carte,' you would need the Business plan
($30/mo) or higher.
Social Integration - Squarespace's social widgets let you aggregate data from across your
various social networks completely within the Squarespace environment — all without
needing 3rd party scripts.

Squarespace iPhone App – Free
The Squarespace iPhone application is completely hand-built. Use it to check your site, post
to your blog, manage your blog posts, and see your traffic while on the go.

14 Day Free Trial

The Basic Package is appropriate for individuals just getting started online. This package
is great for personal blogs and project websites.
The Pro Package is appropriate for most blogs and small business websites looking for a
website on their own custom domain.
The Advanced Package is great for more sophisticated websites requiring multiple editors
and more robust site structures.
The Business Package is perfect for all size business websites that need FAQs and data
collection functionality.
The Community Package is great for large projects seeking to form communities and
connect with their audiences.

Basic - $8/mo       Pro - $14/mo         Advanced - $20/mo     Business - $30/mo     Community - 50/mo
.squarespace        Custom URL           Custom URL            Custom URL            Custom URL
domain              2GB Storage          3GB Storage           4GB Storage           5GB Storage
1GB Storage         125GB/mo             175GB/mo              300GB/mo              400GB/mo
75GB/mo             Bandwidth            Bandwidth             Bandwidth             Bandwidth
Bandwidth           URL Shortcuts        URL Shortcuts         URL Shortcuts         URL Shortcuts
                    2 Custom Audiences   3 Custom Audiences    4 Custom Audiences    6 Custom Audiences
                    250 Members          250 Members                                 Public Registration
                                         5 Editors
                                                                          Unlimited Members
                                                                           Unlimited Editors
                                                                        Member Subscriptions
                                                                           Drop Box Module
                                                                         Per-Page Stylesheets
                                                                         HTML Injection Points
                                                                              SSL Security
                                                                              FAQ Builder
                                                                        Email Template Control
                                                                             Form Builder
                                         Member Subscriptions, Drop Box Module, Per-Page Stylesheets,
                                         HTML Injection Points

10% discount on up-front yearly commitments. There are no refunds on yearly service contracts.

                                                                Table of Contents  Index

Yola is absolutely dedicated to helping you build a website quickly and effortlessly. They
offer critically-acclaimed, easy-to-use tools and web hosting all for free.

Build a website fast
Get your site up in minutes - no technical skills needed - nothing to download
Easy to manage - make changes and add updates in a snap
24/7 online customer support
Build a website that's customizable
Choose from over 100 customizable website templates to get the look you want
Start a blog to tell the world what you know
Get an easy to remember web address with a custom domain name
Build a website for free
Free website builder
No banner or pop-up ads
Free hosting
Build a website full of features
Works with top web services, like Google Maps, YouTube videos and many more
Use the PayPal shopping cart to sell items or collect donations
Add online forms to collect information from site visitors

Free                                            Pro - $49.95/year
Feature packed website builder                  Feature packed website builder
No banners or popup ads                         No banners or popup ads
Full selection of free styles                   Full selection of free styles
Buy a domain for just $19.95 (not included)     Buy a domain for just $19.95 (not included)
Or use your own domain name                     Or use your own domain name
Create up to 5 sites                            Create up to 25 sites
1GB of storage per site                         5GB of storage per site
15MB max file upload                            100MB max file upload
                                                1 Premium Style - $29.95 value
                                                Yola Link Removed - $9.95 value
                                                Yahoo Search Marketing - $25 value
                                                Facebook Advertising - $25 value
                                                Stock Photographs - $9 value

It's really easy to create a free website with Jimdo: just sign-up, follow the link to your own
Page, integrate pictures, videos and texts in seconds, change the design with a click and
add as many pages as you want...

                                                           Table of Contents  Index

All Plans Include:

       Data Transfer                              Blog
       Custom Template                            Guestbook
       Photo Galleries                            RSS Feed
       Widgets                                    Friends
       File Downloads                             Add Flash
       Search Engine Optimization                 OpenID

Free                           $5/mo                                  $9.95/mo
Storage - 500MB                Your own domain - 1 Domain             Your own domain - 2 Domains
Password-Protected Areas - 1   Email Address - 1 Email Account        Email Address - 5 Email Accounts
Section                        Email Forwarding - 3 Aliases           Email Forwarding - Unlimited
                               More Designs- Premium Designs          More Designs- Business Designs
                               Faster Support - Premium Support       Faster Support - Business Support
                               Storage - 5GB                          Storage – 50GB
                               Password-Protected Areas - 5           Password-Protected Areas - Unlimited
                                Ad-Free - Newsletter System - Your Logo – Statistics - Hide Login - Meta Tags – My Business Site

Create a professional business website in just minutes!

                                                                  Table of Contents  Index

      High quality website templates for your business with multiple design possibilities
      Easily customizable online
      No software downloads needed
      Unlimited pages, web space, and traffic
      Free domain name
      E-mail addresses included
      FREE 24/7 customer support
      Add Flash, YouTube®, photo galleries -- with a simple mouse click

Pricing: $9.99/mo

Build a Website with no experience!

      1,500+ pre-built templates
      8,000 free images
      FREE hosting & email
      Easy click-&-type editing
      Flash Intros
      No software to download
      No set-up fees

ECONOMY                        DELUXE                           PREMIUM
5-page Web site                10-page Web site                 999-page Web site
3mo: $4.99/mo                  1mo: $8.99/mo                    1mo: $12.99/mo
12mo:$4.49/mo 10% off          12mo:$8.09/mo 10% off            12mo: $11.69/mo 10% off
24mo:$4.24/mo 15% off          24mo:$7.64/mo 15% off            24mo: $11.04/mo 15% off
36mo:$3.99/mo 20% off          36mo:$7.19/mo 20% off            36mo: $10.39/mo 20% off
Hosting:                       Hosting:                         Hosting
50 MB Disk Space               2 GB Disk Space                  4 GB Disk Space
1 GB Bandwidth                 100 GB Bandwidth                 200 GB Bandwidth
1 Email Account                500 Email Accounts               1,000 Email Accounts
50 Email Forwards              Unlimited Email Forwards         Unlimited Email Forwards
$60 MySpace® myAds             Go Daddy Site Surveys Tool       FREE! SSL Cert, $29.99/yr
Credit                         $60 MySpace® myAds               FREE! Go Daddy Site
$75 Google® AdWords®           Credit                           Surveys Tool
Credit*                        $75 Google® AdWords®             $60 MySpace® myAds
$50 Facebook® Ad Credit        Credit                           Credit
Google Webmaster Tools         $50 Facebook® Ad Credit          $75 Google® AdWords®
                               Google Webmaster Tools           Credit
                               Go Daddy Savings Network         $50 Facebook® Ad Credit
                                                                Google Webmaster Tools
                                                                Go Daddy Savings Network

                                                          Table of Contents  Index


  1 & 1 – A full-range host that features your choice of Linux or Windows based servers, VPS,
  managed servers, e-commerce packages and more.

        Web Hosting
        Domains
        Mail
        e-commerce
        Servers
        MailXchange
        Microsoft® Exchange
        Microsoft® SharePoint®

  Pricing: $3.99/mo and up

  The easiest hosting on the Web - All Bravenet Web Tools are included, Ad-Free!

  Free to $29.99/mo
  The longer you sign up for, the better your savings will be

  Domains, Hosting, Email, E-Commerce, Site Builders and More

  Hosting Free (with domain name purchase)
  $4.99/mo and up

                                                            Table of Contents  Index

Web Hosting, Reseller Hosting, and Dedicated Hosting

Pricing: $4.95/mo and up

Web hosting plans for every budget and every need

Award-winning services for personal websites, small businesses, e-commerce stores,
dedicated servers and more.

Pricing: Plans range from $2.95/mo to $800+/mo depending on your needs

Award winning and Microsoft Gold Certified

Server Intellect assists companies of all sizes with their hosting needs by offering fully
configured server solutions coupled with proactive server management services. Server
Intellect specializes in providing complete internet-ready server solutions backed by their
expert 24/365 proactive support team.

$9.95/mo and up

                                                        Table of Contents  Index

  Drag & Drop Site Builder and Content Manager, brought to you by Bravenet

  Free, $10/mo, $20/mo & $30/mo
  Bonus: Pay for 1 year in advance and get 10% off or pay 2 years and get 30% off!

  Phones are getting “smarter” and more and more people are surfing the Web from their
  phones, it is important to ensure your customers are getting the best experience possible
  when viewing your site from their phone.

  Addressing a mobile audience today is a must, much like it was a must to have a web presence
  on the internet a few years ago (and still today). There are over three billion mobile phones out
  there today, many of which are smart phones (have access to internet data).

  Your full website on a mobile screen is overwhelming, hard to read and can be quite
  annoying, which could cause them to leave. It is smart to have a mobile website…as any
  business lost is potential money out of your pocket.

  Launch & manage a mobile version of your blog

  Why mobilize your blog?
  Have you ever seen what your blog looks like on a mobile device? It's an un-navigable,
  garbled mess of text and images that nobody finds enjoyable to read. That's one reason,
  and it's probably your biggest reason for finding MoFuse. However they offer a lot more
  than just presenting your blog on mobile devices, here are some other reasons to mobilize
  with MoFuse:

        Make your readers happy... People want to read your blog on the go!
        Get new readers... MoFuse will help to promote your mobile blog which will increase
        Make some money... Mobile ads will provide you with an additional revenue channel
         from your blog!
        Get smarter... Analytics let you see information about your mobile visitors.
        Get going... More and more of your readers will want your content on their mobile

                                                              Table of Contents  Index

Pricing: Free and Premium (for business, see below)

The easiest way to go mobile

Launch Your Mobile Site - Create, layout and launch a complete mobile site in minutes.
Build it yourself, or they can build it for you.

Engage Your Mobile Audience - Your customers are mobile, are you? Reach your
audience on any mobile device, anywhere in the world. They'll help you promote your site
and grow your audience.

Inform Your Business - Learn what your mobile customers want without the cost and
hassle of a custom-built side. Test market and extend your brand and a new revenue

14 Day Free Trial on All Accounts
All Accounts include:
     Site layout tool, image compression, custom domain, custom ad-server integration,
       RSS, click-to-call, weather, Google Maps and more
     4,500+ Supported Devices
     MoFuse+ Speed
     Analytics
     Standard Support
     Mobile SEO

Jumpstart - $7.95/Mo       Basic - $39/Mo             Small Business - $89/Mo   Ultimate - $199/Mo
Local & Personal Use       Smaller Groups             Small Business            For Larger Groups
Number of Sites - 1        Number of Sites - 1        Number of Sites - 3       Number of Sites - 5
Number of Elements* - 5    Number of Elements* - 5    Number of Elements* -     Number of Elements* -
Pageview Limit** - 1,500   Pageview Limit** - 1,500   100 per site              400 per site
                                                      Pageview Limit** -        Pageview Limit** -

                                                                 Table of Contents  Index

                                                        125,000 per site           300,000 per site
                                                                                   Detailed Analytics
                                                                                   Advanced Security
                                         Mobile Sitemaps - Custom Mobile CSS - Google Analytics
                                                          Google Webmaster Tool - Advanced Support - Site
                                                                  Organization Tool - Form Builder

* Elements are RSS feeds, static pages, links, Google Maps and other types of pages you can add to your mobile
** This is the maximum number of pageviews your mobile site may use during a month and is calculated on a per
site basis. If your site reaches the limit they will not automatically shut your mobile site off.

Build a mobile site in just a few steps

        1.   Pick Template (includes 30+)
        2.   Create site
        3.   Edit Content
        4.   Publish Site

       Create a mobile site optimized for over 7,000 devices including iPhone, Android and
       Create your site from templates or design it yourself with easy drag-and-drop
       Include live RSS fees
       Integrates with AdMob and PayPal to monetize your site
       Ubik will place ads for you, but revenues are split 50/50
       Use the standard-issue web address (, create a custom domain
        name or use an existing one.
       Publish the site under your own domain name and Ubik will host it for you
       Upload images by MMS, email or through the GUI
       Available in 8 languages

                                                                    Table of Contents  Index

  Pricing: Free

  We’ve all heard the term “There’s an App for that”Apple’s famous line is just the beginning
  of the mobile revolution. Apple has surpassed the 100,000 iPhone and iPod Touch App
  milestone and according to Nielsen, there are now 63 million mobile web users in the US
  alone. Quantcast reports that the share of Internet pageviews originating from mobile
  devices rose 110% in North America and increased worldwide 148% in the year to
  December ’09 (Source: Quantcast mobile trends 2009 report).

  There are apps for every category from games to business, education to entertainment,
  finance to fitness and new applications from developers across the globe every day. Believe
  it or not, however, the mobile revolution is still in its infancy. It was only a few years ago
  when Apple launched the iPhone and created the app tidal wave and turned the iPhone into
  a must-have (or, at the very least, a “really want-to-have”).

  The last decade was that of the PC, which has advanced immensely over the past 15 years.
  Not to mention the notebooks and netbooks which were derived as a result of these
  amazing advancements.

  It looks like this decade will be that of the smartphone and now that Google is in the game
  – watch out! Google who is probably THE most innovative company in existence is sure to
  amaze us with their future technologies, but will also put Apple (and the others) to the test.
  No longer is there a monopoly and with Google in, the others will be forced to get even
  more innovative. It’s great to see such tough competition, the more fierce it gets, the better
  we (the consumers) make out. Can’t wait to see what they’ll come up with next…

  Not only is it important to get in the mobile game, it will soon be a necessity. Mobile
  advertising is just now breaking ground and will continue to grow and prosper. Group M (a
  media investment management firm) forecasts that global mobile advertising will climb 19%
  to 3.3 billion in 2010!

  So, if you’re not a programmer, here are some affordable options to get you off the bench
  and in the game. (MoRo)

  The simple and inexpensive way for anyone to build and manage their own iPhone and
  Android Apps

                                                            Table of Contents  Index

Why use Mobile Roadie? There are nearly 5 billion mobile users around the world, and
over 40 million iPhones and iPod Touches (as of October 2009). Mobile is with us
everywhere, and by reaching people anywhere they are, you have a huge opportunity to
sell, promote, engage, and be remembered.

Popular for authors, musicians, athletes, politicians, celebrities, blogs, and venues;
however, you don't need to fall into one of these categories - if their feature set works for
you, go for it!

How can I make money from Mobile Roadie? There                       are many ways you can make
money from Mobile Roadie. You can charge users, if you'd            like, to download and install the
application. If you have music on iTunes, you can sell your         music inside the App via iTunes.
If you have events/shows, you can sell tickets to them               inside the App. If you have a
merch/e-commerce store, you can link to it inside the App.

$499 Set Up Fee

If you click on the link above, you will get 10% off of your base setup fee. This does not
apply if you go directly to the site without following the above link.

*The first 1,000 fans that install your app are included in the monthly price. After that, it's just $0.01
per month per fan. Everything else is included in the monthly hosting fee.

Build your own Apps - Build Your Own Mobile Storefront for the iPhone

Sweb Apps is a simple and inexpensive way for any business to create and manage their
own mobile application in minutes. Your app provides a powerful connection between you
and your customers, letting clients know about upcoming events and specials, giving your
consumer a direct line of communication and constant reminder of your business.

                                                                 Table of Contents  Index

The future is mobile, and iPhone represent the best of the best in mobile today. With your
very own mobile phone application, you give yourself legitimacy, sell more products, create
a greater client base, and stay connected to your customers. Bottom line, if you serious
about being successful in your business today, you need an iPhone application.

Create a mobile phone application for your business in minutes
Track your application usage with the App Tracker
Update your application content in real time

You can build your app in 6 easy steps:
   1. Select your industry or type of business
   2. Select the buttons you would like your app to have
   3. Select any extra items like the App Tracker™ - which will allow you to track your
      mobile application’s daily use
   4. You can also include the Client Sign Up button – to capture your client’s email and
      phone number.
   5. Submit your selection
   6. Create an account, Submit your information to Sweb Apps™ and it will be uploaded
      to iTunes for you

One Time Setup Fee - $50 per button
4 Buttons - $200
6 Buttons - $300
8 Buttons - $400
Hosting Fee - $25 monthly hosting fee is applied to every application. A 10% discount is
offered for those who pay an entire year in advance.
App Tracker - $10/mo - The App Tracker allows you to analyze and track data related to
the usage of your app. Track information like how many downloads, what buttons are being
used, etc.
Client Sign-Up – Free of Charge

                                                        Table of Contents  Index

Build-your-own iPhone App…online!
Building iPhone Apps just got a lot easier, with AppBreeder - the online iPhone App Builder.

No Coding. No Mac Needed. No Programming. 100% Real, Native iPhone App. If you can
write a can Build an App. Starting is free & easy...

   1. Sign-Up for Free - Sign-up and browse our App Kits & App-Gadgets
   2. Build Your App - Build online. Real App. All Native. Add App-Gadgets or Customize.
   3. Publish to App Store - Publish it everywhere...iPhone, BlackBerry or Android App

Choose your vertical (Biz, Realty, Restaurant, Legal, etc.)

Ad Supported Apps – Free
Web-based - $9.95 to $14.95/mo
Native - $29.95 to $49.95

Apps for small publishers (books, music, blogs, etc)

Have Your Apps Built For ONLY $29/month

Although the iTunes App Store is generating an enormous amount of attention, the average
person has not been able sell their content (books, music, videos, etc.) in the App Store for
two main reasons.

1.) It's too complicated to develop an app yourself.
2.) It's too expensive to pay someone to develop an app for you.

They will build your iPhone/iPod Touch Apps for you! Just give them your content (videos,
books, etc.) and we they take care of the rest, including submission to the App Store.

Pricing: $29/mo + a $20 Setup Fee

Create your app right now. Revise on the fly.
Reach Generation Wireless.

Create once and publish everywhere.

                                                              Table of Contents  Index

 iPhone & Android Apps with ads - $25
 Create an app for a one time $25 fee. This low price does not offer integration of any of
 your own advertising. Family safe advertising from AdMob will be displayed on the app's
 footer banner.

 iPhone & Android Apps with ad control - $99/yr
 Create an App with your own AdMob integrated. Save money by owning your advertising today!


 World’s Best place to find and make widgets - Simple to Build, Simple to Manage

 Widgetbox is the leading self-service web widget platform. Web widgets are mini, portable-
 applications that can be added to any web page or blog and serve two important goals:

       Add Dynamic Content to Your Site
       Reach New Users Across the Web

 Multiple Sites - Your widget can run on multiple sites and products. Write it once, and it
 can be placed anywhere on the Web.
 Reach Users Anywhere on the Web - Widgetbox serves millions of widgets per day and
 helps widget owners reach tens of millions of people per month. Widgets help you reach
 new users, drive traffic back to your site, and extend the reach of your content and services
 on sites all across the Web.
 Great Tools - Tools to create an HTML/JavaScript-based widget from scratch or from your
 existing widget-sized Web Page, Flash file or RSS feed. You can also import your Google
 Fast and Easy Distribution on the Web and in the Wild - It is dead simple for a user to
 get your widget. Each time your widget is installed on a site, a Get Widget button is placed
 beneath it. Users click the Get Widget button to pick a site to install your widget to or use it
 to grab the HTML embed code.
 The Largest Widget Gallery on the Web - You get a free listing in the Widgetbox gallery,
 the world’s largest widget gallery and a destination for millions of users looking for widgets!
 The leading widget gallery provider to social networks, start pages and blog platforms.

       Blogs                   Music
       Clocks                  News
       Countdown               Pets
       Education               Photos
       Family                  Politics
       Finance                 Social Networks
       Fun                     Sports
       Games                   Technology

                                                             Table of Contents  Index

         Humor                     Video
         Movies                    Weather

  7 Day Free Trial on All Pro Subscriptions

  Basic                               Widgetbox Pro                            Business Pro
  Free                                $29.99/year or $3.99/mo                  $749/year or $99/mo
  Basic Widgets Only                  For Individuals, Small Publishers        Ideal for Large Publishers
  Standard Get Widget button          10 Pro credits                           50 Pro credits
  Ad-supported widgets                                                         Facebook Fan Page apps
  Basic stats for your widgets
                                                                Unlimited basic widgets
                                                              Hide the Get Widget button
                                                                No ads on your widgets
                                                            Premium stats for your widgets
                                                             Priority review on submittals


  Bravenet specializes in web tools so you can give your website visitors the best user
  experience possible.

  Bravenet is the number one provider of free web tools in the world, and ranked among the
  top 50 visited websites worldwide! More than 7 million registered members enjoy Bravenet
  services, and over 20 million unique visitors access a Bravenet product each month.

  You don’t need to be a programmer to utilize their tools! All of their tools are easy to install
  and integrate into your website.

         Message Forums                      Speaking Characters                     GuestMaps
         Guestbooks                          Web Poll                                Password Protect
         Mailing Lists                       Web Templates                           FAQ Services
         Hit Counters & Stats                Chat Rooms                              Headline News
         Photo Albums                        Vote Casters                            Web Ring
         Email Forms                         Classifieds                             Affiliate Program
         Online Calendars                    Site Search
         Blogs & Journals                    E-Cards

  Free and Paid
  They offer all of their tools for free, with the option to upgrade (to increase the service or to
  remove their branding). Most upgrades cost $39.95/year.

                                                                          Table of Contents  Index

   Social Networking should be a term you are familiar with. If not, it’s time you got familiar
   with it. Social Networking can open you up to vast networks of people you would’ve had to
   pay to reach in the past. You can utilize, not only the people you know, but who they know
   and what they know. Social networking can play a vital part in finding quality employees,
   sales leads or prospects and getting feedback on your industry, product or service.

   According to emarketer in July, 2009, every generation is on-board and growing daily.

   Facebook is a social networking website intended to connect friends, family, and business
   associates. It is the largest of the social networking sites, with over 300 million users
   worldwide. Facebook grew 276% in 2008!

   It is also, no cost marketing for anyone!

   Create a Profile - It is simple to use and can be used for a variety of reasons. Once you
   sign up, you will need to create a profile page that can only be viewed by your friends (and
   Join a Network - If you decide to join a network, then everyone in that network will be
   able to view your profile. A profile typically includes the following Information; status
   updates, your friend list, your photos, notes, groups, and your wall.
   Search for Friends/Friend Requests - You can search for friends and colleagues by email
   address, school, university, or just by typing in a name or location search. Once you find the
   person you are searching for, you will need to send a request to be their friend. They can
   either accept or ignore your request. The same is true when someone requests to be your
   friend; you can either accept or ignore their request. Once a friend request is accepted, you
   will both be able to see the others' profiles, which can include contact information (if you
   choose to list it).
   Add Photos - You can upload and post an unlimited number of photos from your phone or
   computer and are given the option to share them with everyone (public) or only with your

                                                             Table of Contents  Index

Groups and Pages - In addition to your regular profile, you can create Pages or Groups.
Groups and Pages serve different purposes on Facebook.

   •    Groups are meant to foster group discussion around a particular topic area and are meant for
        more personal interaction
   •    Groups can be created by any user and about any topic, as a space for users to share opinions
        and interests in that subject, such as activities, a hobby, an alumni, etc.
   •    With Groups, you can join and create up to 200 groups
   •    In Groups, the group administrator name will appear on the group and will be attached to your
        personal profile; therefore, when you post on your group's wall, it will appear to come from
        you personally
   •    Groups can be public and available to everyone or closed (private), meaning only those invited
        can join and view discussions
   •    Only groups with less than 5,000 members can send email blasts
   •    Groups are not indexed by external search engines such as Google

   •    A Page is a public profile that enables you to share your business and products with Facebook
   •    Pages can only be created to represent a real organization, business, celebrity, or band, and
        may only be created by an official representative of that entity
   •    Pages are intended to help an entity communicate publicly
   •    Pages will never display the administrator’s name. When you post on a Page that you own, it
        will appear to come from the Page, not from you as an individual
   •    Pages are indexed by external search engines such as Google and indexed for optimal search
        engine positioning

Events - Facebook events are a great resource to let friends know about interesting things
coming up in your community and to organize social or business gatherings, such as
webinars, conferences or unconferences.

You can invite an unlimited number of people to events, but you can only invite 100 people
at a time. Once you invite the first 100 people, you can then start inviting more. In addition,
you can only have 300 pending invites at one time for an event. Some people will have to
respond to your event invite before you will be able to add more.

When creating an event you can make it Open, Closed or Secret.

Open events are open to everyone - Any Facebook user can RSVP or invite others to the
Closed events are visible to everyone, but the details can only be seen by those who have
been invited
Secret events are only visible to those invited and they will not show up in any news feeds

Tip – You can sync your Facebook events with your Google Calendar!

Lists (Stay Organized, Save Time) – You can easily create lists on Facebook to help you
organize your friends/colleagues into different “groups” (or lists). This can be useful in
several ways.

Let’s say you want to separate your family, friends and business contacts. You will need to
create three lists. To create your lists:

                                                               Table of Contents  Index

   1. Click on the Friends Tab (view all friends). You will see a “Create New List” tab. This
      will bring up a box and all of your friends.
   2. Select a name for your list (i.e., “business”).
   3. Select all of the people you would like added to that list by clicking once on each
      person you want to add. To quickly find specific people, you can type their name in
      the search box. Once they show up in the search results click on them to add. You
      will see the Selected (#) increase as you select more friends.
   4. When you are finished, click the “Create List” button.
   5. Repeat for Family and Friends.

Ways to utilize your lists:

                   Filter your News Feed - You can filter your news feed by list. On the
                   home page, click on Friends to expand your new lists. You will now see
                   the list(s) you created in the side bar on the left.

                   When you click on “Business” you will only see updates from the people
                   you added to that list.

                    Easily send messages – You may be having a birthday party and only
                    want to invite your family. Instead of composing a message and
                    selecting each family member individually, you can simply type the
applicable list name (i.e., “family) into the “To” field.

On the same note this is a great way to update your customers on product releases or

Some Facebook Statistics:
ViTrue has released results of a study compiled from nearly 200 million fan impressions on
Facebook pages over a 5 month period (March-August 2009). Here’s what they found:

Tuesday and Wednesday represent the highest click-through rates (CTR) on wall posts (9.89
and 9.87 respectively) and the worst days are Thursday, Saturday and Friday (4.39, 2.7
and 2.67 percent respectively)

This doesn’t mean you shouldn’t update your status on these days, as it may be better to
send out your messages on slower days, so they don’t get lost in the crowd. It is best to
test and track your results and see what works for you.

The click through rates on Facebook, far exceed the CTR of traditional online ads, but
knowing that, it is important not to skew your own statistics by posting nothing but offers

                                                         Table of Contents  Index

(ads) or posting too frequently, or you will lose your fan base faster than you can answer
“What’s on your mind”

Want to keep up on Facebook statistics, check out is not affiliated with Facebook; however, the site tracks data reported
via Facebook's advertising tool to help marketers make wise decisions.

According to the site:
   • Facebook has 316 million users
   • 57% of users are female
   • 50% are ages 18-34
   • Behind the US, the largest amount of users are in the United Kingdom (22,261,080)
       and Turkey (14,215,880).

Facebook’s not just for keeping in touch with family and friends; it can also be used as a
highly effective business tool

   •   Obtain a unique username (URL) so that people can easily remember it and/or find
       your profile (example:
   •   Upload your contacts from each of your email and IM accounts, use the Find Friends
       application and/or search by name to quickly build your contacts.
   •   Be sure to complete your profile so that you earn peoples trust
   •   Keep it clean – There’s nothing wrong with posting personal pictures, but it’s best if
       you don’t post pictures that could give people the wrong impression. If you must,
       keep the stuff you don’t want to share private through Settings
   •   Utilize applications that integrate feeds from your blog and other social media sites
       (Twitter, FriendFeed, etc.) into your Facebook profile
   •   Utilize Facebook Connect to integrate Facebook with websites, blogs and software
       applications and easily send information both ways

                       Facebook connect is also very handy in helping you reduce the
                       amount of logins and passwords you will have to remember.
Websites with this button allow you to login into those sites using your Facebook username
and password

   •   Post your website, blog or newsletter subscription information in your profile
   •   Establish credibility by consistently connecting and sharing with others. Recognize
       their birthdays, praise their accomplishments; share useful articles and links that
       may be of interest to your customers or prospects
   •   Suggest Friends and Pages to your contacts. If you help them, they will more than
       likely help you
   •   Join Groups or Become a fan of Pages that are relevant to your business or industry
   •   Utilize Facebook as a research tool and find out more about your clients and
       prospects before making contact with them
   •   Market your business or product by posting promotions or discounts
   •   Add your Facebook URL to your email signature, your website, blog, business cards,
   •   When the time is right, buy Facebook advertising and place targeted ads

Advertise on Facebook
   It is simple to place paid advertisements and your campaign can be tested at a relatively
   low cost.

                                                         Table of Contents  Index

          Reach over 300,000,000 active Facebook users
          Attach social actions to your ads to increase relevance
          Create demand for your product with relevant ads
          Quickly create image and text-based ads
          Advertise your own web page or something on Facebook like a Page or an Event
          Choose to pay per click (CPC) or impression (CPM)
          Track your progress with real-time reporting
          Gain insight about who’s clicking on your ad
          Make modifications to maximize your results

       1. Design your ad using the really simple interface or by uploading an image
       2. Set your daily budget – The minimum is $1.00 per day
       3. Target your audience by Location, Age, Sex, Keywords, Education, Workplace,
          Relationship status, Relationship interests or Languages
       4. Decide on a schedule (continuously or on specific dates)
       5. Decide on whether you’d like to pay for impressions (CTM) or clicks (CPC)

Pricing: Free (Paid advertising is an option)

Best for finding professionals and making business connections

LinkedIn is a network of professionals from around the world, representing 170 industries
and 200 countries with over 50 million users. LinkedIn makes it easy for you to build your
network by searching for, or getting introduced to, qualified professionals from around the

Your profile can include your work experience, education, references, and other pertinent
information about yourself (websites, reading lists, etc.) The site integrates with Twitter,
but not with Facebook; however, you can add your Facebook URL under “Other Websites”
on your profile.

The search feature scans profiles and is an excellent tool for recruiting and job searches.

There is a Q&A section which allows the posting of business questions and gives you the
opportunity to answer questions which, if answered correctly, will help prove your credibility
and increase exposure.

Using LinkedIn for Business

Profile Building Tips
   • Don't cut and paste your resume
   • Borrow from the best marketers
   • Write a personal tagline
   • Put your elevator pitch to work
   • Point out your skills and explain your experience

                                                           Table of Contents  Index

   •   Distinguish yourself from the crowd
   •   Build your connections

Best Ways to Optimize LinkedIn
   • Competitive Intelligence - Search Profiles of Your Competitors
   • Search For Candidates or Partners
   • Use the Twitter Integration Tool
   • Ask and answer questions
   • Create LinkedIn Polls
   • Join and Create Groups
   • Post a Job

Free for the personal version
Premium plans - $24.95 to $499.95/mo

Premium Business - $24.95/mo or $249.50/year (Get 2 months FREE)
Premium Business Plus - $49.95/mo or $499.50/year (Get 2 months FREE)
Premium Pro - $499.95/mo or $4,999.50/year (Get 2 months FREE)

Post a Job
$195 for 30 Days or Purchase Credits (for multiple listings)
5 Job Credits - $145 per job - Total: $725 ($250.00 total savings)
10 Job Credits - $115 per job - Total: $1,150 ($800.00 total savings)

Show your ad to over 54 million members or target your add by Company Size, Job
Function, Industry, Seniority, Gender, Age, or Geography

Set Your Daily Budget (Minimum: $10.00)

Decide if you would like to pay by clicks or impressions:
    Pay per click (CPC) - What is the maximum you are willing to pay per click?
    Pay per 1,000 Impressions (CPM) - What is the maximum you are willing to pay per
       one thousand impressions?

Connect with friends and discover new content

MySpace has approximately 65 million users and is best for reaching Gen Y. It was once the
leader in social media but has fallen far behind, due to Facebook’s increased popularity.
They have shifted their primary focus on bands and talent, but it is still a great marketing
tool and one that should not be ignored.

If you don’t already have one, you should setup a profile. You can create and customize a
profile, upload pictures, blog entries, video clips, and links. When you create your profile, a

                                                           Table of Contents  Index

bunch of profile pictures are displayed with people, bands, apps and video channels that
they recommend for you. You can start building your network there, or upload your email
contacts, as you can with the others.

Build your Network – As with any social networking site, it is important to build your
network as much as possible. The more connections you make, the faster your business will
Create a Blog - You easily create a blog, or blogs. This is a great feature to promote your
business, service or product. You can choose to make it public, share only with friends or
create a preferred list of people who can view it. There is an option on each blog entry to
include a podcast link. Be sure to keep it updated and add pictures or other media to keep
users engaged.
MySpace Local - If you own a bar or a restaurant, be sure to check out MySpace Local which is a directory of local businesses. They may eventually
include more categories (i.e., automotive, etc.) When a service provider is reviewed, it
shows up on Friend Update. If you are looking for recommendations, you can filter the
results as well (filter for reviews from your friends only).
Use Bulletins – You can use bulletins to make announcements or give updates on your
business. A great way to use this feature is to announce a sale or a new product. Please be
aware, when you post a bulletin it automatically goes to ALL your MySpace friends and you
cannot unsend a bulletin (but they only stay posted for two weeks).
Join or Create Groups - There are groups on just about every category you can think of.
Find one that interests you or fits your business and join it. If one doesn’t exist, create one.
Being an active participant will give you increased exposure, build your network and
ultimately grow your sales.

Advertising - You can easily reach the audience you want and manage your budget at the
same time.

Once you choose to pay for clicks or views, you will set the bid price per click or views and
the budget limit that fits your budget. You will not be charged the budget, just the clicks or
views you receive up to the budget limit. Once the budget is reached the ad will be paused
until the budget is increased. If you are not getting enough views or clicks, the bid and
budget amounts can be changed at anytime.

Decide whether you will Pay Per Click (PPC) or Pay Per Impressions (CPM)

Pay Per Click (PPC) also called cost per click (CPC) advertising is usually selected when
getting people to visit their website is the main goal (i.e., selling a product)

Pay Per Impressions or paying for ad views is typically chosen when an advertiser’s main
goal is to build awareness. This pricing option works well for people getting their name seen
by lots of people or branding a product that is not well known to people.
Paying for views is slightly easier to manage because you don’t worry about getting a high
click rate like with the CPC option.

New to Bidding, Pay Per Click and Pay Per Views (Impressions)? Here's the concept:
Ads are competing and bidding for the same ad space. A bid is the price per click or views
each advertiser is willing to pay so ads with a higher bid get shown before ads with lower
bids. For Pay Per Click, ads with a competitive bid and a high click rate will get shown more.
Ads with a low bid and low click rate will be shown less or not at all. No need to worry about
click rate when paying per views (impressions). Once your ad is running come back and

                                                           Table of Contents  Index

increase or decrease your bid in order to get the amount of views (impressions) or clicks
you need.

Upload or Build a Banner Ad - You can upload your own ad or build a new ad using the
easy-to-use ad builder. You can edit your text, upload an image or adjust the colors to your
Target Your Audience - MySpace offers targeted advertising for any size business. You
can advertise to over 70 million users or pinpoint a niche group based on hobbies, interests,
age, gender, location and more.
Track and Monitor Your Campaign - Once your campaign is live, you can use free
reporting from the campaign manager to monitor performance and make adjustments to bid
and budget.

Free or Paid Advertising

Create your own social network

Ning is the social platform for the world’s interests and passions online. Ning offers an easy-
to-use service that allows people to join and create Ning Networks. With more than 1.8
million Ning Networks created and 39 million registered users, millions of people every day
are coming together across Ning to explore and express their interests, discover new
passions, and meet new people around shared pursuits.

For business, you can use it for maintaining schedules, managing workgroups and projects
or for organizing company outings. Best of all, it is a great tool for interacting with your
customers and getting their feedback.

Creating a Ning Network is fast and easy - Simply select a name for your Ning network.
You will be assigned a unique URL (i.e., or you can point your own
domain to your network for a fee. Features include videos, photos, chat, music, groups,
events, and blogs – in addition to latest activity feature, member profile pages, friends,
messaging, email notifications, RSS support, and third-party applications a member or
Network Creator can add to their Ning Network.

Ning enables individuals, artists, brands and organizations to simplify and control their own
unique social network that beautifully integrates with other social media services while
providing the most direct, unique and lucrative relationship with fans, consumers and

For members of Ning Networks people can connect with new people around their interests
and passions and for Network Creators, Ning empowers people to easily create, customize
and grow a Ning Network around a unique interest, passion or business in minutes.

                                                           Table of Contents  Index

Here are a few of the key features of your own social network on Ning:

Branding & Visual Design Freedom - Your Ning Network enables the most flexibility and
visual freedom in the industry. Choose from one of 50 distinct and unique themes or create
your own design with custom CSS. Add tabs and sub-tabs to specific pages and external
links via the Tab Manager feature.
Unique Member Profiles - Define your own profile questions for incoming members.
Enable members to customize their profile pages with their own design, choice of widgets
and OpenSocial profile applications. Customize advanced member search based on your
social network's unique profile questions, including location.
Moderation & Privacy - Choose to make your Ning Network public or private for members
only. Moderate members before they join. Moderate photos, videos, groups, chat and
events before they're posted. Set up multiple layers of administrators. Ban members from
your Ning Network. Enable members to close their profiles to others.
Invitations & Search Engine Optimization - Every Ning Network comes with a rich
invitation engine for you and members to invite new members. Full web address book and
.csv file importing. Full search engine optimization beginning with your social network's
information: tagline, description and keywords.
Latest Activity - A real-time, dynamic activity feed of everything happening across your
Ning Network including status updates from members. Put it on the Main page or make it
persistent on every page by adding it to the right hand column on your social network.
Choose the activities that are displayed.
Custom Text & Widgets - Add a text box to your Main page, then copy and paste in your
choice of widgets from the thousands available on the Web today. For something simpler,
use the text box for your weekly column, special promotions or your own unique images
and graphics.
RSS Feeds In and RSS Out - Pull in one or more RSS feeds from your blog, website or
news source for an ongoing stream of information into your Ning Network. All features for
public Ning Networks are also available automatically via RSS.
Photos Feature & Branded Photo Slideshows - Enable your members to upload and
share photos. Automatically present your members with the option to embed your Ning
Network's branded photo slideshows anywhere on the Web and link back to your Ning
Video Feature & Branded Video Players
Enable your members to upload and share videos. Automatically present your members
with the option to embed your Ning Network's branded video players anywhere on the Web
and link back to your Ning Network.
Chat - Enable your members to see who's online and chat in real-time with the persistent
chat feature across the bottom of your Ning Network or pop it out into its own window.
Groups - Enable groups on your Ning Network with images, membership, comments and a
discussion forum.
Discussion Forum - Add a rich single or multi-threaded discussion forum with categories,
photos and attachments to your Ning Network. Limit forum topic creation to you or open it
up to all of your members.
Blogs for Every Member - Enable blogging for every member of your Ning Network.
Display everyone's blog posts as a tab or just feature specific blog posts on your Ning
Network's Main page via the unique Feature displays.
Events - Organize events and keep track of who is attending. Limit event creation to you or
open it up to all of your members.
Ning Apps - Further customize the experience on your social network with additional
Recommended Social Networks - From, Ning gives members of Ning Networks
an easy way to discover new Ning social networks based on momentum, relevancy and

                                                        Table of Contents  Index

popularity. To Network Creators, the Ning recommendation engine represents an additional
source of prospective members just by using Ning.
Social Network Activity Feed - Ning enables members of Ning Networks to dynamically
keep up-to-date with activity across all of their Ning social networks in a single place. To
Network Creators, the Ning activity feed represents a powerful way to drive recurring usage
by members across Ning Networks.

Pricing: Free and Premium

Premium Support - Get Extra Help with Premium Support (Starting at $10/mo):
Point Your Domain Name to Your Social Network on Ning ($4.95/mo)
Get More Storage and Bandwidth - $9.95/mo/unit - By default, your social network
comes with a quota of 10GB of storage and 100GB of bandwidth. This is a social network
with approximately 5,000 photos or 500 videos. You can purchase additional units of 10GB
of storage and 100GB of bandwidth for 9.95/mo/unit.
Go Ad-Free or Run Your Own Ads - $24.95/mo
You can opt to run your own ads, using any ad server, or remove the ads entirely. If you do
run your own ads, all revenue generated goes directly to you. Advertising options are
Google AdSense and AdBrite.

"Stribe is a plug and play service to instantly create a social network on any website"

Create and install your social network in 5 minutes:
Get the code of your community after filling a simple form.
Copy and paste the single-line JavaScript into your website template.
Personalize your Stribe toolbar with your colors.
Your visitors are now connected to each other through your website.

