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HOUSING INSPECTIONS Talk to us. 0800 801 601 At Housing New Zealand Corporation, How long do inspections take? we inspect all homes we manage twice a Inspections usually take 15 to 20 minutes. year, to: • check the condition of the home Who has to be home for the inspection? • make sure they are maintained to An adult must be home, preferably the our standards person who signed the tenancy agreement. • confirm the property meets the Building If that isn’t possible, you can arrange for Act and fire safety regulations an adult friend or relative to be there • check that smoke detectors are in place instead. and working • meet with you face-to-face and talk Who does the inspection? about any issues you may have such Either our staff or a property inspection as trouble paying your rent, over- company do the inspections. crowding in your home, or change in your circumstances. All inspectors must show you their identification. If they don’t have any, We also do inspections before you move ask them to wait outside and call us in, six weeks after you’ve moved in and immediately on 0800 801 601. Community before you leave. groups can also call 0800 833 755. • Before you move in. We visit the house with you and complete a Property Find out more Condition Report. That way, we both We inspect our homes regularly. If you have any questions, your agree on the condition your home needs circumstances have changed or you want to be in when you leave. to explore home ownership opportunities, • Six weeks after you’ve moved in. talk with us. Call anytime on 0800 801 601 We visit to make sure everything is okay. or visit your neighbourhood unit. You’ll • Before you leave. We do an inspection find our details in the Blue Pages of the after you give notice, during which telephone book or online at www.hnzc.co.nz we’ll check the Property Condition If you have a hearing impairment, fax us Report to see if there is any damage on 0800 201 202. and to arrange for repairs and payment if required. Community groups can call anytime on 0800 801 601 or 0800 833 755. If you would like more How much notice is given before an information about Housing inspection? Related fact sheets: New Zealand, please call our As outlined in your tenancy agreement, • Looking after your home Housing Assistance Service we will give 48-hours’ notice before an • Maintenance and repairs anytime on call free inspection, unless you agree to a shorter 0800 801 601, or visit our period. We give notice by letter. If the website www.hnzc.co.nz time we’ve chosen for an inspection doesn’t Locations and contact details suit you, let us know and we will make for all 43 Housing New Zealand another time. neighbourhood units are listed in the Blue Pages of the telephone book. T-421, Issue 1, May 2005 This fact sheet is printed on eco-friendly paper.
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