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					                                                           Draft – 7/3/03
                                   Contra Costa Health Careers Collaborative
                                            Survey of Educational/ Training Needs

                                                  Section 2: Complete Results

Part 2 organizes the survey results by “hard-to fill” professional category. No surveys were received for educational/
training programs in diagnostic imaging or laboratory services.

In addition, it should be noted that while survey respondents were asked to rank specific needs from 1-9 in terms of their
priority, with “1” being the highest priority and “9” the lowest, most either failed to do so or ranked all needs the same.
Thus, while rankings are included here, they may not be very meaningful.


Hard-to-Fill Professional Category: Adminstrative Services

     Survey Respondent                 Identified Needs/              What will it enable you to               Ranking
                                       Specific Request              do? (Return on Investment)
CSU Hayward                     Industry Speakers on health care    Will provide job-related, up to date   1
Health Care Administration &    administration, quality, or         information for students wishing to
Management (master’s program)   community issues.                   enter this field.
Enrollment: 25                   One-time for 3.5 hours from
Graduates: 10                       6:30 to 10 pm.

                                Instructor to teach a course for    Same as above.                         1
                                one quarter or possible elective.
                                 Instructor must have a
                                     master’s or equivalent
                                 Commitment is for 1 night per
                                     week for 10 weeks
Hard-to-Fill Professional Category: Adminstrative Services (Cont.)

     Survey Respondent                 Identified Needs/                 What will it enable you to             Ranking
                                       Specific Request                 do? (Return on Investment)
CSU Hayward                     Advisory Board Members who are         Ensure that the program and its      1
Health Care Administration &    senior administrators to participate   content meets industry needs and
Management (master’s program)   in M.S. program design,                remains up to date.
Cont.                           evaluation and modification.
                                 Commitment is for 2-3
                                    meetings per year
                                Paid or unpaid internships for         Provide students with practical      3
                                students on a quarterly, six month     administrative experience.
                                or yearly basis.
                                Scholarships for mature students       Offer places to applicants who       5
                                making transitions from a              may be qualified but unable to
                                professional field into health care    study because of a lack of
                                administration, to be awarded on       financial resources.
                                the basis of financial need and/or
                                academic excellence.                   Offer an incentive for academic
                                                                       excellence and link the program to
                                                                       a health care institution.
Hard-to-Fill Professional Category: Adminstrative Services (Cont.)

     Survey Respondent                     Identified Needs/                 What will it enable you to             Ranking
                                           Specific Request                 do? (Return on Investment)
Mt. Diablo Adult Education             Industry speakers for one hour     Assist students in making a more     1
Medical Assistant Program – Front      Job shadowing for one day          informed decision regarding the
Office                                                                     skills needed for this occupation.
Enrollment: 3,000
Graduates: 500+
                                    1-2 course instructors.                Prepare students to meet the         1
                                     Instructor must have a               required industry standards for
                                         Medical Assistant Certificate     success.
                                         and 5 years experience
                                         working in a medical office or
                                         hospital
                                     Commitment is for 5 months
                                         plus an eight week internship
                                    Advisory Board Members who are         Better prepare students for the      1
                                    medical office administrators or       workforce.
                                    hospital administrative supervisors
                                    that directly work with front office
                                    medical assistants.
                                     Commitment is for one 2-hour
                                         meeting per year
                                    10-12 internships twice a year for     Better prepare students for the      1
                                    students                               workforce.
                                    Donated office equipment               Same as above.                       4
                                      Computers
                                      Medical software for billing
                                      Fax machines
                                      telephones
                                    Donated classroom space to                                                  4
                                    simulate an office environment.
                                     Must be available 12 hours
                                         per wk for 5 months plus an 8
                                         wk internship
Hard-to-Fill Professional Category: Adminstrative Services (Cont.)

     Survey Respondent                     Identified Needs/                 What will it enable you to              Ranking
                                           Specific Request                 do? (Return on Investment)
Martinez Adult Education           Advisory Board Members who are          Enables the school to learn           1
Evening Business Training Center   interested in adult education.          industry requirements and how
Enrollment: 155                     Commitment is for 2 meetings          they can prepare students to
Graduates: 116                          per year                           perform well in their jobs.

