Person Specification Job Title MEMBERS SECRETARY Selection

Document Sample
Person Specification Job Title MEMBERS SECRETARY Selection Powered By Docstoc
					Person Specification


Selection Criteria                                   How Assessed

A formal typing qualification to RSA Level II or     Application
equivalent                                           Form/Test

At least two years experience as a Secretary         Application
within a diverse organisation, which has included:   Form/Interview

Diary management
Organising meetings and agenda
Progress chasing
Dealing with customer enquiries
Document production
Maintenance of office systems
Travel arrangements/hotel bookings

Experience of using word processing and audio        Application
dictation equipment                                  Form/Interview

Experience of working flexibly and switching         Application
between competing demands.                           Form/Interview

Experience of working effectively with a diverse     Application
range of people, demonstrating an understanding      Form/Interview
of customer care principles and equality of

Ability to use the Microsoft Office package i.e.   Application
Word, Excel, Powerpoint, Outlook or equivalents to Form/Interview
produce reports, correspondence, spreadsheets,
tables, charts, presentation materials and e-mails

Ability to communicate effectively both orally and   Application
in written form and confidently assist others to     Form/Interview

Ability to demonstrate literacy skills sufficient to Application
carry out duties of post including composing letters Form/Interview
and other correspondence

Ability to carry out accurate typed work on a WP     Application
from dictation/audio typing equipment                Form/Interview

Able to organise own workload/time and meet          Application
priorities and deadlines as required.                Form/Interview
Ability to handle difficult situations demonstrating     Application
an understanding of the importance of discretion         Form/Interview
and the need for confidentiality

Ability to deal with people at all levels, both within   Application
and outside the organisation, using sensitivity, tact    Form/Interview
and diplomacy

Ability to use computerised office systems               Application
including e-mail and Internet                            Form/Interview

Ability to work effectively as part of a team and        Application
contribute to the performance of the team.               Form/Interview

Prepared to work within the Council’s policies and       Interview
associated guidance.

Prepared to occasionally work out of hours as            Interview
demands determine.

Prepared to undertake job related training               Interview

Shared By:
Description: Person Specification Job Title MEMBERS SECRETARY Selection