Everything You Always Wanted to Know About Speaking, But Didnt

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					Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 1




       Everything You Always Wanted to Know About
            Speaking, But Didn’t Know Whom to Ask
                                                                  by Irena Yashin-Shaw PhD

                                                                      Director – Speaking Edge

                                                                       www.speakingedge.com.au




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask           Page 2




Liability disclaimer

The material contained in this e-book is general and is not intended as advice on any particular
matter. Speaking Edge and the author expressly disclaim all and any liability to any persons
whatsoever in respect of anything done by any such person in reliance, whether in whole or in
part, on this e-book.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 3




Introduction
                              Speaking confidently is a tremendously useful success tool. It
                              can fast-track your career, stand you out from the crowd and
                              give you an unparalleled sense of achievement.

                              Yet most people find speaking in front of others, especially to
                              large groups, a very stressful exercise.
                              In this e-book, I’m going to share with you fifteen common
                              questions clients ask me about speaking. These are all real
                              questions from real people which have been asked of me in
                              various ways during my myriad workshops, seminars and
                              training courses. They have been paraphrased and edited a little
                              but they are ones that crop up time and time again.

                              Hope you find the answers to some of your questions here.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
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Question 1                                         Answer:

                                                   Act like a confident person!

                                                   People won’t know that you’re going to jelly
“How do I project                                  inside if you don’t show them.
confidence?”                                       Stand up straight, hold your head up, put a
                                                   smile on your face, take some deep breaths
                                                   and adopt the external persona of
                                                   confidence. The internal belief will follow
                                                   soon.

                                                   So fake it till you make it.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 5




Question 2                                         Answer:
                                                   Take a deeper breath right to the bottom of
                                                   the lungs.

                                                   Breath control comes from the powerful
“How do I stop myself from                         muscles around the core of the body,
running out of breath when                         primarily the diaphragm.

I’m nervous?”                                      Place the palm of your hands flat against
                                                   your lower ribs and midriff and feel the
                                                   movement here as you practice breathing
                                                   in and out deeply.

                                                   Next time the adrenalin kicks in when you
                                                   stand up to speak, fill your lungs from the
                                                   bottom up not the top down and feel the
                                                   control this gives you.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask           Page 6




Question 3                                         Answer:
                                                   Use your lower register.

                                                   Lower voice pitches are associated with
                                                   authority, gravity and influence. High
“How can I make my voice                           pitched voices often have a credibility
                                                   problem.
sound more authoritative?”
                                                   Practice sliding down the pitch scale till you
                                                   find your lowest note then count slowly
                                                   from one through to five on this note. After
                                                   a few repeats your voice will have shifted to
                                                   a lower register.

                                                   Perform this procedure a couple of times
                                                   before your next important presentation
                                                   and notice how people pay attention.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 7




Question 4                                         Answer:
                                                   Elongate your vowel sounds.

                                                   The cumulative effect of longer, fully
                                                   formed vowel sounds is a very elegant way
“People often ask me to                            of slowing speech.
repeat what I have said.                           Do this especially on the diphthongs. These
How do I stop myself from                          are vowel sounds with two parts such as
                                                   AY, I, OW, OH. Make sure the slide from
speaking too fast?”                                the first part of the vowel to the second is
                                                   complete and not truncated.

                                                   So if you hear yourself speeding up just use
                                                   those long vowels to slow you down.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 8




Question 5                                         Answer:
                                                   Use more modulation.

                                                   An interesting voice is one which exhibits
                                                   appropriate changes in pitch, pace, pause
“My voice needs more                               and power (volume). The 4Ps!
variation and vitality. How                        Without these modulation techniques the
can I make my voice sound                          voice comes across as flat, boring and
                                                   monotone.
more interesting?”
                                                   Start practicing by reading out loud onto a
                                                   tape using the 4Ps. Play back and listen to
                                                   yourself. Become comfortable with using
                                                   heightened modulation and before you
                                                   know it you will be captivating audiences
                                                   with your expressive voice.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 9




Question 6                                         Answer:
                                                   Be excited about your message.

                                                   When you believe that what you are saying
                                                   is important, a myriad of factors will work
“How do I maintain a high                          in unison to create a high impact
energy level with an                               presentation of any length.

audience?”                                         Your passion will be communicated through
                                                   your posture, stance, degree of vocal
                                                   modulation, facial expression and gestures.

