Duke University Tour Guide
Revised October, 2009
I. BLUE DEVIL GUIDES EXECUTIVE BOARD
Blue Devil Guides Advisor
Samuel Carpenter, Assistant Director of Admissions: firstname.lastname@example.org
Blue Devil Guides Executive Board
Head Coordinators: Connie Chai ’10: email@example.com
Adam Nathan ’10: firstname.lastname@example.org
Training Coordinator: Ryan Steiger ’10: email@example.com
Group/Special Events: John Mekjian ’12: firstname.lastname@example.org
Publicity Coordinator/Website: Alex Mansfield ’11: email@example.com
Tour Council Coordinator: Sanette Tanaka ’12: firstname.lastname@example.org
Tour Guide Liaison:
II. YOUR COMMITMENT
As Blue Devil Guide, you play an important role in Duke University recruitment. You have a
responsibility to our visitors and the entire University community. Your efforts and your willingness
to share your Duke knowledge and enthusiasm help bring talented students into the Duke
community each year.
We expect you to share your experiences about Duke with visitors and to give them a positive
impression of campus. If a formal complaint is made against a guide, that person will be required
to have a conference with Samuel Carpenter and the Head Coordinator. If a second complaint is
made against the same guide, that guide will be released from the program.
Weekly Commitment: When you agree to be a guide, you agree to make a commitment to be a
tour guide at least one time a week. You can choose between the scheduled tour times. Please be
aware of your class schedules when signing up for tour time slots. The tour schedule will vary
during the course of the academic year, depending on anticipated visitor numbers. Tours typically
last a little over an hour. You are required to arrive at the office at least 10 minutes prior to your
scheduled tour and you will probably have to answer questions from visitors after the tour. You
should plan on spending an hour and a half total between the office and the tour. Please be aware
of your class schedules when signing up for a tour slot. You will not want to have a class the hour
prior to your tour or the hour immediately following your tour.
Group Tours: All Guides are also making a commitment to participate in Group tours given during
times other than the usual tour schedule.
*Weekday tour guides are required to give at least 2 group tours per semester
*Saturday tour guides are required to give at least 3 group tours per semester
Special Events: All guides are required to help with special events throughout the year. These
events include, but are not limited to: NC/SC Open House and Pratt in Focus programs in the fall
along with Blue Devil Days, LSRW (Latino Student Recruitment Weekend), and BSAI (Black Student
Alliance Invitational) in the spring and Scholarship weekends.
Duke Emissaries: A unique branch of our Admissions Ambassadors / Tour Guide program, as an
Emissary you will work closely with the Duke Football staff. Emissaries act as hosts/tour guides for
prospective student-athletes for approximately 2 ½ hours on home football dates during the fall. In
the spring, Emissaries assist the Undergraduate Admissions office by leading special event tours.
III. YOUR RESPONSIBILITY
You are a representative of Duke. You often establish visitors’ initial impressions of Duke and
sometimes their only impression. You speak on behalf of Duke, so your job is a big one. Both verbal
and non-verbal cues paint pictures for visitors as to what Duke is like. In general, how you speak,
look, and interact with others greatly impacts their first impressions of Duke and their perceptions
of what a Duke student is like. No one guide will be the representative of Duke…there is no
“typical” Duke student. All of you bring different personalities, backgrounds, majors, interests, and
accomplishments. The one thing that all bring to this program is your dedication, commitment,
and enthusiasm about Duke. It is important that you use common sense and courtesy as you
become the “face of Duke” while on your tour. We do need to convey to prospective students and
their families that Duke University is a warm and welcoming community. Visitors will not
necessarily remember what you say but they will always remember how you made them feel.
You are a Student Representative: You represent Duke, so always act in a manner that represents
Duke well!! In this position of great influence, please consider how you may be perceived. Be
aware of OFF-HAND comments about ways “around the system.” Consider what messages your
timeliness and language use send to visitors. Your every comment can impact a visitor’s impression
of Duke. Think before and while you conduct a tour, greet visitors, and answer questions. Jokes
about your dealings with specific campus offices, warnings you give about services, and comments
about activities not supported by the university can leave a negative impression for visitors about
Duke, you, and the Office of Admissions. Just BE CONSCIOUS AND AWARE of your language – both
verbal and non-verbal. Be honest, but tactful.
