Turning the tide for Torbay 2010-2020

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Document owner              Caroline Taylor
Version                     4.7- FINAL DRAFT

Date                        27 November 2006
Released to                 Community Plan working
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                            Members/Democratic
                            services
                            SMT plus
                            TSP Board
Next stage                  Some inserts in
                            Stronger/Learning and
                            Skills needed
                            Post TSP Board 5th Dec
                            06
                            structure and appendix
                            revisions
                            editorial consistency
                            needed


              Turning the tide for Torbay

                     2007-2027
               Torbay Community Plan
Index

Foreword by Nick Bye – Chair of Torbay Strategic Partnership                   2
Moving forward from the last Community Plan                                    5
Vision for the Bay – what we want Torbay to become in 10-20 years              7
Top ten for Torbay                                                             8
The four key themes- Pride in the Bay                                          13
The four key themes- Learning and skills for the future                        23
The four key themes- Stronger communities                                      38
The four key themes-The new economy                                            47
Delivering „Turning the tide‟                                                  56
Torbay Strategic Partnership -How we work together                             57
Consultation processes on the plan                                             60
How we will monitor our progress                                               61
We welcome your comments                                                       62
Appendix-1 &2- measures for pride in the bay and list of relevant strategies   63




                                        1
Foreword by Nick Bye,
Chair of Torbay Strategic Partnership


Welcome to Torbay‟s Community Plan
This plan has been developed and prepared by the Torbay Strategic Partnership
on behalf of all the residents of Torbay. The plan builds on the previous
Community Plan „Teaming up for Torbay‟s future 2004- 2007‟. It outlines the
Partnership‟s vision for Torbay over the next 20 years bringing together the views
of representatives from residents and the business, community and voluntary
sectors.

The aim of our plan is to develop a coordinated approach to providing services
across the Bay that both meet and respond to community needs. The plan is the
result of many months of work from all partner organisations, and I would like to
thank everyone involved for their work to produce this important living document.

The plan focuses on economic prosperity as the top priority. We have identified
four themes that will contribute towards this vision they are: Pride in the Bay,
Stronger Communities, Learning and Skills for the Future and, underpinning it all,
the New Economy. We have also been ambitious in identifying ten core ideas the
„Top ten for Torbay‟ which will be focused on over the next ten to twenty years to
deliver our ambition.

We want to build on what we have already, such as our beautiful natural
environment, and enhance it. We recognise that there are inequalities of health
and that many residents have concerns regarding crime and grime.

We believe that our greatest resource is our people and we must develop our
skills base, creating a „can do‟ entrepreneurial culture. We must also become a
place that is truly open for business, encouraging investment and new ideas,
whilst being committed to upgrading our traditional industries, especially tourism.

 We recognise that the three towns, Torquay, Paignton and Brixham are very
different in character. What might be appropriate for one town may be quite
wrong for another. Hence, when talking about Brixham there is emphasis on the
fishing industry and maritime technology. Torquay has the true „Riviera‟ feel.
Paignton has the potential to become a key economic centre as well as a family
holiday resort without equal.




                                        2
This plan represents an important milestone in achieving our goal for the
future „ A clean safe and prosperous Bay‟ „ a living vision to turn the tide and
transform Torbay for its residents, visitors and future generations


Nick Bye (Chair)

On behalf of the Torbay Strategic Partnership




                                       3
The Torbay Strategic Partnership


What is the Torbay Strategic Partnership?


   The Torbay Strategic Partnership is the body that brings together the public,
   business, voluntary and community sectors in the Bay.
   The role of the Partnership is to develop and deliver a vision for the future of
   Torbay that meets the aspirations of local people and which promotes the
   social, economic and environmental well- being of the Bay.



Steering Group (Nov 06)

Name                        Organisation
Nick Bye, Chair             Torbay Council
Dominic Acland              Torbay Coast and
                            Countryside Trust
Mr Walker
Peter Colclough             Torbay Care Trust
Cllr Christine Carter       Torbay Council
Cllr Derek Mills            Torbay Council
Peter Bushell               Representing Torbay
                            Development Agency
Carole Schneider            Torbay Voluntary Service
Mike Yeo                    Torbay Council
Vacancy                     Torbay Health & Social
                            Care Partnership
Chief Inspector Stuart      Devon and Cornwall
Lander                      Constabulary
Mr Julian Tuck              Westcountry Housing
                            Association




                                         4
   Moving forward from the last community plan
Our last community plan „Teaming up for Torbay‟s future‟ aimed to improve the
Bay by focusing on 8 key themes. Our new plan aims to improve on this further
The diagram below shows how the plans link together.

Insert diagram 8 themes to four

What has the Torbay Strategic Partnership achieved so far?


Increased learning opportunities the partnership recognises the importance of
young people in ensuring the future prosperity and vibrancy of Torbay. A multi
agency partnership was developed to deliver our „Children‟s plan‟, which has
already delivered improved educational attainment in some key stages and
provided better outcomes for looked after children. More steps are to be taken to
promote learning and establish training pathways into the employment market.

Work on valuing our environment has had many successful outcomes and
remains at the heart of the new community plan. Local people continue to tell us
that this is one of their key priorities for the Bay.

Culture is the second fastest growth area in Torbay and has achieved many of
its aims. Progress to promote sport in Torbay has still to be strengthened and we
will link this to our ambitions for health in our new plan. Developing Torbay‟s
culture was one of the first priorities to create a more vibrant and diverse
community. This went hand in hand with attracting residents and visitors to take
advantage of arts, sports and recreation. The Cultural Partnership has been
successful in improving satisfaction in the arts, theatres and events, and in
improving participation rates in Torbay and the South- west.

We have successfully refurbished Torquay Library and obtained funding for
refurbishing Palace Theatre in Paignton. Regional support has ensured a broad
variety of events and refurbishment of historical buildings could take place. One
of these, Torre Abbey we hope to reopen in 2008.

Many successful projects to make Torbay a safer place have been achieved,
notably a reduction of violent crime at Torquay harbour side. The perception of
crime by local people has also improved, and we will continue to work on this



                                        5
new theme which local residents tell us is vitally important to their quality of life in
the Bay.


Creating sustainable communities is crucial to community planning and has
been aided by the development of ward partnerships which feed information and
issues through the Ward Partnership Support Officer to out partners.


Health & Social Care. The last community plan introduced a range of activities
with successful outcomes including the two year,‟ 5 a day campaign‟, with
associated training, consultation on the Health Act and smoke-free environments,
and work to establish businesses to become smoke-free ahead of legislation. In
health and social care the priorities were to help people to live longer, healthier,
and more independent lives, and to support young people and families with
vulnerable adults.

New developments have taken place with the aim of regenerating towns and
communities which aim to create more and better jobs. This is all with the aim of
improving Torbay‟s economy, and this has become core to the new community
plan.

Foundations have been laid to improve access to good quality affordable
homes. Work has been done to ensure the ongoing regeneration of housing in
Torbay to match the future diverse needs of our population.


The success of the last community plan in delivering its ambitions was very much
due to improved partnership working this has lead to an increased ambition and
drive to;

„Turn the tide for Torbay‟




                                           6
Vision for the Bay – what we want to Torbay to
become in 10-20 years
                           Our ambition for Torbay
      a prosperous area known to be a great place to live and learn and grow up
       in
      an area where we compete on a world stage in our traditional industries of
       tourism and fishing
      an area where communities know and support each other and enjoy some
       of the best services in England
      an area that widens opportunities and provides high quality employment
       and retains our young people in the Bay
      an area that celebrates the differences in the three towns, builds on the
       strengths of these towns and brings back the feel-good factor:

          o Glamorous café culture of Torquay
          o Fantastic family friendly Paignton
          o Romantic atmosphere in the working port of Brixham

We have identified 4 key themes that will make the
biggest difference to our ambitions:

      pride in the Bay
      learning and skills for the future
      stronger communities
      the new economy

To deliver on our ambitions we have identified a „Top ten for Torbay‟ these are
goals which we intend to focus on over the next ten to twenty years.

       Top Ten for Torbay

   1. On the move
   2. Business excellence
   3. Maritime excellence
   4. Creative academies
   5. Wonderful waterfronts
   6. Riviera living
   7. Positive Torbay
   8. A greener Bay
   9. Active living
   10. Premier parks


                                        7
Top ten for Torbay
  1. On the Move

  What are we trying to achieve?

     to make Torbay look welcoming and attractive to visitors at point of arrival
     for it to be easy to get here and move around
     more people wanting to visit, stay and spend money in the bay
      contributing to our economic success
     increased accessibility for all sections of community, embracing all forms
      of sustainable travel
     new developments that are well related to jobs, shops and other
      community facilities and that are well served by sustainable transport links


  How will we make this happen?

  Construction of the South Devon Link Road (Kingskerswell Bypass)
  Improvements in and around Torre, Torquay and Paignton Railway Stations
  Road, rail and sea transportation facilities linking together with accessible
  timetable information

  2. Business excellence

  What are we trying to achieve?

     highly paid sustainable jobs contributing to Torbay‟s economic success
      and improved quality of life
     opportunities for young people to remain in the Bay and realise their
      aspirations with well paid employment

  How will we make this happen?

     encouraging mixed use developments, leading to increased vibrancy and
      enabling more people to walk and cycle to work
     serviced land to develop business parks and new employment areas
     relocation of a major Public/Private sector organisations to Torbay
     a centre of innovation and research essentially to create a hub of best practice
      for day surgery and short-stay hospital care
     expansion of knowledge based industries
     ensure minority businesses can access the widest opportunities for growth
     make the most of our links with Europe, including contribution made by language
      schools
     education and training opportunities


                                          8
3. Maritime excellence

What are we trying to achieve?

   more local people and visitors taking part in water-sports
   young people increasingly active on the water with sailing and boating as
    a tool contributing to social inclusion

   Torbay is known nationally and internationally as a sailing venue

How will we make this happen?

   better on shore facilities and making use of the Bay for maritime events
   encourage the development to Maritime industries
   marketing and promotion of events

4. Excellent learning centres

What are we trying to achieve?

   development of entrepreneurial skills
   young people can meet their aspirations in Torbay
   a competitive work force reinforcing the Bay as a desirable place to live
   creative industries and knowledge industries continue to grow and prosper
    in Torbay

How will we make this happen?

   schools and colleges have closer links with Plymouth and Exeter
    Universities and more Higher Education and Foundation Courses on offer
    in the Bay
   closer working with companies in the Bay to help develop skills needed to
    regenerate Torbay‟ economy
   being at the forefront of ICT infrastructure developments to support these
    developments

5. Wonderful Waterfronts

What are we trying to achieve?

   a marine environment for all to enjoy
   facilities that will continue to attract tourists to Torbay

How will we make this happen?




                                         9
   improvements to Torquay Waterfront - including Rock Walk , Princess
    Gardens, Pier
   new commercial developments around Torquay harbour
   improvements to Paignton Harbour area and Quaywest developments
    and creation of a leisure zone
   Brixham harbour regeneration
   world class fish market, restaurants

6. Riviera Living

What are we trying to achieve?

   easy access to affordable housing for residents
   more people using our town centres , with the aim of each town further
    developing its character
   high quality facilities, e.g. shops, schools, health services, sport, land for
    community facilities

How will we make this happen?

