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BACKGROUND

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BACKGROUND Powered By Docstoc
					                      THE UNIVERSITY OF WESTERN ONTARIO

                            REQUEST FOR PROPOSAL
                      ENTERPRISE WIDE ANTI VIRUS SOFTWARE
                                 UWORFP03-0948
                                DECEMBER 16 2009




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1. BACKGROUND

  1.1. The University of Western Ontario (Western), the third largest university in Ontario, has a
       full and part-time enrollment of more than 33,329 graduate and undergraduate students and
       includes affiliate University Colleges. The Western campus covers 487 hectares and is
       located about 4 km north of the centre of London. There are approximately 3200 Full-Time
       Staff and Faculty. An additional 5,000 Part-Time Staff and Faculty represent
       approximately 3,800 Full-Time equivalents.

  1.2. Western's web site is http://www.uwo.ca.

2. CURRENT ENVIRONMENT

  2.1.   The current IT environment consists of multiple hardware platforms, operating
         systems and a complex email environment.

  2.2.   The primary and current software is Office Scan and the Office Scan licensing contract
          expires August 2010.

  2.3.   The current software Office Scan is hosted centrally which distributes updates and
          pattern files to approximately to 7000+ computers located in the various
          administration departments and faculties. The current version of Office Scan is not an
          enterprise wide solution.

  2.4.   Two other products manage approximately 600 of the remaining clients who are
          segregated based on the clients’ needs.

  2.5.   The table below represents the current licensing structure within Western:

         VENDOR                PRODUCT                                  PURCHASED
         TrendMicro            OfficeScan 8 / 10                                7,762
         Sophos                Enterprise 3.1                                     500
         Symantec              Endpoint Protection 11                             150

                                                                                8,412



  2.6.   Appendix E Current Configuration provides a graphical representation of Western’s
          current software configuration.

  2.7.   The table below represents the operating systems managed by Anti Virus consoles
          supported by Western:

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UWORFP03-0948                   Anti Virus Software                           2010/03/06

  SERVERS                           Office Scan 8         Office Scan 10 Sophos        Symantec
  Windows 2000 Server               X
  Windows 2000 Terminal Server                                              X
  Windows 2003 Server               X                     X                            X
  Windows 2003 Server R2            X                                                  X
  Windows 2008 Server               X                                                  X
  Windows 2008 Server R2            X                     X                            X
  MAC OS X                                                                  X

  WORKSTATIONS                      Office Scan 8         Office Scan 10 Sophos        Symantec

  Windows 2000 Professional         X
  Windows XP                        X                     X                 X
  Windows Vista                     X                     X
  Windows 7                                               X
  MAC OS X                                                                  X

  MAIL SERVERS
  OS                                SMTP SERVER           SCANNER

  Windows 2003 Server               MS      Exchange IMSS
                                    2003/2007
  Red Hat Ent Linux 5               Sun Java System IMSS
                                    Messaging Server


3. SCOPE OF PROJECT

  3.1.    This Request for Proposal (RFP) is being issued on behalf of Western’s Information
          Technology Services (ITS).

  3.2.   Western is requesting proposals for distribution license(s) for software and other
         products to provide:
                         Desktop and server virus protection
                         Optional desktop and server anti spyware
                         Optional host based firewall

  3.3.   The overall environment will be a central physical infrastructure, top down, logically
          managed using controlled delegation. Proponents should refer to Appendix F Future
          Configuration which represents a logical schematic of how Western envisions the
          new software configuration to exist within Western’s infrastructure.

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   UWORFP03-0948                        Anti Virus Software                           2010/03/06

       3.4. The table below represents the operating systems that Western is required to support:

        WINDOWS OS                           MAC OS                LINUX/UNIX OS           MOBILE DEVICES

Windows 2000 Professional            Mac OS x 10.4        Centos 4                       Blackberry
Windows 2000 Server                  Mac OS x 10.4 Server Centos 5                       iPhone
Windows 2000 Terminal Server         Mac OS x 10.5        Red Hat             Enterprise Palm OS
                                                          Linux 4
Windows XP                           Mac OS x 10.5 Server Red Hat             Enterprise Symbian
                                                          Linux 5
Windows Server 2003                  Mac OS x 10.6        Solaris 10                      Windows Mobile

Windows Server 2003 R2               Mac OS x 10.6 Server Scientific
Windows Vista
Windows 2008 Server
Windows Server 2008 R2
Windows 7



       3.5.    The software should provide administration tools to enable centrally controlled
                management (i.e. a central console can manage the entire campus and department
                representatives can be assigned management capabilities).