You are expected to avoid the following:
Chewing gum or eating on the tour
Foul, derogatory or disrespectful language
Being biased as it relates to campus affairs
Personal Opinion: Maintain a professional and unbiased attitude toward university policies,
programs, or activities whether or not you entirely agree with or personally endorse them. A tour
guide or any person representing the University to the public should offer visitors a fair and
unbiased representation of the University and campus life. For example, you may not agree with
the housing lottery system, but you should present the facts of the policy to your group and
indicate that specific questions should be directed to the Office of Residence Life & Housing
Services. Another good example: Whether or not you are in the Greek system, it is important to
present information about fraternities and sororities in the context of explaining that Duke
recognizes over 400 student organizations. It is not our job to either convince someone of the
merits of the Greek system or to deter prospective students from getting involved in the Gr eek
Comparisons between Duke and other Institutions: Do not draw comparisons between Duke and
other institutions or infer negative aspects about other schools. If people ask you where else you
applied or why you chose Duke, be honest but tactful. Focus on the positives and those factors that
led you to ultimately matriculate. Your two responsibilities as a guide are to share factual
information about Duke and to share your experiences and anecdotes about your time here.
Balance between the two is the key.
IV. TIPS FOR BEING A SUCCESSFUL GUIDE
As a tour guide, you serve as a representative of Duke University for prospective students and
parents visiting the office every day. Your job will be to answer questions about the university
from a student’s perspective. Your perspectives are invaluable, but remember that they should be
presented within the context of the overall mission of Duke University. Duke is innovative,
embraces change, and encourages undergraduates to become partners in defining the ir
educational experience via exceptional and unique academic opportunities. Duke people can and
do make a difference in the world.
What does a Tour Guide do?
Tour guides provide a student led tour of campus to Duke visitors. Guides arrive at the Office of
Admissions 10 minutes prior to their tour time. Your job is to give visitors a view of campus and
enthusiastically provide them with information about students’ experiences here at Duke.
Tour guides should go beyond statistics and geographical details to show students and
families Duke’s distinct personality and values. Try not to repeat the admissions information
session. Tell stories of your experiences at Duke, not statistics.
Tour guides do not just talk at the students; they interact with the families, ask questions,
engage visitors, are proactive and ask visitors to ask them questions, and are always a
Tour guides are aware of their audience. Remember that you are addressing a group of
people, so you do need to project your voice to ensure that everyone hears you. If the tour
is a small size, tour guides will engage visitors in conversation throughout the tour of
campus. Walking backwards while talking is not something we do. We walk to
predetermined spots on the tour route, stop and gather, and engage. That helps ensure
that everyone can see and hear the guide.
Becoming a GREAT Guide
1. Be on time – All guides need to report for their scheduled tour. Arrive at least 10 minutes
prior to your scheduled tour. This will allow you time to sign-in and pick-up your nametag
without feeling rushed at the beginning of your tour. It is important, however, that you DO
NOT START THE TOUR BEFORE THE SCHEDULED TIME.
2. Be yourself and be enthusiastic- Share your stories/experiences and the
stories/experiences of your friends. These personal touches will make your tour more
interesting and more memorable for visitors. Talk about faculty/student interactions,
Residence Hall programming, student organizations, and your RA in your freshman
residence hall. Share your favorite (and appropriate) moments at Duke. Remember your
feelings as you visited college campuses, and think about some of the questions you wanted
answered. Share how you adjusted to college and the opportunities you have discovered at
Duke. Remember that you are addressing a group of people, so you do need to project your
voice to ensure that everyone hears you.
3. Know the facts - While it is important that you offer your own personal experiences at
Duke, it is also important that the information you provide to visitors is factual. Remember,
in your role you are representing the University and you have a responsibility to present
accurate information to visitors. It is your responsibility to keep up to date on information
about the University by reviewing the information in this manual, reading updates posted
on the Duke Guide website, and attending monthly Guide meetings. We also encourage you
to read The Chronicle on a daily basis.
4. Be flexible - Visitors often travel a great distance to visit, so your adaptability to different
types of weather, sizes of groups, and energy level of visitors is crucial. You should be
prepared to give a tour in any weather, for 1 visitor or for 50 visitors. You may be able to
conduct your tour while walking with a small tour group but always wait for the group to
gather and talk to a larger group all together.
5. Encourage interactions with visitors - Look at the people you’re speaking with – eye
contact can help people understand you and also helps make a connection with visitors.
Also, if you are leading a tour, project your voice so that everyone can hear you. Be
attentive to visitors when they ask questions and encourage participation. By doing you will
give a clear image of addressing of the group. Try to avoid wearing sunglasses.
6. Help all visitors feel welcome: Helping the university come alive requires that all visitors to
Duke feel comfortable during their entire visit. Your language should send messages of
value and respect for the diversity of people with whom you interact.
Use both male and female pronouns
Don’t assume anything about the visitors in your tour group. Not all students come
from two-parent families, attend private schools, participate in sports, etc. Make
comments that make everyone feel welcome.
Use examples of several different religious and cultural beliefs on campus
Familiarize yourself with the location of accessible entrances to buildings on your tour
route and make sure that if someone is on your tour that will need to use those
entrances that the EVERYONE on your tour follows that route.
8. Use appropriate wording and proper grammar –
Use RESIDENCE HALL instead of dorm.
Use DINING HALL instead of cafeteria.