    Improved shopping and encouraging more quality up market stores
     Develop land at Station Lane Paignton
     Oldway Mansion – maximising its potential
     Community regeneration in Brixham through improvements to the fish
       market and quality maritime environment and culture

7. Positive Torbay

What are we trying to achieve?

   people feel safe at all times
   have opportunities to meet their aspirations throughout their lives
   are able to influence decision- making
   people like working and living in the Bay
   all groups feel included and empowered

How will we make this happen?

    a network of multi- agency advice and service centres
   agencies that engage effectively with the community and feed back the
    reasons for decisions made
   celebration of success and diverse communities
   taking action to improve less safe areas and providing clear information on
    how residents can help themselves to be safe

8. A greener Bay



                                       10
What are we trying to achieve?

Torbay continuing to contribute to reducing the impact of global warming, and rising
sea levels
The use of green technology to contribute to Torbay‟s economy


How will we make this happen?

    sustainable, „user friendly‟ neighbourhoods, within walking distance of
     facilities
    creation of safe cycle way and footpath links
    energy efficient housing
    council, health police and other agencies use energy efficiently
    less waste to landfill
    efficient use of scarce resources
    increased recycling and sustainable drainage
    gain „Geopark‟ status for the Bay
    active programme of tree planting and greening the Bay

9. Active living

What are we trying to achieve?

    supporting young people and elderly people to have full and active lives
    reduction in health inequalities through health promotion, particularly in
     deprived wards

How will we make this happen?

    healthy lifestyle support workers
    sports college status for Paignton Community College
    Sports Fitness Centre
    address the number of young women becoming pregnant and improve
     awareness of sexual health issues
    raise awareness of risk and consequences of alcohol and substance
     misuse


    10. Premier parks

What are we trying to achieve?

    parks for all to enjoy – all year round
    more people visit and use our open spaces
    Torbay is known for its high quality parks


                                       11
How will we make this happen?

   restoration and improvements to flagship parks with a greater range of
    plants more exotic and colourful parks all year round
   events in parks
       o Music
       o Cultural activities
       o Commercial events
   development of horticultural skills and training a centre of excellence
   marketing of parks as tourism attractions
   restaurants in or associated with parks
   accessible parks – public transport , parking, footpath networks, disabled
    access
   public art




                                     12
The four key themes, Pride in the Bay, learning and
skills for the future, stronger communities, the new economy


Pride in the Bay
What does Pride in the Bay cover?

Pride in the Bay is about improving our pride in our community of Torbay – in the quality
    of our physical and cultural environment, and how it affects our quality of life

A high quality environment is a catalyst to regeneration, a reason for business people to
    decide to start up in Torbay, and a prime reason for tourists and conference visitors
    to come and spend money here

We believe we can all work together to bring about real and lasting environmental
  improvements, while at the same time protecting Torbay‟s existing qualities and
  improving problem areas

We aim to improve Torbay‟s cultural offering, increasing participation in events that,
  make a difference to quality of life and strengthen creative industries

The Community Plan aims

We have four overarching aims in addressing how we aim to work to increase
Pride in the Bay:

   to make Torbay a great place to live, work, play and visit

   to leave a lasting legacy to future generations by leaving Torbay in a better state
        than when we found it

   to provide a safe and clean environment which residents will be proud of and which
       visitors will wish to return to

   to generate a more vibrant and diverse mix of cultural activities in Torbay‟s
       outstanding location, which are recognised, valued and taken up by local people
       and visitors




How Torbay is now



                                            13
     The Natural Environment: Torbay has an outstanding coastal
      environment, which is important for tourism the local economy and quality
      of life. The environment, merits protection and conservation for its own
      sake. Torbay‟s location and setting are its unique selling point.

     Urban Quality: Torbay‟s urban environment is mixed – we have some high
      quality residential neighbourhoods, outstanding buildings, superb parks,
      open spaces and gardens and pockets of high quality built environment.
      However, we also have some serious urban issues to address, including
      run-down housing estates, eyesores, areas blighted by litter and detritus,
      intrusive traffic and harmful levels of air pollution. In addition, parts of our
      town centres are in need of visual, as well as economic, regeneration.

     Culture and Sport: Culture is one of the fastest growing business sectors
      in Torbay. However, cultural participation is varied. Only 16.9% of the
      population take part in sports, whereas the South- west has the highest
      take up of arts events and activities in the country at 76%.

     Waste management: Although our waste recycling rate is above the
      national average, all our rubbish is disposed of outside Torbay‟s
      boundaries and our bio-degradable landfill figures will soon exceed the
      Government‟s targets, leading to financial penalties. The Landfill Torbay
      currently utilises will be at capacity 2016

     Safe and sustainable access: The growth in our bus services and
      increased cycling rates are a big success story, as are the major
      environmental improvements and pedestrian priority schemes in some of
      our shopping streets. However, we also suffer from localised congestion,
      traffic intrusion in parts of our town centres and on and off street parking
      problems.

     Climate Change: Torbay is not immune from climate change, and being a
      coastal area, the impact of rising sea levels could be significant over the
      next 20-30 years. We are in the process of preparing a climate change
      strategy to help us combat the adverse effects of climate change

     Inclusiveness: Engaging all of our diverse communities is a key challenge,
      and addressing the barriers will be a key priority.




What are we doing well?




                                         14
We have a lot to be proud of in Torbay, and it is right that we should celebrate
our many assets and achievements. Our achievements over the past 5 years
include:

      Torbay Coast and Countryside Trust opened Occombe Farm, Paignton in
       March 2006, which aims to reconnect people with food, farming and the
       countryside. It also gives sensitive public access to wildlife habitats

      our recycling initiatives have earned us national acclaim and have driven
       up our recycling rate

      we are supporting the local environment through street warden initiatives
       and community engagement through Ward Partnerships, and community
       groups

      Torbay‟s historic environment is a huge asset which contributes to the
       economy as well as quality of life. We are in the middle of an ambitious
       heritage restoration scheme for Torre Abbey, Torquay, which is one of our
       most impressive landmarks

      we have been making our town centres more attractive for pedestrians.
       Successful schemes include, Victoria Street, Paignton, Lower Union
       Street, Torquay, and the new Harbour Footbridge, Torquay

      our local transport plan was submitted to Government in March 2006. We
       have been named „the most improved transport authority‟ winning praise
       for „our exemplary lead in improving all modes of transport.‟

      the Torre environmental improvements, including the Brunswick Square
       refurbishment, were carried out following extensive community
       consultation

      Foxhole environmental improvements were implemented following
       extensive community consultation

      we have made many improvements to the public realm, including the new
       pedestrian bridge over the entrance to the inner harbour and the recently
       completed Torquay Waterfront Phase 3 scheme

      we have implemented an ambitious improvement programme for parks,
       including Paignton, Furzeham Green, Brixham, Chelston and Ellacombe,
       Torquay, and won the coveted Green Flag for Sherwell Park

      our library service has renewed the Charter Mark for its services for the
       community



                                        15
      The Cultural Partnership is championing an Olympic bid for Torbay,
       improving the creative sector and working towards a more co-ordinated
       approach to seasonal celebrations.

      new children‟s play, sports and youth facilities have been developed in our
       most deprived areas

      Torbay has worked closely with neighbouring authorities and other
       partners to prepare and implement the South Devon Area of Outstanding
       Natural Beauty (AONB) Management Plan. Projects include woodland
       restoration around Brixham

      We have made good progress on the preparation of a range of documents
       which make up the new Torbay Local Development Framework

      We have joined forces with our secondary schools to open them up for
       community use, e.g. for indoor sports

      The Torbay Coast and Countryside Trust is involved in setting up and
       operating habitat management agreements to celebrate and conserve
       Torbay‟s outstanding wildlife

      The sea water quality in Tor Bay has improved significantly following the
       start of operations of Brokenbury Waste Water Treatment Works

      The pollution of fresh water streams is also being tackled in partnership
       with South West Water

What are the areas we need to improve?

There are some critical challenges ahead, failure to address them will undermine
our environmental standards and quality of life. This list of challenges includes:

          we need to plan for the future housing and employment needs for our
           residents without causing unacceptable harm to the environment

          we need to ensure further improvements are made to the public
           realm, both within our town centres and at other key identified focal
           points around the Bay

          Fleet Street, Torquay, there is a need for a traffic improvement plan to
           increase pedestrian and vehicle safety, and to enhance its streetscape

          we need to continue to encourage the development of a public
           transport system that is efficient, reliable and accessible, and which
           offers an attractive alternative to car use .


                                         16
,

           transport links to Torbay both by road and rail will need to improve if
            we are to deliver our business and tourism aspirations


           whilst Torbay enjoys wonderful open spaces we are still under
            providing leisure and play facilities in the most deprived areas.
            Consolidation and rationalisation of some sports pitches and open
            spaces is required

           increased participation in cultural and other environmental activities by
            hard to reach groups needs to be addressed


           we need to improve waste management and disposal methods, if we
            are to meet Government Targets on disposal to landfill

           we need to invest in sustainable energy in Torbay, although there are
            solar panels at Occombe Farm and at Churston Ferrers Grammar
            School

           a more comprehensive library provision would cultural engagement
            with the community

           maximising the benefit of the Olympics for Torbay . We need to work
            across boundaries in delivering sports and cultural support activities

           we need to increase the use of our premier parks for tourism
            purposes and provide associated activities to enhance their value to
            local people

           cleaner streets and public places are cited by the community as a key
            issue for improvement

           further improvements to bio-diversity are possible and opportunities
            need to be adopted by building on current research such as the Bio-
            Diversity Action Plan


What do we want to achieve?

       to ensure that principles outlined in the Community Plan are reflected
        and embedded in future plans, projects and schemes which will deliver
        Pride in the Bay aims


                                          17
   we want to achieve a sustainable balance for Torbay, both in the short
    term but also looking ahead in the longer term. The Community Plan
    highlights the following areas for action and decision making:

       Sustainable Communities

       To ensure that all new developments (A Greener Bay) are sustainable
       and carbon-light, in terms of:
              transport dedicated footpaths and cycle ways
              public transport penetration, joined up train and bus times
              building construction, local and natural materials where
                possible
              energy ,solar heating and insulation
              landscaping, incorporating natural features, hedges, trees
              drainage, using sustainable drainage systems
              layout, neighbourhood clusters,defensible space
              environmental impact minimisation
              Play areas

   we want to improve the attractiveness of the gateway to Torbay at
    Edginswell through securing appropriate developments and designs,
    landscaping and signage

   we want to improve the existing environmental quality of industrial and
    employment areas, to make them more attractive places to work and to
    soften their impact on other parts of the Bay

   a new library to serve northern Torquay is a potential way of engaging
    culturally with a large section of our community that at present lives a long
    way from its nearest library

   we want to increase car sharing and the use of public transport




       Safer, Cleaner, Greener

       o greening the ring road corridor, especially from Tweenaway Cross
         to Windy Corner – this includes tree planting, landscaping and
         perhaps some earth mounding



                                      18
o setting higher standards, backed by enforcement, to clear Torbay‟s
  streets and public places from litter, graffiti and other forms of
  dumping and discarding
o protecting and enhancing key areas of open space within urban
  areas (as defined in the Council‟s Green Spaces Strategy),
  including children‟s play areas
o securing better, safer public access to Torbay‟s parks and open
  spaces, and removing barriers to enable active participation
  (Premier Parks)
o address women‟s concerns about safety at night
o extending the number and involvement of street wardens in the
  community
o taking measures to ensure that BME ( black, minority, ethnic)and
  LBGT (lesbian, bisexual, gay , transgender ) community feel safe
o encourage and support community groups to take control of the
  environmental issues in their neighbourhoods