                                   Donated equipment                       Improve hands-on instruction for      1
                                     Overhead projector that can          students.
                                       be connected to an
                                       instructor’s computer
                                    Anatomical body parts
                                      (internal organs)
                                   Quarterly internships for students      Give hands-on experience and a        2
                                                                           better understanding of job
                                                                           requirements to students.
                                   Site visit to a hospital, clinic or     Enables instructors to develop        3
                                   treatment center, coding business       curriculum that better prepares
                                   or department.                          students for the work environment.
                                    One visit per quarter
                                                                           Exposes students to the skills
                                                                           needed for their chosen
                                                                           occupation.
                                   1 instructor for next year to teach     Enables school to continue to offer   9
                                   medical terminology; anatomy/           quality curriculum and training for
                                   physiology; insurance coding and        students.
                                   billing.
                                    Instructor must have                  Prepares students to perform well
                                         experience in the allied health   in the industry.
                                         field and an Adult Education
                                         Teaching Credential
                                    Instructor needed for day or
                                         evening classes (10 weeks
                                         per quarter)
Hard-to-Fill Professional Category: Pharmacy Services

     Survey Respondent                    Identified Needs/                What will it enable you to               Ranking
                                          Specific Request                do? (Return on Investment)
Western Career College             Externships for all students in a     Will allow the school to continue at   1
Pharmacy Tech Program              combination of hospital and retail    the current pace of enrollments
Enrollment: 175                    environments.                         and graduates. Without
Graduates: 115                      Must be 240 hours                   externships, may have to limit the
                                                                         numbers of students.
                                   Advisory Board Members for four       Enables the school to continue as      2
                                   East Bay campuses from major          an accredited program
                                   health care and retail pharmacy
                                   facilities.
                                    Meets 1-2 times per year for 2
                                        hours
                                   Scholarships for needy students                                              3
                                   Industry Speakers                                                            4
                                   Assistance in recruiting                                                     5
                                   instructors, especially for evening
                                   positions.

Hard-to-Fill Professional Category: Social Services

     Survey Respondent                    Identified Needs/                What will it enable you to               Ranking
                                          Specific Request                do? (Return on Investment)
CSU Hayward                        Assistance with outreach to                                                  1
Master’s in Social Work Program    prospective students (recruitment)
Enrollment: 50
Graduates: N/A
(new program starting Fall 2003)
                                   Financial assistance for MSW          Attract more students to the           1
                                   students                              mental health profession
                                   Diverse array of field experiences    Provides depth to the educational      1
                                                                         experience
Hard-to-Fill Professional Category: Social Services (Cont.)

     Survey Respondent                       Identified Needs/             What will it enable you to               Ranking
                                             Specific Request             do? (Return on Investment)
CSU Hayward, MSW cont.                Industry Speakers                  Use professional expertise to          3
                                                                         supplement the classroom
                                                                         experience.
                                      Adjunct instructors – Ph.D.        Provides a pool of adjuncts with       6
                                      preferred                          experience from the field to
                                                                         supplement tenure track faculty.



Hard-to-Fill Professional Category: Nursing Services

     Survey Respondent                       Identified Needs/             What will it enable you to               Ranking
                                             Specific Request             do? (Return on Investment)
Contra Costa College                  2 Med/Surg Instructors             Will fill a missing position and       1
RN Program                             Positions are full-time (one     allow the school to take 10 more
Enrollment: 55 (increasing to 66 in      permanent; one temporary)       students.
Fall ’03)
Graduates: 34
                                      Donated Equipment                  Better prepare students for their      3
                                       Updated training videos          clinical education in the hospitals.
                                       Skills lab equipment and
                                         supplies

                                      Financial assistance and health    Will help students work less hours     5
                                      insurance for students and their   per week and increase their
                                      families.                          chances for success in the
                                                                         program.
                                      4 Nurse Mentors                    Provide support to at-risk nursing     6
                                      Commitment is for 4 hours each     students in order to decrease
                                      semester                           attrition.
Hard-to-Fill Professional Category: Nursing Services (Cont.)

     Survey Respondent                  Identified Needs/                 What will it enable you to               Ranking
                                        Specific Request                 do? (Return on Investment)
Los Medanos College              Funding to support an additional       Will enable the school to admit 11     1
RN Program                       clinical group in the first semester   more students to the RN program.
                st        nd
Enrollment: 33 1 yr.; 44 2 yr.    Must be a 2 year commitment
Graduates: 51
                                 Donated equipment for the lab          Will improve the practice skills of    2
                                                                        students prior to their clinical
                                                                        rotation.
                                 Financial assistance for students      Additional financial aid will enable   2
                                                                        students to work less during the
                                                                        program and decrease attrition.

