Masterful Coaching © 20011IV. Masterful CoachingMasterful Coaching © 20012The Coaching MindsetOlympic athletesPerforming artsBusinessWhy do most managers receive little or no coaching?The higher you raise the bar of excellence, the more you need coachingMasterful Coaching © 20013The Business Case for Masterful CoachingTalent Wars—Leadership SupplyHyper CompetitionEver Increasing Customer DemandsHigh Velocity Global EnvironmentCoaching is a strategic necessity in a high performance environmentWhat is the business case for coaching at your company? For you?Masterful Coaching © 200144 Big Myths that Prevent a Coaching Culture1.Coaching is for losers, not winners, “It’s not my job.”“I can think of some people around here who really need it.”2. Coaching is about fixing what’s wrong with people.“We coach people through leadership competencies, 360 feedback.”3. Coaching is about development for the indefinite future“Performance and development are separate activities.”4. Coaching is for the individual “It happens during the yearly performance appraisal.”The old conversation about coaching: “Coaching is therapy based.”Masterful Coaching © 20015What is Masterful Coaching?Coaching is for “winners” who want to realize what’s really possible for them and their businessIf you are a leader, you are a coach and teacherCoaching is about creating the impossible future, not just filling gapsCoaches inspire people to achieve what’s impossible, not predictableCoaching integrates performance & development for today and tomorrowCoaches expand people’s ability to produce extraordinary resultsCoaching involves both individuals and groupsCoaching is top-down, bottom-up, across the networkWe need to generate a new conversation about coaching that is accomplishment based.Masterful Coaching © 20016Coaching is for WinnersDespite being a superstar at $6.6M year, Tiger Woods committed to a “breakthrough” in his game.Earl Woods asked meto take Tiger to thenext level--Butch HarmonButch, thanks forbeing a dedicated coach,teacher and thank youfor making a breakthroughpossible for me.Masterful Coaching © 20017Masterful CoachesExpand your ability to be an extraordinary leaderBeing a contribution, being charismatic, being powerful, being courageous, being an enroller, being racket free, being in integrity, being peacefulUnearth your passion and bring it to your work, support you to design a gameworth playingThis starts with unleashing what people passionately care about.Give people the power to do what was previously considered difficult or impossibleThis involves declaring ambitious aspirations possible and engaging in a series of conversations designed to move that possibility into a reality.They focus on transformational learning vs. transactional learningTransformation learning is an alteration in context that shapes who you are being, your thinking, and actions so as to produce results not currently possible. Transactional learning involves tips, techniquesMasterful Coaching © 20018Masterful Coaches inspire people to take a stand for a new future.Creating thePredictableFutureImpossibleFutureA goal is something to get to, a future is something that you create fromYour winning strategy is yourunconscious success formula. How you compensate for what’s not possible. How you maximize winning, avoid losing. The source of your success and limitationsWinningStrategy.MASTERFUL COACHINGHistoryYour horizonof possibilityThe social context that shapes your particular perspective, beliefs, &assumptions. Your view of yourselfand what’s possible,and achievable for youbased on what’s happened and what you think it meansThe future you inherited by staying within your historical horizon of possibilities, winning formula, unwritten rules of the game, facts and circumstances.What you do to improveupon the possibleby reacting to the past.This starts with developinga point of view about thefuture, and the opportunitiesin change. Explore alternativepossibilities, Declare anambitious aspirationyou can passionatelyengage in.How you are beingPersonal &BusinessMasterful Coaching © 20019Are you creating the future, or being swept along by history?What is the historical background that you came from? What were your formative work experiences?How does that shape, limit, define your horizon of possibilities? To what extent does history shape, limit, define how you show up as a leader, manager?What are some alternative possibilities?To what extent is history limiting what’s possible for your company?What would be some alternative possibilities?Masterful Coaching © 200110What’s your winning strategy?What have you done to be successful in your career? For example, I look good for the boss. I use my “smarts”, intuition and experience to make quick decisionsWhat actions do you take that give you power?Be right, make others wrong. Here comes the judgeHow does your Winning Strategy limit you?A winning strategy is a strength that becomes a limitation.A winning strategy is a strengththat becomes a limitationMasterful Coaching © 200111Masterful coaches engage people in creating new possibilities, in breaking the grip of historyYou invent the impossible future by declaring an ambitious aspiration and by declaring that fulfilling that future is the game you are playing in lifeDeclare anambitiousaspirationpossibleWhat