Documents
Resources
Learning Center
Upload
Plans & pricing Sign in
Sign Out

Slide 1 - Wisconsin Department of Commerce Homepage

VIEWS: 7 PAGES: 18

									2007 Wisconsin Conference on Homelessness


             Effective Case Management
                      Programs
                  Couleecap’s Homeless Energy
                          Pilot Project

                      PRESENTED BY: Kim Cable, Director, Housing & Family Services
                                           July 24, 2007




July 24, 2007 – Baraboo, Wisconsin   Sponsored by the Wisconsin Department of Commerce – Bureau of Supportive Housing
                2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• Funded by the Wisconsin Department of
  Administration, Division of Energy
• One of three projects funded in the State of
  Wisconsin.
• One year project with the opportunity to renew for up
  to three years
• Pilot project to demonstrate that energy payment
  assistance will allow individuals who are homeless
  move into permanent, stable housing more quickly
  than they would without this type of assistance.
             2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• Couleecap was awarded the grant with
  services to begin January 2006.
• We were awarded a renewal for a second
  year beginning in January 2007.
• Awards are made for up to $30,000 per year
  for up to three years.
• Serves individuals in a four county area:
  Crawford, La Crosse, Monroe & Vernon
  Counties.
              2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• Who does this project serve?
  – Homeless individuals coming from one of the
    counties in Couleecap’s service area who are
    enrolling in one of Couleecap’s homeless
    programs (Tenant Based Rental Assistance,
    Supportive Permanent Housing, and
    Supportive Transitional Housing)
                     2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
Why do we think this is important?

• People who are homeless are faced with barriers related to income
  and finances. They can lack the resources to pay for ongoing
  household expenses such as rent, food, utilities, etc.

• Often, people enrolling in homeless housing programs lack the
  resources to settle arrearages related to past bills in order to
  secure utility services in present or future housing situations.

• With utility costs on the rise, utility payments are often the largest
  bill many households are faced with each month.
                  2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project

                GOALS OF THE PROGRAM
1.   100% of program participants will secure housing.
2.   50% of those who have secured housing will
     maintain housing for at least 6 months.
3.   100% of program participants will receive assistance
     with rental payments.
4.   100% of program participants will receive energy
     use counseling.
5.   50% of landlords who rent to program participants
     will weatherize their units.
                2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• The Homeless Energy Grant is designed to provide
  energy payment assistance, on a graduated scale, to
  enable homeless individuals or households to secure
  and maintain stable housing.

• People may receive assistance in paying unsettled
  past bills and ongoing bill payments. Each household
  is allowed up to $1,000 worth of assistance during
  their time in the program.

• Participants receives energy use counseling and are
  encouraged to apply for Weatherization Program
  services.
              2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project

How the program works:
• Housing case managers work with homeless
  individuals and enroll them in the energy
  assistance program upon their enrollment in
  one of the housing programs.

• Each individual works with their case
  manager to identify any past due bills they
  may have not satisfied.
                 2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project

• Case managers work with the program participant to
  contact the utility company to work out a payment
  agreement. Couleecap settles the back payment with
  the utility company.

• If there are no overdue bills, then the participant is
  enrolled in the program and the energy payment
  assistance begins when they receive their first bill.
                 2007 Wisconsin Conference on Homelessness
Homeless Energy Pilot Project

• Case managers assist participants in applying for
  WHEAP benefits through the county in which they
  reside.
• Participants enroll in an energy use counseling
  session. Education about efficient energy use is
  provided by Weatherization Program Staff.
• Participants apply for Weatherization services for their
  rental unit. Weatherization staff work with landlords
  to perform Weatherization services on eligible units.
                  2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• Program participants are eligible for up to $1,000
  worth of energy payment assistance.

• The assistance is provided on a graduated scale.
   – The first quarter in the program the participant can
     access 100% bill payment for three months
   – The second quarter, the participant can access 75% bill
     payment for three months
   – Third quarter, the participant can access 50% bill
     payment for three months
   – Final and fourth quarter, the participant can access 25%
     bill payment for three months
                2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
• Participants have access to energy assistance
  for up to 1 year, as long as they don’t exceed
  the $1,000 threshold.

• If a program participant utilizes a large portion of
  their allotment in settling arrearages, then they
  work out with the case manager how they are
  going to manage the rest of their allotment.
                 2007 Wisconsin Conference on Homelessness
Homeless Energy Pilot Project
• For participants who use a large percentage of their
  allotment on settling back bills, they generally
  continue on with the graduated payment plan until
  they have depleted their funds.

• Since participants are required to apply for WHEAP
  benefits, they may extend their time in the program
  for the amount of months that WHEAP covers their
  utility bill. As a result, some participants are able to
  extend their participation in the program by as much
  as 3 additional months.
                  2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
PARTICIPANT RESPONSIBILITIES:
• Must agree to apply for WHEAP benefits through the county
  in which they reside.

• Must participate in energy use counseling.

• Must apply for Weatherization Program.

• Must present their bills to their housing case manager for
  assistance in bill payment.

• Must maintain their portion of bill payment when levels of
  assistance begin to decrease.
                   2007 Wisconsin Conference on Homelessness
Homeless Energy Pilot Project
                 BARRIERS ENCOUNTERED
• Sometimes three months is not long enough for people to
  secure a source of income in order to begin paying their
  portion of the bill

• We have only weatherized one rental unit related to this
  program since we started. Many rental units have been
  located in complexes that do not have enough low-income
  residents in the complex in order to qualify for the
  program.

• Participants often do not present their bills in order to
  maintain a timely bill payment schedule
                2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
                    Project Data
•   25 households have been served (with an
    additional 5 households entering this month)
•   11 households entering (44%) had no
    household income at time of enrollment
•   12 households (48%) have received
    assistance in settling arrearages
•   Average arrears settlement = $450
    – Highest past bill = $756
    – Lowest past bill = $255
              2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
             Project Data, cont.
• Average overall energy assistance providing
  during time in program = $668

• 88% of people leaving program have left to
  permanent housing (8/9 exits)

• 100% of program participants have
  maintained energy payments beyond
  assistance received.
                2007 Wisconsin Conference on Homelessness

Homeless Energy Pilot Project
             Progress on Goal Attainment
1. 100% of program participants have secured rental
   assistance and have maintained housing for at least
   six months.
2. 100% of program participants have completed
   energy use counseling, have applied for WHEAP, and
   have applied for the Weatherization Program.
3. 4% of rental units have qualified for Weatherization
   services and have been weatherized for more
   efficient energy utilization.

								
To top