Communication Plan Worksheet
Directions: The purpose of this communication grid is to identify strategies for HR Managers to communicate how Career Banding
will be implemented and how that will impact upon the various target audiences within your Division/Institution.
Who is to receive the information? Director / Executive Team / Managers (including Budget / Business Managers)
What information do they need to know?
How will they receive the information?
Career Banding Overview: What is Career Banding? Timeframes? How will it change the current system? How will we manage dual systems? Why are we banding? How will Career Banding affect the overall budget, budgeting processes, and approval authority? Questions/Answers
Scheduled overview using powerpoint presentation Updates and discussions in regularly scheduled meetings Email notices, newsletters, and memos on updates DHHS Banding website and updates to division/institution websites.
When do they need to receive the information? Overviewnow / ASAP Updates in standing meetings as information is received from DHHS central and/or OSP.
How will you know if the information they receive makes sense to them? Request feedback Gain consensus Ask for feedback during standing meetings to ensure buy-in. Submit questions and concerns to Central HR.
Hiring Managers (including supervisors)
Career Banding Overview: What is Career Banding? Timeframes? Why are we banding? Questions/Answers
Scheduled formal training sessions using powerpoint presentation (a more detailed version to be developed by
(May choose to hold separate meetings or combine as appropriate.) Prior to implementation of banded classes. (May delay of administration
Demonstrated through planned exercises / examples during training. Standard training evaluations May develop and use
15f0a547-df63-44f3-86a2-707123ce2227.doc NC DHHS 2005 Confidential
Communication Plan Worksheet
Career Banding Administration Basic information / explanation of skills, competencies, etc. Specifics of competency assessments, postings, recruitment, and selection, salary administration, and performance management. Central HR) and training and materials related to administering career banding. Banding Guide for Hiring Managers (under development) Initial email notices, newsletters, and memos, on updates Post training reinforcement or clarification based on results of training evaluations and surveys. DHHS Banding website and updates to division/institution websites Scheduled formal training sessions using powerpoint presentation and training and materials related to administering career banding. Initial email notices, newsletters, and memos, on updates portion of training for hiring managers until shortly before their employees are banded.) pre/post survey based on key concepts included in presentation Questions / Answerssummarize FAQs on website, newsletters, etc.
Employees
Career Banding Overview: What is Career Banding? Timeframes? Why are we banding? (Limited detail.) Questions/Answers Career Banding Nuts and Bolts competencies levels (C, J, A) How pay rates are
-Present overview after all executive and managers have been trained. -Present nuts and bolts
Demonstrated through planned exercises / examples during training. Standard training evaluations plus more detailed evaluation to be developed by Central HR May develop and use pre/post surveys
15f0a547-df63-44f3-86a2-707123ce2227.doc NC DHHS 2005 Confidential
Communication Plan Worksheet
determined performance management Post training reinforcement or clarification based on results of training evaluations and surveys. DHHS Banding website and updates to division/institution websites training to affected employees shortly before they are banded. based on key concepts included in presentation (Central HR [EMD section] will develop these or review and approve internally developed surveys.) Questions / Answerssummarize FAQs on website, newsletters, etc.
Model Communication Plan 2005 092105.doc 9/21/2005
15f0a547-df63-44f3-86a2-707123ce2227.doc NC DHHS 2005 Confidential