       3.6.    Western’s objective is to have a new software solution installed and running and to
               have the existing desktops and servers migrated to the new environment prior to the
               expiration of the current software.

       3.7.    The proposed number of desktops and servers provided in the table below are
                estimates and are furnished for Proponents to be able to provide proposals for
                software that will satisfy current users ( as specified in Section 2.5) and has sufficient
                future expansion capabilities that will support all required operating systems.


              Proposed Total Estimated Number of Licenses              9800

                           Windows Desktops                            8000
                                Macs                                    500
                                Linux                                   200
                               Mobiles                                  500
                               Servers                                  600

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  3.8. Western’s preference is to have a single solution, however, it may be necessary to
       implement multiple products and therefore the proponent(s) response(s) do not
       need to cover all platforms as Western may select multiple solutions to cover all
       of its needs.

4. PROPONENTS INSTRUCTIONS

   4.1.    Interested Proponents must provide their primary contact email address immediately
           upon receipt of the bid documents to:
                      Helga Alcorn
                      Telephone: 519 661 2111 ext 84590
                      Fax number: 519 661 3772
                      Email: halcorn@uwo.ca

   4.2.    All communications regarding this Request for Proposal (RFP) must be directed to Helga
           Alcorn in writing or via e- mail. Violation of this directive may result in the
           disqualification of the Proponent from the RFP process.
   4.3.    All questions regarding this RFP must be directed to Helga Alcorn via email.
           Violations of this directive may result in the disqualification of the Proponent from
           the RFP process.

   4.4.    Questions pertaining to this RFP must be received no later than Tuesday, January 5th,
           2010 at 12:00 pm. All questions will be answered and distributed no later than
           Friday, January 8th, 2010 at 12:00 pm.

   4.5.    Responses to questions will be distributed to all Proponents through the Proponent’s
           primary contact via e-mail and posted on www.westernbuys.ca under this document.

   4.6.    Eight (8) hard copy (s) and two (2) electronic copies in Word or Excel format must be
           submitted and enclosed in a sealed envelope bearing the name and address of the
           Proponent clearly marked on the outside of the envelope and the RFP information as
           follows: “RFP – UWORFP03-0948 – Enterprise Wide Anti Virus Software”.

   4.7. Timetable

          DATE                                        EVENTS
          December 16, 2009                           RFP released
          January 5 ,2010 at 12.00 PM (Noon)          Questions and Answers deadline
          January 8 ,2010 at 12.00 PM (Noon)          Questions and Answer responses
          January 21,2010 at 12.00 PM (Noon)          RFP closing time
          TBD                                         Presentations/Interviews


                                           PAGE 5
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  4.8. Proposals will be received by Western no later than 12:00 Noon January 21, 2010 as
       indicated by the stamp clock in Services Support Building

               Delivery address if Bidders are Hand delivering RFP Documents:
               University of Western Ontario
               Purchasing Department
               Support Services Building
               Suite 6100
               1393 Western Road
               London On.,
               N6G 1G9
               Attention: Helga Alcorn
               Email: halcorn@uwo.ca

               If Bidders are using Couriers to deliver their RFP responses, Couriers must
               deliver to the following UWO Location:
               University of Western Ontario
               Support Services Building
               Western Office Supplies, Dock 19
               1393 Western Road
               London On.,
               N6G 1G9
               Attention: Helga Alcorn
               Email: halcorn@uwo.ca

  4.9. Proposals received after the closing time and date will be returned unopened to the sender.
       Proposals submitted by facsimile or e-mail will not be accepted.