                                                   So deliver your message confident in the
                                                   knowledge that your content will benefit
                                                   your audience in some way.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask                Page 10




Question 7                                         Answer:
                                                   Keep your soft palate high. (The soft palate is
                                                   the muscle that hangs down at the back of the nose
                                                   and moves to direct air to either the nose or mouth.
                                                   Run your tongue along the roof of your mouth until

“I have a really nasal                             you feel the soft fleshy bit at the back. That is the
                                                   beginning of the soft palate.)

overtone in my voice which                         A high soft palate creates a larger space in
I think sounds unpleasant.                         the back of the mouth and throat and will
                                                   draw vocal resonance away from the nasal
What can I do to get rid of                        cavities into the pharynx (throat) to
it?”                                               produce a richer sound.

                                                   Yawn in slowly, feeling the stretch and
                                                   openness go right through the back of the
                                                   mouth and throat. Count from one to five
                                                   out loud while maintaining the stretched
                                                   yawn feeling.

                                                   Keep this feeling of openness in the back of
                                                   the throat while you speak and you will
                                                   tone down the nasality in your voice.


Irena Yashin-Shaw PhD                                                   www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask        Page 11




Question 8                                         Answer:
                                                   Tone up and strengthen your articulators.

                                                   The articulators (tongue, lips and soft
                                                   palate) are muscles and just like every
“How can I speak more                              other muscle in the body they are
clearly?”                                          responsive to exercise.

                                                   So take your speaking muscles to the gym
                                                   by practicing tongue twisters. But be
                                                   warned – don’t try to say them fast straight
                                                   away. Gradually build up speed as your
                                                   muscles become more flexible.

                                                   Get started now by downloading some
                                                   tongue twisters from the internet and
                                                   practice, practice, practice!




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask       Page 12




Question 9                                         Answer:
                                                   Use your whole body to amplify your voice.

                                                   Good speaking is a total body experience.
                                                   Think of your voice as coming from the
“I have a really soft voice.                       very core of your being and not just from
                                                   your voice box.
How can I make it more
                                                   Enlarge the spaces in your body by taking
powerful?”                                         in a deep yawning breath which will open
                                                   up the thorax and the throat. Sound is
                                                   amplified by passing through larger spaces.

                                                   So next time you have to speak to a large
                                                   group, switch on your custom-made, built-
                                                   in amplification system.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask        Page 13




Question 10                                        Answer:
                                                   No matter what the size of the room always
                                                   consciously speak to the very back row.

                                                   People sometimes have trouble engaging
“How can I better project                          the different mental gear that takes us from
my voice when speaking to                          the smaller private space to the larger
                                                   public space.
larger groups?”
                                                   Practice with a simple sentence such as
                                                   “Hello, my name is….”, by imagining that
                                                   you are speaking to people at different
                                                   distances away from you e.g. across the
                                                   table, on the other side of the room, in the
                                                   next room, outside, down the street.

                                                   When you speak in a large room everyone
                                                   will hear you if you visualise your voice
                                                   travelling to the person furthest from you.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask       Page 14




Question 11                                        Answer:
                                                   Let them EXPERIENCE YOUR enthusiasm.

                                                   You have to SHOW them that YOU are
                                                   enthusiastic about your topic.
“How do I make other
people feel as enthusiastic                        Do this by delivering your message with
                                                   energy and conviction, using the 4Ps of
about my message as I                              modulation – pitch, pace, pause and power
                                                   (volume) as well as appropriate facial and
am?”                                               physical expression.

                                                   Let your enthusiasm communicate itself
                                                   vocally and physically.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask        Page 15




Question 12                                        Answer:
                                                   Take deep breaths.

                                                   Your voice is responding to the adrenalin
                                                   burst that your body gets in a stressful
“When I’m nervous (like                            situation. It is an ancient fight or flight
before a big presentation)                         mechanism designed to help us survive. It
                                                   comes in handy if escaping a charging bull,
my voice shakes. How do I                          but not so much when speaking in public,
                                                   unless we learn to control and use it.
sound calm?”
                                                   Inhaling down to the pit of your stomach
                                                   where the butterflies are flying around
                                                   crazily will help to calm them.

                                                   Inhale and exhale completely, slowly,
                                                   deliberately and evenly several times until
                                                   you feel calmer. If you feel calmer you will
                                                   sound calmer.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask        Page 16




Question 13                                        Answer:
                                                   Join your words together.

                                                   The choppiness comes from pausing too
                                                   frequently and unnecessarily between
“My speech is very choppy.                         words or treating each word as an
How can I speak more                               individual entity.

smoothly?”                                         So say words that belong together in a
                                                   phrase or sentence, not as separate,
                                                   individual words, but rather as one long
                                                   word without any breaks between them.

                                                   Practice doing this in a very deliberate way
                                                   by recording yourself reading aloud any
                                                   piece of text clearly marked with the places
                                                   where it is natural to pause, ensuring that
                                                   you do NOT pause anywhere else.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 17




Question 14                                        Answer:
                                                   Speak slowly and think ahead.