Use STUDENTS/PERSONS WITH DISABILITIES instead of handicapped, disabled student,
or disabled persons.
It might not seem important at first, but speaking properly influences the opinions of
visitors. This not only applies to grammar, but also colloquialisms and generational
tendencies (excessive use of words such as “like” or “um”).
7. Be prepared – This means that you should understand how you are going to communicate
the Duke experience to visitors through examples, facts, anecdotes, etc. Know your goals
for the tour and what images you are trying to convey. Refer to the “Dealing with Difficult
and Frequently Asked Questions” section of the manual and think about your answers to
these questions ahead of time. Knowing how you would answer these questions in advance
will help you avoid getting into a difficult situation.
8. It’s okay to say “I don’t know” - Your role is to speak from your perspective as a current
student, not an admissions counselor or financial aid officer. It is FAR BETTER to refer the
visitor to an Admissions Officer than to make up an answer or guess a statistic.
9. Have fun! – Enjoy meeting visitors and sharing your enthusiasm for Duke. Your energy and
excitement will be contagious! Be your usual vibrant, effervescent self.
If you meet with a student for an extended period of time, you may give him/her a business card
with your information. Business cards are located in the tour guide check-in room.
V. GUIDE POLICIES AND EXPECTATIONS
Attendance: As a guide, you make a weekly commitment to tour at your designated time.
PLEASE SIGN UP DURING A TIME THAT IS CONVENIENT FOR YOU. You MUST be at all of
your regularly scheduled tours. You MUST also arrive to give all Special Tours for which you
sign up. Because you play such an important role in the recruitment of students, your
attendance and your punctuality are ESSENTIAL!!! Not showing up for your scheduled tour
If you cannot make your scheduled tour time, it is YOUR RESPONSIBILITY to find a
replacement at least 3 DAYS prior to your tour time. You will be given a Tour Guide e-mail
and phone list. This list and the weekly schedule are also accessible on-line at
When you find a replacement for a TOUR time, you are required to e-mail your Head Tour
If you become ill and/or a family emergency arises that impacts your ability to greet
visitors or give your tour, please contact Samuel Carpenter. You MUST also call your Head
Tour Guide. He/she will be responsible for filling your spot if you have not been able to find
a replacement. Be nice to your Head Guide…if you can find a replacement, do it. Your Head
Guide will be forever grateful.
During some of our slower months in the office, we will not have as many visitors.
However, it is still your responsibility to come to your assigned tour. When there are not a
lot of visitors, please understand that giving personal attention to our visiting families is just
as important. It is fun and beneficial to give tours in tandem. Tour Guides MAY NOT leave
without the permission of your head guide. Giving tours with another guide can give you
new ideas and make the experience for our visitors even better.
Attendance at bimonthly meetings is also required. If you will miss a meeting, you must
send a VALID (i.e. class, exam review session, etc.) reason, via e-mail to Sam or the program
coordinator at least 3 days before the meeting.
Signing In: When you arrive for your designated commitment, head to the kitchen area of
1. Sign in using the appropriate binder
2. Pick up your name tag and always wear it
3. Glance at the bulletin board to see if there is any new information
4. Feel free to help your self to bottled water and chocolates.
Be proactive by mingling with visitors rather than waiting for people to ask you questions.
Attire: We do not have uniforms, however we ask you to be conscious of what you wear
while interacting with visitors.
PLEASE DO NOT WEAR:
“other school” shirts
Clothing with negative messages (Duke or otherwise)
Wear clothing that is comfortable, but please be conscious of your choice of clothing on the
days you give a tour. Make sure you wear comfortable shoes. Always wear your nametag
and feel free to wear as much Duke apparel as you wish.
Weather: We give tours RAIN or SHINE. Check the weather before coming the Office of
Admissions and dress accordingly. We will also have a limited number of umbrellas for the
use of our guests. Visitors will still be excited to see campus – many have traveled a long
distance to visit, so the weather will not impact their desire to learn about Duke. Should we
have lightning and thunder prior to leaving McClendon, we will delay the start of all tours.
During this time feel free to engage your visitors and answer any questions. A reasonable
delay is 15 - 20 minutes after the last flash of lightning. This will ensure that any weather
front will have time to move on. If after one half hour the front continues to remain over
the area, we will cancel the tour for safety reasons. Should you find yourself on campus
when an unsafe situation arises (severe weather), seek shelter immediately by heading
indoors and follow the above guidelines.
Attitude: Above all, you are not “selling” Duke. Be friendly and enthusiastic but do not over
do it. People realize that everything cannot be perfect here. Share your feelings and be
honest, but if you appear to be “selling” the school, your tour may lack credibility. At the
same time, if you are stressed out or having a bad day, try not to let that set the mood for
your tour – check your attitude at the door.
