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VMBIP E-newsletter, December 12, 2008
VMBIP Updates
An All-Grantee Message was sent December 10 providing clarification on McKesson shipping dates
in December and January. That message is being reposted in this newsletter.
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We would like to update and correct information provided to you about McKesson shipping dates during
December and January that was included in the October 24 weekly newsletter.
During the week of December 22, providers can anticipate receiving routine vaccine shipments on
Tuesday, December 23 and urgent/emergency shipments only on Wednesday December 24.
During the week of December 29, providers can anticipate receiving routine vaccine shipments on
Tuesday, December 30 and urgent/emergency shipments only on Wednesday December 31.
If you would like all providers in your jurisdiction to NOT RECEIVE shipments during any of these dates or
other dates during the upcoming holidays, please submit that information directly to McKesson Specialty
Customer Care at cdccustomerservice@mckesson.com no later than COB Tuesday, December 16.
Requests to hold shipments for an entire jurisdiction cannot be accommodated after that time. Please
use the following format to communicate with McKesson Specialty Customer Service:
o Grantee: ____________________
o Ensure that providers DO NOT RECEIVE shipments the following dates in
December 2008: _________
o Ensure that providers DO NOT RECEIVE shipments the following dates in
January 2009: _________
For grantees who have already communicated with McKesson Specialty Customer Service about the
upcoming holidays, you only need to communicate again if this update and correction changes the
information that you sent previously. If it does, please contact McKesson Specialty Customer Service no
later than COB Tuesday, December 16.
In summary, grantees only need to take action in response to this email if (1) you would like all providers
in your jurisdiction to NOT RECEIVE shipments during the days noted above or (2) corrections are
needed to your previous communications with McKesson Specialty Customer Service regarding this
issue.
We apologize for any confusion on this issue and appreciate your help in getting this information to
McKesson Specialty Customer Service prior to the deadline so that we can ensure that vaccine
shipments do not arrive on dates in which your providers may be closed for the holidays.
If you have questions about this message, please contact Sally Somerfeldt ssomerfeldt@cdc.gov or
Helen Kuykendall hkuykendall@cdc.gov.
VMBIP Performance Dashboard
WEEKLY PERFORMANCE METRIC SCORECARD
Week Ending Weighted
# Metric Avg. Last 3 Explanation
11/21/08 11/28/08 12/5/08 Weeks
"80% - 3 Day Shipments (Orders
A. w/o Backorder Lines or Allocated 95.0% 98.2% 98.6% 96.2%
Vaccines)"
"100% - 5 Day Shipments
B. (Orders w/o Backorder Lines or 100.0% 98.8% 99.9% 99.8%
Allocated Vaccines)"
"99.0% - Order Quality
C1. 99.98% 99.71% 99.94% 99.95%
(McKesson Responsibility)"
"99.0% - Order Quality (All
C2. 99.37% 96.50% 99.07% 99.05%
Responsibility - all error types)"
D. 99.75% - Cold Chain Quality 99.99% 99.95% 99.99% 99.99%
Vaccine Receipt/Put Away/CDC
E. 100% 100% 100% 100%
Transmission – non-Flu
State Funded PO Transmission –
F. 100% 100% 100% 100%
non-Flu
A. % of provider orders shipped within 3 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)
- an order is defined as all vaccines requested by a provider on a given day; a line (order line) is defined as the individual vaccines that make up the order
B. % of provider orders shipped within 5 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)
C1. % of provider orders delivered with viable vaccine; excludes errors that aren't McKesson's responsibility – Return Reasons: Temp Monitor, non-compliant pack-out, mis-ship,
undeliverable/customer not available, or carrier damage
C2. % of provider orders delivered with viable vaccine; includes all errors for both CDC and McKesson: Return Reasons: see C1 for McKesson responsibility reasons and incorrect
address/delivery info, site damaged, expired product, product recall, and other are CDC’s responsibility
D. % of provider orders delivered with cold chain maintained – Return Reason: Temp Monitor
E. % of CDC replenishment orders McKesson receives into inventory, receives into IT system, and transmits to CDC within 24 (flu) / 48 (other) hrs of delivery by manufacturer
F. % of grantee replenishment orders McKesson faxes/e-mails receipt to grantees within 48 hrs of delivery by manufacturer
Vaccines on allocation HIB and FLU; Vaccines on manufacturer shortage Merck Hep A
Vaccines placed on backorder during the most recent week: TD (350doses) – incorrect NDC ordered. Orders will be cancelled and new orders submitted for the correct NDC
VMBIP Performance Dashboard – Shipping Metrics by
Distribution Center
WEEKLY PERFORMANCE METRIC SCORECARD
Week Ending Weighted
# Metric Avg. Last 3 Explanation
11/21/08 11/28/08 12/5/08 Weeks
Memphis (DC# 8578)
"80% - 3 Day Shipments (Orders
A. w/o Backorder Lines or Allocated 93.2% 97.9% 98.5% 95.2%
Vaccine Orders)"
"100% - 5 Day Shipments
B. (Orders w/o Backorder Lines or 100.0% 98.6% 99.9% 99.8%
Allocated Vaccine Orders)"
Sacramento (DC# 8576)
"80% - 3 Day Shipments (Orders
A. w/o Backorder Lines or Allocated 99.7% 100.0% 99.2% 99.7%
Vaccine Orders)"
"100% - 5 Day Shipments
B. (Orders w/o Backorder Lines or 100.0% 100.0% 99.6% 99.9%
Allocated Vaccine Orders)"
A. % of provider orders shipped within 3 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)
- an order is defined as all vaccines requested by a provider on a given day; a line (order line) is defined as the individual vaccines that make up the order
B. % of provider orders shipped within 5 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)
As a reminder, VMBIP related all-grantee messages are posted to the VMBIP website at
http//www.cdc.gov/vaccines/programs/vmbip/documents.htm and previous newsletters are posted at
http//www.cdc.gov/vaccines/programs/vmbip/newsletters.htm
If you have any questions or comments about the contents of this email, please contact Brad Prescott
bap3@cdc.gov and Julie Orta jio7@cdc.gov, with a cc to your POB project officer.
Brad Prescott
Project Lead
Vaccine Management Business Improvement Project
Immunization Services Division
Centers for Disease Control and Prevention
404-639-8796 (direct)
404-639-8627 (fax)
bap3@cdc.gov
This document can be found on the CDC website at:
http://www.cdc.gov/vaccines/programs/vmbip/downloads/newsletters/downloads/newsletters/vmbip-nl-12-12-08.doc
