Netpop | Snapshot
™
United States 2007
Jean Durall, Ph.D, Director, Research Services, Media-Screen Cate Riegner, Research Director, Media-Screen
Table of Contents
Foreword Growth of Broadband Segmentation Snapshot Broadbanders
™
3 4 5 6 6 8 10 12 14 16 18 19
Online Insiders™ Social Clickers™ Fast Trackers™ Everyday Pros
™
Content Kings™
Methodology Next Steps
Netpop is a product of Media-Screen © 2007 Media-Screen LLC. All rights reserved. Netpop™ and any Netpop-related terminology appearing in this report are trademarks of Media-Screen LLC. See our Trademark Guidelines (available at www.NetpopResearch.com) for more information concerning the use of these trademarks. The use of the data and content depicted in this report is subject to the Media-Screen/ Netpop Research Terms of Service (available at www.NetpopResearch.com).
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Foreword
For over a decade, Media-Screen has worked with leading Internet companies to bring the user’s voice and perspective to bear on marketing challenges and decisions. Through surveys, interviews, and usability testing, we’ve helped companies see the individual behind the visits, the clicks, and the activities. The idea for Netpop, a syndicated research series, grew naturally out of our work and commitment to creating a deeper and more comprehensive analysis of Internet users. We specifically developed Netpop to establish a new way of understanding the modern consumer online by focusing on the broadband population. This series investigates how the broadband population drives consumer attitudes and shapes the modern consumer market. Netpop provides marketers, product managers and advertisers with a richer context for marketing and advertising strategies. This report offers an overview of the five attitudinal segments or “portraits” that make-up the broadband population in the United States. In addition to this analysis of the U.S. broadband user, Netpop reports include: Netpop | Snapshot: China 2007 Overview of the distribution and character of Netpop attitudinal segments in China Netpop | Nations: Demographic Comparison of China and U.S. Broadband Users Comparison of the demographic profiles of the broadband population in China and the U.S. Netpop | Nations: Comparison of China and U.S. Broadband Usage Comparison of the usage behaviors of China to the U.S., including dayparts, devices, locations and regular online activities Netpop | Trends, USA A series of reports examining trends in broadband use, 2006 to 2007. Includes demographics, devices, dayparts, online activities and attitudes towards the Internet. Taken together, these reports will help marketers and product managers stay ahead of modern consumer trends. If you would like to learn more about other Netpop reports, please visit us online at www.NetpopResearch.com.
Cate Riegner, Research Director Josh Crandall, Managing Director
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Growth of Broadband
The New Mass Market
When we decided to take a wide-angle approach to studying the online population, we knew broadband users were the people to watch. Broadband users now comprise the majority of the adult Internet population in the United States (70 percent), while dial-up users comprise only 23 percent. In terms of the U.S. population at large, half (51 percent) of all adult Americans age 13 and older have a broadband connection at home, a nine percentage point increase from early 2006.1
U.S. Broadband Use
Approximate Total Users Age 13+
127 M
All Internet Users Age 13+
70%
General Population Age 13+
51%
N = 4,068 Base: All Respondents
On average, today’s Broadbander spends over five hours every weekday accessing content and applications on the Internet. They live in households with an average income of $66,000 per year, and they are educated—45 percent of Broadbanders 25 and over have college degrees or higher. Active participants online, they are shaping the contemporary marketplace in ways that will ripple through the rest of the population for years to come.