Climate Change and Pollution
Adapting to a changing climate is essential, and the emerging Climate
Change Strategy will play a key role in addressing this issue. We aim
to;
o lower our carbon footprint
o reduce air pollution, principally though traffic management


Leisure and Culture
o improving the number and quality of several of our playing pitches
   and associated facilities, within an overall programme of
   rationalisation
o ensuring that our playing pitches are open to all
o improving and increasing workshop and exhibition spaces for the
   creative industries
o establishing a support network, including skills development for the
   cultural industries
o increase participation in cultural activity, particularly for those from
   hard to reach groups (Active living)

Coastal and Water Issues
o protecting and enhancing the quality of our sea water in the Bay
  and our beaches
o protecting and enhancing our beaches to maintain the level of Blue
  Flag status for Torbay

o planning to minimise flooding both in coastal zones and within river
  valleys and flood areas




                              19
Sustainable Energy
o promoting the use of sustainable energy in homes, schools and
  workplaces through education, publicity, the planning system and
  financial incentives
o planning for a major sustainable energy scheme to meet the needs
  of a neighbourhood, possibly in the longer term and as part of any
  urban extension

Waste and Recycling
o continue our good track record in recycling and improving on our
  current performance
o promoting waste minimisation within Torbay
o planning a new state of the art, efficient, safe and economically
  viable waste treatment plant serving Torbay which would have
  huge positive environmental impacts for the community
o a new waste management facility linked to a CHP( combined heat
  and power) scheme, could be a major player in reducing carbon
  emissions and providing inexpensive energy in Torbay

Wildlife Conservation
o continuing to manage our natural assets well, and where possible,
   improve them

Transport and Movement
o developing a fully integrated transport network, free from
   congestion and which meets the need across all forms of travel (On
   the Move)
o increasing access to cultural activity and Torbay‟s environmental
   assets through even better bus services, and improved cycle ways
   and footpaths
o implement the renovation of Torbay railway Station, with assistance
   from the Railway Heritage Fund
o recognise the particular additional needs for public transport by
   lower income groups, women and disabled people

Green Tourism
o an icon development such as Geo park status, could be a major
   boost to tourism and the economy in general, and could also
   transform an area into an outstanding themed area and visitor
   attraction
o continuing to develop Occombe Farm as a green tourist attraction
o continuing to manage and maintain the high environmental quality
   of the South Devon AONB ( area of outstanding natural beauty)



                            20
          o continuing to improve the network and quality of Torbay‟s
            outstanding network of footpaths, including increasing the network
            for disabled persons and wheel chair users
          o continuing to improve the cycleway network, including completion
            of the National Cycle Network within Torbay




          Education

          o promotion of environmental sustainability in schools and at South
            Devon College will help encourage future generations to become
            actively involved in promoting green issues

          Procurement
          o the council is already commited to sustainable procurement but this
             area needs further progression



How will we achieve it?

   We need to ensure that a balance is struck in achieving important
   community economic and social objectives, whilst ensuring that our
   environmental quality is enhanced. This will not always be easy, and will
   venture into areas of controversy from time to time. Key aspects of this
   balance include:

      working in partnership with a wide range of organisations, with the ward
       partnerships and the community as a whole, to achieve „buy in‟ to the
       Community Plan‟s „Pride in the Bay „objectives

      encouraging the sensible growth of high quality new development at
       acceptable environmental levels to meet the needs of the community

      raising environmental standards in existing areas, especially where they
       are not currently at an acceptable level

      protecting existing assets and amenities from inappropriate or
       unsympathetic development.

      ensuring that the strategic framework addresses the balance between the
       need for development and the need to safeguard environmental quality.
       This needs to be clear in the emerging Torbay Local Development Framework,


                                        21
      the Torbay Local Transport Plan and in other strategic policy documents. This
      includes sustainable planning standards, policies and proposals and transport
      schemes


     achieving significant neighbourhood environmental improvements and
      conservation area management plans

     achieving increases in participation and access to sports, cultural and
      environmental activity

     involving all sections of the community including those traditionally
      excluded.



How will we measure our success?

  The environment covers a wide range of considerations, some of which are
     easier to measure then others, some of these will need to be measured
     over a relatively long time span

  The cultural sector is healthy and growing at around 2% pa. By providing
     more support for the cultural industries will help long term sustainability

  However, it is important to establish a series of indicators which are
    considered to be a fair reflection of the spread of environmental and
    related quality of life considerations, in order to make a judgment on
    whether the Community Plan is enhancing pride in the Bay or not.

  We have set out a number of key indicators in appendix( 1) that we will
    measure to assess whether the Plan has achieved its goals.




                                         22
The four key themes, Pride in the Bay, learning                       and
skills for the future, stronger communities, the new
economy



Learning and skills for the future (revisions of this section
still to do to strengthen skills element)



Children‟s Services in Torbay is responsible for arranging and delivering all the
services which are necessary in any community to support families and carers to
bring up all our children to be stable, responsible and productive citizens.

Children‟s Services work closely with many other agencies, including schools
and South Devon College to ensure that the services delivered in Torbay are
relevant and effective in responding to the long term needs of our community.

We do this by arranging services which promote healthy futures, a sense of
safety and well-being and learning and attainment. This is to ensure that as many
young people as possible can get the most from an ever increasing range of
learning opportunities available through schools and colleges in Torbay.

  Our intention is to ensure we prepare young people well for the job
opportunities available to them in our community and encourage them to
participate as responsible citizens .We will do this by engaging them in decision
making which affects their community, by encouraging learning in how to develop
and sustain positive relationships and to acquire the self confidence to deal with
life‟s challenges in a successful way.



We also have to ensure that we are constantly working to narrow the gap
between the most and least disadvantaged children and young people in Torbay.

1. Be Healthy

“Securing health, emotional and physical well-being”

Our priorities for increasing child health fall into 3 main areas:-



                                          23
      helping young people keep fit and avoid obesity by participating in
       physical activity and improving their diet
      providing information and advice about how to avoid sexually transmitted
       infections and early pregnancy
      ensuring that children and young people receive the right range of
       services promptly to preserve and protect their emotional well being


How Torbay is now

There are a growing number of children and young people with mental health
issues and emotional difficulties in Torbay. Prevalence rates from the 2004 ONS
(Office of National Statistics) survey state that one in ten children and young
people aged 5 – 16 had a clinically recognised mental disorder. This together
with 2003 population estimates would suggest 1,800 children and young people
aged 5 - 15 inclusive in Torbay would have “some type of mental health
disorder”. A local authority and PCT ( Primary Care Trust) joint funded Tier 2
service was set up in late 2003 which has developed the multi disciplinary
primary care mental health worker role. Of the 200 referrals made to the Primary
Care Mental Health Team during the period November 2004 to November 2005
70% were made for behavioural problems and 11.5% for anxiety problems.

The sexual health and well-being of young people is an area of concern with a
focus on teenage parenthood, the high number of young people seeking
emergency contraception and an increase in sexually transmitted infections
amongst young people.

Socio-economic disadvantage can be both a cause and a consequence of
teenage parenthood. A review of the Teenage Pregnancy Strategy was
undertaken by the Council‟s Overview & Scrutiny Committee in April 2005 with
key recommendations around better multi agency implementation, sex and
relationship education and greater awareness amongst teenagers of local
services.

The overall rate of teenage conception per „000 resident female (aged 15 to 17
years) has increased by 12.9% since the base year 1998. The rate of 49.9 per
thousand in 2004 was significantly above the figure of 34.4 for the South- west
region and the England rate of 41.5. Whilst this rate appears to fluctuate quite
significantly each year, the required rate of 22.1 by 2010 will be challenging to
achieve.

The highest number of consultations and administrations of Emergency
Hormonal Contraception through pharmacists are made to 15-17 year olds.

The percentage of under 18 conceptions leading to abortions has fluctuated year
on year since 1998, with overall increase of 3.4% between 1998 and 2004.


                                       24
In 2004 diagnosed sexually transmitted infections made at GUM clinics in the
South West increased by 2%. New episodes of uncomplicated Chlamydia
infections in people aged 16-19 increased from 632.5 per 100,000 in 2003 to
731.5 per 100,000 in 2004. This rise can be attributed to Increased detection
due to better awareness and routine testing.




                                     25
What we are doing well ?

Children and young people‟s health needs are being addressed well by a range
of services and through a series of initiatives. Recent achievements include:

   an enhanced school nursing service that offers a drop-in service in all
    secondary schools
   healthy schools accreditation being achieved for the majority of schools.
    Progress is now being made on the achievement of the new standards for
    health ahead of national expectations
   the continued roll out and development of Personal and Sexual Health
    Education programmes available to all schools
   new teenage parents housing support service developed in 2005, and
    housing standards enforced
   the planning for the formation of a new multi-agency team dedicated to the
    provision of services to children and young people with mental health needs
   the successful launch of a high profile campaign “Know the Code” on the
    dangers of alcohol including the provision of services such as the „safe bus‟

What we the areas we need to improve?

       recent analysis of teenage conception rates indicate that these will not
        reach the national target.
       there is a need for greater coherence and successful intervention to
        reduce teenage conception rates and to prevent unplanned teenage
        pregnancies.
       there is a need for clearer arrangements for child and family mental health
        services with associated skills and competencies at tiers of need which
        are well set out and efficient.
       difficulties in the recruitment and retention of specialist CAMHS staff
        poses a threat to the provision of a fully comprehensive Child and
        Adolescent Mental Health Service (including development of an out of
        hour‟s service).




                                         26
What do we want to achieve?

Improving the mental and physical health of children and young people in
Torbay, by;
             improved, easily accessible and coherent physical and
               recreational activities across public, private and voluntary sector
               provision for all including girls and disabled.
             promoting the health of babies
             securing a quality accessible and responsive Child and
               Adolescent Mental Health Service.
             extending comprehensive CAMHS services to young people up
               to the age of 18.
             creating a‟ step change‟ in arrangements for drug and alcohol
               related services and intervention for young people.
             providing universal substance use / misuse education, targeted
               interventions for vulnerable young people, specialist services,
               transition arrangements and work with families.
             support and develop the effective delivery of sex and
               relationships education within Personal Social and Health
               Education in schools and out of school settings including those
               in post 16 education
             Services targeted at LGBT and young people

Reducing teenage conception by;
            trying to ensure that all young people know about and have
              access to young people friendly contraceptive and sexual health
              services in a variety of settings.

Improving the ability of children and young people to make positive
choices about healthy lifestyles, by
             establishing specific health and lifestyle goals for targeted
               needy groups of children and young people.


2. Enjoy & Achieve

“Foundations for successful independence”

Our priorities for increasing Learning are principally addressed by Torbay‟s
schools who work alongside other services to ensure nothing gets in the way
which prevents a child or young person from getting the best qualifications
available to them and by fully reaching their potential.

We aim to support children, their families and communities together with schools
and other learning institutions like South Devon College by providing a range of


                                        27
agreed support services at local level so that no youngster with a concern does
not know where or who to go to for help and then does not have to wait for the
right kind of assistance, delivered in an acceptable and friendly way.

How Torbay is now

In January 2005 Torbay‟s school population was 18705 (9516 primary and 9189
secondary). This is expected to fall to 18105 in January 2009 (8870 primary and
9235 secondary). There is a net inward migration of pupils to secondary schools
from outside Torbay. These are mainly pupils from Devon who pass the selection
test and gain places at the three selective secondary schools, or are admitted to
the local voluntary aided secondary school. The transfer rate from Year 6 primary
to Year 7 in secondary schools in 2005 was 106%.


