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All you need to know to find fun - 2009 terms and conditions booklet

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All you need to know to find fun - 2009 terms and conditions booklet Powered By Docstoc
					Australia and New Zealand Banking Group Limited
ABN 11 005 357 522. Item No. 55311S 06.2009
W150547
All you need to know to

find fun
2009 terms and conditions booklet
How to find fun
Find fun online
The first thing you need to do if you want to find fun is visit
our website. So, just follow these four simple steps and you’ll
be having fun in no time:

                          1. Visit www.anz.com/anzedine then
                            follow the link to log in, and enter
                            the serial number on your eDine card.




                          2. Find the area on the map that you live
                            in (or the area where you want to find
                            fun), and click on it.




                          3. Select the kind of fun that you want
                            from one of the search options on
                            screen. For example, to find your local
                            eDine pizza restaurant select ‘takeaway’
                            from the ‘Cuisine Type’ menu.


                          4. Simply choose from the full list of
                            discounts on offer, print out the
                            voucher that you’re after, and get out
                            there and find fun!




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Find fun everywhere
Simply use your eDine membership to find fun with 1,000s of
discounts at participating restaurants, hotels and attractions all
around Australia and New Zealand.
You could use your discount at your local takeaway restaurant,
your favourite little Italian restaurant, a cosy hotel out of town, or
to take up an exciting new eDine leisure activity. There’s plenty
of fun waiting to be had. All you need to do is go and find it.

Find fun with 20% off dining
You can enjoy eDine discounts at all participating restaurants.
Just remember to pay using your ANZ credit card, and present
your eDine membership card with the Frequent Values™ by
On-Line Entertainment™ logo. You’ll automatically receive
20% off your total bill (up to a maximum deduction of $25).
See page 4 for further details.

Find fun with up to 50% off accommodation
Your eDine membership gives you access to up to 50% off
the rack rate at participating hotels and motels throughout
Australia and New Zealand. See page 5 for further details.

Find fun with daily discount vouchers
Log on to www.anz.com/anzedine to download discount
vouchers, and to find a list of participating eDine venues.
Our website is constantly being updated, so log on regularly
to see what’s new in your local area. And to make sure you
don’t miss out on any interesting opportunities! See page 8
for more details.




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Find fun by registering for our
email newsletter
Make sure you don’t miss out on any new developments from
eDine either. New participating venues are joining the eDine
program every day, so register now for our email newsletter
and stay up-to-date with all of the latest discounts. To register,
just visit www.anz.com/anzedine



Before you find fun,
read this carefully
1. Dining out
• eDine entitles the eDine member to discounts at
    participating restaurants throughout Australia and
    New Zealand. Participating restaurants are listed at the
    eDine website www.anz.com/anzedine
• To receive your discount at a participating restaurant, you
    must pay for your meal using your ANZ credit card and
    present your eDine card with the Frequent Values™ by
    On-Line Entertainment™ logo.
• On presentation of your eDine card at a participating
    restaurant, the restaurant will deduct 20% off your total bill
    (up to a maximum deduction of $25), including alcohol.
    The balance of the bill after making the deduction will be
    charged to your ANZ credit card.




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• Only one eDine card may be used per table/party, with one
  bill for the table/party (i.e. not separate bills). Before your bill
  is totalled, present your eDine card to your server. Your
  eDine card may be used on repeat visits. All restaurant offers
  are dine-in only unless otherwise stated.
• If a restaurant does not accept credit cards, you are still
  entitled to use your eDine card.
• ANZ is not responsible for restaurants that are unavailable
  for bookings or for any complaints regarding the standard
  of food or service at the restaurant.

2. Accommodation
• eDine entitles the eDine member to a discount of up to
  50% off the rack rate at participating hotels throughout
  Australia and New Zealand. Participating hotels are listed
  at the eDine website www.anz.com/anzedine
• Participating hotels have a selected number of rooms that
  are available to you on the Entertainment rate. You must
  make a reservation with the hotel prior to checking in. Just
  call the hotel on the number listed, ask for reservations, and
  identify yourself as an Entertainment™ member. Be sure to
  get confirmation of your discounted room rate and secure
  a reference number for your booking.
• Present your eDine card displaying the Frequent Values™
  by On-Line Entertainment™ logo upon check-in at reception.
  The card may be used for the date(s) you have confirmed
  in advance.
• Before confirming your reservation, make sure you
  understand the hotel’s policy on advance deposits,
  cancellations and guaranteeing late arrival. Frequent Values™




                                                                         5
    by On-Line Entertainment™ has no control over each hotel’s
    management policies.
• Some hotels have a minimum night stay requirement for
    all bookings made during peak seasonal periods. This
    requirement may also apply to Frequent Values™ by On-Line
    Entertainment™ members.
• Frequent Values™ by On-Line Entertainment™ rates are not
    valid in conjunction with short-term internet deals offered
    on third party accommodation and travel websites.
• Block out times may apply at selected hotels during peak
    seasons and special event periods.
• Since hotels participate on an individual basis, you must
    book directly with the specific hotel. If a hotel is part of a
    chain, do not call the central reservation free-call number
    unless specified.
• Hotels may discount only one room per eDine membership
    per night. Membership cards are not transferable.
• The discount of up to 50% applies to the hotel’s rack rate
    (the hotel’s non-discounted rate that all other rates are
    discounted from), based on single or double occupancy.
    If you have additional people in your room, an extra person
    charge may apply.
• The up to 50% discount off rack rate is valid for one room
    only. The discount does not apply to special packages,
    seasonal, group or convention rates or travel agency bookings
    and may not be combined with other discount programs.
• As hotels offer a variety of rates and packages, it is important
    to identify yourself as an Entertainment™ member before

