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					          opportunity begins with

Delivering Enhanced IP Services to Carriers

Philip Mutooni
Snr. Manager BSS/OSS Engineering
pmutooni@ibasis.net
                                    www.ibasis.net
iBasis, Inc.

• Founded in 1996 (Nasdaq: IBAS)
• World’s Leading Wholesale Provider of Internet
  Telephony


• Services:
   - International Voice and Fax over IP
   - IP CallCard™ (prepaid, postpaid)
   - Internet Telephony Hosting™
   - Unified Communications (OneCore™)
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service:
 Unified Communications
• Conclusion
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service: Unified
 Communications
• Conclusion
   The Internet Economy in Perspective


                          $400
                                                                                           $350
                          $350
                                                                           $301
                          $300                 $270
          Billions US $




                          $250
                          $200
                          $150
                          $100
                          $50
                           $0
                                                                           1998
                                              Telecommunications              Internet   Automobile



Source: “Measuring the Internet Economy.” University of Texas, June 1999
     Growth of the Internet Economy

                        $350
                                                                           $301.4 BN
                        $300
                        $250
                        $200
                        $150
                        $100
                          $50
                                                 $5.3 BN
                            $0
                                                    1995                     1998
                                  1995-1998 Internet Economy CAGR: 174%
                                  1995-1998 Global Economy CAGR: 3.8%


Source: “Measuring the Internet Economy.” University of Texas, June 1999
   Critical Transactions of the Internet
   Economy: Business to Business (B2B)


                          1200
                                                                         1000
                          1000
          Billions US $




                          800

                          600

                          400

                          200                                   108
                                          7.8          43
                            0
                                                1998                  2003

                                  Business to Consumers     Business to Business


Source: B2B boom. Business 2.0 Magazine
Number of years it took to reach
50 million users


       Internet   4


            TV        13


          PCs          16


        Radio               38


    Telephones                     74
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service: Unified
 Communications
• Conclusion
iBasis Milestones

 • Customers include 11 out of top 12 US-based carriers of
   international traffic

 • Providing Global Open Architecture to Support Value-
   Added Services

 • Deployed world’s largest Cisco Powered Network™ for
   Internet telephony

 • Successful IPO November 1999 & Secondary Offering
   February 2000 (raised over $400M, fully funded)
Explosion in Worldwide Internet
Communications

Revenues In Billions

        $33
        $30
        $27
        $24
        $21
        $18                                                  UC
        $15                                                  VoIP
        $12
         $9
         $6
         $3
         $0
               1999     2000     2001   2002   2003   2004

       Source: IDC, 1999 / Ovum, 2000
A Radical Shift is Redefining
the Communications Industry


       OLD WORLD               NEW WORLD
                      Voice    Data


           Circuit-Switched    Packet-Switched


              Fixed, generic   Mobile, personalized


   Closed Network constricts   Open Network encourages
                 innovation    new services
Large-scale ITSPs Market-Space Defined


PHONE TO
 PHONE




 PC TO
 PHONE

           CONSUMER   BUSINESS TO BUSINESS
Critical Success Factors


 • Seamless integration with the PSTN
 • Internet-based solution
 • Toll quality
 • Global network
 • Superior technology platform
  Seamless Integration

                      Alternate Routes




                      INTERNET
            POP                                POP


                            iBasis
                   Network Operations Center
                    Assured Quality Routing




Circuit-Switched                                Circuit-Switched
    Network                                         Network
Our Customers are Major Carriers




            Communications Authority of Thailand
Why Major Carriers Choose iBasis


 • Superior Quality Internet telephony services at low cost
 • Speed to market
 • Instant worldwide footprint
 • Continuous innovation
 • Industry expertise
Internet Central Offices
iBasis ICO, New York City




                                                   DS-3
                            OC48   Switch
        PSTN
                                   SS7 / C7
                                   Gateways
                                   Gatekeepers            INTERNET
                                   Multiplexers
                                   Routers
                                   Remote Access

                            OC48   Backup Power
                                                   DS-3
Assured Quality Routing™

Internet Savings with High Quality Requires Proprietary Software


                                               Assured Quality RoutingTM enables
            High




                    Typical ITSP               quality over the Internet
  SAVINGS




                                                •   Real time monitoring
                                                    and alarming
                                                •   Traffic re-routing to PSTN
                                                    before voice quality falls below
                                    Circuit-        established thresholds
                                   switched
            Low




                                                •   Judicious choice of ISPs to
                   “Not Great”          PSTN        provide high speed backbone
                                                    connection
                          QUALITY
Web-based Customer Care:
Interactive Traffic Analysis Center


                                      Enables
                                      customers
                                      to manage
                                      their
                                      operations
                                      efficiently


                                      Provides
                                      timely
                                      statistics on
                                      traffic
                                      volume and
                                      quality
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service: Unified
 Communications
• Conclusion
The Hosting Model