Of total pupil numbers (January 2005) the percentage of those from ethnic
minority backgrounds were 2.77% for primary schools and 2.11% for secondary
schools. They vary between schools, but are well below the English averages of
19.3% and 15.9% respectively.


All schools have performed well or very well in school inspections and none is in
an Ofsted category of concern.
Areas for improvement in attainment have been identified at Key stage 2 and 4.
Attendance, exclusions and support for children and young people with SEN are
also areas of focus. A particular factor which impacts on attainment levels is pupil
mobility. Pupil mobility is characterised by pupils‟ frequent changes in school,
and sometimes even extended breaks in education whilst families relocate to a
new area. This is often the result of family traumas and the breakdown of
traditional support networks, and consequent family moves to escape these
circumstances which impact on children‟s emotional well being and educational
attainment. Poor housing and homelessness also affects achievement and
quality of life.

The development of Torbay‟s Play Strategy involved consultation with a wide
range of stakeholders, including children and young people. Children want
access to varied and interesting environments that contain natural features and
where they have opportunities to meet and play with friends.

   62 day care providers (37 day nurseries (20 of which also host out of school
    clubs), 14 out of school clubs (not part of a day care setting) and 11 pre-
    schools
   104 childminders
   32 primary schools (15 of which have nursery units, 9 are voluntary aided 2
    have foundation status)


                                        28
   8 secondary schools (2 single sex, foundation selective schools; 1
    coeducational foundation selective school; 3 community colleges, 1 of which
    has a sixth form and one has foundation status; 1 bi-lateral 11-18 school
    which also has foundation status, and 1 voluntary aided, 11-18
    denominational school)
   3 special schools
   a Pupil Referral Unit
   a College of Further Education
   4 branch libraries and 1 mobile library
   2 providers of work based learning

21.1% of the primary school population and 14.5% of the secondary school
population have been identified as having Special Educational Needs. In 2004
the percentage of primary and secondary age pupils with a statement of Special
Educational Needs was 4.6% and 4.3% respectively which is above the national
averages of 2.6% and 3.8%.

Pupil attainment at the key stages is variable but broadly in line with national
expectations. When compared with 2004 attainment in 2005 at Key Stages 1 and
3 improved faster than the national rate, attainment at Key Stage 2 worsened
slightly and was static at Key Stage 4. The gap between girls and boys
attainment reflects the national picture where girls levels of attainment are
generally higher than boys.

Attendance, including that of looked after children, has improved and is now
close to that of statistical neighbours and national averages. Permanent
exclusions have fallen from a high of 41 in 2002/3 to 14 in 2004/5.

Youth matters consultation revealed young people are involved in a wide range
of activities in their free time (almost 30 different activities were listed). The most
common activity is meeting friends (55%), shopping (44%) and playing sport
(34%), as well as helping out in the community, playing / listening to music
(23%), watching TV (30%), and working.

In developing Torbay‟s Play Strategy a number of themes emerged through
consultation including the need for:
   more facilities for teenagers
   children and young people are consulted about future play provision
   raising the profile of play
   providing more challenging play facilities that make the most of the natural
    environment
   involving adults in a passive role within the play environment to increase
    safety and facilitate challenging activity
   rationalise existing council play facilities
   planning and developing for better play provision



                                          29
   provision for informal and formal play spaces needs to be close to
    neighborhoods they serve
   change attitudes of adults towards children‟s play activities and right to play
    spaces.
   provision for disabled children‟s play
   recognising the different play interests of girls and boys

What we are doing well?

The overall standard of education is generally high in most schools most
notably:-
    attainment in Reading and Mathematics at Key Stage 1 (age 7) in 2005
    there are no schools in special measures.
    the quality of provision for ICT and leadership of ICT in schools
    improvement at KS3 over 2 years and attainment in 2005 in English,
       Science, Maths and ICT
    quality of engagement of schools with the Key Stage 3 Strategy
    boys‟ reading, writing and maths improved at KS1 in 2005
    schools met their English targets in 2005
    narrowing of gender gap between boys and girls attainment at both KS1
       and KS2
    achievement of lower attaining pupils at KS2 in 2005
    the provision and use of electronic whiteboard technology in schools
    improved co-ordination and outcomes for young people with attendance
       issues through joint initiatives involving education welfare and family
       support services
    the sustained reduction in the number of permanent exclusions
    enforcing housing standards and reducing use of bed and breakfast
       provision
    foyer Supporting People accommodation to assist young people to access
       training

What are the areas we need to improve?
   14-19 provision and collaboration.
   education other than at school
   family learning and prevention links with Sure Start.
   school attendance and truancy
   continue to work on the gender gap to improve boys‟ performance
   attainment of children and young people in care.
   attainment of Gypsy and Traveller children
   attainment at Key Stage 2 (age 11) generally in all the core subjects, but
     particularly in writing and mathematics
   attainment at Key Stage 4 (GCSE) (age 16)
   the quality of teaching and subject leadership in Mathematics in primary
     schools


                                        30
      the levels of absence in some schools
      the ongoing development and alignment of related early years initiatives
      the development and continued roll out of extended school services
      the targeting of family learning opportunities to those in most need
      access to an appropriate curriculum for all learners at Key Stage 4

What do we want to achieve?

To ensure Torbay‟s children and young people make good educational
progress and achieve high levels of attainment, supported positively by
parents, through;
              providing high quality early years provision which helps children
               meet early learning goals and prepares them for starting school.
              promoting family learning and enrichment for children and
               families.
              developing a coherent and relevant integrated plan for 14-19
               provision.
              Improving the arrangements and quality of Education Otherwise
               for children and young people not on the roll of a school.
              maximising pupil achievement in the core subjects at Key
               Stages 1 and 2
              maximising pupil achievement in the core subjects at Key Stage
               3 and across the whole curriculum 14-19
              developing appropriate and targeted parenting programmes

Ensure that schools and settings take an effective lead role in promoting
and supporting children and young people in achieving improved
outcomes, by;
             establishing clear stretching targets for attainment in
               maintained, private and voluntary registered pre-school settings
               for 3 and 4 year olds
             increasing the attendance of all pupils, but particularly of those
               whose attendance is poor
             actively engaging parents in raising parental responsibility for
               education.
             managing the adjustments to school places in the context of
               demographic trends.
             improving the education attainment of Children and Young
               People Looked After.
             support and challenge schools to be effective through self-
               evaluation and self-improvement processes
             developing partnerships which support schools and other
               organisations, to increase the range of learning and support
               opportunities available to targeted groups of parents and carers
             monitor and improve standards in RE and promote in pupils an
               understanding of diversity


                                       31
Ensuring that children and young people enjoy being children and young
people in Torbay, by;
             developing and deliver the priorities of the Torbay Play Strategy
             increasing participation by young people in sporting activities
               including disabled and girls
             delivering personal and social development opportunities
               through the Youth Service
             develop creative opportunities for children and young people as
               part of their learning




                                      32
3. Achieve economic well-being
“Towards a successful adulthood”

The Council works extensively with all its schools, with South Devon College and
through the Connexions Company and the Learning and Skills Council to ensure
that the right range of learning opportunities are arranged which enable young
people to improve their job and career prospects and become the employers and
entrepreneurs of the future. This is to ensure that they contribute to the vision of
Torbay as a place to live in and enjoy and secure their future prosperity

How Torbay is now

Torbay‟s popular image as a leading tourist resort masks problems which exist
for many families, in relation to poverty, poor housing and poor employment
prospects. Torbay contains pockets of deprivation which are among the worst in
the West Country apart from the most deprived areas of Plymouth and Bristol.
Outward migration of young people is an increasing concern for the local
economy. Torbay has a narrow economic base and in 2005 earnings in Torbay
were 71.5% of the England average (£17,110 compared to £23,916). Torbay is
well below the national and regional figures for earnings; the 2005 data showed
Torbay to be the 25th lowest earning local authority area in England.

6.6% of Torbay households consist of lone parents with dependent children
which is slightly above the national figure of 6.5%

In recent consultation with young people 64% thought that unemployment is a big
or fairly big problem in Torbay.

The percentage of primary school pupils eligible for free school meals in January
2005 was 18.9% compared with 16.9% for England. The secondary school
percentage of 13.4% compared with 14% for England.

There are good outcomes for pupils in sixth forms and the percentage of care
leavers in employment, education and training (EET) is at very high levels,
exceeding performance in the comparator authorities and in the south west.
The November 2004 destinations data for Year 11 completers showed that:
                                                                      Devon &
                                        Torbay
                                                   Torbay 2003        Cornwall
                                         2004
                                                                       2004
 Year 11 leavers were in learning
 (including recognised work based        82.4%                         83.6%
 learning)


                                         33
 Year 11 leavers remaining in full-
                                       76.3%         72.2%           76.2%
 time education
 Year 11 leavers entering work or
                                       15.2%         16.7%           15.4%
 training
 Unemployed Year 11 leavers             4.3%         5.1%             4.5%


In Torbay 3.7% of young people beyond statutory school leaving age (16-18 year
olds) were not in education, employment or training (NEET) compared with 5.3%
in Devon and Cornwall (Nov 2005).

Through the Youth Matters consultation 77% of young people participating said
that when it came to careers advice and information they would like to meet
young adults already in work and 69% said they would like more work experience
opportunities.

What we are doing well?

         the large proportion of young people staying on in education training
          and employment post 16.
         value added to student performance and value for money in post 16
          provision
         an improving range of entry level provision post 16
         a good range of provision at level 3 post 16
         attainment in A/AS levels and their equivalents for students at age 18
         foyer service, rent deposit scheme and development of affordable
          homes

What are the areas we need to improve?

         childcare provision and access.
         clear employment pathways post 16.
          the range of provision and collaboration for post 16 vocational
          opportunities (Creative Academies)
         the levels of household income
         collaboration between providers of 14-19 learning
         the range and availability of vocational learning for young people over
          16 yrs old

What do we want to achieve?

Ensuring that children and young people in Torbay aspire to achieve
through progression into further and higher education, work-based training
and employment, by;


                                       34
                establishing clear and relevant pathways for learners 14-19.
                developing relevant and robust employment pathways post 16.
                driving system-wide aspirations for high skill levels and
                 qualifications.
                developing and promote lifelong learning opportunities linked to
                 economic regeneration and sustainable employment.

Ensuring that Torbay‟s corporate developments meet the housing,
transport and economic needs of children and young people and their
families, by;
               ensuring high quality accessible childcare provision to allow
                those parents who want to work to return to work, access
                training and parenting support.
               improving access to public transport and advice about financial
                support for learners.
               ensuring young people and their parents or carers are enabled
                and supported to claim the full range of benefits for which they
                are eligible.


3. Make a positive contribution
„A social and emotional success‟

We seek to engage young people in our decision making processes so that they
contribute to their future well-being and prosperity as they mature towards
adulthood in Torbay.

How Torbay is now

The majority of children and young people in Torbay are settled, achieving and
making a positive contribution.

Young people in Torbay were consulted on Youth Matters through a number
open consultation events and a young people‟s questionnaire. 83% of
participants said they are involved in helping other people at school or in their
community, including young people who help in more than one way. Young
people fed back that they would like more recognition for the voluntary work they
are involved in, they felt this would encourage them and their peers to get more
involved in their communities.

Resources have been identified to develop a Youth Volunteering Strategy for
Torbay. This will focus on exploring needs and developing opportunities for
young people to get involved in volunteering and making volunteering a valued
part of their lives, with a focus on young people from hard to reach groups.