  4.10. Proponents must acquaint themselves with the terms and conditions of this document and
        respond to all sections of the RFP by indicating the reference number for each section and
        clearly identify, by clause, any exceptions (i.e. Section 4.01 Agreed). Failure to do so will
        be deemed that all the terms and conditions have been accepted by your organization.
        Submitting your organization’s standard terms and conditions will not be acceptable to
        fulfill this requirement.

  4.11. Proponents may submit proposals for all or any part of the software requirements being
        offered in this RFP.

  4.12. Western reserves the right to choose more than one Proponent to supply the different
        types of Software that may be required to support Western’s environment.

  4.13. All questions and answers during the RFP period will be communicated by email with the

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UWORFP03-0948               Anti Virus Software                       2010/03/06
     primary contacts as well as posted on http://www.westernbuys.uwo.ca under this
     document. Responses to questions will be distributed to all Proponents, through the
     Proponent’s primary contact via e-mail, in a timely fashion.

   4.14. No amendments or change to proposals will be accepted after the closing date and time.

   4.15. Submissions must be prepared in accordance with the conditions outlined in this and any
         associated documents. Failure to comply may result in the disqualification of the proposal.

5. SPECIAL INSTRUCTIONS TO PROPONENTS

   5.1.   Proponents are to provide three relevant customer references, including contact name,
           role, telephone number / email address and description of completed project(s).
            The project(s) should be of a similar scope and size as identified in this RFP document
           and ideally from a Higher Educational/Research institution similar to Western.
           Proponents are to provide this information in Appendix C Software Requirements.

   5.2.   Proponents must be the Manufacturer(s) authorized Dealer/Distributor with staff duly
          certified as designers, installers and maintenance technicians for their proposed solution.

   5.3.   Proponents must have the proprietary right or license to use any software being provided.

  5.4.    Proponents should state if they will provide Western access to its source code for any
           software used in the equipment.

   5.5.   Proponents shall include a fully functional copy of the software to be considered for each
           platform or made accessible for downloading. ITS will distribute copies of this software
           to members of the evaluation committee. (This software will be returned and/or
           destroyed after the evaluation is completed).

   5.6.   Proponents must specify if any of the new version or release of the software, as identified
           in their RFP submission will be provided to Western free of charge if a new version or
           release is brought to market within 120 days after acceptance of the software by Western.

6. FUNCTIONAL REQUIREMENTS

   6.1.   Proponents should refer to Appendix F Future Configuration which represents a
           logical schematic of how Western envisions the new software configuration would
           exist within Western’s infrastructure.

   6.2.   As part of their submission, proponents must complete Appendix C Software
           Requirements to provide details as to how their proposed software solution would
           meet Western’s Functional Requirements.

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UWORFP03-0948                    Anti Virus Software                           2010/03/06

  6.3.   All equipment must meet legislated standards and externally bear a mark or label
          approved by the Standards Council of Canada or equivalent. (I.e. ULC, CSA, FDA).


7. QUALITY

  7.1.   Unless otherwise stated, the specified software must be new, in good condition and fit
          for the purpose for which they are being acquired.

  7.2.   State if your company is ISO registered. Proponents are to provide this information in
          Appendix C Software Requirements

  7.3.    Proponents are to provide the name of the individual responsible for handling the
          Western account and the individual that Western will contact to escalate unresolved
          complaints. Response to this question should be input into Appendix C Software
          Requirements.

  7.4.   State if your company has a guaranteed turnaround time for problem resolution.
          Proponents are to provide this information in Appendix C Software Requirements

8. WARRANTY AND MAINTENANCE

  8.1.   Proponents should state the length of the manufacturers’ warranty. State the length and
          cost of an extended warranty. Proponents are to provide this information in
          Appendix C Software Requirements.

  8.2.   Proponents should state the location of their distribution centre. Proponents are to
          provide this information in Appendix C Software Requirements.

  8.3.   Proponents should state the hourly rate for time and materials for any maintenance not
          covered under warranty. Does the hourly rate include travel? Proponents are to
          provide this information in Appendix D Pricing.

