Southampton Respect Action Plan 200608

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					Southampton Respect
Action Plan 200608

Including Review of the 2003
Anti-Social Behaviour Strategy
Chapter one
Cabinet Member Foreword by Councillor
Elizabeth Mizon
In 2003 one of my first tasks as the Cabinet Member for the Communities and
Regeneration Portfolio was to instigate the Anti-Social Behaviour Strategy. It was
in recognition that this was the number one priority to our communities.

Since that time I have worked with my Cabinet colleagues and officers in the
council to drive forward this agenda in order to improve the quality of life of
Southampton citizens. We have been very much helped in this process with
close working relationships we enjoy with the Police at all levels. Much progress
has been achieved in that period and we recognise that there is still more to be
done. This revised strategy details the progress we have made and where we
will build on our existing achievements and provide a response to the Respect
programme launched by central Government in January 2006.

Purpose of document
The purpose of this document is to review and update of the 2003 Anti-Social
Behaviour Strategy in light of new legislation, policies and strategies, particularly
the Respect Action Plan. The Southampton Action Plan details the successes in
tackling anti-social behaviour (ASB) in Southampton and outlines plans and
ambitions for the future to promote Respect in Southampton.

The definition of Anti-Social Behaviour is as stated in the original Anti-Social
Behaviour Strategy:

 Behaviour causing damage, disturbance, harm or fear which has a significant
 effect on people’s lifestyles, routines or their environment. Persistence,
 intensity and the number of incidents are relevant factors. The behaviour
 need not be a breach of the criminal law.

Vision by 2020
“By 2020, Southampton will be the safest of cities and will lead the way in tackling
anti social behaviour. The people in Southampton will be safe in their homes and
out and about. Adults will provide a positive role model as responsible citizens to
younger people and interventions will be swift for the small minority of adults who
commit Anti-Social Behaviour. The small minority of young people who previously
drifted into crime will now be occupied with challenging and positive activities, and
feel a natural inclination to protect and preserve their city, its people and its built
and natural environments”

     Chapter two
     Highlighting Successes and Progress

     Southampton was one of the first parts of the country to be designated an Action Area
     as a focus on the swift and effective action taken in tackling Anti-Social Behaviour.

     Much progress has been made since the launch of the Anti Social Behaviour
     Strategy in October 2003. Below are samples of how the Council and partner
     agencies have achieved results in the key areas to obtain respect, with engaging
     young people, tackling truancy, supporting parents and families, neighbourhood
     participation, enforcement against anti social behaviour, dealing with housing and
     involving the community:

     CREW (Crime Reduction Environment Weeks) – 13 events have
     taken place since November 2003 and have resulted in the following:

        • 21, 155 vehicles checked by an Automatic Number Plate Recognition van.
        • 45 arrests made
        • 114 Fixed Penalty Notices Issued
        • 159 truants stopped and returned to school
        • 21 shops out of 49 in test purchases with off-licences sold to an underage
        • Over 100 tonnes of bulk refuse collected
        • Both during a Crime Reduction and Environment Week, and the following
          week, the area experiences, on average, a 32% reduction in crime

     Single reporting number – The service, on 0845 605 2222, was launched in
     February 2005. This service is currently responding to over 500 calls per month
     and feedback has indicated that a high level of customer satisfaction and speed of
     response has contributed to its success. This service will soon be subsumed by a
     new Single Non- Emergency Number (SNEN) to be launched in May 2006.

     City Patrol Service – This is a uniformed enforcement service and Southampton
     had the first Accredited Community Support Officers (ACSOs) in the country. Due to
     the success of responding to calls reporting nuisance from the public and referrals
     from the Police, the City Patrol Team has increased from 12 officers to 17 in the last

     Acceptable Behaviour Contracts (ABCs) – (ABCs) – Since 2001 the
     Council has issued to date 1,196 Acceptable Behaviour Contracts. These can be
     made with anyone over 10 years old after a number of complaints have been
     received about the individual’s behaviour. After warnings, and if no improvement in
     behaviour is made, the individual enters into a contract outlining what behavioural
     changes they must make. Those who do not positively change their behaviour may
     be considered for anti-social Behaviour Orders.