Behavior in McClendon: Remember that McClendon Commons and the Admissions Office
are public spaces and visitors will be hearing your conversations. Be aware of your voice
level when conversing with other tour guides or staff members; if an information session is
going on, the people at the back of the room may be able to hear you if you are speaking
loudly in the lobby. Please remember that as a Guide, you are a representative of the
University and should act appropriately.
Training and Meetings: TRAINING IS AN ONGOING PROCESS! There will be optional
refresher training for those of you who would like a review after the summer break. Our
bimonthly meetings will offer continued training and an opportunity to discuss and share
new ideas. The bulletin board in the hallway will also offer Training Tips and
announcements regularly. Please feel free to contribute your ideas to the process as well
by sending an e-mail to Sam or the Training Coordinator.
E-mail: Reading Tour Guide e-mail is your responsibility. If you are not receiving e-mail
from this list, you should contact Sam or the Head Coordinator immediately. All guides are
required to register on the tour guide list serve. The Publicity Chair is your point of contact
Website: We now have a website for the tour guide program. You can use this page to
check the schedule, get announcements, etc. The address is
http://www.duke.edu/web/tourguides. Please check the website regularly for important
updates and meeting information.
Parking: You MAY NOT park in the circle located in front of the Admissions Office, the
parking lot directly behind McClendon, or use an Admissions parking pass. Sorry! Please
take the bus, walk, or park in the parking lot where you have a permit. Please allow plenty
of time to get to the Office of Undergraduate Admissions.
Blue Devil Tour Guides serve to communicate their unique Duke experiences with all
guests visiting the University. However, tour guides should structure their talks around
the following five key messages, which MUST be communicated during every tour.
A Duke education centers on engaged, interdisciplinary
scholarship between students and faculty.
Many interdisciplinary options
Certificate programs, essentially interdisciplinary minors, allow students to link disciplines
Program II allows for any academic pathway to be achieved
Low major requirements leads to many double/triple major/minor options
FOCUS Program gives access to the best professors and small classes from first days on campus
Small classes, high student-faculty interaction
Lowest faculty-student ratio out of top 20 schools
All professors must teach undergraduates, unlike peer schools
FLUNCH program facilitates student-faculty interaction outside class
Duke Conversations allows students to bring interesting guests to Duke for talk over dinner
Major research focus
Large research grant programs for students (Deans Summer Research Fellowship, Pratt
Undergraduate Research Fellowship, Center for International Studies)
50% of students complete honors thesis/graduate with distinction
Expansive academic resources
Nasher Museum of Art, which has hosted renowned exhibits featuring major artists like Picasso
Lemur Center, largest concentration of lemurs outside Madagascar
Duke Immersive Virtual Environment (DIVE), part of 15 new buildings around campus
Library system among the largest in the world, rated as best University library in the US
A different kind of engineering school, Pratt is physically,
academically, and socially well integrated in the Duke
Great campus location
Minutes from Main West quad, 500 feet from the library
All new/renovated facilities (CIEMAS, renovated Teer classrooms, LSRC)
Only 40% of Pratt students go on to pursue careers in engineering
30% of Pratt students go abroad, national average 10%
Two-thirds of Pratt students double major, minor, or do certificates
Tight-knit social community
Strong social community with high faculty-student interaction
E-ball every semester to celebrate accomplishments
E-social, happy hour each week on the e-quad
Duke students consistently apply their educations to real-world
issues in service of global society.
DukeEngage, which gives every undergraduate the opportunity to perform service abroad
Engineers Without Borders/Engineering World Health, among the most active chapters in the US
Global Health Institute, which has pioneered major AIDS/emerging diseases research and
Hart Leadership Program, the first endowed undergraduate leadership program in the US
Kenan Institute for Ethics, which sends students around the world each summer
Duke SmartHome, created by students to explore sustainable living
Duke is a friendly, collaborative, residential campus with many
options for students to create their own community.
Unified transition, cohesive community over four years
EastWestStudy Abroad/CentralWest/Central/Off Campus
Creates vibrant community and strong school spirit
Apartment style living for upperclassmen
85% of students live on campus for all four years
Distinctive first year experience on East
All students transition into Duke together, creates bonds within classes
East is a fully-functioning campus, safe atmosphere for learning and growth
Balanced social scene
Greek groups are present but not dominant
Freedom to create your ideal of living community
Selective living groups (mainly around themes, no pledging), co-ed, multi-year blocking, East
Durham is a strong, safe community full of rich cultural, artistic,
and dining opportunities.