Pricing: Free

                                                          Table of Contents  Index

Social entertainment for the youth market worldwide

hi5 is a global destination where young people meet and play. As the world's largest social
entertainment destination, their focus is on delivering a fun, interactive, and immersive
social experience online to users around the world.

So, the introduction may not sound very appealing and you may think it doesn’t fit your
business needs. If you are targeting a youth market or looking to market in other countries,
it might be worthwhile to set up a profile, after all it’s free. Also, for those of us in our 30’s,
the “youth market” consists of college kids and budding entrepreneurs, many of which are
great resources.

Here are some statistics, according to their website:

      Over 60 million monthly visitors
      Top 20 website globally
      Top 10 youth website
      3rd largest social media site
      Available in over 50 languages

Customizable Profiles - There are several profile options. You can choose a skins created
by other users (not customizable) or you can use the profile editor which allows you to
easily change the background color, font types and sizes. Profiles can be further customized
if you are familiar with HTML.
Building your network is easy - you can add existing friends from your email account
and join Groups or join chat rooms and to further connect with people. Another cool feature
is that you can see who has viewed your profile in the last 30 days.
Security - hi5 allows you to be really specific when setting your privacy options. You can
adjust your privacy settings for many of the sections in your profile and decide who can see
What else - You can post journal entries or share photos, music and videos.

Advertising - According to the website; World-wide, the site draws nearly 60 million unique
users per month.

With a rich set of demographic and behavioral data, hi5 enables advertisers to target their
precise audience based on attributes, interests and activities. Whether you’re a global
brand or regional advertiser, hi5 delivers the audience you want with the efficiency and
flexibility you need. They offer a broad range of advertising products (too many to go into
detail): targeted display banners, rich media placements, game and video pre-roll, custom
profiles, viral promotions, home page take-overs, contests and sweepstakes, adver-games,
and other custom sponsorships.

For advertising rates or a customized proposal, you will need to contact the sales office in
your region. Visit the site for more details:

Pricing: Free (Paid advertising is an option)

                                                             Table of Contents  Index

                  ALSO SEE  Twitter


  Great resource for web designers - A free open-source online service which makes
  screenshots of your web design in different browsers

  When you submit your web address, it will be added to the job queue. A number of
  distributed computers will open your website in their browser. They will then make
  screenshots and upload them to the central server at BrowserShots.

  This gives web designers the ability to view their website in every browser to ensure that it
  appears as it was intended to appear in each browser.

  There are 70+ browsers to choose from, including multiple versions of the most popular

  Pricing: Free

  Litmus shows you screenshots of your websites as they look across all major web browsers

  Designing websites? Cross-browser compatibility - It is essential for your sites look great
  across all modern browsers. Litmus shows you exactly how your designs look on every
  platform, across every popular web browser (and the not-so-popular ones). Once you've
  finished testing, one click publishes a full compatibility report ready for review by your client
  or boss. It's pretty neat.

  Sending email newsletters? Getting email newsletters to look right across different email
  clients is a real pain. But if you don't do it, your messages could be unreadable by a large
  portion of your mailing list. Litmus will show you exactly how your email is seen through the
  eyes of your readers, whatever email system they might be using.

                                                              Table of Contents  Index

 When you're finished, one click publishes a comprehensive compatibility report.

 Litmus shows you screenshots of your email newsletter as it looks across all major email
 Within a few minutes you can have performed a thorough test which is time consuming and
 expensive to do by hand.

 Basic – Free
 50 Tests/mo Browsers: Explorer 7 and Firefox 2 – Email: Outlook 2003 and Gmail
 14 Day Project Pass - $39
 Unlimited Tests – Browsers: All 24 – Email: All 19 Email Clients
 Individual Subscription - $49/mo
 Unlimited Tests – Browsers: All 24 – Email: All 19 Email Clients – Spam Analysis: All 14
 Spam Filters – Single User
 Team Subscription - $199/mo
 Unlimited Tests – Browsers: All 24 – Email: All 19 Email Clients – Spam Analysis: All 14
 Spam Filters – Up to 10 Users – 128-bit SSL Security

 "Beta" is a nickname for software which has passed the alpha testing stage of development
 and has been released to users for software testing before its official release.

 Take the headache out of private beta testing with our fast and simple system.

 launch              promote            collect            review             manage
 Launch your         Promote your       Collect email      Review tester      Approve
 beta in seconds     product by         addresses and      applications and   applications,
 by customizing      distributing       other survey       analyze signups    generate unique
 your HTML           invitation codes   information from   and conversions    invitation codes
 signup form and     on blogs,          your testers.      over time.         and send e-mail
 easily installing   Twitter, or                                              invites.
 it on your site.    Facebook.

 Free                Bronze             Silver             Gold               Platinum
 $0/mo               $49/mo             $100/mo            $225/mo            $400/mo
 50 Testers          500 Testers        2,000 Testers      5,000 Testers      Unlimited Testers
 Invite-a-Friend     Invite-a-Friend    Tester Analytics   Tester Analytics   Tester Analytics
 Widget              Widget             Invite-a-Friend    Invite-a-Friend    Invite-a-Friend
 Teaser Page         Teaser Page        Widget             Widget             Widget
 Data export         Data export        White labeled      White labeled      White labeled
                                        SSL Security       SSL Security       SSL Security

                                                            Table of Contents  Index

   Search engine optimization (SEO) is the process of improving the volume or quality of traffic
   to a web site from search engines via "natural" or un-paid ("organic" or "algorithmic")
   search results as opposed to search engine marketing (SEM) which deals with paid
   inclusion. Typically, the higher a site appears in the search results list, the more visitors it
   will receive from the search engine. SEO may target different kinds of search, including
   image search, local search, video search and industry-specific vertical search engines.
   As an Internet marketing strategy, SEO considers how search engines work and what
   people search for. Optimizing a website primarily involves editing its content and HTML and
   associated coding to both increase its relevance to specific keywords and to remove barriers
   to the indexing activities of search engines.

   The term "search engine friendly" may be used to describe web site designs, menus,
   content management systems, images, videos, shopping carts, and other elements that
   have been optimized for the purpose of search engine exposure.

   Many companies charge thousands of dollars for SEO, but with a little research and due
   diligence, you can do a lot of it yourself.

   Even if you’re not familiar with HTML, here are a few tips to make sure your site is
   optimized from the beginning.

   Your URL (web address): Keep it short and simple and try to include relevant key words
   in the name. Try to avoid long links with dashes or underscores, as they can be difficult for
   customers to remember.

   Page Titles – Each web page has a title tag (in the HTML or code) which tells both users
   and search engines what the topic of a particular page is. If your document appears in a
   search results page, the contents of the title tag will usually appear in the first line of the
   results. Use this to give additional information on what your site is about – This should be
   only a few words or a phrase which includes the name and three main focus areas.

   The "Description" Meta Tag – This gives Google and other search engines a summary of
   what the page is about. This is a little longer than the page title and can be a sentence or
   two or a short paragraph.

   •   Make sure the description is related to the content of that page.
   •   Do not use generic terms like “This is a web page…
   •   Do not use keywords only, make it a descriptive sentence or paragraph
   •   Use a different description for each page

   Content – It is important for each page to have a significant amount of content on each
   page. The recommended amount is approximately one thousand words or more. For every
   3-400 words, you should include keywords and keyword phrases at least twice throughout.
   It is important not to overdo or overuse keywords, as it can kill your SEO rankings (keyword
   stuffing is not allowed)! SEO-friendly content will also have bold headings and subheadings
   which feature keywords and phrases as well. The last vital thing is to keep your content
   fresh. You need to update it often with new and relevant information. This can be time
   consuming, but is one of the most important factors in SEO optimization!

                                                              Table of Contents  Index

To hire or not to hire? If you choose to hire someone to help you with your SEO strategy,
be very careful. Many people who claim they are experts have little or no real knowledge
and can often use shady practices which can kill your SEO rankings.

References and Samples - Ask for references and samples of their work. If they refuse to
give you that information, do not hire them, they’re probably hiding something!

Industry Experience – It is recommended that you find an SEO company or consultant that
has experience with your specific industry or product.

Strategy and Techniques – Ask them what their plan is and how they plan to achieve it. Be
sure they aren’t going to use scammy practices, such as keyword stuffing, etc. or you can
be black-listed from Google and other search engines all together!

Results – Find out what results you can expect and when they will be delivered. Decide, up
front, what the outcome will be if the results are not met.

Communication – They should keep you updated throughout the process. Determine when
and how often you will communicate with each other.

If you want to learn more, Google is a valuable resource (and the leader in the field). Below
are a ton of resources to get you up to speed with SEO!

Google Webmaster Tools

SEO Starter Guide (PDF) – To get started, check out the SEO starter guide.

One-stop shop for webmaster resources that will help with your crawling and indexing
questions, introduce you to offerings that can enhance and increase traffic to your site, and
connect you with your visitors.

Google Analytics is tool to show the website keywords analysis, search engines, traffic result
and how visitors interact to a site while Google webmaster tools is a tool on which you can
submit your site, enhance site , statistic and site diagnostics

You will need to have an active Google Account and verify your website by adding a bit of
code to your site.

Site Configuration > Sitemaps - Submit a Sitemap to tell Google about pages on your
site they might not otherwise discover.

Site Configuration > Crawler access - If your site has content you don't want Google or
other search engines to access, use a robots.txt file to specify how search engines should
crawl your site's content. If private or out-of-date content is appearing in Google search
results, use the Removal URL tool to request its removal (but first, make sure to review the
removal requirements).

                                                             Table of Contents  Index

Sitelinks - Sitelinks are links to a site's interior pages. Not all sites have site-links. Google
generates these links automatically, but you can remove site-links you don't want.

Site Configuration > Settings > Geographic Target - If your site targets users in a
particular location, you can provide information that will help determine how your site
appears in search results, and also improve search results for geographic queries. You can
only use this feature for sites with a neutral top-level domain, such as .com or .org.
Country-specific domains, such as .ie or .fr, are already associated with a country or region.
If you don't want your site associated with any location, select Unlisted. (Note: If you do
this, your site will probably receive less traffic from Google.)

Site Configuration > Settings > Preferred Domain - The preferred domain is the one
that you would like used to index your site's pages. If you specify your preferred domain as and they find a link to your site that is formatted as, they will treat that link as if it was In
addition, they’ll take your preference into account when displaying URLs in the search
results; however, it may take some time for changes to be reflected in their index.

Site Configuration > Settings > Crawl rate – Google has sophisticated algorithms that
determine how much to crawl each site. Their goal is to crawl as many pages from your site
as they can on each visit without overwhelming your server's bandwidth. Crawl rate refers
to the speed of Googlebot's requests during the crawl process. It doesn't have any effect on
how often they crawl or how deeply they crawl your URL structure.

Site Configuration > Settings > Parameter Handling - Dynamic parameters (for
example, session IDs, source, or language) in your URLs can result in many different URLs
all     pointing    to      essentially   the      same      content.    For     example, might point to the same content as You can specify whether you want Google to ignore up to
15 specific parameters in your URL. This can result in more efficient crawling and fewer
duplicate URLs, while helping to ensure that the information you need is preserved. (Note:
While Google takes suggestions into account, they do not don't guarantee that they will
follow them in every case.)

Your Site on the Web:
Top Search Queries - Information about user search queries that have returned pages
from your site.
Links to your site - Find links to your site
Keywords – See keywords that led to your site
Internal Links - Pages linked to by other pages on your site
Subscriber stats – Stats of subscribers to your site feed
Diagnostics > Crawl Errors – Issues Google encounters when it crawls your site
Diagnostics > Crawl Stats – See how your website’s PageRank is distributed (Low,
Medium, High or “not yet assigned”

                                                            Table of Contents  Index

Diagnostics > HTML Suggestions

Pricing: Free

Google’s Keyword Tool - Use the Keyword Tool to get new keyword ideas. Enter a few
descriptive words or phrases, or type in your website's URL.

Pricing: Free

Google Analytics

Google Analytics makes it easy to turn page views into profits. It will help you to improve
your website and your advertising initiatives.

Google Analytics gives you rich insights into your website traffic and marketing
effectiveness. See and analyze your traffic so you can be more prepared to write better-
targeted ads, strengthen your marketing initiatives and create higher converting websites.

Simply sign up and add the custom generated tracking code to each page of your website
that you would like to track. You can copy the code and paste it within the body of your
code (before the </body> tag.

With Analytics, you can find out where your traffic is coming from, what pages visitors are
looking at, how long they visit each page and where they were when they left your site.
Additionally, you can find out what operating systems and browsers your visitors are using.
This is key information to ensure that you design your site to be optimal for all of your

                                                        Table of Contents  Index

Many marketing and SEO companies charge thousands of dollars for this type of analysis.
Google Analytics is free and one tool you shouldn’t ignore if you are looking to grow your
website traffic or business.

Analytics Intelligence - Google Analytics monitors your reports and automatically alerts
you of significant changes in data patterns.
Advanced Segmentation - Isolate and analyze subsets of your traffic with a fast
interactive segment builder.
Motion Charts - Uncover insights using an interactive multi-dimensional analysis tool.
Advertising ROI - Measure the success of your display, search, new media and offline
advertising efforts.
Cross Channel and Multimedia Tracking - Compare your site usage metrics with
industry averages and track Flash, video, and social networking sites and applications.
Visualizing Data - Uncover trends, patterns, and key comparisons with funnel
visualization, motion charts, mapping, and more.
Customized Reporting - Create the reports, dashboards, and segments that make the
most sense for your business. Use the drag and drop interface to see information exactly
the way you want to see it.
Sharing and Communicating - Administration controls and email reports allow you to
share data across your organization.

Take a tour

Pricing: Free

Google Conversion University

Lessons - A series of free lessons on several Google Analytics related topics.

Get smarter with Google Analytics - Educational content on Google Analytics is available
from Google and authorized consultants. Use these resources to develop your skills and
those of others in your organization.

Google Analytics Individual Qualification - Google provides a free online course that
offers comprehensive training in Google Analytics implementation and data analysis.
Completing the course prepares you to take the Google Analytics Individual Qualification
(IQ) test. The fee for taking the Google Analytics IQ test is $50. The Google Analytics IQ
curriculum and test materials allow organizations to easily train and qualify staff. Individuals
may also take the course and/or test as a means for professional development.

IQ Lessons (Free)

Google Analytics Individual Qualification - $50.00
Google Advertising Fundamentals Exam - A valid Candidate ID is required - $50.00

Google Seminars for success:
Learn Google Analytics in these instructional day-long seminars, taking place in cities across
the United States. Delivered by industry professionals hand-picked by the Google Analytics
team, these courses will improve your online marketing and help you get the most out of
Google Analytics. There are two tracks, and each includes a brief introduction to Website

                                                           Table of Contents  Index

Each day-long seminar is divided into two 4-hour sessions with a break for lunch in
between. The cost for a full-day AdWords seminar is $299 (USD), but if you sign up for
AdWords 101 and 201 together or AdWords 301 and 302 together the cost is only $549 for
both days. The cost for the Analytics and Website Optimizer seminars is $499 (USD) per

What   does this cost include?
       $50.00 (USD) AdWords advertising credit*
       USB thumb drive with all seminar materials
       Refreshments**
       Other Google goodies

*Credit will be given to attendees who register at least 7 days before the seminar date.

Videos - Check out the latest Google Analytics videos on the YouTube Google Analytics

Beginning Analytics - Learn how to interpret and act on your data

Optimizing AdWords - Leverage the power of Analytics for optimizing keywords,
improving location and placement targeting, increase ROI and more!

Google Analytics in 60 Seconds - Learn tips and tricks

Pricing: Free

Google Trends

Look up a search term (keyword) or search for and compare multiple search terms (just
separate them with commas). The results will show up in the form of a graph. The
horizontal axis of the main graph represents time which begins in 2004. The graph reflects
how many times the term(s) were searched relative to the total number of searches,

To the right of the graph, you will see news articles that influenced the search terms’
popularity. The articles are labeled with a letter and the corresponding letter is displayed in
the graph.

Below the graph, the results are broken down by region, city and language.

Once your data is displayed, you drill down and select certain regions and/or date ranges
from the drop down menus in the upper right hand corner of the screen.

                                                                Table of Contents  Index

If your search term is a website, you can click on the website link and also find out what
other sites were visited and other terms that were searched for.


Hot Topics – Popular topics mentioned in the news, on Twitter and other such messaging

Hot Searches - Hot Searches are the fastest-rising searches. With Hot Searches, you can
see a snapshot of what’s on the public’s collective mind by viewing the fastest-rising
searches for different points of time. You can see a list of today’s top 20 fastest-rising
search queries in the U.S. You can also select a recent date in history to see what the top
rising searches were and what the search activity looked like over the course of that day.
Hot Searches are updated hourly.

Google Insights for Search

See what the world is searching for

With Google Insights for Search, you can compare search volume patterns across specific
regions, categories, time frames and properties.

Categories - Narrow data to specific categories, like finance, health, and sports.
Examples: Summer blockbuster movies in the USA in 2008, 2007, 2006 | Top celebrities in
New York (last 30 days)

Seasonality - Anticipate demand for your business so you can budget and plan accordingly.
Examples: tour de france in 2008, 2007,... | thanksgiving in 2007, 2006,...

                                                        Table of Contents  Index

Geographic distribution - Know where to find your customers. See how search volume is
distributed across regions and cities.
Examples: recipes in different US metro areas | kangaroo in United States vs. Australia

Properties - See search patterns in other Google properties.
Examples: Rising image searches in France (last 30 days) | puppies vs. kittens, in the USA
(image search)

Pricing: Free

Google Ad Planner

Find your target audience on the Web with Google Ad Planner

Google Ad Planner is a free media planning tool that can help you identify websites your
audience is likely to visit so you can make better-informed advertising decisions.

Ad Planner is a research and media planning tool that connects advertisers and publishers.
When using Google Ad Planner, simply enter demographics and sites associated with your
target audience, and the tool will return information about sites (both on and off the Google
content network) that your audience is likely to visit. You can drill down further to get more
detail like demographics and related searches for a particular site, or you can get aggregate
statistics for the sites you've added to your media plan.

While Google Trends for Websites, is designed for all users, Google Ad Planner is designed
with media planners in mind. Using Google Ad Planner, you can quickly create media plans
and export to a .csv file, which can be opened in most spreadsheet applications. Or, you can
export to DoubleClick's MediaVisor, which helps you manage all your other media planning,
buying and campaign management activities.

      Define audiences by demographics and interests.
      Search for websites relevant to your audience.
      Access aggregated statistics on the number of unique visitors, page views, and other
       data for millions of websites from over 40 countries.
      Create lists of websites where you'd like to advertise and store them in a media plan.
      Generate aggregated website statistics for your media plan.

To learn more, visit Ad Planner Help

Pricing: Free

                                                          Table of Contents  Index

  A free PDF download which provides some pretty useful information on SEO. You must
  subscribe in order to download the book.

  Pricing: Free (with subscription)

  Addme is a recognized leader in search engine submission and optimization offering a wide
  variety of SEO tools and other valuable internet marketing resources.

COMPETITIVE INTELLIGENCE – DEFINE, GATHER AND ANALYZE - Measures the strength of pages, blogs and entire domains based on factors
  inherent to popularity, influence and ranking ability. It also measures your impact compared
  against others in your industry. - Website Grader is a free SEO tool that measures the marketing
  effectiveness of a website. It provides a score that incorporates things like website traffic,
  SEO, social popularity and other technical factors. It also provides some basic advice on
  how the website can be improved from a marketing perspective. - Spy on your online competitors - Download competitor’s keywords and

  SpyFu is a web tool that gives great intelligence on how competitive certain keywords are in
  the search engine rankings, like Google. In addition to giving you insight on cost-per-click
  (CPC) and average number of clicks per day, SpyFu also displays your competitors’ ad text.
  A great tool to help you stretch your marketing dollars!

  Pricing: Free and Paid Subscriptions
  US+UK Recurring Monthly Subscription - $89.95/mo
  SpyFu All-Access Membership - $649/year - Full membership account (US+UK)
  US Recurring Monthly Subscription - $59.95/mo
  SpyFu Gold Membership - $395/year - Save 45% off the monthly rate

  Paid subscriptions give you access to the entire SpyFu data set, not just the 5 or 10% you can see
  from on the free site.

                                                               Table of Contents  Index

Real-time monitoring of your online presence

      See your analytics in real-time
      Be the first to know and the first to respond
      Analytics beyond the website

Real-time Dashboard - Chartbeat's real-time dashboard shows you who's on your site and
what they are doing. Track new vs. returning visitors, location and referrer analytics, all in
real time.
Replay History - Want to understand why that spike happened when it happened?
Chartbeat enables you to replay periods in time so that you can analyze what really
happened and why.
Twitter History - Chartbeat's Twitter zeitgeist enables you to graphically compare the
frequency of up to five different terms within twitter. Track a launch, compare yourself to
competitors and understand your impact on the wider web.
Uptime Alerts - Chartbeat checks your site every minute and tells you immediately by
phone or email if the site is down.
Page Load / Server Load - Monitor load times from both the server and the browser side
in real time. You'll know exactly when that large image or new widget is causing your pages
to load slowly and can fix it quickly. They'll even send you an alert to make sure you're on
top of it.
Page Density Viewer - The Page density viewer enables you to see what pages are getting
the most traffic, what actions people are taking on individual pages and with a scrolling
heatmap, what part of the page is capturing their attention.
iPhone App - Essential analytics for all your sites delivered to your iPhone. See real-time
user counts, top pages, uptime, recent alerts, and push notification for your alerts.

30 Day Free Trial

Analytics for your Video

TubeMogul is the first online video analytics and distribution company serving publishers
large and small who need independent information about video performance on the Internet
and automated upload to the Web's top video sharing sites.

      One upload
      Web-wide distribution
      Standardized Analytics

                                                          Table of Contents  Index

TubeMogul's analytic technology aggregates video-viewing data from multiple sources to
give publishers an improved understanding of when, where and how often their videos are
watched, track and compare what's hot and what's not, measure the impact of marketing
campaigns, gather competitive intelligence, and share the data with colleagues or friends.

To paying clients, TubeMogul offers a wealth of additional tools to promote, track and
manage video content. Among them:

Video Promotion: TubeMogul seeds your video organically (not in an ad unit) and
guarantees TV-sized audiences on a cost-per view basis, tracking rich audience data in a
self-serve dashboard.

Rich Analytics: TubeMogul InPlay tracks both syndicated and on-site video performance
data, including audience engagement, region tracking, referring sites (including search
terms) and much more.

Unlimited Storage for all accounts
Video Deployments – 100/mo
Custom Video Groupings – 5
*Premium Plans:
Video Deployments – 500/mo
Custom Video Groupings - 25
Video Deployments – 1000/mo
Custom Video Groupings – 50

*Premium Plans start at $500

Welcome to your user’s head! - Clixpy is a website usability testing tool.

Clixpy tracks everything your site’s users do: mouse movement, clicks, scrolling, and form
inputs. You can watch and examine videos showing your users’ actions.

It is very easy to install, just by pasting a few lines of JavaScript code in your site’s HTML.
When users browse your website, Clixpy traces everything they do and then plays it for you,
giving you the opportunity to extract any information you may need.

Clixpy helps you find out which features are difficult to use and which are easy, where your
users spend more time and why they leave your website. Clixpy can help you optimize
landing pages and convert more visitors to clients.

                                                           Table of Contents  Index

Control your Clips - Control how and when your captures are taken by setting some
parameters: You can limit how many to take or determine how long each will run and when.
This is great for testing out a new feature or release on your website.

10 free captures upon signup
Buy 100 captures for $5
Buy 200 captures for $10
Buy 600 captures for $20 (Save $10)
Buy 1000 captures for $30 (Save $20)

Accurate real-time website statistics with detailed visitor tracking and analysis

A free yet reliable invisible web tracker (no ads on your website), highly configurable hit
counter and real-time detailed web stats. Insert a simple piece of code on your web page or
blog and you will be able to analyze and monitor all the visitors to your website in real-time!

They offer a free service for up to 9,000 pageloads. After that you will need to upgrade.

Services - The free service is aimed at websites with 250,000 pageloads per month or less
and offers lifetime summary stats and a detailed analysis of your last 500 pageloads.

What is your log-size? StatCounter offers lifetime summary stats covering all your
pageloads for free. However in addition they also offer the most detailed analysis available
anywhere for a smaller number of your latest pageloads. Your log-size determines how
many pageloads are covered by this vastly more detailed analysis. The free service offers a
log-size of 500 pageloads, however upgraded Services offer more.

If you find your site growing beyond 250,000 pageloads a month, or require detailed
analysis of more pageloads, you can optionally upgrade at any time from your free account
(when logged in, click on the Upgrade link).

Free and Upgrade

Upgrade Options
Increase Your Log Quota to 1,500 for just
$9/mo, $25/quarter, $89/year
Increase Your Log Quota to 10,000 for just
$19/mo, $49//quarter, $189/year
Increase Your Log Quota to 25,000 for just
$29/mo, $79/quarter, $289/year
Increase Your Log Quota to 50,000 for just
$39/mo, $109/quarter, $399/year
Increase Your Log Quota to 100,000 for just
$49/mo, $139/quarter, $499/year

                                                           Table of Contents  Index

  Toolbar download which tracks traffic history of the Web

  Alexa could not exist without the participation of the Alexa Toolbar community. Each
  member of the community, in addition to getting a useful tool, is giving back. Simply by
  using the toolbar each member contributes valuable information about the Web, how it is
  used, what is important and what is not. This information is returned to the community as
  Related Links, Traffic Rankings and more.

  The more people use Alexa, the more useful it will be.

  Alexa Site Information - Alexa has built an unparalleled database of information about
  sites that includes statistics, related links and more. All of this information can be found on
  Alexa's Site Overview pages, Traffic Detail pages and Related Links pages. To access these
  pages, simply type the URL of any site into the Alexa Search box.

  Alexa Top Sites - Alexa has lists of Top Sites available by country, language or in a
  category. You can download a free file of the global top million sites sorted by Alexa Traffic

  Site Owner Tools - Alexa has created a series of tools specifically for website owners.
  These tools can help to drive traffic, make money, find broken links and more!

  Pricing: Free


  A mobile marketing network that directly connects advertisers with text message and
  smartphone users

  It's one of the most effective ways to reach your customers and drive new leads.
  No other local media (like yellow pages, billboards, radio, cable, or internet) can compete
  with the guaranteed reach, conversion and price of a text message alert or Smartphone
  notification. Local business offers are highly relevant to people who are shopping and
  looking for services in your area.

  America responds to SMS
  Americans sent more than 2.5 trillion text messages in 2008, up 32% from 2007

                                                             Table of Contents  Index

94% of text messages are read
90% of adult shoppers carry a phone while shopping
Response rates are 15 to 1 vs. traditional marketing
In five years, more than half of all brands will spend between 5 and 25% of their budgets
on mobile

Signup and create a Shooger account
You will get a Shooger user account to create and track your promotions online
You will get a personalized Shooger text message code that you can share with your
Select a monthly spending cap
Login to your Shooger account online, and create a promotion
Select a promotion from one of many templates, and customize it to suit your needs
Launch your promotion
Add customers to your Promotions Club
Ask your customers to send a text message to SWEET or (79338) with your unique text
message code

Pricing: You set the budget - It’s easy, no set-up fee or contract

Pay just 50¢ per customer per month
Fixed bundle pricing also available

Includes unlimited iPhone promotions and up to 4 monthly text messages
Advertisers only pay when customers opt-in to receive deals and clip or subscribe to offers
on their Smartphones
Pay only for performance
Merchants set budgets
No per-message fees
Extends existing advertising efforts
Pay only for real leads and never spend more than you want!

                                                          Table of Contents  Index



  Your ultimate goal is to get more visitors to your website and ultimately make more sales or
  gain new customers. This isn’t a book on marketing, but I will give you a just few additional
  thoughts and resources to help boost your SEO.

  Be the Expert – Answer questions, lots of them. In addition to answering questions and
  sharing your knowledge on the major social media sites (Facebook, Twitter and LinkedIn -
  there are a number of social search sites that are looking for people to do the research and
  share their knowledge. Be the one to answer the questions (and of course, include your
  website and/or contact information when you can). If there is a profile section, be sure to
  keep yours up to date and add a picture – it will build credibility and trust and show your
  readers that you’re a real person and not a Bot!

  Post for Free – There are a number of free classified sites, which means you can’t use the
  “I can’t afford to advertise excuse”

  Advertise Outside the Box – Advertise in alternative places (other than Google) too!

  Submit Articles – Submit articles with high quality content related to your
  website/blog/product/service. They don’t have to be long (300-500 words) works well. Be
  sure to include a link back to your website and/or another way for readers to find/follow
  you. Also, if you have quality content, don’t be afraid to contact the big dogs (Business
  Week, Inc., etc.) and ask them if they will accept a freelance article. The worst they can do
  is say no).

  Create a Blog and Comment on Blogs – If you don’t have your own blog – start one
  now! They’re free to start and easy to use (try Posterous if you’re a beginner). Find blogs
  that are related to your project or service. Leave comments (along with your website and/or
  contact information) – as long as your comments are genuine!

                                                           Table of Contents  Index

Don’t spam! You will get caught and will have to pay…

Free article and content submission sites – That’s right you can contribute articles within every Ning community and articles
are displayed on the front page.

Update, share tweet AND answer questions!

Answer lots of questions

Post for free!
Google Merchant Center

Alternate Advertising Resources

HARO, which stands for Help A Reporter Out, is a site that was created to help journalists
connect with experts or sources to interview for articles that they're writing.

                                                         Table of Contents  Index

   Each day, you'll receive up to three emails, each with anywhere from 15-30 queries per
   email. They'll all be labeled with [HARO] in the subject line, for easy filtering. If you see a
   query you can answer, go for it! HARO really is that simple.

   By joining this list, it is important that you ask yourself before you send a response: Is this
   response really on target? Is this response really going to help the journalist, or is this just
   a BS way for me to get myself or my client in front of the reporter? If you have to think for
   more than three seconds, chances are, you shouldn't send the response.

   Pricing: Free

   Can’t afford to buy Microsoft Office? Well, you don’t have to. The following companies allow
   you to use their programs which are the same as Word, Excel, and PowerPoint for FREE!
   You can open Microsoft documents in all of the following programs and when you create a
   new document, you can choose to save with their extension type(s) or save it with the
   popular Microsoft extensions (.doc, .xls, .ppt), etc.

   With each of the programs you can download (save) your documents to your computer.
   Most of the programs also let you store (save) your documents on the Web, which will allow
   you to access and share your saved files from any computer with an internet connection. No
   more emailing files back and forth!

   Online Document Management

   Zoho Docs is an Online Document Management where you can store all your files securely in
   a centralized location, and access anywhere online.

   Online File Storage - Store your documents securely online. Access from anywhere.
   Maintain multiple versions of your files.
   Integrates Zoho Writer, Sheet & Show - Zoho Docs unites Writer, Sheet and Show.
   Single page destination to create, edit, share, search and view all your documents.
   Secure File Sharing - Easily share your files and photos online. Allow multiple users to
   work and collaborate real-time on a document simultaneously.
   Online Workspace - Create folder and share files easily, by inviting others to view, edit
   the files based on the permission set by the owner.
   Online Chat & Collaboration - Instant chat allows real-time collaboration & discussion
   over the document across users over varied timezones.
   Create Folders & Tags - Get the best of both worlds. Organize your files by dragging and
   dropping them into folders as well as tag them.
   Admin Console - Zoho Docs allows the Administrator to have control over its users.
   Administrator can add users and can restrict or permit specific rights to the users to ensure

                                                              Table of Contents  Index

Search - Zoho Docs provides a robust, full text search. Searches can be performed on
metadata, content and tags in every stored documents including PDF, images etc.,

Free – 1GB of space
Professional - $3 for 5GB of space
Business - $9 for 15GB of space

Zoho Writer - Alternative to Microsoft Word - Online Word Processor to create, edit and
shared documents easily. Get rid of your desktop word processors.

Zoho Sheet - Alternative to Microsoft Excel - Online spreadsheet application to create, edit
and share spreadsheets easily. No install required.

Zoho Show - Alternative to Microsoft PowerPoint - Online presentation service for creating,
editing and sharing presentations

Google Docs

Here you will find alternatives to Microsoft Word, Excel and PowerPoint, as well as a form
builder and database application.

Google Docs consists of free web-based word processor, spreadsheet, presentation and
form builder, all of which allow you to share and collaborate online.

Google Docs accepts most popular file formats, including DOC, XLS, PPT, ODT, ODS, RTF,
CSV and more. In addition, you can easily build forms to collect data with from your
website, via email or on the Google site.

Google Docs is also rolling out the ability to upload, store and organize any type of file. This
new feature means that you now have an easy way to backup more of your key files online,
from large graphics to unedited home videos taken on your smartphone. You might even be
able to replace the USB drive you reserved for files that are too big to send over email.

Each account will get 1 GB of free storage in Google Docs (in addition to the 1 GB of free
storage in Picasa Web Albums and over 7 GB of free storage in Gmail, if you use those
services) and will be able to upload any file up to 250 MB.

Pricing: Free

                                                           Table of Contents  Index

Here you will find alternatives to Microsoft Word, Excel and PowerPoint, as well as graphics
and database software. This one requires a download and is not web-based (similar to
Microsoft Office).

The leading open-source office software       suite   for   word   processing,   spreadsheets,
presentations, graphics, databases and more

It is available in many languages and works on all common computers. It stores all your
data in an international open standard format and can also read and write files from other
common office software packages. It can be downloaded and used completely free of charge
for any purpose.

Pricing: Free

Microsoft Office Web Apps (Office 2010)

Microsoft will also be moving to the web, sometime in 2010. There will be lite versions of
the software available on the Web.

Office Web Apps, the online companion to Word, Excel®, PowerPoint® and OneNote®
applications, allow you to access documents from anywhere. You can even simultaneously
share and work on documents with others online. View documents across PCs, mobile
phones, and the Web without compromising document fidelity. Create new documents and
do basic editing using the familiar Office interface. By offering more ways to access files
from almost anywhere, Office Web Apps enable you to get things done according to your

Microsoft Word 2010
Microsoft® Word 2010 gives you the best of all worlds: enhanced features to create
professional-quality documents, more ways to work together with multiple people, and
almost anywhere access to your files. Create and organize documents in less time, with less
effort. Store your documents online, then access and edit Word 2010 from practically any
Web browser. Word 2010 gives you tools that let you capture your best ideas whenever and
wherever they occur.

Microsoft   Excel 2010
Microsoft   PowerPoint 2010
Microsoft   Outlook 2010
Microsoft   OneNote 2010

                                                            Table of Contents  Index


                 SEE  Google Docs Open Office

  Zoho Show

  Create, Edit and Share Your Presentations Online

  The online tool for making powerful presentations

  Zoho show is for professionals, teachers, students, businessmen, salesmen or anyone
  looking to put together a cool presentation.

  Zoho Show's pre-built themes, clipart and shapes coupled with features like drag-and-drop
  makes it an easy application to use.

  Access, import, edit and share presentations from anywhere and anytime

  Sharing and Collaboration - No more emailing around of presentation files - Share your
  presentations with your friends/colleagues and the shared presentations can be
  viewed/edited with just a browser.
  Present Remotely - Give a presentation to a client who is half a globe away. Do your
  demos while at your seat.
  Embedding - Make your presentations public. Embed them in your blog or website for easy
  viewing of your readers.
  Zoho Chat integration - Remote / Live Presentations have been integrated with Zoho
  Chat. You and your participants / collaborators can have an enhanced participation with Live
  Export – Formats include: HTML, PPT, PPS, ODP and PDF

  Still in Beta – and Free
  In the future, it will be Free for personal use and business use will be charged

  Turn your photos & videos into pure amazing.

                                                             Table of Contents  Index

Animoto automatically produces beautifully orchestrated, completely unique video pieces
from your photos, video clips and music. Fast, free and shockingly easy.

Grow Your Business - Great for photographers, Realtors, and any other business owner

iPhone App - Select from the pics on your phone, choose a soundtrack from the Animoto
library, and click a button. In a few minutes, you'll have a professional, customized 30-
second music video of your pics—for free!

Number of videos – Unlimited
Video length - 30 seconds
Video clips* - 5 seconds

*The length of highlights from your video clips that you can use in your Animoto videos.

              All Access Pass                                        Professional
    $30/year or try $3 Single Videos                  $249/year or $99 for a 3-month trial
    Number of videos - Unlimited                       Number of videos - Unlimited
    Video length - Full length                         Video length - Full length
    Video clips* - 10 seconds                          Video clips* - 10 seconds
    Downloadable videos        - Yes                   Downloadable videos        - Yes
    DVD-quality downloads - $5 per video               DVD-quality downloads – Unlimited
                                                        Commercial use license
                                                        Commercially licensed music
                                                        Call-to-action button
                                                        White label – No Animoto branding

Upload and share your PowerPoint presentations, Word documents and Adobe PDF Portfolios
on SlideShare. Share publicly or privately. Add audio to make a webinar.

Some   of the things you can do on SlideShare
      Embed slideshows into your own blog or website
      Share slideshows publicly or privately
      Synch audio to your slides
      Market your own event on SlideShare
      Join groups to connect with SlideShare members who share your interests
      Download the original file

Share publicly. Or share privately with people on SlideShare or anyone on the Web.

SlideShare in LinkedIn - SlideShare is now also available on LinkedIn, the world's largest
professional network. You can share SlideShare presentations with your LinkedIn network,
display your resume/portfolio as a slide deck on your LinkedIn profile, import all your
SlideShare presentations instantly into LinkedIn by synching your accounts etc.

                                                               Table of Contents  Index

To add the SlideShare app on LinkedIn, click this link: Install SlideShare on LinkedIn (will
require logging into your LinkedIn account... takes a minute)

Unlimited Uploads

Max size - 100MB
Supported Formats:
Presentations: PowerPoint - ppt, pps, pot, pptx, potx, ppsx; OpenOffice - odp, pdf; Apple
Keynote - key, zip or pdf.
Documents & Spreadsheets: Microsoft Office - doc, docx, rtf, xls; OpenOffice - odt, ods, pdf;
iWork Pages.

For anything else, saving as pdf usually works.

Pricing: Free

Create Stunning Presentations

SlideRocket is a flash-based (and Mac-like) web app and a revolutionary new approach to
presentations. It's the only presentation software that allows you to create stunning
presentations, manage them intelligently, share them securely and then measure the

SlideRocket gives the ability to import your own fonts, has many different layouts, and
striking special effects and transitions.

SlideRocket also includes an online marketplace where you can find all the content and
services you might need to make your presentations great (audio and stock photos).
SlideRocket goes beyond traditional presentation tools by harnessing the power of the
Internet and making everything available to you in an integrated and intuitive online

Record audio directly onto your slides - Build personalized and engaging on demand
presentations that let you connect with your customers even when you're not available.

      Easily create on demand audio presentations
      Record audio directly onto your slides or import
      Save recorded audio in your library for reuse
      Time slide builds to match audio
      Add audio effects to builds (from your library or the SlideRocket marketplace)
      Layer music and voice over for complete compositions

Works on Windows, Mac and Linux

                                                         Table of Contents  Index

Sample presentation and overview

Free                                Individual                             Business
                                    $12/mo or $120/yr                      $24/user/mo or $240/user/yr
Storage: 250MB                      Storage: 1GB                           Storage - 1GB per user
PowerPoint Import - Authoring Tools - Asset Library – Printing - Publishing (limited for Free and Individual
plans) - SlideRocket Marketplace - Online Support
                                    Versioning - Desktop presenter (limited for Individual) - Portable
                                    presentation export
                                                                           Collaboration - Web Meetings -
                                                                           Presentation Analytics - User and
                                                                           Group Administration

Prezi is an online presentation tool that lets you stand out from the crowd.

It is radically different from typical presentations and allows you to be much more engaging
while presenting to your audience.

A unique flash based application which lets you create linear presentations, meaning you
don’t have to create individual slides.

Prezi enables the user to zoom in and out on pictures, videos, notes and PDF’s on your
“map” of information.

View a live sample

Prezi is similar to pptPlex, which I am not going to cover, but it is worth a look.

                                                                     Table of Contents  Index

  Free – 100MB of Storage Space
  Enjoy - $4.90/mo or $59/year – 500MB of Storage Space
  Make content private - Choose if a prezi is private, published, or shared with selected
  Prezi watermark removed - They remove the small watermark from your prezis.
  Pro - $13.25/mo or $159/year – 2,000MB of Storage Space
  Prezi Desktop –Work offline - You can create prezis offline with a Pro license.

  All Plans Include:
  Create prezis online- Login to from any online computer to create, show and
  share prezis.

  Present offline - Download finished prezis so you can present offline.

  There are also a number of extras, for additional fees.

  Present Anywhere™ - Android, iPhone, or Web - presentations are with you!