9. SERVICE, OPERATING AND TECHNICAL MANUALS

  9.1.   The successful Proponent(s) shall supply all technical, operating and service manuals
         for all the items purchased as a result of this RFP.

  9.2.   The successful Proponent(s) should identify if the information can be obtained direct
         from the manufacturer via the Internet. Proponents are to provide this information in
         Appendix C Software Requirements.


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  9.1. 9.3. The successful Proponent(s) should provide the web site addresses for each
        manufacturer. Proponents are to provide this information in Appendix C Software
        Requirements

10. TRAINING/SUPPORT

      10.1. State the number of hours of training to be included. Is training provided on site? If
             the training is off site – identify the dates and locations. Proponents are to provide this
             information in Appendix C Software Requirements.

      10.2. State any limitations on the number of Western individuals who can take advantage of
            training sessions. Proponents are to provide this information in Appendix C
            Software Requirements.

      10.2. What is the rate for additional training? Identify any additional costs related to
            training. Proponents are to provide this information in Appendix D Pricing.

      10.3. State if your company have a technical support centre. If so, state the hours of
            operation. Proponents are to provide this information in Appendix C Software
            Requirements.

      10.3. Is there a fee associated with software updates and/or software maintenance? If so,
            identify the term and cost with updates/or maintenance. Proponents are to provide this
            information in Appendix D Pricing.

11.      CONTRACT TERM

      11.1   The contract shall run for three (3) years with an option to renew the contract for an
             additional two (2) one (1) year terms.

      11.2   Western shall give the successful Proponent(s) sixty days (60) written notice if the
             contract will be renewed.

      11.3   Western will not accept an auto renew contract.

12.      GENERAL TERMS AND CONDITIONS

  12.1 Western is not responsible for any expenses incurred by Proponent(s) in preparing and
       submitting a response to this RFP.

      12.2. Proponents may not use Western’s name or markings for any external marketing
            purposes without the express written permission from Western.


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  12.3. Unit prices will govern where arithmetical errors may occur in the extension of prices.
        Where it appears a major mistake in calculation has been made, Western shall consider
        the intent of the Proponent and may accept the proposal for consideration and subsequent
        correction.

   12.4. Proposal pricing shall be irrevocable for ninety (90) days following the closing date of
         the RFP.

   12.5. Western intends to issue purchase order(s) to the Proponent(s) whose submission offers
         the best value to Western.

   12.6. The lowest cost Proposal or any other Proposal may not necessarily be accepted.

   12.7. Western is not under any obligation to award a contract and reserves the right to
         terminate the Request for Proposal process prior to award and to withdraw from
         discussions with any or all of the Proponents who have responded, without liability being
         incurred by Western for any expense or cost incurred by the Proponent(s).

   12.8. The successful Proponent(s) will be notified of their award and will be required to
         provide:

           12.8.1. Proof, from the Broker, of commercial liability insurance of at least $2 million
                   per occurrence and The University of Western Ontario its Board of Governors,
                   trustees, officers, employees and agents named as Additional Insureds. Such
                   provision shall apply in proportion to and to the extent of the negligent acts or
                   omissions of the non-University party or any person or persons under the non-
                   University parties’ direct supervision and control. The liability insurance
                   should include personal injury and property damage, non-owned automobile
                   liability, owners and contractors’ protective coverage and contractual liability
                   coverage.

              12.8.1.1 Provide thirty (30) days advance written notice to the Western of any
                    modification, change, or cancellation of any of the insurance coverage,

           12.8.2. Proof, from the Broker, of automobile liability insurance with coverage of at least
                   $2 million per occurrence for liability arising at law for damages caused by
                   reason of bodily injury (including death) or damage to property by employees or
                   sub contractors.

   12.9. A current Certificate of Clearance from The Workplace Safety and Insurance Board
         (WSIB) or equivalent. http://www.wsib.on.ca/wsib/wsibsite.nsf/public/home_e.

   12.10 Provide information, such as company policy, relating to construction safety

                                           PAGE 10
UWORFP03-0948                   Anti Virus Software                          2010/03/06
      measures.

