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					Paul Francis



PAUL FRANCIS
DOB:                 June 1970                      NATIONALITY:         British Citizen / Australian Permanent Resident
AFFILIATIONS:        Institute Of Directors, UK


OVERVIEW:
A senior leader with over fifteen years experience in business, consulting and technology, I consider myself experienced
in not only technology and consultancy processes, but also business and people leadership.                 I have extensive
international experience in formulating and articulating vision and strategy, business development and building teams. I
consider myself to be commercially aware, strategically minded, technically very competent, assertive in leadership and
credible at all levels of an organisation.


EXPERIENCE:
Citect Pty Ltd, Sydney, Australia                                                                       08/2005 – Present
Chief Technology Officer (CTO)
Citect is the leading global provider of industrial automation (SCADA), facilities automation, real-time intelligence & next
generation manufacturing execution systems (MES) solutions.         Citect has representation now in over 130 countries
worldwide. Formerly listed on the ASX, Citect were acquired by Schneider Electric (CAC: SU.PA) in March 2006.


Highlights:
    Reporting directly to the CEO, I am a member of the core Citect executive team and as such am involved in
     business planning and strategy for Citect globally.
    Was part of the management team that led Citect through the Schneider acquisition and post-acquisition integration
     process
    With oversight of product architecture, development teams and technology direction, I am responsible for developing
     and driving the company's strategic product vision, software delivery and go-to-market capabilities
    Established new product teams to develop patented on-demand hosted products from inception to release
    Direct involvement with Schneider corporate teams in relation to innovation, automation strategy and global R&D
    Commitment to ongoing process improvements in support of expediting product delivery, reducing costs and
     increasing productivity
    Direct P&L control of IT, QA & Testing, Localisation, Enterprise Services and Business Analysis teams
    Overall responsibility for global IS operations, including hosting, infrastructure and business applications (effectively
     CIO)
    Leading role in M&A due-diligence for future acquisitions
    Executive relationship for key partners such as Microsoft, SAP, Sun and Oracle and key accounts, including BHP
     Billiton and Rio Tinto.
    Company and product evangelist in industry and analyst events worldwide
    Head of QA & Testing teams for all product development
    Head of team providing enterprise services for development of key common components across all product lines


Training:
    Advanced Media Training (Hill & Knowlton)
    Schneider Electric Leadership Foundation residential course for senior executives (MGSM)
    Lean Manufacturing Techniques


Citect client and technology profile:
    3M, F&B, WWW, Manufacturing, Oil & Gas, Building Automation, Power, Automotive, CPG
    ASP.NET, C#, SharePoint (MOSS), SQL/Server, Web Services, Windows, SAAS, SOA, XML, MS Project and
     Project Server, MS Office, Reporting Services, AJAX, web 2.0, Sun JCAPS, SAP ERP, XMII & Netweaver, SCADA,
     MES, EMI
Paul Francis




Volante Pty Ltd, Sydney, Australia                                                                      01/2005 – 08/2005
Software Solutions Manager (In August 2005, I was headhunted to join Citect.)
Volante were one of Australia’s largest IT services companies with revenues of over AU$350 million and 900 staff
throughout Australia. Volante specialised in providing business solutions, software, hardware, services and strategic
consulting to medium to large scale organisations. Volante were acquired by Commander in 2006.


My responsibilities included:
    Lead pre-sales (business development), architecture, development, project management and consultancy teams
     focussed on enterprise and government clients
    Creation of new software solutions consulting practice in Canberra (ACT)
    Key influencer in strategic business planning, including financial forecasting and budgeting
    On-going P&L and associated financials responsibility
    Validation of major solution architectures and associated technologies
    Evangelising technical and business process initiatives to ensure continuous improvement and aid sales
    Evaluation and updating best practise in software development and implementation (ISO 9001 accredited process)
    Bid documentation and pricing (responding to RFIs, RFPs etc)
    Co-ordination with project management and development teams to ensure realistic planning, development, testing
     and implementation schedules
    Working to codify service offerings, and help develop IP for the company in the form of solution framework products
     and reusable components
    Management of strategic and tactical partner (Microsoft, Captaris, Dexterra, Tower, Meridio, HP etc.) relationships
    Validation of key user requirements, functional and technical specifications
    Production planning, resource allocation, utilisation, skills assessment and training
    Generation and measurement of business and personnel KPIs
    Active participation in strategic and management matters at operational and board levels
    Active participation in commerce groups such as Enterprise Ireland


Volante client and technology profile:
    Government (state and federal), Education, Media, Pharma, Manufacturing, Web-based
    ASP, IIS, CMS, Sharepoint Portal Server, SQL/Server, .NET, Web Services, Windows, XML, MS Project and Project
     Server, MS Office, BizTalk, Captaris Teamplate Workflow, J2EE, Global360 W-MSJ, Reporting Services.


