Thank you for choosing to stay at the University of Cumbria Rooms

							                     Thank you for choosing to stay at the University of Cumbria

       Rooms are cleaned and beds made by University domestic staff. Visitors are advised to keep
       their bedroom locked when unattended. Please do no move furniture from room to room.
       If you have been allocated a ground floor bedroom, for security reasons please ensure your
       window is securely fastened when the room is unoccupied.

       Cars may be parked in the two lower car parks at Scale How, or on the car park near your
       residential accommodation. Please do not park in the Health Centre grounds or any grassed
       area. The car park in front of the main administrative centre (Scale How) may only be used for
       short stays or by disabled permit holders and for unloading. Permits or parking tickets are
       required to be displayed on all vehicles.

       Meals are served in the Scale How Dining Room or Loughrigg Room. Meal times and bar
       opening times are as agreed by your course or Conference Organiser.

       Smartis Bar is open at lunchtimes, pre dinner and during dinner for wine and alcohol sales.
       After dinner only by prior arrangement.
       The Overdraught bar is only available if pre arranged with the Conference Organiser.

       Please feel free to use our sports facilities. There is a sports hall, gym and climbing wall
       situated on campus.The Sports Centre is open 4pm — 8pm Tuesday —Thursday. Pre book for
       gym induction. There is a £3 fee for Sports Centre users per visit. Tennis racquets are
       available at Reception for use on the tennis courts.

       Delegates rooms are available after 2pm, and delegates are asked to vacate their rooms by
       9am. All keys must be signed in and out at Reception.
       Delegates attending lectures on the morning of departure, please ensure all of your
       belongings are removed from your room before your session starts. If you need to store your
       luggage before departure, the University has provision for this. Please contact Reception.

       Please make yourself familiar with the fire exits and the location of the fire fighting appliances.
       Details of the fire procedure can be found on the wall by the bedroom door.


       Please keep your keys with you at all times. On the day of departure please leave your key at
       Reception. All keys for the facility or accommodation are the responsibility of the client. If keys
       are not returned at the end of the period, the client will be charged a fee of £30.00.If you lose
       your keys, please contact Reception immediately.

       Visitors are welcome to use the laundry facility which costs £1.40 for a wash and 50p for a 15
       minute dry. The machines are coin operated and are located in Millet Yard and open from
       7am—10pm.

       Hairdryers, alarm clocks, shaver plugs and UK adapters are available to loan from
       Reception.

       Iron and ironing board are located in the kitchen on most floors of the accommodation block.



       Room temperature – this may be adjusted to meet your personal comfort. Please adjust the
       control settings on the radiator. Extra blankets / bedding are available on request.


       Internet access is available in most bedrooms. Please see enclosed within this welcome bro-
       chure details on how to install and pay for internet access. The charge is £5.00 per stay.
       General IT access is in the Grasmere Room if pre arranged by your Conference Organiser.
Please see your organiser for printing and photocopying requirements.
                   Thank you for choosing to stay at the University of Cumbria

      For out of hours medical services – call on a payphone Baycall 0845 0524999
      The nearest Health Centre is located on Rydal Road. For Police/Fire/Ambulance call 9999
      from an internal phone and 999 from an external phone. If you require extra assistance in
      case of emergency, please inform Reception.

      A Security Officer is on duty each evening from 7.30pm – 7.30am. Internal extension number
      5300. CCTV is located at various points on the campus. Please note that for your safety,
      Security Officers make regular patrols in the grounds of the campus.

      Cash points are located in town – Barclays Bank, HSBC and Natwest. Cashback can also be
      obtained at the Spar and Co-Op. Please see Ambleside town map.


      The Multi Faith Room is located in Scale How Room B58 and the Chapel in the Little Barn.


      The Post Office is located within the Tourist Information Centre at Market Cross. Newspapers
      are available daily in the lounge. Post may be left at Reception.


      Zeffirellis Cinema is located on Compston Road – please see enclosed map.



      Fair trade and local produce are used in our catering. Where possible fresh produce is locally
      sourced. We also sell bottled One Water. All One Water profits go to building unique
      roundabout powered PlayPumps in Africa. As children play, clean water is pumped out of the
      ground into storage tanks for use by the community. Domestic Service staff empty refuse bins
      daily. Recycling bins are located in Millet Yard for paper, glass, cans and plastic.


      We have bedrooms designed to ensure a comfortable stay for our guests with mobility and
      hearing impairments.


      An internal phone is located on the ground floor of each building and A ,C and D floor in
      Fairfield Hall. These can be used to contact Reception/Security staff in an emergency
      on extension 5300. Reception is manned 24 hours. Emergency telephone numbers are also
      located by the phone and within this pack.

    Liability
    The University of Cumbria accepts no liability within its premises or grounds for loss or damage
    to the property (including private cars) of individuals or groups and shall be indemnified against
    any claim by any person or persons in respect of loss, injury or damage. All property is left
    entirely at the owner’s risk. A public liability certificate is on display in Reception.

    Maintenance
    If there are any defects in your room, please complete one of the yellow maintenance slips,
    which can be found in this pack and hand into the Reception. Minor repairs etc will be
    attended as soon as possible and if a repair is in progress a calling card will be left. Please
    report emergencies to Reception.

 We hope that you have enjoyed a pleasant stay at the University of Cumbria. Before you leave,
could you please take the time to complete the questionnaire in order for us to continue monitoring
                                    our services and facilities.

                             Conference Details and Further Information
  If you would like details or an information pack about the Conference Centre and the facilities
                         available at the University of Cumbria, Ambleside
                            Please contact Gill Cox, Conference Officer
                              Tel: 015394 30390 Fax: 015394 30200
                                   Email: Gill.Cox@cumbria.ac.uk