CENTRAL CONTROL OPERATOR 11p-7a-02-18-09 by chrstphr

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									                                            JOB DESCRIPTION
                                             County of Galveston
                                          Juvenile Justice Department

JOB TITLE: Central Control Operator                                       DATE: 02/18/2009
POSITION:   2561180053                                            Emergency Operations
EMPLOYEE:                                                         Classification: Tier 3
DEPARTMENT: Juvenile Justice Department
SUPERVISOR: David Terrell
TITLE:    Deputy Director - Detention
EMPLOYMENT STATUS: REGULAR [X] TEMPORARY [ ] FULL-TIME [X] PART-TIME [ ] INTERN [ ]
HOURS WORKED: 40 PER WEEK               EXEMPT [ ] NON-EXEMPT [X]
PAY $1,156.38 bi-weekly

OVERALL PURPOSE AND OBJECTIVE

Employee functions under minimal supervision. Shall maintain safety for everyone and ensure the continuous secure integrity of
the facility at all times. Follows the established guidelines and procedures in regular daily tasks. Must be mature, patient, and
show evidence of personal qualities of character and be able to use good judgment. Unusual problems or deviations from policy
are referred to the Assistant Detention Superintendent or Deputy Director - Detention.


MAJOR RESPONSIBILITIES

1.      Must maintain random visual contact with staff, juveniles, and the outside grounds of the Juvenile Justice Center by way
        of audio and video electronics;
2.      Control staff's and juvenile's movement to various locations within the Juvenile Justice Center via electronic locking
        devices;
3.      Conduct random and frequent checks via radio or telephone to all Detention Officers as to their current status and if they
        are encountering any problems;
4.      Must be able to communicate with Juvenile Detention Officers and/or Intake Officers on a daily basis;
5.      Record all serious incidents taking place in view of the cameras;
6.      Keep the work area neat and orderly at all times;
7.      Fill out daily Control Room Operator's Report, electronic checklist, and other forms as required; and
8.      Able to react to change productively and handle other essential tasks as assigned.


MINIMUM QUALIFICATIONS

To be eligible for appointment as a Control Room Operator, a person must (1) be of good moral character; (2) preference will be
given to applicants who have acquired a Bachelor's Degree conferred by a college or university accredited by accrediting
organization recognized by the coordinating board, Texas College and University System; and a minimum of one (1) year of
experience working with/in electronics, communications, PBX, computer operations, or other related field. Non-degreed
applicants who have a High School Diploma or G.E.D. and has three (3) years experience with/in electronic, communication,
PBX, computer operations, or other related field will also be considered for this position.

Certification: Forty (40) hours of in-hire training that is approved by the Texas Juvenile Probation Commission, within the first
six months of employment, to become certified as a Juvenile Detention Officer. Thereafter, must receive eighty (80) hours of
training every two years to maintain certification (and hold certification throughout employment). Maintain certification in First
Aid (every 3 years) and C.P.R. (every year). Attendance of Staff Meetings required. Also, staff should maintain record of
completed training for certification.
KNOWLEDGE, SKILLS, AND ABILITIES

1.      Must be reliable and motivated towards helping others; be mature, patient, and show evidence of personal qualities or
        character and empathy; be able to use good judgment, able to control temper, relate in a friendly manner and follow
        guidelines, policies, and procedures; and be able to work with children (10-16 years of age) and must be able to work
        with physical, emotionally disturbed, and/or violent children.
2.      Basic Typing Skills (minimum of 25 words per minute) and knowledge of computers.
3.      Ability to communicate fluently, both written and oral, in English.
4.      Ability to learn.
5.      Ability to work independently and with others.


WORKING CONDITIONS

This position should be prepared to visually and electronically monitor emotionally disturbed and/or violent children. You must
also be aware of crisis prevention and security. Must be prepared to audibly and visibly monitor adults and juveniles for the
duration of the shift. The threat of violent youth who could pose harm to themselves or others, exists at all times.


PHYSICAL DEMANDS

The following physical demands would exist in the every day duties of this position: Standing (50%), Sitting (50%); Lifting
and/or Carrying (1-45 lbs.) - charts, radios, etc.; Reaching to retain and/or handling objects in high places; Speaking and Hearing
in order to communicate with staff and juveniles; and Sight in order to maintain security of the facility, staff, and juveniles.


CONFIDENTIALITY

This position has access to juvenile criminal records, social histories, school records, psychological evaluations, psychiatric
evaluations, etc.


ACKNOWLEDGEMENT

Upon job offer, applicant must be able to pass a background check, drug test, and a psychological evaluation. Background
check is subject to annual review.


THIS STATEMENT ACCURATELY DESCRIBES THE WORK REQUIRED IN ONE POSITION OR IN EACH OF A GROUP
OF POSITIONS IN THE ABOVE ORGANIZATION.

THE ABOVE DESCRIPTION, WITH SUPPLEMENTAL MATERIAL, IS ADEQUATE FOR PURPOSES OF EVALUATION.


_____________________________________________________
Signature of Approving Supervisor         Date


_____________________________________________________
Signature of Employee                     Date

								
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