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									CREATING A MENTORING CULTURE                                                Contact: Lori Ames
The Organization's Guide                                                    212-620-4080 x12
By Lois J. Zachary, Ed.D.                                         
Publisher: Jossey-Bass
Publication date: May 2005
Price: $45.00/hardcover
ISBN: 0-7879-6401-8

"Mentoring relationships offer an opportunity for individuals to nurture seeds in others so they might
become blossoms, and blossoms might become fruit, which then nourishes others," writes Zachary.
"When mentoring relationships are rooted in the fertile soil of a mentoring culture, they also enrich the
quality of organizational life."
                                             -- From CREATING A MENTORING CULTURE

                  IS A SMART WAY TO DO BUSINESS,
                  In New Book, She Reveals How to Create a Culture That
                  Can Enable Mentoring to Take Hold in Any Organization

In today's competitive business climate, the need for continuous learning has never been
greater. Combine this with employees’ desire to feel connected and to develop deep
personal relationships, and the stage is set for establishing a mentoring culture. According to
leadership development expert Lois J. Zachary, Ed.D., mentoring is a bottom-line issue that
needs to become an integral part of every organization. But, she argues, without a mentoring
culture in place, no company can sustain an effective program. In her new book, CREATING
A MENTORING CULTURE: The Organization's Guide (Jossey-Bass, May 2005), Dr.
Zachary, president of Leadership Development Services, explains what a mentoring culture
is, why it is critical, and how an organization can establish one.

Known for her consulting work with multinational Fortune 500 companies and national
associations to improve organizational leadership practices, Zachary contends, "Mentoring is
a smart way to do business. It can lead to increased retention rates, improved morale,
increased job satisfaction, accelerated leadership development, better succession planning,
reduced stress, stronger teams, and heightened individual and organizational learning." In
order to achieve these benefits, however, a mentoring program must be anchored in a
supportive organizational culture that values learning and development.

In CREATING A MENTORING CULTURE, Zachary – who holds advanced degrees from
Columbia University – begins with an overview of mentoring itself, along with a discussion of how
organizations can do the groundwork necessary to create a supportive culture. She offers
detailed guidelines on: choosing the right people to bring to the planning table, setting an
agenda for that first meeting, and establishing ground rules. She also includes sample
checklists, the Mentoring Culture Audit (an organizational assessment tool), and many other
useful exercises to help people establish a lasting mentoring culture.

In Part Two of CREATING A MENTORING CULTURE, the author moves from taking stock to
actually growing and nurturing a vibrant, supportive, and sustainable mentoring culture. This
begins with developing the right infrastructure – that is, the foundation on which the culture
will be built. Zachary points to six essential components that must be part of this foundation.
These include the commitment of leadership and time to mentoring over the long run, as well
as the allocation of financial, technological, human, and knowledge resources.

Once the infrastructure is ready, an organization must then turn to eight key mentoring
practices – or hallmarks, as Zachary calls them. These hallmarks include:
       •Alignment – Mentoring cannot be seen as merely an add-on to what's already in
       place. Instead, it must be in line with other aspects of the organization so that the
       business reasons for engaging in mentoring are evident and tied directly to results.

       •Accountability – Roles and responsibilities for all the key players must be clarified up
       front, both to manage expectations and encourage self- and organizational

       •Communication – Mentoring efforts are more successful when executives, managers,
       and employees all understand what mentoring is, and how to get involved in it.
        Two-way communication channels also reveal what's working and what's not, enabling

        •Value and visibility – When the right people within an organization talk about
        mentoring – whether through email, personal contact, media, or formal presentations –
        the value is reinforced and momentum increases.

        •Demand – Over time, the demand for mentoring grows, and is stimulated by success.
        People voluntarily seek out mentoring relationships, and mentors become mentees
        and vice versa.

        •Multiple mentoring opportunities – In a mentoring culture, both informal and formal
        approaches to mentoring are available. Mentoring can also take many forms –
        including one-on-one, group, and distance.

        •Education and training – Mentoring education and training contribute significantly to
        building a more confident, competent, and creative workforce. Networking and
        support groups may meet regularly to exchange best practices and promote peer
        learning, and opportunities for renewal education and advance training may be made
        available for veteran mentors.

        •Safety nets – Stumbling blocks are inevitable, but with safety nets in place,
        roadblocks can be overcome and avoided in a timely fashion.

CREATING A MENTORING CULTURE offers a concrete roadmap, full of questions and
exercises, as well as dozens of examples and anecdotes, for forging a potent mentoring
culture. The book also features a CD-ROM, which includes interactive exercises and multiple
templates suitable for customization.

                                               #       #       #
LOIS J. ZACHARY is president of Leadership Development Services, a Phoenix-based consulting firm that
provides leadership development, coaching, education, and training for corporate and nonprofit organizations
nationwide. She consults with multinational, Fortune 500 companies; national associations; and nonprofit,
education, government, and health care clients. Her previous, bestselling book, The Mentor's Guide, has
become the primary resource for organizations interesting in promoting mentoring for leadership and learning.
She received her doctorate and master of arts degree in adult and continuing education from Columbia
University, and holds a master of science degree in education from Southern Illinois University.

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