actions?Bold promises?Challengingtime frames?Ask who do Ineed to be in the matter?Acting from the futurevs. just pushing for resultsWhat future wouldyou create if onlyit were possible?I am committed to the possibility of . . .I am committed to giving up . . .InventalternativepossibilitiesStretch def.of your biz and yourselfCommit,Take a standMasterful Coaching © 200112The only way to alter history and create a new future is through your declarationYou make the impossible happen through a series of specific declarationsThese declarations generate a reinvention paradigm that allows you to reclaim the power you have given to the past, your winning strategies, defensive routines, etc.A bold declaration has the power to create a new future as a possibility just because you said itWe declare these truths to be self-evident that all men are created equal and that they are endowed with certain unalienable rights…You declare the impossible possible (without evidence of proof) than commit your whole self to transform the possibility into a realityAs you identity begins to shift from your personality & position to your commitment, you become the kind of leader who is a clearing for the future to happenMasterful Coaching © 200113A masterful coach empowers people to alter history by declaring an extraordinary futureI am committed to the possibility of (stretch your definition of your businessI am committed to the possibility of (stretch your definition of yourself)For example-making a differenceI am committed to giving up (winning strategies)For example-Being in control, looking goodThe only way to alter history is byThe power of your declarationMasterful Coaching © 200114Masterful Coaching is about altering who people are being, their “winning strategies” and actionsHow You Are BeingHow You Are ThinkingYour ActionsHow you show upUnintendedResultsMismatchor ErrorWhat do people need to do differently?What’s the winning strategy? How do people need to think differently?How do people need to be different?Triple Loop LearningYourGoalsContextHistory,Horizon ofPossibility,Act, WinningStrategy,Masterful Coaching © 200115Masterful Coaching--The Method™For leaders at all levelsHow to achieve extraordinary and tangible results with individuals and groupsApplied to formal and informal coaching relationshipsHow are the roles of a coach in today’s business world changing?Masterful Coaching © 200116Masterful Coaching -The Method™I.Declare an Impossible Future-and near term goalsII.Put Out Your Teachable Point of ViewIII. Invest in Relationships with OthersIV. Plan StretchGoals CollaborativelyV. Provide Feedback and LearningVI. Forward the Action—Right Now! Who you are is a leader, coach, teacherMasterful Coaching © 200117People define specific leadership challenges and business challenges and jump into actionThe coach then asks, what would success look like?What are the critical success factors for reaching itWhat’s missing that if provided would make a difference?What the opening for action in the next 30 daysMasterful Coaching © 200118Coaching is not just about setting goals but giving feedback that rips the blinders offLeaders in business set goals but unfortunately the higher they go in the organization the less they get feedbackYet are often like planes flying without instrument that allow them to navigateIts not the things that leaders see that causes them to crash and burn the 3-4 mistakes they make that they don’t see Part of the role of a masterful coach is to provide feedback that allows them to see where they are off course and put in the correctionMasterful Coaching © 200119The 6 Cap Coaching Conversation SystemA System for More Effective 1:1 and Group InteractionsMasterful Coaching © 200120Six Coaching CapsMaking Assessments (opinions)Here is an assessment of where the business is today. Here is my assessment of your performance, development this year.Declaring Possibilities:What’s really possible here beyond your current beliefs? How can we stretch our definition of the business? How can you stretch yourself?Generating Action:Getting commitments. What’s your promise? I have a request. What’s your offer?Drawing Others Out: How are you looking at this? How are you thinking about this? What do you know about this? Reframing: What’s another way to look at it? How does your thinking need to change? Here’s what you know. What do you need to learn? Teaching and Advising: Lecturing, giving tips, techniquesMasterful Coaching © 200121Which Cap Do I Have On? Which Cap Do I Need to Put on Next?Most people don’t distinguish the different kinds of coaching conversationsThey tend to get stuck in one kind of coaching conversation, such as telling others what to doThe six cap system helps you distinguish which conversation is needed and to move smoothly from one to anotherMasterful Coaches change the conversationaccording to the situationMasterful Coaching © 200122Robert.Hargrove@MasterfulCoaching.comRobert HargroveMobile: 001-617-513 5512Office: 001-617-739-3300Masterful Coaching © 200123It is your racket that keeps you from being powerfulWhat happened?What’s the story (interpretation)?Formation of your racket:Who are you blaming? (decisions you made about yourself)?What are you complaining about?What are you pretending that things are better than they really are?