Request For Return Authorization - Wrong Merchandise

Request for Return Authorization -Wrong Merchandise [Date] [NAME, COMPANY AND ADDRESS, ex. Tom Atkinson COMANY Inc. 14 Edith Street, Hackney West, ZIP POST CODE] Dear [NAME, ex. Tom Atkinson], The [item] I received from you today the incorrect item. As you will note, I requested this [item], whereas the one that you sent is very different. I will await your instructions about returning the unusable merchandise and would appreciate it if you would fill my original order as quickly as possible. Thank you for your prompt attention to this matter. Very truly yours, [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana] [YOUR NAME, ex. Tony Montana]