                                       35
This cross references with a number of sections, in particular Youth Matters and
Participation

What we are doing well ?
   the level of youth crime is relatively low
   the operation of the youth justice service
   the development of a Youth Inclusion Programme targeting those at
     highest risk of offending and re-offending
   the successful re-engagement of young offenders in to employment,
     education and training opportunities.
   the Anti Social Behaviour Escalation Process has enabled various
     agencies in Torbay to take action to address anti social behaviour and
     prevent offending from getting worse by putting in place early
     interventions.
   specialist advice and assistance on housing options and housing services
     has young person resettlement worker

What are the areas we need to improve?
   participation of children and young people.
   promotion of socially acceptable behaviour.
   secondary phase school exclusions.
   inclusion of disaffected youth.
   the rate of recidivism of young people on community supervision orders
   the further development and strengthening of anti-bullying initiatives
   inclusion of Gypsy and Traveller children
   involvement of young people in decisions about their housing and related
     support through the Housing Customer Charter and Supporting People
     service user group
What do we want to achieve?


To ensure that children and young people are supported and recognised in
developing positive behaviour, including principles, values and beliefs, by;
             ensuring that children and young people are supported in
                making their voices heard about decisions that affect them
             enabling children and young people to have positive attitudes to
                learning.
             promoting socially acceptable behaviour by children and young
                people.
             increasing the participation of children and young people in out
                of school learning.
             increasing the participation of children and young people in
                community engagement and citizenship activities.
             improving positive experiences for children and young people
                with disabilities.



                                       36
   improving transitions for children and young people with special
    needs.
   strengthening parenting and family support for the most
    disaffected young people.
   improving inclusion of disaffected Youth.
   promoting and developing advocacy for children and young
    people.
   improving the inclusion of young people of minority ethnicity or
    religious belief.




                          37
The four key themes, Pride in the Bay, learning and skills for
the future, stronger communities, the new
economy (revisions in this section still to do on „people
can develop their own communities..)


Stronger Communities
Torbay will consist of stronger communities where:
      people feel safe
      people have access to good quality housing and support, education,
       training and employment,
      people live in healthier communities and have happy, independent and
       healthy lives,
      people can develop their own communities and treat each other with
       respect and consideration.


Strong communities feel empowered, they are inclusive and people engage in
what matters to them and their locality. Feeling safe, being able to live in decent
accommodation with support if necessary and being healthy are also factors that
lead to a community feeling strong.
People feel Safe
How Torbay is now
Despite Torbay being a relatively low crime area, our residents, young and old,
worry about being a victim of crime. In November 2004 only 28% of respondents
asked said that they felt safe on their own after dark in Torbay, 58% were
concerned about their vehicle being broken into and 44% were concerned about
being burgled.      The biggest concern after fear of crime was anti- social
behaviour (ASB) with 81% saying that this is the biggest problem in Torbay;
young people when asked also noted this as a major concern. However the
biggest worry for young people is bullying.

Alcohol and drug misuse is a significant factor contributing to crime being
committed and people‟s fear of crime. Approximately 40% of offenders under
supervision in Torbay report having some or significant problems with alcohol
use. For 74% of this group alcohol misuse was linked in some way to the risk of
causing serious harm, risk to individuals or other risk behaviours.




                                        38
Alcohol and drugs was also a causal factor in over 50% (1378 / 2628) of reported
incidents of Domestic Abuse reported to the police during 2005/06. For the same
period there were 3131 incidents of violent crime reported to the police and
evidence shows that a significant proportion of these crimes are linked to the
night time economy and alcohol misuse. When asked in November 2004 62% of
respondents expressed drunkenness and rowdy behaviour as a concern, 58%
said that drug use in Torbay was a concern.


What are we doing well?
The Safer Communities Torbay Partnership is the primary vehicle for tackling
crime and disorder issues in Torbay. The Partnership prides itself on being active
and innovative in its approach to crime reduction through effective collaborative
working that directly involves service users and the wider community.

Safer Communities Torbay priorities include: crime reduction, public reassurance,
anti- social behaviour, the harm alcohol and drugs cause the community,
domestic abuse and hate crime. Below are a few projects that have or are making
a difference to the lives of people in Torbay whilst addressing these priorities.

Despite Torbay being a relatively low crime area, our resident‟s whatever their
age worry about being a victim of crime. To combat this Safer Communities
Torbay has developed a communications strategy that aims to make the public
aware of the true levels of crime and that if they take crime prevention measures
and remove the opportunity of crime fear will be decreased. The Partnership
undertook a Fear of Crime Survey in January 2006 that revealed a 10%
reduction in the fear of crime compared to a Viewpoint survey in 2004.


Alcohol has a major impact on crime and people‟s perception of crime in Torbay
and therefore managing the night time economy is crucial for Safer Communities
Torbay and it‟s partners. In the past three years the partnership has introduced
many initiatives to address this issue some of these projects include; „Know The
Code‟ a safe and sensible drinking campaign targeted at young people, their role
models (i.e. young adults 18 - 25 year olds), parents and the licensing trade. This
campaign was highly commended in the 2006 national Responsible Retailing
Awards The „Bus‟ and Taxi Marshals also provide a safe heaven for vulnerable
people and increase public reassurance on Torquay Harbourside. This work has
resulted in a reduction of violent crime particularly with young females and
changed attitudes and behaviours of young people towards alcohol.

A robust ASB ( anti – social behaviour) process has been established, with a
clear emphasis on prevention and early intervention, whilst the partnership will
use enforcement powers where necessary this will only be when all other options
have been tried and failed. Every victim of ASB will be contacted either in person



                                        39
or via the telephone to ensure that communities can work with Safer
Communities Torbay to reduce this nuisance behaviour.

The Youth Offending Service leads the way in targeted prevention work with
projects such as the youth inclusion programme, whilst addressing young
people‟s offending behaviour they also respond to the needs of the victims and
the wider community using restorative justice and reparation. One 19 year old
has stated…

      “Torbay Youth Offending Team have helped me change my life
      and given me the support to look forward and change things as
      well as accepting my past. I am sorry for what I did to that person
      I will not forget it. “


What are the areas we need to improve?
We need to build communities where people feel safe. We need to focus on the
causes of crime and anti social behaviour to prevent people of all ages from
entering the criminal justice system. We need to provide those people within the
criminal justice system with the help and support they need when they leave to
prevent the continuation of offending behaviour. We need to tackle people‟s
perception of crime and anti social behaviour particularly young and old people
so they can live their life without fear of harm and distress.


More people in Torbay will experience ASB rather than being a victim of crime,
therefore it is imperative that Safer Communities Torbay continues to develop
and improve how we tackle this behaviour. The Partnership recognises that it
can improve the service delivery for people of Torbay and is currently working
with the Local Criminal Justice Board (LCJB) to look at how Torbay can use the
principles of Community Justice to provide a seamless service from the first
incident taking place to successful resolution whether within the criminal justice
system or not. An integral part of this process will mean increased support and
enforcement for young people and their families committing anti- social
behaviour.
People‟s confidence in the criminal justice system will increase if we effectively
tackle those behaviours that create most nuisances for communities and
communicate what has happened as a consequence. As well as tackling our
biggest problems, we also need to work to increase the reporting of „hidden‟
crimes, particularly racially aggravated and homophobic and transgender
incidents.
We need to increase public reassurance, particularly within younger and older
people and across our hard to reach communities. We will work with residents to
assess people‟s fears and what actions will address them. We will communicate



                                       40
with residents of Torbay; show them how we tackle crime and anti social
behaviour effectively to demonstrate that Torbay is a safe place to live work and
visit.
We need to provide better services for victims of crime including domestic abuse,
working in integrated teams, delivering more effective outcomes quickly and
efficiently. With the support of the voluntary and community sector we will provide
better support systems for victims of crime, especially high risk victims of
Domestic Abuse, helping families to keep safe and make informed choices.
The effects of alcohol misuse are far reaching, it is imperative that we educate
people about the effects of alcohol misuse, reduce alcohol related nuisance and
violent behaviour and increase access to treatment to improve individual and
group support for people who misuse alcohol.


People have access to good quality housing, education, training and
employment

How Torbay is now
In October 2006 there were 5,630 households on the housing list for low cost
rented homes, compared to 1314 in 2003. The average house price in Torbay is
approximately £176,000 and requires 10.4 times the average income of £17,000.
The price of private rented housing is approximately double the cost of social
rented and we have higher than average numbers of vulnerable households
living in non decent homes.
The condition of the housing stock in Torbay is worse than any of the
surrounding areas and there are significantly less (52%) vulnerable people (in
receipt of benefit) living in non decent homes than elsewhere. The combination of
these factors and the growing population means that the need for new affordable
housing is much greater than the supply.


What are we doing well?
Torbay Housing Partnership, supported by Torbay Council is delivering increased
numbers of new affordable homes both for rent and shared ownership where
people buy a proportion of the value and rent the rest. We have secured £11.7
million for 2006-2008 to deliver an additional 298 homes and are securing more
homes by requiring developers to contribute to affordable housing delivery.

Torbay won the Home Energy Conservation Act Award 2006 for the highest
uptake of heating and insulation measures in the South West to improve thermal
comfort and reduce fuel poverty.




                                        41
Homefinder Torbay was launched to improve the transparency of selection of
social rented homes and continues to provide a more equitable system based on
the level of housing need and the length of time people have been waiting.

The Torbay Housing Partnership is providing housing related support to
vulnerable people through the Supporting People programme. The programme
prevents homelessness by providing support to families and vulnerable single
people who risk losing their homes, as well as to older people, those with
learning disabilities, poor physical and mental health remain independent. The
programme helps to reduce offending by supporting ex-offenders to find and
keep accommodation and access employment and training.

We have launched a range of incentives to improve access to private rented
homes, which includes a savings scheme to allow people to build up their own
deposits over time. Effective partnership with private landlords and letting agents
has resulted in more people on lower income or benefits accessing private rented
homes.

There has been a 45% reduction in the level of homelessness over the last two
years due to effective prevention.     Improved procurement of temporary
accommodation and support services has resulted in significant savings and
better quality services.

What are the areas we need to improve?

We need to balance the housing market. Currently there is significantly greater
demand than supply of good quality homes. Earnings are low and the cost of
buying or renting homes high. We need to increase supply and reduce demand.
The areas to improve include:
 increase access to and quality of private rented homes (Riveria Living)
 increase the number of new affordable homes to meet more local housing
   needs
 improvement in the housing conditions of vulnerable people to reduce health
   inequalities and improve energy efficiency
 tackling antisocial behaviour and ensuring supportive neighbourhoods
 more proactive prevention of homelessness within the community
 increase housing related support to vulnerable people living in the private
   sector
 ensure that more disabled people live in a suitable home



People that live in healthier communities and have happy, independent and
healthy lives.
How Torbay is now


                                        42
Torbay has a very different population structure to the national average. Our
population is markedly older with 23% aged 65 or over compared to 16% in
England overall. Torbay already has more elderly people than young people
under 16 years of age, which is the opposite of the national average. Over the
next twenty years, the largest population growth is expected in the older age
groups.
There are variations in life expectancy across Torbay that we need to address
and a higher than national average of residents who consider that they are living
with a long term limiting illness.
Nationally, there is an increasing prevalence of obesity in children and adults
which needs to be halted. Torbay has higher rates of teenage conceptions,
suicide and alcohol related deaths than national averages.


What are we doing well?
Improvements to healthier communities are being embedded throughout Torbay
Council and Torbay Care Trust by joint planning and delivery of services e.g.
integrated health and social care services for adults and integrated education,
social and healthcare of children by an evolving Children‟s Partnership Trust.