source: Netpop 2007 ©Media-Screen, LLC
1 Pew Research Center, U.S. Census, Media-Screen LLC
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Segmentation
A More Holistic Picture of the Broadband Population
Netpop | Snapshot is a high-level overview of each segment of the broadband population, designed to introduce the segments and set them in the context of the broadband population as a whole. Online Insiders, Social Clickers and Fast Trackers comprise three-fourths of the U.S. broadband population. Size of U.S. Broadband Segments
Content Kings 11% Everyday Pros 13% 28% Online Insiders
Fast Trackers
23%
24%
Social Clickers
N = 4,068 Base: All Respondents
source: Netpop 2007 ©Media-Screen LLC
This Netpop segmentation model was developed on the basic premise that it was time to paint a more holistic picture of the influential consumers that make up the broadband user population. By uncovering distinct, identifiable segments of the broadband population—segments that are homogenous within their group yet differ from other groups—we provide a new framework for more effective marketing decisions. We had three main objectives: To uncover how user attitudes, orientation and involvement on the Internet differ; to identify the underlying motivations for those differences; and to reveal how they impact actual usage behavior. Starting with the core attitudes and motivations that drive online choices, the segments provide a view of the Internet from the inside out. The result of this effort is a new classification of the broadband population, one that is based on users’ attitudes and orientation towards the Internet. Each of our final five segments has a unique outlook on what the Internet means to them. Each segment enjoys their chosen activities and gravitates towards different online media channels. Netpop | Snapshot: USA Netpop | Snapshot offers a description and the following data points for each of the five segments and the broadband population as a whole. Age Gender Income Online Spending Average Number of Activities Areas of Involvement Mean Number of Years Online
Hours per Day Online
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Broadbanders™
Broadband is the new baseline for online access and today’s broadband user increasingly integrates the Internet into all aspects of his or her life. With the bandwidth necessary to explore emerging online activities and services, broadband users are in a position Today’s Broadbander spends slightly more than five hours every weekday accessing content and applications on the internet. to influence the general public more than ever before. As the Internet becomes more and more a part of broadband life, Broadbanders themselves are becoming more typical of the population as a whole.
Orientation Toward the Internet
Sixty percent contribute online content—uploading photos and rating products most often. Broadbanders are comfortable exploring the resources and new capabilities the Internet puts at their disposal; 60 percent use different sites tailored to a specific need rather than relying on a single all-purpose portal and 45 percent make an effort to try new sites. At the same time, six in 10 do not consider themselves more knowledgeable about Broadbanders own an average of six technology devices. technology than most. The Internet is increasingly an everyday aspect of 21st century life for broadband users and it remains a highly positive experience; three-quarters or more agree that the internet is fun, liberating, fulfilling, efficient and social. In fact, 81 percent say they go online to have fun and 65 percent escape to the web when they want to take a break. Still, only one-fifth of time spent online is for entertainment. Two-thirds of online time is devoted to communication and information. Broadbanders rely on traditional Internet access, preferring to go online from home using a desktop computer. One in 10 goes online from a mobile device.
Demographics
Almost one-half (47 percent) of all adult Americans (18+) have a broadband connection at home. Broadbanders are slightly more likely to be male than the broader online population. They live in households with an average income of $66,000 per year, and 40 percent have a college degree or higher.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Broadbanders™
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
9.2
Household Income
70 56 42 28
Demographics
Gender
70 56
Age
30 24
52%
42 28 14 0
20% 48%
18 12
22% 16% 9%
17%
43% 31%
8%
6 0
8%
26%
14 0
Male
Female
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
5.2
Average Monthly Online Spending
70 56 42 28
Percentage of Time Spent on Home Page or Other Site
70 56
61%
47%
42
39%
28
27%
14 0
26%
14 0
None
Under $100
Over $100
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
2.5
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Online Insiders™
“I Practically Live Online”
Online Insiders do more of everything there is to do online. They also divide their online Online Insiders connect with 20 people online every day. time more evenly across key online activities. Relatively young, this group is likely to continue moving many of aspects of their lives online—suggesting that, not only will they be “insiders” in terms of knowing more about the online world than other groups but that they essentially live “inside” the web. Online Insiders are more likely to access the internet through a mobile device than any other group.
Orientation Toward the Internet
Online Insiders take pleasure in their time online. Reluctant to reduce their online experience to simply getting the essentials and logging off, Online Insiders often get lost surfing around, exploring things at random. This group strongly views the web as a place to escape and agree that the internet is fulfilling, efficient, safe and fun. Online Insiders are most likely to characterize themselves as knowing more about technology than most people, and often troubleshoot computer problems for friends and family. They exhibit a greater interest in the latest gadgets and devices, and have taken the boldest leap in trying to manage everything they can online, “going digital” with their media collections (photos, audio, video). Online Insiders tend toward using a collection of different Web sites, each of which specializes in a specific service. They consistently try new sites and online services. Online Insiders enjoy the widest variety and highest frequency of regular online activities of the five groups and also own the most devices. Online Insiders have also embraced online shopping. Fully 88 percent of Online Insiders make at least one online purchase transaction per month, spending an average of $148 monthly online.
Seventy-one percent of Online Insiders contribute to Internet content or information in a typical month.
