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					Wardens Newsletter Jan 2010_Layout 1 10/02/2010 13:55 Page 1




      COMMUNITY WARDENS’ WORK                                                                                                                                     COMMUNITY WARDEN
                                                                                                                                                                  news
                                                                                                                                                                  February 2010

                                                                                                                                                                  Results of the Community Warden Survey
 Declan Moody           Jonathan Logan          Carol McClung   Gareth Jones   Jay Blackwood     Sue Long       Dawn White      Drew Allardice    Jacqui Averis




      What difference have the                                                                                                                                    Survey says
                                                                                                                 Your
      Community Wardens made                                                                                     comments                                         Community
      in your neighbourhood?
      Residents gave many examples given of how the community wardens had made                                                                                    Wardens are valued
      a difference in each of their areas. Here are a few examples:

        • Bracklesham & East Wittering                      Overall, what do you think of                       “     I would hate to see all the
                                                                                                                good the wardens have done go
                                                                                                                to waste. We could not go back
          “The wall in front of my house                    our service?                                        to living with the hassle and
          had fallen onto the pavement.
          My warden came and cleared
          the pavement which was
          excellent service.”
                                                            • Partners felt that there was less graffiti;
                                                              litter; dumping; abandoned cars and dog
                                                              fouling.
                                                                                                                trouble again.
                                                                                                                                                  ”                                                                                                       How promptly did your
                                                                                                                                                                                                                                                          warden respond to your
                                                            • 87% felt that the community had benefited                                                                                                                                                   request for help?
                                                              from the wardens and 93% felt that
                                                              wardens should continue to work in their
        • Chichester East & Whyke
          “My warden helped me with
          problems with my neighbour
                                                              area.
                                                            • 86% felt that the community was safer
                                                                                                                “    The wardens are always
                                                                                                                friendly and helpful and very
                                                                                                                much part of the community.
                                                                                                                                                                                                                                                          More than 5 days
                                                                                                                                                                                                                                                                    (3.7%)
                                                                                                                                                                                                                                                             Within 5 days
                                                                                                                                                                                                                                                                    (6.7%)
                                                                                                                                                                                                                                                                                       Same day
                                                              than a year ago and 77% thought that                                                                                                                                                                                     (55.6%)
          and gave me support during
          court proceedings He also
          helped me to find a new home.
                                                              there was less anti-social behaviour.
                                                            • Residents thought that of those who had
                                                              seen a warden at least once in the last
                                                                                                                                                  ”                                                                                                          Within 2 days
                                                                                                                                                                                                                                                                    (34%)




                                                              year, most (72%) had seen them out on
                                                              patrol on foot.
        • Selsey
          “The library fire exit was
          blocked by a vehicle. My
                                                            • Over half of respondents had contacted
                                                              their wardens at least once in the last year.     “   Community Wardens listen
                                                                                                                and help both adults and the
                                                                                                                youths, who they talk to and
                                                                                                                                                                  A recent survey by Chichester District      from Bracklesham said, “This has
                                                                                                                                                                                                                                                          Your Top Five
                                                                                                                                                                                                                                                          Neighbourhood Concerns
          warden had it removed within                      • Most who had contacted their warden said                                                            Council shows that nearly 90% of            become a much happier place for us to
                                                                                                                help – not ignore them.                                                                                                                   • Speeding and Parking
                                                              they found it very easy to reach them.

                                                                                                                                                  ”
          15 minutes of reporting it.”                                                                                                                            residents living in Chichester, Tangmere,   live, thanks to our Community Warden.
                                                                                                                                                                                                                                                          • Anti-social behaviour
                                                            • Over half of issues raised with the                                                                 Oving, Bracklesham, Selsey and              It’s good to know that, should we have
                                                              wardens were dealt with in the same day.                                                            Midhurst value the work of their            trouble again in the future, we have him    • Litter and Rubbish
                                                                                                                                                                  community wardens. While 96.5% of           to turn to.”                                • Dogs (nuisance, noise and mess)
                                                            • Nearly 47% rated the wardens as being                                                               residents polled felt that wardens
       • Tangmere & Oving                                                                                      If you would like a copy of the full
                                                              very effective in dealing with the issues                                                           should continue working in their area.      Nearly 80% of residents found their         • Problem neighbours
         “Our wardens work in schools                                                                          report on the survey findings please
                                                              they raised.                                                                                                                                    Community Wardens to be ‘very
         with children on internet                                                                             visit the wardens websites at                                                                                                              (While speeding and parking
         safety has been very helpful                       • 64% felt that their wardens had identified       www.communitywardens.org.uk                        As one resident from Chichester             effective’ (46.5%) or ‘effective’ (32.6%)   issues are main concern across
                                                              most of residents’ concerns and                                                                     commented, “Our Community wardens           at dealing with issues ranging from         all of the areas, problems with
         to me as a parent.”
                                                              problems.                                                                                           have identified and tackled most of the     petty crime and anti-social behaviour -     dogs and litter rated higher in
                                                                                                                                                                  problems that really concern residents      to problem neighbours, litter and           Selsey and Bracklesham.)
                                                                                                                                                                  in this neighbourhood.” While another       graffiti.