  12.11 Provide information, such as company policy, relating to construction safety measures.

  12.12 All workers on Western property must be covered by WSIB for the duration of the
         contract and that a Certificate of Clearance is maintained in good standing throughout
         the contract by the successful Proponent(s).

  12.13 Western reserves the right to request proof of coverage at any time throughout the
        term of the contract.

  12.14 The successful Proponent(s) shall not assign or sub contract any portion of its contract
        without the written consent of Western.

  12.15      Western reserves the following rights:

       12.15.1. To open submissions privately,
       12.15.2. To award different items to different Proponents or one Proponent based upon
                Western’s evaluation of proposals,
       12.15.3. To reject any or all submissions received,
       12.15.4. To, in its sole discretion, request clarification and/or further information from
                 one or more Proponents after closing without becoming obligated to offer the
                 same opportunity to all Proponents.
       12.15.5. To request proof of WSIB coverage at any time throughout the term of the
                 contract,
       12.15.6. To waive irregularities and/or minor non-compliance by any Proponent(s)
                 with the requirements of this Request for Proposal. An irregularity and/or
                 minor non-compliance effects form, rather than substance, does not affect
                 price, quality, quantity or delivery of the bid, and if corrected the
                 Proponent(s) would not gain an unfair advantage over competitors.

  12.16 All submissions must be signed by an authorized company representative (refer to
        Appendix A).

  12.17 Any terms or conditions, which cannot be fulfilled, should be clearly stated in your
        submission.

  12.18 All the terms and conditions stated in this bid document are deemed to be accepted by the
        Proponent and incorporated into the Proponent’s proposal submission. The complete
        submission document and any attachments shall become part of any contract entered into
        between the successful Proponent(s) and Western.



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UWORFP03-0948                   Anti Virus Software                           2010/03/06
  12.19 The successful Proponent(s) shall indemnify and hold harmless Western, its directors,
        employees, students and agents from and against all actions, suits, claims, causes of
        action, demands, penalties, fines, costs and expenses including legal fees or other
        proceedings of any kind or nature directly or indirectly arising out of performance of
        the Work or Supply of Any conflict in the wording of the successful Proponent(s)’
        invoice and/or sales agreement and the wording of the terms and conditions of this
        proposal, shall be resolved in favour of Western and shall be deemed to be
        incorporated into the Proponent(s)’ invoice and/or sales agreement.

   12.20 The laws of the Province of Ontario shall govern in any dispute the may arise as a
         result of the successful Proponent’s submission and the subsequent contract awarded
         to the successful Proponent(s).

   12.21 If the successful Proponent(s) fails to carry out the agreement satisfactorily in accordance
         with the terms, Western will, by giving written notice, specify the default(s) requiring
         remedy. In the event that the specified default(s) is/are not remedied within two weeks
         from giving such notice, Western reserves the right to terminate the agreement
         immediately.

   12.22 All plans, materials and electronic or digital files paid for by Western or its Associated
         Companies are the property of Western or its Associated Companies.

   12.23 The Proponent(s) shall treat the contract and all documents, drawings, specifications and
         information connected with this Request for Proposal as confidential and shall not
         disclose any information or documents acquired by it or its employees, agents or sub-
         contractors to any third parties, nor use, or copy the information, except as required to
         perform the Proponent(s) obligations in fulfilling the terms of this contract.


   12.24. The successful Proponent(s) shall indemnify and hold harmless Western, its directors,
          employees, students and agents from and against all actions, suits, claims, causes of
          action, demands, penalties, fines, costs and expenses including legal fees or other
          proceedings of any kind or nature directly or indirectly arising out of performance of
          the Work or Supply of Goods, including but not limited to personal injuries to
          anyone, breach or alleged breach of intellectual property laws, environmental non-
          compliance, product liability or property damage.

   12.25. The successful Proponent(s) must be registered in Ontario for the collection and
          remittance of GST from the sale of goods and services.