  Publish your presentations online. Connect with your audience in realtime and anytime.

  With MightyMeeting you can manage a library of PowerPoint presentations directly from
  your smartphone. You can share them via email, blog, Twitter, or Facebook. You can start
  or join web meetings directly from your laptop, iPhone, iPod Touch, or an Android phone.

  Simply upload your PowerPoint or PDF presentation to Mighty Meeting through their web
  interface or via email with a secret email address.

  Send an invitation via email or SMS and share over the Web or from your mobile phone.

  Once the recipients open the link and view the presentation, you can control it remotely.
  Additionally, you can communicate through a call or with their integrated chat function.


                 SEE  Google Docs Open Office

                                                             Table of Contents  Index

 Zoho Sheet

 Create • Share • Collaborate

 Online spreadsheet application to create, edit and share spreadsheets easily. No install

 Access anywhere - Create, edit and access your spreadsheets from anywhere. No
 installation required.
 Share, don't attach - Share documents with your friends or publish them for public view.
 Collaborative editing of spreadsheets - Allow multiple users to work on a spreadsheet
 Import or Export Excel - Copy-n-paste from Excel or import an Excel file. You can also
 export back.
 Macros and Pivot Tables - Make use of advanced features like VBA Macros and Pivot
 Build Mashups - Sync up with remote data from the Web or use the APIs to build

 Still in Beta – and Free
 In the future, it will be Free for personal use and business use will be charged (affordably


               SEE  Google Docs Open Office

 Zoho Writer

 Easy Online Word Processor - Create • Connect • Collaborate

 Sharing & Collaboration - Easily share your documents online, with friends on an
 individual basis and in group. Collaborate on them in real time.
 Offline Support - Access and edit existing documents even without an internet connection.
 Offline document edits will be synchronized when you are online.

                                                          Table of Contents  Index

 Post to Blog - A nice way of sharing documents with the whole world. Make use of Zoho
 Writer's feature rich WYSIWYG editor for publishing your documents to blog.
 Import / Export Documents - Upload documents from your desktop, Google Docs or
 anywhere on the Web. Download and save them to your computer too.
 Page View Editing - Experience the joy of writing documents in a real paper like
 environment. Edit them the way you wish to see in print.
 Template Library - Build your document by picking up from a collection of readymade
 templates from the template library.

 Still in Beta – and Free
 In the future, it will be Free for personal use and business use will be charged (affordably


 Be Brilliant. Together.

 Create Professional Diagrams - Creating attractive flow charts, org charts, and more for the
 web or print has never been so fast and easy.

 Collaborate & Publish - Everyone works on a document at the same time. Collaborators
 get your changes immediately, or only when you save—your choice! Share your flow charts
 as a web page, PDF, or image. Publish an always-updated image of your work.
 Access Everywhere - Any computer with Internet Explorer 6+, FireFox, Safari, or Chrome
 works with LucidChart without requiring Flash or any other plug-in.
 Keep Track - Innovative document history browser lets you see who changed a document,
 when, and what they changed.
 Export – Export a perfect printable copy of your flow chart to PDF (integrated with Primo
 Built-in rich text editor – Easily add text to blocks or lines. Upload your own images to
 use as blocks in your documents.
 Use common keyboard shortcuts - Cut, copy, paste, undo, redo, and more using
 common Windows shortcut key combinations.

                                                          Table of Contents  Index

All Levels Include:
Use in IE6, IE7, Safari, FireFox, or Chrome
Full-featured diagramming application
Collaborate with unlimited users on a document
Publish documents online as web page, PDF, or image
Print documents to PDF, PNG, or JPEG
Personal and Professional:
No watermark on PDFs and images
Professional Only:
SSL encryption for all private documents
Share document templates within your organization
Share custom images within your organization
Invite collaborators via mailing list

30 Day Free Trial
Community - Free – 5 Users – 5MB of Storage
Personal - $20/yr – 5 Users – 50MB of Storage
Professional - $50/yr – Unlimited Users – 100MB of Storage

Flowcharting made easy is an online, multi-user, real-time collaboration flowchart software.

Work together - You can collaborate with your colleagues in real-time. All collaborating
parties can chat and design a flowchart at the same time.

Flowchart works in on any operating system and in all browsers - Firefox, Internet Explorer,
Opera, Safari, Konqueror, Google Chrome.

      Multi page flowchart
      Embed Flowchart in your website
      Drawing Tools. (Lines, Arrows, Bézier curves)
      Extensive Clipart object library or Upload your images

                                                          Table of Contents  Index

        Script to Flowchart
        Source code to Flowchart
        Object Recognizer
        Record/Playback your Flowchart
        Fine grain security control for your Flowchart
        Version Control
        Developer API to extend to create clipart/objects/scripts/language
         parsers and more!

  Pricing: Free (for now, they’re in beta)

  In the past, creating a form to capture subscriber information involved hiring a web
  designer or learning HTML. Today, thanks to the World Wide Web, there are a number of
  tools that can help you achieve this goal simply and easily.

  The golden rule of Internet Marketing is to build a list of opt-in subscribers. The bigger the
  list, the more successful you will be. Creating this list is even more important than making a
  sale. Each time someone visits your site, you will have one chance to sell them. Getting
  them to opt-in to your list will help you to establish a strong relationship with them and will
  give you the opportunity to sell additional products or upgrades to them in the future. You
  can build that relationship by providing them with free information giving them the
  opportunity to get to know you, via a newsletter or other form of media (which we will
  discuss later).

  So, be sure to begin capturing this information right away. The longer you wait to
  incorporate this marketing strategy into your website or blog, the more you are sure to lose.

  Zoho HTML Form Builder and more

  Easy. Quick. Feature Rich

  Zoho Creator's HTML Form Builder provides an easy User Interface to create HTML forms
  that can be used to collect data from others. Zoho Creator is packed with powerful features
  like Email Notifications, Embedding Forms and Views in websites/blogs, Data Analysis and
  Reporting, Data Sharing, Workflows and Rules. Zoho Creator acts as a complete solution for
  your Data Collection and Data Analysis needs with the ability to collaborate with others.

                                                             Table of Contents  Index

Drag-and-drop HTML Form Builder - Zoho Creator's easy to use Web Form Builder helps
you to create online forms easily and quickly. All you have to do is just drag-and drop
required fields into your web form. No Programming skills required!
Set Email Notifications - Get email notifications when a new record is added to your HTML
form. You can also program your web form in such a way that you receive notifications
when a new record is added, modified or deleted.
Embed HTML form and view into your website/blog - Zoho Creator provides you
<iframe> code snippets that you can paste into your HTML pages. You can also customize
the look of the htmlform to match your website or blog.
Data Reporting and Analysis - Use different kinds of data views - List, Calendar,
Summary, Grid and Chart to visualize your data. Searching, Filtering, Grouping and Sorting
helps you to analyze and find the data you are looking for quickly and efficiently.
Form Data Validations - Efficient validations to make sure you receive entries which are
correct, complete and not duplicate. You can set the HTML form entry to be mandatory,
unique or check the syntax of dates, numbers, email addresses, phone numbers, VAT
numbers, Social Security numbers and credit card numbers.
File upload/attachments - You can have your users upload files along with the form
entries. This can be very useful when you want to receive image files or documents from
your users. For example: A job application form can provide the ability to upload the
applicant’s resume.
Ready-to-use HTML form templates - Zoho Creator offers a list of ready-made HTML
form templates like - Contact form, Feedback Form, Registration Form, Customer Form...for
you to get started quickly.
Customizable HTML form layout - Combine layouts and themes to create visually
appealing HTML form. Pick from a range of themes available in the gallery or create
customized themes.
Go Mobile - Access HTML forms from your mobile devices - Zoho Creator html forms
can be accessed on any mobile devices with any of the following browsers - Internet
Explorer, Opera, Safari and other WAP browsers. Zoho Creator's interface has been
optimized to work well in iPhone also. You can access your HTML forms using the URL - from your mobile device to stay connected to your data all
the time.

Free              Basic            Standard          Professional        Professional      Enterprise
                  $15/mo           $25/mo            $45/mo              $100/mo           $175/mo
2 Users,          3 Users,         5 Users,          10 Users,           25 Users,         50 Users,
3 Applications,   Unlimited        Unlimited         Unlimited           Unlimited         Unlimited
1,000 Records,    Applications,    Applications,     Applications,       Applications,     Applications,
200MB File        6,000 Records,   10,000 Records,   20,000 Records,     50,000 Records,   100,000
Attachments       500MB File       1GB File          2GB File            4GB File          Records, 7GB
                  Attachments      Attachments       Attachments         Attachments       File Attachments

1 User (For Enterprise Edition) - $1/mo
5000 records - $10/mo
500MB of File Attachments - $10/mo
500 Emails per day - $20/mo

                                                                    Table of Contents  Index

A smarter way to manage and monitor your business

The fastest and easiest way to build workflow applications and reports

Design it - Run it - Report on it

      Build engaging forms with a graphical editor
      Design complex workflows without coding
      Automate any type of process
      Send automatic notifications & escalations
      Create impressive reports
      Integrate easily with external systems
      Embed forms & reports in any web page
      Supports all browsers
      Host on their server or your own server

Free 30 Day Trial

Includes up to 10 users
Can create up to 3 web applications
Licenses valid for 30 days
No fees

Full user license is $30/mo
    • Build new web applications and reports
    • Deploy web applications and reports
    • Integrate with existing legacy systems
            o On-Demand requires a connection agent
    • View existing web applications and reports
    • Approve tasks

                                                         Table of Contents  Index

    •    Receive and track notifications
    •    Create new instances of existing applications
    •    On-Demand version includes per licensed account:
            o 1,000 responses per month
            o 20MB of storage capacity (additional storage available)
            o Multiple licenses per account

The smart way to collect and manage data

FormSpring provides organizations with an easy way to build web forms that integrate with
their websites without any programming, software, or special skills. Once you have started
collecting data with FormSpring, you can manage and edit the information online in their
database, share data with others in your organization, and even use the API for greater
control of the data and integration with your internal database.

        Create contact forms
        Administer surveys
        Accept online donations
        Manage event registrations
        Collect online payments

30 Day Money Back Guarantee

Free                     Starter                 Professional            Business                Max
                         $14/mo                  $29/mo                  $59/mo                  $159/mo
Forms - 3                Forms - 5               Forms - 20              Forms - 100             Forms - 1,000
Fields/Form - 10         Fields/Form - 50        Fields/Form - 200       Saved Entries/Form -    Saved Entries/Form -
 Saved Entries/Form -     Saved Entries/Form -   Saved Entries/Form -    10,000                  100,000
50                       500                     2,000                   File Upload Storage -   File Upload Storage -
File Upload Storage -    File Upload Storage -   File Upload Storage -   2GB                     10GB
None                     500MB                   1GB                     Style Templates - 10    Style Templates - 100
Style Templates - None   Style Templates - 1     Style Templates - 5     Users - 10               Users - 25
 Users - 1               Users - 1               Users - 5

                                                                                     Fields/Form - Unlimited

JotForm is the first web-based WYSIWYG form builder. Its intuitive drag and drop user
interface makes form building a breeze. Using JotForm, you can create forms, integrate
them to your site and collect submissions from your visitors.

                                                                          Table of Contents  Index

JotForm is WYSIWYG, so you can create web forms without any web design or HTML

JotForm supports all standard web form field types. In addition, it allows you to use new
and intuitive fields in your form such as Date Time Picker, Star Ratings, or CAPTCHA checks.
Using JotForm, you can create any kind of web form.

Here is a short list of examples:

      Contact Form                                   Time Sheet
      Blog Contact/Survey                            Job Application Form
      Event Calendar                                 RSVP for a Party or Wedding
      Document Uploader                              Bug Tracker
      Satisfaction Survey                            Reservation Form

Payment Integration - JotForm now integrates with PayPal, Google Checkout, WorldPay,
2CheckOut, ClickBank and OneBip payment gateways, so you can collect payments from
your users. You can use JotForm to sell digital goods, sell products, collect payments for
your online service, collect subscription payments or receive micropayments for your

Styles - You can apply various cool CSS styles to your form.

Spam Protection - Each form now has seamless spam checks. JotForm can check if the
form is submitted by a real browser. They also now support CAPTCHA verification on the

Share Submissions - You can now make your form submissions public and even integrate
it into your website easily. You can share your submission in your site using a Web Grid,
DHTML Calendar, Microsoft Excel or RSS.

SSL Forms - Protect your form submissions with 256 bit High-Grade SSL encryption.

PDF Forms - JotForm can turn your form into a PDF file. You can now use JotForm to
create your paper forms.

Power Tools - JotForm introduces new form fields to make your forms cooler. Such as
StarRating, FormCollapse, AutoComplete, BirthDatePicker, HTML and Image includes.

How can I see form submissions? You have two choices to receive form submissions.
You can receive them instantly by email, or you can log into your JotForm account
periodically and view/download all submissions. To receive submissions as email alerts, log
into your JotForm account, choose the form you would like to receive submissions for and
click on "Edit" button. On the "Form Editor" screen for your form, you will see a "Properties"
button, click on that. This will open the form properties on the right side. Enable emails for
this form and enter your email address.

Easily Add the Forms to Your Website or Blog - JotForm allows you to copy the source
code of a form into your site. On the Form Editor, click on "Source" button to get the source
code for your form. Then simply copy and paste it into your site.

Use Your Own Thank You Page - You may also make the user come back to your site
right after submission. First create a "Thank You" page in your site. Next, click on

                                                          Table of Contents  Index

"Properties" button on the Form Editor. Finally, copy and paste the URL of the Thank You
page into "ThankYou URL" property.

30 Day Money Back Guarantee
Premium - $9/mo (Current Sale: $45/year or $65/2 years)

Free                                        Premium ($9/mo)
Form Submissions – 100 per month            Form Submissions – Unlimited
Secure SSL Forms – 3 per month              Secure SSL Forms – Unlimited
Receive Payments – 3 per month              Receive Payments – Unlimited
File Upload – 10MB                          File Upload – 1,000MB
Support – Only Forum Support                Support – Email and Forum
                               Both Accounts Include:
                                Create Unlimited Forms
                        Run Reports (Email, Excel, CSV or Web)
                             No Advertisement on Forms

Wufoo strives to be the easiest way to collect information over the Internet

Wufoo is an online HTML form builder that helps you create contact forms, web surveys and
invitations so you can collect information, registrations and payments without writing a
single line of code.

Payment Integration - Wufoo’s integration with PayPal, Google Checkout and lets you easily collect payments from your users filling out your form. This is
ideal for event registrations, donations, and simple online orders.

Wufoo only charges you the normal monthly fees associated with a paid Wufoo subscription
and there are no extra fees for merchant integration. The merchant accounts, like PayPal,
will charge you a transaction fee for each successful payment they process on your behalf.
This transaction fee varies between merchants, and they recommend researching the
different merchant solutions and familiarizing yourself with their payment structures.

                                                          Table of Contents  Index

Data Collection - You can access your data within the admin interface, have Wufoo email
you new entries, subscribe to them as via RSS feed or export them as an Excel document.
Flexible Reporting - The powerful reporting tools help you understand, export and present
your collected research beautifully and efficiently.
About File Storage - Storage is calculated across all forms on an account and is used to
hold files uploaded by the File Upload field, which is available only on paid accounts. The
maximum size of file attachments that can be uploaded is 5mb.

Gratis - Free      Ad Hoc             Bona Fide               Carpe Diem           Ad Infinitum
                   $9.95/mo           $24.95/mo               $69.95/mo            $199.95/mo
1 User             1 User             5 Users                 20 Users             60 Users
3 Forms            10 Forms           Unlimited Forms         Unlimited Forms      Unlimited Forms
3 Reports          20 Reports         Unlimited Reports       Unlimited Reports    Unlimited Reports
10 Fields          Maximum Fields*    Maximum Fields*         Maximum Fields*      Maximum Fields*
100 Entries/mo     500 Entries/mo     3,000 Entries/mo        15,000 Entries/mo    100,000 Entries/mo
                   250MB Storage      1GB Storage             3GB Storage          10GB Storage
                                      SSL Encryption          SSL Encryption       SSL Encryption
                                      Payment Integration Payment Integration      Payment Integration
                                               Upload Files to your Form
                                       No Advertisements on Confirmation Page
                                       Redirect to any web page after submission
                                       Password protect your Forms and Reports

Overage Charges
On PAID accounts, if you exceed the number of entries allowed for the month, a fee of
$0.05 USD per entry over the limit will be charged to your account at the end of your billing
On FREE accounts, forms will be deactivated once they have exceeded the maximum
number of entries allowed for a given month.

The Web’s #1 Email Form

Email Me Form is a free online form generator service that helps you create HTML forms for
your website, with no programming required.

                                                             Table of Contents  Index

Create your form - Use the wizard to create your form, then generate the HTML code.
Next, copy and paste the HTML code to your website and the form will be working! Done!
Your form is active!

Benefits - No Programming required! You select a form template, specify how many fields
you want, field names, what type of data should be filled and the HTML code is created for
you to copy and paste to your site!

Works with any web hosting account, your web hosting server does not need to be able to
run scripts.

Your Own Thank You Page - Upon form submission, you will be sent an email with the
information and then redirect the visitor to your thank you web page, without the visitor
knowing he/she left your website.

Stop 100% Spam - You probably know already what a bad idea is to put the simple
mailto: tag on the contact page. Email harvesting software will find and collect it (even if
you are trying to trick it by replacing the @ with at or . with dot) adding it on spam lists.
Their forms contain a Captcha Image displaying letters and numbers which are difficult to
be read by non humans, stopping 100% automated submissions.

Plus - $9.95/mo or $89.95/yr (25% Savings)

Free – Both Plans Include:                     Plus - $9.95/mo or $89.95/year (save 25%)
No Advertisements                              Number of forms - Unlimited
Unlimited submissions                          Maximum fields - Unlimited
Create forms with the easy to use wizard       No link to required
Each form submission is sent to you by email   Ability to customize the appearance of Captcha
Optionally saves submissions for later use     Send a copy of the submission to your visitors.
Captcha protection                             Export to CSS
Custom "Thank you" page
Visitors can upload files
Send submission to multiple recipients
Number of forms – 5
Maximum fields – 50

                                                           Table of Contents  Index

 PDF, short for Portable Document Format (PDF) was invented by Adobe in 1993. Its core
 purpose is to let you capture and view information from just about any application, on any
 computer system and share it with anyone who downloads (or has by default) a PDF viewer
 (which are available free of charge) and come standard on most computers and Smart
 Phones or PDAs.

 PDF files are viewable and printable on virtually any platform Mac, Windows, UNIX, and
 most mobile platforms.

 PDF files look like the original document and preserve source file information, such as text,
 full color images, drawings, video, photos, and more.

 Security - You can digitally sign or password-protect your PDF documents

 Searchable - Easily search text within your PDF files

 Safe - PDF files are not executable, and virtually virus-safe, unlike documents created in
 Microsoft Word, whose vulnerability to macro-viruses which cause the majority of viruses.

 Although most of the Web Apps and Tech Tools discussed in this book are web-based,
 Adobe Acrobat, The Software, must be mentioned, as it is the most powerful in PDF creation
 and the industry standard, available via a download.

 Adobe Acrobat 9 Software

 One of the key features/benefits that Adobe Acrobat offers, that most (if not all) others do
 not, is the ability to embed hyperlinks and bookmarks into your PDF documents.

 All Versions Include:
     • View, print, and search PDF files, including PDF Portfolios and PDF maps
     • Author, store, and share documents, and share your screen, using
     • Experience richer content and greater interactivity with native support for Adobe®
        Flash® technology
     • Create PDF documents from any application that prints
     • Convert Microsoft Word, Excel, PowerPoint, Publisher, and Access files to PDF with
        one-button ease*
     • Capture web pages as rich, dynamic PDF files for review and archiving

                                                          Table of Contents  Index

   •  Archive email or email folders from Microsoft Outlook or Lotus Notes*
   •  Scan paper documents to PDF and automatically recognize text with optical character
      recognition (OCR)
   • Save PDF files as Microsoft Word documents, retaining the layout, fonts, formatting,
      and tables, to facilitate reuse of content
   • Help protect PDF documents with 256-bit encryption
   • Apply restrictions on printing, copying, and altering PDF documents
   • Examine documents for hidden information and delete as needed
   • Merge files from multiple applications into a single PDF document
   • Assemble a wide range of content types in a polished, organized PDF Portfolio
   • Review documents using familiar commenting tools such as sticky notes,
      highlighting, lines, shapes, and stamps
   • Manage shared document reviews that allow review participants to see one another's
   • Enable real-time collaboration with synchronized document views and chat
   • Digitally sign PDF documents           partial
   • Certify PDF documents using digital IDs
   • Easily create fillable PDF forms from paper or existing files using the Form Wizard
   • Distribute PDF forms to collect information and track their status†
   • Enable users of Adobe Reader® (version 8 or later) to fill in and save PDF forms
   • Convert documents to PDF/A for archiving with easy search and retrieval
Pro and Pro Extended – Additional Features:
   • Validate documents for conformance to ISO standards PDF/A, PDF/E, and PDF/X
   • Personalize a PDF Portfolio with customizable templates for navigation and branding
   • Permanently delete sensitive information, including specific text or illustrations, with
      redaction tools
   • Convert Autodesk® AutoCAD®, Microsoft Visio, and Microsoft Project files to PDF
      with one-button ease, preserving document layers in Visio and AutoCAD and object
      data in Visio*
   • Enable users of Adobe Reader (version 8 or later) to digitally sign PDF documents
   • Compare and highlight the differences between two versions of a PDF document
   • Create dynamic XML forms with Adobe LiveCycle® Designer ES (included)*
   • Preview, preflight, correct, and prepare PDF files for high-end print production and
      digital publishing
   • Create and validate accessible PDF documents
   • Insert FLV or H.264 video for direct playback in Adobe Acrobat® and Adobe Reader
Pro Extended – Additional Features:
   • Easily add audio, video, and quizzes to your PowerPoint slides and create rich,
      interactive presentations with Adobe Presenter (included)
   • Convert a variety of video formats to FLV for playback in PDF
   • Embed video in Microsoft Word or PowerPoint and convert to FLV in PDF
   • Convert 3D content to PDF for cross-platform sharing and collaboration
   • Combine multiple CAD formats in one assembly and save as PDF with Adobe 3D
      Reviewer (included)
   • Convert 2D and 3D designs from major CAD applications to PDF for use by extended
      teams without expensive CAD or viewer software
   • Create PDF maps by importing geospatial files that retain metadata and coordinates

Standard - $299
Pro - $449
Pro Extended - $699

                                                         Table of Contents  Index

Create Adobe® PDF Online

Convert - Convert to Adobe PDF from a wide variety of applications including web pages.

OCR - They can also do optical character recognition (OCR) on Adobe PDF and image files.

Add Adobe PDF creation as a desktop printer - Convert documents and web pages
directly from your desktop applications.

Trial - Free
Standard - $9.99/mo or $99.99/yr
Premium Basic - $14.99/mo or $149/year (2 months free)
Premium Plus - $39/mo or $390/year (2 months free)

Trial service features include:
   • 5 free conversions
   • 100MB file size maximum - upload or download
   • Times out after 10 minutes of processing
Standard – Additional Features
   • All Trial features plus
   • Unlimited conversions
           o Times out after 15 minutes of processing
   • Priority queuing over trial users
   • Ability to create tagged, accessible Adobe PDF documents for use by people with
       disabilities who rely on assistive technology
   • Upload a maximum of 100 per PDF file when making scanned paper documents
       searchable, using OCR
Premium Basic & Plus – Additional Features
   • Unlimited PDF file conversions
   • 5-person web conferencing
   • Unlimited file downloads
   • Online office applications
   • 1-on-1 phone/chat support
Premium Plus – Additional Features
   • 20-person web conferencing

The world’s #1 Free PDF Creator – The Acrobat alternative

Simple to use and free of annoying ads, converting files to PDF has never been easier!
Create PDF files from 300+ file types. Convert to PDF any file that you can print.

                                                         Table of Contents  Index

Make PDF documents for different uses, including online viewing, eBooks, office printing,
and prepress (high-end printing).

Combine PDF files after they are converted.

Secure with passwords and add document information (title, author, etc.) during creation.
Microsoft® Windows® 2000, XP, Vista (64-bit included).

Fast, intelligent one-button creation from Microsoft® Word, Excel®, and PowerPoint®

**Cannot embed hyperlinks**

Pricing: Free

Nitro PDF Professional adds one-click PDF conversion for common office documents like
Microsoft Word, Excel, PowerPoint, Visio, Publisher, and offers a full suite of PDF editing

Express Version:
Create PDF - Create PDF files from virtually any Windows application, with full control over
PDF output options. Offering one-click conversion for most commonly-used file types
(including Microsoft Word, Excel, PowerPoint, WordPerfect, and more); Nitro PDF Express
simplifies the PDF creation process. All PDF files created with Nitro Express are 100%
compatible with other PDF viewing applications including Adobe Reader and Adobe Acrobat.
Convert PDF to Microsoft Word - Convert PDF back to the Microsoft Word format with
industry-leading accuracy, enabling quick content reuse in Microsoft Word and other word
processing applications. Create fully-formatted and highly-editable Word files that retain
graphics, text formatting, paragraphs, columns, tables, headers & footers, and more —
making repurposing faster and pain-free.
Combine files to PDF - Quickly combine different kinds of files — reports, presentations,
spreadsheets, charts, drawings, photos, and more — into the one, easy-to-distribute PDF
Extract and split pages from PDF files - Easily reuse pages from your existing PDF files
— extract pages from PDF files or split them up based on page groups and page ranges.
Secure your work - Control how people view and use your sensitive and confidential
information through strong 128-bit PDF encryption. Use passwords to restrict who can open
files and perform other tasks such as printing, editing, copying and form filling.
Do it all in batch - Nitro PDF Express is the only product in its class to offer batch-
processing functionality across its full range of powerful features.

Professional Version:
Create PDF - Create PDF and PDF/A files from virtually any Windows application, with full
control over PDF output options. Offering one-click conversion for many commonly-used file
types (including Microsoft Word, Excel, PowerPoint, WordPerfect, and more), Nitro PDF
Professional simplifies the PDF creation process. All PDF files created with Nitro PDF
Professional are 100% compatible with other PDF viewing applications including Adobe
Reader and Adobe Acrobat.

                                                         Table of Contents  Index

Edit PDF - Edit PDF content, no matter what it is. From correcting minor typos and
updating or removing text, to advanced image editing tasks such as inserting, replacing,
cropping, resizing and downsampling, Nitro PDF Professional makes it easy to make last-
minute edits. Create consistency throughout your documents by inserting headers, footers,
watermarks, page numbering and more. Edit document properties and optimize PDF for
distribution, creating polished, recipient-ready PDF files.
Convert PDF - Easily convert PDF to Word and PDF to RTF with industry-leading accuracy,
enabling quick content reuse in Microsoft Word, WordPerfect, OpenOffice and more. Extract
text and images from PDF files in a single click, for trouble-free repurposing in other
programs. Copy entire blocks of text or take snapshots of PDF pages for quick pasting into
another document.
Review & annotate PDF - Streamline processes and eliminate paper waste through
electronic document review. Use Nitro PDF Professional's intuitive commenting tools to add
notes, text feedback, drawing markups and more. Reply to feedback from others, or view,
consolidate, organize and summarize reviewer comments, all from a single location.
Efficiently collaborate and share your comments with Adobe Acrobat and Adobe Reader
PDF forms - Create PDF forms quickly and easily using a robust set of form design and
editing tools. In just a few clicks, turn static PDF documents into professional-looking PDF
forms containing text fields, buttons, checkboxes, JavaScript and more. Fill in, submit, print
and save PDF forms, all without breaking the bank.
Secure PDF - Control how people view and use your sensitive and confidential information
through robust PDF encryption. Use passwords and digital certificates to restrict who can
open files and perform other tasks such as printing, editing, copying and form filling. Use
digital signatures and certification to ensure document integrity and prevent content
Assemble & combine PDF - Combine documents, spreadsheets, presentations and more
into a single, polished PDF file. Nitro Pro's powerful editing tools enable you to reorder,
delete, insert, extract, replace, split, and rotate pages, providing you precise control over
your entire document while guaranteeing your information is presented exactly as intended.

**Cannot embed hyperlinks**

Free 14 Day Trial
Express - $49 - Electronic delivery (CD delivery available at additional charge)
Professional - $99 (Often on sale for $69) - Electronic delivery (CD delivery available at
additional charge)

Portable documents made easy

Feature Rich PDF Software that provides customers with the business tools they need every
day at an affordable price with great customer service:

   •   View, Print, and Search PDF Documents

                                                          Table of Contents  Index

     •   Create PDF from Microsoft Office Programs or from any Windows Application that
     •   Secure your documents with easy to use permissions and controls
     •   Windows Vista®, Microsoft® Windows® 7, Windows XP, Windows 2000, or Windows
         2003 with Office 2000, Office 2002, Office 2003, or Office 2007

  Create PDF documents from almost any application - Create PDF documents from
  almost any Windows application.
  Protect your documents with confidence - Create documents with security permissions
  that help control whether others are allowed to view, edit, comment, sign, or print PDF
  documents. Present your documents with quality, speed and integrity - PDF
  documents preserve the original appearance of any source document, regardless of the
  application and platform used to create it. Create a PDF document and reliably deliver it
  across the room or around the world in a matter of minutes.
  Build on the strengths of Microsoft Office - Expand the strengths of Microsoft Office by
  adding one-click creation to the most widely used presentation format - PDF. With almost
  no additional training, existing knowledge workers can use PDF documents as the
  presentation format for Office documents.

  Pricing: $49.95


  The world leading provider of electronic signature and digital signature service

  DocuSign provides the flexibility needed to support all       of your business processes that
  require a signature. Whether you're looking to deploy         electronic signatures and online
  contract execution as part of your internal processes          for human resources (HR) on-
  boarding, legal Non-Disclosure Agreements (NDA), or           standard business contracts for
  supply chain, procurement, and sales,

  Free Trial

  Individual Professionals - Starting at $19.95/mo or $191.40/year (save $48.00)
  There are a number of upgrade/advanced features available for purchase

  Small, Medium and Enterprise Accounts – Contact for pricing

                                                               Table of Contents  Index

You send, they sign, it’s done - EchoSign provides paperless paper trail

EchoSign, the web-based electronic signatures and signature automation service, has
surpassed one million users.

EchoSign’s electronic signature service lets you append digital signatures to contracts and
other business documents, store them in digital form, and manage those documents without
printing them out and faxing them.

Step by Step
   • Upload an electronic copy (or fax it in if you only have a hard copy)
   • Enter the recipient’s email address and include a note
   • Click to send
   • e-sign instantly - Just enter your name and initials and click “Click to sign”
   • …or print, sign and fax it back - Just print the pdf attachment, sign it, and fax it back
      using the cover sheet provided
   • Everyone gets a copy - All parties automatically receive a PDF copy of the signed
      document the moment it is signed.
   • Signed copies are sent in PDF format to you, the recipient, anybody you cc and a
      backup copy is placed in your account.

Never lose track
  • Manage documents anytime, from anywhere
  • See exactly what’s been signed and when
  • Know which ones are pending signature
  • Signed documents are stored in your account for future access.

The product does not confirm that the person who signed the document is who you intend it
to be. It's an electronic record-keeping and workflow service, not a notary. But electronic
signatures are more legal than you probably think, and much easier to manage than paper

All Plans Include:
     Send Word/Excel/PDF Files
     e-Signatures
     Fax Signatures
     Performance Dashboard

Pro, Team and Enterprise – Additional Features:
    Mobile Sign
    Reminders
    PDF Encryption
    Password Protected Signatures

Team   and Enterprise – Additional Features
      Company Branding
      Account Sharing
      Team Events Feed

Enterprise – Additional Features
    Salesforce Analytics                             Auto archive to email
    Enterprise Reporting                             Custom Email Templates
    Industry Benchmarks                              Sequential Signatures

                                                          Table of Contents  Index

          Alerts                                               Custom Workflows
          Roles and Hierarchical Accounts                      Global Custom Fax Numbers
          Megasign: Get 50-1000+ Sign                          Dedicated Account Representative
          Attached Audit Trail                                 Configurable Account Security
          Mixed Signature Mode                                 Configurable Document Retention
          PDF Form Support                                     API Integration
          Widget

  Free                        Pro                        Team                       Enterprise
                              $14.95/mo                  Starts at $40/mo           Starts at $299/mo
  No of Users – 1             No of Users – 1            Free Trial                 Free Trial
  Signatures per Month – 5    Signatures/mo-Unlimited*   No of Users – 2-9          No of Users – 10+
  Secured Document            Secured Document           Signatures/mo-Unlimited*   Signatures/mo-Contact
  Archive – Last 5            Archive – Last 500         Secured Document           Secured Document
                                                         Archive - Unlimited        Archive – Contact


  Send, receive and track large and important files

  Make sending, receiving and tracking them securely a matter of ease. Send, receive & track
  files up to 2GB.

  Many email clients do not let you send large files. Even if you are able to send them, there
  is no guarantee that they will be received.

  Outlook Plug-in - When you send a large file attachment in Outlook, recipients will get an
  email containing a link to where they can download the file.


  Lite                         Pro                       Business Plus              Corporate Suite
  Free for individuals         $9.99/mo per user         $14.99/mo per user         Starting at $16.99/mo per
                                                         (Minimum 2 users)          user (Minimum 5 users)
  Max file size - 100MB        Max file size - 2GB       Max file size - 2GB        Free 14 Day Trial
  Available storage for        Available storage for     Available storage for
  saved files - 2GB            saved files- 2GB          saved files - 6GB
  Max number of                Max number of             Max number of
  downloads allowed per        downloads allowed per     downloads allowed per
  file - 100                   file - 500                file - Unlimited

  Pay Per Use

                                                                    Table of Contents  Index

Your file delivery needs are their number one priority; so they’ve created pay per use
options if you aren't quite ready for a subscription plan, but occasionally need a little
something extra.
With Pay per use, you can access premium features and add-on services, with pay as you
go pricing.

Premium Delivery - $8.99
    One time single-file delivery for files up to 2GB.
    Enable tracking and see the number of times your file has been downloaded.
    Extended file expiration date to 14 days from the time it was sent (7 days longer
     than the normal duration with a free YouSendIt Lite account).
    Unlimited file downloads.

Return Receipt - $3.99
Receive an email notification confirming when your recipient(s) has downloaded your file.

Password Protected Secure Delivery - $3.99
    Add an additional layer of security by requiring recipients to enter a password before
       downloading your file.
    You will be asked to provide a password before sending your file. Recipients must
       enter the same password to retrieve the file.
Note: Due to security reasons, passwords are not included in the download notification
email sent to your recipients.

Certified Delivery with Tracking - $3.99
    Prevent file forwarding and ensure your file is received only by intended recipients by
    Recipients will be required to prove their identity by logging in to their verified
       account. (If they do not have a YouSendIt account, they can register for a free Lite
    Access a detailed tracking report to see when and how many times each file was

Backup, Share and Send large files without hassle

      Email large files without email attachment limits
      Send large files from your desktop, web browser, Outlook or Outlook Express
      Automatic daily backup of all the important files on your computer

Send Large Files

Send huge files using any web browser - Using any web browser you can send files up
to 2GB to anyone with an e-mail address. The recipient receives an e-mail containing a
download link to the files and doesn't have to install extra software to receive the files.
Microsoft Outlook and Windows Mail plug-in - Use the plug-in for Outlook, Outlook
Express and Windows Mail to send large files directly from your email application using the
SendYourFiles attachment button.

                                                         Table of Contents  Index

Track e-mails - The recipient can't claim he didn't get your email because you receive an
automatic confirmation email when the files have been downloaded.
One-click download - Even if you send more than 100 files in one email, the recipient can
download all files with just one click. The recipient downloads a single zip file that contains
all files of the e-mail.
No recipient requirements - The attachments you send are stored on the SendYourFiles
secure servers until the recipient picks them up. The recipient receives a download link in an
e-mail and can download the files using any web browser and doesn't need to install any
Address book - By importing the address book from your regular e-mail application, you
will never have to look for an e-mail address when sending a file. Both in SendYourFiles web
mail as in the SendYourFiles Windows software you have full access to your address book.

Store and Share Files

Secure online storage - Store your files in your permanent SendYourFiles storage,
securely, for backup or access them from any computer. Multiple copies of your files are
stored to ensure your files are never lost.
Organize your files - Create unlimited folders and subfolders and organize your files the
way you like. Moving files around and creating directories is easy!
Share files and folders with others - It's very easy to share files or even complete
folders. You can share by e-mail, on your website or through IM.
Advanced sharing features - You can also choose to enable the people you have shared a
folder with to add files, remove files or even create new folders. Every shared file or folder
can also be secured with a password.
Automatic photo galleries - Each folder that contains pictures is also a photo gallery you
can share with others. You can browse thumbnails of the pictures, view them in different
sizes and even download the original size image to your computer.
No software requirements - Your SendYourFiles online storage can be used through any
web browser and doesn't require extra software to be installed.

Backup Your Computer

Easy and Secure Online Backup - Using SendYourFiles Backup you can ensure your
photos, videos and other important files are safely backed up at a secure, remote location.
Automatic file selection - The most commonly used locations are automatically selected
when you backup your files for the first time. These include My documents, My Images, My
Music and your Desktop. You can of course also select additional folders to be backed up.
Block-level incremental backup - After an initial full backup, the directories selected for
backup will be scanned for changes every day and only these changes will be backed up.
This saves you huge amounts of time and bandwidth.
256-bit AES Encryption - Using a user-defined encryption key, your files are secured
using military grade encryption before being uploaded.
Point-in-time restore - Say a file is accidentally removed from your computer and you
don't find out about it until two weeks later. In this situation, point-in-time restore will allow
you to restore that file from the moment is was still available. You can also restore a
complete backup to any point in the past.

Basic                            Professional                     Corporate
$9.95/mo                         $37.95/mo                        $113.95/mo
Send per Month – 5GB             Send per Month – 75GB            Send per Month – 250GB

                                                             Table of Contents  Index

  Basic                              Professional                   Corporate
  Storage Capacity –25GB             Storage Capacity – 250GB       Storage Capacity – 750GB
  Users - 1                          Users – 1-10                   Users – 1-75

  The Easiest Way to Send Secure Business Communications Now

  Scribbos is a secure business communications solution that enables you to easily and
  quickly send confidential messages or large files to your colleagues, business partners and
  outsourced service providers.

         Stored File Encryption (not included in “Secure” Pricing Plan)
         Multi-User Administration
         Upload/Download Notifications
         Send Files
         Usage Reports
         Unlimited Sends and Downloads
         Centralized User Management
         Reporting and Audit Log

  Free                               Pro                            Business Secure
                                     $14.95/mo                      $42.95/mo
                                     $160/year (save $19.40)        $450/year (save $65.40)
  Users - 1                          Users - 1                      Users - 5
  Messages - 25                      Messages - Unlimited           Messages - Unlimited
  Storage – 1GB                      Storage – 5GB                  Storage – 25GB
  Send Files – 200MB                 Send Files – 2GB               Send Files – 2GB

  Contact for Enterprise Solutions


  Where Receipts Go - Focus on your Business, Not Paperwork

  Receipts and Business Cards, but easy…

                                                               Table of Contents  Index

Shoeboxed does the grunt work for you: scanning your receipts so you have all the data
you need for taxes, bookkeeping, and expense reports, and now scanning business cards for
easy contact management.

       You send in receipts and business cards that they scan into your account
       Automatic categorization of your receipts
       Receipts sortable by store name, date and total
       Send your receipts to QuickBooks, Excel, PDF, Quicken, FreshBooks,
        and Evernote
       Import business card contacts to Outlook, Address Book, Salesforce, LinkedIn,
        Gmail, and most other contact programs
       Automatically generated statistics about spending
       Shoeboxed email address for emailing receipts to your account

So step away from your scanner; mail your receipts and business cards to Shoeboxed and
let them do the rest.

Quick Turn-a-round
Receipts and business cards are usually processed within 1-2 business days after your
envelope arrives at their headquarters.

Download your information or send it to other programs
You can transfer your receipts to PDF (with receipt images), Excel, QuickBooks, Freshbooks,
Evernote, Quicken, and CSV formats. You can also download your business card contacts to
CSV, which you can import to many places, including Outlook, Salesforce, Gmail, Hotmail,
Yahoo, Apple Address Book, Act!, LinkedIn, and many other programs and websites that
organize contact information.

You can also sync your receipts with, an easy-to-use online bookkeeping
application for small businesses, so that your receipts update in your bookkeeping system
automatically. Additionally, you can send your receipts or business cards directly to
Evernote so that you can search the typed and handwritten text on your documents.

iPhone App - Snap photos of receipts and make expense reports on the go!