Regional carrier network without global reach
Business Considerations


 • Time to market
 • Managed growth
 • Minimize risk
 • Quality of experience
 • New applications
The Hosting Model

Regional carrier network gains instant global footprint,
speed to market
The Hosting Model

Regional carrier network now a Global Network and expands
with rapidly growing iBasis Network
VoIP Requires Special Resources


 Human                     Systems
 • NOC engineers           • NOC tools
 • Storage engineers       • Personalization tools
 • Traffic engineers       • Provisioning tools
 • IP architects           • High availability &
                             redundancy
 • Development engineers
                           • IP billing & mediation
IP Billing & Mediation


 Combination of Expertise & Sophisticated Tools:


 • Different pricing models
 • Effective/efficient rate management
 • Flexible service model support
 • Multiple account hierarchy
 • Real time & non real time information
Architecture and Components of Internet
Telephony Hosting



                                    Voice and Fax
       Hosted                        IP CallCard
     Applications             Unified Communications



                                            Gateways
                                           Gatekeepers
                                            Switches
                                           VAS Servers
         Hosted          7x24 NOC
   Facilities & Mgmt.       AQR
                           iTrac           VoIP-tuned Internet
                          Billing           PSTN connection
                        Settlements               SS7, C7
                                         Toll Free Phone number
Internet Telephony Hosting: Key Benefits


 • Speed to market
 • Instant global footprint
 • Access to IP messaging expertise
 • Leverage economies of scale
 • Avoid costly investment and technology obsolescence
 • Open competition cost structure
 • Access to new applications
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service:
 Unified Communications
• Conclusion
Hosting Unified Communications

                         - Carrier-class, IP-based
                         unified voice, fax, email,
                         voicemail services


                         - Integrated with global VoIP
        Voice Mail       infrastructure
          E-Mail
         Fax Mail        - Comprehensive, flexible
                         operational support services


                         - Best-of-breed technologies
                         from Internet industry leaders


                         - Standards-based for
                         extensibility
 Unifying Internet & Voice Services


End Users      iBasis          iBasis Network                    iBasis      End Users
             Customers                                         Customers
   New                                                                           New
  Device                                                                        Device
                               Internet        Directory
                                               Servers
                                 Application
              Wireless             Servers                       Wireless


              Wireline                              Media        Wireline
                                                    Store


               ISP/ASP                                             ISP/ASP
                                                            Web Portal
                  Web Portal




           iBasis is the brand behind the brand
OneCore™: iBasis Unified Communications


                                                         Content & Transaction Services
                                                             Extensible Application Platform
                                                                                • Web content
Infrastructure requirements




                                                                              • Personalized,
                                                     IP Communications
                                                                               location-aware
                                                                 Real-time
                                                        Communications            Transactions
                              IP Unified Messaging
                                                          • Single number • ISVs = new apps
                                       Asynchronous                   reach
                                  Message Exchange            • Notification
                                           • Voicemail            • Paging
                                               • Email         • Outdialing
                                                 • Fax



                                                Scope of Solution
Agenda


• Internet Economics Background
• Overview of iBasis Business
• Innovative Business Models
• Example of Value Added Service: Unified
 Communications
• Conclusion
Observations on the NEW Internet Economy

   The issue and the challenge is not simply the Internet.
     - As they say in the U.S.: “It’s the economy stupid.”


   The Internet “sectors” are interdependent.
     - Regulating one Internet “sector” will adversely affect the growth and
       development of the other sectors.


   The dynamism of the Internet Economy comes in part from the
    “anarchy” of a large number of small companies that compete.


   Educated workforce
     - Education is critical
    The Advantages of International Internet
    Telephony Networks: Costs and Flexibility

            VoIP and IP networks and circuits are more cost effective
                 than circuit-switched networks


            Compensation mechanisms used in VoIP agreements tend to
                 be more flexible and simpler than those used by traditional
                 switched networks and operators (i.e. accounting rates)


            VoIP and IP networks and operators seek to provide latest
                 value added services




Source: A telecom scorecard 1999-2000: Consumer costs for basic services in the Americas. Alexis de Tocqueville Institution. Feb. 2000. http: www.adti.net.
iBasis ICOs – Delivering Value Added
Services
   We convert circuit voice into packetized data. VoIP is
    platform for value-added services.


   We are a carrier’s carrier.


   Will never provide service to consumers.


   iBasis ICO will be collocated at a carrier’s site.


   iBasis ICO will purchase Internet and PSTN access through
    an authorized carrier.
Hosting Solutions for Enhanced Services



 • Unified Communications

 • Audio Conferencing

 • Voice Instant Messaging

 • Voice Enabled Internet Content
opportunity begins with

       Thank You.

       pmutooni@ibasis.net



                             www.ibasis.net