                                                   We think much faster than we speak. This
                                                   means that we can be formulating our next
“I find it hard to speak off-                      thought/s while still verbalising our current
the-cuff. How can I speak                          one.

confidently when I’m not                           Take courage in the fact that you DO have
                                                   time to think about what you are going to
sure what I’m going to say                         say next IF you don’t panic.
next?”
                                                   Practice this wonderful cognitive skill you
                                                   have by asking a friend to throw some easy
                                                   topics at you to speak about. As you
                                                   respond to them, consciously become
                                                   aware of the fact that your brain is working
                                                   on two different levels – what you are
                                                   saying in the moment and planning what
                                                   you are going to be saying next. It gets
                                                   easier with practice!



Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask          Page 18




Question 15                                        Answer:
                                                   Discipline yourself to finish each sentence.

                                                   This happens because we think much faster
“Sometimes when I’m                                than we speak and end up with a lot of
speaking in front of a                             thoughts that we want to express but don’t
                                                   know how to channel them productively.
group and I’m a bit
                                                   So even if you think your current utterance
nervous I find myself just                         is not particularly good or if you get a
skipping from one sentence                         better idea halfway through - don’t worry;
                                                   just finish what you are saying in a
to the next without                                grammatically correct way. And while you
finishing any of them. How                         are doing this pick one other idea to follow
                                                   on next.
can I stop myself from
                                                   After a while the discipline of finishing each
doing that?”                                       sentence will become second nature.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask         Page 19




Conclusion
Good speaking skills are – and will continue to be – one of the most important skills we acquire
in both our professional and personal lives. The more we know about how to speak effectively,
the better our chances of success in any context.

Find Out More …

The ideas you’ve just read are covered in my speaking workshops. They are offered at various
locations as public courses or can be commissioned for on-site delivery at your workplace.
Keep an eye on the Speaking Edge website for details of the public courses at …..

www.speakingedge.com.au/courses.shtml

Sign up to my e-mail newsletter Cutting-Edge Communication at
www.speakingedge.com.au/newsletter.shtml . It’s free and full of great ideas for
developing your speaking skills.




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask       Page 20




About Irena Yashin-Shaw PhD
                        Irena Yashin-Shaw is a professional speaker, workshop leader,
                        consultant and coach who empowers her clients by showing them how
                        to develop their speaking skills for maximum impact. Her organization,
                        Speaking Edge works with large corporations and government
                        agencies, small and medium sized business as well as individuals to
                        reap the rewards of communication excellence.

                        With a PhD in Educational Psychology and a Masters degree in Adult
                        Education, Irena understands what works and why when it comes to
                        helping people and organisations learn and develop.




You can contact Irena at: irena@speakingedge.com.au or phone: (+61 7) 3849 5003




Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask              Page 21




Can we help you?
Here are some of the things that people say about our services:

“I sent my staff on Irena’s speaking course to help improve their speech so they could provide
better customer service to our clients. When I saw their improvement following the course I
booked myself in. The course has dramatically improved my clarity of speech and confidence.”

                                                 -James Malone, Managing Director – Label Power

“Since completing the Confident Speaking Course the average evaluations of my presentations
have improved from 8.5 to 9.3 out of 10, which I believe is directly related to my improved
speaking skills since completing training with Irena. She practices what she preaches and is an
excellent speaker and presenter.”
                                - Ken Warren –Counselor & Trainer, Director Ken Warren and Associates


“A very valuable approach to developing professional speaking skills, in which the various
techniques taught are immediately put into practice.”
                                             Harriet Elvin – CEO Cultural Facilities Corporation




Irena Yashin-Shaw PhD                                                    www.speakingedge.com.au
Everything You Always Wanted to Know About Speaking But Didn’t Know Whom To Ask          Page 22



“Irena’s session was enormously valuable. I’ve been speaking professionally for 18 years but
that workshop brought me right back to a conscious awareness of how we speak and how we
can speak better to ensure that understanding takes place through our articulation, the energy
we can project and the meaning we can convey with the proper use of all the tools that we
have around our speaking competence.”
                             Catherine Palin-Brinkworth, Business Advisor, Professional Speaker
                Global (Past) President of the International Federation for Professional Speakers



“This course enabled me to break through traditional, stereotyped concepts of public speaking.
I have gained freedom, confidence and motivation to enthuse the audiences I will address in
the future.”
                                   Brian Davey – Pastor and Dean “The Pines Training Centre”


“Irena’s coaching developed in me another dimension in expressive communication. She has a
talent for bringing out the best in a person.”
                 John Zygis – Qld Representative Toastmaster’s World Final of Public Speaking.



If you’d like to work with us, visit our Web site at www.speakingedge.com.au.


Irena Yashin-Shaw PhD                                                 www.speakingedge.com.au

				
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