There has been a successful introduction of six Community Matrons to manage
and support people with complex long- term conditions and help them develop
„self-care‟. Three Community Lifestyle support workers have been appointed to
engage and encourage individuals in improving their own health. They are
working primarily in the areas of higher deprivation where there are greater
concentrations of stable families.

Torbay has seen reductions in the rate of deaths from both circulatory diseases
and cancer. For the under 75s, mortality from circulatory diseases has been cut
by 25% in the last ten years. We need to continue focusing our efforts on these
major killers to meet the challenging targets set.

We have implemented a successful “5 a Day “programme, supported by the “Can
Do” campaign, and are developing ongoing initiatives round diet, healthy eating
and exercise.

The general health of our young people will improve with fifteen schools
committed to work towards the new Healthy Schools award and a further twelve
expected to join in. We have revised our contract for schools meals to ensure
that a wider range of healthier schools meals are available that meet the School
Food Trust nutritional standards. The introduction of healthier tuck shops in
schools will be boosted by our successful bid for additional funding.




                                       43
We have also introduced a successful exercise referral scheme through the
Barton Surgery Gym (Fit Bay Programme) and in conjunction with Groundwork
South West we have improved access to children‟s play facilities in the Bay.



 The number of people helped to stop smoking has continued to grow. We have
presented National Clear Air Awards to a number of local businesses and
received signed pledges from families to restrict smoking in their homes.

We are increasing capacity and improving access to drug services across Torbay
and reducing the risks of secondary health problems from shared needles by
locating needle exchange outlets across the Bay.

Surgeries in Torbay have continued to successfully vaccinate more than 70% of
our elderly population against influenza each winter whilst simultaneously
increasing the numbers also protected against pneumonia. In addition,
percentage uptake rates for childhood vaccinations have also risen and exceed
national results.

What do we want to achieve?
To build stronger communities we need to raise people‟s aspirations to achieve
greater health and therefore raise their potential in other areas of their lives.
(Positive Torbay) We aim to do this be focusing on prevention as well as
treatment and the Lifestyle‟s team will be promoting the targeting of resources to
address health inequalities across the Bay.
Some specific inequalities action that we will be taking will include increasing the
uptake of affordable warmth grants for the most vulnerable (families with young
children, frail elderly and those with chronic illness). This will help us reduce the
numbers of winter deaths. From a safety perspective, we aim to reduce the level
of domestic fires in deprived areas.
We aim to continue the good work on smoking cessation generally, and increase
year on year the numbers of people supported to quit. In addition, we will focus
our attention on reducing the number of mothers who are known to be smokers
when they give birth and on helping people to sustain their non-smoking habits in
the long term.
Measures to halt the rise in obesity will be a major strand of our work in the
coming years using the obesity strategy developed for Torbay entitled „Tipping
the Scales‟. We must ensure that all schools in the Bay promote and achieve the
revised Healthy Schools standards. We will aim to help 50% of people on weight
management programmes to achieve their targeted weight loss plan.

Torbay has higher rates of alcohol-related death than the national and regional
average and around 21% of the adult population could be classified as


                                         44
hazardous or harmful drinkers. Work is ongoing to set challenging targets and
actions to tackle this issue.
The delivery of Sexual Health services is being reviewed in response to rising
rates of sexually transmitted infection and the requirements to improve access to
services and Chlamydia screening opportunities. Torbay has seen an increase in
the number of teenage conceptions in recent years and is introducing a range of
initiatives to reverse this trend.
Torbay, in line with other resort areas, has high rates of death from suicide and
undetermined injury. Although numbers are small, a variety of programmes have
already been identified to address this issue.
We plan to increase the number of elderly people supported to live at home and
we will continue to recognise and support the contribution of carers whilst
promoting self care for those with long term conditions. We aim to provide easily
accessible services, including flexible support, so people can live as
independently as possible and are improving end of life care.

.



People can develop their own communities and treat each other with
respect and consideration.

What do we know?
waiting for re-write




                                       45
46
The four key themes, Pride in the Bay, learning and skills for
the future, stronger communities, the                 new economy

The new economy

      to make Torbay known as a place that is easy to do business in; a place
       that welcomes growth and is open to new ideas.
      to make Torbay renowned as an attractive visitor destination and vibrant
       economic and cultural centre.
      to support traditional industries but attract new businesses to the Bay,
       particularly those connected with the knowledge economy.


How Torbay is now
Torbay has an outstanding environment and setting with an economy which has
traditionally focused on tourism, fishing and some manufacturing activities,
supported by retail and public sector activities.
The Torbay economy is currently under- performing and has a relatively narrow
focus, dependent on these few key sectors, which have experienced increased
pressure and declining fortunes in recent years This has resulted in relatively low
growth in terms of employment and wealth.
Low productivity is a major issue in Torbay and GVA per head has fallen to 63%
of the national average, the lowest GVA per head figure of all county and unitary
authorities in the South West and 9th lowest in the UK.




                                        47
                                     Wealth per head (£) 1999-2003
  20000




  15000




  10000




  5000
          England      South West    Bournemouth Cornwall and      County of   Plymouth      Torbay
                                      and Poole  Isles of Scilly    Devon

          1999                2000                  2001               2002               2003




Torbay is one of the largest urban areas in the South- west and has a large influx
of visitors in the summer season. The average age of the population is
increasing through heavy in-migration. This is coupled with the fact , that many
talented young people are leaving Torbay to secure education and employment
opportunities elsewhere, which does not improve Torbay‟s top-heavy population
structure.


The local labour market faces a number of issues including;
                   low employment growth
                   high worklessness and benefit dependency
                   high and seasonal unemployment
                   high part-time and self-employment
                   low wages in low value industries
                   recent large-scale redundancies
                   low qualification attainment levels.


Torbay also has relatively high levels of multiple deprivation as measured by
Government statistics reflecting the high economic inactivity and benefits
claimants within Torbay, together with low levels of household income. The
issues of worklessness and deprivation are concentrated within certain wards
and are a significant problem in Roundham-with-Hyde and Tormohun wards in
particular, but also in Ellacombe, Blatchcombe and Watcombe.



                                                     48
What are we doing well?


There continues to be high awareness of Torbay as a visitor destination and of
“The English Riviera” as a recognised brand. Torbay remains one of the
country‟s leading holiday destinations and this traditional strength can continue to
be a success by adapting to the changing market.


Our natural environment and quality of life offers significant potential to provide
attractive leisure and recreation opportunities for both visitors and residents. This
can not only support the tourism industry and activity based tourism but attract
businesses and investment that are motivated by the quality of their location.


In South Devon College, we have a first class place of learning recognised as a
progressive and very valuable establishment by organisations both within and
outside Torbay. The College‟s strong commitment to work with the business
sector offers the potential to support a range of businesses.


Within Torbay there is some high value activity in hi-tech engineering, health and
environmental sciences. Together with under used skills following the
Nortel/Bookham redundancies and the expertise of South Devon College there
are the seeds of growth.


There are also particular economic strengths in tourism, fishing, manufacturing
and the creative industries. We must encourage these sectors to continue to
evolve.


The Torquay Harbour area has been transformed over the past three years,
millions of pounds have been invested by the public and private sectors to put in
the pedestrian bridge, the Living Coasts attraction, the widened quay and new
slipway and improved shopping & leisure facilities. The scheme has created new
jobs, added new wealth to the area and will help attract visitors and maritime
events in the future.




                                         49
What are the areas we need to improve?


We need to develop our tourism product to meet the changing needs and
requirements of visitors where despite the maturity of the tourism industry in
Torbay there is under exploited potential, particularly regarding opportunities in
the marine leisure sector. Torbay needs to take advantage of opportunities to
build new markets with real volume and value potential for the future as the
tourism market in Devon and Cornwall continues to grow.


For the community to benefit, the local economy needs to address the continuing
over-reliance on the key sectors of the local economy which have faced
particular pressures and threats in recent years so that greater prosperity can be
generated. There are opportunities to build on the higher skills and knowledge in
the area and to attract “knowledge based” businesses to the Bay and appropriate
opportunities for building our business base should be pursued.


Our businesses need to be supported with a supply of appropriate sites and
premises to meet their needs as well as „softer‟ support in identifying new
markets, how to exploit new technologies, access to finance particularly for new
start businesses. This is to help create the right environment for growth and
successful entrepreneurship.


There is widespread deprivation and some of our communities within the Bay are
fragile, and there is a real need to ensure that all members of the community are
able to gain employment and share in the benefits we expect to see. To prevent
opportunities being created that by-pass existing marginalised groups it will be a
priority to provide training necessary to equip people for work and to build links
between institutions, community and the business sector. Torbay‟s businesses
need people with the skills not only for today‟s jobs but also tomorrow‟s. Skills
mean an inclusive society with thriving businesses, enterprises able to compete
and adapt to changing economic pressures and a sustainable community
connected to and benefiting from wider regional and global opportunities.


It is also important to recognise the role of the voluntary and community sector in
regenerating Torbay and we will continue to support the development of this
sector and the role it plays in uniting our community.


It is also widely accepted that convenient and safe access both to and from
Torbay as well as between and within our three towns needs to be improved.
Our emerging Local Development Framework needs to provide sufficient
employment in locations well served by public transport, with an increased


                                         50
emphasis on mixed used sites wherever possible. Our public transport needs to
be safe, frequent and reliable so it is fit for purpose to connect people to places
where they shop, work and live.
Work with regional and national partners also continues to progress. The A380
South Devon Link Road would provide a high quality road link to the national
main road network. There is also a commitment to improvements to the ring
road, includingTweenaway Cross junction, Windy Corner junctions and several
other intersections, subject to funding confirmation.
Making the town centres safer and more attractive for pedestrians as also a
priority, and there is a commitment to improve Fleet Street into the premier retail
shopping street in the Bay.
Torbay Council has put pressure on the train operating companies to safeguard
existing rail service links and develop new services, and there has been some
limited success, culminating with the introduction of a new daily direct service to
and from Manchester.


What do we want to achieve?
To address the economic issues of unemployment, low incomes and wealth,
skills and poor housing affordability we want to do the following;
      improve economic performance of our key sectors - The tourism,
       retail, manufacturing, healthcare and fishing sectors are of such
       significance to the local economy that adding value and achieving growth
       in these sectors is essential.


      broaden Torbay‟s economy base by identifying and developing new
       growth opportunities - In the longer term Torbay needs to broaden its
       economic base by facilitating the development of a variety of
       manufacturing and service activities and reduce the current over-reliance
       on its key sectors. It is important to stimulate the creation and
       development of businesses offering improved job opportunities,
       particularly full-time, sustainable and high value jobs to help overcome the
       problems associated with the core sectors.
      raise wealth per head by encouraging economic growth, especially in
       higher value activities – It is important to increase the value of
       employment in Torbay through the creation of higher value jobs and the
       encouragement of economic growth. This relates to existing core sectors
       as well as seeking to exploit higher value and knowledge based
       opportunities.
      encourage entrepreneurship and innovation - New business survival
       and growth needs to be supported by appropriate business support, skills
       development and targeted investment in communications, sites and



                                         51
           premises, including managed workspace and incubation facilities. These
           developments will help to stimulate a more entrepreneurial culture,
           facilitating the creation of new businesses and the high growth of
           appropriate existing businesses.
          ensure the population as a whole benefits - It is important to promote
           social and economic inclusion to ensure that opportunities and benefits
           are available to all Torbay residents and that they help to overcome issues
           of worklessness and deprivation. To encourage business development
           from traditionally excluded groups e.g. BME and LGBT people. The
           provision of flexible and pro-active support to community groups will
           enable them to play a positive part in the regeneration of Torbay.
       .


