Tomorrow’s Health Records
Modular ASP Platform for
Scanning / Indexing
Document Management &
Electronic Health Record
WebEHR Platform Overview
Flexible, scalable, low cost and more.
The mandate for electronic health records has Now after over a dozen years of continuous
been made and the Health Information Manage- improvements, business scaling and day-to-day
ment (HIM) industry has responded. Seamless proven experience, we are proud to have earned
workflow integration through HL-7 interfaces, the reputation as the most reliable ASP platform
speech recognition, electronic signature and in the industry.
online health records have all evolved beyond
emerging technologies - they have become HIPAA compliant and simple to personalize at the
required tools of HITECH act and tomorrow’s user level, the WebEHR platform provides all the
health records. functions, power and reliability you expect but
rarely experience in today’s HIM market - at a
Yet even with various companies offering their fraction of the cost of traditional server-based
versions of such sought after features, substan- solutions.
tial differences in reliability, flexibility, ease of
use, and especially total solution cost still exist. Powerful workflow and work pool management
It is in these practical ways that the FutureNet’s tools, fast and efficient typing platform, highly
WebEHR modular web platform distinguishes visible and flexible document routing - and all
itself. supported with exceptionally easy to understand
As one of the first internet-based Application
Service Provider (ASP) dictation / transcription Improved flexibility and reliability, no hardware
technology companies, FutureNet Technologies expenses, no service contracts, no forced up-
Corporation launched in 1996 to meet the needs grade costs, no cost for unused system modules
of a very large transcription service provider. - those are the advantages that quality ASP
platforms are expected to provide. That’s what
you get and more with the FutureNet WebEHR.
WebEHR Workflow Options
Key Voice Capture Options
HIM System Handheld
The most reliable platform in the industry.
With FutureNet’s WebEHR, physicians can dictate Our dedication to customer service and advanced
in their preferred method, quickly access reports technology delivered through uncomplicated and
via a HIPAA compliant web browser, and then reasonable pricing has earned us long standing
optionally review, edit and sign documents prior reference-able clients, representing some of the
to distribution, either through our application or most recognizable chains and independent
through your existing HIM platform. healthcare institutions across the country.
As a Windows/SQL-based, Internet/intranet ready From small physician practices to large multi-site
platform, the WebEHR modules seamlessly inte- hospital systems and even national medical
grate digital dictation, desktop PC, and traditional transcription service providers with hundreds of
manual transcription functions with optional transcriptionists on staff, the WebEHR platform
speech recognition. helps you easily manage, accurately measure and
Additionally, our optional scanning module can independently verify the cost, quality and turn
enable you to present all of the items found in the around time components of your workflow.
traditional paper folder as an online folder in our
Electronic Health Record (EHR) database.
Additional Output Options
Such no-risk access to state-of-the-art technol-
ogy is just one example of FutureNet’s open book
partnership. We are committed to deliver reliable
technology that makes your job easier, not more
complex. That’s the philosophy behind WebEHR.
That’s what you should expect in Tomorrow’s Fax
Input to WebEHR Hospital Upload
Transcription to HIM
Feeds From Completed
Hospital HIM Report
Digital Workflow QA
Dictation Management Editors
Workflow visibility, security and control.
Unlike server-based technology solutions that FutureNet maintains opposite coast data centers
require access to separate systems for voice in support of the Health eRecord platform - in
capture and workflow management, FutureNet’s southern California near company headquarters
WebEHR delivers comprehensive volume statistics and in Atlanta, Georgia.
along with real-time job status visibility on a
single integrated ASP platform. Each data center serves as the primary location for
daily workflow volumes for specific clients as well
The operations monitor dashboard displays the as the active backup for other locations. Beyond
number of jobs in each stage of the workflow the inherent physical security, back-up generators
process in real-time, making it easy to drill down and redundant infrastructure at each site, ongoing
into any stage and trouble shoot reports that may capacity balancing and site scaling, including
need to be reassigned or reprioritized. Dictation phone line availability, database storage and
job listings also include color coded turn around processing capabilities are closely monitored and
time count down designators, enabling you to managed to ensure the ability to seamlessly
proactively monitor and manage your workflow to migrate daily operations between sites in the
ensure compliance with work type requirements. event of a substantial natural disaster that would
incapacitate any individual location.
Designed with role-based security levels, the
WebEHR platform is HIPAA compliant, providing Real-time database synchronization between
create, edit, distribute and view access audit trails primary and back-up servers is managed through
per document. Additionally, security audits can SmartSyn Pro and all fresh (yet-to-be-transcribed)
be generated by document or by user to identify dictations are automatically copied to backup
each and every action taken. servers in real time.
