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UNIT 29 CLEAN TOILETS AND WASHROOMS MANUALLY (SCHOOLS)
Shared by: fdjerue7eeu
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- 3/10/2010
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UNIT 29 CLEAN TOILETS AND WASHROOMS
MANUALLY (SCHOOLS)
Unit overview
This unit is about cleaning toilets and washrooms using manual equipment only. It also covers
replacing items such as toilet paper and towels. This unit is for you if you work in the Cleaning
and Support Services Industry and you clean toilets and washrooms regularly as part of your
duties.
This unit contains three elements:
29.1 Prepare for cleaning toilets and washrooms
29.2 Clean fixtures and fittings in toilets and washrooms
29.3 Refill and replace consumables
Evidence requirements
Your evidence for this unit must include:
• two witness testimonies describing your performance
• evidence of your understanding and skills. This could be in any suitable format, and
may be supported by translation where necessary, such as:
• two testimonials from senior staff
• records from an expert witness or training mentor of discussions they have had
with you about you understanding
• any other evidence that was produced during the activities or tasks assessed
such as notes, emails or records
• a personal log reflecting your own role, responsibilities and skills.
Workplace assessment
All units must be assessed in the workplace and, as far as possible, all evidence should arise
naturally from the day-to-day tasks and activities involved in support work in school.
Documents or other records produced during the course of work should be used whenever they
are available. Professional explanations written by the candidate or their work colleagues will
also be required.
Simulation
No unit within these qualifications can be achieved solely through the use of simulation;
simulation should only be used as a form of secondary and corroborating source of evidence for
a mandatory or optional unit in the following circumstances:
• aspects of health and safety and personal safety and security where these do not occur in
the normal course of work activities
• child protection, where no incidents occur in the normal course of work activities
• rarely occurring events and procedures (such as reporting problems or faults with
equipment, dealing with breaches of security, dealing with delays and difficulties in fulfilling
reservations of materials etc).
Additional guidance on the use of simulation can be found in the introduction in section
3.6.
OCR Level 2 Award and Certificate in Support Work in Schools (Pilot) 1
UNIT 29 CLEAN TOILETS AND WASHROOMS
MANUALLY (SCHOOLS)
Element 29.1 Prepare for cleaning toilets and washrooms
You must be able to:
Prepare for cleaning toilets and washrooms
National standard of work Scope
You must always: Evidence from your work:
1 follow any special procedures for You must show your assessor that you can
entering the toilets and washrooms; meet the National standard of work
2 make sure that there is enough opposite. When you do this, you must show
ventilation in the area while you are that you can correctly choose:
cleaning; a) at least two of the following types of
3 follow the relevant codes of practice to cleaning agents:
make sure you protect yourself and 1 neutral detergents
others throughout the process;
4 choose equipment and cleaning 2 hard surface cleaning agents
agents that are suitable for the surface 3 toilet cleaning agents
and the dirt being removed.
4 lime scale removers
Supplementary evidence
If you do not work with all of the types of
cleaning agents as part of your job, you will
have to prove to your assessor that you
could deal competently with the one you
have not worked with. This will usually be
done by questions and answers.
OCR Level 2 Award and Certificate in Support Work in Schools (Pilot) 2
UNIT 29 CLEAN TOILETS AND WASHROOMS
MANUALLY (SCHOOLS)
Element 29.2 Clean fixtures and fittings in toilets and washrooms
You must be able to:
Clean fixtures and fittings in toilet and washrooms
National standard of work Scope
You must always: Evidence from your work:
1 use the right equipment and colour You must show your assessor that you can
coded cloths for the area you are meet the National standard of work
cleaning; opposite. When you do this, you must show
2 mix and apply cleaning agents that you can remove dirt and stains from
according to the manufacturer’s sanitary fixtures and fittings:
instructions; a) using at least two of the following types
3 clean the fixtures and fittings in an of cleaning agents:
order that is least likely to spread 1 neutral detergents
infection; 2 hard surface cleaning agents
4 leave the waste outlets and overflows 3 toilet cleaning agents
free from dirt and debris;
4 lime scale removers
5 leave the fixtures and fittings clean and
free of smears;
6 dispose of slurry correctly; Supplementary evidence
7 report any faults and problems that you If you do not work with all of the types of
notice to the appropriate person. cleaning agents as part of your job, you will
have to prove to your assessor that you
could deal competently with the ones you
have not worked with. This will usually be
done by questions and answers.
OCR Level 2 Award and Certificate in Support Work in Schools (Pilot) 3
UNIT 29 CLEAN TOILETS AND WASHROOMS
MANUALLY (SCHOOLS)
Element 29.3 Refill and replace consumables
You must be able to:
Refill and replace consumables
National standard of work Scope
You must always: Evidence from your work:
1 check that holders contain the correct You must show your assessor that you can
amount of consumables; meet the National standard of work
2 follow the manufacturer’s instructions opposite. When you do this, you must show
correctly when refilling or replacing that you can refill or replace:
items; a) at least two of the following types of
3 leave the items that have to be consumables:
collected in the right place; 1 soaps
4 take waste materials safely to the
2 paper towels
correct collection point;
5 make sure the area has the right 3 continuous roller towels
amount of consumables when you 4 toilet paper
have finished;
6 report faults and problems to the Supplementary evidence
appropriate person.
If you do not work with all of the types of
consumables as part of your job, you will
have to prove to your assessor that you
could deal competently with the one you
have not worked with. This will usually be
done by questions and answers.
OCR Level 2 Award and Certificate in Support Work in Schools (Pilot) 4
UNIT 29 CLEAN TOILETS AND WASHROOMS
MANUALLY (SCHOOLS)
Knowledge and understanding
For the Whole Unit
K1 The importance of preparing correctly before cleaning toilets and washrooms and what
may happen if you do not
K2 Who you should report faults and problems to
K3 Why it is important to follow manufacturers’ instructions and what could happen if you do
not
Preparing to clean toilets and washrooms
K4 Why it is important to make sure there is enough ventilation in the area being cleaned
K5 How you would protect yourself and others throughout the cleaning process and why
these measures are important before during and after cleaning
Cleaning toilets and washrooms
K6 What colour coding means
K7 Why you must use the correct equipment and colour coded cloths
K8 How to clean sanitary items in an order that is least likely to encourage the spread of
infection
K9 The dangers of sharps and other drug related litter and how to deal with these correctly
Refilling and replacing consumables
K10 Why you should check to make sure that holders contain the correct amount of
consumables
K11 The types of faults and problems that you are likely to find in these areas and how to
deal with them
OCR Level 2 Award and Certificate in Support Work in Schools (Pilot) 5
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