Free 30 Day Trial on all but DIY (limited to 50 Receipts or Business Cards)
30 Day Money Back Guarantee on Annual Plans

All Plans Include:
Receipts You Upload - Unlimited
Email Receipts - Unlimited

DIY                          Lite                        Classic                     Business
Free Self Scanning           $9.95/mo                    $19.95/mo                   $49.95/mo
and Data Entry
Shoeboxed Mobile and         They Scan Your Receipts &   They Scan Your Receipts &   They Scan Your Receipts &
iPhone App: 5 Free Credits   BCards - 50/mo              BCards – 150/mo             BCards – 500/mo
Backup CDs: Optional
                             Free Catch-Up Scanning-     Free Catch-Up Scanning -    Free Catch-Up Scanning -
                             250 Receipts & BCards       500 Receipts & BCards       1,000 Receipts and BCards
                             (only with annual plan)     (only with annual plan)     (only with annual plan)

                                                                     Table of Contents  Index

                         Shoeboxed Mobile and      New! Shoeboxed Mobile     Shoeboxed Mobile and
                         iPhone App - Yes          and iPhone App – Yes      iPhone App – Yes

                         Receipts & BCards         Receipts & BCards         Receipts & BCards
                         Returned - Shredded,      Returned –Yes             Returned – Yes
                                                   Backup CDs – Optional     Backup CDs – Included,
                         Backup CDs - Optional                               Quarterly
                                                   Prepaid Envelopes – Yes
                                                                             Prepaid Envelopes – Yes

Sign up for an annual plan and get 2 months free

Expense Reports that Don't Suck - Import expenses and receipts

Throw away your paper receipts!
Get IRS-ready eReceipts from 94% of US credit cards.
Scan photos with your iPhone, BlackBerry, or Android.
Import expenses and receipts
Stop the tedious paperwork!
Email full-color PDF expense reports, receipts and all.
Always 100% free to create and submit reports.
Submit paperless expense reports
No more manual data entry!
Export expenses to your QuickBooks chart of accounts.
Reimburse employees by credit card or direct deposit.
Export to QuickBooks, reimburse online

Online reimbursement - Approve a report online and return money directly in to your
employees' bank accounts.
Customizable templates - All Expensify reports come with several standardized templates
pre-filled with categories and tax tags.
Expense visualization - All generated reports contain a full list of expenses and receipts
as well as pie charts and bar graphs representing expenses as part of a whole and expenses
per day.
Electronic receipts - Go green and eliminate paper receipts.
Guaranteed eReceipts - Recycle all receipts, except from hotels, for purchases under $75
and let Expensify automatically generate an eReceipt. The electronically generated receipt is
a digital equivalent of its paper counterpart. Expensify eReceipts are guaranteed to be
accepted by the IRS for tax and audit purposes.
Forward email receipts - Forward receipts sent to your email (airfare, shows, etc.) to and they will be added to your Expensify account. Running a
mobile office? Use any of the mobile apps to keep track of expenses. As an alternative, use
any email equipped camera phone, snap a picture of the receipt and, just like above, email

                                                               Table of Contents  Index

  the receipt to All emailed receipts will be archived and ready to
  attach to the matching expense item.
  BlackBerry, iPhone, and Android mobile expense applications - Paying for an item
  not eligible for Guaranteed eReceipts? Use the iPhone, BlackBerry, or Android mobile apps
  to register and upload receipts to your Expensify account. Open the Expensify application,
  point your phones camera at the receipt, click or tap to take a picture and the receipt will be
  captured and stored on your account. Cash purchase? Post it to your account with style.
  Open the expense app; enter in the amount, merchant name and any comments for you to
  easily identify the purchase at a later time.
  Import expenses and receipts - Expensify supports 94% of all US credit cards.
  Import expenses directly from your credit card, send a text message to 368266 (DOTCOM)
  to log cash expenses, email your receipts to, using the iPhone,
  BlackBerry, or Android mobile expense applications to record expenses on the go, snap a
  picture of receipts with your camera phone or, as a last resort, entering expenses manually.
  Instant setup - Only an email address is required

        QuickBooks export
        Salesforce Integration
        Expensify API

  Pricing: Free to submit
  $5/submitter per month to approve (2 free)

  It's free for up to two (2) unique people who submit expense reports to you for approval and
  reimbursement. After the first two, it's only $5/month for each additional unique report submitter. For
  example: if 2 people submit expense reports to you, keep your money! If 3 people submit reports to
  you, it's just $5 per month. If 4 people submit reports you to, pay only $10 per month.


  Free online file conversion

  Zamzar is a web-based file conversion tool that can convert your video, audio, images, and
  documents from nearly any format to nearly any format.

  There are hundreds of conversion types supported! Here are just a few examples:

        Convert a video from your mobile phone to a format you can easily play on your iPod
        Text to speech - Turn TXT, PDF, Word, Works, OpenOffice and many more document
         files into speech - Handy for anyone who wants to listen to documents, emails or pdf
         files on the go – All files are converted into the mp3 format, making them ideal for
         listening on portable music players such as the iPod.
        PowerPoint to image conversion
        Word to PDF


                                                                  Table of Contents  Index

  Included with all paid plans
  Manage files with a personal inbox
  Rename your files
  Delete your files
  Included with Pro and Business Plans
  No ads on pages
  Included with Business Plan
  Secure conversion (128 bit SSL)

  Free                         Basic                        Pro                          Business
  No signup required           $7/mo                        $16/mo                       $49/mo
  Max File Size - 100MB        Max File Size - 200MB        Max File Size - 400MB        Max File Size - 1GB
  Concurrent Conversions –     Concurrent Conversions –     Concurrent Conversions –     Concurrent Conversions –
  5                            7                            10                           15
  Online Storage - None        Online Storage - 5GB         Online Storage - 20GB        Online Storage - 100GB
  Priority File Conversion -   Priority File Conversion -   Priority File Conversion -   Priority File Conversion -
  None                         Low                          Med                          High


  Postage on Demand

         Print U.S. postage from your PC
         Eliminate gas-guzzling trips to the Post Office.
         Save up to 80% compared to leasing a postage meter.
         Receive discounts you can’t get at the Post Office.
         Import orders from eBay®,® and more.
         Print on envelopes, labels or plain paper.

  To start using, all you need is an internet connection, a printer and the exclusive software.

  Connect to - The software will connect you via the Internet to your Postage Account. When you print postage, the postage amount will be
  deducted from your account. There’s never a surcharge. You just pay a low monthly fee of
  $15.99 to use the service and its many time- and money-saving features.
  Input or choose an address from your address book - imports delivery
  addresses automatically from your MS Outlook, QuickBooks and many other popular
  address books and contact management software. You can add or edit addresses anytime.
  You can even print postage directly from MS Word, Outlook and Corel WordPerfect.
  Weigh the package using your 5 lb. digital scale - Use the 5 lb. digital
  scale to accurately weigh your envelopes or packages – you’ll never overpay or underpay
  for postage again! The scale connects directly to your PC and integrates seamlessly with the software. If you need to weigh heavier packages, you can upgrade to the 25
  lb. scale anytime.

                                                                        Table of Contents  Index

Instantly calculate and print your exact postage - calculates and prints
the exact postage amount on standard labels, envelopes or plain paper. In addition, will give you an estimate of the delivery time of all available USPS services, so
you can choose the most cost-effective mail class based on your needs. uses
the USPS database to validate your delivery address to ensure fast, accurate delivery. can even send an email to the recipient to inform them that the package is on
its way.
Send it off - Simply apply your postage to your mailpiece, and either hand
your letters and packages to your Postal Carrier, schedule a USPS pick up, drop them at the
Post Office (without standing in line) or put them in a mail collection box. Plus, when a
package of 13 oz. or more displays postage printed from, the USPS allows you
to bypass the 13 oz. limit restriction and drop it right in a mail collection box!
Track packages and view history - automatically keeps a detailed record of
the postage you print. This makes it easy for you to review your postage spending or to
print a report for your files. And, with “one-click package tracking,” there is no
need to type long tracking numbers to verify your package delivery.

Pricing: $15.99/mo + Postage
4 Week Trial
Your account automatically starts with $5 free postage to use during your trial
and a free Supplies Kit ($5 Value) with address / postage labels and a user
manual. As a new customer you will receive a FREE 5 lb. Digital Scale. The
scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping
and handling. You will also receive coupons for $20 in postage redeemable after your trial
period ($10 per month for two months). Total value of your offer is $80!

5% off Express Mail
Up to 13% off Priority Mail
Up to 21% off select FedEx Services
(Premier Customers only)

A better way to ship

ReadyShipper routes orders, creates labels and packing lists and works with today's popular
e-commerce systems.

The new ReadyShipper 5 gives you the tools to import, organize and ship your orders with
ease. Create standard 4 x 6 shipping labels instantly, or produce all-in-one packing lists and
labels for enterprise level efficiency. If you are one of the many who cut and paste your
order information, or has multiple processes just to create your shipping labels, then look to

Every download includes fully integrated USPS shipping featuring, and your
choice of FedEx or UPS shipping. Its e-commerce ready and supports many of today’s
popular shopping carts and order management systems.

                                                          Table of Contents  Index

   Included Imports and Shippers
   UPS or FedEx Shipping
   USPS Shipping
   ODBC Order Import
   CSV Order File ImportCSV Order File Import Postage and Labeling
   Yahoo! Order Import
   3dCart Order Import
   NetworkSolutions Order Import
   PayPal Order Import
   Beanbasket Order Import

   ReadyShipper 5 Bonus Features
   Real-Time Rates
   International Labeling and Docs
   USB Scale Support
   Cost-Saving Shipping Insurance

   Available Add-on Modules
   ShopSite Module (FREE)
   NEW Amazon Module (FREE!)
   OrderMotion Module
   QuickBooks Module
   UPS Mail Innovations Module
   ShopVisible Importer (FREE!)
   FTP Order Tracking Uploader
   UPS WorldShip 11 Module
   Home Shopping Network Module
   Ready-Made Label Forms

   Pricing: $19.95/mo
   14 Day Free Trial

   Compare Shipping Rates from all Major Couriers and Local and Regional Couriers – No

   ShipGooder is FREE, has no advertising, and does not need your personal information.

   Pricing: Free

   There are many of us who cringe when it comes to this part of running a business. Luckily,
   with today’s technology, these tasks have become much easier…

                                                           Table of Contents  Index


 There is an array of Quicken products; however, I am only going to mention those related
 to business.

 Quicken Home & Business 2010

 Manage both your personal and business finances together in one place
 Quicken Home & Business 2010 gives you the personal finance features found in Quicken
 Premier, plus tools that make it easy to see how your home business is doing.

 Organize your financial information by bringing your personal and home-based business
 accounts together in one place — including banking, credit card, loan, 401(k), and investing
 accounts. Avoid the hassle of going to multiple websites: see your complete financial picture
 with just ONE password. Access over 6,700 banks, brokerages and other financial
 institutions - including PayPal

 See where your money’s going
 Quicken Home & Business automatically categorizes your personal and home business
 expenses. Then, Quicken shows you where you’re spending your money, including both
 business and personal expenses.
 Check in anytime to see exactly where your personal and business finances are for the
 week, month or year.
 Always know how your home based business is doing
 View your business profit and loss at a glance: Quicken Home & Business gives you an
 overall snapshot of what’s coming in for the month, what’s going out, and what’s left in your
 Help maximize deductions and simplify your taxes
 Capture all your deductions, including mileage and expenses for specific jobs, or even
 household expenses that you can partially write off. The business tax deduction summary
 lets you instantly see your tax deduction status throughout the year to help avoid any April
 15th surprises. At tax time, save time by creating Schedule C reports for your accountant.
 You can also easily export your data directly to TurboTax to prepare your taxes quickly and
 Simplify estimating and invoicing
 Easily create, print, and save professional-looking estimates and invoices for your clients
 and customers.
 Comprehensive investing and planning tools
 Easily track, analyze, and optimize your investment portfolio. You can see changes in
 assets, liabilities, and net worth with one click: see how your investments are performing
 across all your accounts.
 Make better buy/sell decisions

                                                          Table of Contents  Index

Identify your top-performing investments, so you can make smart decisions on buying or
selling. For example, use Morningstar Ratings™ to compare mutual funds and see which
ones best fit your investment goals.
Watch your savings grow
We make it easy to get on – and stay on – a budget. Quicken’s Spending Planner
automatically sets up budget goals based on your historical spending. You can easily
customize your plan, and Quicken then tracks your progress.
Never miss a bill
See what bills have already been paid, what’s coming up and if you have enough left in your
accounts to cover them — all in one convenient place. Set reminders to pay bills on time
and instantly check the status of past bills.

Quicken Rental Property Manager
Includes all of the features found in Quicken Home & Business, plus smart tools for
managing your rental properties.

60 Day Money Back Guarantee
Quicken Home and Business - $99.99 (Often on sale for $79.99)
Quicken Rental Property Manager - $149.99 (Often on sale for $119.99)

Small business accounting made easy

Easily create invoices, pay bills and track expenses - Familiar forms make it easy to
free yourself from paperwork.

Save Time - Spend more time making money and less time on your books.

Work when and where you want - Stay on top of your business from work, home or the

Get started quickly
No accounting knowledge is necessary to use QuickBooks Online. Get your company set up
with a simple, guided interview. Once you're set up, familiar onscreen forms like checks &
invoices make it easy to start working right away. If you need help, Product support is
included in the subscription price.
Track sales and expenses
Stay organized and in control of your business. With QuickBooks Online, all your financial
information is in one place, making it easy to stay on top of your business — no more
digging through piles of paper. And, you'll be ready for tax time with complete and accurate
Work from the office, home, or the road
With QuickBooks Online, you have the freedom to work where and when you want — you're
not bound to a single physical location.

                                                         Table of Contents  Index

Print an invoice from a client's office; get stuff done on the weekend without having to drive
to the office. You get anytime, anywhere access from any Internet-connected PC or Mac.
You can even view your company data from an iPhone™ or Blackberry®.
Work with colleagues in other locations
QuickBooks Online makes it effortless to connect with other users whether it's your
accountant or a partner in another state. Setting someone up to share your books real time
or to access time tracking is as easy as emailing them an invitation. No complicated set up
or IT specialist needed. And, rest assured, you can specify permission levels to control what
type of data each user can see or modify.
Easily create and manage invoices
Project the professional image you want. Creating and customizing professional-looking
invoices is so easy that you can have your first one in a client's hands in minutes. And,
QuickBooks Online lets you keep track of who owes you money and whether or not you've
been paid.
No software hassles
With QuickBooks Online, there is no software to install. Simply sign in from any Internet-
connected PC or Mac. You'll never have to upgrade your software again as improvements
are included with your subscription — you're always on the latest version.
Your data is safe and secure
To ensure your data's security over the Internet, QuickBooks Online uses the same data-
encryption technology as leading banks. QuickBooks Online is also a VeriSign Secured™
product. To further protect your data, your data is stored on the same servers that
TurboTax for the Web uses to process millions of tax returns a year. These servers are
protected by firewall software, intrusion detection software and hardware, and security
systems and personnel. They also back up your data daily to help protect you against
anything that might happen to your computer.

Included with all versions:
    No accounting knowledge necessary
    Guided startup
    Charge sales tax
    Track payments
    Print checks
    Track expenses
    Access from work, home, or the road via any Internet-connected PC or Mac
    View company data from iPhone™ or Blackberry®

Customers you can manage - 5
Customer Support included – Email
Create and send invoices - Standard
Accept Credit Cards – Add On
Essential Financial Reports
Manage Payroll – Add On (30 Day Free Trial)
Connect multiple users in different locations – 1 User Only
Basic - $9.95/mo
Customers you can manage - Unlimited
Customer Support included - Email
Create and send invoices – Standard
Accept Credit Cards – Add On
40 Standard Reports
Connect multiple users in different locations – 1 User + Your Accountant

                                                                       Table of Contents  Index

Give your accountant access to your books
Set user permission levels
Plus - $34.95/mo
Customers you can manage - Unlimited
Customer Support included – Call-Back and Chat
Import data from QuickBooks Desktop software
Create and send invoices – Standard & Customizable
Create estimates
Time tracking and billing by customer
Delayed & Recurring billing
Accept Credit Cards – Add On
Automated online banking - daily expense download
65+ Standard Reports
Send reports to Microsoft Excel
Class tracking - categorize income & expenses
Track multiple locations
Time tracking
Prepare and print 1099s
Connect multiple users in different locations – 3 Users + Your Accountant
(More users for an additional cost)
Give your accountant access to your books
Set user permission levels

Stress-Free Accounting! Save time and frustration, stop trying to learn Quickbooks

                  Send Invoices & Proposals               How do I spend my money?
                  Send html and pdf, download pdfs.       Tracking expenses is easy with
                  Zap proposal into invoices.             nightly bank data aggregation.

                  Who owes me money?                      Leave Quickbooks
                  View in minutes on the dashboard &      Import your Quickbooks company
                  Monday Morning Emailer.                 file in 2 mins, leave the pain.

                  Repeating Invoices                      Aggregate Bank Data Nightly
                  Schedule invoices to automatically      Automatically       import        bank
                  generate on a regular basis.            transactions, data entry is boring.

                  Invite your Accountant                  Multiple Sales Taxes
                  Now they can monitor your books &       Canadian? Need VAT support?
                  export the data from their office.      You've found your accounting app!

Free 30 Day Trial

                                                                       Table of Contents  Index

Bookkeeper                 More                          Less                   Even Less
$300/mo                    $24/mo                        $20/mo                 $12/mo
Everyone                   Small Businesses              Busy Freelancers       New Freelancers
Let their bookkeepers      Invoices & Expenses           Invoices & Expenses    Invoices & Expenses
handle the headache. Get   Accounting Reports            Accounting Reports     Limited Reports
back to work and let the   Awesome Tech Support          Awesome Tech Support   Awesome Tech Support
pros get your books in     Proposals                     Proposals
order. Included in the     Mileage Log                   Mileage Log
monthly price is the       Deposits                      Deposits
"More" package of          Bank Accounts                 Bank Accounts
LessAccounting.            Sales Notes                   Sales Notes
                           Members                       Members
                           Contacts                      Contacts
                           Bank Reconciliation
                           Multiple types of Sales Tax

The online small business management solution

       Invoice Your Customers                                 Financial Reports
       Manage Bills and Expenses                              Tax Reports
       Double-Entry Bookkeeping                               Cash Management
       Manage Your Contacts                                   Online Company Profile
       Manage Your Inventory                                  Business Dashboard

A Complete Solution - Don't juggle multiple software packages to manage your small
business. WorkingPoint brings all the tools you need together into one integrated system.
Easy To Use - Designed for business owners, not accounting professionals. It is simple and
straight-forward to use.
High-Quality - WorkingPoint is a high-quality, time-saving system you can depend on to
manage your finances. It lets you focus on making your business successful.
Completely Secure – They use the same Internet security technologies that banks do, so
your critical business data is absolutely secure – far more than it would be on your own
An Online System - Don't waste time struggling with software upgrades, patches and
system maintenance. With WorkingPoint, there's nothing to install and no upgrades to
download. And since you aren't tied to a single computer, you can manage your business
wherever you are – at home, at the office, or in the car.

Both Plans Include:
Bill and Expenses Tracking
Double-Entry Bookkeeping
Contact Management
Inventory Management
Standard Financial Reports

                                                                   Table of Contents  Index

  Cash Management
  Online Company Profile
  Customizable Business Dashboard
  Data Import/Export
  Firewall Protection, SSL Encryption, Data Backups

  Free                                                  Premium
  Number of Users Who Can Access Your Account - Up to   Number of Users Who Can Access Your Account -
  2                                                     Unlimited
  Number of Customers You Can Invoice – Up to 5         Number of Customers You Can Invoice - Unlimited
                                                        Premium Reports and Accounting Package
                                                        Tax Reports
                                                        Collect Invoice Payments with PayPal
                                                        Payroll Service with Business Online Payroll* Email
                                                        Marketing with VerticalResponse* (receive 500 free
                                                        email credits)

                                                        Coming Soon:
                                                        Banking Integration
                                                        E-commerce Integration

  *Use of Business Online Payroll services is available to WorkingPoint Premium Subscribers for
  $49.99/month for up to 10 employees. For each employee over 10, there is an additional $1.50 per
  employee processing fee.


  The fastest way to track time and invoice your clients

  Send and manage invoices online - So easy to use, FreshBooks saves you time and gets
  you paid faster. You'll actually love invoicing.
  Look Fortune 500 professional - Brand your system and invoices with your company's
  logo. Earn the awe of your clients.
  Track expenses and re-bill clients - Keep track of your expenses, for both projects and
  yourself. Easily re-bill clients on project expenses.
  Track time online and on the go - Easily track and report on your and your staff's time.
  Manage contractors painlessly - Invite contractors to join your team and track time on
  projects. Receive their invoices all in one place.
  Let FreshBooks manage your books - Bill $300k or less? FreshBooks is your accounting
  system. Bill more? Use the accounting integrations.

                                                                    Table of Contents  Index

Multi-currency - You can quickly and easily create invoices in practically any currency - all
from your single FreshBooks account. Just create your invoice, select your currency and
you're done.

All Plans Include:
     # of invoices you can send - Unlimited
     # of contractors that can track time and invoice you * - Unlimited
     Send snail mail invoices by US Post ** (more info)
     Customer Support Mon-Fri/9am-6pm ET
     Timesheets, Document Sharing, Support Ticketing
     Firewall protection, SSL Encryption, data backups
     Your logo on your invoices
     Data import/export
     Unbranded emails

* contractors are people with FreshBooks accounts that you invite onto projects
** all accounts include 1 free sample snail mail invoice

30 Day Money Back Guarantee

Moped              Shuttle Bus         Limousine           Private Jet          Starship            Time Machine
Free               $19/mo              $29/mo              $39/mo               $89/mo              $149/mo
# of clients - 3   # of clients - 25   # of clients- 100   # of clients - 500   # of clients - 2K   # of clients – 5K
Staff - 1          Staff - 1           Staff - 2           Staff - 3            Staff - 10          Staff – 20

Staff is the # of additional staff who can access your account

Zoho Invoice

Professional invoices for freelancers, service providers and small businesses

Elegant invoices and quotes - Quickly, easily send elegantly formatted invoices and
quotes to your clients.
Invoice Templates - Select from the pre-defined set of templates or create your own
custom template.
Manage invoices and payments - Track invoices, send reminders, accept payments
online and acknowledge receipts.
Recurring Invoices - Automate repeated billing via recurring invoices.
Multi Currency - Expand your business overseas; send invoices and quotes in different
Freedom to move data - Import and export data to/from the system whenever you want
in standard formats.
Data security and backup - 24x7 monitoring, automated replication, back-up and
protection of the data.
Reports - Powerful reports to help you visualize how your business is doing.

                                                                         Table of Contents  Index

  All Plans Include:
       Customers - Unlimited
       Re-branding invoices & estimates
       Predefined templates & layout customization
       Multicurrency support
       Invoices & Estimates as PDF
       Invoice tracking & overdue reminders
       Online payment integration & thank-you mails
       Support for recurring invoices
       User friendly reports
       Zoho Projects integration
       SSL encryption, firewall protection, data backup
       Customer support

  30 Day Money Back Guarantee
  Free (Includes Zoho branding on Emails)
  # of invoices/estimates per month - 5
  Basic - $8/mo
  # of invoices/estimates per month - 25
  Standard - $15/mo
  # of invoices/estimates per month - 150
  Premium - $25/mo
  # of invoices/estimates per month - 500
  Elite - $35/mo
  # of invoices/estimates per month – 1,500


  Popular online tax preparation software with logical sections and step by step question and
  answer inputs.

  TurboTax has a variety of plans starting at free. For the intent of this book, I am only going
  to cover the business plans.

        You’ll Get the Biggest Refund
        Covers Over 350 Deductions
        Gets the Full Value for Charitable Donations
        Simplifies Deducting Medical Expenses
        Shows You Where You Stand

                                                            Table of Contents  Index

   Plans and Pricing:
   Premier - Investments & Rental Property - $49.95 Federal (Free efile included/State
   Start for Free - Pay when you're satisfied
   If you own stocks, bonds, mutual funds or rental properties, TurboTax Premier makes it
   easy to keep more money in your pocket.

   Home & Business - Personal & Business in One - $74.95 Federal (Free efile
   included/State additional)
   Start for Free Pay when you're satisfied

   If you’re a sole proprietor, consultant, contractor or single-owner LLC, TurboTax Home &
   Business will get you the biggest tax savings.

   Business Corporations,         Partnerships     &   LLCs    -    $109.95     Federal   (Free   efile
   included/State additional)

   If you have a corporation, partnership or multi-member LLC, TurboTax Business will
   maximize your business tax deductions.

   Craigslist provides free* local classifieds and forums for jobs, housing, for sale, personals,
   services, local community, and events.
   *All craigslist postings are free, except for:
   Job posts in the San Francisco Bay Area - The fee for posting a job in the SF Bay Area is $75. This
   fee pays for one job in one category (one job posted in two different categories would cost $150.)
   Job posts in Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Los Angeles, New
   York, Orange County, Philadelphia, Phoenix, Portland, Sacramento, San Diego, Seattle,
   South Florida, and Washington DC - The fee for posting a job in these cities is $25. This fee pays
   for one job in one category (one job posted in two different categories would cost $50.) – Starting at $99 per job posting (dependent upon type and location)
   The more jobs you post, and the longer you keep the posting up (30 days, 60 days, etc.) –
   the prices per posting go down. – Start at $419 per job
   The more jobs you post, and the longer you keep the posting up (30 days, 60 days, etc.) –
   the prices per posting go down.

   Yahoo HotJobs – Start at $189 (depending on location)
   The more jobs you post, and the longer you keep the posting up (30 days, 60 days, etc.) –
   the prices per posting go down.


                                                                   Table of Contents  Index
 AP P ITY SL A P! - Reduce liability and improve the quality of your hires. Monster makes
 background checking easy.


 Manage Staff Leave Online, Affordable Powerful and Easy.

 Automate Leave Requests
 Perq is designed to help you:
     Request time off
     Approve and decline requests
     Customize company leave rules
     Automate accrual and rollover
     Create office holiday schedules
     Monitor leave allowances

 Plan Time Off
 Employees can user Perq to:
     View Company Leave Policies
     Submit Leave Requests
     See Impact on Leave Balances in Real Time
     See a Shared Leave Calendar
     View and Modify their Leave Requests
     Monitor their Available Time Off

 Manage Leave Status
 Managers can use Perq to:
     Be notified of new requests
     Approve or decline leave requests
     See simple or detailed views of requests
     See shared calendar of all requested leave
     Work requests bulk or on individual basis
     Leave a message with your response

 Customize Company Policy
 Policy-Makers can use Perq to:
      Define Vacation, Sick, and Personal leave
      Set up automated accrual and rollover
      Schedule company closed dates
      Schedule federal and floating holidays
      Define Bereavement and Medical leave
      Set many Leave Types or just one—up to you!

 Simplify Company Records

                                                        Table of Contents  Index

Administrators can use Perq to:
    Create accounts for new employees
    Confirm accounts created by employees
    Set leave benefit levels and permissions
    Enter and edit employee information
    View and override employee leave balances
    Easily keep accounts current

Works with iCal, Outlook, Google, and more

3 Users - Free
Up to 10 Users - $9/mo
Up to 25 Users - $20/mo
Up to 50 Users - $39/mo
Up to 100 Users - $75/mo
100+ Users - $75/mo + $1 per additional user

Your online company time-off tracking and management solution!

Easy to Use and Scalable
Secured 100% web-based application
Simple, easy-to-use interface
Ideal for managers and employees
Scalable for companies of all sizes
Real-time Time-Off Calendar Views
Visibility into employee time-off balances
Zoom into the calendar by month, week, or day
View every day which employees are absent
View time-off requests
Add your own holiday calendar
Time off calculations based on your specific calendar year
Useful Reporting
Print reports for easy sharing
View time-off balances, time-off requests and employee details
Information can be exported to multiple formats for further analysis
Valuable report data for various departments (i.e. Human Resource or Payroll)
Online Simplicity
Submit time-off requests online
Approve, reject or cancel time-off requests online
Automatic email notifications of time-off requests, approvals, and rejections
Eliminate Errors and Employee Abuses
Audit trails of all requested, approved and rejected time-off are taken
Automatic accruals of employee time-off
Maximum cap on time-off accruals allow administrators to easily regulate employee time-off

                                                        Table of Contents  Index

   Data Integrity
   All information is backed up to a dedicated server every night
   Provides a central location for time-off data
   Your information will never be shared with anyone!
   Highly Flexible and Configurable
   Add custom employee types (i.e., part time, full time, contractor)
   Add custom employee categories (i.e., departments, projects)
   Add custom time-off types (i.e., vacation, paid time-off, personal days, sick days,
   appointments, maternity leave)
   3 levels of users (Administrators, Managers, Employees), each with their own different
   Ability to define Non-Leave days (days where employees cannot request time-off)
   Banked Time
   Employees can request to have additional time added to their balance
   Approved banked time can be add to any employee's custom time off type balance
   Improved Requests Visualization
   Administrators or managers now have visibility into amount of time-off already approved
   Improved visibility provides a complete picture of an employee's time-off balance
   Simplified employee time-off management
   Other Valuable Features
   Ability to choose your calendar year start date
   Employee categories color coding
   Ability to upload your company logo to personalize the interface
   Ability to set time-off reminders

   All Plans Include*
   User Categories/Depts - Unlimited
   Time-Off Types - Unlimited
   SSL Encryption *

   *Free and Basic Plans do not include Reminders
   *Free Plan does not include SSL

   30 Day Free Trial

   Free                 Basic                Plus                 Premium              Supreme               Extreme
                        $15/mo               $25/mo               $50/mo               $80/mo                $180/mo
   Employees-Up to 3    Employees – 15       Employees - 30       Employees - 65       Employees - 150       Employees-500
   Managers - 1         Managers - 2         Managers - 5         Managers - 10        Managers - 25         Managers -
   Administrators - 1   Administrators - 1   Administrators - 2   Administrators - 5   Administrators - 10   Unlimited

   Should you set up shop on the Internet? You absolutely should! If you don’t, you are either
   crazy or lazy. Launching a web store lets you sell to a global audience, seven days a week,
   365 days a year!

                                                                              Table of Contents  Index

According to a survey by Forrester Research and; U.S. retailers’ online sales rose
11% on average in the first quarter of 2009, and the average growth for gross online sales
in Q3 of ’09 compared to Q3 of ’08 was 16%.

Not sure what those statistics actually amount to. Well, let’s take a look at the 2009 holiday
season (11/1-12/24). According to comScore, a web statistics company, e-commerce sales
rose by 5 percent, enough to break $27 billion in on-line business – and that’s in just a little
over a month’s time!

Most customers, even if they don’t currently shop online, began their research online, which
means you will still get the exposure and if you have a quality website and product or
service, the more opportunity you will have to convert those researchers into buyers.

Though selling online can be lucrative, it can also be frustrating. Creating your website,
getting people to visit your website, keeping them engaged and getting them to come back
are all equally important.

Whether you are a programmer or just a beginner – you will find that there are a number of
resources available to make setting up shop simple, which in turn, will make your life easier
and more profitable!

Increase online sales using Google Checkout

Google Checkout is a fast, secure checkout process that helps increase sales by bringing
you more customers and allowing them to buy from you quickly and easily with a single

Attract new leads - Google Checkout users click on ads 10% more when the ad displays
the Checkout badge, meaning more traffic to your site.

Convert more sales - A fast, convenient checkout process helps Google Checkout users
convert 40% more than shoppers who have not used Checkout before.

Protect yourself from fraud - Checkout's Payment Guarantee protects 98% of Checkout
orders on average – when an order is guaranteed, you get paid even if it results in a

Ways   to Integrate:
       Email invoices
       Buy Now buttons
       Checkout shopping cart
       Third-party shopping carts

No monthly, setup or gateway fees

                                                           Table of Contents  Index

Monthly Sales Through Google Checkout       Fees Per Transaction
Less than $3,000                            2.9% + $0.30
$3,000 - $9,999.99                          2.5% + $0.30
$10,000 - $99,999.99                        2.2% + $0.30
$100,000 or more                            1.9% + $0.30

Get Paid - Accept online payments for items you sell

Perhaps the best-known payment system, PayPal allows websites to receive and send
money electronically. Business owners and customers find PayPal easy to use - and secure.

Build Your Online Business With PayPal - When you signup for PayPal, you can start
accepting credit card payments instantly. As the world's number one online payment
service, PayPal is the fastest way to open your doors to over 150 million member accounts
worldwide. Best of all, it's completely free to sign up!

Website Payments Standard

       Simple setup - no need to be (or hire) a computer genius
       Affordable and competitive rates
       Accept credit card payments on your website in minutes
       Get paid for items you sell on classifieds or ebay
       Buyers don't even need a PayPal account
       Major credit cards accepted
       No setup charge or monthly fees

Add a Payment Button
You don't need advanced programming skills to set up your button.

Choose a Button:

•   Buy now - Sell Single Items
•   Add to cart - Sell Multiple Items
•   Subscribe - Accept Recurring Payments
•   Donate – Accept Donations

For a Third-Party Shopping Cart:
PayPal partners with hundreds of popular shopping cart providers for easy integration. To
get started, sign up for a PayPal Business Account and follow your cart provider's
instructions for PayPal integration.

Advanced Integration (HTML/API)
If you're comfortable with HTML coding, get help writing your own payment buttons. They
have API tools for developers, too.

                                                         Table of Contents  Index

Transaction fees for domestic payments
It's always free to send money to friends and family when you use your PayPal balance or
bank account. Fees apply only if the sender uses a credit or debit card, or if you receive any
payment for goods or services.
There are also:
     No monthly fees to maintain a PayPal account*
     No setup fees.
     No gateway fees.
     No fees for multiple eBay and merchant tools.

*Does not apply to Website Payments Pro or Virtual Terminal.

Fees for receiving purchase payments
Fees to receive payments for purchases of goods and services vary depending on monthly sales

Purchase payments received (monthly)

$0.00 USD - $3,000.00 USD                                      2.9% + $0.30 USD

$3,000.01 USD - $10,000.00 USD                                 2.5% + $0.30 USD

$10,000.01 USD - $100,000.00 USD                               2.2% + $0.30 USD

> $100,000.00 USD                                              1.9% + $0.30 USD

 Does not apply to Website Payments Pro or Virtual Terminal.

Website Payments Pro
Process credit cards directly on your website with Website Payments Pro, a merchant
account and gateway in one
Customers Make Payments on YOUR Site (rather than link to PayPal)

Credit Application Required – See site for details

Affiliate Software
Affiliate programs can draw new shoppers to your site. They tap into the power of popular
blogs, product review websites, shopping directories, and more to send potential customers
your way.

Check out these pre-integrated PayPal affiliate software partners to help you build a
successful affiliate program.

          AceFlex B2C                                                         DirectTrack

          Advanced Marketing System                                           Earth Skater Custom E-Commerce


                                                 GroundBreak Ultimate Affiliate

                                                                                  Table of Contents  Index

       Affiliate Tracking Network         

       AffiliateWiz                                 MyReferer

       AllAffiliatePro                              PayDotCom

       AShop Affiliate Sales                        Topica Email Publisher

       AffiliateShop                                YOURcom


Checkout by Amazon is a complete checkout and payments solution for e-commerce
retailers. Your customers use shipping addresses and payment methods stored in their accounts to checkout on your website

Amazon Simple Pay is a set of payment-only products that allow your customers to use
payment information from their account to pay for digital goods, services,
donations, subscriptions and marketplace transactions.

You can send money to any recipient with an email address, mobile phone number, or alias.

The sender can make a payment from the website using Amazon WebPay by knowing your
email address, mobile number, or alias. Alternatively, they can send money from their
mobile phone with Amazon TextPayMe.

There are no start-up charges, monthly charges, hidden fees, or long-term contracts when
using Checkout by Amazon.

Fees are assessed on a per-transaction basis and vary depending on the transaction
amount. They are based on a percentage of the transaction amount plus a per transaction

For Transactions >= $10:
2.9% + $0.30 for all transactions

Volume Discounts

2.5% + $0.30 for all transactions for monthly payment volume from $3k-$10k
2.2% + $0.30 for all transactions for monthly payment volume from $10k - $100k
1.9% + $0.30 for all transactions for monthly payment volume over $100k

For Transactions < $10:
5.0% + $0.05 for all transactions

Send and receive money from your computer or mobile phone using information from your account.

                                                        Table of Contents  Index


 Amazon TextPayMe is part of Amazon Payments

 Amazon TextPayMe enables users to send and receive money using their mobile phones.
 You can send and request mobile payment, check account balance, and perform other
 account management functions. You must activate your mobile phone number before you
 can take advantage of all of the mobile payment features.

 Wireless carriers supported:
 Midwest Wireless
 Nextel Communications
 Sprint PCS
 Verizon Wireless
 Virgin Mobile

 Sell With BOKU
 Make more money on your digital goods

 Fast: live in days, not months
 Flexible: price and design control
 Service: APIs that match your needs

 Just integrate a “Pay by Mobile” button anywhere in your website experience. A customer
 clicks the button, enters their phone number, and completes a transaction by replying to a
 text message. Customers don’t have to leave your site or register… it takes just seconds to

 Revenue Opportunity
 Because mobile payments are easy, safe, fast and accessible, they help you capture billions
 of card-hatin' customers around the world. Yeah, your per-sale margin is lower with mobile
 (hey, those carriers take a cut), but the pie is more than few slices bigger. And everyone
 likes a bigger pie.

                                                         Table of Contents  Index

Diagram compares conversion rates for mobile vs. credit card. Starting with 1000
customers, at a 60% conversion rate, that means 600 customers complete your payment
flow. Even if the fees are 35%, your overall slice still comes out to $3900 compared to $686
for credit card transactions.

BOKU’s fee is a percentage of each transaction as detailed in the BOKU Publisher
Agreement. The minimum monthly BOKU fee is $1,000. The fee minimum will be waived for
the first three months to allow publishers to implement and deploy BOKU.

Mobile carriers do take a decent-sized fee, which ranges from 25-45% depending on
country and carrier.

Contact for more information

Worldwide payments charged to phone bill

Lift your revenues with real time payments with 3 billion consumers in 200 countries

More revenue - no credit card needed
Whether you're an established online business or a brand new startup, accepting DaoPay is
almost certainly the easiest way for you to instantly grow your business without any
significant development or marketing investment.
Because although you might already accept all the major credit cards and even PayPal,
chances are you are missing out on a signi  ficant number of people who’d like to pay you -
but can't. Which is like saying "No, thank you" to your customers (just not as polite).
And it's not that they don't like your products, they really do; they just don't feel
comfortable sharing their credit card number over the internet because they're concerned

                                                         Table of Contents  Index

  about their privacy. Or they don't have a credit card, which is still very common outside the
  United States.
  Charging the phone bill
  With DaoPay, customers can charge your product to their phone bill. They just dial a service
  number and without ever giving away any personal or financial information, they hold the
  line for a minute or two until the product price has been charged to their bill. Probably the
  only way to make buying easier is to pay by SMS. Which is why they do that, too.
  Reach additional audiences
  Customers enjoy DaoPay because it's so convenient and at the same time it's more secure
  than any other payment method. No credit cards, no bank accounts or any other contracts -
  just dial a number or send an SMS and you're all set. And, of course, everyone has a
  telephone - there are more than 3 billion worldwide, twice as many as there are Visa cards,
  and even fifty times as many as PayPal accounts. By adding DaoPay as a complementary
  payment option, you reach more people and receive more payments than with any other
  payment method alone.