Western Career College           RNs to work as part-time               Will allow the school to expand        1
LVN Program                      instructors and/or clinical            their LVN program and work
Enrollment: 40                   coordinators.                          toward starting an RN program.
Graduates: 25
                                 Clinical placements                                                           2
Hard-to-Fill Professional Category: Rehabilitation Services (Sports Medicine)

     Survey Respondent              Identified Needs/                What will it enable you to          Ranking
                                    Specific Request                do? (Return on Investment)
Northgate High School, WC    1 Sports Medicine Instructor                                            1
Enrollment: 20-35 level 1     NATA and CPR/ First Aid
            40-60 level 2        certificate required
Graduates: 20-35              NSCA certificate optional
                              Commitment is for 1-2 periods
                                 per day, plus supervising
                                 hands on work
                             3-4 Advisory Board Members who        Will enable the program to keep   1
                             are professionals in the area         current with the needs of the
                              Commitment is for one 2 hour        profession.
                                 meeting per year
                             Donated Equipment                     Enables students to learn all     1
                              Training supplies                   aspects of sports medicine.
                              Skeletons
                              Software programs
                             After school or evening internships   Will keep the quality of the      1
                             working with teams or others          educational experience well
                                                                   rounded and provide an
                                                                   opportunity for students to job
                                                                   shadow.
                             Donated Classroom Space                                                 3
                              Must be available for 2 hours
                                per day
Hard-to-Fill Professional Category: Rehabilitation Services (Sports Medicine Cont.)

     Survey Respondent               Identified Needs/                 What will it enable you to            Ranking
                                     Specific Request                 do? (Return on Investment)
Ygnacio Valley High School,   Donated Equipment                      Will enable the program to teach    1
Concord                        Tape                                 the practical applications of the
Enrollment: 25                 Gauze                                sports medicine field.
Graduates: TBA                 Bandages
                               Gloves
                               Massage Cream
                               Prewrap
                               ACE bandages
                               Splinting Materials
                               Ultrasound
                               Electrical Stimulation
                              Industry Speakers from the             Demonstrate the sports medicine     3
                              following categories: physical         team and the different options
                              therapy, massage therapy,              students have in the field.
                              orthopedic surgeons, athletic
                              trainers in the professional/
                              college fields
                               Commitment is one-time for 1-
                                   3 hours
                              Internships for 25 students for 1 or   Give students exposure to hands     4
                              2 weeks                                on work.
                              Scholarships for graduating            Assist needy students who have      5
                              seniors interested in pursuing         the potential to become certified
                              sports medicine.                       athletic trainers.
                              Instructor to teach one unit in        Teaches practical skills to         6
                              massage therapy or emergency           students using industry experts.
                              services
                               Commitment is for 3 hours for
                                   a week
Hard-to-Fill Professional Category: Rehabilitation Services (Sports Medicine Cont.)

     Survey Respondent               Identified Needs/                What will it enable you to             Ranking
                                     Specific Request                do? (Return on Investment)
Danville (?) High School      Industry Speakers from the                                                 1
Enrollment: varies            following categories: podiatry,
Graduates: Not Available      orthopedic surgeon, chiropractor,
                              massage therapy, fitness director,
                              nutritionist, personal trainer, EMT

Hard-to-Fill Professional Category: Other – Dental Assisting

     Survey Respondent               Identified Needs/                What will it enable you to             Ranking
                                     Specific Request                do? (Return on Investment)
Diablo Valley College         1 part-time substitute instructor     Will enable the program to have a    1
Enrollment: 24                 Must have a BA or be enrolled       pool of substitutes if the need
Graduates: 22-24                   in a BA program                  arises
                               Variable days and hours
                              Donated Equipment                     Will enable the program to provide   1
                               Large capacity steam sterilizer     the latest technology to students,
                               Instrument cassettes                making them job ready and
                               Large capacity ultrasonic           competitive in the workforce.
                                   cleaner
                               High speed handpiece – fiber        Handpieces, sterilizer, cassettes
                                   optic                            and ultrasonic would make the
                               Laptop computer for digital x-      program in compliance with CDC
                                   ray software                     and OSHA guidelines for patient
                               LCD projector                       infection control.
                              8-10 internships in orthodontic       Will enable students to gain         1
                              offices for the spring semester       chairside experience and skills.
                              Financial Assistance to defray the    Provide support to students with a   1
                              cost of books and material fees.      financial hardship who may not
                                                                    qualify for student loans.
Hard-to-Fill Professional Category: Other – General Health/Medical Careers

