Dennis Joseph McGillicuddy by sofiaie


									                                              Dennis Joseph McGillicuddy
                                           40 Groton Harvard Road, Ayer, MA 01432
                                        978-772-0099 / Email:

Energetic, proficient and competent System Administrator with 24 years of Information Technology experience in corporate and
government organizations. Successfully setup, integrated and maintained Local Area Networks. Skilled in Systems Administration
of multiple Unix/Linux/Windows operating systems as well as Web Design and Development

EXPERIENCE                System Administrator                 Project Manager – IT Dept.         GIS Coordinator
                          Network Support Engineer             Webmaster                          SW Acquisition Specialist
                          Network Engineer                     Pre-Sales Help Desk Engineer       Inbound Sales Rep

TECHNICAL SKILLS          System Administration
                          Redhat Linux Version ES 3            HP-UX                     Tru64
                          Solaris Version 8                    FreeBSD Version 4.7       Windows - NT, W2000, XP
                          Cisco LAN/WAN Routing                Legato Networker          Apache Web Server

                          Programming, Web Development and Related Software
                          PERL                              HTML                      Shellscripting - Korn, Bourne, C
                          Dreamweaver                       Adobe Photoshop           Homesite
                          Flash                             Paintshop Pro             Visio
                          MS Project                        Tivoli                    Remedy
                          MS Office (Excel, Word, PowerPoint, Access, FrontPage, Outlook, Internet Explorer)

                          Technical Writing     IT Related Published Articles; HOWTO and Procedural web pages and documents.

                          Hardware Platforms HP360/380 Proliant (RAID)          HP/ Compaq Hard Disk/Tape Robot Towers
                                             SUN SPARC/Blade                    Many brands of PCs/Laptops

                          PC/Server Building Setup, maintain and repair. Printer setup, networking and repair.

EDUCATION                 MS Communications, Boston University         BS Information Technology, Univ. Massachusetts
                          BA Art, Univ. Massachusetts                  BS Wood Science and Technology, Univ. Massachusetts

CERTIFICATION             Professional Investigation                   Boston University (May 2007)
                          Web Design & Development                     University of Massachusetts
                          Cisco Certified Network Associate            Boston University
                          Unix System Administration                   Boston University
                          Banyan Network Specialist                    Banyan Network Systems
                          Microsoft Certified Product Specialist       Microsoft Corp.

SECURITY                  Current Clearance:                           Interim Secret
CLEARANCE                 Clearance held in the past:                  Secret and Confidential

Software Acquisition Specialist – DCMA, 350 Lowell St., Andover, MA – 1/8/07 to Present
     The Defense Contract Management Agency (DCMA) is a U.S. Federal DOD Agency that overseas large scale contracts
     between the Department of Defense and commercial contractors for producing military and non-military products for the U.S.
     Government. Member of a six person team overseeing two major contracts between the Raytheon Corporation and the U.S.
     Army. Responsible for ensuring that the work being performed by Contractor is in compliance with the regulations and policies
     of the US Government as well to make sure that the number of closed Software Trouble Reports meet the measurement
     metrics set by Contractor and agreed to by the Federal Government. Currently in training and working towards Level 1
     Acquisition Specialist Certification. Security Classification currently held: Interim Secret.

Software Systems Engineer/System Administrator –Deluxe – 12 South Street, Townsend, MA 01469 - 12/29/03 – 12/22/06
     NEBS/Deluxe is global Printing Company. Member of a 15 person engineering team that installs and supports Digital Printing
     Technology. Build and maintain Redhat Linux & FreeBSD Unix servers that integrate with the Xerox Digital DocuPrint
     Systems. This includes installing Redhat Enterprise v3 Linux Operating System and proprietary web based applications on HP
     DL360 Servers; Connecting them to the Deluxe LAN/WAN environment; Integrating the Xerox Network Printing Service
     systems (Solaris 8 OS) to the Deluxe printing environment, which includes FreeBSD Unix Servers. This operation saves the
     company hundreds of thousands of dollars per year. Re-design and maintain Engineering Web Server. Use Remedy for
     technical support ticket management.

Inbound Sales Rep - NEBS/Deluxe - 9/2002 - 12/28/03 – 500 Main Street, Groton, MA
     Member of 80 person inbound sales force. Receive inbound sales calls in call center and provide 100% satisfaction guarantee
     or their money back on products and services such as checks, software, Point of Sales systems, business forms and work
     clothes. Brought in over $250, 000 per year in sales. Assisted Corporate Help Desk in answering and tracking calls for
     computer/telecomm problems on Tivoli Help Desk Management System. Troubleshoot local computer problems of sales reps.

Seeking employment 9/2001 to 9/2002

System Administrator - Compaq Corporation - (Contract through EDP) – 9/14/00 - 9/14/01 - 103 Taylor St., Littleton, MA -
     Member of 18 person Networking Operations Center (NOC) team for monitoring application servers world-wide.
     * Monitored, analyzed, diagnosed and resolved system issues on servers tied into the NOC. Operating Systems worked on
     included Tru64 Unix, Redhat Linux, and MS Windows NT/2000. Troubleshooting included Cluster/Storageworks Tru64
     systems using Legato Networker.
     * Setup Linux network with Internet access; functioned as Webmaster for NE Technical Operations NOC Group; provided Unix
     and HTML training; created Access97 database of related problems.
     * Documented procedures for resolving system problems and created web pages for each on the NOC internal website.
     * Worked with local and international systems, and database and network administrators to resolve problems on mission
     critical and security issues.