Sabbatical                                                                                              08/2004 – 12/2004
After 12 years in business, I decided to leave the UK, take time-out to travel, recharge and establish myself in Australia.


Saltmine Limited, London, UK                                                                            4/2002 – 8/2004
Director of Technology & Resources (Technical Director)


Started by a group of ex Microsoft employees, Saltmine supply interactive new media (e.g. Xbox Live, PGA Tour) and
bespoke corporate online solutions, consultancy services and hosting. These solutions are typically database driven
hosted internet (SAAS), or intranet business applications, utilising business intelligence, workflow, knowledge and content
management capabilities. Projects ranged from supporting compliance and governance, business process and risk
management through to online corporate presence, e-commerce, B2C and social networking websites.


Highlights:
    Active participation in strategic and management matters at operational and board levels, in both the London and
     Seattle Saltmine offices.
Paul Francis



    Lead Pre-sales, development, design, architecture and consultancy teams focussed on enterprise clients including
     BP, Microsoft, Kingfisher Group, Chevron Texaco, Marks & Spencer, NatWest, and Shell.
    Leadership of both internal IT function for infrastructure and business systems, and customer hosting operations.
    Validation of key user requirements, functional and technical specifications
    Validation of major solution architectures and associated technologies
    Bid documentation and pricing (including responding to RFIs, RFPs etc).
    Key influencer in business planning, financial forecasting and budgeting.
    Co-ordination with project management and development teams to ensure realistic planning, development, testing
     and implementation schedules.
    Working with other department heads to codify service offerings, and help develop IP for the company in the form of
     solution framework products and reusable components.
    Evangelising technical & business process initiatives to ensure continuous improvement and aid sales.
    Management of partner (Microsoft, Documentum, Red Dot) and customer relationships.
    Production planning, resource allocation, utilisation, skills assessment and training.
    Generation and measurement of business and personnel KPIs.
    Active participation in Microsoft .NET Evangelist Group on behalf of Saltmine UK.
    Liaison with Microsoft Redmond with regard to future product direction.


Saltmine client and technology profile:
    Oil & Gas, Software, Retail, e-Commerce, Media, Online/Web, Travel, Finance
    ASP, IIS, CMS, Sharepoint, SQL/Server, .NET, Web Services, Windows, XML, MS Project, MS Office, BizTalk,
     Commerce Server, Web Development, hosted applications. Exposed to Siebel, Documentum, Vignette, Map Point


Devron Integrated Systems Ltd, Slough, UK                                                             12/1996 to 4/2002
Co-founder & Director


Devron provided ERP products and consulting services specifically for the hotel, publishing, event management,
conference and exhibition industries.


My responsibilities included:
    Company strategy, business planning and business development
    Pre-sales, client presentations, development of user requirements, functional and technical specifications - including
     overall solution architecture and associated technologies
    Development of cost benefit analyses, business process analysis and process re-engineering.
    Development of ‘best practise’ policies and standard implementation methodologies for consultancy services.
    Overall management of professional services (consulting) teams, resource planning & financial budgeting.
    Data conversion planning and client liaison
    Program Management of implementations and rollouts
    Identifying and pursuing business development opportunities through consulting engagements
    Speaking at industry events and conferences – speaking engagements included talks on technology trends and best
     practices


Highlights:
    Managing the successful implementation of over 30 enterprise systems for such customers as: EDS, Earls Court &
     Olympia, Excel, RICS, Wembley and the World Conservation Union
    Often running concurrently, the projects ran not only in the UK, but also in Spain, Holland, Belgium, Ireland, France
     and Switzerland.
    Planning and management of two major SAP integration projects with customers in the Netherlands.
Paul Francis



    Full life-cycle development of numerous software ‘add-ons’ for the core product, allowing for on-sell of value added
     services and product to existing customers.
    Growing the consulting revenue 100% year on year between 1997 and 2001 through the identification of new
     business opportunities, networking, and response to tenders and so on.


Devron client and technology profile:
    Exhibitions, Conferences, Publishing, Travel and Leisure, Online, Media, Not For Profit, Education
    ERP, ASP, Crystal Reports, Dreamweaver, e-commerce, Infomaker, JavaScript, MS Access, MS Office, MS Project,
     MS SQL/Server, MS Windows, .NET, Oracle, SQL, Sybase SQL Anywhere, VISIO, Visual Basic, Visual Interdev.
    Exposure to Great Plains, SAP, JD Edwards, Oracle Financials, Siebel.