     Survey Respondent                    Identified Needs/                What will it enable you to               Ranking
                                          Specific Request                do? (Return on Investment)
Deer Valley High School, Antioch   Industry Speakers from all parts of   Will enable the program to expose      1
Enrollment: 175                    a hospital or clinic including        students to all areas of opportunity
Graduates: Not Available           nurses, physicians, imaging           in health care.
                                   technicians, medical records,
                                   admission/registration, medical
                                   social work.
                                    Commitment is for one 45
                                       minute presentation

                                   Internships in doctor’s offices or    Give students real-life office         2
                                   clinics.                              experience.
                                   5 Advisory Board Members to           Allows the program to keep in          3
                                   review the County curriculum.         touch with the health care
                                    Commitment is for 2 meetings        community.
                                        per year, possibly via e-mail
                                   Funding to pay for -                  Will enhance the students’             4
                                    Field trips/ HOSA                   experience – these are items not
                                        competitions                     covered by the school district.
                                    Computer software
                                    Logo clothing
                                   Donated Equipment (any kind)          Use as a teaching tool and gives       5
                                                                         students exposure to real items
                                                                         they may see in their internships.
Hard-to-Fill Professional Category: Other – General Health/Medical Careers (Cont.)

     Survey Respondent                  Identified Needs/                What will it enable you to             Ranking
                                        Specific Request                do? (Return on Investment)
Liberty High School, Brentwood   Industry Speakers from any health     Gives students a wider knowledge     1
Health Academy                   related field - one per quarter.      base from which to choose
Enrollment: 35 Senior Interns     Commitment varies from one          internships.
Graduates: 30 Interns                 to several hours
(Academy enrolls approximately
                  th     th
200 students in 10 – 12 grade)   Job shadowing in a hospital for
                                 students at the end of their junior
                                 year.
                                  Commitment varies from
                                     several hours to a full day.

                                 Donated Equipment – any               Gives students a “hands on”          1
                                 outdated                              experience and helps to alleviate
                                  Medical supplies                    some of the anxiety of entering a
                                  Monitors                            college or vocational program as
                                  Training videos                     they will already be familiar with
                                                                       some of the equipment.
                                 Internships for students in their                                          1
                                 senior year – especially within
                                 hospitals
                                  Commitment is for 8 hours per
                                     week, October through May
                                  Also act as a mentor
Hard-to-Fill Professional Category: Other – General Health/Medical Careers (Cont.)

     Survey Respondent                   Identified Needs/               What will it enable you to              Ranking
                                         Specific Request               do? (Return on Investment)
Northgate High School, WC         Industry Speakers from various       Enables students to more clearly      1
Enrollment: 150 honors students   medical professions including        define health careers and the
            25 Biotech            imaging, cardiology, oncology and    additional educational
Graduates: 550+                   pediatrics.                          requirements they will need.
                                   Can be arranged for during or
                                      after school

                                  Donated Equipment –                  Will enhance the students’ hands      1
                                   EKG monitors                       on lab experience.
                                   Pipettes and pipette tips
                                   Vertical gels
                                   Petrie dishes
                                   Posters
                                   Anatomy models
                                   Crash carts
                                   Bandages
                                   Patient imaging films
                                   Dental films
                                   Neural scans
                                   Sequencing rad films
                                   Skeleton
                                   Pressure cuffs
                                   Stethoscopes
                                   Relfex hammers
                                   Eye charts
                                  Internships for 3 honors students    Gives students with their heart set   1
                                                                       on a serious medical career
                                                                       important exposure to work.
                                  Scholarship for graduating seniors   Provides a reward for students        1
                                  intending to pursue a medical        who have worked hard to achieve
                                  profession.                          a science concentration course
                                                                       load.
Hard-to-Fill Professional Category: Other – General Health/Medical Careers (Cont.)

     Survey Respondent               Identified Needs/                What will it enable you to              Ranking
                                     Specific Request                do? (Return on Investment)
Pinole Valley High School     Industry Speakers from any health     Gives students a broader              1
Enrollment: 30                related field.                        overview of opportunities upon
Graduates: 20                  Commitment is for a one hour        their graduation.
                                   presentation

                              Internships for students during the   Gives students practical              3
                              second semester.                      experience and knowledge so that
                                                                    they can make solid career
                                                                    choices.

