Application Support Document Template

Description

When a project is complete, the project team will complete this document. The support team will then use this document to maintain the application and correct any errors that may occur. One size does not always fit all; this template can be customized for the specific support needs of a particular application.

Reviews

Shared by: K Kennedy

Tags

Support document, application support, technical information, application

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Public Domain

Application Support Document Copyright © 2007 Information in this document is provided on an as-is basis, and is subject to change without notice. The software described in this document is furnished to you under a separate license agreement. The software and the accompanying documentation may be used or copied in accordance with the terms of that license agreement. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic or mechanical, for any purpose without the written permission of . assumes no responsibility for errors or omission contained herein, nor assumes any liability for any damages resulting from the use of information contained herein. Version History The following table describes the changes that have been made to the document and when. Date Version Author(s) Description TABLE OF CONTENTS 1 OVERVIEW 1.1 Product Description 1.2 Contact Information 2 2 2 2 TECHNICAL SPECIFICATIONS AND ENVIRONMENT 3 CONFIGURATION 4 ADMINISTRATION 4.1 Common Support Issues 4.2 Troubleshooting 4.3 Account Administration 2 2 2 2 2 2 1 OVERVIEW 1.1 Product Description 1.2 Contact Information 1.2.1 Vendor contact info 2 Technical Specifications and Environment 3 Configuration 4 Administration 4.1 Common Support Issues 4.2 Troubleshooting Application Support Document Sensitive – Internal Use Only Page 2 4.3 Account Administration Application Support Document Sensitive – Internal Use Only Page 3