Anti-Social Behaviour Orders (ASBOs) – These are issued by the Courts
and are applied for by the City Council, Police or other agreed agencies. They can be
issued against any individual over the age of 10 years for a minimum period of 2 years.
There have been 66 Orders issued since 2001, including interim and post conviction

Joint Action Groups (JAGs) – These are regular multi-agency information
sharing forums, one for each of the 5 Neighbourhood Partnership Areas. These
enable effective and timely actions against perpetrators of anti-social behaviour
and targeting of hot spot areas across the city.

Numerous Communication Campaigns – These have been conducted in
response to problem issues including the sale of fireworks to underage persons in
the lead up to Bonfire Night, alcohol awareness and the inappropriate use of mini

Diversionary Projects – As well as existing youth and play resources there are
also several diversionary projects in place including: Solid Options – providing
services for 8 to 13 years olds and Positive Activities For Young People (PAYP)
providing diversionary activities and a mentoring project for young people at risk of
exclusion from school or becoming offenders. The New Initiatives Fund has also
funded over 15 other projects to offer diversionary activities for young people.

Taking Control Project – This project, based on the Dundee Families Project,
was introduced in 2004 to work with families threatened with eviction as a result of
anti-social behaviour using a multi-agency approach.

Tackling Underage Sales – An additional post based within Trading Standards
to challenge the illegal sale of alcohol, fireworks and restricted substances. The Police
Licensing Team working with Trading Standards is now, where appropriate, issuing
Fixed Penalty Notices for underage sales of alcohol.

Chapter three
Legislative Strategic Policy Changes since 2003

Legislation/Government Papers

Anti Social Behaviour Act 2003 – Giving local authorities the biggest
package of measures to tackle anti-social behaviour.

Licensing Act 2003 – The Act modernised previous legislation governing the sale
and supply of alcohol, bringing existing pieces of legislation together under a single
Act. Licensing decisions are now made according to local considerations and licensing
hours are regulated by four objectives: - preventing crime and disorder; public safety;
protection of children from harm; and prevention of public nuisance.                        03
     Clean Neighbourhoods and Environment Act 2005 – The Act gave
     Local Authorities powers to deal quickly and effectively with problems associated
     with the quality of the local environment including crime and disorder, litter and
     refuse, abandoned vehicles, graffiti, fly tipping waste, noise, dogs and architecture.

     Children’s Act 2004 – Made provision for the establishment of a Children’s
     Commissioner and services provided to and for children and young people led by
     Local Authorities for safeguarding the interests of the child. There are five key
     outcomes: to be healthy, staying safe, enjoying and achieving, making a positive
     contribution and achieving economic well-being.

     Youth Matters Green Paper – Outlines how to support and challenge
     teenagers, reshaping the services and facilities available for young people.

     Plans and Strategies
     National Community Safety Plan – Government plan setting out the key
     priorities for improving the safety of our communities in the next three years.

     Respect Task Force Action Plan – to tackle anti-social behaviour on a
     national level working on issues such as neighbourhood renewal, supporting
     parents to build their skills and encouraging respect for public servants and to set
     standards of acceptable behaviour.

     Southampton Community Safety Strategy and Action Plan 2006 –
     Identifies key priorities and actions to reduce crime and fear of crime in Southampton.

     Southampton Alcohol Harm Reduction Strategy and Tackling
     Alcohol Partnership Action Plan 2005-2008 – – Identifies actions to
     respond to the local need for a targeted alcohol strategy. The Plan promotes the
     benefits of joint working to combat alcohol-related harm.

     Southampton Street Scene Strategy – Setting out steps the Council will
     take in the next three years to improve the quality of streets, parks and open
     spaces in Southampton.

     Southampton Parenting and Family Support Strategy (draft) –
     This focuses on enhancing the co ordination, range, quality and where possible
     quantity of family support services offered to parents and carers of children pre
     conception to 16 years.

     Southampton Youth Strategy – This focuses primarily on young people in
     the 13 to 19 age range. The strategy aims to respond to and raise the aspirations
     of the diverse young people in Southampton and to further develop their contribution
     to the city. This sets out the actions that aim to be taken during the next five years.