Ygnacio Valley High School,   50 Industry “e-mentors” for           Enables the students to learn from    1
Concord                       students in their sophomore year.     professionals and to see first hand
Health Careers Academy         Commitment is to conduct e-         a professional at work. It also
Enrollment: 120                   mail interview twice a year       facilitates what is taught in the
Graduates: 40                                                       classroom.
                              Job shadowing opportunities for
                              50 students in their junior year
                               Commitment is one-time for 4
                                  hours
                              Donated Equipment –                   Students learn basic nursing and      2
                               Over bed table                      first responder skills. The
                               Bed linen                           equipment provides for hands on
                               NG tubes                            learning and real life application.
                               Foley catheters
                               IV pole
                               Hospital admit kit
                               Otoscope
                               Scale
                               Wheelchair
                               Opthalmoscope
                               History, physical and I&O
                                  forms
     Survey Respondent                    Identified Needs/              What will it enable you to              Ranking
                                          Specific Request              do? (Return on Investment)
Ygnacio Valley High School cont.      Electronic thermometer
                                      Electronic BP
                                      EKG machine
                                      IV solutions and IV tubing
                                      Gloves, masks and disposable
                                       gowns
                                      Protective eye gear
                                      Sterile pack
                                      Crash cart
                                      Defibrillator
                                      First aid supplies
                                      Anatomy models
                                      Charts

                                   Financial sponsorship for HOSA      Allows students to participate in     3
                                   students to enable them to attend   the leadership conference and to
                                   the annual state conference.        demonstrate through competitive
                                                                       events the skills they have learned
                                                                       in the classroom.
                                   1 Advisory Board Member from        Provides the program with up to       4
                                   the health care industry.           date needs of the health care
                                    Commitment is for 1 or 2          industry so that curriculum and
                                       meetings per year for an hour   instruction stays current and
                                       and a half                      relevant.
                                 Appendix A
Survey Respondents

Jeff Akens, Executive Director   Elizabeth V. Coats, ADN Director   Susan K. Garske
Western Career College           Los Medanos College                Workforce Preparation Dept.
380 Civic Drive, #300            2700 E. Leland Road                Coordinator
Pleasant Hill, CA 94523          Pittsburg, CA 94565                Mt. Diablo Adult Education
(925) 609-6650                   (925) 798-3500 x3308               1266 San Carlos Avenue
jeffakens@westerncollege.com     ecoats@losmedanos.net              Concord, CA 94518
                                                                    (925) 685-7340
Steve Alameda, Teacher           Ann Cunliffe, Asst. Professor      garskes@mdusd.k12.ca.us
Pinole Valley High School        CSU Hayward
2900 Pinole Valley Road          Dept. of Public Administration     Janet Gower, Teacher
Pinole, CA 94564                 Hayward, CA 94542                  Ygnacio Valley High School
(510) 799-1810                   (510) 885-2268                     755 Oak Grove Road
stevealameda@webtv.net           acunliffe@csuhayward.edu           Concord, CA 94518
                                                                    (925) 685-8414 x3660
Linda Bandrowski, Teacher        Penny Dunn, Dept. Chair            jggower@aol.com
Northgate High School            Evening Business Training Center
425 Castlerock Road              Martinez Adult Education           Terry Jones, Professor
Walnut Creek, CA 94598           600 F Street                       CSU Hayward, MSW Program
(925) 820-1478                   Martinez, CA 94553                 2800 Carlos Bee Blvd.
l.bandrowski@att.net             Pdunn@martinez.k12.ca.us           Hayward, CA 94542
                                                                    (510) 885-3184
Glen Barker, Athletic Trainer                                       tjones@csuhayward.edu
Northgate High School
415 Castlerock Road
Walnut Creek, CA 94598
Barkerg@sbcglobal.net
Kelly Krauss, Teacher          Cindy Powell, Instructor
Ygnacio Valley High School     Liberty High School
755 Oak Grove Road             850 Second Street
Concord, CA 94518              Brentwood, CA 94513
(925) 685-8414 x2543           (925) 634-3521
krkrauss21@aol.com             powellc@libertyuhsd.k12.ca.us

Julie Mello, Teacher           Cynthia J. Soraoka, Instructor
19 Donna Lane                  Deer Valley High School
Danville, CA 94526             4700 Lone Tree Way
(925) 683-3368                 Antioch, CA 94531
jeepnjj@silcon.com             (925) 754-9879
                               cynsoraoka@aol.com
Roseanne Packard
Director of Nursing
Contra Costa College
2600 Mission Bell Drive
San Pablo, CA 94608
(510) 235-7800 x4267
rpackard@contracosta.edu

Marylou Pineda, CDA, RDA, MA
Program Coordinator
Dental Assisting
Diablo Valley College
321 Golf Club Road
Pleasant Hill, CA 94523
(925) 685-1230 x2351
mpineda@dvc.edu

				
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