   12.26. The acceptance of the successful Proponent’s bid and the subsequent award of the
          contract contemplated by this bid document is subject to Western’s internal approval
          processes, approval of external funding and /or budgets

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13       PARTNERING

     13.1    Western is interested in participating with the selected supplier in any initiatives that
             are mutually beneficial and can give Western strategic or economic advantages in the
             areas of administration, research or teaching. Initiatives that would benefit the student
             and graduate populations would also be valued. Bidders should provide any evidence
             of previous "partnering" arrangements where they have collaborated on mutually
             beneficial initiatives with clients providing them with strategic or economic value
             beyond the narrow scope of the supply arrangement.

14       PRICING

     14.1.    Pricing must be in Canadian dollars and must include all costs associated with the
             supply, installation and commissioning of the software, excluding taxes. Proponents
             are to provide this information in Appendix D Pricing.

     14.2.    Prices must be guaranteed for duration of the contract.

     14.3.   Western would like to take advantage of any promotions, rebates, incentives, discounts,
             price decreases or new technologies that become available during the term of the
             contract. Proponents should state their policy related to future pricing and technology
             releases.

     14.4. The successful Proponent(s) guarantees that all pricing offered and agreed to in this
           contract is (are) as low or lower than any being paid to date by any institution in
           Canada, including the Federal Government, for goods identical on this contract and
           sold by the successful Proponent(s) during 2010 year. Should the successful
           Proponent(s) offer to sell goods identical to those on the contract to any institution in
           Canada at a lower price than those being paid for by Western; the successful
           Proponent(s) will adjust all prices for goods covered by this contract to the lower
           prices being offered elsewhere.

     14.5.   Any annual costs for software licensing must be disclosed as well as the annual cost
             escalation factor. Proponents are to provide this information in Appendix D Pricing.


     PAYMENT TERMS/INVOICING

     15.1. Payment terms shall be 50 % upon delivery, 20 % upon installation, 20 % upon
           acceptance, 10% completion of associated training and delivery of all associated
           documentation.


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UWORFP03-0948                    Anti Virus Software                        2010/03/06
  15.2. A 10 % holdback of payment after delivery shall be part of the agreement to ensure
        the installation, set-up and performance of the software meets the approval of the
        primary end user.

      15.3. Western will not consider any prepayment terms. Western will issue a purchase order
            for specific work and the successful Proponent(s) will invoice against these purchase
            orders once services are rendered.

      15.4. Where applicable, PST and GST must be shown as separate lines on all invoices

      15.5. All packages, packing slips, correspondence, customs documentation, and freight bills
            must quote the Western purchase order.

  15.6.      All invoices must quote the Western purchase order number. Failure to include the
             purchase order number will result in invoices being returned and delays in payments.

  15.7.      Proponents should state if they have the capability to accept payments using
             Electronic Funds Transfers (EFT).

16.      TERMINATION OF CONTRACT


      16.1   Western reserves the right to terminate this contract with thirty (30) days written
             notice if, in its opinion, the successful proponent fails to meet the terms and
             conditions of the contract. Notwithstanding the termination of the contract, the
             successful proponent shall remain responsible for its obligations under this contract
             up to the date of termination. Western reserves the right to commence an action in a
             court of competent jurisdiction against the successful proponent for damages that
             result from the breach of the terms and conditions of the contract by the successful
             proponent.

      16.2   Deficiencies identified by Western will be handled as follows:
                   The deficiency will be communicated in writing to the successful
                      Proponent(s) indicating the location, the device that is deficient, the timing
                      to correct this deficiency and the corrective actions required so that the
                      defective device performs as warranted or as stated in the published
                      specifications.
                   If the successful Proponent(s) fails to fulfill the aforementioned
                      requirements, Western will provide written notice to the successful
                      Proponent(s) of the deficiency, requiring that the deficiency be corrected by
                      a specified date.
                   If the deficiency has not been corrected by the specified date, UWO shall
                      have the option at its sole discretion to:

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                            o To correct the deficiency with its own force or forces retained by it
                               and back charge the successful Proponent(s) for all costs incurred
                               or,
                            o To terminate the contract with the successful Proponent(s).