Institute for International Research, Netherlands / USA                                                8/1995 to 12/1996
Group IT Manager (contract position)


At the time, Institute for International Research (IIR) was one of the largest privately owned media companies in the World
with revenues of approx. US$750M


Reporting to the CFO and subsequently the CEO (Lord Irvine Laidlaw), this was a twelve month contract, extended for a
further five. I was initially based in Amsterdam for seven months, then New York for four and finally Florida for six.
However, as manager for the group, my responsibilities extended to all IIR offices worldwide (35 countries / 58
operations). Hence, the position involved a lot of international travel.


Highlights:
    Management of the design and implementation of a new global CRM system. Responsibilities included Architecture /
     Design, Infrastructure Design, Business Analysis and Program Management.
    Creation of a group-wide e-mail system infrastructure. Prior to this, all electronic correspondence had been via fax.
    Project managed the implementation of a new group treasury system.
    Involvement in a number of M&A opportunities.
    Restructuring and re-negotiation of IIR’s North American telecoms set-up, resulting in annual savings > $500,000.
    Management and implementation of the back-office consolidation for IIR’s four main North American business units
     into one central location in Sarasota, Florida. This role covered a host of tasks from sourcing suitable office space,
     through to networks and infrastructure planning, systems analysis, business process re-engineering and systems
     integration.


IIR vertical and technology profile:
    Conferences, Exhibitions, Publishing, Training, Media
    HTML, Lotus Notes, MS Office, MS Project, MS Windows, SQL, SQL/Server, Telecoms, Universe, UNIX, VB, NT
    Exposure to Sun Systems Accounting.


Lotus Development Corp, Staines, UK                                                                    4/1994 to 8/1995
Analyst / Programmer


Worked in the systems development area of the IS department. The tasks involved managing and working on internal
projects for many of the business areas within Lotus.


Highlights:
    Design and development of an EDI system to transfer direct sales orders from the UK into the shipping database at
     a warehouse in Dublin. The system successfully processed over £1million worth of orders in its first three days of
     operation.
Paul Francis



    Consolidation – through a process of analysis and data conversion – of multiple, unique customer databases spread
     throughout the EMEA region into one central marketing segmentation database (SQL/Server).
    Management of the European stage of the implementation of a new customer support system (Vantive). This project
     involved working closely with Lotus offices in the US, and meant a number of trips to Mountain View, CA and
     Boston, MA. My role had particular emphasis on the conversion of multiple Lotus Notes databases into the central
     Vantive database.


Technologies utilised:
    Approach, C, C++, Lotus Notes, Lotus SmartSuite, MS Windows, OS/2, SQL/Server, Sybase, T-SQL, UNIX
     (Solaris), Vantive, ViP, Visual Basic, Visual C++


Spur Electron, Havant, UK                                                                          6/1992 to 4/1994
Analyst / Programmer


Spur Electron is primarily a space and defence contractor.


I worked in an analyst / programmer role, producing applications for clients such as the European Space Agency and the
Ministry of Defence (DRA). I was also involved in developing applications for PSION’s business range of handheld
devices, particularly in the area of parking enforcement.


Highlights:
    End-to-end design, development and commercial release of one of the first handheld parking enforcement systems
     in the UK. Clients included Woking Borough Council, Royal Parks and APCOA parking at Heathrow airport
    Re-development of a complex database system for the DRA, used to store and cross-check inventory
    Applications development for the European Space Agency (ESA) in relation to satellite technology


Technologies utilised:
    C, C++, DOS, MS Access, MS Windows, PSION SIBO, R-BASE, SQL, UNIX, Visual Basic.


EDUCATION:
Kingston University, Surrey, UK                                                                    09/1988 to 06/1992
Bachelor Computer Science (BSC) with Honours.


The course included two periods of work experience totalling 12 months. I spent this time at software development
companies (Concurrent Computer Corp. and Fortek) writing applications, mainly in ‘C’, ‘C++’ and COBOL.


INTERESTS:          Photography, travel, mountain biking and golf.


REFERENCES:         Available on request.




Tags:
CTO, Director, project management, product management, development, consultancy, Microsoft, SAP, MES, SCADA,
technical, P&L, Chief Technology Officer, .NET, SQL/Server, M&A, web 2.0, XML, AJAX, SOA, SAAS

				
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