Chapter four
1 Communication
Good communication plans are crucial to public reassurance and reducing the fear
of crime.

  • City wide publicity of ‘Its Your Call’ phone line and other initiatives.
  • 100% feedback rate to all callers reporting on the ‘It’s Your Call’ phone line.
  • Monitoring of customer satisfaction through telephone surveys
  • ASBO leaflets outlining offender details and restrictions to victimised
  • CREW publicity to gain community involvement /capacity building
  • Extensive use of publicity coverage in the local press and radio and City View.
  • Publicity campaigns on JC Decaux sites including binge drinking and
    reporting crime.

  • Publicity of the new Single Non - Emergency Number to increase channels of
  • Launch of Safer and Cleaner Neighbourhood Teams.
  • Publicise implementation of recommendations of the Respect Action Plan.

Measuring Success
  • Reduction of Fear of Crime - A survey is due to be carried out in 2007 to
    assess this.
  • Monitoring anti-social behaviour calls received to identify areas where there is
    a lack of reporting.
  • Percentage of public informed of actions taken by City Patrol and the Anti-
    Social Behaviour team.

2 Information sharing and problem solving
All agencies need to work together with the community to resolve the problems of
anti-social behaviour.

  • A range of multi-agency structures to ensure information is shared and effective,
    targeted action is taken making the best use of resources, such as: Joint Action
    Groups (JAG), Neighbourhood Management Teams (NMT), Multi – Action Risk
    Assessment Conferences (MARAC), Neighbourhoods Partnerships Working
    Groups, Problem Resolution in Multi – Agency Environment (PRIME), Prolific
    and Priority Offenders (PPO), Anti Social Behaviour Order (ASBO) case
    conferences.                                                                        05
        • Continuation of the successful Crime Reduction and Environment Weeks
          (CREW), which has now been adopted across Hampshire.
        • Community meetings regularly held in ‘hotspot’ areas to find solutions
        • Anti- Social Behaviour Cabinet Task Group established to ensure cross
          directorate working
        • Good working practices with staff and students of Schools and Universities
        • Street based Agreements/Contracts designed with use where persistent
          problems with tolerance are an issue.

        • Review of information sharing protocol and achieve sign up by all relevant

     Measuring Success
        • Number of successful actions emanating from problem solving meetings.
        • Reduction in number of breaches of ASBOs and ABCs in proportion to those
        • Universal sign up and action of Information Sharing Protocol

     3 Prevention support and appropriate
     We recognise that a policy of prevention and intervention is the most effective way
     of dealing with these problems and that this needs to be done in conjunction with
     our partner agencies.

        • Taking Control project established to deal with problem tenant families.
        • 1:1 Mentoring provided to ABC subjects at a high risk of re-offending.
        • Parenting strategy established
        • The full range of tools used where appropriate including ASBOs, ABCs,
          dispersal orders, Individual Support Orders (ISOs), parenting orders etc.
        • Diversionary Activities provided by New Initiatives Fund (NIF), Solid Options
          and Positive Activities for Young People (PAYP).
        • Junior Neighbourhood Wardens schemes established across city.
        • Working with Youth Offending Team (YOT) and Court to make appropriate use
          of Individual Support Orders
        • New Forest Mediation Service now an option for all residents

        • Implement proposals from Youth Matters Green Paper:
          • Pilot Youth Opportunity Cards in priority Neighbourhood areas
          • Use funding from the Youth Opportunities Fund to improve and create
            facilities as identified by Southampton’s young people.
   • Targeting disadvantaged young people through sport, music and arts by
     obtaining relevant funding.
   • Encourage young people from all the neighbourhoods partnerships to get
     involved in voluntary activities as part of Government’s national youth
     volunteering service.
   • Work with Leisure Services as to how we can expand mentoring to include
     Sports Champions.
   • Review the impact of youth activities.
   • Work in partnership to establish a Parents’ Champion and other support
     services in line with the Southampton Parenting and Family Support strategy.
   • Work in partnership with Education Services to establish out-of-school hours
     services in all schools.
   • Continue the work of the Taking Control Project to support families threatened
     with eviction as a result of anti-social behaviour.
   • Funding sources to be sought to establish a Youth Warden program
   • Increased witness support/reassurance to be provided for ASB cases

Measuring Success
   • Appropriate funding sources secured for the above actions
   • Reduction in reports of criminal damage.
   • Out of school hours service provided by April 2007.
   • Number of families assisted with positive results in the Taking Control Project.
   • Sports Champion mentoring programme in place by April 2007.
   • Parents’ Champion identified by April 2007.