Reality contrary to bad reputation, Durham is extremely cosmopolitan
Great location: three major research universities, Research Triangle as “Silicon Valley of the East”
Sophisticated, diverse resident base: Durham has the highest percentage of PhD residents in the
Ranked #1 smartest city in the US, most residents come from major cities
Can reach to the beach or the mountains within a few hours
Major natural resources (Eno River, Umstead, Duke Forest, Duke Gardens)
Major cultural and artistic events
American Dance Festival, hosted by Duke and Durham
Largest documentary film festival in the United States, Full Frame, hosted in Durham
Durham Performing Arts Center—largest arts center in the South
Amazing food and restaurants
Food&Wine voted Durham “America’s foodiest small city”
Highest concentration of 4 and 5 star restaurants outside a major urban area, many close to
VI. TOUR ROUTE AND INFORMATION
1. Walking from McClendon Commons on Chapel Drive: or (At
Museum of Art on EAST)
Campus Layout – things unique about Duke’s campus
Suggestion: Open with answering general questions/ “news update” of something interesting
going on with Duke
About 9000 acres of land make up Duke’s campus. 1000 of these acres comprise the
academic and residential facilities.
East and West Campus are 1.2 miles apart along Campus Drive. Each campus is fully
functional including eateries, residence halls, libraries, computer clusters, and auditoriums.
East Campus – Georgian Architecture – home to Fine Arts and Humanities
West Campus – Gothic Architecture – upperclassmen, Main Administration, Sciences, Pratt,
Central Campus falls right between East and West and features apartment-style living;
Campus Drive features include Nasher Museum, Freeman Center, & International House
Sarah P. Duke Gardens
Freeman Center for Jewish Life
Nasher Museum of Art : Recent exhibits include Spanish Renaissance artist El Greco in the
fall of 2008 and Pablo Picasso in 2009
East Campus Graffiti Bridge
2. At the James B. Duke Statue or (At Duke Statue in front of
Baldwin on EAST)
Duke was built on a series of earlier institutions dating back to the mid-1800s.
Began as “Brown’s Schoolhouse” in Randolph County, and then became “Trinity College” in
1859. Trinity outgrew its rural location and moved to Durham as a result of Carr’s donation
of 62 acres of land and Washington Duke’s gift of $85,000 for buildings and endowment.
Trinity College became Duke University in 1924. James B. Duke created Duke as a memorial
to his father.
The original 62-acre campus is now East Campus. It features Georgian architecture.
Classes began on West Campus in 1930. When West Campus opened, East Campus became
the home of the Woman’s College of Duke University. Women and men remained separate
East Campus became home to all first-year students in 1995 and has been very successful.
The Chapel was the first building planned and the last completed on main campus. The
stone was hand-laid and the tower stands 210 feet high with a 50-bell, four-octave carillon
that is played manually each day.
West Campus is centered on the Chapel. As you look at the Chapel, the Residential Quad is
located on your left, with classes being held on the Academic Quad, on your right.
Inspired by Canterbury Cathedral in England
Duke was founded by Methodists and Quakers, but no longer has official ties to any
Thus, the Chapel is inter-denominational.
Various events take place within the chapel, including campus events, speakers, graduation,
and freshman convocation (talk about convocation, and its role with the Duke Community
The Duke Community Standard
A good transition into academics, could be done walking toward academic buildings
What the Community Standard Represents - Duke University is a community of scholars
and learners, committed to the principles of honesty, trustworthiness, fairness, and respect
for others. Students share with faculty and staff the responsibility for promoting a climate
of integrity. As citizens of this community, students are expected to adhere to these
fundamental values at all times, in both their academic and non-academic endeavors.
Students affirm their commitment to uphold the values of the Duke University community
by signing a pledge at Convocation.
The Reaffirmation - Upon completion of each academic assignment, students will be
expected to reaffirm the above commitment by signing this statement: “I have adhered to
the Duke Community Standard in completing this assignment.”
3. Academic Lawn: Soc/Psych or In CARR on East Campus)
Academic Life –
share your favorite classes, professors, and experiences
Trinity and Pratt
Both require 34 courses to graduate
Standard course load is 4 classes/semester
Double majors, minors, certificates are all possible
Academic Advising Center
Tutors for intro classes
Pratt School of Engineering
4 majors – Biomedical Engineering, Mechanical Engineering and Materials Science,
Civil and Environmental Engineering, and Electrical and Computer Engineering
Enroll approximately 1200 (or 1/3) of the 6300 undergraduates
Liberal Arts based program, with course requirements to take courses in Trinity
School of Arts and Sciences
About a third of students have a double major or minor; oftentimes in Trinity.
Trinity College of Arts and Sciences
Students complete the Curriculum – liberal arts based curriculum that helps
students see how knowledge can be integrated across disciplines.
40 majors – Program II also allows you to design your own major.
49 Minors and 20 Certificate Programs.
Students need to declare their majors by the end of your sophomore year.
First year small group seminars: Students take 2 seminar courses for an intense
semester of engaged reading, writing, and classroom discussion.
Shared living on East Campus: To facilitate the development of a close-knit academic
community and strong support network
Integrated learning via weekly meetings for dinner and discussion to integrate the
theories and practices of the classroom and to develop meaning through involvement
Exploration of topics from various academic perspectives and disciplines
25% or approximately 400 of first-year students participate with clusters being offered
each fall and spring; sophomores may participate in spring.
