Person Specification Job Title MEMBERS SECRETARY Selection

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					Person Specification

Job Title: MEMBERS' SECRETARY

Selection Criteria                                   How Assessed

A formal typing qualification to RSA Level II or     Application
equivalent                                           Form/Test

At least two years experience as a Secretary         Application
within a diverse organisation, which has included:   Form/Interview

Diary management
Organising meetings and agenda
Progress chasing
Dealing with customer enquiries
Document production
Maintenance of office systems
Travel arrangements/hotel bookings

Experience of using word processing and audio        Application
dictation equipment                                  Form/Interview

Experience of working flexibly and switching         Application
between competing demands.                           Form/Interview

Experience of working effectively with a diverse     Application
range of people, demonstrating an understanding      Form/Interview
of customer care principles and equality of
opportunities

Ability to use the Microsoft Office package i.e.   Application
Word, Excel, Powerpoint, Outlook or equivalents to Form/Interview
produce reports, correspondence, spreadsheets,
tables, charts, presentation materials and e-mails

Ability to communicate effectively both orally and   Application
in written form and confidently assist others to     Form/Interview
communicate

Ability to demonstrate literacy skills sufficient to Application
carry out duties of post including composing letters Form/Interview
and other correspondence

Ability to carry out accurate typed work on a WP     Application
from dictation/audio typing equipment                Form/Interview


Able to organise own workload/time and meet          Application
priorities and deadlines as required.                Form/Interview
Ability to handle difficult situations demonstrating     Application
an understanding of the importance of discretion         Form/Interview
and the need for confidentiality

Ability to deal with people at all levels, both within   Application
and outside the organisation, using sensitivity, tact    Form/Interview
and diplomacy

Ability to use computerised office systems               Application
including e-mail and Internet                            Form/Interview

Ability to work effectively as part of a team and        Application
contribute to the performance of the team.               Form/Interview

Prepared to work within the Council’s policies and       Interview
associated guidance.

Prepared to occasionally work out of hours as            Interview
demands determine.

Prepared to undertake job related training               Interview

				
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Description: Person Specification Job Title MEMBERS SECRETARY Selection