4 Neighbourhoods and their Environments
It is a proven fact that areas that look run down and dirty act as a catalyst for crime
and disorder. The Council will continue to strive to ensure that nowhere in Southampton
can be so labelled.

   • Replacement and increased street lighting program.
   • Crime Reduction and Environment Weeks.
   • Increased monitoring of CCTV coverage.
   • Establishment of Neighbourhood Wardens and Environment teams.
   • Pilot of Neighbourhood Management Teams established in every area.
   • Publication of Street Scene Strategy 2005-2008 with relevant monitoring.
   • Establishment of Street Scene Action Group to drive forward improvement to
     blighted areas and make appropriate use of powers provided by the new
     Cleaner Neighbourhoods and Environment Act.
   • Good working practices in place to respond to unforeseen environmental
     problems and find solutions.
        • Work with the Southampton Partnership to ensure respect and anti- social
          behaviour outcomes are included in the Local Area Agreements (LAA) in April 2007.
        • Work with the Police Commander to further develop Southampton’s
          neighbourhood policing activity along with City Patrol support.
        • Implement a single non-emergency number in May 2006.
        • Work in partnership with housing providers to set a Respect Standard for
          housing management.
        • Explore the opportunities for a Neighbourhood Charter for each of the five
          neighbourhoods partnership areas.
        • Introduce a ‘community call for action’ to tackle problems of anti-social behaviour.
        • Police and senior Council Officers to hold regular ‘face the people’ sessions.

     Measuring Success
        • Percentage of Fixed Penalty Notices issued.
        • Residents feel that their area is a clean and safe place to live.
        • % of residents satisfied with local area as a place to live.
        • Number of green flag awards received.

     5 Enforcement
     There will always be a need for strong enforcement actions for those who disrupt the
     quality of life of others by their selfish behaviour and lack of respect for others.

        • Number of City Patrol Officers increased to 17
        • Truancy sweeps regularly conducted by Police and Education Welfare Officers
        • Appropriate powers afforded by Anti-Social Behaviour Act including Section
          30 dispersal orders and Crack House Closure Orders
        • Housing Services use legislation appropriately to deal with nuisance tenants
          including evictions and demoted/probationary tenancies
        • Police have put in place Police Community Support Officers across
          Southampton and have nominated Officers to be part of Neighbourhoods
          Management Teams
        • Police and Trading Standards conduct test purchase operations for underage
          sales of alcohol, etc.

        • Keep under review and clarify the application of Penalty Notices for Disorder
          (PNDs) in tackling anti–social behaviour for those under 16 years of age.
        • Full use to be made of powers afforded by new legislation including the
          Licensing Act 2003, Clean Neighbourhoods and Environment Act 2005
        • Apply new guidance on Anti-Social Behaviour Orders (ASBOs) including
          broadening their use in appropriate cases to tackle environmental crime.
        • Work with the YOT on the appropriate application of Individual Support Orders.
        • Possible extension of Drinking Control Areas to other parts of the City.
Measuring Success
   • To see year on year reduction in the number of Fixed Penalty Notices issued
     for underage sales as a proportion of total number of attempted purchases
     by Trading Standards.
   • Using a method of spot surveys measure the number of calls City Patrol
     respond to
   • The number of those callers who receive a satisfactory conclusion using
     statistics obtained from national research after the implementation of the
     Single Non-Emergency Number.
   • Reduction in the number of anti-social behaviour calls to City Patrol.

6 Taking Individual Responsibility and
  Supporting Communities
Real differences will only be achhieved when personal attitudes are in tune with
everyone respecting each other and the environment in which they live.