And whether you compensate transcriptionists, Additional daily database and system configura-
speech recognition editors, and quality control tion backups are generated for each client and
staff members as part of an inhouse department transferred to sister data centers for further
or a multiple account transcription service, the redundancy. Detailed IT development, security
WebEHR production volume pricing tools allow and operating policies and procedures are docu-
you to easily assign your preferred production mented for each site and made available to active
rates and calculation methods by team member company clients.
and role and, especially important for MTSO’s,
manage employee compensation completely
independent from your account billing rates.
Atlanta Data Center
Optional modules for extended functions.
Specific features of the WebEHR platform may be Exceptional IT Infrastructure
supported by other installed HIM systems or
simply not used within particular workflow With Proven Reliability
schemes for a variety of reasons. Accordingly,
the following modules are available for those who
wish to use them but are completely transparent
from the rest of the platform when not in use.
The key for cost effective deployment of speech
recognition is accurately identifying physicians
who will produce accurately recognized voice
files, then seamlessly routing qualified files back
into the normal editing and distribution workflow.
With theWebEHR platform, qualified voice files are
routed from the manual transcription process
into the speech recognition engine the same way
jobs are routed to specific transcriptionists or
work pools. Electronically generated drafts are Although some hospitals manage document
then presented to the speech recognition editing distribution through integrated Electronic Medical
team according to the same workflow manage- Records system, the WebEHR distribution module
ment options available for manual transcription. is also capable of routing documents to a variety
of destinations both inside and outside of the
Edited documents route back into the standard healthcare provider’s network, functions required
distribution module in a way that is indistin- for ARRA funding qualification.
guishable to the physicians for which production
method was used to generate the reports. When supported by a live ADT feed, documents
can literally follow the patient through the hospi-
FutureNet utilizes leading third party speech tal and print at the nurses station closest to the
recognition applications for the voice to text patient‘s room (and/or any other IP addressable
conversion process. Pricing for this option is by printer on the network). Documents can also be
processed volume, with no upfront expenses, faxed or emailed (often the preferred method for
volume requirements, hardware, software, or cc’s) and interfaced with multiple HIM, radiology
maintenance fees. PACS, or other health data repository systems.
Electronic Signature Document Scanning
Upon online acceptance of the document by the Whether you are looking to electronically archive
physician, the WebEHR electronic signature your cold storage paper reports or simply create
module will insert a line of text in the signature electronic versions of what you are now placing
block declaring the document has been electroni- into paper folders, FutureNet’s WebEHR scanning,
cally signed, or alternatively, a scanned image of indexing and distribution application gives you a
the signature along with the electronic signature true Electronic Health Record, presenting online
designating text can be inserted. everything you previously handled as a hard copy.
In either case, once the document is signed, it is Fully integrated with the data repository of the
automatically locked from future edits in accor- platform’s transcribed report database, the
dance with JCAHO regulations. Editing is allowed combined Electronic Health Record satisfies your
prior to signature by the physician or authorized electronic record requirements at a fraction of the
transcription production staff members in a cost of traditional Electronic Medical Record
simple Microsoft Word editor. All access, editing, systems. Ideal for clinics or small hospitals with
signature and distribution activities are controlled limited financial resources, FutureNet’s WebEHR
by security levels and reflected in the audit trails. delivers through a HIPAA compliant web browser.
Tomorrow’s Health Records
The industry’s best workflow visibility.
To effectively control transcription efforts, your Transcription Tools
platform needs to easily manage, accurately Designed as a shell around Microsoft Word, the
measure and be capable of independently verify- WebEHR typing platform is compatible with all
ing the cost, quality and turn around time details word expanders and medical dictionary programs
of your workflow. FutureNet’s WebEHR manage- that work with Word. Editing functions, including
ment and reporting tools do that and more those for speech recognized documents, are also
through a common integrated database that completed within the Microsoft Word program.
manages jobs from digital voice capture through
electronic distribution of the completed report. While typing all traditional transcription support
functions, such as patient or physician searches,
Dictation Management can be initiated with function key combinations,
The WebEHR digital dictation module displays virtually eliminating mouse use. Report informa-
either pending or completed voice files sorted by tion screens (automatically pre-populated with all
job number, work type, medical record number, of the received voice file and ADT data) display
dictator ID or name. Pending voice files are color when opening and closing jobs, providing the
coded to reflect remaining available time by work transcriptionists the opportunity to review, vali-
type TAT and can be reprioritized or reassigned date and/or update system data as necessary
to different work pools or MT’s with the click of based on the dictation.
the mouse. Historical voice files are stored for
Compatible with Windows 98 or newer operating
six to twelve months, depending on volume.
systems (including Windows VISTA), the WebEHR
Transcription Management typing module utilizes a standard nine pin or USB
foot pedal supported by virtually any sound card
Transcribed reports, including those awaiting
connected to speakers or headphones.