  Pricing: Fees are high and vary by country, but this is an emerging trend

  Example (at time of this writing):
  United States
  Price - $5
  Payout - $3 (60%)


  They help you sell online

  E-junkie Shopping Cart for selling downloads & tangible goods

  Shopping cart for selling downloads and tangible goods with PayPal, Google Checkout and

        Digital storage & delivery for files & codes
        Supports multiple payment processors
        Copy-paste Buy Now and Shopping Cart buttons
        Supports variants for tangible products
        Shipping and packaging calculator
        Sales tax and VAT calculator
        Packaged products
        Inventory management
        Product promotion
        Discount codes
        Affiliate management

                                                           Table of Contents  Index

      Autoresponder, updates & newsletters
      Sales tracking, built in support for Google Analytics
      Customization
      Download link renewals
      Easy integration with 3rd party and custom services
      Logs & email notifications

30 Day Money Back Guarantee
They charge by the number of products on your site:
Pricing ranges from: $5/mo for 10 products to $265/mo for 7,999 products

The easiest way to open an online store

      Fully Hosted
      Easy and Versatile Product Management – Organize products via drag and drop
      Feature Rich Administrative & Reporting Tools – See which customers have
       abandoned their shopping carts
      Marketing & Affiliate System
      Flexible Design with Customizable Templates in Any Language
      Shipping & Tracking & Labeling Features, including downloadable products
      Payment Collection including debit and credit cards, gift cards, checks, PayPal and
       Google Checkout
      Social Store Builder – Add your products to your Facebook or MySpace account
      Security with SSL Encryption
      Live Update with free software upgrades

14 Day Free Trial
No fees, commitment or credit card

Steel                Bronze               Silver               Gold                 Platinum
$24.99/mo            $39.99/mo            $59.99/mo            $99.99/mo            $159.99/mo
25 products          250 products         1000 products        5000 products        Unlimited products
1GB data transfer    3GB data transfer    5GB data transfer    15GB data transfer   25GB data transfer
$49 setup fee        $49 setup fee        $49 setup fee        $49 setup fee        $49 setup fee
$50 AdWords credit   $50 AdWords credit   $75 AdWords credit   API access           API access
                                                               Premium Support      Premium Support
                                                               $100 AdWords         $100 AdWords
                                                               credit               credit

There are extra fees for services such as web design and payment processing.

                                                               Table of Contents  Index

       Pick a plan
       Choose a theme or design your own
       Add Products
       Select a payment gateway
       Start selling

100% Customizable
Edit all of your online store's HTML & CSS to make it look exactly how you want. You can
also edit existing templates using the Theme Editor.

Your own domain name

Use any domain name with your online store. If you don’t have a domain, use the free domain created for you during signup.

Forget the boring stuff
Everything is set up for you including hosting, SSL certificates, and security enhancements.
You also get free automatic updates so your online store is always up to date.

You don’t have to be a web designer or even know HTML. It is easy to set up an online store
with Shopify by utilizing one of their basic design templates.

Please note, Shopify doesn't offer payment processing, so you will have to sign up for a
service like PayPal Website Payments or Google Checkout.

All Plans Include:
Custom Domains
SSL Checkout
Unlimited Bandwidth

No Setup Fee

Basic                  Professional           Business               Enterprise             Premier
$24/mo                 $59/mo                 $99/mo                 $249/mo                $699/mo
Transaction Fee - 2%   Transaction Fee - 1%   Transaction Fee - 1%   Transaction Fee- .5%   Transaction Fee - 0%
Max SKUs - 100         Max SKUs – 2,500       Max SKUs – 10,000      Max SKUs – 25,000      Max SKUs – 50,000
Storage – 100MB        Storage – 500MB        Storage – 1,000MB      Storage – 2.5GB        Storage – 5GB
AdWords credit- $25    SSL Admin              AdWords credit- $50    Real-Time Stats        AdWords credit- $75
                       Discount Codes                                AdWords credit- $75
                       AdWords credit- $50
                                                        Business, Enterprise and Premier Also Include:
                                                                       Discount Codes
                                                                       Carrier Shipping
                                                                       Real-Time Stats

                                                                     Table of Contents  Index

Basic              Professional       Business           Enterprise           Premier
                                                            SSL Admin

The easy way to sell online

It's very easy to customize - Designers have full access to HTML and CSS via FTP, as well
as the QuickEdit and diff tools. Business owners can choose from over 50 store designs and
use the Drag & Drop Design Mode to customize the layout of their store.
Sell products online, no learning curve - It couldn't be easier to sell products online with
BigCommerce. The getting started wizard helps you get your online store and shopping cart
up fast and there are dozens of step-by-step videos if you get stuck.
Their software is optimized by SEO experts - BigCommerce is the only e-commerce
shopping cart software reviewed by the world's #1 SEO guru Aaron Wall. Aaron's feedback
was incorporated into the software, meaning you've got a better chance of outranking your
competitors on Google.
Reports to make you more money - With over 25 business intelligence reports built in
(such as top selling products and average revenue per order), Big Commerce helps you
make better decisions which mean more money in your pocket with less work.
No transaction fees — ever! - Unlike other e-commerce shopping cart software they don't
penalize you for selling more. They never charge transaction fees and have no hidden costs.
What you see really is what you get.

Your data is safe and secure - They protect your store and data with the same military-
grade security and encryption that the big banks use, and they have a 99.99% average
uptime track record.

15 Day Trial

Bronze             Silver             Gold               Platinum             Diamond
$24.95/mo          $39.95/mo          $79.95/mo          $149.95/mo           $299.95/mo
$49.95 Setup Fee   $49.95 Setup Fee   $49.95 Setup Fee   $49.95 Setup Fee     $49.95 Setup Fee
100 Products       500 Products       1,000 Products     Unlimited Products   Unlimited Products
3 Staff Logins     10 Staff Logins    20 Staff Logins    50 Staff Logins      100 Staff Logins
2GB Bandwidth      3GB Bandwidth      5GB Bandwidth      15GB Bandwidth       30GB Bandwidth
200MB Storage      300MB Storage      500MB Storage      1GB Storage          3GB Storage

                                                         Table of Contents  Index

     •   Secure Shopping Cart so your customers can order with complete peace of mind.
     •   Automate your product management
     •   Offering multiple payment options to your customers. Wahmcart works with most
         popular credit card merchant accounts.
     •   Unlimited autoresponders, newsletters and mailing lists to help you follow up
         automatically with your customers or prospects.
     •   Digital product delivery so you can be free of manually emailing customers eBook
         orders and customers receive their purchases without waiting.
     •   Tracking system so you know exactly which promotional efforts are paying off and
         which are dead in the water, never to be repeated again.
     •   Affiliate management system so you can have a team of people selling for you even
         when you aren’t working.
     •   Consulting and implementation - too busy with running the business? Not a problem.
         Wahmcart is available to get you off to the right start.

  14 Day Risk Free Trial for only $1
  Monthly - $39.99
  Quarterly - $107.97 (Save $16)
  Six Months - $191.95 (Save $48)
  Annually - $399.90 (Two months free)

  Sell on Amazon

        Reach tens of millions of shoppers
        Sell in over 25 categories
        Decide who ships
        Choose the plan that best suits your needs

  See site for plan and pricing information


                                                         Table of Contents  Index

  Fulfillment by Amazon

  Send your products to one of 20+ Amazon warehouse locations around the country. When
  an order is placed Amazon will ship your products for you

  You can use the service whether or not you sell your products; however, all
  products are packaged in Amazon-branded boxes. The packing slips will denote the
  merchant's name as well as Amazon's.

  Fulfillment fees vary depending on the type of item (Media or non-media), its dimensions
  and weight, and the shipping method used. See site for details.

  Affiliate Marketing is an Internet-based marketing practice in which a business (or
  merchant) rewards one or more affiliates for each visitor (customer) it refers.

  Basically, affiliate marketing is receiving a commission from a business for referring a
  customer, who then makes a purchase. Once that customer has purchased, the affiliate
  marketer is paid a commission for the sale.

  Also, many merchants pay recurring commissions, which means the affiliate marketer can
  receive a commission from the same account every time that customer pays the merchant.

  Businesses/Merchants/Advertisers promote their products or services.

  Publishers/Affiliate Marketers/Affiliates advertise the merchants’ products or services and
  get paid commissions on any sales that were referred by them.

  Commission Junction is a global leader in Affiliate Marketing, Online Marketing, and Search
  Engine Marketing.

  An advertiser, also known as a merchant or retailer, is a website or company that sells a
  product or service online, accepts payments and fulfills orders. Advertisers partner with
  publishers to help promote their products and services

  Drive quality results and extend your reach by partnering with affiliate marketing's most
  productive network of publishers. Further increase sales by complementing your customized
  affiliate marketing program with a fully-managed and integrated, comprehensive search
  engine marketing solution.

  Advertisers pay to activate their programs and must also meet a monthly minimum in
  transaction revenue or pay a monthly fee if the minimum is not reached. To set up their

                                                          Table of Contents  Index

programs, advertisers must have creative to advertise their products or services, in the
form of banners, text links, or product links. They recommend that advertisers have a
dedicated person or resource to manage their programs for the best results.

Contact for Pricing

Publishers – Make Money Promoting Products and Services
A publisher, also known as an affiliate or reseller, is an independent party that promotes
products and services of an advertiser in exchange for a commission on leads or sales. A
publisher displays an advertiser's ads, text links, or product links on their website, in email
campaigns, or in search listings. Signing up as a publisher is a free service.

LinkShare is a leading provider of full-service online marketing solutions specializing in the
areas of Search (SEM), Lead Generation and Affiliate Marketing. As the online marketing
industry continues to evolve at a fast pace, advertisers and publishers are turning to
LinkShare for technology innovation, experience and a passion for driving results.

Advertisers - Affiliate Marketing Programs
If you need help finding and retaining new customers, they can help. They offer expert
management of your search marketing investments, comprehensive campaign management
for lead generation, and a wide range of solutions for establishing and growing successful
affiliate marketing programs. They will fine-tune solutions for your business as they work
closely with you to meet your objectives and exceed your expectations.

Contact for Pricing

Publishers - Affiliate Marketing Solutions
Each day hundreds of Publishers join the LinkShare Network and choose to spend their
valuable time using LinkShare tools and technologies to help build their business. When you
become part of the LinkShare Network you have an opportunity to establish and sustain
profitable relationships with some of the most recognized brands in the world. No matter
what your business model – opportunity awaits.

The Web's Most Trusted Digital Marketplace

For Affiliates:

                                                           Table of Contents  Index

There are no monthly charges, but there is a $2.50 pay period processing charge for every
payment that ClickBank issues to you. You can adjust the account balance at which
ClickBank pays you at any time by adjusting your Payment Threshold.

For Vendors:

Activation Charge
For vendors that want to sell their products through ClickBank, they charge a one-time
$49.95 activation charge that must be paid upon approval of your first product. Please note
that this amount is only charged once your product is approved, so if ClickBank does not
accept it for any reason, you will not pay anything.

Transaction Charges
Each time you sell a product through ClickBank, they purchase the product from you at
wholesale price, which for standard products is 92.5% of the approved retail price. In
addition, ClickBank charges $1 per transaction. Therefore, on each sale ClickBank effectively
keeps 7.5% plus $1. This takes place before affiliate commissions are paid out.

Here’s an example:
Your product sells for $100.
ClickBank purchases the product from you for $91.50. (92.5% of $100, minus $1)
You have chosen to pay a commission of 50%, so 50% of the remainder goes to the
referring affiliate, which equals $45.75.
You earn $45.75 on the sale.

Other Charges
There are also charges for revoked sales and dormant accounts.

Dormant Account Charges
Accounts with a positive balance but no earnings for an extended period of time are
considered dormant. Dormant accounts are subject to a charge of $1 per pay period after
90 days of no earnings, $5 per pay period after 180 days of no earnings, and $50 per pay
period after 365 days of no earnings.

Increase your sales, develop a trusted sales force.

Performance Marketing is one of the most powerful and effective customer acquisition tools
available to an online Merchant. As a Merchant - you decide the commission structure to
pay - and only pay when results come in.

Established in 2000, ShareASale provides award winning technology and service which will
enable you to connect with a network of established Affiliates as well as recruit new ones to
your program.

Pricing: (See site for details):
Network access fee - $550 (one time)

                                                         Table of Contents  Index

  Minimum deposit - $100 (used to pay commissions)
  Transaction fee – 20% (Fees are based on the payout rate. For example, if you pay an
  affiliate $1 per lead, you pay 20% or $0.2 - Minimum of 1 cent per
  Monthly Minimum - $25
  In a given month, if your account does not generate a minimum of $25 in fees to
  ShareASale, your account will be charged the difference. There is a grace period.

  They understand that affiliate programs take time to grow, so they offer the following grace
      • Prior to activation on the network – No minimum fees
      • Up to 60 days after activation – No minimum fees
      • 60-120 after activation - $10 minimum per month
      • 120+ after activation - $25 minimum per month

  Monthly minimum billing will begin on the 1st of the month following your grace period, so your actual grace
  period may be a little longer depending on what day of the month your account is activated.

  Real time reporting and on-time payments

  There are currently over 2,500 Merchants plugged in to the ShareASale Network. Each of
  these merchants has a different type of product that they are selling - and each is ready to
  commission you on that sale if you bring a customer to them.

  The idea - and the implementation - is simple. You decide which merchants to promote and
  how to promote them, and when commissions are generated, you can see your stats in real-
  time. All payments are consolidated from the programs you participate in, and are paid with
  one check or direct deposit by ShareASale.

  ShareASale has a strict "No Software" policy which means you will not have to deal with
  affiliates utilizing Adware, Toolbars, or other desktop software.

  According to DMA’s 2008 report email marketing returns $43 for every $1 spent on
  advertising. Not to mention the money you can save on paper and postage!

  Earlier we talked about gathering your list of opt-in subscribers (See form designers).
  Whether you want to announce a new product, let your customers know about a sale, or
  simply keep in touch by letting your customers know how important they are to you - email
  marketing is still one of the best ways to interact with customers and certainly more
  permanent than social networking (as your status updates disappear quickly, but emails can
  stay in their inbox forever…). So, once you have a list, you will need to use it!

                                                                     Table of Contents  Index

Grow your business today with an industry leading email marketing provider

   1. Send Emails In Minutes – No technical expertise needed!
   2. Choose from hundreds of designs or use your own HTML.
   3. Then select recipients and send... it's that easy!

See Who Responds – Track your success in real time. See who opens, clicks, compare
campaigns, measure ROI and more...
Grow Your List – Utilize the free subscriber form widget to help you collect email
addresses and other details from your website or blog visitors.
Save Money – Choose the payment method that works best for you. Pay as you go, or
send unlimited emails with a low monthly subscription.

30 Day Risk Free Trial – Send 100 emails for free!

Monthly Pricing – Mail Unlimited

Email List Size – Price Per Month:
Up to 500 - $10.00
501-2000 - $28.00
2001-4000 - $46.00
4001-8000 - $72.00
8001-16000 - $120.00
16001-25000 - $150.00
25001-40000 - $240.00
40001+ - Contact for a custom quote

10% off when you purchase a 6-month subscription
15% off when you purchase a 12-month subscription

Pay As You Go
Purchase blocks of email credits that rollover to the next month if unused. Take advantage
of discounted rates when you buy in bulk. One email credit equals one email recipient.

# of Emails Sent – Cost per email – Cost per 1,000
1-1000 - .015 - $15.00
1001-2500 - .013 - $13.00
2501-25000 - .012 - $12.00
25001-50000 - .01 - $10.00
50001-100000 - .0085 - $8.50
100001-500000 - .0075 - $7.50

                                                        Table of Contents  Index

500000+ - Contact for a custom quote

Note: Email credits expire 12 months after the purchase date.
You can either "pay as you go" on a per campaign basis or you can "buy in bulk" and subtract from a total amount
of credits as you mail.

Email marketing software that makes it easy to create professional HTML email campaigns
with no tech skills.

Easily create the message that's right for you - You don't need special technical or
design skills to create html emails. If you can cut, paste, point and click, you're good to go!
Customize it to make it look like your brand - Start with any of the 400+ professional
email templates, then make it your own with your logo, colors, and photos. Use your own
imagery to start from scratch, or get help with their custom services.
Build and grow your own email list – They’ll show you how to build, manage, and grow
a permission-based email list. Get started with as few as 5 email addresses then invite
people to join your mailing list or refer their friends, and watch your contacts grow!
Get your email in their inbox
Constant Contact's deliverability rate is consistently over 97%. They keep their relationships
with internet providers strong and offer content-scanning tools to get your message straight
to your contact's inbox – not a SPAM filter.
Track your results
See who's reading your emails and clicking on your links in real time, and track the
performance of all of your Email Marketing communications over time.
Get live help from real people
Get FREE, unlimited personal coaching and support – by phone, email, chat and in person.

Monthly pricing includes unlimited emails
Up to 500 - $15.00
501-2500 - $30.00
2501-5000 - $50.00
5001-10000 - $75.00
10001-25000 - $150.00
25001+ - Call for pricing

Pre-pay discounts:
6 months - Save 10%
12 months - Save 15%

                                                                     Table of Contents  Index

Email Marketing easy as 1, 2 Free

Creation Features
Email Setup Wizard
Add Images, text and hyperlinks
Email Footer (Unsubscribe Link)
Create HTML Messages
Create Messages from Template
Image Hosting
Basic Formatting
Supports Unicode
Contact Management Features
View Unsubscribed Contacts
Remove Unsubscribed Contacts
Group Your Email Contacts
Automatically Detect Duplicate Emails
Required Opt-in
Add Custom Demographics
Email Sending Features
Campaign Scheduling
Test Emails
Campaign Reporting Features
Sent Emails
Delivered/ Undeliverable
Bounced Emails
Export/ Download Reports
Compare Message Reports

Free Plan
Send up to 100 email newsletters per month

Flex Plan - $6.95 per campaign
Up to 10,000 emails per campaign

Unlimited Plan - $12.95 per month
Unlimited number of campaigns per month
Up to 10,000 emails per campaign

Powerful Email Marketing – Home of the Forever Free Pricing Plan!

      Build and Manage Your Email List

                                                        Table of Contents  Index

      Design HTML Email Campaigns
      Send Emails with Confidence
      Track and Analyze Email Marketing

Track Opens, Clicks, and Way More
MailChimp tracks everything for you. See who opened, what they clicked, who bounced,
how many times people forwarded your awesome campaign, who didn't open, and more.
Mmmm, Pie Charts
Compare Your Stats to Others in Your Industry
Click overlay reports show you what they're clicking on
Stats and Reports
If accountability and ROI are important to you, MailChimp keeps you on top of your email
marketing performance with awesome reports. Show your boss you deserve that promotion!
See where in the world subscribers are opening from
ROI stats show you revenue generated and goals completed
Get updates about your email campaigns via RSS
Automagic List Management
Easily import existing lists from Excel, Salesforce, Highrise and more. They’ll automatically
handle duplicates, bounces, opt-ins and unsubscribes. Your subscribers can even change
their email and manage their own preferences.
Importing lists as easy as copy, paste, click!
See who opted-in, bounced, and unsubscribed.
Target subsets of your list with free segmentation tools
Bullet-Proof HTML Emails
Built-in tools help you design and deliver great looking HTML email campaigns that actually
work. No fugly templates, just professional header graphics, fonts, and color palettes to
customize the perfect email. If you're a professional designer, you can upload your own
Campaign Preview and Spam Checker
Tools for Designing Professional Headers
Color Suggester Grabs Colors from Your Website
Free Subscribe Forms
Design snazzy signup forms with your own colors and logos then embed them into your
website or blog. They'll provide all the code you need. After that, they’ll manage all
subscriptions automatically for you.
Easy Form Builder (No coding required!)
They provide code to embed signup forms on your website/blog.
Built-in Translations for 25+ Languages

Forever Free!!!
0-500 Subscribers
3000 Emails per month
$30 per Month
501-2500 Subscribers
$50 per Month
2501-5000 Subscribers
$75 per Month
5001-10000 Subscribers
$150 per Month
$240 per Month

                                                         Table of Contents  Index

See site for high volume pricing

All paid plans include unlimited emails

Pay-as-you-go Pricing:

Prepay   Credits    Price Per Email
$9       300        $0.03
$30      1,000      $0.03
$60      2,000      $0.03
$100     5,000      $0.02
$150     7,500      $0.02
$200     10,000     $0.02
$250     25,000     $0.01
$500     50,000     $0.01
$750     75,000     $0.01
$1,000   200,000    $0.005
$1,875   375,000    $0.005
$2,500   500,000    $0.005

A powerful email marketing platform that does almost anything

Feature Packed
Powerful features for composing, sending, and tracking mass email marketing campaigns.
Extreme Email Delivery
A plethora of business email marketing tools and programs to ensure your email gets to the
Documentation and Videos
Detailed documentation and video tutorials to make learning JangoMail's email marketing
software a snap.
Database Connectivity
No need to export/import data. Connect to almost any database, anywhere.
Competitive Pricing
Enterprise level personalized email marketing software, priced for small businesses.

Private Label
Email Deliverability
Sender Score Certified
Transactional Emails
Trackable SMTP Relay

You can schedule the email to send at an exact time interval after the subscriber joins. For
-Send a greeting exactly 1 hour after a new member joins.
-Send a reminder at 9 AM, exactly 3 days after a new member joins.

                                                         Table of Contents  Index

Personalize with ease – Encoding of your email by extracting email addresses and other
fields from your own database is simple.

Free Trial – Send up to 50 emails per month
Standard (below)
Agency (see site for details)

Standard pricing is based on the number of emails you send per month and the number of
data bytes you transfer. All features are included with each service plan. When signing
up for an account, you will be asked to choose the service level that best fits your email

Monthly Fee                Number of Emails Per Month*

$0.004 per email
                           More than 5.0 Million emails
greater than 5.0 Million

$0.005 per email           616,000 to 5.0 Million emails

$3,200                     Up to 616,000 emails

$2,400                     Up to 330,000 emails

$1,600                     Up to 220,000 emails

$1,200                     Up to 120,000 emails

$800                       Up to 80,000 emails

$600                       Up to 45,000 emails

$400                       Up to 30,000 emails

$300                       Up to 18,000 emails

$200                       Up to 12,000 emails

$100                       Up to 5,000 emails

$50                        Up to 2,500 emails

$30                        Up to 1,000 emails

*Monthly allowance based off of 20KB size email messages. Additional data transfer may be
purchased at $1 per 10MB of data transfer. Unused email volume and bandwidth do not carry over
from month to month.

A minimum 3 month service agreement is required. The $500 setup fee is WAIVED if you sign up
before February 1, 2009.

                                                             Table of Contents  Index

Create and Track your email campaigns in style

Emma is a web-based service that includes everything you need to manage your email
marketing and communications from start to finish. It's a unique platform that combines
easy self-serve features, a custom-designed brand template, and personal assistance
whenever you need it.

   Audience features - Easily organize and manage your audience members while you
   grow your audience the right way.
   Campaign features - Easily create stylish campaigns, surveys and forms and let
   Emma's engine and relationships help you get great results.
   Response features- See how your audience members responded and use that
   knowledge to create more effective campaigns.


   •   Month-to-month service with no annual contract
   •   Flexible, adjustable pricing plans to suit your monthly sending volume
   •   10% off everything when you sign up for a year
   •   20% off everything for non profits who sign up for a year

Startups (Perfect for startup companies with up to 5 employees who've been in business 3
years or less)
$99 setup (a one-time investment that includes a customized template to give your new
company's emails a professional, branded style)

Emails a month:
1000 - $30
2500 - $45
5000 - $70
5000+-See Next Plan

Small Business (Perfect for small businesses, non-profits and organizations who care
about branding and style)
$249 setup (a one-time investment that includes a custom-designed template (they call it
your brand stationery) created just for you. Their team of professional designers will help
ensure your emails stand out in the inbox every time.

Emails a month:
1000 - $30
5000 - $45
7500 - $100

                                                         Table of Contents  Index

25000+-See Next Plan

Larger Sender (Perfect for: Organizations with larger lists looking for world-class delivery
and great customer service)
Setup starting at $399
A one-time investment that includes the creation of a custom-designed template to match
your website and branding, as well as list hygiene and database services to help you
manage your larger subscriber list (typically lists of 25,000 or more).

Emails a month:
25000 - $210
37500 - $280
50000 - $350
75000 - $480
100000 - $600
100000+-Custom Pricing

Quickly create and run your campaigns with powerful, easy-to-use email marketing tools.

Email Newsletters
Create, schedule and send visually stunning, engaging email newsletters. Choose from over
103 HTML templates, paste in your own HTML or use the built-in message editor.
Website Sign-up Forms
Turn anonymous website visitors into prospects. Create signup forms with the point-and-
click wizard - no need for a web designer!
Follow Up Autoresponders
Build lasting relationships with prospects using an automated sequence of personalized
Schedule message delivery for the days and time periods that you know your prospects are
most likely to read, click links and order products.
Email Web Analytics
Track who opens and clicks on your links with accurate, easy-to-read reports that show you
what works and what doesn't. Then segment subscribers and email those who clicked or
opened messages to increase conversion.
Send Blog Newsletters (RSS to Email)

                                                         Table of Contents  Index

The Blog Broadcaster automatically turns your RSS into email that you can send to readers
daily, weekly, monthly or whenever you have something new on your blog.


Account Plans (up to 500 subscribers)
Monthly – $19
Quarterly – $49 (Save $27)
Yearly - $194 (Save $33.96)

As Your List Grows
Prices below are billed monthly separate from your Account Plan

0-500 – Included in account plan
501-2500 - $10
2501-5000 - $30
5001-10000 - $50
10001-25000 - $130
25001+ - Contact

Mad Mimi is a simple, intelligent and powerful email marketing utility that anyone can use.

Create and send exquisite emails
    • Customizable Themes
    • Autoresponder
    • Outlook 2007 compatible
List Management
    • Unlimited number of lists
    • Customizable Web Form
    • Segmentation
    • Subscribe forms for your site
    • Bulk unsubscribe process
Reports & Tracking
    • Beautiful simple charts
    • Open & click tracking
    • Unsubscribe reports
    • Compare multiple campaigns
    • Export reports to Excel
    • Google Analytics integration
    • Forward-to-a-friend reports
    • Bounce reports
Delivery & Security
    • Human approval process
    • Secure servers

                                                          Table of Contents  Index

   •   Nightly backups
   •   24-hour delivery monitoring

All Plans Include:
Unlimited Emails
Unlimited Storage
Pro Authentication

All charges are billed monthly
Totally Free - 0-100 – Free
Basic - 101-500 - $8
Pro - 501-10,000 - $36
Silver - 10,001-50,000 - $189
Gold - 50,001-350,000 - $699

100 - Free
500 - $8
1,000 - $10
2,500 - $14
5,000 - $24
10,000 - $36
15,000 - $49
25,000 - $75
35,000 - $119
50,000 - $189
75,000 - $249
100,000 - $349
150,000 - $489
250,000 - $589
350,000 - $699

Easily Create, Send, and Track Your Email Messages with iContact!

   •   iContact was created to make email marketing easy. You now have the power to
       create permission-based email newsletters, surveys, and autoresponders with 98-
       99% deliverability.

   •   Track the performance of your email blasts at a glance with the charts and graphs
       that are populated in real time.

   •   Use one of the 250 professionally designed email newsletter templates or one of your
       own for beautiful permission-based email marketing campaigns.

                                                        Table of Contents  Index

     •    Easily set up, organize, and leverage your mailing list to boost your email marketing
          into overdrive!

     •    iContact combines sophisticated features such as surveys, autoresponders, and RSS
          feeds into one easy-to-use all-inclusive product.

 15 Day Free Trial (send 500 messages to up to 250 subscribers)

  Contacts      Monthly         Annual

  250           $9.95           $107.46

  500           $14.00          $151.20

  1000          $19.00          $205.20

  2500          $29.00          $313.20

  5000          $47.00          $507.60

  10000         $74.00          $799.20

  15000         $109.00         $1,177.20

  25000         $149.00         $1,609.20

  35000         $239.00         $2,581.20

  50000         $379.00         $4,093.20

  75000         $529.00         $5,713.20

  100000        $699.00         $7,549.20

 -Basic plans include sending up to six times your subscriber limit.
 -Sign up annually and save 10%
 -20% discount to all non-profit organizations

 What are feeds? You’ve probably seen "RSS", "XML", and "Atom" out there, but may not
 know what they are or how to use them when you find them.

 Feeds are a way for websites large and small to distribute their content well beyond just
 visitors using browsers. Feeds permit subscription to regular updates, delivered
 automatically via a web portal, news reader, or in some cases good old email. Feeds also
 make it possible for site content to be packaged into "widgets," "gadgets," mobile devices,
 and other bite-sized technologies that make it possible to display blogs, podcasts, and
 major news/sports/weather/whatever headlines just about anywhere.

 What Does This Mean?

                                                                  Table of Contents  Index

                You may recognize the universal feed icon or these "chicklets" from your
                favorite websites, blogs, and podcasts. These icons represent content in any
                format - text, audio or video - to which you can subscribe and
                read/watch/listen using a feed reader.

                There are more than 2,000 different feed reading applications, also known as
                "news aggregators"

               Publish your own feed: If you have a website, blog, audio/video content, or
               even photos, you can offer a feed of your content as an option. If you are
               using a popular blogging platform or publishing tool like TypePad,
               WordPress, or Blogger, you likely publish a feed automatically. Even other
               non-blogging sites like social photo-sharing service Flickr offer feeds of
content you produce that others can retrieve. There are also tools on the market that can
help transform traditional web content into the right format for distribution.

Google FeedBurner

FeedBurner provides custom RSS feeds and management tools to bloggers, podcasters, and
other web-based content publishers. Services provided to publishers include traffic analysis
and an optional advertising system. Though it initially was not clear whether advertising
would be well-suited to the RSS format, authors now choose to include advertising in two-
thirds of FeedBurner's feeds. Users can find out how many people have subscribed to their
feeds and with what service/program they subscribed with.

You will need to create a (free) Google account in order to utilize the service.

QuickStart Guides for Blogger, WordPress, TypePad, MySpace, Podcasting

Integrated RSS and Email Marketing

FeedBlitz automates turning publisher blogs and feeds into customized marketing
communications using integrated RSS feed management, Email marketing and Social Media

      Easy enough for a blogger to set up in seconds.
      Powerful enough for sophisticated corporate campaigns.
      Smart enough to deliver via RSS, email and social media.

RSS Feed Management

                                                           Table of Contents  Index

  Looking for a FeedBurner alternative? You found it. FeedBlitz your RSS for an SEO-friendly
  feed with comprehensive metrics, better customization, viral marketing and social media
  integration, filtering, merging and an instant mobile version too. All fully supported &
  integrated with FeedBlitz's leading email service.
  Email Newsletters
  Automatically create newsletters from your blog; send a newsflash; or build your own
  content with the editor. Track activity, segment your mailings, generate RSS & web
  archives, report in real-time and more. All at no extra cost.
  Increase audience engagement - set up a QuickPoll™ in seconds, or build a multi-step
  survey. Integrated with your list and with multiple privacy options, polls easily bridge the
  engagement gap between a visitors and subscribers.
  Forms and Widgets
  Free, easily integrated forms and widgets to convert visitors and search engine traffic into
  subscribers. Includes custom fields to capture lead demographics, CRM integration and a
  self-updating Subscription Center.
  Make your Mother proud and say "thank you." Reward new subscriptions with an online gift,
  coupon or white paper. Send follow up emails to maximize your customer contact and
  increase readership, sales and brand awareness.

  30 Day Free Email Marketing Trial

  Only email subscribers determine price
  RSS subscribers do not affect pricing

  Unique Email Subscribers – Monthly Fee
  0-9 - $1.49
  10-24 - $2.95
  25-49 - $3.95
  50-99 - $4.95
  100-499 - $9.98
  500-999 - $13.95
  1000-2499 - $29.95
  2500-4999 - $49.95
  5000-9999 - $75.00
  10000-14999 - $109.00
  15000-19999 - $140.00
  20000-24999 - $160.00
  25000-29999 - $195.00
  30000-34999 - $229.00
  35000-39999 - $250.00
  40000-49999 - $299.00
  50000-74999 - $349.00
  750000-99999 - $399.00
  100000-149999 - $499.00
  150000-199999 - $600.00
  200000+ - $100 per extra 50k subscriber block


                                                           Table of Contents  Index
    AP P ITY SL A P!

    Easily create branded contests, sweepstakes, coupons and quizzes and simultaneously
    launch them on Facebook, Twitter, Ning and your website.

    They provide simple tools to help you engage the 100s of millions of users of social network
    sites such as Facebook and MySpace*. Their web application allows companies both big and
    small to easily integrate branded interactive campaigns like sweepstakes, contests and give-
    aways with the viral features of the social web to create engaging campaigns that spread
    like wildfire.

    Create - Your company creates a branded interactive campaign using the easy-to-use
    software. Available campaign formats include sweepstakes, user-generated video, photo &
    essay-based contests and coupon give-aways.
    Distribute - Your branded campaign is simultaneously published within multiple social
    networks (e.g. Facebook, MySpace, Bebo) and on your company website.
    Engage - Users engage with your campaign via a widget on your website or applications
    within the social networks. Either way, they can invite their social network friends with a
    few simple clicks and generate activity feeds that promote your brand within the social
    Word of Mouth - For every contestant, scores of their social network friends may hear
    about and enter your campaign. They too can invite their social network friends and
    generate activity feeds, and so the word spreads.
    Data & Analytics - Measure performance quickly with the easy-to-use reporting feature in
    your Wildfire account, or download the raw data to perform your own custom analysis.

    Basic - $5 per campaign - 99¢ per day
    Standard - $25 per campaign + $2.99 per day
    Premium - $250 per campaign + $4.99 per day
    White Label – Contact for pricing

    Unless you opt for the white label campaign option or you are a Qualified Partner, all campaign entry
    forms have a Wildfire mailing list opt-in.


    Remember everything!

                                                                  Table of Contents  Index

Use Evernote to save your ideas, things you see, and things you like. Evernote makes it
easy to remember things big and small from your notable life using your computer, phone,
and the web

A fully searchable and accessible archive of your clippings!

Capture Everything
Chances are, if you can see it or think of it, Evernote can help you remember it. Type a text
note. Add a voice memo, Clip a web page. Snap a photo. Grab a screenshot. Evernote will
keep it all safe.

Organize (or let them do it)
Everything you capture is automatically processed, indexed, and made searchable. If you
like, you can add tags or organize notes into different notebooks.

Find anything fast
Search for notes by keywords, titles, and tags. Evernote magically makes printed and
handwritten text inside your images searchable, too.

Evernote Mobile: Available on most mobile devices (iPhone, iPod Touch, Android &
Blackberry). Text, Snapshot, Camera Roll or Voice Memo (which is great if you get an idea
while driving!)

Twitter       Integration          –    Easily      save    tweets     to    your    Evernote       account!

Both Plans Include:
Access to all versions of Evernote
Synchronization across platforms
Text recognition inside images

Free                                                       Premium
                                                           $5/mo or $45/year (save $15)
Monthly upload allowance - 500MB                           Monthly upload allowance - 500MB
File synchronization - Limited: images, audio, ink, PDF    File synchronization - Any file type *
Support - Standard                                         Search within PDFs
Security features – Standard                               Offline notebooks (iPhone/iPod)
Promotions and advertisements - Yes                        Support - Premium support
                                                           Security features - SSL encryption

                                                                      Table of Contents  Index

Free                                           Premium
                                               $5/mo or $45/year (save $15)
                                               Priority image recognition
                                               Promotions and advertisements – No
                                               Collaborate - Allow others to edit your notes and use as
                                               a powerful collaboration tool

*Total single note size cannot exceed 25MB.

Revolutionize your Web Research

Save - Save any web page content online to your Notefish page!

Organize - Drag & drop, color, annotate and customize your notes.

Share - Share your pages with friends & colleagues.

Pricing: Free

Social Clipmarking

On, you can see clips of text, images or video about all sorts of topics that
people find while surfing the Web.

The idea is that through each other, we can learn, understand and enjoy more than we
could alone. As you find people who post clips that interest you, make them a Guide.

Instead of linking to entire web pages, Clipmarks lets you clip exactly what you want others
to see. The browser add-on lets you save and share what you're reading on the Web with
greater precision than is possible with links.

There are lots of things you can do with your clips:
Save them on - Your clips can be saved publicly for others to learn from
or be entertained by, or you can make them private. Either way you've got a fully
searchable collection of great things you find on the Web.

                                                           Table of Contents  Index

Post them directly to your blog - Clipmarks offers direct integration with wordpress,
blogger, typepad, live journal and other blogging platforms, enabling you to post anything
you clip from a web page directly to your blog.
Email them to friends - Straight from any web page you can clip and email something you
want friends, family or co-workers to see.
Print them - Don't waste paper or get annoyed trying to copy and paste to a Word
document. Use clipmarks to easily print only the parts of the page you want.
Widgets - Clipmarks also gives each user a widget for their clips that can be embedded on
MySpace, your blog or just about anywhere else. You can also use the Facebook application
to share what you clip with your friends.
Collaborate - Lastly, there’s a great community over at where people share
and discuss interesting things they clip from the Web. Feel free to see what others are
clipping, add your two cents and start posting clips you think others would enjoy.

Pricing: Free

Keep track of and share interesting content, images, screenshots of work in progress,
business cards, receipts and much, much more.

Easy to Capture

Copy and Cut Operations Intercept - iClippy intercepts windows copy and cut operations
to automatically copy the image to iClippy service. This allows no change of behavior on
user's part.
Capture from Scanner - iClippy makes storing business cards, receipts, and documents
online easy by supporting scanners attached to the PC.
Capture from Screen - Capture any area on the screen using a Quick Area Capture
system. Quick Area Capture allows the user to highlight the region they want copied. In just
a few clicks the image is copied to the iClippy online storage and appears in the sidebar.

Easy to Find

Integrated Search - Integrated search leverages the description, tagging, and optical
character recognition by allowing the user to quickly find information they are looking for.
Optical Character Recognition - After the image is captured, iClippy allows the user to
quickly extract the text data into the description field for future reference.

Easy to Access

Sidebar - iClippy Sidebar provides access to your Internet Clipboard right from the desktop,
while also providing access to image management functions (pin, delete, copy to local
clipboard, and view full size)

                                                         Table of Contents  Index

 Web Access - In addition to the sidebar, your iClippy Gallery is accessible via the Web. By
 having web access, the user can get to their files from anywhere. From there users can
 manage their digital assets, comment and share.

 Easy to Share

 Smart Auto Insert - iClippy automatically adjusts what is inserted where depending on the
 nature of the destination. If destination supports html format (webmail, wiki, and other
 online documents), paste (CTRL+V) operation will insert the image in HTML format. If
 destination only supports text, a link to the image will be inserted.
 Integration with Twitter - Posting to Twitter from iClippy is as simple as checking off an
 option. iClippy will take care of uploading the image, providing the link, logging on to
 Twitter, and creating a post. One less thing to worry about and an awesome way to twit
 iClippy Agent (Coming Soon) - Automated screen-capture for monitoring remote
 computers; uploads screen captures at predefined time intervals to your iClippy account.

 Starter                             Casual                              Professional
 Free                                $5.99/mo                            $14.99/mo
 Images stored – 100                 Images stored – 1,000               Images stored – 5,000
 Transfers (uploads and downloads)   Transfers (uploads and downloads)   Transfers (uploads and downloads)
 per month - 1,000                   per month - 10,000                  per month – 50,000
 Image Quality (Max res when         Image Quality (Max res when         Image Quality (Max res when
 stored) - 800x600                   stored) - 1024x768                  stored) - 1280x1024


 Use Jing to capture anything you see on your computer screen and share it instantly

        Snap a picture of your screen
        Record video of onscreen action
        Share instantly over the Web, IM, email

 Both Plans Include:
 Both free Jing and Jing Pro include a complimentary account with 2GB of
 storage and 2GB of monthly bandwidth

 Free and Pro

 Pro - $14.95/year
 Jing Pro is the premium version, which offers more flexibility and customization options.
 With Jing Pro you can record webcam video, deliver HD quality video for the Web, remove

                                                                   Table of Contents  Index

Jing branding from your newly recorded content, and share your screencasts on popular
online video sites like YouTube.

Capture your digital lifestyle

Take a "snapshot" of anything on your PC screen

Send it, store it, turn it into a detailed graphic, find it later.

Capture - If you can see it, you can snag it. Don't waste time cropping your captures. Snag
exactly what you need, with just a click.
Profiles make it easy - Snagit comes with eleven preset buttons that make screen capture
a cinch! Capture a region of your screen, text from a window, the contents of a tall page
that scrolls, all the images on a web page, you get the idea.
Custom suits you - Don't feel limited by the eleven profiles—create your own combinations
for nearly unlimited capture possibilities. What's that? You want to set up a keystroke that
captures a menu along with the mouse pointer...adds a drop shadow...and sends the image
directly to your blog? Sure, no problem!

Free 30 Day Trial

Windows Snipping Tool

Use Snipping Tool to capture screen shots

Snipping tool is included in Windows 7, Windows Vista, and Experience Pack for Windows XP
Tablet PC Edition 2005.

You can use Snipping Tool to capture a screen shot, or snip, of any object on your screen,
and then annotate, save, or share the image.