Demographics
Online Insiders compose over one-fourth of the broadband population. They are slightly more likely to be male and tend to be between 25 and 44. Online Insiders are more likely to have graduated from college and have higher incomes.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Online Insiders™ Online Insiders
21 % 25 % 21 % 17 % 16 %
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
9.7
Demographics
Gender
70 56
Age
30
26%
28%
Household Income
70 56 42
24
55%
42 28 14 0
52% 45%
21% 17%
22% 20% 20% 16% 13%
48%
18 12
7% 8%
39%
28
9% 6%
43% 36% 25% 26% 31%
9%
8%
6 0
14 0
Male
Female
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
6.0
Average Monthly Online Spending
70 56 42 28
Percentage of Time Spent on Home Page or Other Site
70
66%
56
61%
46%
47%
42% 26%
42
39%
28
34%
27%
14
14
12%
0
None Under $100 Over $100
0
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Online Insiders
12.1 7.6 15.2 6.7
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
3.8
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Social Clickers™
“The internet helps me stay in touch with my friends and family”
Social Clickers rely on the Internet to maintain relationships with friends and family Social Clickers spend over an hour and a half (1.7 hours) every weekday emailing. and seek out new ones. While a generational divide runs through this group, all Social Clickers are united in their appreciation of how the internet facilitates communication— spending 60 percent of their online time on that activity.
Younger Social Clickers are twice as likely to contribute online as older ones.
Orientation Toward the Internet
Social Clickers vary in their attitudes about the internet by age. Younger Social Clickers, those under 45, are twice as likely to say they go online to express their creativity and are much more likely to contribute content to Internet sites. Younger Social Clickers are also particularly likely to say they have “gone digital” by putting their music, video and photo collections online. In general, Social Clickers see the internet as efficient, social, fun and safe. While they do not find the Internet particularly complicated or stressful, this group generally does not feel that they know more about technology than others, nor are they likely to be asked for IT help from friends and family. Yet, here too, there is a gap between younger and older Social Clickers. Older Clickers are generally less comfortable with technology and less active online. Social Clickers spend almost five hours a day narrowly focused on using the Internet for social interchange. They pursue relatively fewer activities and special interests online compared to other Broadbanders and, next to Content Kings, are most likely to access the Internet from home.
Eight-three percent of Social Clickers access the Internet from home.
Demographics
Social Clickers make up nearly one-fourth of the broadband population. They are predominantly female and one-third are age 55 or higher. Just over half are employed full-time and they are less educated than other online groups They spend little of their online time shopping. Almost two-thirds (63 percent) make at least one purchase transaction per month, but they spend an average of only $83 a month online, less than Online Insiders, Fast Trackers and Everyday Pros.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Social Clickers™ Social Clickers
11 % 60 % 13 % 7 % 8 %
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
8.7
Demographics
Gender
70 56
Age
30
28%
Household Income
70 56
19% 16% 13%
64% 52% 48%
24
20%
22% 22% 17% 13% 15%
42 28 14 0
18 12
8% 8%
42 28
9%
49% 43% 31%
36%
10% 8%
24%
14 0
26%
26%
6 0
Male
Female
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
4.9
Average Monthly Online Spending
70 56 42 28 14 0
Percentage of Time Spent on Home Page or Other Site
70 56
61% 55% 45% 39%
48% 37% 27%
47%
42 28
26% 15%
14 0
None
Under $100
Over $100
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Social Clickers
8.5 5.9 10.3 5.3
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
1.7
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Fast Trackers™
“I like to get what I need, and leave quickly”
Fast Trackers flock to the web as the best place to get their daily dose of news, Seventy percent of Fast Trackers regularly read news online. sports and weather. Bringing a focused regularity to online pursuits, the Fast Tracker particularly values news and information and spends half of their time on the Internet in that pursuit.
Thirty-three percent of Fast Trackers regularly check sports scores.
Orientation Toward the Internet
Fast Trackers’ pursuit of news and information online is driven by their need to learn, become more educated and stay up-to-date. This group is very practical about pulling together information online, using a mix of major and specialized sites to find what they are seeking. Fast Trackers are similar to Broadbanders as a whole in their attitudes toward the Internet. A majority see the web as a place to escape and roughly four in 10 are expert enough to feel they know more about technology than the average person, try new online services and act as a technical resource for friends and family, However, Fast Trackers are more likely to agree that the internet is complicated and are more likely to say they wouldn’t mind losing their Internet connection for a day. Although Fast Trackers spend little of their online time shopping, 72 percent make at least one online purchase in a typical month, spending an average of $110 monthly.