editing, electronic signature and/or distribution,
are accessible through an easy to use search Workflow Dashboard
function that can be customized by user to reflect
The WebEHR operation monitor provides a real-
the typical report data available to them when
time dashboard view of your transcription
conducting searches (such as date range, patient
workflow for exceptional volume visibility and
name, dictator, medical record number, etc.).
process control. The top level view displays a
Those with appropriate security levels can review,
break down by department (or by accounts for
edit (prior to signature) or distribute documents
MTSO’s) for the number of pending dictations,
as necessary, including the release of jobs await-
jobs currently being transcribed, jobs assigned to
ing QA to satisfy the requests of the dictators.
speech recognition, reports awaiting QA, reports
Administrative Support Tools currently being reviewed in QA, and completed
jobs queued to upload into the assigned HIM
Beyond the basic user, physician, security level,
system or other distribution channel.
work type, and pooling list maintenance adminis-
trative functions, the WebEHR platform has an Tallies of jobs displayed on the top level view
easy to use doctor’s normal template generator which are out of turn around time are highlighted
and distribution logic module that allows you to and link to detailed lists that identify the specific
customize completed report routing by physician job numbers, work types, associated dictator ID’s
and work type. and current workflow stage of each job. This
single click access to problem job details enables
Designated administrators are able to define and
administrators to efficiently monitor their overall
manage multi-layered signature, fax, email, print
workflow volumes and reassign production
and distribution schemes such as those required
efforts to trouble areas as needed.
by many teaching hospitals. Additional workflow
logic controls allow for multiple layers of editing,
often applied when working with inexperienced
QA team members or offshore labor sources.
Exceptional cost, quality and TAT control.
Cost Control Turn Around Time Control
Independent volume calculation and pay rate Beyond the standard turn around time settings,
assignment tools for transcriptionists and editors tracking and reporting by work types, the WebEHR
(and account billing rates for MTSO’s) enable platform includes distinctive controls that, for
system managers to straightforwardly compen- example, can exclude specific documents from
sate team members according to their differing overall TAT statistics. These exclusions can be
roles and calibrate production measurements. for extremely difficult dictators or jobs that are
miscoded during dictation, necessitating extra
Configurable for Visual Black Character, 65-
steps that transcriptionists have no control over.
Character Net (or other line length), gross line,
Additionally, screens and/or reports with tallies of
page, or by report, measurements can include or
out of time jobs all link to detailed listing views
exclude headers and footers or limit their credit
for further analysis and efficient follow through.
to first page only. And since the WebEHR typing
platform is based on Microsoft Word, calculations Electronic Health Record
can be verified under Word’s Tools menu bar.
The online repository for all your transcribed
reports and scanned images (if the document
Quality Control imaging option is used), the WebEHR electronic
A random sampling of each transcriptionist’s
health record database can function as your
reports can be directed into the editing pool
paperless chart room. Internet accessible, secure
based on a variable percentage of their overall
and updated in real-time as transcribed reports
production volume or transcriptionists can manu-
are completed, the WebEHR patient chart offers
ally direct reports for editing along with notes to
an extremely low cost yet practical alternative to
the editor for what needs attention.
full blown electronic medical record EMR systems.
In editing mode, file markers sync the cursor
position with the voice file location so editors can And More...
efficiently jump between defined trouble areas. Transcriptionist and editor productivity measure-
ment tools; deficiency reports (to be dictated,
Unique reporting functions also enable autho- transcribed or signed, failed import or fax, etc.);
rized users to review quality based on overall HIPAA audits by user or document, and much
workflow sorting variables (date range, dictator more. Contact us today to upgrade your dicta-
ID, transcriptionist or editor, etc.) and directly tion, transcription and document imaging to
compare the before and after iterations of the FutureNet’s WebEHR: Tomorrow’s Health Records.
edited documents at the detail level.
Dictation / Transcription / Scanning / SR / EHR
Tomorrow’s Health Records
Meet the industry’s most reliable transcription team:
ASP Platform for cost, quality & TAT advantages.
Platform and process reliability takes more than years of experience or the ability to process millions
of lines each week, although we more than pass those tests too. It’s about flexibility without failures,
keeping up with the latest technologies without charging for every system enhancement, meeting
deadlines, easily audit-able invoices, and a long track record of platform, workforce, management
team and overall business stability.
FutureNet offers a feature-rich, mature platform with over a decade of no downtime, except for
scheduled maintenance. Free technology for our transcription service and document imaging clients
with no hidden fees. State of the art speech recognition with no per-user or annual maintenance fees.
Domestic labor and industry leading cost, quality and TAT measurements visibility.
Contact us today and see how the FutureNet team can improve your performance and peace of mind
with the industry’s most stable platform and support team. We create tomorrow’s health records.
FutureNet Technologies Corporation
222 East Huntington Drive, Suite 208
Monrovia, CA 91016