                                                                Table of Contents  Index

You can capture any of the following types of snips:

Free-form Snip - Draw a free-form shape around an object

Rectangular Snip - Drag the cursor around an object to form a rectangle

Window Snip - Select a window, such as a browser window or dialog box that you want to

Full-screen Snip - Capture the entire screen

After you capture a snip, it's automatically copied to the Clipboard and the mark-up window.
From the mark-up window, you can annotate, save, or share the snip. You can save the
image as image file (PNG, GIF, or JPEG file) or an HTML page, or email it from within the

Pricing: Free

A powerful, lightweight, yet full-featured screen capture tool that allows you to easily
capture and annotate anything on the screen including windows, objects, menus, full
screen, rectangular/freehand regions and even scrolling windows/web pages. You can
choose to send captures to editor, file, clipboard, printer, email, Word/PowerPoint document
or upload them to your website. Editing tools include annotating (texts, arrowed lines,
highlights), resizing, cropping, sharpening, watermarking, applying edge effects and many
more. It also allows you to record screen activities and sound into highly compressed video

                                                         Table of Contents  Index

 files. Other features include global hotkeys, automatic filename generation, support for
 external editors, a color picker, a screen magnifier and a screen ruler.

 FastStone Capture saves files in BMP, GIF, JPEG, PCX, PNG, TGA, TIFF and PDF formats.

 Pricing: Free


 Google Calendar

 Organize your schedule and share events with friends

 With Google's free online calendar, it's easy to keep track of life's important events all in
 one place.

 Share your schedule - Let your co-workers, family, and friends see your calendar, and
 view schedules that others have shared with you. When you know when everyone is free or
 busy, scheduling is a snap.
 Get your calendar on the go - With two-way syncing to your mobile phone's built-in
 calendar or a mobile version of Google Calendar that's made for the small screen, you can
 access your calendar while you're away from your desk.
 Never forget another event again - Customizable reminders help you stay on schedule.
 You can choose to be notified by email or get a text message sent right to your mobile
 Send invitations and track RSVPs - Invite other people to events on your calendar.
 Guests can RSVP to your events by email or via Google Calendar.
 Sync with your desktop applications - Access your calendar however and whenever you
 want by syncing events with Microsoft Outlook, Apple iCal and Mozilla Sunbird.
 Work offline - Know where you're supposed to be even when you don't have internet
 access. With offline access, you can view a read-only version of your calendar no matter
 where you are.
 Quick Add – Google is smart. With quick add, you can simply type Dinner with Michael at
 7pm tomorrow and it will automatically add it with the right time

 Pricing: Free

 Zoho Calendar

                                                          Table of Contents  Index

  Schedule, Manage and Track your Events and Appointments

  Multiple Calendars - Create multiple calendars each with different colors for your different
  work schedules or needs.
  Sharing & Inviting - Share Events within your organization member's and also invite
  others by Email.
  Event Reminders - Schedule one-time and recurrent (daily, weekly, monthly, yearly and
  custom time interval) events with email and/or pop-up reminders.
  Zoho Calendar Plug-in for Microsoft Outlook - Two-way sync between Microsoft Outlook
  and Zoho Calendar

  Pricing: Free

  Zoho Business Calendar

        Easy to use
        High Customizability
        Easy Event Scheduling
        Create Event Alerts
        Import Calendars
        Search

  Part of the Zoho Business Package
  Free Plan - Zoho Business is free up to 10 users. 1GB mail storage space is provided for
  each user in the organization. To add more users and avail of more storage, shift to the
  Monthly or Yearly plan.
  Paid Plan - From the 11th user onwards, pay a monthly fee of $5 per user or a yearly fee
  of $50 per user. Zoho Business gives 25GB mail storage space per user.
  Extra Storage - Buy extra storage for documents at a nominal price. Sign up or read the
  help section to find out more about documents storage and pricing.


                                                           Table of Contents  Index

Ta-da List is the Web's easiest to-do list tool. Make lists for yourself or share them with
others. It couldn't be simpler.

Ta-da List is the Web's simplest and fastest to-do list maker. Ta-da even works on the

Pricing: Free

Vitalist Helps You Get Things Done Everywhere!

Vitalist is perfect for anyone needing to get things done. Easily organize your actions and
projects online.

Working with actions, projects, and contexts - Actions represent the things you need
to get done. Projects and Contexts help you organize them.

                                                        Table of Contents  Index

Projects are a group of related actions that accomplish a common goal. Contexts allow you
to group your actions by their location or by the method which you complete them. Actions
can also have priority, due dates, notes, and attached files (with an upgraded account).

Vitalist for iPhone and mobile devices - Vitalist allows you to be more productive on the
go. Access your actions and projects anywhere using the mobile version of Vitalist that has
been specifically optimized for the iPhone and other mobile devices.

Integrating with other services - Vitalist allows you to interact with your actions and
projects in other ways besides just the Web and mobile versions. You can print your lists,
export them to your rss reader, and have them show up in your ical calendar.

There are many ways to get your actions into Vitalist as well. SMS or IM them to your
account with Twitter. Phone them in with Jott. Even email new actions to your Vitalist inbox.

Share and collaborate with other Vitalist users - Want to use Vitalist with others?
Vitalist allows you to work in teams and collaborate with other users. Easily share your
projects, actions, and files with your co-workers, family, friends, or anyone else.

Free                            Basic                             Premium
                                $5/mo                             $10/mo
                                $49/year (Save $11)               $99/year (Save $21)
Unlimited actions               25 projects                       Unlimited projects
5 projects                      25 contexts                       Unlimited contexts
5 contexts                      25 contacts                       Unlimited contacts
5 contacts                      10 smart searches                 Unlimited smart searches
5 smart searches                250MB file storage                1GB file storage
                                                                  SSL security
                                                       Paid Plans Include:
                                                        14 Day Free Trial
                                                        Unlimited actions
                                                         Email support

Use coupon code 'VITAFREEMONTH' for a FREE MONTH off your monthly plan!

Simple reminder application

Enter   the task, date and time and have your reminder sent via:
        Twitter
        Email
        Jabber (or Gtalk) account
        SMS (currently disabled)

                                                          Table of Contents  Index

Pricing: Free

Dead simple to-dos - A Desktop To-do Application

You will need to install both Adobe AIR, and Doomi.

Create, edit, set reminders, and keep archives of your old tasks.

Pricing: Free

                                                          Table of Contents  Index

Organize Your Tasks - Use folders, subtasks, due-dates, priorities, tags, contexts, goals,
notes, time estimates and other information to easily organize, search and sort through
your tasks
Go Anywhere - Always have your todo list at hand. You can get Toodledo on your mobile
phone, in your email, on your calendar, in your RSS reader, via IM, and integrated directly
into your web browser. You can even print up a special foldable booklet that will fit in your
Collaborate - Easily work with other people on shared projects with Toodledo's
collaboration tools. A permission system allows you to set exactly who has the ability to
read, add and edit your tasks
Customize - Everybody is different, and everybody has their own way of managing their
tasks. This is why Toodledo can easily be customized to suit your needs.
Import Your Existing Tasks - If you already use a task manager, you won't want to type
in your tasks all over again. Toodledo can import tasks from many sources, including your
Palm OS PDA, Microsoft Outlook, Apple's iCal, and other online todo lists.
iPhone App

Toledo Free – Includes a lot of powerful features
Toledo Pro - $14.95/year
History – Save completed tasks for 2 years
Toledo Pro Plus - $29.95/year
History – Save completed tasks forever
File Uploads - Upload files and attach them to tasks to keep all of your project data in one
Upload 1GB - This is enough storage for 10,000 text files, 2,000 images or 200 large project

Paid Accounts Additional Features:
Goals - Keep track of how many tasks you complete for each goal and display the total
Email Reminders - Get multiple reminders sent to multiple email addresses with
customizable lead times
SMS Reminders - Get multiple reminders sent to multiple SMS numbers with customizable
Foldable booklets – Customize the foldable booklet by picking the contents of each page

The best way to manage your tasks

Managing tasks is generally not a fun way to spend your time. With Remember The Milk
you no longer have to write your to-do lists on sticky notes, whiteboards, random scraps of
paper, or the back of your hand.

                                                         Table of Contents  Index

Task Features:
   • Full-featured, with all the fields you need: task name, list, priority, due date/time,
      repeat, time estimate, tags, location, and URL.
   • Organize efficiently by list, Smart List, tag, or location and prioritize your tasks.
   • See at a glance how many tasks are due today, tomorrow, and this week.
   • Quickly switch between your incomplete and complete tasks.
   • Sort by priority, due date, or task name.

Action Features - Add and edit tasks with a few taps, and swipe to complete tasks quickly.
Complete or postpone multiple tasks at once with a special edit mode. Save time with add
by context: tasks added to your today list will be due today, while tasks added to Smart
Lists inherit their criteria.
Note Features - Store additional info about tasks in notes for quick reference. Email
addresses and links conveniently auto-link to Mail and Safari. Phone numbers auto-link for
handy one-touch calling (iPhone only).
Location Features - Detect your current location to see nearby tasks due today, this week,
or any time; plan the best way to get things done. Add your current location, or search by
address to record new locations.
Search Features - Powerful search makes it easy to find tasks; supports multiple criteria
Save your searches as Smart Lists to easily see tasks that match your desired criteria
(similar to Smart Playlists in iTunes).
Reminder Features - Get reminders via email, SMS, and instant messenger (AIM/iChat,
Gadu-Gadu, Google Talk, ICQ, Jabber, MSN/Windows Live, Skype, and Yahoo!).
Collaborate - Work together to get things done. Share, send and publish tasks and lists
with your contacts or the world.
Integration - The RTM service integrates with iCal, OS X Dashboard, Gmail, Google
Calendar, Twitter, and more. See
Create shortcuts – Create shortcuts in the following locations: Desktop, Start menu or
Quick launch bar

Pricing: Free or Pro

Pro - $25/year (about $2/mo)
Priority support via email
New features just for Pro users
New! RTM for Android
RTM for iPhone and iPod touch
MilkSync for BlackBerry
MilkSync for Windows Mobile
Pro Tester Program

                                                        Table of Contents  Index

Todoist is the best way to stay organized - Todoist is a task manager that's useful, fast and
easy to use.

A simple interface - Todoist features a simple and intuitive interface that helps you get
organized without getting in your way. You can also use keyboard shortcuts to achieve
blazing efficiency.
Built-in calendar - Set due dates on your tasks and get overview over what needs to get
done today, tomorrow or next Wednesday. Or why not see your overdue tasks with a single
Hierarchies - Todoist lets you create sub-projects and sub-items with ease using keyboard
shortcuts or your mouse. With collapse feature you can hide items to conqueror complexity.
And lot more - Gmail integration, Firefox sidebar, Mobile access, Reminders, Labels,
QuickSilver plug-in, Netvibes and iGoogle widgets and more...

Pricing: Free

Zoho Planner

Online Organizer - Plan • Organize • Share

Add to-dos, notes, and images. Share it with your friends. Get things done - it's simple &

      To-do lists - Add multiple to-do lists with date. Use tags to keep your projects/tasks
       organized. Mark them completed when they get done.
      Set reminders - Add email reminders to remind you about your activities.
      Upload files and images - Upload images and files from one place and access from
       anywhere. Currently there is no limit on the amount or size of uploads.
      Make notes - Add notes to your page to keep track of your daily activities.

                                                         Table of Contents  Index

        Collaborate – You can share your pages with everyone (if you make them public) or
         you can share them with specific people you choose by entering their email
         addresses. (They will need to sign up for a Zoho Planner account). Decide on their
         access level and whether or not they have read only or read/write privileges.
        Chat - Chat when you are both signed in and reviewing your shared pages.
        RSS - You can subscribe to an RSS feed of the page(s) you are working on and will
         be updated as changes are made. Very useful if you are using Zoho Planner for a
         collaborative project.

  Currently not available for the iPhone

  Pricing: Free

  The Social Calendar and Reminder Tool

  Organize your life; share all or parts of it with friends.

        Organize your stuff and your life
        Plan your day
        Keep up with your friends and family
        Remember birthdays and plan events

  Add buddies and Share (or not) – Decide whether or not to share your calendar and
  which parts of your calendar (via tag) to share – or make events private so no one can see
  Customize and Display – Customize your calendar's look and feel and add it to your
  website or blog.
  iPhone App Available

  Pricing: Free


                                                               Table of Contents  Index

Wondering what to do with all of the paper cards that you already have?

The CloudContacts service takes your business cards and puts them to use! After they
receive the cards, they turn them into contacts you can import into your email application;
you can view your contacts online and export the contacts in a variety of formats.

        Access your business card contacts from anywhere at any time using the Web
        Integration with CRM applications including SalesForce and 37Signals Highrise
        Export your business card contacts to your current email application
        Full backup of your business cards, no worry about loss from fire or theft
        Where possible, one-click connect to your contacts on business social networks
         including Facebook, LinkedIn and Twitter
        Your business cards can be recycled which helps the environment

The generic format export will work with all other applications that accept a CSV or text file.


Mail - Send your business cards by postal mail for processing
Up to 100 Cards - $29.95
Up to 300 Cards - $79.95 ($10 discount)
Up to 500 Cards - $124.95 ($25 discount)

Upload & Email - Snap a photo with your digital camera/mobile phone or scan your
business cards
   • No application to download or install
   • Better than OCR because the data will be correct
   • You get a personalized CloudContacts email address
   • Works with iPhone, Blackberry, Windows Mobile, G1 Android, and all other mobile
       devices with a camera and email capability
   • You can also snap photos with your digital camera or scan your business cards

CloudContacts Email Business Card Packages
20 Cards/mo - $4.95/mo or $49.95/year (2 months free)
40 Cards/mo - $8.95/mo or $89.95/year (2 months free)

Top Up Package - $9.95
30 Credits – Top-Up your monthly account with 30 additional card credits

        Monthly account credits expire at the end of the month
        TopUp credits are good for the life of the account, monthly credits will always be used first
        You can cancel at anytime, of course they’d love to hear from you first
        All cards must use the Roman/Latin alphabet, they will support more alphabet sets in the future
        Cards must be readable - if not readable, they will ask for the card to be re-submitted
        Your mobile carrier may charge you for sending emails, so make sure to verify your data plan

                                                                       Table of Contents  Index

Plaxo allows you to stay in touch with friends, family, colleagues - anyone! It allows sharing
of data and information and keeps people connected easily

Connect - Connect to your family, friends, and business network.
Share and discover - Use Pulse to discover the great content your friends are creating all
over the Web — and share your own.
Take it with you - Take your address book and Pulse with you to Outlook, Mac, and your
mobile phone.
Pulse - Your dashboard for what your friends, family, and business contacts are doing.
Share anything - Share photos, videos, reviews and more. You have control over who gets
to see what.
Connect with websites you use - Share content from the websites you use like Flickr,
YouTube, Digg and over 30 others.
Control your profile - Represent yourself on the Web. Choose what to share with whom
Nurture your network and career - Stay richly connected and tap the power of your
extended network
Address book - Get the information you need for the people you know. Sync it to places
you already use it.
Calendar - This calendar syncs with Yahoo!, Google Mail, and Outlook to make sure you
don't forget what you're doing.

Address Book Pricing:
Basic                                                    Premium
Free                                                     $59.95/year
Syncs with Google, Yahoo!, and more                      Syncs with your Outlook and Outlook Express
Updates your address book automatically                  Syncs with your Windows Mobile phone
Syncs between multiple computers                         Removes duplicate contact and calendar events
Access contacts and calendar online and on your mobile   Automated backup and recovery for your address book
Get birthday reminders                                   Send unlimited Premium eCards
Add customized email signatures                          24/7 VIP phone and email support
                                                         One-on-one remote live assistance
                                                         Store more than 1,000 contacts

Plaxo Pro Pricing:
Basic                                Plus                                  Power
$19.95/mo                            $44.95/mo                             $249.95/mo
Advanced People Search results -     Advanced People Search results -      Advanced People Search results -
200                                  500                                   1000
Saved searches with email alerts –   Saved searches with email alerts -    Saved searches with email alerts -
5 weekly                             10 weekly                             25 daily
ProMail messages - 5 monthly         ProMail messages - 15 monthly         ProMail messages - 50 monthly
24/7 support (24 hour response       Get featured in search results        Get featured in search results
time)                                Priority support (6 hour response     Priority support (6 hour response

                                                                     Table of Contents  Index

Basic                             Plus                                 Power
$19.95/mo                         $44.95/mo                            $249.95/mo
                                  time)                                time)
                                    Pro Account Additional Features:
                                          Search and Contact:
                                       Full message body in email
                                         Reach millions of users
                                           Reference searches
                                              Profile Tools:
                                         No ads on your profile
                                          Address Book Tools:
                                              Outlook sync
                                    Automated backup and recovery
                                         Windows Mobile sync
                                       Unlimited premium eCards

Know more about who you know (and an essential sales tool).

Gist helps you build stronger relationships by connecting the inbox to the Web to provide
business-critical information about the people and companies that matter most

Focus Your Time - The most important information about your most important contacts
provided to you automatically.
Discover New Insights - Be the first to know about relevant news and events that give
you the opportunity to personally connect to those who matter most to you.
Achieve an "Information Edge" - Emails, links, attachments, blog posts, news—all
relevant data is organized and prioritized by contact.
Gist iPhone Application - Put all the news, updates, and information about your contacts
and their companies in your hand.

View People or Companies and organize them into groups, tag them or remove those you
no longer wish to track.

Manage the importance of each contact or company by utilizing the slider bars.
Import contacts from an array of places like Salesforce (new), Gmail, Outlook, Other
Email/IMAP accounts, LinkedIn, Facebook, Twitter or via a CSV file.

With additional software (plug-in), Gist can be integrated directly into Outlook and

Pricing: Free for now (in beta)

                                                                 Table of Contents  Index

Powerful online scheduling for small businesses

Fully-Featured Online Appointment Scheduling that Grows with You

Hassle-free on-line scheduling - With Genbook you can say goodbye to email tag, phone
tag and over-booking. Their interface is so easy to use even your least tech savvy
customers will enjoy using it.
Increased customer loyalty - The convenience and around-the-clock availability of the
online appointment scheduling software keeps customers happy, and that translates to
customer satisfaction and loyalty.
Risk free, with no strings attached - Only Genbook offers a free, fully featured Basic
Service, with no hidden costs and no surprises. Trade up only if and when you are ready.
Provides new ways to fill up your books - Use custom online scheduling pages for
enhanced search engine rankings, a Book Now button placed prominently on your site and
elsewhere to get more appointments.
Frees up your time - When customers book their own appointments online and get
automatic confirmations, you can use your time to focus on clients and growing your
Saves you money - Automated, reliable solutions help you work less hours and hire less
resources in order to provide scheduling flexibility to your customers.
Helps you look professional – Their clean, professional designs are included at no charge
with Genbook Free, and their Book Now button, integrates seamlessly with your existing

30 Day Free Trial

Unlimited Free Online Bookings
Unlimited Staff and Services
Free Book Now Button for your website, blog or post
Automatic Appointment Confirmation
Flexible Appointment Scheduling
Free Online Scheduling Page
Customer Reviews
4-Week Advance Scheduling
Personalize with Your Business Graphics
Additional Customer Information Field

Paid Plans Include All* of the Free Features, Plus:
Text Message Notifications
Comprehensive Customer Database
Credit Card Capture
Synchronize Other Calendars

                                                       Table of Contents  Index

  Advanced scheduling modes
  Max lead time for online appts.

  Solo - $19.95/mo
  *1 Staff Member
  Standard - $39.95/mo


  The world's marketplace for events

  Eventbrite helps businesses & organizations of all sizes manage, promote and sell-out their

     1. Publish a custom events page to the web
     2. 2Promote events and reach a wider audience
     3. 3Sell tickets online in minutes!

  Pricing: Free and Paid

  Eventbrite is FREE for free events no matter the size of your free event!

  Sell tickets for a small fee:
  2.5% of th ticket value + .99¢ per ticket sold (max fee $9.95).

  No set up costs. No hidden charges. Fees only when you make a sale.


  Hands-free assistant

  Use your voice to text, email and more while you drive

     1. Call your local Dial2Do number - (this will be sent to you when you register)
     2. Say what you want to do - e.g. "Send a text to Dave", then follow the instructions to
        record your message

                                                            Table of Contents  Index

   3. When you're finished recording, just hang up (if you're all done) or stop talking and
      Dial2Do will figure it out.

Reminder - Let Dial2Do help you remember stuff! Record a reminder and they convert it to
text and send it to you in an email.
Email - Send emails, Listen to your inbox and even reply! Supports gmail, aol, yahoo and
Text - Send a text message to one of your contacts or groups with Dial2Do. They can even
send you a copy!
Calendar - Listen to your calendar and add appointments
Socialize - Post your status once and have it appear automatically on all of your networks
with HelloTxt. Supports Facebook, MySpace and more!
Blog – Post to your blog. Supports Blogger, WordPress, Tumblr, TypePad and more!

30 Day Free Trial

Basic - Free
Reminders Only
Capture your thoughts while you drive - when you think of something just say "reminder"
and they’ll email it to you - simple!
   • Create Reminders
   • Listen to reminders
Maximum Recording Time for Messages – 20 Seconds

Pro - $3.99/mo or $39.99/year (Save 16.5%)
Reminders – Create and Listen
Email – Send, listen and reply
Text Messaging
Organize - Stay Organized with your favorite business and productivity applications
Listen – Weather, News, Sports and More!

The best way to remember what’s important to you

Use your voice, email, instant messaging, or text messaging. No other memory tool makes
it as easy to capture, retrieve, and share ideas and things you need to do—anywhere,

What?                                          Where?
Capture Ideas                                  reQall for iPhone™
Organize                                       reQall for BlackBerry®
Remember when you’re there                     Phone
Jog you memory                                 Web

                                                         Table of Contents  Index

What?                                           Where?
Remind yourself                                 reQall for Outlook
ReQall with friends                             reQall for Google Calendar
Sync your calendar                              Email
Shopping List                                   reQall for Evernote
Touch to Act                                    Text Message
                                                reQall for Firefox
                                                News Feed

By Phone
1-888-9-REQALL (1-888-973-7255)
Add an item, Share with a friend or Recall your lists

Both plans include:
Add items using voice or text
Unlimited voice-to-text transcriptions
30-second recording time when adding by voice
Create items with recurring dates
Works with free reQall for iPhone and reQall for BlackBerry applications
Share reminders with non-reQall users
Share with contacts on your iPhone or BlackBerry
Call, email, or browse from items that include phone numbers, email addresses, and URLs
Create items by clipping text and URLs from websites with the reQall for Firefox add-on

Standard – Free
Automatic organization based on keyword recognition: Dates/times, buy, note, meet
Items organized by: Time, Things, People
Receive reminders - Via email and IM
Integration with Google Calendar - Via iCal
Integration with Outlook - Via iCal

Pro: $2.99/mo or $24.99/year
Automatic organization based on keyword recognition: Dates/times, buy, note, meet, at
home, at work
Items organized by: Time, Things, People, Places
Receive reminders: Via email, IM and text message (SMS)
Integration with Google Calendar - Direct
Integration with Outlook – Direct

Additional Features:
   Eyes-free recording on iPhone
   Location-based organization (with a GPS-enabled, non-Verizon device*)
   Receive push notifications on your iPhone
   Integration with Evernote
   Pro Memory Jogger—actively helps your memory by identifying those items you need
      to remember “Here and Now,” and boosts your memory with related items and items
      you probably have forgotten
   See a map of what you need to do where on iPhone.
   Organize items into groups such as “My Car” or “Homework” that aren’t associated
      with a geo-location (no GPS necessary)

                                                          Table of Contents  Index

      Add items by email
      Respond to email reminders to delete or mark as complete

*Verizon prohibits many 3rd party apps from using GPS.

Jott Assistant

Email and text, add to your lists, set reminders and appointments and use the Web…all with
your voice.

A simple call to (866) JOTT-123 helps you get more done

Capture quick thoughts - Quickly capture everything from important notes to brilliant
musings with your voice. Your voice notes will be converted to text and waiting in your
Make lists work for you - Add to and manage your to-do lists on the go. Jott Assistant
works with Jott lists, Outlook Tasks, and other list applications like Remember the Milk. You
can text and email in your list items too.
Text and email hands-free - Use your voice to send emails and text messages to
individual contacts or groups. It's a convenient way to stay in touch while obeying new
"Don't Text and Drive" laws.
Remember everything - Set reminders to be received via email and text, and schedule
calendar appointments in your Google or Outlook calendars... all with your voice.
Post web updates - Update your Twitter status with a quick call, post a blog update, and
interact with a host of other web services with Jott Links.
Voicemail-to-text snapshots - Receive email and text message snapshots of your
voicemail. Read the gist of your voicemail and easily respond by email, text message or
phone. For full voicemail transcriptions, try Jott Voicemail.
Listen to your news - Listen to personalized news updates from all of your favorite online
sources with Jott Feeds. If it's got a feed, they can read it back to you.

Access Jott everywhere - Access Jott on your regular phone, iPhone, or BlackBerry when
you're on the go, or on your desktop with Jott for Outlook and Jott Express.

Works with all of your phone numbers - Jott Assistant works with all of your phone
numbers, so you can send messages from your home or office phone too.

Subscription Plans
Free 1-Week Trial

Jott                                              Jott Pro
$3.95/mo                                          $12.95/mo
Sign up for a year, get 2 months free             Sign up for a year, get 2 months free
Unlimited voice-to-text conversions               Unlimited voice-to-text conversions
Record up to 15 seconds                           Record up to 30 seconds
Apps for iPhone and Outlook                       Apps for BlackBerry, iPhone, and Outlook

                                                             Table of Contents  Index

Jott                                                     Jott Pro
Unlimited voicemail-to-text snapshots                    Unlimited voicemail-to-text snapshots
                                              Pay as you go
                                          $6.95 for 5 minutes
                                  About 30 voice-to-text conversions (5 min)
                                           Record up to 60 seconds
                                   Apps for BlackBerry, iPhone, and Outlook
                                 10 minute and 20 minute plans also available

Jott Voicemail

Jott Voicemail turns your voicemail messages into text and delivers them as emails and text
messages that are actually useful. Easily screen calls, reply by email, text or phone, even
set call-back reminders.

Set-up only takes a few minutes and works with most major US and Canadian carriers.

Free 1-Week Trial
Voicemail 40 - $9.95/mo for 40 voicemails*
Voicemail 80 - $19.95/mo for 80 voicemails*

*Additional messages $0.35 each. Transcription can be turned on/off any time.

Jott for Salesforce

Jott for Salesforce uses voice-to-text and a simple phone call to allow sales professionals to
input their account and opportunity updates, take quick notes, and set reminders and
appointments, all on the go, and all hands-free. Sales professionals spend more time selling
vs. in the office typing, and managers get timelier, more accurate forecast data.

Jott for Salesforce works with your existing workflow and requires no new hardware, no
complicated setup or training, and it works with all phones and all major US & Canadian

Free One Month Trial
Jott for Salesforce - $25/mo
Unlimited voice updates to Salesforce
Unlimited email, text, and web updates with Jott Assistant Pro

Get 1 month free with an annual plan.

                                                                     Table of Contents  Index


 Put your passwords on speed dial

 Desktop application and browser toolbar

 Create identities to automatically fill in web forms.

 RoboForm is available in both freeware and shareware ($30) versions; the free version is
 very limited, though, so chances are you'll want to pony up for a license if you take this
 route. A portable version, called RoboForm2Go, is also available for $20. Like KeePass,
 RoboForm is available to carry on your Windows Mobile, Symbian, or Palm devices. Unlike
 KeePass, RoboForm sports a robust browser plug-in for seamless integration with Firefox
 and Internet Explorer.

       Manage your passwords and Log In automatically
       Fill long registration and checkout forms with one click
       Encrypt your passwords to achieve complete security
       Generate random passwords to maximize password strength
       Back up and Synchronize Passwords between computers
       Fight Phishing and Defeat Keyloggers

 Free and Paid
 $29.95 per license
 Paid includes unlimited passcards and identities, free updates, toll-free technical support.

 Safe and secure online password manager

 Save the passwords to all of your favorite sites, then log in to them by simply clicking a
 button. You can access your passwords securely from any computer, organize them with
 tags, securely share them with trusted friends, and more.

                                                            Table of Contents  Index

Automatic Logins - One of the nicest benefits of using Mitto is that you never need to type
your passwords to log into other sites. With automatic one-click logins, all you need to do to
log in to your sites is to click a button! Combine this with the fact that you can securely
access your passwords from anywhere, and your online experience has just significantly

Users can even integrate their automatic logins into services such as iGoogle, Netvibes and
others through an RSS feed.

Adding Sites:
Mitto Already Works with Many Popular Sites - Adding many popular sites such as
Facebook, Gmail, and many more is as easy as typing the name of the site, then adding the
passwords you want to store. They have hundreds of the most popular sites that they
automatically recognize, and are adding more every day.
Any Site Can Be Added to Your Mitto Account - In addition to the most popular sites
mentioned above, you can add any site to Mitto by using their handy bookmarklet.

Security Features:
Only You Can See Your Passwords - Mitto is a secure online password manager that
offers strong password protection. They use security standards approved by the National
Security Agency (NSA) for top secret information to store your passwords and sensitive data
in an encrypted format. This means only you can see your passwords.
Additionally, all communications go over a secure connection via SSL/TLS. Mitto has
received a TRUSTe privacy seal and is tested daily for vulnerabilities by McAfee.
Adding Extra Security By Using Your Cell Phone - When logging in from a new
computer, Mitto uses your cell phone to send you a text message with a code that you need
to complete your login. Adding this extra layer of security helps to prevent other people
from trying to log in to your account. So even if your password is stolen, without the special
code that is sent to your cell phone, login attempts will be unsuccessful.
Guarding You Against Phishing - By using Mitto to automatically log into your accounts,
you protect yourself from becoming a victim of phishing. Additionally, by using the email
security phrase you setup during your new account setup, Mitto helps you identify real
emails from Mitto.
Identifying Suspicious Activity - Often the problem with identity theft and fraud is that
you don't catch it in time. With Mitto this is no longer a problem. Mitto keeps a login history
so that you can track when you logged in to Mitto, and from where. Also, because keeping
track of your logins is so easy, you can now regularly monitor accounts that you might
otherwise not check very often.
Early detection is the key, and by noticing any irregular access, you can identify potential
issues early and take corrective steps to prevent fraud or identity theft.

Organize with Tags - Mitto makes it easy for you to organize your passwords with Tags.
Because you can potentially have hundreds of logins, you can use tags to organize them so
that they are easier to find. Tags are basically category labels you apply to your logins. Each

                                                           Table of Contents  Index

 login can have multiple tags, allowing you to organize your logins into as many groupings as
 you wish.

 Free - The Mitto service is free, but will at some point integrate some advertising into the
 interface. Sometime in the future, they plan to offer a paid service for individuals (with
 additional features to be determined, and no advertisements) and a business service for
 companies. However, they have said that it is their intention to always offer the basic
 service for free.

 One login. Secure Single Sign-on

 Business users get one secure login to over 1,000 popular web applications, and you can
 easily add your own applications. No more juggling dozens of passwords and URLs –
 everything you need is in one place. And it can work with your internal, enterprise
 directories, extending your enterprise identity to web applications.

 Secure access - When users connect to myOneLogin, behind the scenes, myOneLogin
 exchanges encrypted factors with the user’s computer. This protects logins from password
 theft, phishing, man-in-the-middle and man-in-the-browser attacks.
 Better control - When someone leaves, you can remove access to sensitive business
 applications immediately. No more hunting down passwords.
 VPN access, too - Use myOneLogin to get strong, two-factor authentication to your SSL
 VPN – saving thousands of dollars compared to using tokens for VPN access.

 Free 30 Day Trial
 $3 per user per month


 Airfare deals & money-saving tips from airfare experts

 Airlines lower airfares every day without advertising them. They will tell you about those
 “hidden” fare reductions and alert you to other sale fares.

       Search & Compare

                                                          Table of Contents  Index

      Flexible Date Search
      Airline Route Maps

Pricing: Free

Find delay free travel

Get the information you need - even when you're on the go.
    Mobile Tools
    Flight Status
    Real-Time Flight Tracker
    Mobile/Email Flight Alerts
    Airport Delays
    Weather

Not all flights and airlines perform equally. Know before you go.
    On-time Performance Ratings
    Flight Availability
    Airport Tips & Ratings
    Published Fares
    Travel Deals
    Frequent Flyer Promotions

Get real-time flight status. Worldwide, accurate departures and arrivals.
    Airport Arrivals & Departures
    Flight Status by Flight Number
    Flight Status by Route
    Real-Time Flight Tracker
    Airport Tracker
    Airport Information

Free FlightStats apps for the desktop, blog, or social network.
    Widgets & Gadgets
    Browser Toolbar Buttons
    Google Search
    RSS Feeds
    Third Party Tools

Pricing: Free

                                                    Table of Contents  Index
AP P ITY SL A P! is your personal, online travel assistant for finding hotels that meet your

Find the Perfect hotel - Raveable was designed to give you an at-a-glance view of your
next hotel by searching millions of reviews – Identifying the buzz rants and raves

At-a-glance summaries - No extra baggage. Raveable summarizes the latest praises and
complaints of hotel guests.

Millions of guest opinions - Get the big picture by browsing 35+ million opinions on over
55 thousand U.S. hotels.

The perfect hotel…for you - In room jacuzzi? Ski in ski out hotels and resorts? Uncover
the best kept secrets that make your next hotel truly memorable.

Pricing: Free

The best way to organize and share your travel plans

Build your itinerary - Email TripIt your travel plans—airline, hotel and more—it doesn't
matter where you book.
Get Organized - TripIt organizes your plans in a master travel itinerary that's easy to
share and access.
Stay informed - Automatically monitor your TripIt itineraries and get alerts about any
travel delays with TripIt Pro.

TripIt - Free
TripIt Pro - $69/year

Both plans include:
    No more cutting and pasting - Automatically create itineraries by forwarding
      confirmation emails to
    Make it personal - Add maps and directions, travel notes, photos, recommendations
      and more.
    Easy Access, 24/7 - Access your itinerary any time online, via mobile device,
      calendar feeds or social sites.
    Stay connected - Share itineraries with family, friends, and co-workers to keep them
      in the know and connect with them on the road.

TripIt Pro Additional Features
    Always be informed - Get mobile alerts or emails about flight delays, cancellations,
       and gate changes.

                                                       Table of Contents  Index

       Find alternate flights fast - Get the best options for alternate flights to your
        destination, including flight status and open seats.
       Automatically share trips - Add people like your spouse or assistant to your Inner
        Circle, and they can automatically access all your trip details.
       Keep track of points - All of your frequent travel rewards accounts in one place,
        including point balances and status.

 Traxo keeps your itineraries up to date by linking directly to the websites of more than 40
 major travel services (airlines, hotels & car rental companies)

 Link Travel Sites - Link Traxo to your favorite travel sites to automatically import your
 travel plans

 Connect With Friends - Connect to your friends to share travel plans and see where your
 travels overlap.

 Set Preferences - Maintain full control over your own profile and trip privacy settings at all
 times. Decide who to share your information with.

 Pricing: Free

MANAGE POINTS AND MILES is the only place where you can track and manage all your balances

 Track Balances - Save time! Sign in to only one website to see ALL your miles and points
 Trade on GPX – It’s free to trade on Global Points Exchange.
 Book Hotels - You can get a great hotel room using your miles and points without
 spending a dime
 Swap - Consolidate miles and points into the accounts you use the most and get more out
 of your reward programs.
 Earn - Collect miles and points from your favorite programs by accepting attractive offers
 from our partners.
 Buy - Reach award levels faster by purchasing the miles or points you need, for yourself or
 for someone else.
 Share - Share the wealth! Transfer miles or points to friends or family members and help
 them get closer to an award.
 Redeem - Turn miles and points into shopping power. Redeem for a gift card from more
 than 200 leading retailers.

                                                           Table of Contents  Index

   Pricing: Free


   Pack heavy, travel light - Have your luggage shipped to your destination


   Office Depot, Inc. is a global supplier of office products and services. Shop online 24 hours a


   To use the dictionary, simply type a word in the blue search box that appears at the top of
   every page and then click the 'Search' button.

   Pricing: Free

                                                              Table of Contents  Index

  Pricing: Free

  A free online encyclopedia with over 14 million articles that have been written
  collaboratively by volunteers around the world and almost all of its articles can be edited by
  anyone with access to the site. This is a great reference and resource tool; however, please
  keep in mind, that all information may not be 100% accurate.

  Goog411 - For Your Phone

  Free 411 for Business Searches

  GOOG-411 (or Google Voice Local Search) is a telephone service from Google that allows
  users to make a business search in any U.S. or Canadian city by calling a toll-free telephone

  You can access it from any phone (mobile or land line), in any location, at any time. For

  Dial (1-800) GOOG-411 (1-800-466-4411) and follow the prompts!

     •   Say the business name, city and state
     •   Search business by name or category
     •   A list of results that match your search will be generated and spoken to you
     •   Select a business on the list by saying corresponding number (from the results
         returned) or press the desired number on your phone.
     •   Google will then automatically connect you to the business
     •   Say “Details” and the name, phone number and address will be announced
     •   Say “Text Message” (if calling from a mobile phone) and the information will be sent
         to you via SMS (text)
     •   Say “Map It” and a link to a Google map will be sent to you via SMS (text)

  Pricing: Free*

                                                            Table of Contents  Index

* Your telephone company may apply usual charges for making a phone call or receiving an SMS. You
will not be charged any additional 411 fee.

Google Text (466453)

From local business listings to stock quotes, you can get the information you're looking for
with Google SMS.

Simply text message your search query to GOOGLE ("466453" on most devices) and they’ll
text message back your results.

For a list of useful shortcuts and tips, text message "help".

Search Feature   Sample Query     Result

                                  View more: 1 2

                                  (1/2)Local Listings:
                                  Sushi Tei
                                  1036 Castro St
                                  Mountain View, 94040-2504
Local            sushi 94040

                                  Masa's Sushi
                                  400 San Antonio Rd
                                  Mountain View, 94040-5302

                                  Boston, MA
                                  69F, Overcast
                                  Wind: SW 20 mph
Weather          weather boston
                                  Hum: 81%
                                  Sat: 54F-67F, Showers
                                  Sun: 43F-61F, Clear
                                  Mon: 43F-58F, Clear

                                  View more: 1 2

Glossary         define zenith
                                  zenith: the point above the observer that is directly opposite the nadir on the
                                  imaginary sphere against which celestial bodies appear to be

                                  TGT (Target Corporation)
                                  49.03 (-0.46/-0.93%)
Stocks           stock tgt        Oct 23 4:02pm ET
                                  Real-time price data for NYSE.
                                  After Hours: 49.03 (+0.00/0.00%)
                                  Oct 23 6:05pm ET

                                  72202: zip code for Little Rock, AR.
Zip Codes        zip code 72202
                                  Tip: get driving directions; send HELP DIRECTIONS to learn more.

                                                                         Table of Contents  Index

Search Feature   Sample Query                Result

                                             View more: 1 2 3 4 5 6

                 directions pasadena
Directions                                   Distance: 353 mi (about 5 hours 56 mins) 15 steps.
                 ca to 94043
                                             1. Head west on E Holly St toward N Marengo Ave (0.1)
                                             2. Take the 1st right onto N Marengo

                                             5th Ave, New York, NY
Maps             map 5th avenue new york

                                             Tip: get translations; send HELP TRANSLATION to learn more.

                                             View more: 1 2

                                             (1/2)24 Oct 2009
                                             AA 2111
                                             Leg 1 of 2

                                             Depart: 6:55 PM
                                             On Time
Flights***       flight aa 2111
                                             Gate: TB/B36

                                             Arrive: 10:15 PM
                                             On Time
                                             Gate: E5

                                             AA: 800-433-7300

                                             650: area code for San Francisco peninsula, California.
Area Codes       area code 650
                                             Tip: need to crunch numbers; send HELP CALCULATOR to learn more.

                                             View more: 1 2

Products         price ipod player 40gb
                                             * Apple iPod 40GB Digital player, $75 - $176, Google(6)
                                             * Kensington Optex Protective Case for 40GB iPod Case for ..., $8 - $20, Google(35)
                                             Abraham Lincoln
Q&A              abraham lincoln birthday    Date of Birth: February 12, 1809

                                             United Airlines Reservations
                                             Phone: 800-864-8331

Airlines***      united airlines
                                             tip: respond with flight number to get flight details, eg UA 123


                                             View more: 1 2
Translation      translate hello in french
                                             'hello' in English means 'bonjour' in French.

                                                                                  Table of Contents  Index

Search Feature    Sample Query          Result

                                        Not the source language you expected? Please reply with 'L' followed by the actual
                                        language of
Calculator        1 us pint in liters
                                        1 US pint = 0.473176473 liters

                                        View more: 1 2

                  8 usd in yen          (1/2)Currency Conversion:
                                        8 U.S. dollars = 736.987563 Japanese yen

                                        Data is proprietary, unverified and for personal use only at own risk. Google & data
                                        24 Oct 09
                                        SFO International Airport
                                        San Francisco CA, US

                                        66 F
Airports***       sfo airport
                                        Partly Cloudy

                                        No delays are being reported by this airport


                                        To get business listings, enter what you want to find and include a city and state, or
Help              help local
                                        zip (ex: pizza 10013, Blockbuster boston ma).

