Issue Management Plan Template

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Issue Management Plan Template Powered By Docstoc
					 <Insert Project Name>
Issue Management Plan




 Document Version: <Insert Version Number>
AUTHORS
This document was prepared by:
 <Insert contact information for           <Example:>                            <Example:>
 each author as follows:>
                                           John Doe, Project Manager             Jane Doe, IT Coordinator
 Name, Title                               Ministry of X                         Ministry of X
 Organization                              Roundabout A                          Roundabout A
 Address                                   Office Phone: xxx-xxxx                Office Phone: xxx-xxxx
 Office phone                              johndoe@mox.gov.qa                    janedoe@mox.gov.qa
 email address



VERSION HISTORY
                       Document
       Date                                     Document Revision History             Document Author/Reviser
                        Version
 <Insert version        <Insert          <Briefly describe work completed to          <Name author or reviser>
 completion             version                   create the version>
 date>                 number>
 <Example:>
 May 15, 2006              1.0        Initial draft                               John Doe
 May 28, 2006              2.0        Reviewed with IT Coordinator and revised    John Doe
 June 2, 2006              3.0        Reviewed and revised following meeting      Jane Doe
                                      with Project Sponsor




APPROVALS
                       Document
        Date                                     Approver Name and Title                 Approver Signature
                        Version
 <Insert approval        <Insert        <Provide name and title of approver>
 date>                  version
                       approved>
 <Example:>
 June 30, 2006             3.0        James Doe, Project Sponsor and Director,
                                      IT
 June 30,2006              3.0        John Doe, Project Manager




<Insert Project Name> – Issue Management Plan                                                                    (i)
TABLE OF CONTENTS
1.   Purpose of Document _________________________________________________________________ 1

2.   Definition of Issue Management ________________________________________________________ 1

3.   Objectives of Issue Management _______________________________________________________ 1

4.   Terms, Acronyms and Abbreviations ____________________________________________________ 1

5.   Issue Management Methods ___________________________________________________________ 1
     5.1    Issue Identification ............................................................................................................................. 1
     5.2    Issue Analysis .................................................................................................................................... 1
     5.3    Issue Response ................................................................................................................................. 1
     5.4    Issue Tracking and Reporting ............................................................................................................ 2

6.   Issue Management Process ____________________________________________________________ 2
     6.1    Issue Management Process Map ...................................................................................................... 3
     6.2    Issue Management Process Narrative ............................................................................................... 4

7.   Roles and Responsibilities ____________________________________________________________ 4




<Insert Project Name> – Issue Management Plan                                                                                              Table of Contents
1.      PURPOSE OF DOCUMENT
<Recommended text:>
This Issue Management Plan outlines the issue management approach for <insert name of project> It
provides standard terminology, clear roles and responsibilities, a detailed description of the approved issue
management process, and the standard templates used in that process. It is designed to guide the project team
and stakeholders.



2.      DEFINITION OF ISSUE MANAGEMENT
<This section provides the definition of issue management.>




3.      OBJECTIVES OF ISSUE MANAGEMENT
<This section provides the goal and objectives of issue management.>




4.      TERMS, ACRONYMS AND ABBREVIATIONS
<This section informs readers where they can access definitions for the terms, acronyms and
abbreviations used in this document>




5.      ISSUE MANAGEMENT METHODS
<This section outlines issue management methods to be used on the project for each step of the issue
management process.>



5.1     Issue Identification
<This sub-section identifies the activities the team will undertake to identify issues.>




5.2     Issue Analysis
<This sub-section identifies how the team will analyze issues. Use the following table to define different
impact levels.>

       Impact Type                  High Impact           Medium Impact                 Low Impact




5.3     Issue Response
<This sub-section specifies the activities needed to effectively respond to major issues.>




<Insert Project Name> – Issue Management Plan                                                          Page 1
5.4     Issue Tracking and Reporting
<This sub-section outlines how issues will be tracked and reported.>




6.      ISSUE MANAGEMENT PROCESS
<This section outlines the issue management process for the project including how an issue is
identified, analyzed, logged, tracked, and reported. It includes a process map (diagram outlining steps)
and a process narrative (text describing each step).>




<Insert Project Name> – Issue Management Plan                                                      Page 2
6.1     Issue Management Process Map
<Insert process map depicting issue management process for the project.>




<Insert Project Name> – Issue Management Plan                              Page 3
6.2     Issue Management Process Narrative
<The steps in the above change control process are listed and described in the table below.>

   Step
                 Responsible                                  Action
  Number
 1. Analyze Issue




 2. Plan Response to Issue




 3. Respond to Issue




7.      ROLES AND RESPONSIBILITIES
<This section outlines roles and responsibilities for those involved in the issue management process.
They must be consistent with the process provided above.>

               Role                                        Responsibilities




<Insert Project Name> – Issue Management Plan                                                    Page 4
APPENDIX A: ISSUE IDENTIFICATION FORM
<Insert here the Issue Identification Form template if one is required in the issue management process
documented in this Plan. A sample template is available at www.qnpm.gov.qa>




<Insert Project Name> – Issue Management Plan                                                     Page 5
APPENDIX B: ISSUE ANALYSIS FORM
<Insert here the Issue Analysis Form template if one is required in the issue management process
documented in this Plan. A sample template is available at www.gnpm.gov.ga>




<Insert Project Name> – Issue Management Plan                                                      Page 6
APPENDIX C:
<Insert here the Issue Log to be used in the issue management process documented in this Plan. A sample template is available at www.qnpm.gov.qa>




<Insert Project Name> – Issue Management Plan                                                                                                       Page 7

				
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