Wardens Newsletter Jan 2010_Layout 1 10/02/2010 13:55 Page 1 COMMUNITY WARDENS’ WORK COMMUNITY WARDEN news February 2010 Results of the Community Warden Survey Declan Moody Jonathan Logan Carol McClung Gareth Jones Jay Blackwood Sue Long Dawn White Drew Allardice Jacqui Averis What difference have the Survey says Your Community Wardens made comments Community in your neighbourhood? Residents gave many examples given of how the community wardens had made Wardens are valued a difference in each of their areas. Here are a few examples: • Bracklesham & East Wittering Overall, what do you think of “ I would hate to see all the good the wardens have done go to waste. We could not go back “The wall in front of my house our service? to living with the hassle and had fallen onto the pavement. My warden came and cleared the pavement which was excellent service.” • Partners felt that there was less graffiti; litter; dumping; abandoned cars and dog fouling. trouble again. ” How promptly did your warden respond to your • 87% felt that the community had benefited request for help? from the wardens and 93% felt that wardens should continue to work in their • Chichester East & Whyke “My warden helped me with problems with my neighbour area. • 86% felt that the community was safer “ The wardens are always friendly and helpful and very much part of the community. More than 5 days (3.7%) Within 5 days (6.7%) Same day than a year ago and 77% thought that (55.6%) and gave me support during court proceedings He also helped me to find a new home. there was less anti-social behaviour. • Residents thought that of those who had seen a warden at least once in the last ” Within 2 days (34%) year, most (72%) had seen them out on patrol on foot. • Selsey “The library fire exit was blocked by a vehicle. My • Over half of respondents had contacted their wardens at least once in the last year. “ Community Wardens listen and help both adults and the youths, who they talk to and A recent survey by Chichester District from Bracklesham said, “This has Your Top Five Neighbourhood Concerns warden had it removed within • Most who had contacted their warden said Council shows that nearly 90% of become a much happier place for us to help – not ignore them. • Speeding and Parking they found it very easy to reach them. ” 15 minutes of reporting it.” residents living in Chichester, Tangmere, live, thanks to our Community Warden. • Anti-social behaviour • Over half of issues raised with the Oving, Bracklesham, Selsey and It’s good to know that, should we have wardens were dealt with in the same day. Midhurst value the work of their trouble again in the future, we have him • Litter and Rubbish community wardens. While 96.5% of to turn to.” • Dogs (nuisance, noise and mess) • Nearly 47% rated the wardens as being residents polled felt that wardens • Tangmere & Oving If you would like a copy of the full very effective in dealing with the issues should continue working in their area. Nearly 80% of residents found their • Problem neighbours “Our wardens work in schools report on the survey findings please they raised. Community Wardens to be ‘very with children on internet visit the wardens websites at (While speeding and parking safety has been very helpful • 64% felt that their wardens had identified www.communitywardens.org.uk As one resident from Chichester effective’ (46.5%) or ‘effective’ (32.6%) issues are main concern across most of residents’ concerns and commented, “Our Community wardens at dealing with issues ranging from all of the areas, problems with to me as a parent.” problems. have identified and tackled most of the petty crime and anti-social behaviour - dogs and litter rated higher in problems that really concern residents to problem neighbours, litter and Selsey and Bracklesham.) in this neighbourhood.” While another graffiti. HOME DELIVERY If you have email access and would like to receive our newsletter electronically just visit one of our websites: www.communitywardens.org.uk and click on the newsletter button. Inside: Residents tell us what they think – survey results Designed by Chichester District Council Available in large print format Wardens Newsletter Jan 2010_Layout 1 10/02/2010 13:57 Page 3 RESULTS OF THE COMMUNITY WARDENS’ SURVEY Community Why did we carry out an Warden evaluation of the Wardens Service Background Work? The main purpose of the study was to In January 2005, the Chichester District Council set up a two year make sure that the wardens are pilot to tackle anti-social behaviour, addressing the needs of your graffiti, fly tipping and community. We also wanted to find Awards neighbourhood issues in specific out what you think about the service areas of need in the district. These and its impact on your neighbourhood. included Chichester East & Whyke, Selsey and Tangmere, Boxgrove and How was the survey carried out? Oving. Community Wardens sent out over 1,500 • Home Office national ‘Respect Award • New Start Magazine - Chichester & questionnaires to households across The aim of the pilot was to establish for Taking a Stand’ Winner - 2007 District Junior Wardens are cited as the five warden areas. These include the viability of service and the impact ‘best practice’ - 2007 Chichester, Midhurst, Selsey, • South East Regional Community it could have on improving Bracklesham & East Wittering and Warden Team of the Year 2007 • Government Office of the South East communities and making them safer. Tangmere & Oving. (GOSE) - Chichester & District Junior Following a successful evaluation at • Neighbourhood Training Resource Wardens cited as ‘best practice’ - Who responded to the survey? the end of the two years and Centre South East Warden 2006 A total of 434 residents responded to “The wardens came to our “My kids have been involved with additional financial support from ‘Outstanding Achievement of the other councils and partner agencies; Year’ Highly Commended - 2009 • New Start Magazine list Chichester & the survey, a response rate of 28.9%. assistance when I reported people the football and paintballing days selling manure to my 96 year old out. I’d like to thank Jon for taking the scheme was extended until District Junior Warden project in the • 21% of respondents were aged 65-74 • NTRC South East Warden ‘Working neighbour.” my son and his friends aside and March 2007. National Top 100 Community • Bracklesham had the highest number with Vulnerable People’ Highly giving them time which has made a Projects of the last ten years – of responses from the 16 and under In June 2007, the service expanded to Commended - 2009 2008. huge difference in their behaviour.” age group – 12.6% Where have the Community Wardens cover Bracklesham and East Wittering • Chichester had the highest response made the biggest impact? and, following a second positive from 45-54 age group – 25.9% • The Environment review and evaluation, extended to • Feeling Safe • 152 respondents were male (35%) Community Wardens made a total of Midhurst in November 2008. The introduction of the Warden Service, What service does • 260 respondents were female (59.9%) (22 not stated) alongside current policing levels, has 77 trips to collect and dispose of fly-tipping, following ‘tip-offs’ from the had a major impact on reducing the a Community • Tangmere & Oving returned the highest number of responses amount of criminal damage in the areas public. This amounts to a total of 5.4 metric tonnes of fly-tipping collected they patrol. Police figures have shown Warden provide? on average a 29% drop in criminal during the period April 2008 – April 2009. damage figures for Chichester, Selsey, Your Community Warden is a daily Tangmere and Oving, since the wardens presence in your neighbourhood. began patrolling. “Our wardens are brilliant. They help Wardens spend 80% of their time, with everything … it’s reassuring to out on patrol - talking to residents, “I don’t think I would feel as safe see them around and they even pick identifying problems, tackling without the two wardens being Drew up rubbish in the park!” anti-social behaviour and environmental around for everyone.” crime and gathering information. • Improving Communities Their purpose is to: • Anti-social behaviour 89% of residents who responded said Over half of all respondents felt that the that the wardens had benefited their • Make residents feel safer, especially wardens had been effective at tackling community. those who are vulnerable; anti-social behaviour, with Chichester • Keep the environment clean and tidy; “The wardens are always friendly and being highlighted as being ’very “If they were not around things would • Deter crime; and helpful and very much part of the effective’. The Chichester Wardens’ go backwards. Trouble would start • Help communities become safer, community.” work running projects with teenagers to help keep them off the street, was also again and it would be a nightmare.” stronger and more confident. commended.