How will we achieve it?
          by building towards a longer term development of higher value- added
           businesses through development of the knowledge base. A short to
           medium term strategy of providing support and development for our
           existing core industries of tourism, fishing, low-tech manufacture so that
           they can create new jobs and add value to what they do.


          recognising that businesses create the wealth that is at the heart of
           economic prosperity for our community we will encourage business start-up,
           business growth and relocation through the availability of suitable sites and
           premises particularly where they can contribute to the development of the
           higher value economy we aspire to be.


          taking advantage of the fantastic opportunities for Torbay to reposition and
           update its tourism offer to take advantage of growth opportunities, a
           growing season and increased leisure spending particularly marine and
           outdoor leisure. The maritime heritage and environment of Torbay lends
           itself to this type of development.


          Look to exploit the use of information communication technologies so that
           our businesses can take advantage of e commerce opportunities and
           overcome logistical disadvantages.




                                            52
      attracting businesses and individuals motivated by the quality of life,
       environment and leisure opportunities available in Torbay and that we hope
       to build on in the coming years.


      developing structures for older people, the disadvantaged and those who
       have been unable to gain employment and affordable housing to access
       training and jobs.


      developing the link between the business community and other sectors
       and communities, especially the academic sector to focus the
       development of skills


Prioritising key sectors, (based on their size, recent growth, opportunities and
potential value) important to the development of Torbay‟s economy. The sectors
are;
      tourism and leisure;
      retail;
      advanced engineering;
      fishing;
      marine;
      environmental/Marine Science;
      health and Social Care;
      creative Industries
      other Value Added Manufacturing


 We will continue to seek additional investment for major regeneration schemes
across Torbay. These are schemes such as the Brixham Regeneration project
(Wonderful Waterfronts), Maritime Centre of Excellence (Maritime
Excellence), further phases of the Torbay Innovation Centre (Business
Excellence), the opening up of employment land and other proposals that will
advance the economic development of Torbay. Other proposed actions include;


                signing up 50 tourism champions to drive quality improvements
                 across industry
                support plans for large casino development in Torquay




                                          53
             support provision of infrastructure in place in preparation for
              potential surge in interest in marine leisure following the 2012
              Olympic Games
             market Torbay as a high quality destination - quality dining,
              environment and attractions – a destination for all – BME and LBGT
             support development and regeneration of the Torbay town centres
              to maintain the market share and to increase quality of the retail
              offer.
             support plans to redevelop Torbay Hospital and encourage
              maximum use of the local construction sector
             ensure Torbay‟s marine activities are promoted to maximise the
              advantage of Torbay
             develop networks / forums for priority sectors
             stimulate an entrepreneurial culture through promotion of enterprise
              to young people and provision of appropriate business support
              measures
             promote collaboration between all schools, colleges, training
              providers, strategic planning and funding bodies, signposting
              organisations, and business to address problems. (e.g. raising
              awareness of existing provision, identification of training needs,
              creating provision to meet those needs, increasing participation)
             develop a central, organised and reliable source of training
              information, which is promoted and easily accessible to employers
             continue to support developments at South Devon College and
              encourage increased provision to support priority sectors
             encourage more people to achieve higher level qualifications via
              South Devon College provision of foundation degrees


             working to raise Torbay‟s profile and needs with regional partners
              and the national Government so that the particular needs of Torbay
              can be recognised and addressed


How will we measure our success?



The change we need will not happen overnight but it is possible to identify the
impact of our activities on Torbay‟s economic performance. In particular we will
measure;



                                         54
   numbers of new jobs created
   trends and impacts on wealth and wages
   hectares of employment land brought into use
   number of business start ups
   increase in the numbers of businesses surviving at 18 and 36 months
   a progressive fall in our deprivation ranking
   falling male unemployment
   higher levels of full time employment
   reduction in the house price to income gap




                                      55
Delivering „Turning the tide‟

.Will need to be amended to reflect restructure after 5th Dec 06

Diagram required


   The Torbay Strategic Partnership is the body that brings together the public,
   business, voluntary and community sectors in the Bay.
   The role of the Partnership is to develop and deliver a vision for the future of
   Torbay that meets the aspirations of local people and which promotes the
   social, economic and environmental well- being of the Bay. It is chaired by the
   Mayor of Torbay and organisations are represented through the leaders or
   chairs of their organisation.




How we will operate:

          a wider partnership of about 25 meeting 2 - 3 times a year drawing
           membership from a wide range of partnerships throughout the Bay
           together with statutory agencies and representation from key regional
           partners. This group is responsible for developing the Community
           Plan.

          a partnership board of 8 members meeting bi-monthly to focus on
           strategic issues and delivery. This group should include: the Torbay
           Mayor and council Chief Executive, representatives from Police ,
           Health, Voluntary Sector, Chairman of Torbay Development Agency,
           Government Office, Job centre Plus or the Herald Express.

          delivery of sub boards to drive progress on each theme within the plan.

          the changing nature of the partnership also needs to be reflected in the
           resources available to support it. It is therefore that a joined up
           resource team needs to be established with contributions from other
           agencies involved.




                                            56
Torbay Strategic Partnership - How we work together

      The Torbay Strategic Partnership (TSP) has been established as a way to
      involve local people and organisations in shaping the future of Torbay.
      The Partnership is designed to provide strategic direction on the
      development and implementation of the Community Plan.

The Partnership‟s aim is:

      To act as Torbay‟s local strategic multi-sector Partnership, working
      together to add value and achieve a better quality of life for the local
      community.

The TSP will contribute to this process by;

      (a)    being the mechanism and the conduit that brings together all
             sectors to work towards jointly agreed priorities;

      (b)    leading Torbay in proposing a distinctive long term vision and
             strategy that the public and other stakeholders can help shape and
             commit towards achieving;

      (c)    validating newly proposed initiatives, programmes and investments
             that support the achievement of the vision and initiate others where
             there are gaps in provision with the use of appropriate tools such as
             health impact assessments;

      (d)    monitoring performance against the vision and strategy and
             recommending effective solutions; including monitoring of
             traditionally excluded groups

      (e)    supporting the effective delivery of publicly funded services; and

      (f)    communicating directly with the public and indirectly through other
             channels such as those made available through partner
             organisations.

All members of the TSP will take responsibility for driving forward those themes,



                                        57
objectives and actions for which they are the lead organisation and will be
expected to account to the TSP for progress on these matters.

Engaging with our diverse community
Torbay has a vibrant diverse voluntary community and equality sector which is
vital to the health and strength of our communities.

Our TSP is recognised as being inclusive and strong in its partnerships. The
voluntary sector has worked well with statutory agencies to engage with the
numerous local voluntary community and equality organisations across the Bay,
to build a transparent and inclusive infrastructure. We are in the process of
providing a formal means by which these sectors may engage with the TSP at
board, thematic partnership, and neighbourhood level. Our community networks
have established a number of specific interest groups and we will continue to
involve, consult and work with the numerous voluntary sector groups in the Bay
as part of the delivery of our community Plan.

Involving business

A key element for the delivery of the Community Plan with its focus on the
economy is our involvement with business, both locally, regionally and nationally.
We have an active business forum in the Bay which brings together local
business leaders from a variety of different sectors. Our Torbay Development
Agency includes key business leaders from the Bay to help steer our economic
regeneration.

We value the private sector developments working with public sector agencies in
the physical construction of key projects for the Bay as well as providing and
planning for the skills needed by our young people for future employment within
the Bay. As part of our drive to become a vibrant and economically successful
area, we are now working to the active members of a range of regional, national
and European partnerships

Quality public services

The public services that operate in Torbay are recognised as having strong
relations between the leaders of those organisations and working well together in
partnership. A key part of the delivery of the Community Plan will be the
continuing drive to improve quality public services at affordable levels, in face of
changing government requirements, and increasing public expectation. We are
working together to provide joined up access points and advice, so residents,
visitors and business experience excellent customer service.(Positive Torbay)
We have already had external recognition for good shared service delivery and



                                         58
will build on this excellent foundation. These are some of the awards and
improvement ratings that the public sector in Torbay has recently received;

      the‟ Know the Code „ campaign which focussed on promoting safe and
       responsible drinking to young adults won highly commended in the best
       partnership category in The Responsible Drink Retailing Awards 2006
      our Connections Service was awarded the Community Legal Service
       Quality Mark granted by the Legal Services Commission, in recognition of
       the hard work and professionalism offered by the service.
      our Housing Services team has been praised for its work in developing
       strong partnerships and delivering affordable housing. The Audit
       Commission‟s Housing Inspection Team rated the service as „good‟ with
       improving prospects.
      our children‟s services have made huge strides jumping from a one star
       rating to the second highest inspection rate in just 18 months. The council
       is now making a „good contribution to maintaining and improving key
       areas of children and young people‟s lives.‟
      six Torbay primary schools have achieved the Basic Skills Primary Quality
       Mark Award.
      our adult services received a rating of ‟good‟ for the quality of services
       from the Healthcare Commission‟s Annual Health Care Check, placing the
       care trust in the top 20 percent nationally.
      We won the South- west regional Heca( Home Energy Conservation Act)
       award for our work in promoting energy efficiency
      Torbay‟s Supporting People programme was praised by the Audit
       Commission‟s housing inspection team, for the quality of its services and
       the dedication of the team. Information provided to service users is singled
       out as „amongst the best ever seen.‟
      our Library Service has retained its prestigious Government Charter Mark
       which recognises the excellence of the service it provides to the Bay.
      Cultural Services was designated as an „ excellent service‟ in November
       2005
      Torquay won RHS Gold for South –west in Bloom and was awarded the
       St Bridget Nurseries Challenge Trophy in the category for town population
       19,000- 34,999
      Torbay achieved 5 Blue Flag Award beaches in 2006, the most of any
       resort in England
      our local transport plan was submitted to Government in March 2006. We
       have been named the „ most improved transport authority‟ winning praise
       for our „ exemplary lead in improving all modes of sustainable transport‟.
       Our „Getting around Torbay‟ transport guide has been praised as the best
       of its kind in the country.
      For three years running we have won an international Green Apple
       environmental award for our efforts to promote recycling.

Other partners achievements to be added



                                          59
Consultation processes on the plan
Over the last 12 months we have consulted the local community and partner
organisations to help us develop this plan. A number of mechanisms have been
used including;

      a work shop event with key partners in November 2005, February 2006
       and 7 July 2006

      feedback from Torbay‟s Ward Partnerships who have been developing
       priorities for their local area

      meeting with government agencies and public service providers

      road-shows in Torquay Paignton, Brixham and St Marychurch

      an online questionnaire

      employees who work in the area have been consulted

      local businesses and regional businesses

      our equality and diversity networks locally and in the region

      young people of school age who will be the future of Torbay have been
       involved

During the meetings and events, we gathered collated the comments made. You
can see some of the results, comments and responses from these meetings on
our web-site at www.torbay.gov/lsp




As a result of the consultations we have prioritised what local people said

„A Greener Bay‟ „On the Move‟ „Business Excellence‟ and a „Positive bay‟
are the top priorities for local people, we will consider how to take some early
action to deliver these ideas out of our „top 10‟.




