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DELTA SIGMA THETA SORORITY, INC. A Service Sorority VACANCY ANNOUNCEMENT TITLE: Information Analyst OPENING DATE: December 1, 2009 DEPARTMENT: Information Systems CLOSING DATE: Open Until Filled WORKSITE: 1707 New Hampshire Ave., N. W. NO. OF VACANCIES: One (1) Washington, DC 20009 TOUR OF DUTY: Full-time, 40 hours per week FLSA CLASSIFICATION: Exempt SALARY: Commensurate with Experience, plus benefits POSITION SUMMARY The incumbent of this position will be responsible for maintaining the integrity of Delta Sigma Theta Sorority’s iMIS database, writing/revising reports necessary for data extraction, testing new online initiatives prior to implementation, and ensuring smooth interface with the Web site. The Information Analyst will serve as the organization’s primary data and knowledge management expert – capturing membership, programs and events, and financial management data, tracking projects, and providing trend analysis and predictive models to help staff deliver programs and services both currently and in the future. The Analyst will interact with users to promote information sharing, provide timely answers, and ensure data reliability. This position reports to the Interim Director of Information Systems. DUTIES AND RESPONSIBILITIES iMIS 1. Provides general database administration and management, and works with other IT staff to oversee iMIS customization and data quality. 2. Implements/converts from MSDE, SQL and LAN environments. 3. Provides installations and setup of new iMIS workstations, as needed. 4. Identifies business needs and recommends solutions for implementation in iMIS to address those needs. 5. Ensures data integrity and reliability. 6. Oversees system upgrades and maintenance. 7. Provides advanced reporting and views setup, using iMIS and Crystal Reports. 8. Trains new staff on utilization of iMIS and all staff on changes resulting from upgrades and enhancements. 9. Serves as the organization’s primary technical expert with the iMIS provider. Analysis 1. Analyzes data to find trends for better utilization. 2. Analyzes data integrity issues with existing data and provides analysis tools to users. 1 3. Works with users to determine approach to address identified issues. 4. Collaborates with users on business needs and translates them into application and operational requirements. 5. Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from underlying true needs. 6. Presents complex information (issues, trends, and recommendations) in easy-to-understand formats. Project Management 1. Serves as the primary resource to project managers on all online initiatives relating to the organization’s database (iMIS). 2. Works with Interim IS Director to plan, report on, and control project tasks to ensure timely delivery of quality deliverables. General Information Technology 1. Provides functional assistance to users via help desk services. 2. Provides expertise on data and knowledge management to ensure that staff has information they need to do their jobs effectively. 3. Travel, as needed, to National Conventions and Regional Conferences to support the registration process and other technology activities. Web Development Provides support in the development and implementation of web services dependent on integration with the database. QUALIFICATIONS (Knowledge, Skills, and Abilities) 1. Minimum B.S. degree in Computer Science or related field 2. At least three (3) years of verifiable experience overseeing an iMIS or similar database – designing, creating, and administering iMIS 3. Extensive experience with Crystal Reports or similar software 4. Experience in SQL server administration, including use of Query tools 5. Experience in web site development 6. Extensive experience with MS access 7. Extensive Microsoft Office experience 8. Excellent project management skills 9. Extensive experience in data analysis 10. Ability to effectively communicate both orally and in writing with all levels both within and outside the organization 11. Ability to make clear, concise, and effective presentations 12. Ability to understand business needs and implement solutions in iMIS to address those needs 13. Ability to excel in a fast-paced team environment 14. Ability to manage multiple tasks and meet required deadlines 15. Ability to establish and maintain effective relationships with diverse personalities 16. Ability to work with minimal supervision and provide team leadership to others 17. Performs other duties as assigned by the Interim Director of Information Systems or the Executive Director. 2 ________________________________________________________________ To Apply for this position, submit a current resume that reflects that you possess the required qualifications as described in this vacancy announcement, along with a cover letter that states specifically your salary requirements. Also, please indicate the title of the position. Mail to: Delta Sigma Theta Sorority, Inc. 1707 New Hampshire Ave., N. W. Washington, DC 20009 Attn: HR Manager or email to: HR Manager@deltasigmatheta.org An Equal Opportunity Employer 3
"DELTA SIGMA THETA SORORITY_ INC"