                               HOME DELIVERY
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                               www.communitywardens.org.uk and click on the newsletter button.                                                                                Inside: Residents tell us what they think – survey results
      Designed by Chichester District Council
                                                                                                            Available in large print format
Wardens Newsletter Jan 2010_Layout 1 10/02/2010 13:57 Page 3




      RESULTS OF THE COMMUNITY WARDENS’ SURVEY
      Community                                                                                                                          Why did we carry out an
      Warden                                                                                                                             evaluation of the Wardens
      Service
      Background                                                                                                                         Work?
                                                                                                                                         The main purpose of the study was to
      In January 2005, the Chichester
      District Council set up a two year                                                                                                 make sure that the wardens are
      pilot to tackle anti-social behaviour,                                                                                             addressing the needs of your
      graffiti, fly tipping and                                                                                                          community. We also wanted to find


                                                     Awards
      neighbourhood issues in specific                                                                                                   out what you think about the service
      areas of need in the district. These                                                                                               and its impact on your neighbourhood.
      included Chichester East & Whyke,
      Selsey and Tangmere, Boxgrove and                                                                                                  How was the survey carried out?
      Oving.                                                                                                                             Community Wardens sent out over 1,500
                                                     • Home Office national ‘Respect Award     • New Start Magazine - Chichester &       questionnaires to households across
      The aim of the pilot was to establish            for Taking a Stand’ Winner - 2007         District Junior Wardens are cited as    the five warden areas. These include
      the viability of service and the impact                                                    ‘best practice’ - 2007                  Chichester, Midhurst, Selsey,
                                                     • South East Regional Community
      it could have on improving                                                                                                         Bracklesham & East Wittering and
                                                       Warden Team of the Year 2007            • Government Office of the South East
      communities and making them safer.                                                                                                 Tangmere & Oving.
                                                                                                 (GOSE) - Chichester & District Junior
      Following a successful evaluation at           • Neighbourhood Training Resource           Wardens cited as ‘best practice’ -      Who responded to the survey?
      the end of the two years and                     Centre South East Warden                  2006                                    A total of 434 residents responded to    “The wardens came to our                      “My kids have been involved with
      additional financial support from                ‘Outstanding Achievement of the
      other councils and partner agencies;             Year’ Highly Commended - 2009           • New Start Magazine list Chichester &    the survey, a response rate of 28.9%.    assistance when I reported people             the football and paintballing days
                                                                                                                                                                                  selling manure to my 96 year old              out. I’d like to thank Jon for taking
      the scheme was extended until                                                              District Junior Warden project in the   • 21% of respondents were aged 65-74
                                                     • NTRC South East Warden ‘Working                                                                                            neighbour.”                                   my son and his friends aside and
      March 2007.                                                                                National Top 100 Community              • Bracklesham had the highest number
                                                       with Vulnerable People’ Highly                                                                                                                                           giving them time which has made a
                                                                                                 Projects of the last ten years –          of responses from the 16 and under
      In June 2007, the service expanded to            Commended - 2009                          2008.                                                                                                                          huge difference in their behaviour.”
                                                                                                                                           age group – 12.6%                     Where have the Community Wardens
      cover Bracklesham and East Wittering
                                                                                                                                         • Chichester had the highest response   made the biggest impact?
      and, following a second positive
                                                                                                                                           from 45-54 age group – 25.9%                                                       • The Environment
      review and evaluation, extended to                                                                                                                                         • Feeling Safe
                                                                                                                                         • 152 respondents were male (35%)                                                    Community Wardens made a total of
      Midhurst in November 2008.                                                                                                                                                 The introduction of the Warden Service,
                                                    What service does                                                                    • 260 respondents were female
                                                                                                                                           (59.9%) (22 not stated)
                                                                                                                                                                                 alongside current policing levels, has       77 trips to collect and dispose of
                                                                                                                                                                                                                              fly-tipping, following ‘tip-offs’ from the
                                                                                                                                                                                 had a major impact on reducing the
                                                    a Community                                                                          • Tangmere & Oving returned the
                                                                                                                                           highest number of responses
                                                                                                                                                                                 amount of criminal damage in the areas       public. This amounts to a total of 5.4
                                                                                                                                                                                                                              metric tonnes of fly-tipping collected
                                                                                                                                                                                 they patrol. Police figures have shown
                                                    Warden provide?                                                                                                              on average a 29% drop in criminal            during the period April 2008 – April
                                                                                                                                                                                                                              2009.
                                                                                                                                                                                 damage figures for Chichester, Selsey,
                                                    Your Community Warden is a daily                                                                                             Tangmere and Oving, since the wardens
                                                    presence in your neighbourhood.                                                                                              began patrolling.                             “Our wardens are brilliant. They help
                                                    Wardens spend 80% of their time,
                                                                                                                                                                                                                               with everything … it’s reassuring to
                                                    out on patrol - talking to residents,                                                                                         “I don’t think I would feel as safe
                                                                                                                                                                                                                               see them around and they even pick
                                                    identifying problems, tackling                                                                                                without the two wardens being
                                                                                                                                                                                                         Drew                  up rubbish in the park!”
                                                    anti-social behaviour and environmental                                                                                       around for everyone.”
                                                    crime and gathering information.
                                                                                                                                                                                                                              • Improving Communities
                                                    Their purpose is to:                                                                                                         • Anti-social behaviour
                                                                                                                                                                                                                              89% of residents who responded said
                                                                                                                                                                                 Over half of all respondents felt that the
                                                                                                                                                                                                                              that the wardens had benefited their
                                                    • Make residents feel safer, especially                                                                                      wardens had been effective at tackling
                                                                                                                                                                                                                              community.
                                                      those who are vulnerable;                                                                                                  anti-social behaviour, with Chichester
                                                    • Keep the environment clean and tidy;    “The wardens are always friendly and                                               being highlighted as being ’very
                                                                                                                                                                                                                               “If they were not around things would
                                                    • Deter crime; and                        helpful and very much part of the                                                  effective’. The Chichester Wardens’
                                                                                                                                                                                                                               go backwards. Trouble would start
                                                    • Help communities become safer,          community.”                                                                        work running projects with teenagers to
                                                                                                                                                                                 help keep them off the street, was also       again and it would be a nightmare.”
                                                      stronger and more confident.
                                                                                                                                                                                 commended.

				
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