                                        60
How we will monitor our progress
Our Torbay Strategic Partnership (TSP) will monitor progress on our community
plan and in this way we will be accountable to a wide range of agencies and
community representatives throughout the Bay. Individual agencies and
partnerships will be responsible for delivery of the „four quarters of the wheel‟
which together will help improve the overarching ambition of improving economic
prosperity in the Bay.

The Lead of these individual „quarters‟ or themes will be asked to provide a
progress report on their respective targets and key actions to the meeting of the
TSP in each year. These reports will be examined through this mechanism and
will be available publicly through our web site. Progress against linked strategies
will also be monitored at individual partnership level. (There is a full list of
relevant strategies at the end of the booklet).

Each year we aim to have a public event which will enable stakeholders to be
engaged , to check what changes we need to make to keep on track and where
we need to concentrate our efforts in subsequent years. You can help by making
your views known and adding the energy and direction of local people to help in
the delivery of our ambitions for the Bay.

In the first three years of our community plan the measures and targets will be
focussed through what is described as a Local Area Agreement (LAA) and these
will also be monitored by our partners in Government office and by other partners
in the region. All reports will be published on our TSP website and summarized in
our newsletters.

Our TSP has been praised by external bodies for its strength in partnership
working and having good working relationships across the key agencies in the
Bay. We are going to build on this strength by managing high level strategic
priorities at board level and delegating detailed action plans and targets to our
four themes and partnerships based boards.

 We will build on our strengths by reinforcing the performance management
culture across different agencies in order to make sure we deliver on our
commitments in the community plan. That will be against a background of
challenge from elected members and other individuals as part of the scrutiny
process. They will check that we are on track and we will welcome this challenge
as we make progress. We will also build on this process by trying to get a shared
understanding of the context in which public, private and voluntary sector
agencies work in the Bay by communicating this robustly to residents, visitors
and businesses about what constitutes effective performance in the Bay.




                                         61
We welcome your comments
This high-level strategic document has been informed by a considerable amount
of debate and consultation in producing it. Our Torbay partners have tried to
balance plain English, with the view to give detail and set ambitions out clearly,
and meets the requirement of government agencies outside of Torbay. If you
have suggestions on how we can improve, we would like to hear from you!

This is a live document that will change as local ambitions are delivered and
regional and national agendas change.


We would be grateful for any comments you may have, which can inform future
updates, in particular:

                    How the linkages can be improved
                    How you, your organisation and network can deliver the
                     ambitions for the Bay
                    Any major omissions




Thank you

TSP support




                                        62
Appendix 1
      Sustainable Communities
      1. Number of community environmental action projects [Target + 5% pa]
      2. Improvement in public perception of three town centres as attractive
          places to visit [Target +10% by March 2010]
      3. Number of vacancies in town centre shopping areas [Target – 5% by
          March 2010]
      4. Number of visitors to, and members of, public libraries [Target +10% by
          March 2010]
      5. Increase in public satisfaction with quality of their neighbourhoods [Target
          + 10% by March 2010]
      6. Number of communities engaged in local activities, e.g. parks‟ friends
          groups [Target – 20 groups by March 2010]
      7. Employees‟ perception of working environments [Target to be
          determined]
      8. Sustainable drainage systems [Target to be determined]
      9. Satisfactory toilet provision [Target to be determined]
      10. Number of cultural industries active in Torbay and number of employees
          working in the industry [Target – increase by 25% by March 2016]
      11. Proportion of new dwellings completed on brownfield sites pa [Target –
          65%]

      Safer, Cleaner, Greener
      12.Improvement in public perception of cleanliness of roads and public places
          [BVPI 89 and 199] [Target + 10% by March 2010]
      13.Number of abandoned vehicles [Target – to increase in percentage of
          abandoned vehicles removed within 24 hours]
      14. Number of green flag awards for parks and Green Pendant Award for
          local open spaces [Target 2 new awards pa]
      15. Tree planting [Target to be determined]
          Increased satisfaction with parks and beaches [Target +85% and +75%
          respectively]
      16. Reduction in fear of street crime and perception of safety by vulnerable
          groups

      Climate Change and Pollution
      17. Improved air quality [Target +25% by 2010]/ Number of Air Quality
          Management Areas
      18. Reduction in carbon emissions [Target to be determined]

      Leisure and Culture
      19. Increase in membership of active outdoor sports clubs [Target + 5% by
          March 2010]
      20. Number of playing fields [Target to be determined]
      21. Increase and improve play and youth facilities in parks [Target –
          additional 6 facilities by March 2010]
      22. Number of visitors to, and regular users of, the public libraries [Target
          +10% by March 2010]




                                       63
23. Increase participation in cultural activities [sport, museums, arts, libraries,
    theatres, events and festivals [Target+25% by March 2016 – base line
    figures will be published by DCMS in November 2006]
24. Increase take-up of cultural and leisure activities by hard to reach groups
    [Target =4% by March 2010 – baseline to be provided by DCMS in
    November 2006]
25. Increase in use of outdoor sports by disabled people, women and girls

Coastal and Water Issues
26. Improvement in sea water quality in Tor Bay [Target to be determined]
    Increasing number of Blue flag and Rural Award beaches [Target +6 by
    March 2009]
27. Improvement of quality of fresh water streams flowing onto beaches
    [Target - 25% improvement on readings by March 2010]
28. Agree a strategy on coastal erosion [Target - by April 2008]

Sustainable Energy
29. Increase energy efficiency in homes [Target + 30% by March 2010]
30. Achieving a CHP scheme for a development of at least 50 dwellings
    [Target - by March 2010]

Waste and Recycling
31. Reduction in percentage of municipal waste landfilled [BVPI 82]] [Target –
    below 60% by 2009/10]
32. Number of recycling projects undertaken by community groups [Target +
    25% by March 2010]
33. Number of fly tipping incidents in Torbay pa [Target less than 5 pa]

Wildlife Conservation
34.Number of habitat management agreements between the Council/TCCT
   and landowners in Torbay [Target to be determined]
35.Number of pairs of cirl bunting [Target to be determined]

Transport and Movement
36.Increase in footfall in 3 key town centre streets [Target +10% by March
    2010]
37. Increase in local people cycling for at least 30 minutes [Target + 25% by
    March 2010]
38. Number of bus passengers below age 60 years [Target +1%
    pa]/satisfaction with quality of bus services
39. Increase the number of wheelchair accessible bus routes

Green Tourism
40. Length of recreational footpaths in Torbay [Target to be determined]
41. Significant progress in Clennon Valley icon development [Target -secure
    planning permission]

Education
42. Introduce a module on climate change for use in all Torbay schools
    [Target - by September 2007]



                                  64
Procurement
43. Sustainable procurement target to be determined




                              65
                               Appendix 2


                            Community Plan

Links to Policies and Strategies

Affordable Housing Action Plan
Annual Strategic Agreement between the Council and the Torbay NHS Trust
Best Value Performance Plan
Cliff Railway Emergency response Plan (No hyperlink)
Coastal Flooding – Major Incidents Plan 2005
Coastal Pollution Plan
Communications, Consultation and Engagement Policy and Strategy
Community Plan
Community Safety Strategy
Complaints scheme- including persistent complaints policy
Computer Security Policy
Constitution
Corporate Asset Management Plan
Corporate Capital Strategy
Corporate Plan
Corporate Improvement Plan
Critical Incidents, Response and Recovery Plan for Schools in Torbay
Customer First Strategy
Disability Equality Scheme
E Government Strategy
Equality and Inclusion Policy and Scheme
Gender Equality Scheme (In progress)
Homelessness Strategy
Housing Customer Services Charter
Housing Strategy
Housing Renewal Policy (Appendix Financial Assistance updated/adopted Sept
06)
Human Resources Strategy (See below for HR Policies and Procedures)
           Capability Procedure
           Consultation with Employees & Trade Unions
           Disciplinary Procedure
           Drug and Alcohol Misuse Policy
           Employment of People with a Disability
           Equal Opportunities in Employment Policy
          Grievance Procedure
           Homeworking Policy & Guidance
          Induction Policy & Guidance
           Leave Arrangements
           Managing Attendance Policy
           Managing Stress



                                     66
         Maternity, Paternity and Adoption Leave Schemes 2006
         Prevention of Bullying and Harassment
         Recruitment Policy
         Relocation Policy
         Reorganisation, Redeployment and Redundancy Policy
         Right to Request to Work Beyond Retirement Age
         Temporary Jobs and Secondment Policy
         Work-life Balance Strategy & Policy
IEG Statement
Learning and Development Strategy
Lifelong Learning Strategy
Major Emergency and Business Recovery Plan
Medium Term Financial Plan
Older People Strategy
Organisational Development Plan
Partnership Agreement between the Council and the Torbay NHS Care Trust
Procurement Strategy
Race Equality Scheme 2006
Risk Management Strategy
Social Services Emergency Plan
(No hyperlink)
Supporting People Strategy
Supporting People Communications and Involvement Policy
Supporting People Complaints Policy
Torbay Harbour Emergency Plan 2003
Torbay Strategic Partnership Constitution
Unauthorised Camping – Mass Gathering Contingency Plan 2006
Workforce Plan
Ward Partnership Constitution`
Air Quality Review‟s
Anti-Social Behaviour Strategy
Torbay Multi Agency Anti-Social Behaviour Strategy
Complaints
Chill Out - Cultural Strategy
Climate Change Strategy (replaced Agenda 21) in draft
Contaminated Land
Development Plan (2 parts)
(1) Regional Spatial Strategy
(2) Local Development Scheme (10 sub documents below)
            Core Strategy
            General Development Control Policies
            Great Parks, Paignton, Planning Brief
            Greenspace Strategy
             Planning Contributions and Affordable Housing
            Site Specific Policies and Proposals
            Statement of Community Involvement
            Torbay Harbour Area Action Plan
            Urban Design Strategy Guide
            Yalberton Road, Paignton, Planning Brief


                                      67
Economic Regeneration Strategy
Food Safety Service Plan
FSA Feed Plan
Gambling Act Policy/Statement of Principles
Harbour and Maritime Strategy for Tor Bay (Draft)
Health and Safety Service Plan
Healthier Communities Strategy
Library Policy Statement on Disability
Libraries Stock Policy Document 2006-07
Licensing Policy
Local Transport Plan
Network Management Plan (Part of Local Transport Plan)
Play Strategy 2005/10
Policy Statement for Inclusion Services
Policy Statement for Local Studies Services
Policy Statement for Reference and Information Services
Policy Statement for Services to Children and Young People
Policy Statement on Posters, Notices and Leaflets
Reader Development Strategy (Libraries)
Regeneration and/or Neighbourhood Renewal Strategy
Sports Development – Child Protection Policies and Procedures
Sports Strategy
Torbay Bus Strategy (Part of Local Transport Plan)
Torbay Heritage Strategy
Torbay Library Services ICT Strategy 2005/06
Tourism Strategy
Town Centre Management Strategies
Trading Standards Service Plan
Waste Management Strategy
   Children and Young People’s Plan
Common Assessment Framework Procedures (draft)
Information Sharing Protocol
Learning Disability Housing Strategy
Learning Inclusion Strategy
Measure Up – Strategy for Carers in Torbay 2004-07
Scheme for Financing Schools (Special Schools, Primary and Secondary)
School Organisation Plan
Strategy Policy for Inclusion
Substance Misuse Treatment Plans – adults and young people
Youth Justice Plan*
Youth Service Operational Plan
(latest review Youth Service Improvement Plan)
South Devon AONB Management Plan
Teenage Pregnancy Strategy
Young Peoples Alcohol Action Plan
Key Stage 3 Strategy




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