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UNIT 29 CLEAN TOILETS AND WASHROOMS MANUALLY (SCHOOLS)

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					UNIT 29                    CLEAN TOILETS AND WASHROOMS
                           MANUALLY (SCHOOLS)

Unit overview

This unit is about cleaning toilets and washrooms using manual equipment only. It also covers
replacing items such as toilet paper and towels. This unit is for you if you work in the Cleaning
and Support Services Industry and you clean toilets and washrooms regularly as part of your
duties.

This unit contains three elements:

29.1       Prepare for cleaning toilets and washrooms
29.2       Clean fixtures and fittings in toilets and washrooms
29.3       Refill and replace consumables

Evidence requirements

Your evidence for this unit must include:
     •     two witness testimonies describing your performance
     •     evidence of your understanding and skills. This could be in any suitable format, and
           may be supported by translation where necessary, such as:
           •     two testimonials from senior staff
           •     records from an expert witness or training mentor of discussions they have had
                 with you about you understanding
           •     any other evidence that was produced during the activities or tasks assessed
                 such as notes, emails or records
     •     a personal log reflecting your own role, responsibilities and skills.

Workplace assessment

All units must be assessed in the workplace and, as far as possible, all evidence should arise
naturally from the day-to-day tasks and activities involved in support work in school.

Documents or other records produced during the course of work should be used whenever they
are available. Professional explanations written by the candidate or their work colleagues will
also be required.

Simulation

No unit within these qualifications can be achieved solely through the use of simulation;
simulation should only be used as a form of secondary and corroborating source of evidence for
a mandatory or optional unit in the following circumstances:

•      aspects of health and safety and personal safety and security where these do not occur in
       the normal course of work activities
•      child protection, where no incidents occur in the normal course of work activities
•      rarely occurring events and procedures (such as reporting problems or faults with
       equipment, dealing with breaches of security, dealing with delays and difficulties in fulfilling
       reservations of materials etc).

Additional guidance on the use of simulation can be found in the introduction in section
3.6.


OCR Level 2 Award and Certificate in Support Work in Schools (Pilot)                                  1
UNIT 29                    CLEAN TOILETS AND WASHROOMS
                           MANUALLY (SCHOOLS)

Element 29.1               Prepare for cleaning toilets and washrooms
You must be able to:

Prepare for cleaning toilets and washrooms


National standard of work                                              Scope

You must always:                                                       Evidence from your work:

1      follow any special procedures for                               You must show your assessor that you can
       entering the toilets and washrooms;                             meet the National standard of work
2      make sure that there is enough                                  opposite. When you do this, you must show
       ventilation in the area while you are                           that you can correctly choose:
       cleaning;                                                       a)   at least two of the following types of
3      follow the relevant codes of practice to                             cleaning agents:
       make sure you protect yourself and                              1    neutral detergents
       others throughout the process;
4      choose equipment and cleaning                                   2    hard surface cleaning agents
       agents that are suitable for the surface                        3    toilet cleaning agents
       and the dirt being removed.
                                                                       4    lime scale removers

                                                                       Supplementary evidence
                                                                       If you do not work with all of the types of
                                                                       cleaning agents as part of your job, you will
                                                                       have to prove to your assessor that you
                                                                       could deal competently with the one you
                                                                       have not worked with. This will usually be
                                                                       done by questions and answers.




OCR Level 2 Award and Certificate in Support Work in Schools (Pilot)                                                   2
UNIT 29                    CLEAN TOILETS AND WASHROOMS
                           MANUALLY (SCHOOLS)

Element 29.2               Clean fixtures and fittings in toilets and washrooms
You must be able to:

Clean fixtures and fittings in toilet and washrooms


National standard of work                                              Scope

You must always:                                                       Evidence from your work:

1      use the right equipment and colour                              You must show your assessor that you can
       coded cloths for the area you are                               meet the National standard of work
       cleaning;                                                       opposite. When you do this, you must show
2      mix and apply cleaning agents                                   that you can remove dirt and stains from
       according to the manufacturer’s                                 sanitary fixtures and fittings:
       instructions;                                                   a)    using at least two of the following types
3      clean the fixtures and fittings in an                                 of cleaning agents:
       order that is least likely to spread                            1     neutral detergents
       infection;                                                      2     hard surface cleaning agents
4      leave the waste outlets and overflows                           3     toilet cleaning agents
       free from dirt and debris;
                                                                       4     lime scale removers
5      leave the fixtures and fittings clean and
       free of smears;
6      dispose of slurry correctly;                                    Supplementary evidence
7      report any faults and problems that you                         If you do not work with all of the types of
       notice to the appropriate person.                               cleaning agents as part of your job, you will
                                                                       have to prove to your assessor that you
                                                                       could deal competently with the ones you
                                                                       have not worked with. This will usually be
                                                                       done by questions and answers.




OCR Level 2 Award and Certificate in Support Work in Schools (Pilot)                                                   3
UNIT 29                    CLEAN TOILETS AND WASHROOMS
                           MANUALLY (SCHOOLS)


Element 29.3               Refill and replace consumables
You must be able to:

Refill and replace consumables


National standard of work                                              Scope

You must always:                                                       Evidence from your work:

1      check that holders contain the correct                          You must show your assessor that you can
       amount of consumables;                                          meet the National standard of work
2      follow the manufacturer’s instructions                          opposite. When you do this, you must show
       correctly when refilling or replacing                           that you can refill or replace:
       items;                                                          a)   at least two of the following types of
3      leave the items that have to be                                      consumables:
       collected in the right place;                                   1    soaps
4      take waste materials safely to the
                                                                       2    paper towels
       correct collection point;
5      make sure the area has the right                                3    continuous roller towels
       amount of consumables when you                                  4    toilet paper
       have finished;
6      report faults and problems to the                               Supplementary evidence
       appropriate person.
                                                                       If you do not work with all of the types of
                                                                       consumables as part of your job, you will
                                                                       have to prove to your assessor that you
                                                                       could deal competently with the one you
                                                                       have not worked with. This will usually be
                                                                       done by questions and answers.




OCR Level 2 Award and Certificate in Support Work in Schools (Pilot)                                                 4
UNIT 29                    CLEAN TOILETS AND WASHROOMS
                           MANUALLY (SCHOOLS)
Knowledge and understanding

For the Whole Unit
K1      The importance of preparing correctly before cleaning toilets and washrooms and what
        may happen if you do not
K2      Who you should report faults and problems to
K3      Why it is important to follow manufacturers’ instructions and what could happen if you do
        not
Preparing to clean toilets and washrooms
K4      Why it is important to make sure there is enough ventilation in the area being cleaned
K5      How you would protect yourself and others throughout the cleaning process and why
        these measures are important before during and after cleaning
Cleaning toilets and washrooms
K6      What colour coding means
K7      Why you must use the correct equipment and colour coded cloths
K8      How to clean sanitary items in an order that is least likely to encourage the spread of
        infection
K9      The dangers of sharps and other drug related litter and how to deal with these correctly
Refilling and replacing consumables
K10 Why you should check to make sure that holders contain the correct amount of
        consumables
K11 The types of faults and problems that you are likely to find in these areas and how to
        deal with them




OCR Level 2 Award and Certificate in Support Work in Schools (Pilot)                            5

				
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