                                        Local Time:
                                        New York, United States of America (EDT)
Local time        time new york         4:46pm, Saturday

                                        Tip: get foreign exchange rates; send HELP CURRENCY to learn more.

These services are free from Google; carrier charges may apply.

A controversial business directory and resource…the more contacts you contribute, the more
points you earn and the more contact information you receive. Read below for details:

Jigsaw is the world's largest database of up-to-date, downloadable, and complete contact
and company information. With a directory of more than 19 million business contacts and
over 25,000 contacts added and edited daily by a dedicated user base of over one million,
the quality, content, and scope of Jigsaw's world-class contact directory is unrivaled. Every
Jigsaw business contact is complete with a phone number (over 70% of which are direct
dial), position, company, mailing address, and business email address. Jigsaw also offers
free tools for researching companies as well as a user generated company research wiki

            Contribute Contacts

                                                                            Table of Contents  Index

      Get Points
      Access More Contacts

Free Company Data - Import data into your CRM application, Download up to 50,000
records at a time

Company Wiki - Boost your search engine relevance, Promote your brand

Research Tab - Financial information, Up-to-date job listings

Free (based on points earned)
Earn 10 points for signing up (2 contacts)
Earn 5 points for every contact you contribute
Earn up to 500 points per day or buy points

Don't have time to add contacts to Jigsaw? Pay for contacts with premium memberships:
$25/mo - 25 Contacts/mo
$49/mo - 60 Contacts/mo
$99/mo - 140 Contacts/mo -
$250/year - 250 Contacts/year
$500/year - 650 Contacts/year
$1000/year - 1500 Contacts/year

Points expire 6 months after your last add, update or purchase activity

Major database of people and company information, including financial information

Where business information, communications and connections come together to enhance
your business life is actively organizing and analyzing as much information as possible about the
companies, industries and executives you care about and enabling you to share it with your

Easy to track the news and activity of any person or company in business - and then share
it with your network of contacts.

Financial information can be difficult to find, hard to understand, and expensive to acquire.
With, everyone has access to the latest business information, regardless of
their budget or expertise.

Furthermore, your ability to share that information with the people who need is it
paramount to your success.

Pricing: Free

                                                                Table of Contents  Index


  Get Directions
      Get step-by-step driving directions
      Plan a trip with multiple stops
      Check live traffic conditions (select cities)
      Drag 'n drop points to customize your route

  Street View
  Check out your destination before you get there.

  Use your computer or mobile device to see what your transit stop looks like. If you look up
  directions, you can also see Street View images for every step along the way.

  Pricing: Free

  MapQuest, Inc. offers Internet, wireless and business mapping applications that help people
  find places and get there.

  Pricing: Free

                                                          Table of Contents  Index

INSPIRATION – Ideas and inspirations for defining your own mission statement - Springwise and its network of 8,000 spotters scan the globe for smart
  new business ideas, delivering instant inspiration to entrepreneurial minds. - A user driven internet startups community. Entrepreneurs, investors,
  and bloggers are staying informed on up-and-coming internet startups using the blogging
  platform, where internet entrepreneurs submit their startup to see what others think about

  Does your company conduct business abroad? Many small and large companies today have
  manufacturers in China and programmers in Russia. According to the Bureau of Labor
  Statistics and the US Department of Labor, the translation industry is expected to grow 22%
  over the next ten years.

  With the advent of the internet, reaching global customers has become very easy. If you
  have a product (or service) that you can offer overseas, and you’re not tapping into this
  opportunity, you’re missing out. Businesses, today, have a much greater ability to reach a
  larger (global) audience and technology is helping us do just that.

  We all know that communicating with a global community is a challenge, but fortunately,
  there are a lot of tools available to help you overcome any language barrier.

  There is machine translation which is useful because it’s instant, free and very easy to use
  or integrate. Machine translators can give you what you need for quick/short translations,
  but they will not give you a perfect translation.

  Crowdsourcing translation which is human powered translation is growing in popularity. This
  is quite a bit more accurate, and can probably give you what you need if you have larger

  Last, there are companies who specialize in translation, many of which guarantee *almost*
  perfect results.

  I will touch upon a few of the most popular sites, but you should select a tool or service
  based on your needs.

  Translate text, web pages and documents; Enter text or a web page URL, or upload a

                                                           Table of Contents  Index

Languages available for translation:

Afrikaans    Danish     Greek        Korean       Portuguese   Thai
Albanian     Dutch      Hebrew       Latvian      Romanian     Turkish
Arabic       English    Hindi        Lithuanian   Russian      Ukrainian
Belarusian   Estonian   Hungarian    Macedonian   Serbian      Vietnamese
Bulgarian    Filipino   Icelandic    Malay        Slovak       Welsh
Catalan      Finnish    Indonesian   Maltese      Slovenian    Yiddish
Chinese      French     Irish        Norwegian    Spanish
Croatian     Galician   Italian      Persian      Swahili
Czech        German     Japanese     Polish       Swedish

Make your website instantly available in other languages

Add Google's website translator to your web pages, and offer instant access to automatic
translation of the pages. Adding the website translator is quick and easy.

Pricing: Free

Google Translator Toolkit is part of Google’s effort to make information universally
accessible through translation. Google Translator Toolkit helps translators translate better
and more quickly through one shared, innovative translation technology.

Here's what you can do with Google Translator Toolkit:

       Upload Word documents, OpenOffice, RTF, HTML, text, Wikipedia articles and knols.
       Use previous human translations and machine translation to 'pretranslate' your
        uploaded documents.
       Use the simple WYSIWYG editor to improve the pretranslation.
       Invite others (by email) to edit or view your translations.
       Edit documents online with whomever you choose.
       Download documents to your desktop in their native formats --- Word, OpenOffice,
        RTF or HTML.
       Publish your Wikipedia and knol translations back to Wikipedia or Knol.

How is this different from Google Translate?

                                                                            Table of Contents  Index

Google Translate provides ‘automatic translations’ produced purely by technology, without
intervention from human translators. In contrast, Google Translator Toolkit allows human
translators to work faster and more accurately, aided by technologies like Google Translate.

Pricing: Free

Babel Fish is an online translator that translates text or web pages from one language to

Languages: English, Simplified Chinese, Traditional Chinese, Dutch, French, German,
Greek, Italian, Japanese, Korean, Portuguese, Russian, Swedish, and Spanish.

Bring translation capability to your site
With Yahoo! Babel Fish, your users can translate passages of text or entire web pages
among 12 languages, or they can quickly translate your page into their language of choice.
Adding Babel Fish Translation to your site is free and easy. Simply choose the tool (or tools)
you want for your site, click the "I want this one!" button, then copy and paste the single
line of code into your page. Take your pick from two powerful tools.

Pricing: Free Translator

Over 50 languages including Chinese, French, German, Hindi, Japanese and Spanish
available for free online translation

Pricing: Free

   1. Type your tweet
   2. Choose language
   3. Press "Update" and get your Twinslation

                                                          Table of Contents  Index

You can either:
    "Twins your Tweets" both tweets posted on your twitter profile
    "Only translated Tweet" send just one tweet to your twitter profile

Pricing: Free

Translate Your Tweets to Any Language by Human Translators

      Send @twitrans tweets like: en2sp I can now tweet you in Spanish! When are you
       coming for a visit in New York?
      Wait a few minutes. While you wait they route your text to their translators at their
       translation service,
      Get the translation back in your Twitter home page: twitrans @twitter ¡Ya puedo
       decirte pío pío en español!¿Cuándo vendrás de visita a Nueva York?
      To get more help, please send @twitrans help or @twitrans codes.
      Available language codes: Arabic-ar, Chinese-zh, Dutch-nl, English-en, French-fr,
       German-de, Greek-el, Hebrew-he, Hindi-hi, Italian-it, Japanese-jp, Portuguese-pt,
       Russian-ru, Spanish-es
      Follow them on twitter @OHT

Pricing: Free is a simple, free group chat that automatically translates your conversation as
you type. is a simple, free group chat tool that lets you communicate in one language
or multiple languages (up to 45). Enjoy real-time conversations without language barriers - automatically translates each message as you type. is a web-based tool, so you won't need to install any software to use it. Just
start a conversation, invite people to join, and talk to people around the world!

Invite Others to Chat makes it easy to invite people to join the conversation. You'll get a special
URL address for your chat that you can share with friends using the Twitter, Facebook, and
email integration.

Pricing: Free

                                                          Table of Contents  Index


One Hour Translation is the world’s fastest human translation service. They provide Fast,
High Quality Professional Translation on a 24/7 basis thanks to a community of over 8000
certified translators from all over the world.

   1.   Select Language From/To
   2.   Enter text or upload a file
   3.   The number of words is automatically calculated
   4.   Add note to translator (optional)
   5.   Submit

Contact for a free trial
Translate - US$ 0.07 / word
Translate & Review - US$ 0.12 / word
Expert Translator! - US$ 0.15 / word

The world’s speaking your language

The simple way to order good-quality, low-cost translation

   1. Select languages From/To
   2. Choose level
   3. Paste text or upload files


Standard - $0.03/char
Fast human translation by a native speaker

                                                          Table of Contents  Index

 Pro - $0.06/char
 Professional translation for publishing and formal use

 Ultra - $0.09/char
 Pro service + extra proofreading for ultimate quality


 A language learning social network that connects students and language teachers is an online destination for learning foreign languages. italki connects people from
 around the world in a friendly community to learn from each other. italki helps people meet
 online to do free language exchanges. italki also helps students connect with teachers for
 paid online lessons. In addition, italki has many free language learning features, such as
 questions and answers, group discussions, and multimedia materials for self-study.
 italki is both a social network and a marketplace. The social network helps bring people
 together to communicate and learn. The marketplace gives students, teachers, and
 companies the ability to transact online.

 Find a language partner - Engage a native speaker for conversation practice. When
 viewing someone's profile page, click "Add to Friends" or "Chat Now." Chat Now allows you
 to instantly start a conversation with someone who is online, without needing to download
 any software. (If someone is not available to chat, try someone else.)
 Learn from a teacher - Take live online lessons from real language teachers and get
 tutored on complex language issues or anything else you need help with.
 Participate in the language community - Ask your questions and get answers from
 other members, join groups and participate in discussions.
 Browse language learning resources - Download free files like textbooks, handouts, and
 learning guides. Share your knowledge and create a wiki page.

 Free and paid (services and products)

 Learn a language the Web 2.0 way!

 Livemocha blends engaging online lessons and the world's largest language learning
 community to create the most natural way to learn a language.

                                                            Table of Contents  Index

Dynamic lesson content - Lesson plans include over 160 hours of beginner and
intermediate level content teaching everyday conversational language along with a full
range of practical reading, listening, writing and speaking exercises. Livemocha also
leverages the native language expertise of its members by allowing them to enhance the
content with grammar tips, alternative phrases and colloquialisms.
Global community - Members all over the world can utilize their native language
proficiency to teach and learn from other members of the community. Users have the option
of practicing structured conversation exercises with a native speaker or submitting a writing
or an audio sample of an exercise for a native speaker to edit or correct. These community-
based interactive tools in Livemocha help build a strong engaged language community.
Motivational system - For most people with little free time, learning a language can take a
back seat to their busy lives. Through competitions, a language buddy system and
community encouragement, Livemocha provides the tools to keep learners motivated and
making steady progress.

Livemocha offers both free and paid courses.
The free courses include basic 101, 102, 201 and 202, as well as TOEFL prep courses.
For more features, try the Plus version of one of the 101-202 courses.

Free Online Courses
Courses in 36 different languages
Over 160 hours of lessons for each
Helpful tips from native speakers
Focus on conversation skills

Travel Crash Course - $9.95 for a 90 day subscription

6-Month Packages
$49.95 USD – Livemocha Plus Courses
Package includes 4 courses (beginner to intermediate), downloads of every lesson, and a
printable Certificate of Completion for each course. Just 2 lessons each week to complete all
4 courses.
$69.95 USD – Livemocha Plus Courses with qualified tutors
Add qualified tutors to your Plus package. Tutors will review your speaking and writing
exercises to provide personalized recommendations for improvement. Two submissions to
tutors available for each lesson

Monthly Subscriptions
$14.95 USD each month – Livemocha Plus Courses
All the benefits of the 6-month package at a low monthly price
$19.95 USD each month – Livemocha Plus Courses with qualified tutors
Add qualified tutors to your Plus package. Tutors will review your speaking and writing
exercises to provide personalized recommendations for improvement. Limit of 8 exercise
submissions to tutors each month.

                                                         Table of Contents  Index

  An online language-learning system teaching actual conversation skills for 12 different

  Each course offers 100 lessons of powerful online language learning based on real-world

        Virtual Tutor
        Grammar and Culture Notes
        High Quality Audio
        Pronunciation Help
        Memory Building System
        Conversational Focus

  Free Trial
  30 Day Money Back Guarantee
  3 Month Subscription - $160 (per course)
  6 Month Subscription - $220 (per course)
  12 Month Subscription - $345 (per course)


  Legal solutions for you, your family & your business

  Legal books, forms, software, articles, and lawyers to help you with estate planning, wills,
  small business, divorce, real estate, debt, IP, retirement and more.

  Pricing: Free and Paid - Varies by product or service

  Online legal document preparation services for estate planning, trademarks, corporations
  and others.

  Pricing: Free and Paid - Varies by product or service


                                                           Table of Contents  Index

Suppliers, Manufacturers, Exporters & Importers

Import & Export on their award-winning International Trade Site. Find quality Products,
Trade Leads, Manufacturers, Suppliers, Buyers and Wholesalers.

Free to buy and sell (up to 50 products)
Gold Supplier Membership - $2,999/year

Gold Supplier Benefits:
Get 22x* more inquiries with Gold Supplier!
Maximize Your Exposure - Display unlimited products with first-level Priority Listing to
maximize your exposure to buyers
Exclusive Access to Buyers - Access the latest Buying Leads before Free Members and
contact details only available to Gold Suppliers
Stay Ahead of Competitors - Use real-time statistical reports to compare your online
performance with industry averages and get ahead of competitors
Greater Product Visibility - Product Showcase makes a powerful, visual impact and gets
up to 8x more exposure in buyer search results
Premium Company Website - Create a Premium Company Website from a professional
template to attract serious buyers
3rd Party Authentication and Verification - Verifying your company profile helps you
gain immediate trust as a legitimate company and serious supplier
Tradeshow Promotion - Gain targeted exposure towards tradeshow buyers worldwide in's sourcing directories
Big Buyer Promotion - Opportunities to promote your company at Big Buyer sourcing
events organized by

*On average

Make online trade work for your business

Free to buy and sell

Upgrade for Sellers:
Trade OK – $495/year                            Trade Pro - $1,395/year
Get up to 5x more inquiries than free members   30x more inquiries than free members
Post of to 50 products and 200 selling leads    Top-level priority search listing

                                                           Table of Contents  Index

  Trade OK – $495/year                                 Trade Pro - $1,395/year
  Get priority search listing in all search results    Free advertising package - 3 different advertisement
  Unlimited access to over 1 million global buyer DB   layouts ($1,000 value)
  Get TradeVerify service for free                     Free credit service package - TradeVerify + Credit
                                                       Reports ($308 value)

  Work from home and don’t want to use your home address or a PO Box?

  The UPS Store

  A real street address, not a P.O. Box which can provide a professional image for your
  Secure mail with 24-hour access* Pick up your mail when it’s convenient for you. Your mail
  and packages stay-safe and confidential.

         Package notification – Find out when your packages arrive
         Full-service mail and package receiving
         Mail holding and forwarding** Have your packages held in a secure location for pick-
          up at your convenience or have them forwarded to you, wherever you are.
         Call-in MailCheck® - Save time. Save a trip. Call to find out if you have mail.
         You can get an email and or text when your packages have arrived.

  *Available at participating locations.
  ** Additional fees may apply.

  Locations are individually owned and operated, so prices may vary. Contact your
  neighborhood location for pricing.

  Mail Boxes Etc

  You can get a mailbox with a real street address and 24-hour access* to mail and package
  deliveries. Additional services include mail forwarding**, fax receiving and the ability to call
  in and check for your mail and packages. You'll also find most of the postal products and
  services you need right at your neighborhood The UPS Store or Mail Boxes Etc. location.

  *Available at participating locations
  **Additional fees may apply

                                                                   Table of Contents  Index

  Pricing: Locations are individually owned and operated, so prices may vary. Contact your
  neighborhood location for pricing.

  National Association for the Self Employed (NASE)


  Small Business Administration (SBA)

  Web and district offices – Offers an array of tools and resources to help new and aspiring
  entrepreneurs succeed.

  Assessment tool -

  Small Business Planner -

  Plan Your Business Start Your Business           Manage Your Business         Getting Out
  Get Ready             Find a Mentor              Lead                         Plan Your Exit
  Write a Business Plan Finance Start-Up           Make Decisions               Sell Your Business
                        Buy a Business             Manage Employees             Transfer Ownership
                        Buy a Franchise            Market and Price             Liquidate Assets
                        Name Your Business         Market and Sell              File Bankruptcy
                        Choose a Structure         Understand Fair Practice     Close Officially
                        Protect Your Ideas         Pay Taxes
                        Get Licenses and Permits   Get Insurance
                        Pick a Location            Handle Legal Concerns
                        Lease Equipment            Forecast
                                                   Advocate and Stay Informed
                                                   Use Technology
                                                   Finance Growth

  Online Training Courses (as well as videos and podcasts):
      Finance & Accounting
      Government Contracting
      Business Planning
      Surviving a Slow Economy
      Starting a Business
      Marketing & Advertising
      Business Management

  Resource Library -

                                                                 Table of Contents  Index

SBA's resource library provides an abundance of information to assist you in many different
areas of running your business. Whether you're seeking information on small business
lending, understanding the cost of employee benefits or reviewing publications on strategic
planning, you'll find it here.

Topics   include:
        Reports, Studies & Stats
        Laws and Regulations
        Publications
        SOPs
        Glossary
        Small Business Statistics & Research
        Podcasts
        Success Stories

Visit a local Office -
Support your business with a team of experts - Business guidance and support is crucial to
increasing your odds of long-term success. Find counseling, training and business
development specialists providing free and low-cost services in your area.

Pricing: Free

US Chamber Small Business Center

Provides a wealth of startup assistance via web- based tools and resources.

Startup Toolkit – Get great articles, resources, agreements, forms and more to start your

Startup Toolkit:
    Small Business Library Tools                    Greening Your Business
    Documents and Forms                             Your Employees
    Starting Up                                     Financial Management
    Business Plans                                  Taxes
    Getting Financing                               Detect & Deter Fraud
    Marketing                                       Personal Wealth
    Internet Marketing                              Protecting Assets
    Win Gov't Contracts                             Exiting Your Business
    Office Management

Pricing: Free

                                                         Table of Contents  Index

SCORE - Service Corps Of Retired Executives

America's premier source of free and confidential small business advice for entrepreneurs.
SCORE "Counselors to America's Small Business" is a nonprofit association dedicated to
educating entrepreneurs and the formation, growth and success of small business
nationwide. SCORE is a resource partner with the U.S. Small Business Administration (SBA).

SCORE is headquartered in Herndon, VA and Washington, DC and has 364 chapters
throughout the United States and its territories, with 12,400 volunteers nationwide. Both
working and retired executives and business owners donate time and expertise as business

How SCORE Can Help You:
    Mentoring advice 24/7 Ask SCORE online
    In Person Mentoring 364 offices - Find an office
    Low-cost workshops nationwide - Find an office
    Find an office
    "How to" articles and business templates
    Online workshops and learning

Pricing: Free

U.S. Patent and Trademark Office

Official site for searching the U.S. patent database - Includes international treaties, statutes
and patent news - Incorporate your business, form a Limited Liability Company (LLC) or form a
corporation for as little as $115.

                                                           Table of Contents  Index

 Makes it easy to start a business for free!

 Incorporate                       Trademark Search
 Form an LLC                       Trademark Application
 DBA (Fictitious Business Name)    Copyright Applicatio
 Registered Agents
 Federal Tax ID Number (EIN)
 Secretary of State Requirements
 Name Availability Checks

 Free Trademark Search and Trademark Registration Services

 Standard Package of Trademark Registration Services
 $159 + government fee

 Plus Package of Trademark Registration Services
 $279 + government fee

 Includes everything in the Standard package plus:
 One year of trademark infringement monitoring (a $175 value)
 Cease and desist letter forms package
 Form of Transfer Agreement

 Trademark Gold - All inclusive process
 $499 + government fee

 Attorney Managed
 Priority Trademarkia processing of your search and application
 PDF of your trademark application materials

 It is crucial to utilize every avenue, so you can learn, build and grow! - The Idea Networking site for people who want to generate their own
 income...full time or part time – Going it alone, together - Community of entrepreneurs and small businesses
 dedicated to helping each other succeed – (Entrepreneur Magazine) Network with other entrepreneurs

                                                             Table of Contents  Index
  AP P ITY SL A P! - Blogs, how-tos, success stories, and local workshops to leverage
  idea sharing, referrals and advice - Business Resource Portal - Form business relationships, create interest-
  specific communities, find suppliers, promote products and services, discover business
  opportunities and stay informed about new developments and events – There are thousands of Ning Networks on all kinds of topics. . Look for and join
  networks with over 1,000 members

  Perfect - Everything you need to launch and grow a business. PerfectBusiness
  will introduce you to new business contacts and answer your toughest questions - Networking for small business owners and entrepreneurs. – Twitter for entrepreneurs. Sprouter enables collaboration and networking
  between entrepreneurs globally. - StartupNation is all about giving you access!
  Advice, articles, forums, groups, member-to-member networking, blogs, podcasts, contests
  and much more! - A social platform for enabling a small-world network for professionals. Xing
  offers personal profiles, groups, discussion forums, event coordination, and other common
  social community features.

                 ALSO SEE  Social Networking

OFF-LINE NETWORKING (Business Networks International) - The largest business networking organization
  in the world. Share ideas, contacts and most importantly, business referrals

  Find a chapter near you - Do something, Learn something, Share something, Change something -The
  world's largest network of local groups. Meetup makes it easy for anyone to organize a local
  group or find one of the thousands already meeting up face-to-face.

PEER-TO-PEER LENDING - RAISE CAPITAL – Peer-to-peer lending.

                                                           Table of Contents  Index

  Prosper is a leading online destination for borrowing money and investing in loans. People
  and institutions list and bid on loans using Prosper's online auction platform. Borrowers can
  list loan requests between $1,000 and $25,000 on Prosper. They set the maximum rate
  they are willing to pay an investor for the loan, and tell their story.

  People and institutional investors register on Prosper as lenders, then set their minimum
  interest rates, and bid in increments of $25 to $25,000 on loan listings they select. In
  addition to criteria commonly used by institutional lenders, such as credit scores and
  histories, Prosper lenders can consider borrowers' personal stories, endorsements from
  friends, and group affiliations.

  Once the auction ends, Prosper takes the bids with the lowest rates and combines them to
  facilitate the funding of one simple loan to the borrower, and then issues what are called
  "Notes" to all the winning bidders. Prosper handles all on-going loan administration tasks
  including loan repayment and collections on behalf of the matched borrowers and investors.
  Prosper members are then able to trade Notes with other members on the Folio Investing
  Note Trader platform, provided by Foliofn Investments, Inc.

  Connecting entrepreneurs and investors is the premiere online destination for entrepreneurs to showcase their
  business ideas and capital needs directly to investors.


  Personal Loans - They make personal loans between family and friends a piece of cake.

  Business Loans - Get small business loans from associates, friends or family.

                                                           Table of Contents  Index

  Zimply put, ZimpleMoney takes the headache out of tracking and monitoring private
  financial agreements- loan documents, payment processing, direct deposits, reminder
  emails, as well as gift and tax reporting—all in a social network so you can easily keep
  everyone up to date and informed.

  Benefits of ZimpleMoney:
      Convenient direct deposits to your bank account
      Connect with friends and family to borrow or lend money
      Easily track private and personal financial agreements
      Safely and securely have payments deposited into your account without the risk of
         mail box theft or worse - identity theft
      Automatically email bills and payment reminders
      Record payments and use to create gift and tax reports
      Low cost way to automate billing and collection of rental payments and settlements

  Trade Show News Network - The ultimate event resource

WI-FI LOCATOR - A pretty comprehensive listing of free Wi-Fi Spots throughout the US:

  Outsourcing and telecommuting were virtually unheard of 20 years ago. Today, more and
  more businesses are embracing these concepts, because there is an array of benefits to
  both, namely, a 20-30% cost savings and technology is making it possible for any size

  People are willing to sacrifice health benefits to work from home which, as we know, is a
  huge savings. Not to mention the money saved on unemployment tax and worker’s comp

  Both save you time and give you the opportunity to tap into a much wider talent pool
  (especially if you live in Podunk, Hollow). Not to mention, it is becoming a way of life for
  many to work remotely. Now that the majority of households require two incomes, it is
  beneficial for people to work from home and there are many trust-worthy folks available to
  do so.

  No one is a master at everything, trying to do it all yourself can be frustrating and a huge
  waste of time. Let’s take web design, many of us try to create our own websites – realizing
  that it takes us (I’m referring to non-programmers) one hundred times longer than it would
  take an actual web designer and/or programmer. You should decide what your time is worth
  and think of the ways you could be more productive by outsourcing the project – like
  making more sales or marketing your product or service.

  To hire this way, purely for financial reasons, is not wise – you need to be confident in your
  ability to foster relationships with the companies or contractors you plan to do business

                                                            Table of Contents  Index

 Do your homework. Make sure the company or people you consider retaining are
 trustworthy and have proven track records. Check references, do a background check, and
 spell out how often you expect them to communicate and what needs to be done when and
 let technology lend a hand. There are programs such as Basecamp, Zoho Projects and a ton
 of others that let you assign projects and deadlines and then give you updates when
 milestones are reached or when projects are completed. Additionally, internet tracking
 software and telephone logging programs are also available to track usage and numbers


 Hire, manage and pay experts to do your work

       Web & Programming
       Design & Multimedia
       Writing & Translation
       Admin. Support
       Sales & Marketing
       Finance & Mgt.
       Legal
       Engineering & Mfg.

 Hire Experts
    • Post your job to describe the work and skills you need
    • Review Proposals and start interviewing candidates right away
    • Hire the best candidate to get the job done

 Manage the Work
   • Set up milestones to track the work
   • Communicate and collaborate along the way
   • Review status reports and approve work as it's completed

 Pay for Results
    • Pre-fund the work by depositing money into Escrow
    • Release payment upon approval of results
    • Leave feedback for the work you receive

 Pricing: Per job

                                                       Table of Contents  Index

Hire, manage, and pay a distributed workteam as if everyone were in your office.

oDesk turns the "weaknesses" of remote work into strengths. oDesk brings hundreds of
thousands of experts from around the world to your desk, with verified work history and
feedback, giving you more insight into the job candidate than a standard resume and in-
person interview. Their work diary gives you full visibility into how hard, and how well, your
team is working, beyond what you'd get from having them in your own office. The payment
system is simple and headache-free.

oDesk lets both businesses and professionals overcome the challenges of distance to build
online teams, integrated with in-house staff, that reward both employers and contractors:
They guarantee work to employers — every hour billed is an hour worked.
They guarantee payment to providers — every hour worked is an hour paid.

      Web Development                                 Design & Multimedia
      Software Development                            Customer Service
      Networking & Information Systems                Sales & Marketing
      Writing & Translation                           Business Services
      Administrative Support

Post an hourly or fixed-price job
oDesk recommends hourly jobs for most ongoing work efforts, but fixed-price jobs can be
appropriate for smaller, well-defined projects.

Hourly jobs are more flexible — you can add to a provider's work, even retain him or her
for an entirely different task after the first job is complete, without having to renegotiate
or repost a job. You have full access to oDesk’s time tracking and work diary functions,
and the “hour paid is an hour that was worked” guarantee behind it. According to oDesk,
they have found that the most talented and in-demand providers gravitate toward the
hourly work, and that hourly jobs have led to long-lasting, very successful relationships.

Fixed-price jobs may work best for shorter tasks with a very defined scope. They can also
be good for test tasks to give providers a trial run before hiring them to longer, hourly

iPhone application - Allows project administrators to monitor the work stream of their
team members while they’re on the go.

Pricing: Per job

Your outsourcing solution is here - Hire the talent you need among 1,000,000+ Freelancers

      Websites & E-commerce                           Fashion & Interior Designs

                                                           Table of Contents  Index

      Graphic Design & Multimedia                     Writing, Editing, & Translation
      Programming & Databases                         Marketing & Communications
      Engineering & CAD                               Sales & Telemarketing
      Networking & Telephone Systems                  Business Consulting
      ERP & CRM                                       Legal
      Broadcasting                                    Finance & Accounting
      Photography & Videography                       Admin Support
      Illustration & Art

Post Projects
Submit a description of the work you need to have completed

Get Quotes
Receive free proposals and review statistics to find quality Freelancers

Discuss & Hire
Talk over business needs and award your project to the best Freelancer for the job

Pricing: Per job

Need custom software? Receive bids from 271,364 registered coders.
Review work histories and resumes online, and then conduct business stress-free using the
"Safe Project Escrow"(tm)

Need a coder to help you create the next 'killer app' or help you with a tough problem? Just
post your program or problem and coders from around the world will email you bids on
doing the work.

You can review each bidder's resume and reputation online, and when you're ready to make
your decision, you can rent your personal, expert, coder with just a few clicks! It’s that

Posting a bid request is free, and you are under no obligation to accept any bids sent to you
unless you choose to. Once you accept a bid, you will place your payment into escrow. The
money is not released to the coder, until they complete the work according to your original
specification. There are no service charges or finder’s fees for buyers.

   •   Post your bid request
   •   Receive bids from coders (and communicate further)
   •   Accept a bid and put payment in escrow
   •   Work is done by seller
   •   Receive and approve work
   •   Rate coder

Pricing: Per job

                                                           Table of Contents  Index

Affordable marketing solutions - Marketing on your budget, your timeline, guaranteed.

Access millions of professional and amateur designers, writers, and marketers from all of
the world.

           Design                          Writing                         Ideation
            Logos                          Names                           Products
          Websites                         Slogans                          Services
          Packaging                          Ads                          Businesses
          and more                        and more                        and more

   1.   The buyer submits a brief on marketing needs and sets an award amount.
   2.   Freshly Branded holds the award in escrow until a winner is chosen.
   3.   Creatives submit their ideas, designs, or other work for consideration.
   4.   The buyer picks a winner and Freshly Branded transfers the funds and any applicable

Pricing: Per job

Your very own assistant

Dedicated Assistant Membership

A Personal Assistant Dedicated to You

They assign one of their assistants to work especially for you. A dedicated virtual personal
assistant will get to know your working style, your needs, and how you want your outputs.
Dedicated Assistants help you gain perspective and clarity by taking on-going tasks off your
to-do list so you can focus on the big picture. The working relationship that can be built with
a dedicated personal assistant is invaluable.

24/7 Assistance Membership
AskSunday 24/7 Assistance Membership gives busy people the resources of a 24/7 personal
assistant, travel agent, and project assistant available via both email and telephone.

                                                           Table of Contents  Index

Members are invited to submit ‘requests’ at any time over email, via web forms, or

AskSunday's affordable virtual assistant service is available across the US, Canada, UK and
Australia and wherever else they can execute requests for their members in English.

Membership plans start at $17 US per month for 10 requests and are offered on either a
month-to-month or quarterly basis. AskSunday membership provides access to a broad
base of virtual assistance, including access to their Projects team which bills by the hour
and can take on larger tasks/projects. There are no fees to join and no annual contracts.

      Data Analysis/Entry
      Internet/database research
      Click-to-Chat
      Outbound calling
      Real-time remote login for technical and general support
      Continuous processes
      Document Editing
      Uploading content onto websites
      Managing online postings
      Coordinating and booking travel plans
      Visually documenting processes
      Email correspondence

Dedicated Assistant:
Includes agent time to assist you with general personal assistant tasks such as data entry,
web research, phone calls, scheduling, etc
20 Hours / Month - $279/mo
40 Hours / Month - $549/mo
80 Hours / Month - $1087/mo

24/7 Assistance:

30 Day Silver - $37 US + $3.00 US per additional request
Includes 15 requests to AskSunday’s 24/7 email and telephone support service.
90 Day Silver - $97 US + $3.00 US per additional request
Includes 45 requests to AskSunday’s 24/7 email and telephone support service.
30 Day Gold - $57 US + $3.00 US per additional request
Includes 30 requests to AskSunday’s 24/7 email and telephone support service as well as
international calling to third parties.
90 Day Gold - $147 US + $3.00 US per additional request
Includes 90 requests to AskSunday’s 24/7 email and telephone support service as well as
international calling to third parties.

                                                         Table of Contents  Index

  Finally, all the professional material you or your business need to succeed

     1. Post your project, describing the material you need and your budget.
     2. Experts submit full materials for you to review and request amends.
     3. Satisfied? Award your project, receive your final materials and we'll take care of
        payment to the winning expert.

  Business Plan - $750
  Blog Content - $75
  Slide Presentation - $150
  Resume - $75
  Financial Projections - $250
  Web Content - $150
  Press Release - $95
  Sales Writing - $350

TRANSCRIPTION - Audio Transcription Made Fast and Easy - Transcription + Branding = New Media Success!

                 ALSO SEE  Elance


  Don’t have a great voice? No worries!

                                                            Table of Contents  Index

   Voices   can be used for:
           Recording voicemail greetings
           Transferring your book to audio
           Radio and TV Ads

   1. Sign up - FREE!
   Create your account in 1 simple step.

   2. Listen to samples
   Compare demos, quotes and skills within hours.

   3. Award your job
   Choose the best voice for your job.

   4. Send payment
   Make payment risk-free with the SurePay Escrow service.

   Get in their heads!

   Without customers, you don’t have a business. That is why it is extremely important to
   engage with your customers, not only updating them and communicating TO them, but by
   asking for, and listening to, their feedback.

   Everyone loves to give their opinion…and most consumers read those reviews.

   According to Juniper Research, 77% of online shoppers view customer reviews to help them
   make their purchasing decisions.

   In the 1980’s the White House Office of Consumer Affairs commissioned a report called the
   TARP study. This report revealed the following facts about unsatisfied customers:

           96% of dissatisfied customers do not complain directly.
           90% will not return.
           One unhappy customer will tell nine others.
           13% will tell at least 20 other people

   That was thirty years ago….Now, with the advent of the internet, those numbers are much,
   much higher! With 316 million users on Facebook and another 30 million on Twitter – that
   number is probably more like 100+ people on average per bad experience. After all, that’s
   what we do – give constant updates on our life and experiences.

   It is more important now than it ever has been to treat your customers’ right and find out if
   they satisfied. If they aren’t, you need to find out and do everything in your power to make
   it right.

   This trend has bred a new crop of online tools that enable an easy back-and-forth between
   companies and their customers. So, if you want to know how your customers feel about
   your company, it's easier than ever to find out. And if some of them happen to be
   badmouthing you, you may even have a chance to change their minds.

                                                              Table of Contents  Index


  Google Alerts are email updates of the latest relevant Google results (web, news, etc.)
  based on your choice of query or topic.

  Some   handy uses of Google Alerts include:
         Monitoring a developing news story
         Keeping current on a competitor or industry
         Find out what others are saying about you and/or your company
         Getting the latest on a celebrity or event
         Keeping tabs on your favorite sports teams

  Pricing: Free

  Yahoo! Alerts is a free, personalized notification service that instantly informs you of what
  you consider important and relevant via email, instant message, pager, or cell phone. To
  take advantage of this service, you can sign in (or sign up to get a Yahoo! account) and
  customize your Yahoo! Alerts content and how it is delivered to you.

                                                           Table of Contents  Index

 Pricing: Free

 Alerts deliver the latest information that's important to you!

 Choose how you want to receive alerts- Email, messenger or mobile

 Pricing: Free


 See what people are saying about topics that interest you — in real-time

 BackType is a real-time, conversational search engine which indexes and connects online
 conversations from across the web in real-time, so you can see what people are saying
 about topics that interest you.

 Search - Find comments that mention you, your business, products, services, or other
 topics that interest you

                                                            Table of Contents  Index

 Alerts - BackType Alerts sends you email updates whenever a search term is mentioned in
 a comment
 Subscriptions - BackType Subscriptions sends you email updates whenever someone
 comments on a post you specify

 Pricing: Free


 Real People - Real Reviews - Business Review and Connect Site

 With Yelp, you can get a good handle on your company's word-of-mouth buzz.

    •   Connects people with great local businesses
    •   Yelp was founded in 2004 to help people find great local businesses like dentists, hair
        stylists and mechanics
    •   As of July 2009, more than 24 million people visited Yelp in the past 30 days
    •   Yelpers have written over 7 million local reviews, over 85% of them rating a business
        3 stars or higher
    •   In addition to reviews, you can use Yelp to find events, special offers, lists and to
        talk with other yelpers
    •   Every business owner (or manager) can setup a free account to post offers, photos
        and message her customers
    •   Yelp makes money by selling ads to local businesses - you'll see these yellow, clearly
        labeled "Sponsored Results" around the site
    •   Paying advertisers can also promote a favorite review at the top of their Yelp page,
        but can never change or re-order their other reviews
    •   Yelp has an automated filter that suppresses a small portion of reviews - it targets
        those suspicious ones you see on other sites
    •   You can Yelp on your phone at, Yelp for iPhone, or Yelp for
    •   The Weekly Yelp is available in 28 city editions to bring you the latest business
        openings & other happenings

 Free and paid sponsorships* (starting at $300/mo**)

 *Based on business user reviews; the paid sponsorship returns do not generate a very high ROI.
 Research before you pay.
 **Rates are not published

                                                           Table of Contents  Index

It’s time to focus on ROR…Return on Relationship

SuggestionBox is a web-based service that collects customer suggestions.

With a customer relationship solution like, you have the tools to
improve your business by leveraging powerful management, communication, collaboration
and marketing features. Build better relationships with your customers by making their
feedback a catalyst for your business by:

Listening & Learning - Go right to the source. By turning learning into fast action, you
and your team will be able to make better informed decisions on what you deliver to
Strengthening your online reputation - Millions of customer are online right now talking
about the experiences they've had with multiple businesses. enables
you to protect your name and be a part of that conversation by giving your customers a
place to reach you, share their ideas and connect.
Avoiding missed opportunities - Most customers will look elsewhere if they don't feel like
someone is listening to their needs. Creating a SuggestionBox page will ensure these
customers know you're listening and will build the loyalty you need to increase customer
Empowering Employees - Research shows that unhappy employees can adversely affect
the customer experience by providing poor customer service. Giving your employees direct
access to the customer via the collaboration and communication features gives them a
sense of ownership in the process.
Improving what you do - Every day you tackle the question, "How can we improve what
we do?" The answer may include increasing sales, focusing marketing, optimizing operations
and finding great people. With, they enable you to focus on these goals
by gaining an efficient and effective way to capture the insight you need from the people
that care about you most … your customers.

Suggestion box is used by Zappos and Apple (two of the top rated customer service

30 Day Free Trial
Monthly - $49.50/mo - per box with one internal user
Annual Plan - $495/year (save $99)
$9.95/mo for each additional user

Everything your business needs to grow

Customer Feedback, Email Marketing & Online Surveys

                                                        Table of Contents  Index

      Customer Feedback Tools
      Business Center
      Email Marketing Services
      Survey Tools
      Site Seal
      Product Reviews
      Testimonials & Widgets
      Dispute Resolution

Free 30 Day Trial
Free Forever - You only pay if you send to more than 125 email contacts or want to publish
reviews after 30 days.
Email Addresses – Price per month
250 - $9.95
1000 - $17.95
5000 - $29.95
10000 - $59.95
25000 - $119.95
50000 - $199.95
100000 - $349.95

Love your customers

A home base for customer conversations - The instant-on support community for sharing
answers, ideas and solutions

      Cut down on repetitive support costs
      Gather ideas and feedback from customers
      Build loyalty and trust through the power of community

Whether you need a primary support site or a way to wrap several channels into an
effective whole, Get Satisfaction provides a central spot for creating satisfying customer

Simplicity - Get Satisfaction provides a whole new interface that focuses on simplicity so
that people of all backgrounds can find their way around right away.

Focused on productive outcomes - Unlike a traditional forum, Get Satisfaction is all
about producing results like answers, solutions and new product features. GS2.0 presents
an organized content display that drives the community toward these outcomes.

Customer-to-customer help - More than ever, GS is designed to encourage customers to
connect with other customers to get the most out of their products and services. GS2.0
unveils reputation, featured users, and calls- to-action.