Network Support Engineer - Lucent Technologies – Fairbanks Blvd., Marlborough, MA 3/27/00 - 9/8/00
    Member of a 12 person Engineering Technical Support Team for Lucent's Applicaion Servers world-wide.
    Diagnosed and resolved system issues for customers of Lucent (Stratus) Continuum series Unix Systems. This included
    installation and configuration of Fault Tolerant Systems with Veritas Volume Manager on HP-UX and FTX Operating Systems.
    Provided setup and maintenance of personal Intranet site.

Pre-Sales Help Desk Engineer - Nortel Networks, 600 Technology Park Dr., Billerica, MA 01821– 7/8/99 – 3/24/00
     Member of a 10 person engineering sales help desk team for Nortel's Networking equipment.
     Answered calls from Sales Engineers and Corporate Systems Engineers worldwide, and performed research on
     specifications, internetworking, pricing and availability, and technical features of all Nortel data products. Developed web page
     for accessing product information.

Seeking employment 2-19-99 to 7-8-99

Project Manager – IT Department - Harvard Pilgrim Health Care, Hayden Ave., Lexington, MA - 9/15/98 – 2/12/99
     Member of a 6 person IT Project Management team to providing support to the Medical community.
     Managed 10+ people in the moving of 5 - 150 staff members. Worked with Direct Real Estate Planners, Desktop, LAN, WAN,
     wiring contractors and other professionals in overcoming obstacles and meeting deadlines. Developed and maintained scope,
     statement of work, cost estimates, project plans, schedules, and status reports. Developed MS Access 97 Database for
     project data storage and status reports. Developed Web page for project documentation.

Project Manager – IT Department - Cross Country Automotive Services, Mystic Valley Pkwy.,Medford, MA - 2/15/98 – 7/17/98
     Member of 8 person Project Management team providing technical support to a OnStar-like call center.
     Directed the implementation and operation of Intelligent Transportation Systems. This included computer networking
     (LAN/WAN), defining and organizing functional requirements, and using GIS/GPS devices and applications. Oversaw 8 call
     center personnel; implemented Windows NT4.0; interacted with Client Executives regarding progress; wrote status reports,
     project plans, and functional requirements.

Project Manager – IT Department - IBM, at Lucent Technologies Osgood St., N. Andover, MA - (Contract) 3/1/98 - 11/22/98
     Member 15 person IBM PC Rollout team. Directed the Rollout of 2000 PCs within Lucent that included MS Exchange,
     Windows 95 and NT. Provided direct Supervision of 3 MS Exchange installers. Coordinated efforts of 15 Windows 95/NT
     installers. Developed project plans with MS Project and Visio. Improved the quality and speed of the
     implementation/deployment process.

Network Engineer - Trellis Network Services – Turnpike Road, Southborough, MA - 4/6/96 - 1/10/97
    Member of 10 person IT & Networking Consulting Team. Responsible for computer networking (LAN) projects that included
    network analysis and design, performance improvements, implementation and integration at customers' sites. Responsibilities
    included Banyan Vines Network administration, Windows 3.X/W95 client setup, Network General Sniffer analysis on LANs,
    and 3Com Switch & Bridge installation. Provided TCP/IP & Internet support and NT 4.0 server setup.

Unix System Administrator & GIS Coordinator - U.S. Army Corps of Engineers – 696 Virginia Rd., Concord, MA 1/2/90- 4/6/96
     Member of 20 person Tech. Support team proving IT & Networking services to approximately 700 users. Managed the SUN
     UNIX network to support the Geographic Information Systems user community. Backup System Administrator for Novell
     Network. Responsibilities included SUN OS/Solaris System Administration (includes TCP/IP, YP/NIS, DNS and Internet);
     integration of UNIX and PC workstations on SUN and Novell Ethernet networks; CCMail Postmaster/Administrator.
     Confidential Security Clearance.

US Naval Computer & Telecomm. Station - Unix Systems Admin./Project Manager - Newport Naval Station, Newport, RI -
1/2/86 - 1/1/90
     Systems Administrator/Project Manager for an AT&T 3B2/600G Unix system on an Ethernet LAN. Secret Security Clearance.

Naval Architect Technician - Supervisor of Shipbuilding, US NAVY – 495 Summer Street, Boston, MA - 6/1983 - 1/1986
Computer Aided Drafting of US Navy Ships for ship fittings and structures. This included wooden and metal ships. Secret Security

Webmaster - Volunteer work - 1996 - 2005
   * Administrator for Communications Committee's Website at
   * Created and maintained website using HTML programming language.
   * Created, incorporating HTML and JavaScript programming.

Photography Instructor - Massassoit Community College, Massassoit Blvd., Brockton, MA 1981-1983
    Instruct College students in Black and White photography including developing in the lab. (Part-time evenings)

Part-time Activities:
      Volunteer Member of Ayer Communications Committee.
      Repaired PCs and donated to non-profit organizations.

To top