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If you think you can smell gas

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					Important Safety Information Regarding Natural Gas
Natural Gas is widely utilised for cooking, heating and hot water. As long as your appliances are correctly
installed and properly maintained, you will find gas a safe and economical fuel to use in your home.

Natural gas is non-toxic and lighter than air, so it readily disperses in ventilated areas. It has a distinctive
smell (like rotten eggs) to make it easily detectable even at very small concentrations. However it is still
important to know what to do if you smell gas inside your home or unit to prevent safety hazards.


I SMELL GAS - WHAT SHOULD I DO?                              HOW DO I TURN OFF MY GAS SUPPLY?
•	   Check	all	gas	appliances	are	turned	off                 To turn off the gas supply, close the Meter
                                                             Control Valve. The Meter Control Valve
•	   If	you	can	locate	your	gas	meter	turn		
                                                             is yellow in colour shown in Diagram B.
     off	the	Meter	Control	Valve	as	shown		
     in	Diagram B below                                      The valve is closed by moving the handle
•	   Open	windows	or	doors	to	ventilate		                    of the valve up in a clockwise direction.
     the	room
                                                             After turning off the Meter Control Valve,
•	   D
     	 O	NOT	switch	on	or	off	any	electrical	                please call our 24 hour emergency contact centre.
     device	including	fans,	extractor	units		
     or	light	switches	as	these	may	cause		
     a	spark	which	may	start	a	fire
•	   DO	NOT	use	a	match	or	a	flame	to	look		
     If	you	can	still	smell	gas.

WHERE DO I LOCATE MY GAS METER?
In most apartments your gas meter is located
inside a kitchen or laundry cupboard.
                                                                                            OFF
                                                                  ON
If the meter is not located inside your home or
unit, it could be in the garage or common area,
or even outside the building.                                 Diagram A.                 Diagram B.
                                                              Meter installation with    Meter installation with
                                                              Meter Control Valve        Meter Control Valve
                                                              in the ON position.        in the OFF position.




      If you think you can smell gas
      CALL 131 909
      24 HOUR EMERGENCY CONTACT CENTRE

Jemena manages the gas network in NSW and the ACT.
    Natural Gas Important Safety Information. Careful attention needs to be taken if you smell a gas leak inside your home
    or unit. Think safe. If you think you can smell gas, then please call our 24-hour contact centre on 131 909 and ask to
    speak to an interpreter who speaks your language. They will assist you to turn off your gas meter. We will also provide
    a free service to investigate the issue for you.

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                                                     ,                                             1 31 909
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Jemena manages the gas network in NSW and the ACT.

				
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