   • Taking the message of Acceptable Behaviour Contracts into schools.
   • Successful work with involvement of the business community in combating
     anti-social behaviour.
   • Acceptable Behaviour Contracts now used with a wider age group including
   • Persistent truancy targeted

   • Make best use of new legislation to tackle poor behaviour
   • Work with secondary schools to set up behaviour and truancy partnerships
   • Continue to target persistent truancy
   • In accordance with the Respect Action Plan ensure those on informal and
     unofficial exclusions are given the appropriate support.
   • Work in partnership to identify children missing from education.
   • Work in partnership to improve provision for those who are out of school.
   • Work with the Head of Legal Services and Democratic Services on the role of
     Members and Scrutiny Panels in relation to the ‘Respect’ Agenda.
   • Explore the further development of neighbourhood management.
   • Establish links between regeneration programmes and measures to manage
   • Development of anti-social behaviour interactive CD Rom to be used in
   • Develop community groups including Neighbourhood Watch to deal with
     anti-social behaviour in the community.

     Measuring Success
      • Increasing the community participation in CREW
      • Number of schools using Anti Social Behaviour Interactive CD Rom.
      • Evidence that young people are reporting incidents of anti-social behaviour.
      • Number of new Neighbourhood Watch schemes set up
      • Reduction in the number of young people absenting from school or not
        engaged in education
      • Suitable protocols and practices established to deal with excluded pupils.


     Glossary of terms

     ABC                Acceptable Behaviour Contract
     ASB                Anti-Social Behaviour
     ASBOs              Anti-Social Behaviour Orders
     CREW               Crime Reduction and Environment Weeks
     FPN                Fixed Penalty Notice
     ISO                Individual Support Order
     JAG                Joint Action Group
     MARAC              Mutli Agency Risk Assessment Conference
     NIF                New Initiatives Fund
     NMT                Neighbourhood Management Team
     PAYP               Positive Activities for Young People
     PPO                Prolific and Priority Offenders
     PRIME              Problem Resolution in a Mutli Agency environment
     TCG                Task and Co-ordinating Group

Group Structures


  Home            Office Deputy
  Office          Prime Minister


 Government Office                        Southampton                         ** Cabinet ASB
  for South East                           Partnership                          Task group

                                     * Safe City Partnership

                                   6 sub-groups
                                   (Tackling Alcohol Partnership)
                                   (Policy Performance Resources)
                                   (Crime Reduction)
                                   (Anti-Social Behaviour)
                                   (Substance Misuse)
                                   (Young People)

* Safe City Partnership – Membership: Police, Police Authority, Fire, Fire Authority, Youth
  Offending Team, Local Authority, Southampton Voluntary Service, Southampton Primary
  Care Trust, Neighbourhood Partnerships

** Cabinet ASB Task Group – Membership: Cabinet Members for Communities &
   Regeneration (Chair), Housing, Leisure, Children, Police Commander
     Team structure Anti-Social Behaviour Team
                                       Roger Honey
                                       Community Safety Manager
                                       Tel: 023 8083 3989

                                       Jane Mielniczek
                                       Anti-Social Behaviour Manager
                                       Tel: 023 8083 2662

     City Patrol Manager               Investigators

     Beverly Smith                     Jackie Compton                   Rita Cove
     Tel: 023 8083 2909                Tel: 023 8083 2287               ABC Support Worker
                                                                        Tel: 023 8083 2515

     Senior Patrol Officers

     Roy Russell                       Nikki Ash                        Jandine Cottingham
     Tel: 023 8083 2276                Tel: 023 8083 3610               CREW Co-ordinator
                                                                        Tel: 023 8083 4408

     Ivan Gallagher
     Tel: 023 8083 2372

     City Patrol Officers x 15

     Cerys Thomas                Derryck Madden             Belinda Pope    Matthew Card
     Robert Forder               Gavin Avey-Hebditch        Claire Dyer     Kelly Stronach
     Jeff Merritt                Charlene Blake             Richard Brown   Peter Stevens
     Richard Goodridge           Roopkumr Singh             Mark Tyrell
                             All written information is available, on request, in larger
                             print, Braille     on audio tape        and on disk . It is
                             also available in other languages. A full version of the
                             Strategy is also available. Please contact Southampton
                             City Council Communities Team on 023 8083 2655.

Designed, printed and published by Southampton City Council 04/05/018038

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