Cluster topics include: Between Europe and Asia, The Faces of Science, Engineering
Frontiers: Living Systems for a Living Planet, Evolution and Humankind, The Genome
Revolution and its Impact on Society, Global Health, Modeling Economic and Social
Systems, Muslim Cultures, The Power of Ideas, Prospective Health Care, Visions of
Freedom, Exploring the Mind: Typically eleven (11) topics /clusters are offered
Class Size *Percentages courtesy of Lee Willard, Sr. Associate Dean of Academic Planning
72% enroll fewer than 20 students
93% enroll fewer than 40 students
2% enroll greater than 100 (mostly introductory level economics, biology, chemistry due
to popular demand)
Faculty members will teach intro classes. Students will primarily encounter TA’s as a
discussion leader for smaller discussion/lab sessions associated with the larger classes.
Faculty- student interaction
Over 2800 full time faculty (undergraduate, graduate, & professional)
11:1 Student to Faculty ratio in Trinity – 10:1 in Pratt
Weekly office hours held by all faculty members
Professors are known to have students over for dinner, know everyone’s name in a
lecture class…etc…please share your own story
4. Archway by Perkins and Bostock or (Lilly on EAST)
The Duke Library system There are 12 branches. Undergraduates have access to all.
The main branch is Perkins on West Campus. Others include: Bostock, Lilly (East), Biddle
(music), Ford (business), Goodson (law), Medical Center, Divinity, Pearse (Marine Lab) & Special
Collections (Rare Book Room)
The Duke Library in considered to be one of the Top 3 college libraries in the country (US News,
Students can get research assistance from subject specialists or librarians 24/7.
The Duke libraries own 5.4 million books. Many on-line resources including more than 30,000
Almost all areas of the libraries have complete wireless coverage in addition to on-line card
Many libraries are open until 2:00 AM, with some offering 24 hr study areas.
FREE printing from computer clusters 24 hours/Day
Opened in Fall 2008, teaching and learning facility that “links” teaching spaces and
technology services for entire Duke Community, located on lower level of Perkins
Features 6 classrooms, 4 seminar rooms and 11 group study rooms and technical assistance
New addition to Perkins library, adding 122,275 sq. ft. of library space.
Computer stations, open seating, group study rooms, reading rooms, individual carrels
*If your tour is small enough (15 max.) feel free to walk into either library or Von der Hayden
5. Engineering Quad, enter CIEMAS (Center for Interdisciplinary Study
of Engineering, Medicine and Applied Sciences) or Fitzpatrick Center
Building is LEED certified and has an environmental certification at the silver level. All
buildings at Duke must now meet this standard. One of the window etchings is a
reproduction of Leonardo daVinci’s “Spectra” pattern. Enter across from Twinnies Café.
If possible, show Schiciano Auditorium, which is located between the Robotics Lab and
Visualization Studio. It is an example of one the excellent lecture halls located
Proceed toward the lobby/atrium and point out/show, if possible, the virtual reality
room along with the location of the Clean Room. This is also the departure location for
any scheduled engineering tour, offered through Pratt.
Inform visitors of the work stations located on the second & third floor atrium levels.
The study carrels are complete with electrical outlets, network connection ports and
are enabled for wireless access.
6. Outside in front of Hudson Hall (oldest engineering
building) or inside Fitzpatrick
Research: Point out Levine Science Research Center, take a moment to emphasize the
research opportunities available in all subject areas.
Over one third (1/3) of our undergraduates are involved in research. Research opportunities
are available as early as one’s first semester on campus, with possible funding available as
early as second semester.
Home Depot Smart Home (located across from the Freeman Center) is a 6,000 sq. ft. live-in
research lab that functions as a classroom/living environment highlighting sustainable
technology in addition to exploring an energy efficient lifestyle. Open to all Duke students.
DukeEngage: represents a new Duke commitment to nurturing a life-long passion for
making a difference in the world, a flexible service-learning program with faculty and full
Flexible program that encourages students, regardless of financial resources, to spend a
semester or summer immersed in field work that contributes to the public good.
This can take place as close as in Durham NC, or as far as Africa. Students have no limits as
far as location is concerned.
Formally in place since 2007, more than 800 students have participated
7. Proceed Up Science Drive
Sciences, Mathematics, and Engineering departments are housed along Science Drive.
Modern Research facilities and multi-media potential in buildings
French Science Center- completed in 2006. It was named in honor of alumna and
trustee Melinda French Gates and her family. It is a state-of-the-art facility
incorporating math, biology, physics, and chemistry in 280,000 sq. ft. of space.