17      ACCEPTANCE TESTING

     17.1   The successful Proponent(s) and Western will define the acceptance testing criteria in
            the development of the actual project implementation schedule which shall include a
            formal testing and sign off procedure that has been agreed upon by Western and the
            successful Proponent(s).

     18. DELIVERY

     18.1   State the standard lead time for delivery for the proposed software solution.
            Proponents are to provide this information in Appendix C Software Requirement.

     18.2   Delivery is FOB Destination Western.

     18.3   Time shall be of the essence and all goods shall be delivered and installed in
            accordance with the delivery dates and quantities as specified on the Western
            purchase order. Failure to meet the specified delivery date shall entitle Western, at its
            sole option, to cancel any portion or all of the order without incurring any liability
            costs.

     18.4   Goods must be packaged and transported in accordance with all relevant Federal,
             Provincial and State regulations.

     18.5   The successful Proponent(s) bears the risk of loss with respect to software until
            delivery and/or installation is complete and Western has accepted the software.

19      SITE VISITS/PRESENTATIONS/INTERVIEWS
     19.1  Western reserves the right, at its sole discretion, to determine which Proponents (if
           any) will be short listed for interviews and presentations.
     19.2. Western may conduct site visits of the Proponents and/or may require a presentation
           from the Proponents. Proponents will be given sufficient time and an agenda to
           prepare for this presentation

20      EVALUATION PROCESS AND AWARD

     20.1   The following criteria will be used to evaluate the proposals submitted:

                                            PAGE 15
UWORFP03-0948                   Anti Virus Software                             2010/03/06
     20.1.1         Best value including pricing etc.                                        25%
     20.1.2         Ability to meet UWO specs and functionality                              30%
     20.1.3         Management capability of software                                        25%
     20.1.4         Support and Service capabilities                                         10%
     20.1.5         Broader integration capability                                           5%
     20.1.6         References/Site visit/presentations                                      5%

  20.2   Western reserves the right to enter into negotiations prior to award with the Proponent(s)
         who offers the best overall value to them. During such negotiations, the scope of may be
         refined, responsibilities will be designated, implementation issues clarified and the final
         terms and conditions of any contract will be determined.

  20.3   If negotiations with the selected Proponent are unsuccessful, Western reserves the
         right in its sole discretion to enter into negotiations with any other Proponent(s).

 20.4    The successful Proponent(s) awarded the contract will be contacted by telephone. The
         RFP status and final award decision will be posted on WEsternBuys
         http://www.westernbuys.uwo.ca/.




                                         PAGE 16
UWORFP03-0948                     Anti Virus Software                         2010/03/06
                                        Appendix A

                                  ACKNOWLEDGEMENT


SUBMITTED BY (Company):               ________________________________________

Name:                        _________________________________________

Address:                     _________________________________________

                             _________________________________________

                             ________________________________________

Telephone:                   _________________________________________

Facsimile:                   _________________________________________

Email:                       _________________________________________


I/We the undersigned are duly authorized to execute this Proposal on behalf of:


               Name of Prospective Supplier


               Authorized Signature


               Name


               Position


Dated at the
                      City / Province

This            Day of ____________, 2010.



                                          PAGE 17
UWORFP03-0948                  Anti Virus Software                   2010/03/06
                                                 Appendix B

                                                Questionnaire

         Questions to be answered and returned with your    Answer   Comments
    No                     submission.
      .
     1 Quotation in Canadian Dollars?
     2 Have you marked "Confidential" all aspects so
        considered?
     3 Is your quote valid for the specified period?
     4 Have you indicated your payment terms i.e.
        2%/10 days net 30 days or net 30 days?
     5 Have you signed your submission?
     6. Is your pricing schedule complete for all
        requirements?
     7. Is pricing guaranteed for the specified period?
     8 Have you included references for successfully
        supplying similar equipment?
     9. Are you an authorized dealer /distributor?
    10. Have you included a fully functional copy of the
        software for evaluation purposes?
    11. Have you indicated if a new version or release of
        the software is being released in the next 120
        days?
    12. State if your company has the ability to accept
        EFT payments.




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