Important Safety Information Regarding Natural Gas Natural Gas is widely utilised for cooking, heating and hot water. As long as your appliances are correctly installed and properly maintained, you will find gas a safe and economical fuel to use in your home. Natural gas is non-toxic and lighter than air, so it readily disperses in ventilated areas. It has a distinctive smell (like rotten eggs) to make it easily detectable even at very small concentrations. However it is still important to know what to do if you smell gas inside your home or unit to prevent safety hazards. I SMELL GAS - WHAT SHOULD I DO? HOW DO I TURN OFF MY GAS SUPPLY? • Check all gas appliances are turned off To turn off the gas supply, close the Meter Control Valve. The Meter Control Valve • If you can locate your gas meter turn is yellow in colour shown in Diagram B. off the Meter Control Valve as shown in Diagram B below The valve is closed by moving the handle • Open windows or doors to ventilate of the valve up in a clockwise direction. the room After turning off the Meter Control Valve, • D O NOT switch on or off any electrical please call our 24 hour emergency contact centre. device including fans, extractor units or light switches as these may cause a spark which may start a fire • DO NOT use a match or a flame to look If you can still smell gas. WHERE DO I LOCATE MY GAS METER? In most apartments your gas meter is located inside a kitchen or laundry cupboard. OFF ON If the meter is not located inside your home or unit, it could be in the garage or common area, or even outside the building. Diagram A. Diagram B. Meter installation with Meter installation with Meter Control Valve Meter Control Valve in the ON position. in the OFF position. If you think you can smell gas CALL 131 909 24 HOUR EMERGENCY CONTACT CENTRE Jemena manages the gas network in NSW and the ACT. Natural Gas Important Safety Information. Careful attention needs to be taken if you smell a gas leak inside your home or unit. Think safe. If you think you can smell gas, then please call our 24-hour contact centre on 131 909 and ask to speak to an interpreter who speaks your language. They will assist you to turn off your gas meter. We will also provide a free service to investigate the issue for you. Chinese Vietnamese Arabic Greek Italian Korean Spanish Macedonian ... . ... , 1 31 909 24 . / . . Serbian Jemena manages the gas network in NSW and the ACT.