Thirty-four percent wouldn’t mind losing their Internet connection for a day.
Demographics
Fast Trackers make up nearly one-quarter of the broadband population. This group includes more men (63 percent) than the broadband population as a whole. They are generally working full-time, often in middle management positions. Fast Trackers are more likely to have graduated from college and are somewhat affluent.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Fast Trackers™ Fast Trackers
13 % 21 % 48 % 9 % 9 %
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
9.6
Demographics
Gender
70 56 42 28 14 0
Age
30
25%
28%
Household Income
70 56
17%
63% 52% 37% 48%
24 18 12
8% 7% 8% 17%17%
22% 20%
22%
16%
42
39%
28
9% 9%
43% 28% 32% 26% 31%
6 4% 0
14 0
Male
Female
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
4.9
Average Monthly Online Spending
70 56 42 28 14 0
Percentage of Time Spent on Home Page or Other Site
70 56
59%
61%
49%
47%
42
41% 28%
28
39%
27%
23%
26%
14 0
None
Under $100
Over $100
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Fast Trackers
10.5 6.0 11.8 5.6
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
2.3
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Everyday Pros™
“I try to manage everything that I can online”
Everyday Pros use their limited time as effectively as possible, embracing the efficiency Everyday Pros spend over two hours each weekday on Web sites for work. the web affords them in executing their regular chores. They are least likely to go online to express their ideas and creativity and they are not particularly interested in getting the opinions of others.
Fifty-two percent of Everyday Pros say they like to get what they need and then leave quickly.
Orientation Toward the Internet
Everyday Pros bring a practical and applied perspective to their life online. While they are less likely to feel that they practically live online, Everyday Pros recognize the utility of the web, trying to manage everything online that they can. This group has a strong affinity for “one-stop shop” major sites and brands, preferring to let one site aggregate all the services they need in one place. Everyday Pros show little interest in trying new sites and services and are least likely to get lost surfing around exploring at random. Everyday Pros do not generally consider the web a place to escape. Eight out of 10 do agree that the internet is fun and that it is efficient and safe, but even at those levels Everyday Pros are less likely to subscribe to those views than other Broadbanders. Everyday Pros gravitate toward the commercial activities available on the web to accomplish their daily tasks such as checking stocks, looking for maps and local information and checking weather. They are least interested in the social/community connections available online; reporting the fewest online contacts in a typical week (12).
Seventy-five percent of Everyday Pros purchase online at least once each month, spending an average of $101 monthly.
Demographics
Everyday Pros make up 13 percent of the broadband population. They are the oldest of our groups with a mean age of 46 and have been online for over nine years. They are generally working full-time, and are most likely to be married. Everyday Pros have generally graduated from college and are affluent.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Everyday Pros™ Everyday Pros
13 % 25 % 17 % 12 % 34 %
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
9.3
Demographics
Gender
70 56
Age
30
28%
Household Income
70
24% 22% 20% 18% 16% 12% 8% 8% 5% 9%
24
53%
42 28 14 0
52% 47%
48%
18 12 6
2%
19% 17%
21%
56 42
40%
28 14 0
43% 33% 28% 26% 31%
Male
Female
0
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
4.6
Average Monthly Online Spending
70 56
Percentage of Time Spent on Home Page or Other Site
70 56
61%
61%
52%
42 28
47%
42
39%
28
39%
24%
14 0
27%
24%
26%
14 0
None
Under $100
Over $100
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Everyday Pros
8.9 6.2 11.1 5.9
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
2.3
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Content Kings™
“The web is a place to escape when I want to take a break.”
Reveling in the opportunity to escape online, the Content King pursues most if not all Seventy-seven percent of Content Kings regularly play games online. of the wide range of diversions available on the web. By deciding when, where and how to access entertainment, Content Kings create their own entertainment experiences from a spectrum of established media outlets.
Content Kings spend almost three hours every weekday playing casual games online.