Bryan Center / BC Plaza (enter via parking lot) or East Campus
Union on East: Point out that we are on the backside of the old academic quad and
Student Life (The Bryan Center and/or the Main West Quad)
Or (walking toward Baldwin or at Baldwin on EAST)
Office of Student Activities and Facilities, new office space in Fall of 2008
Duke Student Government (DSG) allocates budget to the 400 student groups.
Three Young Alumni selected by DSG and GPSC serve as voting members of the Board of
The Chronicle is printed daily – you can encourage visitors to pick one up.
Community Service Center
85% of the students do some form of community service during their time at Duke.
Share your favorite things to do at Duke and in Durham.
Homecoming events, Oktoberfest, Springternational
Theater – Artists Series, Choir, Hoof ‘n Horn
Broadway shows - concerts
Durham Bulls games
The Duke Card, FLEX, and Food
The Duke Card also serves as your library card, recreation center pass, meal plan, entrance
into the residence hall, entrance into sporting events, and FLEX spending card.
Give examples of the dining options: Panda Express, Pauly Dogs, Subway, Chick-Fil-A, The
Loop, Armadillo Grill, Alpine Bagels, Kosher meals at Freeman Center, Grace’s, etc
Merchants on points. (Papa John’s, Cinelli’s etc.) – All delivered to your room.
Vending Services – you don’t need cash
Convenience and Grocery stores on Campus – Uncle Harry’s, East Campus Store.
Flexible Spending – Debit-card system
Books at the Bookstore
Haircut at Duke Barber
24-hour DukeCard office – points or flex can be added at any time.
Buses run frequently between East and West campus through Central. Buses run 7am-2am
Sunday-Thursday and 7am-3am Friday-Saturday.
Durham City bus system, DATA, makes frequent stops on Duke’s campus and provides
transportation to off-campus destinations. Robertson Scholars bus provides free
transportation to UNC-CH during the day and evening hours.
On-campus recruiting by top companies for internships and full-time positions.
On-line job and internship search systems
Resume/interview skills counseling
Alumni network of 6,000 for career advice and internships
8. Walk through Plaza, then stop on Residential Quad (Main West
Residential Quad )or walking between East Union and Baldwin)
Residential Community, 3 year on campus requirement
Housing is guaranteed for 4 years; 85% live on campus all 4 years
Few Quad renovation completion Spring 2009
First-year housing is on East Campus, West Campus has 6 residential quads
You choose single-sex or co-ed. All East Campus and West Campus residence halls are non-
East Campus is a dry campus.
Residential Coordinators (RCs) all have advanced degrees, and they supervise Graduate
Assistants (GAs) and Resident Advisors (RAs). Together they work to build community and
plan programming in the residence halls.
Campus Council consists of students living in the residence halls that come together and
encourage interaction between the quad through educational and social programming.
Programming is a central part of residential life. There are NCAA celebrations, Bands on the
Quad, Quad frisbee….
All sophomores live on Main West Campus, with various housing options (linked, blocked,
Fraternities have housing on West Campus. 23% of men participate in fraternities
Sororities are non-residential, but 40% of women participate.
The Chapel oversees all the Religious Life programming on campus, which includes 24
different religious life groups.
The Freeman Center for Jewish Life, The Newman Catholic Student Center, Center for
Muslim Life, & The Episcopal Student Ministry have services and programs as well.
Approximately 1/3 of Duke undergraduates are involved in a religious life group.
9. Walking toward Towerview or (walking from the East Union to Art
Museum on EAST)
Duke University Police Department – over 60 commissioned police officers
Safe Rides is a free service that provides free rides from anywhere on-campus to any location
on-campus or close to campus.
Swipe card entrances to residence halls
Yellow emergency phones throughout campus
Crime prevention presentations, Rape awareness presentations, Alcohol law presentations
Personal property engraving, Personal safety escorts services, Facility surveys, Victim
assistance, and Workforce violence educational programs are just a few examples of
programs run through the police department.
Summer of 2008 saw the installation of a campus-wide outdoor siren warning system, as part
of DukeALERT. The system will notify the Duke campus of any imminent life-threatening
emergency. In addition this will used in combination of voice, web, and email notification for
any on-campus emergency. Sirens are located on each campus area (East, Central, Duke
Gardens, West, & Medical South).
Towerview Road – do not cross the street or (At Brodie Center
Wilson Recreation Center and Brodie Center offer free workout facilities for students. There
is a smoothie bar, aerobics facilities, etc.
Duke has Varsity (26 teams 13 men, 13 women) Club level, and intramural sports
Discuss the opportunities within club sports. Explain that it is a way to remain involved in
competitive team sports. Club sports are available in most every varsity sport and many
Mention how intramural teams form – residence halls, fraternity/sororities, classes, etc.
Varsity games are free for Duke students, Duke is a Division I scholarship institution and a
member of the Atlantic Coast Conference (ACC); Overall Duke has won 10 National
Championships and 106 ACC Championships
While Duke may be known for basketball, Women’s tennis is our most recent national
champion, winning the title in 2009. Women’s golf, like Men’s basketball, has captured 3
titles, most recently in 2007.
