OTM 31 Instructions

							     Instructions for Data Dial Tone VPN/Wireless LAN Service Order Form
                              (OTM-31)(Rev. 09/04)
           OTM Order Number: For OTM use only.
                Ticket Number: For OTM use only.
                     SECTION 1
  Agency Cost Center Number: Agency cost center number to which the services are billed.
          Due Date Requested: Date service is desired.
    Department/Office/Section: Department/office/section requesting the service.
    Primary Technical Contact: Primary technical contact person at site.
                          Email: Email address of primary technical contact.
                         Phone: Telephone number of primary contact.
   Alternate Technical Contact: Alternate technical contact person at site.
                          Email: Email address of alternate technical contact.
                         Phone: Telephone number of alternate contact.
                  TC Approval: Signature of authorized telecommunications coordinator.
                     SECTION 2
    Type of Service Requested: Check appropriate boxes for authentication setup, virtual private
                               network service (VPN), or wireless LAN (WLAN) service.
         Authentication Setup: Check box if authentication setup is needed. Required for all
                               VPN and WLAN services within the Louisiana Secure Intranet
                               (LSI).
     Radius Server IP Address: Indicate radius server IP address for authentication setup. This
                               server should house the agency's user database.
Virtual Private Network Service: Check box if VPN service is needed.
                Group Service: Check box if VPN group service is needed. Group service allows
                               multiple individual users on the Internet to connect to the intranet.
                               Each user will have client software installed on his PC.
         Bandwidth Requested: Indicate aggregate bandwidth required for all users participating
                              in this group service.
           Site-to-Site Service: Check box if VPN site-to-site service is needed. This service is
                                 used to connect a small remote office to the Internet.
         Bandwidth Requested: Indicate bandwidth for site-to-site service.
   Public IP Address of Remote Indicate public IP address of remote office termination device.
     Office Termination Device: There should be one VPN termination device at the remote office
                                connected to the remote office's LAN.
       DNS Server IP Address: Indicate DNS server IP address to be provided to VPN clients.
                 Domain Name: Indicate domain name in which VPN clients will participate.
      WINS Server IP Address: Indicate WINS server IP address to be provided to VPN clients.
Private IP Address Pool for VPN Indicate range of private IP addresses to be assigned to VPN
                         Users: users when they login to the intranet.
                   Restrictions: Indicate any restrictions to VPN access, including rules to be
                                 pushed to the client PC's personal firewall, time of day access
                                 restrictions, or intranet resource access restrictions.
         Wireless LAN Service: Check box if WLAN service is needed.
                       Building: Name of building where WLAN service is needed.
                       Floor(s): Floor(s) where service is needed.
             Room/Cubicle#(s): Room(s) or cubicle(s) where service is needed.
                     SECTION 3
               Action Required: Check the appropriate box to add new service, terminate service,
                                or change existing service. If changing an existing service,
                                explain the requested change. Continue the explanation in the
                                remarks section if needed.
      DDIAL Inventory Number: If changing or terminating existing service, indicate the DDIAL
                              inventory number. If requesting a new service, leave blank and
                              OTM will assign a number.
                      Remarks: Any special comments or remarks pertaining to this order.