                                                        Table of Contents  Index

  Try out – Free
  Promote – $19/mo
  Manage - $99/mo
  Integrate - $279/mo
  Customize - $899/mo

  A better comment system for your site

  Hundreds of thousands of sites, from small blogs to large publications, rely on it to power
  and manage their discussion communities.

  Connect Your Conversations - Sometimes the conversation happens away from your site.
  That's OK. Now you can link up with the social web using Reactions, the feature that hooks
  into results from uberVU and BackType. Seek out social comments and mentions from
  places such as Twitter, FriendFeed, Digg, and YouTube, then display them with your
  Say Hello to Millions of Commenters - That's right - millions of active commenters are
  already by recognized by the system. Disqus Comments also lets your readers choose their
  identity, with Facebook Connect, OpenID, or Twitter Sign-in, when they leave a comment.
  Experience Real-time Discussions - Bring lively, real-time chatter onto your page with
  real-time posting and updating. With rich interactive features such as threaded replies and
  comment replies, your discussions never feel dull.
  Spread the Chatter - Allow your commenters to easily spread the discussion all across the
  social web, driving new traffic back to your site in the process. Every time someone leaves a
  comment, they can easily share the discussion happening on your site to friends and
  followers. Accelerate the distribution of your content by observing how effectively word
  travels across the Facebook Newsfeed and Twitter stream!
  The Very Best Tools - Generic content management systems just aren't built for handling
  discussions effectively. The sleek and powerful moderation panel was designed for
  comments. Features such as multi-site moderation, multiple moderators, bulk actions, and
  automated decisions make Disqus Comments the most efficient tool for managing a large
  (or getting-there-large) community.
  Comments Don't Have to Be Painful - We've all been bitten before. As valuable as
  comments can be, dealing with them can be a chore. Disqus Comments lets you enjoy the
  benefits without the need to babysit your site. They use proprietary anti-spam that was built
  and trained to handle the junk some people try to pass off as comments. Disqus VIP also
  features cutting-edge semantic technology that helps you automatically recognize offensive
  posts and keep the discussion civilized.
  Know Your Audience, Love Your Audience - Built-in compatibility with Disqus Profile
  means that you can encourage verified commenter profiles — real comments from real
  people. And with global reputation across all sites, you can track influential commenters on
  and off your site.

  Pricing: Free and Premium for large scale web (must contact for pricing)


                                                           Table of Contents  Index

Want to decide on something? Use Zoho Polls to narrow down your choices and get opinion
from others.

- Are you faced with a lot of options and need opinion from others?
- Are you struggling to make a decision?
- Do you need to choose the right option?

With Zoho Polls, you can create online polls (public / private) and share with your friends
and colleagues to get their opinion. You can create a poll to either vote or to rate a set of

      Public and Private polls
      Polls to vote / rate.
      Insert poll into your blog / website
      Discuss / Comment on each poll
      Tag your polls and search / discover polls based on tags.

Pricing: Free

The Easiest Way to Get the Answers You Need

      Ask Questions
      Collect Responses
      Analyze Results

All Plans Include:
All languages supported (Unicode)
15 types of questions
Survey completion progress bar
Number pages/questions automatically
Validate/require survey responses

                                                         Table of Contents  Index

Randomize/sort answer choices
Collect responses via web-link or by email
View live results as they are recorded

Basic                              Pro                                    Unlimited
Free                               $19.95/mo                              $16.67/mo
                                                                          $200/year (Save $40)
Number of questions per Survey -   Number of Questions per Survey -       Number of Questions per Survey -
10                                 Unlimited                              Unlimited
Survey themes – 15 pre-built       Number of responses – 1000/mo          Number of responses - Unlimited
Number of responses - 100 per      $0.05 per response overage             No response overage fee
Response overage charge – N/A
                                   Paid Plans Include:
                                   Survey themes (change the look of your survey) – Unlimited Custom
                                   Create skip logic
                                   Survey template library
                                   Add a custom logo to your survey
                                   Create a custom redirect upon survey completion
                                   Create a printable PDF version of your surveys
                                   Create a custom "thank-you" page
                                   Generate website popup invitations
                                   Surveys are fully accessible, 508 compliant and certified
                                   Create multiple custom reports to include particular sets of questions
                                   Filter and cross tabulate your responses by custom criteria
                                   Download your responses into a spreadsheet
                                   Create and download custom charts (pie, bar, column, line, area)
                                   Create a link to share your responses

The leading provider of free web polls!

Polls are a great way to add to the "stickiness" of your website. Your site visitors will gladly
take a few seconds to answer a simple poll--if anything just out of sheer curiosity to find out
what others have said. Many top websites display polls about current events or topics of

With, they make it easy to place a poll on your website so you can start
tracking the opinions and knowledge of your visitors today!

Pricing: Free

                                                                   Table of Contents  Index

   Live Audience Polling

          Ask your audience a question
          They answer using SMS text messages, Twitter, or the Web (try voting!)
          Results update live in your web browser or PowerPoint

   Collect data while interacting with your audience - Poll Everywhere replaces expensive
   proprietary audience response hardware with standard web technology. It's the easiest way
   to gather live responses in any venue: conferences, presentations, classrooms, radio, tv,
   print — anywhere. It can help you to raise money by letting people pledge via text

   What for - Audience choice awards, trade show sales lead generator, interactive signage,
   scientific opinion polling, battles-of-the-bands, very large group brainstorming, and txt-to-
   screen graffiti.

   What Else - Customers have also found many creative uses: conduct quick comprehension
   checks in training, replace expensive classroom clickers, collect donation pledges, power
   silent auctions, let large audiences submit questions and feedback to a presenter, and even
   as an anonymous way to collect answers to sensitive questions.

   Free              Personal          Presenter         Plenary           Conference        Platinum
                     $15/mo            $65/mo            $140/mo           $375/mo           $1,400/mo
   Audience Size -   Audience Size -   Audience Size -   Audience Size -   Audience Size -   Audience Size -
   30                50                250               700               2,500             20,000


   Calculate live currency and foreign exchange

   With over 180 currencies, as well as Special units & precious metals, this currency calculator
   contains every world currency!

   You can use the tool online, or you can embed the tool on your website or blog (free with
   advertising or custom, ad free for $540 per year.

   Pricing: Free and Paid


                                                                     Table of Contents  Index

 Ever needed to know how many MB’s in a KB? Perhaps you’re using a service that has a
 100MB file size limit, but when you look at your file, it only tells you the kilobytes (KB). The
 site has a number of other calculators and conversion tools as well.

 Pricing: Free

 URL shorteners are used to shorten the URL (or web address) of a website. The new
 (shortened) URL is created, but when clicked, it will take you to the actual (longer) URL
 (web address).

 This has become a very useful and common tool since Twitter (and microblogging) came to
 be. Twitter only allows you to enter in 140 characters which isn’t a lot to work with if you
 have a large URL that you want to discuss.

 For example: Let’s suppose I wanted to direct my Twitter followers to my review of This
 Week in Startups:
 Original Link:
 Shortened Link:

 This reduced my original link from 67 characters to 26.

 Now I could easily post the following on Twitter and still have 16 characters to spare!

 “Read my review of #TWIST Episode 33 with the awesome Jason Calacanis and Shawn Gold
 of Cocodot -” offers statistical tools to track the popularity of the shortened links.

 You don’t have to sign up but if you do, sign up for you can get…

         Real-time Link Tracking

                                                               Table of Contents  Index

        Track the performance of your links in real time.
        Complete History
        Access the complete history of your links
        Saved Preferences
        Store your Twitter account and other preferences

  Users can view advanced analytics about their URLs, including the number of clicks and
  where people are clicking from in the world filters all links through several independent services to check for spam, suspected
  phishing scams, malware, and other objectionable content. They currently include Google
  Safe Browsing, SURBL, and SpamCop in their operations. For Firefox browser users, they
  also have a Preview Plug-in that allows you to view more information about a link before
  clicking. If you are a Twitter user, similar preview features are offered by Tweetdeck.

  Pricing: Free

  By entering in a URL in the text field below, they will create a tiny URL that will not break in
  email postings and never expires.

  Shorten a URL
  Customize your link (URL) further by adding a short description to the end of the shortened

  Add TinyURL to your browser's toolbar

  Pricing: Free


  Read the Words is a service that will read any text you enter or upload aloud

                                                             Table of Contents  Index

          Convert Text                           Embed in Web Pages
          Convert Files                          Embed in Emails
          Convert Web Pages                      15 Voices to choose from
          Convert RSS Feeds                      Adjustable Voice Speed
          Customize Avatars

   Convert Multiple Ways
   Write text, or copy text from another file, and paste it into the text box
   Upload files - Microsoft Office documents, Adobe PDF, txt, and HTML document.
   Plus, Websites and RSS feeds
   Download or Embed - You can download your recording to your computer, iPod, or other
   mp3 player. You can listen from any computer and, you can even embed it in your website,
   blog, MySpace, or Facebook page.
   Adjust Voice Speed - You can adjust your readers speed before you create a recording.

   Bronze                                Silver                               Gold
   Free                                  $19.99/year                          $34.99/year
   Create Audio Files up to 30 seconds   Create UNLIMITED Audio Files up to   Create UNLIMITED Audio Files up to
   in length                             1 hr in length                       8 hrs in length
   Select from 15 Voices                 Select from 15 Voices                Select from 15 Voices
   3 Languages Available                 3 Languages                          3 languages
   2 Customizable Avatars                5 Customizable Avatars               Unlimited Avatar Customization
   Unlimited Emailing of Speaking        Unlimited Emailing of Speaking       Unlimited Emailing of Speaking
   Avatars                               Avatars                              Avatars
   3 Podcasts                            Access to Manipulating and           Access to Manipulating and
   3 Embedded Readings                   Enhancing Readings                   Enhancing Readings
   3 Saved Readings                      25 Podcasts                          Unlimited Podcasting
                                         25 Embedded Readings                 100 Embedded Readings
                                         25 Saved Readings                    100 Saved Readings


   Free Education from institutions around the globe!

   OCW Consortium is a free and open digital publication of high quality educational materials,
   organized as courses.

   Institutions working together to advance education and empower people worldwide through

                                                                       Table of Contents  Index

 An OpenCourseWare is a free and open digital publication of high quality educational
 materials, organized as courses. The OpenCourseWare Consortium is a collaboration of
 more than 200 higher education institutions and associated organizations from around the
 world creating a broad and deep body of open educational content using a shared model.
 The mission of the OpenCourseWare Consortium is to advance education and empower
 people worldwide through opencourseware.

 Institutions - Featured institutions include; Berkely, MIT, Tufts, Kaplan Higher Learning
 and more. There are many others that participate within the US and abroad.
 Events - In addition to courses, you will have access to prominent speakers and on-campus
 events, live and on-demand.

 Pricing: Free


 iTunesU is a part of the iTunes Store featuring free lectures, language lessons, audiobooks,
 and more, that you can enjoy on your iPod, iPhone, Mac or PC. Explore over 200,000
 educational audio and video files from top universities, museums and public media
 organizations from around the world. With iTunes U, there's no end to what or where you
 can learn. Check out the intro video.

 Pricing: Free

 The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich by Timothy
 Ferriss (2007 & 2009 update) A guide to creating a business that adapts to your life and
 gives you the life that you want.

 Crush It!: Why NOW Is the Time to Cash In on Your Passion by Gary Vaynerchuk (2009)
 GaryVee is an online marketing phenomenon with almost one million followers on Twitter!
 He teaches you how to build an online business and grow it with social media.

 The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It, by
 Michael Gerber (1995) Teaches you how to “Work on your business, not in it" and how you
 can operate your company without you

 Escape from Cubicle Nation: From Corporate Prisoner to Thriving Entrepreneur by Pamela
 Slim (2009) How to take the leap from your cubicle into your own startup

 First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus
 Buckingham and Curt Coffman (1999) Offers specific techniques for helping people perform
 better on the job.

                                                          Table of Contents  Index

Good to Great: Why Some Companies Make the Leap…And Others Don't by Jim Collins
(2001) Based on a five year research project comparing teams that made a leap to those
that did not, Good to Great shows that greatness is not primarily a function of
circumstance; but largely a matter of conscious choice and discipline

The Knack: How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up by Norm
Brodsky and Bo Burlingham (2008) Discusses the mentality that helps street-smart
entrepreneurs solve problems and pursue opportunities as they arise.

Made to Stick: Why Some Ideas Survive and Others Don't by Chip Heath and Dan Heath
(2007) The Heath brothers reveal the anatomy of ideas that “stick” and explain sure-fire
methods for making ideas stickier, such as violating schemas, using the Velcro Theory of
Memory, and creating “curiosity gaps.”

The New Community Rules: Marketing on the Social Web by Tamar Weinberg (2009)
Understand how social web technologies work, and learn the most practical and effective
ways to reach people who frequent these sites

Ready, Fire, Aim: Zero to $100 Million in No Time Flat by Michael Masterson (2008)
Masterson reveals how you can use his approach to achieve unprecedented entrepreneurial
success and enjoy life to its fullest

Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone by
Mitch Joel (2009) This is the first book to integrate digital marketing, social media, personal
branding, and entrepreneurship in a clear, entertaining, and instructive manner that
everyone can understand and apply.

The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell (2000)
Discusses that magic moment when an idea, trend or social behavior crosses a threshold,
tips and spreads like wildfire. Based on a number of real world examples that will change
the way you think.

The Twitter Book Tim O'Reilly, Sarah Milstein (2009) This practical guide will teach you
everything you need to know to quickly become a Twitter power user, including strategies
and tactics for using Twitter's 140-character messages as a serious--and effective--way to
boost your business

Viral Loop: From Facebook to Twitter, How Today's Smartest Businesses Grow Themselves
by Adam L. Penenberg (2009) Viral Loop is a must-read for any entrepreneur or business
interested in uncorking viral loops to benefit their bottom line

SmallBizBooks - Entrepreneur Magazine’s Small Business Books. Startup Guides and
Business Essentials.

A VC - Musings of a VC in NYC

Bootstrapper - Blog portal for bootstrappers – Confessions of serial entrepreneurs and

                                                           Table of Contents  Index

Bizmore - a new ‘go-to’ source for business advice, dedicated to providing small and mid-
sized businesses the experience, expertise and explanations they need to succeed.

Bplans - Creator of “Business Plan Pro” software, offers insight on business, marketing and

Get Elastic – On e-commerce and conversion

Guy Kawasaki’s How to Change the World - A practical blog for impractical people

Mashable – The Social Media Guide

Mixergy - Interviews of entrepreneurs

OnStartups – Blog on startups

ReadWriteWeb - All about tech news and startups

Scobleizer - Robert Scoble is an American blogger, technical evangelist, and author. This
blog started during his career as a technical evangelist at Microsoft

Seth Godin’s Blog – Bestselling author who wrote for Fast Company, he popularized the
topic of permission marketing

Signal vs. Noise - A weblog by 37signals (Basecamp, Highrise, etc.) about design, business,
experience, simplicity, the Web, culture, and more

Startup Lessons Learned – Eric Ries, named “One of the Best Young Entrepreneurs of Tech”
by Business Week, serves on the advisory board of a number of technology startups
including pbWiki, Bunchball, FooMojo, Causes and KaChing

The Netsetter – On startups and web business

This Week in Tech Tools – Small business resource for web apps and tech tools

Valleywag - Silicon Valley's tech gossip

VentureBeat - VentureBeat’s mission is to provide news about innovation for forward-
thinking executives

Most podcasts can be found on iTunes

48 Days to the Work you Love

Buzz Out Loud

Fast Company TV

                                                         Table of Contents  Index

This Week in Google

This Week in Startups

This Week in Tech

INC. (1 Year: $12)

Amazon (1 Year: $9.97)

Amazon (2 Years: $15.00)

FAST COMPANY (1 Year: $12.00)

Amazon (1 Year: $9.97)


                                 Table of Contents  Index
 AP P ITY SL A P! (1 Year, Both Magazines: $15.00)

 ENTREPRENEUR (1 Year: $11.97)

 Amazon (1 Year: $11.97)

 SUCCESS (12 ISSUES: $34.99 or 24 ISSUES: $49.99)

 Amazon (1 Year - $34.99)


                                                          Table of Contents  Index

Not sure how to start your business or get it to the next level? Maybe you are having
employee issues. There’s a ton of information (books, magazines, blogs and podcasts) that
we can all learn from.

Below are the major resources available for anyone who is looking for information. You can
purchase a book online and have it sent to you or download it and listen to it. Reading
demands your undivided attention. With audio programs you can listen (and learn) in the
car (on a trip or during your commute to and from the office) on a plane or even while
doing chores, such as cleaning or shopping.

In case you’re not familiar with podcasts – A podcast is a digital audio or video file that is
episodic; downloadable; program-driven, mainly with a host and/or theme.

So, for those of you that claim you do not have the time to read, you now have the
opportunity to expand our knowledge by simply listening, instead of reading.

America’s Largest online retailer and book-seller offers books in a variety of formats; printed, digital and audio.

Pricing: Varies by product® is the Internet's leading provider of spoken audio entertainment, information,
and educational programming.

In addition to audiobooks, you will find audio versions of magazines, radio shows, podcasts,
stand-up comedy, and speeches from icons who shape our culture, politics, and business

You can download content from Audible and play it back on personal computers, CDs, or
AudibleReady® mobile audio players in minutes, anywhere. Audible is compatible with over
200 handheld devices (like the iPod or iPhone).

For those of you who do not have a Smartphone, you can enjoy content directly from your
computer, you will need to download and install the Audible Manager Software. It is only
1MB and takes less than 10 seconds to install.

Download a Free Audiobook with a 14-Day Gold Trial Membership

Priced per download or:
Monthly Plans:

                                                          Table of Contents  Index

Gold - $7.49/mo for the first 3 months, thereafter $14.95/mo*
1 credit per month
Platinum – $22.95/mo - $11.47 per credit
2 credits per month

Annual Plans:
Gold - $149.50/year - $12.46 per credit
12 credits all at once
Platinum - $229.50/year - $9.56 per credit
24 credits all at once

*Special offer

       One credit equals one audio program
       Save up to 75% off of CD audiobook retail prices
       Get access to member only sales and promotions
       FREE daily audio subscription to The New York Times or The Wall Street Journal
        (choose one)
       Gold plans allow up to 6 rollover credits
       Platinum plans allow up to 12 rollover credits


iTunes is a free application for Mac and PC. It plays all your digital music and video. It syncs
content to your iPod, iPhone, and Apple TV. And you can add to your collection anytime,

iTunes lets you enjoy all your music, movies, video, and TV shows on your Mac or PC. When
you want to watch or listen to something, you no longer have to look through your CDs or
flip through channels — just go to your computer and open iTunes. With your entire media
collection in your iTunes library, you can browse everything faster, organize it all easier, and
play anything whenever the mood strikes.

In order to access iTunes, you will need to download the player and sign up for a free


Catch up on your reading just by listening.

The iTunes Store includes a well-stocked library of the world’s best-selling audiobooks.
You’ll find thousands of titles, and the list keeps growing. Browse biographies, mysteries,
comedies, classics, self-help books, and more. Download and listen on your computer or

                                                           Table of Contents  Index

iPod. Audiobooks remember where you left off listening, so you can start one on your couch
and continue it on your commute.

Books start at Free

Example: Get the book Free: The Future of a Radical Price by Chris Anderson for FREE on


Go on a free podcast spree!

The iTunes Store puts thousands of free podcasts at your fingertips.

Search podcasts by popularity, subject, title or author.

Once you find a podcast you are interested in, you can download the episode or subscribe to
the podcast. By subscribing, all new episodes will be downloaded upon release.

Free (for most)

Search the full text of Books
Find the perfect book for your purposes and discover new ones that interest you.
Book Search works just like web search. Try a search on Google Books or on
When they find a book with content that contains a match for your search terms, they’ll link
to it in your search results.
Browse books online
If the book is out of copyright, or the publisher has given them permission, you'll be able to
see a preview of the book, and in some cases the entire text. If it's in the public domain,
you're free to download a PDF copy.
Learn more -- fast
They’ve created reference pages for every book so you can quickly find all kinds of relevant
information: book reviews, web references, maps and more. View a sample:
Buy the book ... or borrow it from the library
If you find a book you like, click on the "Buy this book" and "Borrow this book" links to see
where you can buy or borrow it.

                                                           Table of Contents  Index

Rent unlimited books

Booksfree is often referred to as Netflix-for-Books. After signing up, browse the website and
select titles you would like to add to your queue by clicking the red Add button. These titles
are added to your queue.

They automatically ship the number of titles your membership plan allows. The remaining
titles in your queue will be ready to ship in future orders. They recommend keeping at least
10-15 titles in your queue at all times for the greatest enjoyment of the service.
When you return titles you have read or listened to in the provided prepaid return mailer,
they automatically ship your next selection(s). In the event your next selection is
unavailable, they’ll ship the first available titles in your queue in the priority added. If your
queue currently has no available titles in it, they’ll order them from one of our distributors
and ship your order the following business day (older titles have limited availability).

Paperback books are shipped 2-3 books per order via Media Mail and should arrive within 5-
10 business days. Paperback book members must return the same number of books they
receive in order for the next order to generate properly. Audiobooks are shipped in their
entirety, one title per order via First Class mail and should arrive within 2-5 business days.

If you prefer to rent books or audiobooks individually, please visit the À La Carte section.

Over 228,000 Titles - As a member, you'll be able to choose from more than 200,000
paperback titles, 28,000 children's books, and 26,000 audiobook titles-- from classics to
new releases.

Free Shipping Both Ways - Shipping is always free both ways. There are never any
hidden charges or late fees.

Sample Pricing:

Paperback books:
1-2 per month: $10.99/mo
6-9 per month: $23.99/mo

CD/MP3-CD Audiobooks:
1-2 per month: $22.49/mo
6-10 per month: $47.49/mo

MP3-CD Audiobooks:
1-2 per month: $13.49/mo
6-10 per month: $36.49/mo

A La Carte:

Paperback A La Carte Rentals:
List Price - Rental Price - Rental Period - Shipping
$8.00 or less - $5.99 - 45 days - FREE
$8.01 - $10.99 - $6.99 - 45 days - FREE
$11.00 and up - $7.99 - 45 days – FREE

CD Audiobook A La Carte Rentals:

                                                            Table of Contents  Index

List Price - Rental Price - Rental Period - Shipping
$39.00 or less - $13.99 - 30 days - FREE
$39.01 - $69.99 - $15.99 - 30 days - FREE
$70.00 and up - $18.99 - 30 days – FREE

MP3-CD Audiobook A La Carte Rentals:
List Price - Rental Price - Rental Period - Shipping
Any List Price - $9.99 - 30 days – FREE

Simply Audiobooks is North America's top audio book source, offering the most
comprehensive range of online services with unlimited rentals, sales and direct downloads.

Rental Program
   1. Build your list of audiobooks from more than 11,000 titles
   2. Receive and enjoy
   3. Return to get more books

Unlimited Rentals - Listen to as many audiobooks as you can each month. As soon as
you're finished with one, return it to receive the next available title from your shelf. There's
no limit to how many you can listen to!
FREE Shipping BOTH WAYS - You listen to the books, we take care of the shipping.
No Late Fees, No Due Dates - Whenever you're ready, send your books back to us and
we'll send you the next available title from your rental shelf. There's never any rush. We
want you to enjoy your audiobooks

Books at a Time:
1 - $17.98/mo
2 - $26.98/mo
3 - $37.98/mo
4 - $47.98/mo

Sign up annually and save over 17%!

Download Program
  1. Build your list of audiobooks
  2. Download, listen and enjoy

iPod Compatible Titles - Choose from thousands of mp3 downloads by your favorite
authors, with more added daily. These mp3s are compatible with all digital players -
including your iPod.
More Than 10,000 Titles - Browse our download library choose from thousands of
audioboooks. With more than 10,000 titles, we're sure we've got what you're looking for.
Instant Gratification - Join our download program, and start listening immediately! Get
the audiobooks you want exactly when you want to listen to them.
Sync to Your MP3 Player or Burn to CD - Sync your audio book to a compatible mp3
player and read on the go, or, see a list of our DRM-free titles that you can also burn to CD.

                                                           Table of Contents  Index

Books per Month:
1 - $14.95/mo
2 - $24.95/mo
3 - $31.95/mo

Sign up annually and save 10%!

A La Carte Options
Prices vary per book and format.

BARGAIN Books! is one of North America's largest sellers of Bargain Books. Bargain
Books are new, unread books that the publisher sells-off in volume to reduce excess
inventory. Sometimes the publisher printed too many copies, in other cases bookstores
purchased too many copies and have returned them to the publisher for credit. The books
therefore have been handled a few times but are still in excellent condition. is the leading independent publishing agent of discount magazine
subscriptions, featuring more than 2,000 publications. With, customers get
free magazines, discounted magazine subscriptions, magazine gift subscription ideas, FREE
gifts, and other special discount


Fast.Forward. Connecting marketers with innovative ideas (and other marketers)

In this ever-changing digital environment, it can often be tough for businesses and
marketers to keep up and maintain relevance to consumers. To help out, Google has
partnered with The Wharton School to launch Fast.Forward. This site is full of helpful

                                                       Table of Contents  Index

   content, including more than 100 videos from leading industry experts — like Google’s CEO,
   Eric Schmidt — and academics like Jerry Wind, Lauder Professor at The Wharton School,
   offering their perspectives on the changing world of marketing.

   Pricing: Free

   There are several popular online print and promotional solutions available with quick
   turnaround times at affordable prices. They offer everything from business cards to large
   format printing, as well as services, from design to direct mail marketing, all from the
   comfort of your keyboard.


   For all types of printing jobs from business cards, postcards, greeting cards to large print
   projects for posters and vinyl banners.

   Pricing: Varies by product and service


   Custom Full Color Printing

   Great deals and savings on Business Cards, Checks, Holiday Cards, Stationery, Postcards,
   Magnets, Brochures, Address Labels, and more.

                                                            Table of Contents  Index

If you’re just starting out and on a tight budget, Vistaprint will give you 250 business
cards for free with a catch: “Printed by will be printed on the back of your
free business cards.

In addition to standard printing, Vistaprint offers promotional products such as mugs,
magnets, mousepads, sticky notes, calculators and much more.

Varies by product and service
Often free or deeply discounted offers are available

Custom Full Color Printing - Shipped in 48 Hours or it's FREE. Pocket Folders, Brochures,
Booklets, Business Cards, Postcards, Banners, Door Hangers and more…

Pricing: Varies by product and service

Custom Business Cards, Mini Cards, Postcards and more - Print lots of different images in
one pack

Print your own images, choose MOO designs or go shopping for ‘Ready Made’ products

Unlike most cards you order online, making cards with MOO means you can choose different
photography, design or illustration. It's perfect for displaying a range of products, your
portfolio, or the different services you provide.

Costs & bulk discounts
50 cards - $21.99

                                                        Table of Contents  Index

 100 cards - $43.98
 200 cards - $69.99 (save $17.97)

 Each order comes with a free MOO holder
 Prices do not include shipping

 Keep your brand Front of Mind!

 Promotional products are items (small or large) that are imprinted and branded with a logo,
 message and/or your company name for the purpose of increasing brand awareness. They
 can be used in marketing campaigns, for employee or customer incentives. No matter what
 the intention is, you are sure to increase your brand identity.

 Inexpensive promotional items, such as mousepads, pens or calculators with your logo on
 it, can do wonders for your marketing campaign. When done effectively, you can expand
 your brand awareness with little effort on your part. Giving away such items, keeps your
 name, brand and image in front of customers and exposes your company to potential
 customers when your giveaway items are used or worn in public.

 Here are some proven uses for promo items:

       To attract new customers or reactivate dormant accounts
       Increase repeat business
       Inspire customer loyalty and improve client relations
       Establish a brand identity
       Motivate sales staff
       Promote safety, teamwork and productivity
       Commemorate special events
       Increase traffic at trade shows
       Announce sales and promotions
       Express appreciation
       Apologize for a service blunder


 Corporate gifts and spirit items

 Perfect Imprints can offer you the right imprinted promotional product whether you are a
 Small Business, Individual, or Fortune 500 company. They are priced well below many of
 their competitors and have a low price guarantee.

 Low Price Guarantee - They will match or beat any other advertised price on promotional
 products on the Web; simply show them where the lower price is advertised.

                                                         Table of Contents  Index

  Huge Database of Products - They have 1000's of vendors with nearly 1,000,000
  different promotional products from sports promotional items to unique corporate gifts to
  tradeshow giveaways.

  Pricing: Varies by product

  On-time shipment or your order is free - If your event is missed because they did not
  ship your order in time, you don’t pay.

  Lowest prices or double the difference - If you find a current lower published price
  within 30 days of purchase, just send it to them and they’ll promptly refund double the
  difference in prices!

  Satisfaction - Your product and imprint will be exactly as you approved them, or they will
  rerun your order, refund your money or credit your account.

  Free samples – You can request free samples before you order and utilize their free art
  service – A truly risk-free way to order promotional products.

  Pricing: Varies by product

  Commercial book publishing is tanking and personal book publishing is flourishing.

  Personal book making entails printing high-quality books in very small quantities, including
  quantities of one.

  These printed-on-demand books are indistinguishable from commercially printed books. In
  fact, some of the books you buy on Amazon are manufactured with this same technology.
  You just can't tell the difference.

  Popular eBook Formats:

  EPUB - Epub is an open standard for eBooks and is readable on most of the popular eBook
  readers such as the Apple iPad, the Nook, Stanza for iPhone, etc.. It is best to keep your
  formatting simple for best results.

  Mobipocket (Kindle approved) – The Mobipocket eBook format based on the Open eBook
  standard using XHTML can include JavaScript and frames. It also supports native SQL
  queries to be used with embedded databases. Mobipocket is a requirement for distribution
  through Amazon and it allows your books to be read on Amazon’s Kindle Reader. It is also

                                                           Table of Contents  Index

supported on many other e-reading applications. It, like many of the others, cannot handle
a lot of fancy formatting, so plain text is your best bet for publishing in this format.

Palm Doc (PDB) - PalmDoc is a primarily used for Palm devices. Similar to simple text
files, PalmDoc is the default file format for Palm OS devices. Its high compression rates
produce small file sizes and help save space on Palm devices. Like any other text file, the
PalmDoc format doesn't allow any formatting. They are usually created from text files
encoded in ASCII (American Standard Code for Information Interchange), a text file used
primarily as a universal data exchange format.

PDF - Portable Document Format, or PDF, is a file format that is readable on most devices,
including handheld e-readers, PDAs, and computers. With PDF you can embed fonts,
images, and other documents. If your document looks good in Word, it will look good in PDF
format. PDF is also good for those who may want to print out the document (or book) on
their home computer.

LRF – This BINARY format was used for the Sony Reader; however, it is barely documented
and Sony has shifted entirely to the EPUB format.

RTF - Rich Text Format, or RTF, is a cross-platform document format supported by many
word processors and devices. Most of the original formatting from Word documents is

Plain Text - Plain text is the most widely supported file format, working on nearly all
readers and devices. As the name implies, it lacks formatting; therefore, your document
should not contain any formatting or images.

Digital and Print Marketplace

Write and edit your book with ease

Write and Publish Your Book

Readers can peruse the book store to        and print eBook versions of a wide variety of

Authors can  find editing, marketing, illustration, and other services from skilled
professionals. Look through author service portfolios. When youfind one you like, use their
fast proposal process to obtain pricing and start a collaborative project.

                                                        Table of Contents  Index

Collaboration - At any point in the writing process you can connect with like-minded people,
share knowledge, chat, gather feedback from reviewers and editors, and collaborate with
other authors, all without leaving FastPencil.

Publish Your Book in Print Format
Manufacturing cost examples:
One copy of a 100 page 5"x8" paperback for $5.04 (100 copies for $4.28 each)
One copy of a 200 page 6"x9" paperback for $7.80 (100 copies for $6.63 each)
One copy of a 300 page 7"x10" hardcover for $24.00 (1,000 copies for $16.80 each)
One copy of a 24 page 7"x10" paperback full color photo book for $7.80 (100 copies for $6.63 each)
One copy of a 40 page 8.5"x8.5" saddle stitch full color photo book for $9.20 (50 copies for $7.82 each)

Publish Your Book in eBook Format
$9.99 for eBook (ePub and PDF formats)

Distribute Your Book
   • Obtain an ISBN (International Standard Book Number) through FastPencil so your
       book can be identified and tracked for retail distribution: $149.99 for printed books,
       $199.99 for print plus eBook formats, $19.99 ISBN listing renewal fee per year after
       one year.
   • Sell your book on the FastPencil Marketplace in print and eBook formats: $9.99 (plus
       purchase of at least one proof copy) for the first year, $9.99 annual renewal.
       Purchase of an ISBN is recommended but not required.
   • Sell your book on the FastPencil Marketplace, Amazon, Barnes & Noble, Ingram
       Digital, and thousands of retail partners in printed format: $149.99 (plus purchase of
       at least one proof copy).
   • Sell your book on the FastPencil Marketplace, Amazon, Barnes & Noble, Ingram
       Digital, and thousands of retail partners in eBook format: $149.99.
   • Sell your book on the FastPencil Marketplace, Amazon, Barnes & Noble, Ingram
       Digital, and thousands of retail partners in printed and eBook formats (including
       Kindle): $199.99 (plus purchase of at least one proof copy).

Ad hoc Publishing Services
FastPencil's Publishing Services team can help you tighten up your book. Whether you need
graphics or illustration help, editing, marketing, or cover design, they’ve got you covered.

Prices vary per service

Publishing Packages

Options (vary per plan):
Author Support
Tech Support
Online Writing Tools
Social Network Interface
Unlimited Images
Cover Generator
Custom Cover
Interior Book Design
Distribution in FastPencil, Amazon, B&N, and 32,000 Bookstores

                                                                        Table of Contents  Index

Complimentary Author Copies
Editorial Review
Formatting Review
Professional Marketing Consulting

Publishing Package Pricing:
Bronze - $499.99
Silver - $749.99
Gold - $1,229.99

Here's what you can do for FREE:

       Write and organize your book
       Collaborate and share with friends
       Format and layout the inside content
       Generate a beautiful color cover

How much does an author make when a book is sold through FastPencil?
Authors set the retail price of their books on the FastPencil Marketplace and with their retail
partners. Click here to view the retail pricing matrix.


Turn your blog into a professionally-published book

With just a couple of clicks, you choose a cover, the posts you'd like to include, and you're
on your way to creating a Blog Book of as much of your blog as you choose.

You pick:
    Cover
    Images
    Number and Order of Posts
    Comments
    You can edit your book, add/remove comments, and add or remove pictures.

A 20-page soft-cover Blog Book - $14.95
Hardcover - $24.95
Additional pages are 35 cents
PDF format - $7.95

                                                           Table of Contents  Index

Digital and Print Marketplace

Spread the words. Publish – Sell

Publish - Just upload your manuscript, photos or digital files, use their formatting tools to
get everything set up just the way you want, from size to binding to cover art, and... you’re

Sell - Lulu gives you all sorts of ways to sell your fabulous new creation to the whole wide
world - you set your own price, they print and ship each item as it's ordered, and you collect
80% of the creator revenue on every sale.

Then your book is, if you choose, automatically listed for sale on the Lulu Marketplace - a
booming e-commerce destination that attracts more than 900,000 unique visitors every
week. Even better, Lulu's #1 ranking among self-publishing websites ensures that your
work will show up at the top of the search results in places like Google and Yahoo.

Lulu tracks and pays your royalties. You can log into your account at any time to check your
latest sales. You set your own royalties and Lulu’s commission is 25% of that royalty (or 19
cents, whichever is greater).

Example: You publish an eBook. You set the royalty at $4.00 and Lulu adds a $1.00
commission. The eBook price is $5.00 and you earn 80% of the total profit.

They even make it possible for you to get your own ISBN, so you can make your
masterpiece available in retail stores, libraries and schools around the world - online and

Connect - Lulu is also a great, big community of creators (over a million strong and
counting) - the largest community of its kind in the world. Get advice from others about
marketing your book. With more than 700 groups targeted to specific interests, there's sure
to be one (or dozens) that's a perfect fit.

Printed Books
Prices vary by size and material

A 100 page soft-cover book (black and white) will cost approximately $7 to create and print.

For a 150 page full color book, prices will be start at approximately $20 per book.

Publishing Packs (Options vary per plan):

      Phone Support                    eBook Option
      Email Support                    Paperback or Hardcover
      Published for you                Basic Cover
      ISBN                             Premium Cover
      Amazon and                       Editor's Analysis
      Retail Availability              Advanced Formatting
      Sample Copy                      Ultimate Formatting

                                                          Table of Contents  Index

Primer - $369
Novella - $619
Classic - $969
Masterpiece - $1,369


Why publish an eBook?
For you:                                      Multi-Device Support
    Universal distribution                       Mac
    Copy protection (DRM)                        PC
    Increased royalties                          iPhone
                                                  Sony Reader
                                                  Stanza
For your readers:                             Choice of Format
    Instant delivery                             ePub
    Cheaper than print                           PDF
    No shipping fees                             Encrypted or not
                                                  More to come

Lulu Publishing Services
Services can be purchased in packs or you can purchase them a la carte
   • Professional Cover Design
   • Editing
   • Marketing - Lulu has services for further marketing your book via pay per click, paid
       reviews, press release writing, web design, etc.
   • ISBN feature: a unique ISBN through “Global Distribution,” which means the book
       will be found in the databases of Amazon, Barnes and Noble, and other major

Digital Marketplace

Scribd is the largest social publishing company in the world, the website where tens of
millions of people each month publish and discover original writings and documents. On
Scribd, you can quickly and easily turn nearly any file—including PDF, Word, PowerPoint and
Excel—into a web document and share it with the world.

Scribd is breaking down barriers to the publishing process, making written works available
to people on the Web and mobile devices, and most importantly, fueling the conversations
happening around them.

Documents published on Scribd are accessible to Scribd's community of readers, indexed by
search engines, and easily embedded and shared on thousands of other websites, including
Twitter and Facebook. Many leading media companies and businesses distribute content
through Scribd, including The New York Times, Ford Motor Company, Simon & Schuster,
O'Reilly, World Bank, Chicago Tribune, Carnegie Endowment for International Peace and

                                                        Table of Contents  Index

Create a profile – share your work, manage documents, create reading lists, rate and
Publish instantly – upload your presentation or book and immediately share with others
Build a community – subscribe to people, publishers and companies with similar interests
Browse – Discover new works from other publishers
Embed your books (or previews of your books) via iPaper on your website or blog.

Generous Revenue Split -- Keep 80% of revenue, with no monthly membership fees
Flexible Pricing and Preview-- Make real-time changes to pricing, preview, and download
options for your works
Instant Analytics -- Receive sales data immediately
Built-in viral marketing -- Share previews of your "for sale" items quickly and easily using
Scribd's social features
Multi-platform distribution -- Ensure your works are available on most future mobile and
e-reader devices

Pricing: Free, unless selling your works - When someone purchases your document, Scribd
takes 20% of the earnings as a consignment fee. Scribd then deducts a $0.25 transaction
fee from your net revenue for every document purchased ($0.40 if the document is set to a
DRM-enabled delivery option).

Digital Marketplace - Your eBook, your way

Smashwords is a free service that helps you publish, promote, distribute and sell your
masterpiece as a multi-format eBook, ready for immediate sale online at a price you

                                                         Table of Contents  Index

Smashword’s eBooks are available for sale in the bookstore, and are also
distributed via multiple online channels, including major online retailers such as Amazon,
Barnes & Noble, Kobo (formerly Shortcovers) and Sony, and the native catalogs of top
mobile e-reading apps (Stanza on the iPhone used by 2.5 million+ people; eReader on the
iPhone, BlackBerry, Windows Mobile Smartphone, Palm Treo and Centro, Symbian Mobile
Phones; Aldiko and Word-Player on Android phones). Smashwords books are also promoted
via a growing network of Smashwords affiliates.

Because they publish your book in multiple eBook formats, your book is readable on any e-
reading device, including the Amazon Kindle, the Apple iPhone/iPod Touch, the Sony Reader
and others. As a Smashwords author, you gain access to free, do-it-yourself sales and
marketing tools to help you promote your book.

Free, unless selling your works - You receive 85 percent of the net sales proceeds from your
titles (70.5% for affiliate sales).

Digital Marketplace - Create, publish, share or sell

myebook aims to revolutionize the way we create, publish and share eBook content online.
Built on a feature-rich social platform, complete with powerful, browser-based, builder
software, and a slick reader environment, there's never been an easier way for anyone and
everyone to 'get it out there'.

There is an array of options to customize the layout and content of your book. Content can
be edited with simple word processing features, giving you complete control over text,
image and other object formatting. Additionally, you can add special effects, such