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  making the reservations. An advance reservation must
  be made.
• Hotels may offer their own promotional rates. These rates
  are short-term specials available to the general public during
  temporary or traditionally low periods. If these rates are the
  same or lower than those with your up to 50% discount off
  the rack rate, you will receive 10% off the promotional room,
  or package rate at time of booking, subject to availability.
• The Frequent Values™ by On-Line Entertainment™ rate
  is available for a selected number of rooms at each hotel
  or until a participating hotel expects to reach a level of
  occupancy whereby they can no longer accept any further
  discounted bookings, including the Frequent Values™ by
  On-Line Entertainment™ rate. If you choose to travel during
  a busy season, you may find that the discount is restricted
  because of availability or may not be available every night
  of your stay.
• A hotel’s projection for occupancy may change. If you
  cannot confirm your Frequent Values™ by On-Line
  Entertainment™ discount, you may wish to call back at
  a time closer to your travel date, or check other hotels
  in the area.
• Due to limited availability, ‘any room’ may exclude suites,
  concierge or premium rooms.
• Most hotels accept reservations at any point prior to arrival.
  Some, however, only allow reservations to be made within
  30 days of the date of arrival. These hotels are indicated on
  the website as ‘R 30’.
• Day or seasonal restrictions - some hotels may have times
  when they are unable to accept a Frequent Values™ by




                                                                   7
    On-Line Entertainment™ rate booking. Please be aware of
    this when choosing a particular hotel.

3. Attractions, informal dining
   and takeaway
• eDine entitles the eDine member to download vouchers
    for attractions and takeaway chains (on a one voucher
    per person per day basis) from the eDine website
    www.anz.com/anzedine
• To download vouchers press the ‘print voucher’ button
    found next to the offer. Only the original printed voucher
    may be used and may not be duplicated.
• Print the voucher from the eDine website, then present the
    voucher to obtain your deduction. Carefully read each
    voucher before using it. Offers apply only to the items and
    terms specified on the voucher.
• Vouchers may not be traded and are not transferable.
    Vouchers are only valid for four weeks from date of printing.

4. Retail and other Services
• Read each offer carefully, and present either your eDine card
    or voucher depending on the service.

5. When your eDine offers are valid
• All offers can be used anytime during regular business hours.
    Subject to terms and conditions.




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6. Exclusive offers
• Online eDine offers are exclusive and may not be combined
  with other discount dining programs. If in doubt, please
  check with the establishment before using.

7. Important things to know about
   your membership
• The eDine card is only for the use of the eDine member.
  The eDine member is the primary cardholder or account
  holder whose name appears on the eDine card and who
  has paid the relevant membership fee.
• The eDine card or membership is not transferable. The
  eDine card cannot be used by additional cardholders unless
  accompanied by the eDine member.
• ANZ can end your eDine membership at any time by giving
  you at least 30 days notice. If ANZ does so, and you have
  paid an eDine membership fee, they will refund a pro-rated
  portion of the membership fee.
• You can end your eDine membership at any time by
  advising ANZ on 1300 131 026. If you do so within one
  month of the eDine membership fee being debited from
  your credit card account, you are entitled to a full refund of
  the fee, but otherwise the fee is non-refundable. On ceasing
  to be an eDine member, you must destroy the eDine card
  by cutting it in half.

8. Participating venues
• For the most up to date listing of participating venues,
  refer to the website www.anz.com/anzedine




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• Full access to the eDine website and downloadable
     vouchers is only possible when you enter the serial number
     printed on your eDine card.
• The list and number of participating venues may vary from
     time to time without notice.

9. Fees
• eDine membership is available for a fee of $35 per annum
     inclusive of GST, charged to your ANZ credit card account.
     The fee will be debited annually, unless you advise us before it
     is debited that you no longer wish to remain an eDine member.

10. Other things you should know about
    your membership
• If you lose your eDine card, please contact ANZ on
     1300 131 026 and request a new card. The replacement
     eDine card will be issued within 20 business days.
• ANZ may amend these terms and conditions at any time.

11. eDine’s guarantee to you
• ANZ works with Entertainment Publications of Australia
     Pty Ltd to bring you the best available offers in leisure and
     lifestyle. You can be confident in using your eDine card
     at any of the participating venues featured on the eDine
     website www.anz.com/anzedine
• In the unlikely event that you do not receive your deduction,
     please retain your receipt and call Entertainment™
     on 1800 008 553.
For more information call 1300 131 026 or visit www.anz.com
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12. About Entertainment™
Frequent Values™, Online Entertainment™ and Entertainment™
are trademarks of Entertainment Publications Inc. The barter,
trade, sale, purchase, or transfer for compensation of your
Frequent Values™ card or vouchers by any person or entity,
including but not limited to travel services, travel providers
and printers, publishers, and distributors of this product is
strictly prohibited unless expressly authorised by Entertainment
Publications of Australia Pty, Ltd. This product, and its vouchers
are intended for non-profit use by the individual purchaser
of this product.
Additionally, the use of this product or any of its vouchers
for advertising purposes, in any form or fashion is strictly
prohibited. Any use of a voucher in violation with the Rules
will render the voucher void and violators will be prosecuted.
Vouchers may not be reproduced and are void where
prohibited, taxed or restricted by law.
Entertainment Publications of Australia Pty. Ltd. and/or
its parent or subsidiaries will not be responsible if any
establishment breaches its contract or refuses to accept
cards/vouchers; however, we will use our best efforts to secure
compliance. Entertainment Publications of Australia Pty, Ltd
and/or its parent or subsidiaries will not be responsible in the
event of acts of God, fire, casualties, strike or other events
beyond its control.




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Description: All you need to know to find fun - 2009 terms and conditions booklet