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Response To Request For Service On Expired Warranty[1] center doc

 

Response to Request for Service on Expired Warranty [Date] [NAME, COMPANY AND ADDRESS, ex. Tom Atkinson COMANY Inc. 14 Edith Street, Hackney West, ZIP POST CODE] Dear [NAME, ex. Tom Atkinson], We are sorry to hear about the problem you have had with your [name of product]. We would like to be able to make the necessary adjustments at no charge to you, but, unfortunately, the warranty is expired. The proof of purchase you mailed to us indicates that the product was purchased on [date]. Our warranty is good for a period of one year from the date of purchase, it expired three months ago. If you would like us to repair the [product] for you, there will be a charge of [amount for repairs]. We will guarantee the work we do for a period of [time]. Please check the appropriate box on the enclosed instruction card and return it to us as soon as possible. Very truly yours, [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana]
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12/24/2007
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