Traditionally Duke has one the highest graduation rates in the country; 400 Duke student-
athletes have been named to the ACC Academic Honor Roll and 395 have been named
Academic All America
Talk about school spirit and give examples of how you’ve participated in community and
school activities that show this sense of Duke pride.
VII - DUKE QUICK FACTS
Source: Duke Undergraduate Admissions Website (www.admissions.duke.edu)
Location: Durham, North Carolina
Founding Date: 1924
Size: 9,000 Acres = 8000 Duke Forest, 1000 East, West, Central
Closest Airport: Raleigh-Durham International Airport
2 Undergraduate Schools, 7 Graduate Schools
President: Richard Brodhead, Ph.D.
Durham is part of the Research Triangle Park area of North Carolina. RTP is home to roughly
1 million people and 70,000 students; RTP is about 3 hours from the beach and about 3
hours from the Appalachian Mountains; and RTP supports one of the highest concentrations
of Ph.D.s and M.D.s in the country.
Approx. 6,300 Students in 2 Undergraduate Schools
o Approx. 5,222 Students in the Trinity School of Arts and Sciences
o Approx. 1,118 Students in the Pratt School of Engineering
Approx. 6,000 Students in 7 Graduate Schools
o School of Medicine, School of Law, Fuqua School of Business,
Nicholas School of the Environment, Divinity School,
Graduate School of Engineering, Graduate School of Arts and Sciences
~15% North Carolina, 85% from outside North Carolina
~30% Mid-Atlantic and Northeastern
~30% Midwestern and Western
~10% African American
50 States Represented
85 Nations Represented
THE UNDERGRADUATE EDUCATION:
96+% Graduate in four or fewer years.
Approximately 50% receive financial assistance (need-based aid)
814 Undergraduate Faculty
8:1 Student/Faculty Ratio
Over 4,000 courses at the undergraduate level
~45% participate in one of over 120 study away from campus opportunities
40 Undergraduate Majors in the Trinity School of Arts and Sciences, including the Program II
Major, which allows you to design your own major. Recently increase in Theater, Dance,
and Music majors.
Certificate programs in Aerospace Engineering Architectural Engineering, Documentary
Studies, Children in Contemporary Society, Early Childhood Education, Energy and
Environment, Genome Sciences and Policy, Health Policy, Human Development, Information
Studies & Information Science, Islamic Studies, Jewish Studies, Latin American Studies,
Markets & Management, Marine Science and Conservation, Neurosciences, Perspectives on
Marxism & Society, Science, Technology & Human Values, and Study of Sexualities.
4 Undergraduate Majors in the Pratt School of Engineering (Biomedical, Civil and
Environmental, Electrical and Computer, and Mechanical and Materials Science) an
International Honors Program, and a Certificate Program in Architecture.
99% Acceptance Rate to Law and Business Schools.
For entry in 2007, the acceptance rate to Medical School was 85% (National Average was
Acceptance Rates to Dentistry, Veterinary, and Pharmacy Schools are all above 90%.
400 First Year Students participate in the FOCUS Program annually.
Ongoing renovation/construction—Engineering, Divinity, Library, new residence hall on East
Campus, Art Museum
The Perkins Library System, which includes 12 main branches, holds 5.4 million books, 11
million manuscripts, and 2 million public documents. The Duke Library System operates on
an open-stack system.
Number of languages taught at Duke = 18
SPECIAL ACADEMIC & CULTURAL RESOURCES:
Terry Sanford Institute of Public Policy
Mary Lou Williams Center for African-American Culture
Academic Resource Center
Center for Documentary Studies
Center for Lesbian, Gay, Bisexual, and Transgender Life
Center for Teaching, Learning, and Writing
Levine Science Research Center
Freeman Center for Jewish Life
Kenan Institute for Ethics
Dewitt Wallace Center for Communications and Journalism
Beaufort Island (Duke's Marine Biology Campus)
Nasher Museum of Art
John Hope Franklin Institute for Interdisciplinary and International Studies
John W. Hartman Center for Sales, Advertising, & Marketing History
Community Service Center
Center for International Studies
Asian/Pacific Studies Institute
LIFE AT DUKE
400 Clubs and Organizations
220 average sunny days per year
99+% First Year Students return for their Sophomore Year
30 Campus Eateries
Faculty in Residence in almost every first year dorm
Visiting Lecturers and Performers Annually: 750+
Cost of a Duke Student Basketball Ticket--$0
Campus Publications include: The Chronicle (newspaper), The Chanticleer (yearbook),
DukEngineer, Vertices (science), Latent Image (photography), Tobacco Road (creative
writing), Prometheus Black (cultural magazine) and Voices (feminist writing).