Orientation Toward the Internet
Content Kings are Internet content consumers, not contributors. While they make some online contributions, they have the lowest level of social interactions on the web, averaging just 10 emails a day. Although they are most likely to feel that they practically live online, the group is not motivated to go online for practical reasons. They are least likely to go online for work or school and also the least likely to try to manage everything online that they can. Their singular focus on entertainment content and the importance they place on access to that stimulation is underscored by the fact that they are most likely to mind losing Internet connectivity for even one day. Content Kings gravitate toward the multimedia qualities of the web, and are most likely to get lost surfing around exploring at random; they are least likely to subscribe to the “get on and get off” mentality of the Everyday Pros. Content Kings see the web as a place to escape and agree that the internet is fun, liberating, fulfilling and safe. Games are at the heart of their Internet use. Content Kings own relatively few tech devices but they are most likely to own a desktop computer and a videogame console.
Content Kings are more likely to own a videogame console than the other groups.
Demographics
Content Kings make up just over one-tenth of the broadband population. They are more evenly divided between male and female Broadbanders and are the youngest of our groups with a mean age of 39.3. One-third of 13–17 year olds are Content Kings. Forty percent are single.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Snapshot
Involvement and Tenure Online Online Areas
Entertainment Communications News/Information Shopping Personal Productivity
Content Kings™ Content Kings
63 % 15 % 11 % 6 % 6 %
Broadband Population
20 % 31 % 24 % 11 % 14 %
Mean Number of Years Online
8.4
Demographics
Gender
70 56 42 28 14 0
Age
30
28%
Household Income
70 56
24 23%
22% 20% 19% 16%16% 17% 11%
51%
52%
54%
42 28
9% 9%
49%
48%
18 12
8% 8% 6%
16%
43% 31% 22%
24%
14 0
26%
6 0
Male
Female
13–17
18–24
25–34
35–44
45–54
55–64
65+
< $50,000
$50 – $74,999
$75,000 +
Online Activities and Spending
Mean Hours Spent Online per Weekday
5.4
Average Monthly Online Spending
70 56 42 28
Percentage of Time Spent on Home Page or Other Site
70 56
65%
61%
45%
47% 41%
42 28
35%
39%
27%
14 0
26% 14%
14 0
None
Under $100
Over $100
% Time on Home
% Time on Other
Mean Number of Activities and Devices
Online Special Interests Regular Media Activities Regular Online Activities Tech Devices Owned
Content Kings
8.4 6.7 10.2 5.3
Broadband Population
10.0 6.5 12.1 5.8
Mean Number of Online Purchase Transactions in a Typical Month
1.5
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Methodology
Findings from Netpop | Snapshot are derived from an online survey of 4,068 broadband users in the United States conducted in August 2007. Respondents who started the survey were asked one question to identify those who access the Internet via a high-speed or broadband connection (any connection greater than 56 kilobytes per second). Respondents who indicated they “usually” use a high-speed or broadband connection completed the survey. Start rates were representative of the country’s Internet population based on age and gender. Respondents were offered a cash incentive to complete the study. Based on randomly chosen samples of this size (n = 4,068), there is 95 percent confidence that the results are statistically accurate to within approximately 1.55 percent of the entire U.S. broadband population if the entire population had been polled. The segmentation solution presented in Netpop | Snapshot was developed using factor analysis, latent class analysis and cluster analysis.
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Netpop | Snapshot: USA © 2007 Media-Screen LLC
Next Steps
Now that you have been introduced to the Online Insiders, Social Clickers, Fast Trackers, Everyday Pros and Content Kings, we hope you are interested in learning more about each segment and how they can be applied to your marketing and product development needs. Please consider one of the two following ways of incorporating Netpop | Snapshot into your strategic plans: Access any graph in the Netpop database filtered on any of the five attitudinal segments. Graphs are available on a monthly subscription basis, starting as low as $24.95 per month. Simply identify the graph you want to purchase and select the segment that interests you. For more information about monthly subscriptions to Netpop, please visit www.NetpopResearch.com. Contact Media-Screen, the creators of Netpop. Media-Screen analysts are available to help you understand the appropriate target(s) for your organization; design custom data inquiries against the Netpop dataset; or conduct primary research anchored to the Netpop segmentation model. If you share our passion for learning more about the modern consumer, we invite you to contact us.
Media-Screen LLC 322 Cortland Avenue San Francisco, CA 94110 415-647-1007 www.media-screen.com
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Netpop | Snapshot: USA © 2007 Media-Screen LLC